Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most successful solutions for achieving anytime-anywhere access to messaging, scheduling, web programs, and other critical business information. Progent can provide New Haven, Connecticut businesses support from BlackBerry-premier professionals who can assist organizations to manage their BlackBerry deployments or transition efficiently to a modern smartphone platform.
As the sophistication of small company networks has increased, and as the need for world-class security, dependability, and recoverability has grown to be the standard for organizations of any size, effective integration and maintenance of RIM BlackBerry technology has become increasingly difficult. To handle areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small organizations often turn to external consulting professionals who offer expertise in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry-based environments economically and effectively, doing away with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven remote support model, gives small companies a budget-friendly solution for incorporating RIM BlackBerry technology productively into their information network.
Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can monitor and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize mobile software, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.
Connecticut State Contact Information:
Progent offers consulting services and onsite technical support throughout the Connecticut State.
Progent locations in Connecticut State
Consulting Expertise for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and support of RIM BlackBerry devices, offering a single solution for handling key tasks such as smartphone installation, upgrades, and deactivation and offering a strong foundation for security and high availability. BlackBerry Enterprise Server (BES) delivers seamless communication between Microsoft Exchange Server, Groupwise, or Lotus email servers and BlackBerry users and allows over-the-air synchronization.
BlackBerry Enterprise Server offers a variety of data protection capabilities starting with automatic encryption of messages transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also allows excellent flexibility in selecting degrees of security to match the special requirements of your environment. Progent's BlackBerry certified engineers can help you to choose powerful security features and enable them remotely. Examples of these wirelessly configurable security features include:
- Disable a BlackBerry device
- Erase data from a lost or stolen smartphone
- Lock out Bluetooth
- Enable internal protection against malicious attacks
BES Server also provides flexibility in determining ways to keep BlackBerry users from loading or running unsecure or unauthorized applications. Progent can assist you to choose protective processes such as:
- Specify precisely which applications are permitted on the device
- Block third-party programs from allocating non-volatile memory on the device
- Select what functions third-party applications can use on the smartphone
- Limit the kinds of connections third-party software running on the BlackBerry device can initialize
- Prevent all third-party software from being installed or executed on the BlackBerry smartphone
Professional RIM BlackBerry Consulting Support Services Available Remotely from Progent
Progent's certified BlackBerry engineers are accessible online to deliver expert technical help to businesses in the New Haven region or anywhere in Connecticut. Progent's seasoned remote consulting experts have helped IT organizations solve network problems and cut support expenses in each state in the U.S. and established a substantial following of loyal customers. (See Progent's customer testimonials.)
Progent offers remote help for a broad selection of technologies related to RIM BlackBerry products including wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry BES Server, and improving mobile security. Major RIM BlackBerry credentials awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, editing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's certified service professionals can also help you to resolve a wide range of problems concerning synchronization, handset recognition, email consistency, web browsing, mobile connections, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote help for small office networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support expenses low and, by dealing with problems quickly, maximizes the output of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer has support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and technology requirements assessment, solution architecture, roll-out planning and execution, performance optimization, design of a high-availability architecture, information backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to create a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, help your organization to determine which management model and physical components meet your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions about options for software versions, processors and storage, network architecture, and application set up.
To maximize network security, Progent's BlackBerry consultant can assist your company to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to perform network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.
Call or Email Progent to Get Assistance from a BlackBerry-Certified Consultant
In order to ask Progent about consulting help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.