Expanding your at-home workforce can have a significant effect on IT architecture, security, and corporate processes. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can assist your New Haven organization to pick the appropriate technologies and adhere to leading practices in building and operating a secure virtual office ecosystem for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide services ranging from on demand expertise for getting you over occasional IT roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can help New Haven, Connecticut organizations to with any facet of creating a high-functioning work-at-home environment by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, data security, backup/restore solutions, and centralized management.

Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office and Microsoft 365 suites, offering a powerful ecosystem of productivity apps that create a consistent user experience for sharing information across a corporate network and on a broad range of endpoint computers. Progent has provided online consulting support for SharePoint and Exchange since their original releases and can help businesses to tune these critical collaboration platforms to maximize the effectiveness of your at-home workforce.

SharePoint Server Deployment Experts for At-Home WorkersSharePoint utilizes web entities to facilitate collaboration and knowledge delivery by offering policy-driven access to content, workflow, and tools for searching through enterprise-wide business data. SharePoint permits you to create secure portals that enables at-home workers to view and edit consolidated business intelligence via Intranets (Wikis), Blogs, social networking sites, and Web Parts (Widgets). To find out about Progent's SharePoint expertise, see SharePoint configuration and application development expertise.

Exchange Configuration Experts for At-Home WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange expertise, see planning and configuration consulting services for Exchange.

Microsoft Onedrive Integration Consultants for Remote WorkersOneDrive is Microsoftís collaborative cloud storage service, similar to GoogleDrive. At-home workers can save files to the OneDrive service, and colleagues can retrieve them safely through a browser. Provided with Microsoft 365, OneDrive enables home workers to jointly author documents. Edits created offline are automatically synced when you go back online. For information about Progent's consulting expertise for OneDrive, go to Onedrive configuration experts.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your New Haven, Connecticut company, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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  • Consultants Microsoft System Center Operations Manager
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    Progent's Cisco-premier CCIE network engineers can assist you to manage your current PIX 500 or ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, integrate, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services

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    Progent's network consultants can assist you to streamline desktop software update deployment by delivering expertise with administration platforms like Microsoft System Center Configuration Manager, SMS 2003, and WSUS.

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    Microsoft SQL Server 2008 delivers powerful, familiar tools to computer experts as well as to information workers, reducing the complexity of designing, integrating, administering, and accessing enterprise information and analytical programs on platforms ranging from handheld devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2008 call for a network consulting firm with real-world expertise and broad knowledge in designing and deploying data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.

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    Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a system-wide migration to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit environment to make sure it handles all of the key 32-bit programs that you intend to retain plus the new 64-bit editions of applications you wish to run.

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    Small to middle size companies can now enjoy all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft Premier network support experts. With Progent's economically priced network service programs, small and midsize organizations can select a simple Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small company networks world-class availability, security, and performance.

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    Progent offers the support of RIM BlackBerry-premier experts who can assist small businesses to design, manage, and troubleshoot BlackBerry technology affordably and successfully, eliminating the requirement for an in-house BlackBerry specialist and reducing the expense and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers offer in-depth backgrounds cooperating with Progent's Microsoft-premier consultants, Cisco CCIE-certified engineers, and CISA and GIAC-certified security professionals. This wide range of expertise, in conjunction with Progent's proven online service delivery model, provides small and mid-size businesses an efficient option for integrating BlackBerry devices and software seamlessly into their IT system.

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    Progent provides nationwide online technical support and troubleshooting services for companies that operate macOS and OS X networks or whose IT systems feature a combination of Apple Mac and Microsoft Windows technology. Progent's engineers can provide Apple macOS and OS X users a variety of services such as desktop assistance, upgrading to the current version of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud. Online IT help offers optimum return for your information technology budget by extending client efficiency and shortening the time billed for computer analysis and repair. Sophisticated remote support technology and skilled service specialists and engineers combine to enable Progent to solve the majority of network issues without squandering time and expense by traveling to your location. In most of cases your network issues can be remediated over the phone or via a mix of telephone support and online network analysis. Progent can make available Cisco certified CCIE network experts and CISSP premier security professionals to assist with the most challenging system issues.

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    Progent's Microsoft-certified experts can provide computer support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís consulting team can show you how to plan, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.

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    Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Exchange Server 2007 migration strategy that minimizes network disruption, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the background to finish your move quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 that are in keeping with your business goals.

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  • CISSP Certified Security Architect Consultant
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    Progent's CISSP-certified network security experts can help organizations of all sizes with any aspect of IT security. Progent can help create efficient cybersecurity systems that protect a small office against advanced threats or Progent can design, deploy, and manage an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile clients accessing network resources distributed across a mix of physical sites and various clouds.

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  • Microsoft Exchange 2016 Migration Planning Technical Support
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    Progent can assist you in all phases of your upgrade to Exchange 2016 including designing high availability system topology for a local, cloud-based or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.

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  • Enterprise Windows 2003 Information Technology Consulting
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    For corporations with branch offices in or any area covered by Progent's consultants, Progent's Microsoft-Certified IT consulting experts and certified Cisco network specialists offer a variety of IT support services such as project planning, SOX compliance, office moves, enterprise security, system design, on-site or remote emergency support, and troubleshooting for colocation hosting facilities. A Progent network consultant can show you how to design a multi-site network that makes efficient use of collocation services and Internet hosting sites. Progentís Microsoft Premier consultants can help major enterprises plan, deploy and maintain massive rollouts of updated releases of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progentís CCIE and CCNP consultants can assist you to deploy Cisco products for connection solutions that combine basic, high-performance, integrated, and wireless networking.

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    Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools enable Progent to create specialized mission-critical programs and eCommerce environments that operate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you create reports that allow you to analyze your business more effectively, transforming uncooked information into valuable understanding of your business.

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    Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and on-premises consulting expertise, software development, and debugging services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist customers plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud infrastructure into a seamless information management solution.

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    Progent can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    If you are an information technology engineer with technical support experience, teaming with Progent and assisting our customers will expand your abilities through interaction with Progent's staff of mutually supportive, high-output consulting experts. Progent's focus on providing IT expertise and technical support to small companies will offer you the chance to work in depth with decision makers and contribute significantly to the success of exciting organizations. Also, Progent's virtual office environment offers state-of-the-art tools for off-site service and wireless connectivity to allow you to deliver fast solutions when you take on mission-critical problems.

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    Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an unbiased assessment of the overall health of their information system. Based on a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential network devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a more manageable and more secure Active Directory environment. Both versions also offer the ongoing benefits of advanced remote network monitoring and management technology. These advantages can include easier network management, better compliance with information security standards, higher utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and less downtime.

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    Progent's Microsoft-certified engineers can provide in-depth support in implementing, managing and troubleshooting any edition of Project Server and can provide a broad variety of cost-effective online consulting services following proven best practices to help businesses of any size to receive all the benefits of this leading project management solution. Support services available from Progent include system planning, installation and migration, strategies for safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training classes.

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    Application Publishing with ISA Server 2006 provides greater protection of intranet applications while supporting increased productivity by making these applications accessible to authorized remote users. ISA Server 2006 can protect business applications, services, and data throughout all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 experts can help you design, install, set up, and maintain Internet Security and Acceleration Server 2006 on your network so your business achieves a highly functional and economical combination of security, productivity, and performance.

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    VMware's NSX virtual network platform allows you to build entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation independent of the hardware making up the basic network infrastructure. VMware Site Recovery Manager allows automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, updates and patches and can generate audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly recover the complete logical network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help your organization to plan, configure, test and administer a disaster recovery solution powered by VMware SRM and VMware NSX.

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    Progent's Cisco-Premier network management engineers can help you to use Cisco's management tools along with a variety of powerful third-party applications to build a comprehensive network management strategy to keep your environment running smoothly, conserve limited resources, protect your data, revive quickly from hardware failure or deliberate assaults, and enable you to add or repurpose valuable resources sensibly and economically as your company evolves.

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    Progent's Microsoft-certified failover clustering experts can assist you to evaluate the advantages of utilizing Microsoft Windows Server 2012 failover clustering to create a powerful fault-tolerant/disaster recovery solution, help your organization to plan and deploy a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual machines, and help you to streamline the administration of failover clusters.

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