Consulting Support for BlackBerry Environments
BlackBerry wireless PDAs were at one time among the most popular solutions for achieving anytime-anywhere access to messaging, calendars, web programs, and other vital business data. Progent can provide New Haven, Connecticut businesses the expertise of BlackBerry-certified professionals who can help businesses to maintain existing BlackBerry environments or migrate smoothly to a more popular mobile platform.
As the sophistication of small company IT technology has expanded, and as the demand for world-class security, dependability, and disaster recovery has become the norm for businesses regardless of size, effective deployment and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small organizations frequently turn to outside support professionals who specialize in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, administer, and repair BlackBerry-based solutions economically and efficiently, doing away with the need for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, gives small companies an affordable alternative for integrating BlackBerry technology seamlessly into their business information system.
Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to track and control BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom wireless applications, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.
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Progent offers consulting services and onsite technical support throughout the Connecticut State.
Progent locations in Connecticut State
BlackBerry BES Server Technical Services
The BlackBerry Enterprise Server (BES) offers companies a single and secure mechanism for integrating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Microsoft Exchange, Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for applications such a calendars, contact lists, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange, users with BlackBerry smartphones have push-based access to Exchange email and to IM-enabled applications through Microsoft Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified engineers can help you plan, install, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.
How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and remove BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network requirements analysis, system design, deployment planning and implementation, performance optimization, design of a high-availability architecture, data backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to design a mobile wireless system that fits within your information technology budget and aligns with your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry Enterprise Server, assist you to decide which administration approach and equipment match your needs, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning options for software editions, processors and mass storage, network design, and application configuration.
To maximize network security, Progent's BlackBerry-certified consultant can assist you to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security specialists to perform company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry solution.
Contact Progent for Assistance from a BlackBerry-Certified Specialist
In order to ask Progent about technical help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.