Consulting Support Services for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry wireless smartphones were once one of the most popular products for achieving mobile connectivity to email, calendars, web applications, and other vital business data. Progent can provide New Haven, Connecticut businesses support from BlackBerry-premier professionals who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a modern smartphone solution.

As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for organizations regardless of size, successful integration and support of RIM BlackBerry solutions has grown more challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small businesses often resort to outside consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, manage, and repair BlackBerry environments affordably and efficiently, eliminating the need for an internal BlackBerry solutions specialist and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, combined with Progent's efficient remote support capabilities, provides small companies a budget-friendly alternative for incorporating RIM BlackBerry products seamlessly into their IT network.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email systems operate efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined administration utilities to help you monitor and support BlackBerry devices across your business, recommend security policies that are right for your company, customize wireless applications, and make sure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and safely.

Connecticut State Contact Information:
Progent offers consulting services and onsite technical support throughout the Connecticut State.

Onsite IT Consulting
Progent locations in Connecticut State

City Address Phone Link
Hartford 2389 Main Street, 2389 Main Street
Glastonbury, CT 06033
860-516-8003 Hartford Network Support Services
New Haven 615 West Johnson Avenue, Suite 202
Cheshire, CT 06410
203-687-4555 New Haven Network Support Services
Stamford 243 Tresser Boulevard, Penthouse
Stamford, CT 06901
203-989-9414 Stamford Network Support Services


Integration Services for BlackBerry Enterprise Server (BES)
RIM's advanced platform for managing large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful tool allows Exchange, Domino, or Groupwise users to transmit and receive emails that are encrypted in transit to provide maximum data protection. BlackBerry Enterprise Server also simplifies a wide selection of critical administrative jobs ranging from smartphone setup and updates to wireless security and high availability.

RIM BlackBerry Enterprise Server Configuration Help

Progent's BlackBerry-premier consultants can help you utilize RIM BlackBerry Enterprise Server to perform routine tasks such as:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Control user and group settings with BlackBerry's vast library of policies

Progent's BlackBerry-certified engineers can also help you to utilize BlackBerry BES Server to perform important tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Set up and manage BES Server's fault-tolerant infrastructure using virtualization
  • Install BlackBerry smartphones remotely
  • Set custom administration roles
  • Automatically track and analyze the integrity of your BlackBerry solution

Professional BlackBerry Consulting Support Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are available remotely to provide prompt assistance to businesses in the New Haven area or anywhere in the state of Connecticut. Progent's experienced online technical support experts have helped IT organizations resolve network problems and cut support expenses in each state in the U.S. and established a substantial following of satisfied clients. (Refer to Progent's client testimonials.)

Progent can provide remote assistance for a broad array of technologies associated with RIM BlackBerry products such as wireless synchronization, configuration with Exchange Server, managing BlackBerry BES Server, and improving wireless security. Important BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures including resolving enterprise activation problems, adding and removing BlackBerry device clients, setting activation passwords, implementing wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also show you how to use administration software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and assist your company to select and install sensible security options.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology requirements analysis, solution design, installation strategy and execution, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to create a mobile wireless solution that fits within your IT budget and supports your business strategy. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry BES Server, help you to determine which management approach and hardware products meet your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices concerning alternatives for software versions, processors and mass storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry expert can assist your company to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to perform network-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Professional
If you wish to get in touch with Progent about professional assistance for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.



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    Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized control and world-class security for your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further level of inspection for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email that originates and ends within your security perimeter.

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    Progentís Microsoft-certified consultants can provide organizations of any size consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web-based technology for intelligently connecting people, groups and information. Microsoft SharePoint Server provides a common location for your workers or customers to connect to, organize, distribute and interact with relevant data, documents, and applications and to interact with one another. Microsoft SharePoint enables faster and better decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services join workers, clients, teams and major tasks with the data theyíve developed in a manner that makes data convenient to locate, download and re-use. Progent's certified SharePoint experts can assist you to maintain your current SharePoint environment or upgrade to the latest release of SharePoint.

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    Progent's Meraki wireless access point experts provide remote and onsite support to assist businesses of all sizes to design, deploy, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive network infrastructure that delivers the same access, responsiveness, security, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or device.

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