Immediate Online Help for New Haven Connecticut Networks
Urgent Remote Technical Support for New Haven NetworksFor companies located in New Haven Connecticut, Progent provides online help for networks based on any combination of Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier professionals have delivered remote troubleshooting to companies in all 50 states in the U.S. (Refer to testimonials from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE network specialists to solve challenging networking issues, as well as the assistance of CISSP-accredited cybersecurity consultants to handle advanced security design and troubleshooting jobs.

Progent's remote support engineers offer exceptional value because they have the practical experience and are equipped with the sophisticated technology needed to resolve the majority of information system issues quickly. Efficient support reduces immediate costs because solutions use up minimal billable minutes. Remote help also avoids the expense of dispatching an engineer to your site. Your company saves even more with indirect expenses by minimizing or avoiding network downtime and related costs due to business discontinuity, disgruntled clients, unproductive employees, and distracted management. Progent's advanced remote technical support experience is especially important for organizations that are dependent on public clouds for critical infrastructure or applications like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where onsite IT support may not be an alternative.

Progent's pricing policy for online support is structured to leverage your network support investment. Progent charges on a per-minute basis for telephone-based assistance, so you are charged exclusively for the support that you actually get. Unlike typical online support organizations, Progent imposes no initialization charge or minimum job duration. Progent's one-minute granularity and clean policy for billing avoid scenarios where quick solutions manage to end up as large bills. Progent's skill at dealing with technical issues quickly means your business spends less cash.

Progent's Remote Consulting and Technical Support Services
Through years of experience, Progent has fine tuned an array of optimized tools and field-proven methodologies which allow the highest level of efficiency for remote engineering help and repair for computer systems of any size. Progent offers safe VPN support for VPN gateways from a variety of leading companies including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity enables the engineers of Progent's online support team to communicate with your company's computer system remotely without compromising corporate security.

Progent's advanced customer support reporting system keeps thorough documentation of all support that Progent's clients have received. Progent's authorized consultants have access to the details of all help provided to each Progent client by every Progent consultant. This history of problems and solutions is stored as an easily exploitable internal knowledge base that allows Progent's online technical professionals to communicate their knowledge company-wide to make sure that the quality of Progent's support grows daily. Progent's extensive list of certifications and close associations with major industry leaders such as Cisco and Microsoft make available additional extensive technical databases and permit quick response from manufacturers' in-house engineering staff with the result that Progent's remote service specialists are able to determine the best solutions in the least time.

Remote technical support services provided by Progent to clients in New Haven Connecticut include:

ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent provides a selection of affordable, fixed-price services intended to allow small and mid-size businesses to utilize the same best-of-breed IT solutions used by many of the world's leading enterprises. The ProSight line of network management outsourcing services covers all critical facets of information technology including email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure monitoring and management, virtual server hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning tools to guard endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely evade legacy signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to automate the complete malware attack lifecycle including protection, identification, mitigation, cleanup, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge technologies incorporated within a single agent accessible from a single control. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP deployment that addresses your organization's unique needs and that helps you demonstrate compliance with government and industry information protection standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent can also help you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows rapid restoration of critical data, applications and VMs that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical data. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top data security companies to provide centralized management and world-class security for all your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to diagram, track, reconfigure and debug their networking appliances such as routers and switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are kept current, copies and manages the configuration of almost all devices on your network, monitors performance, and generates notices when potential issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off common chores such as network mapping, expanding your network, locating appliances that need critical software patches, or identifying the cause of performance issues. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system running efficiently by checking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so that any potential problems can be addressed before they can impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be moved easily to an alternate hardware environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate up to half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to obtain an unbiased assessment of the overall health of their information system. Powered by a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core network assets adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a cleaner Active Directory (AD) environment. Both versions also come with one year of advanced remote network monitoring and management (RMM). Benefits can include easier network management, improved compliance with data security requirements, more efficient utilization of network assets, quicker troubleshooting, more reliable backup and restore, and higher availability. Learn more about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's preparedness to stop or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information concerning your current AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective AV and backup environment that aligns with your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Support Services Available from Progent
Progent offers the skills of seasoned remote consulting experts for contract IT projects. Billing rates for longer-term development or consulting tasks are set according to the level of expertise of the engineers assigned. Progent's experience with these important fields of computer technology enables customers to complete critical initiatives within budget and on time. Progent's special remote engineering services include:

  • Call Center Expertise
    Progent's Call Center support programs for organizations with networks that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk services, co-managed Help Desk services, and Helpdesk consulting. Progent's Standard Help Desk Services offer smaller organizations a comprehensive service desk solution that manages all facets of online desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Progent offers call desk services at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to resolve the most problems.

    Progent's Help Desk consulting support can assist you in establishing an effective new Help Desk Call Center or revamping your established one, selecting or enhancing Call Center software to handle the particular demands of your company, or providing occasional phone support staff to supplement your in-house Call Center group to deal with demanding events like software transitions, major upgrades, or rolling out brand new applications.

    Progent's Help Desk staff of seasoned network experts offers your clients in New Haven Connecticut immediate contact with a reliable technical support group with substantial background providing phone consulting and remote troubleshooting for IT systems powered by Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's charter is to earn the Help Desk perception as a solid contributor to company performance, and Progent's aim is to fix instead of merely report IT issues.

  • Business Applications Services: Training, Custom Programming, and Problem Solving
    Progent's Applications Experts Group offers remote advanced engineering expertise and training in specific business application fields that include Enterprise Requirements Planning, MRP, custom financial systems, and CRM. Progent also can provide consulting, customization, and education for Microsoft applications such as CRM, Office Project, Office 365 Word, and Office 365 Excel. For more information concerning Progent's expertise, custom development, and training services, go to Progent's Business Application Experts Services.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10; cohesive integration of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants can provide world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new implementation of System Center 2016, expand or tune an existing one, migrate efficiently from a prior version of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent can deliver companies in New Haven Connecticut remote hybrid network monitoring and reporting by providing System Center 2016 Operations Manager expertise and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure Operations Manager to fit your environment so that your IT support is proactive rather than reactive. By detecting looming issues before they result in network outages, automated monitoring can head off disruptive and expensive service failures. Progent can also provide help with system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Windows environments, or environments powered by a variety of operating systems.
How Your New Haven Business Can Contact Progent's Online Support Professionals
To contact Progent about urgent phone-based assistance with Microsoft, macOS and OS X, or Linux networks, visit Progent's Urgent Remote Help, telephone 1-800-993-9400, or see Contact Progent. For businesses and startups in New Haven Connecticut, Progent's phone-based network support engineers are ready to provide effective and economical system help the moment your company requires it. Long experience providing online technical assistance has led to Microsoft Partner status for Progent's consulting experts and has helped Progent to acquire high-end troubleshooting capability and to fine tune online access technology to solve network problems quickly while eliminating the cost and lost productivity associated with on-premises service visits.

Even if your New Haven organization has a local independent support technician or maintains an in-house IT staff that know how to deal with ordinary computer problems, Progentís Microsoft and Cisco certified consultants are available to provide an easy and seamless remote expansion of your on-site resources for situations when your usual IT support personnel either don't have the bandwidth or the knowledge to solve unexpected network emergencies or especially tough integration problems.

Features of Progent's Remote Network Services for New Haven Connecticut
Progent's phone support, Internet-based repair, network security consulting, and system management services give businesses in New Haven Connecticut unparalleled leverage for your support budget. Whether you require one-time telephone support and Internet-based troubleshooting or ongoing Help Desk support and system administration, Progent's professionals can provide your office world class network support while permitting you to avoid the cost and hassle of carrying a large in-house IT organization. Key features of Progent's online help program include:

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, breadth of IT background, refined support software, and understanding of enterprise networking allow offices to avoid the pitfalls associated with excessive reliance on smaller service organizations, independent freelance consultants, or limited in-house resources.

Progent stands out by offering:

  • Best Practices
    Progentís staff of Microsoft and Cisco Premier Certified experts average longer than a decade of real-world industry background, in the trenches of IT support, executing a broad range of technical projects for a large mix of customers. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices training that Progent instills in its consulting personnel. This ensures that you get not just world-class IT capability, but also a consultant with proven approaches for applying technical knowledge to resolve actual IT problems efficiently.

  • Value Pricing
    Progent's pricing model is to charge for remote service and on-site visits per minute. Consequently, you are charged only for received services. Progent does not demand a more expensive rate for after-hours or emergency service, and within California or in areas where Progent offers on-premises service, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no minimum fee and asks no monthly commitment for services provided during normal business hours. Many support organizations impose large minimum fees or charge for each quarter hour or longer. Progent's fine granularity avoids large bills for fast repairs so you will not be tempted to allow minor problems to fester.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to handle technical issues that are within their scope, Progent is able to concentrate on delivering high-value services where Progent faces little competition. Businesses who work with trusted freelance service providers or who maintain in-house IT personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their IT environments more reliable, secure, and efficient.

  • Automated Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only consulting companies to provide round-the-clock network tracking services powered by Microsoft Operations Manager. MS System Center Operations Manager allows your computer maintenance to be anticipatory rather than reactive. By anticipating potential issues before they result in lost productivity, system monitoring can save your information network from painful and costly service disruptions.
How Does My Business Start Getting Online Computer Support from Progent?
To get started with Progent's online help services or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT support, visit Immediate Online Support.

An index of content::

  • 24-Hour F5 Networks 3-DNS Integration 24x7 Cisco DistributedDirector Professional

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    At Home Workers Endpoint Management Onsite Technical Support

    Progent can help small and medium-size businesses to configure unified endpoint management and monitoring systems for administering endpoints used by work-from-home employees.

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    VMware Site Recovery Manager and NSX Consultancy

    VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and test a repeatable process for recovering services rapidly following a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, upgrades and fixes and can generate reports to confirm complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help you to plan, configure, test and maintain a disaster recovery system based on VMware SRM.

  • Anti-Spam Consultants Antispam Information Technology Consulting
  • Apple Mac Configuration Specialists Apple iPad

  • Award Winning SharePoint 2019 Power BI Online Technical Support
    Remote Help and Support SharePoint 2019 Hybrid

    Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical remote and onsite consulting, application development, and debugging services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist you design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud resources into a seamless intranet solution.

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  • CRISC Certified Risk and Information Systems Control Specialist
    Biggest Consulting CRISC Certified Risk and Information Systems Control Manager

    Progent offers the services of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management (ERM) solution based on leading practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget.

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  • Best SQL Server 2012 xVelocity Computer Engineer Microsoft Denali Network Consultant
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    Infor SyteLine CloudSuite Document Management Technology Professional

    Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies over a quarter century of experience helping manufacturing and distribution organizations to simplify complicated supply chains and improve the efficiency of critical processes in order to bring products to market quickly and meet customer commitments dependably. Progent offers the skills of an ERP specialist with more than 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises services that spans from as-needed advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Office 365 integration, training, and database administration.

  • BlackBerry Synchronization Setup and Support 24x7 BlackBerry Email Specialist

  • Apple iCloud Integration
    Apple iPad Configuration

    Progent's experts can provide Mac users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and email expertise, network protection services, and one-on-one training. Progent can assist businesses to upgrade to macOS from OS X or other earlier editions of Mac OS X and Progent can offer help with Apple Mac application software. Progent can also help you with Apple iPhone integration and iPad synchronization, or migrating to iCloud. For computer networks based solely on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, configuring and maintaining a network environment that is reliable, secure, fast and aligned with your organization's business goals.

  • Consulting Group New Haven, Connecticut
  • BlackBerry Wireless Network Consultants 24 Hour Online Help BlackBerry Exchange
  • CISSP Certified Security Co-managed Call Center Online Support Services Shared Computer Support Help Desk Professionals
  • Cisco AnyConnect Support and Integration Support Outsourcing Firesight
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  • QTS Sacramento Internet Data Center Consultancy
    QTS Sacramento Data Center Specialists

    The QTS (formerly Herakles) Data Center is situated in the seismically-stable Natomas area of Sacramento, CA. If you are currently utilizing the QTS data center as a colocation site or if your company is considering moving your primary or disaster recovery equipment to the Herakles data center, Progent can provide a variety of budget-friendly services including colocation relocation, system installation and updates, infrastructure optimization, comprehensive project management, virtualization expertise, offsite monitoring, centralized network management, application development, disaster recovery solutions, data security evaluation, and the support of the Progent Test Lab.

  • Cisco Spam and Virus Blocker Help and Support Consultant Services Cisco CDP

  • Support and Integration SharePoint InfoPath Forms Services
    Remote Technical Support SharePoint Excel Services

    Progent's Microsoft consultants can provide cost-effective remote technical support and programming services to help you to design, implement, manage, and troubleshoot SharePoint 2010 installations that can involve web sites able to function as portals, extranets, document and media management tools, blogs, data marts, business information systems, enterprise search engines, Visio-driven workflows, and other utilities to support and enhance information sharing. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases and with Microsoft's popular office productivity programs like Excel, Word, PowerPoint, and Visio. Progent can help your business to upgrade from previous releases of SharePoint or move a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.

  • Biggest New Haven Network Consulting
  • Computer Consultant Microsoft Windows 2003 Windows 2003 Server Setup and Support

  • 24 Hour Wireless Network Technology Professional
    Setup and Support Wireless LAN

    Progent can help you design, deploy, manage, and troubleshoot a viable Wireless LAN architecture, select sensible hardware and software, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also help you create a complete 802.11x network security strategy that is well integrated with the security plan for your overall business network.

  • Consult Offsite Managed Backup and Recovery Services Award Winning ProSight Data Backup and Restore Services Consultants
  • Consultancy Azure and iPhone integration Microsoft Azure hybrid cloud integration Consulting

  • Monitoring and Reporting Remote Support
    MOM 2016 IT Consultant

    Mid-sized companies can derive all the advantages of Operations Manager 2007 and have fast availability of Progentís Microsoft and Cisco Certified network support professionals. With Progent's affordably priced network service programs, mid-size businesses can select a simple co-sourcing package based on Operations Manager 2007 with network monitoring, proactive alerts, comprehensive system analysis, Help Desk support, and online troubleshooting. For companies with mission-critical applications who need high availability networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to provide mid-size company information systems world-class availability, protection and productivity.

  • Consultancy ISA 2006 Firewall ISA 2006 Online Support
  • New Haven Technology Consultant
  • Consultant Services Linux Remote Consult Linux Remote

  • Top Quality Network Engineer Apple iPhone and Windows integration
    Windows and macOS coexistence Configuration

    Progent's support experts in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows computers into seamless environments with full sharing and collaboration support. Enabling efficient cooperation among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and background with Apple Macintosh and Windows products. Progent's background in Microsoft and Apple service makes it possible to offer expert assistance to companies that depend on these technologies to maintain their competitive edge. Progent's consultants can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.

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  • Development Companies Amazon EC2 VPN
    Development Firm Amazon AWS Machine Image

    Progent offers affordable online consulting to assist businesses to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Glacier for low-cost long-term archiving. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design, testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to deploy cloud-based or hybrid cloud ecosystems that efficiently incorporate Amazon AWS resources. Progent offers as-needed expertise to help you to resolve technical roadblocks or Progent can provide project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on time and on budget.

  • New Haven, CT Network Services
  • Data Protection Manager 2016 Disaster Recovery Consulting Services Data Protection Manager 2016 Storage Pools IT Consulting
  • Development Firm Microsoft Azure Virtual Machines Specialists Azure and iPhone integration
  • Service Providers New Haven
  • Dynamics GP Accounting IT Consultants Award Winning Consultant Dynamics GP/Great Plains Features
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  • Consulting Linux Network Monitoring, Nagios and MRTG
    Nagios Consultant

    Nagios and MRTG are powerful, Open Source monitoring tools that run on the Linux OS and can be deployed to analyze UNIX/Linux environments, Windows systems, or mixed-OS situations where Linux and Windows coexist. Nagios lets network managers to track system services such as POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to graph the traffic through SNMP network appliances including servers, routers, and switches. Progent's system monitoring consultants can help you utilize both these utilities to tune and repair your system.

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  • Emergency Forefront Threat Management Gateway 2010 Security Organizations Professionals Microsoft ISA Server 2006

  • Postini Design and Installation
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    E-Mail Guard is a comprehensive service for defending against spam and viruses. E-Mail Guard handles the security and management of corporate email by offering constantly improved spam and virus filtering, policy administration, content filtering, and defense against email-based DHA and DDoS attacks. E-Mail Guard also includes monitoring, management and analysis tools plus outbound email filtering to help you fix your email environment and specify and regulate corporate email policy.

  • Emergency Remote Troubleshooting Windows 2003 Server On-site Technical Support Microsoft Windows 2008
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  • Microsoft and Cisco Authorized Expert Small Business Network Consulting Firms New Haven
  • Engineer VMware NSX Disaster Recovery VMware NSX Architecture Consult
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  • Cisco RADIUS Security Remote Technical Support
    CCDP Certified Cisco RADIUS Security Specialist

    Cisco's network security and remote connection products for small companies provide a complete range of easy-to-administer security products to help protect your wired and wireless information system. Cisco's VPN line includes switches, firewalls, intrusion detection devices and VPN appliances. Progent's expert staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that fit most closely with your business goals.

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  • Largest Cybersecurity Team Check Point Firewalls
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    Progent's Check Point Software firewall consultants can help you design, deploy, and manage firewall solutions that rely on Check Point Next Generation firewall appliances and Check Point's cloud-based SandBlast security services. Progent can also help you maintain older Check Point firewalls or migrate smoothly to Check Point's next-generation security gateways.

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  • Macintosh Applications Trainer
    After Hours Adobe Illustrator Learning

    Progent's Mac consultants can support the creative facets of Macintosh environments by providing help services and education in graphics, sound, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production facility.

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    Remote Juniper Networks NetScreen Security Companies

    Progent's Juniper-certified NetScreen engineer can assist your company to configure and optimize NetScreen 5000 series routers, upgrade from previous NetScreen devices to more current Juniper products, and troubleshoot network infrastructure problems in all-Juniper or mixed-technology environments.

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  • Immediate Small Business Network Consulting Networking Help Desk Business Computer Server Companies New Haven County Connecticut
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    Cisco Engineer Employment Opportunities

    If you are a network consultant with system support expertise, joining Progent and assisting Progent's customers will enhance your skills through collaboration with Progent's team of motivated, high-output consultants. Progent's focus on offering IT consulting and computer support to small businesses will offer you the chance to work in depth with business leaders and contribute tangibly to the success of exciting organizations. In addition, Our virtual office environment offers state-of-the-art technology for remote service and wireless access to help you to deliver speedy solutions when you troubleshoot business-critical problems.

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    Progent can help small and medium-size businesses to set up network security protection systems and provide mitigation expertise to support at-home workers.

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    SQL Server 2017 and Excel Support and Setup

    Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to evaluate the business benefits of migrating to SQL Server 2017 and can help your organization to design and carry out an efficient migration of your current SQL Server environment to any deployment model including local, cloud-based, or hybrid. Progent's SQL Server experts can provide online or onsite support services ranging from as-needed architecture review or troubleshooting to end-to-end project management to make sure your SQL Server 2017 project is carried out on schedule and within budget.

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    SQL Server 2008 Upgrade Consulting

    Progent's Microsoft-certified SQL Server programmers and DBAs can provide remote consulting to assist businesses of any size to create, manage, and maintain applications powered by the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server consultants offer support for any phase of application development in environments that can include small office databases to VLDB applications and enterprise-class data warehousing.

  • New Haven County CT Mandrake Linux, Solaris, UNIX Support and Help Red Hat Linux, Sun Solaris, UNIX IT Consulting New Haven, CT
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    Progentís Wireless Site Survey assists you to plan and install a wireless network customized for your environment, providing you a wireless solution that delivers the coverage, speed, load-handling capability, Quality of Service, data protection, and roaming ability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service.

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  • Les Kent has a 35-year history of effective network integration, executive management, marketing, and operations. He has shown a knack for developing elegant information technology solutions during his time as as a network architect, software developer, project manager, implementation consultant, and problem solver for small businesses, start-ups, and global enterprises.

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  • Online Help 5520 wireless controller Network Consulting wireless controller
  • ProSight Behavior-based Antivirus Technology Professional ProSight Active Security Monitoring Consulting
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  • VMware Site Recovery Manager Audit Reporting Specialists
    VMware vCloud Suite Engineers

    VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a consistent workflow for recovering services rapidly after a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and fixes and can generate reports to confirm full service recovery, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help your organization to design, configure, test and manage a DR system powered by VMware Site Recovery Manager.

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  • RIM BlackBerry Exchange Engineer BlackBerry Smartphone Support and Integration
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  • SCCM 2007 Hardware Inventory Support and Setup Microsoft SCCM 2007 Device Management Technical Consultant
  • SQL Server 2012 Computer Engineer SQL Server Analysis Services Remote Support Services
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  • 24-7 Specialist NetDocuments SetBuilder
    NetDocuments Troubleshooting Specialists

    NetDocuments (NetDocs) is a leading cloud-based document management system built for the legal profession. Progent offers remote guidance from NetDocuments consultants to help legal departments and law firms to design, configure, administer, tune, or troubleshoot a document management system environment based on NetDocs.

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  • Meraki MR62 Access Point Support and Setup
    Immediate Meraki Access Point Security Online Technical Support

    Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco devices for unified management.

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  • Sun Solaris Remote Engineer Sun Solaris Remote Consultant
  • Support Exchange 2007 Microsoft Exchange Professionals

  • Microsoft T-SQL Developer
    MS SQL Server Programming Companies

    Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast creation of a new generation of high-end applications that can provide your business a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft technology, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET environment.

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  • Support and Help Server Management Award Winning Server Management Consultants
  • Support and Setup Microsoft Exchange 2010 Upgrade Exchange Server 2010 Upgrade Support and Integration
  • System Center 2012 Data Protection Manager Integration Support SCDPM 2012 and Exchange DAGs Specialist
  • Technology Consulting Services IT Services for Network Service Firms Information Technology Consulting Consulting Support for Network Service Firms

  • Microsoft Live Communications Server Consulting Services
    Consultants Microsoft Live Communications Server

    Microsoft Office Communications Server provides Instant Messaging and Real Presence as part of a scalable, world-class solution offering enhanced protection, transparent compatibility with additional Microsoft software, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and elevated business efficiencies, increased individual productivity, and stronger IP security with this easy-to-manage, fault-tolerant IM platform. Effective implementations of Microsoft Office Communications Server require careful planning and thought before roll out. Progent's Microsoft-authorized consultants can deliver the skill necessary to realize all the benefits of Microsoft Office Communications Server throughout your whole corporation.

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  • Voice Over IP Troubleshooting
    IP Endpoints Setup and Support

    Progent's Cisco IP phone and video IP phone experts can assist you to integrate, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, formerly branded CallManager, or with Cisco Unified CM Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications such as Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE internetworking capability, and creating UCS server clustering and Cisco SRST solutions for survivability.

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  • Top Consulting Services Windows Server 2019 Hyper-V Remote Support Windows Server 2019 Storage Replica
  • Top Mid-sized Company Network Support Technician Midsize Business Solutions Provider
  • Top Technology Consulting Services SonicWall Firewall 24-Hour SonicWall TZ Firewall Firewall Network Install

  • Meraki MR34 Access Point Troubleshooting
    24x7x365 Meraki Dashboard IT Services

    Progent's Cisco Meraki Wi-Fi AP experts provide online and on-premises support services to assist organizations of all sizes to plan, deploy, manage, expand or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and manage Cisco's Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology such as switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that provides identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients regardless of their location or computing device.

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  • Windows Server 2003 Consultant Services Microsoft Windows 2003 Remote Technical Support
  • Windows Server 2012 R2 Clustering Support and Setup Windows Server 2012R2 Virtual Fibre Channel Support and Integration

  • Microsoft Office SharePoint Server 2013 Online Technical Support
    Top Computer Consulting Windows SharePoint Services

    Progentís Microsoft-certified consultants can provide companies of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web technology for intelligently coordinating people, groups and data. SharePoint Server offers a common location for your workers or customers to access, organize, share and interact with relevant data, files, and applications and to interact with other people. SharePoint allows faster and better decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services join employees, customers, workgroups and projects with the information theyíve developed in a manner that makes data easy to find, retrieve and re-use. Progent's SharePoint experts can assist your organization to manage your current SharePoint environment or upgrade to the latest version of SharePoint.

  • Windows Server 2012R2 Data Deduplication Professional Windows Server 2012R2 Multitenancy Network Consulting
  • Windows Server 2016 and System Center IT Consultant Windows Server 2016 High Availability Technical Support Services
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  • Applications Development Security Network Security Testing
    Virus Protection Network Security Testing

    For small and midsize companies, computer security and compliance is too complex to stay ahead of but too risky to ignore. The world's biggest enterprises have been breached, and the leading cloud service providers have occasionally been knocked out. It seems as though there's no place to run. Progent makes it economical for smaller organizations to carry out vital security tasks effectively by providing the advantage of billable time to the nearest minute with no minimum charge for online help. You have the help of a seasoned information expert to deliver precisely the help you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any level of network security including security assessments, virus screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a complete security strategy.

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  • SMS 2003 Upgrade Online Help
    SMS Server 2003 Migration Online Support

    Progentís certified experts offer small and medium size businesses enterprise-grade consulting support for SMS Server and Configuration Manager 2007, Microsoft's solutions for update and deployment management. System Center Configuration Manager is the new title for the change management platform previously known as SMS Server. Configuration Manager 2007 provides a range of new features to Systems Management Server such as comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 support, NAP security support, and device driver management. Progentís certified engineers can show you how to use SMS or Configuration Manager effectively for automated OS and application installation, security patch control, application metering, and licensing compliance. Progent's consultants can also help you to migrate efficiently from Microsoft Systems Management Server to Configuration Manager 2007.

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