Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time one of the most successful products for maintaining location-independent connectivity to messaging, calendars, web applications, and other vital business data. Progent can provide New Haven, Connecticut businesses the expertise of BlackBerry-premier professionals who can help businesses to maintain existing BlackBerry environments or transition smoothly to a current mobile platform.
As the sophistication of small business networks has expanded, and as the demand for world-class security, dependability, and disaster recovery has become the standard for organizations regardless of size, successful deployment and maintenance of BlackBerry solutions has grown increasingly difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small organizations frequently resort to outside consulting firms who specialize in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to design, manage, and troubleshoot BlackBerry environments economically and effectively, eliminating the necessity for an internal BlackBerry technology expert and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, combined with Progent's efficient remote service delivery model, gives small businesses an affordable solution for integrating BlackBerry products seamlessly into their IT network.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can track and control BlackBerry devices across your company, recommend security policies that make sense for your company, customize wireless applications, and make sure that your network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and safely.
Connecticut State Contact Information:
Progent offers consulting services and onsite technical support throughout the Connecticut State.
Progent locations in Connecticut State
Consulting and Technical Help for BlackBerry Enterprise Server (BES)
RIM's advanced solution for administering large groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated software allows Exchange Server, Domino, or Novell GroupWise clients to send and receive messages that are encrypted in wireless transit to ensure maximum data protection. BlackBerry BES Server also streamlines a broad selection of key administrative jobs that span from smartphone deployment and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can help you use RIM BlackBerry Enterprise Server to perform routine tasks like:
- Deploy and manage applications
- Plan device, application, and policy updates
- Upgrade BlackBerry device firmware remotely
- Control client settings with BlackBerry's vast selection of IT policies
Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry Enterprise Server to implement key tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:
- Configure and manage BES Server's high-availability infrastructure using virtual servers
- Deploy BlackBerry devices remotely
- Set custom administration roles
- Monitor and analyze the integrity of your BlackBerry system
Some Ways That Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry include business and technology requirements assessment, solution design, roll-out strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to determine which administration model and physical components match your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions concerning alternatives for software versions, server hardware and mass storage, network design, and application configuration.
To optimize network protection, Progent's BlackBerry-certified expert can assist your company to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to perform network-wide security assessment and compliance testing and recommend improvements to support your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry engineer has support skills in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and IM, implement access control lists, manage Exchange data flow, create, update, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and produce management reports to summarize SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Support from a RIM BlackBerry-Certified Consultant
In order to contact Progent about engineering expertise for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.