Immediate Remote Troubleshooting for New Haven Connecticut Computer Systems
Immediate Remote Technical Support for New Haven SystemsFor businesses in New Haven Connecticut, Progent provides online support for information systems powered by Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier consulting experts have delivered remote support to companies in every state in the U.S. (See recommendations from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE-qualified engineers to help with complex infrastructure issues, plus the assistance of CISSP-qualified security experts to handle high-level security design and diagnostic issues.

Progent's online technical support experts provide exceptional value due to the fact that they possess the practical experience and have access to the sophisticated tools needed to solve most information system problems rapidly. This lowers immediate costs since service calls require minimal billable minutes. Online help also avoids the expense of sending a consultant to your office. Your organization saves even more with incidental costs by minimizing or eliminating system outages and related losses resulting from business disruption, upset customers and vendors, idle workers, and de-focused executives. Progent's advanced remote technical support know-how is especially valuable in environments that rely on public clouds for vital infrastructure or applications like Azure, Exchange Online, Amazon Web Service, Google Cloud, or where on-premises support may not be an option.

Progent's billing model for remote support is designed to leverage your network support dollar. Progent charges on a per-minute basis for phone consulting, so you owe only for the support that you receive. Unlike many online support organizations, Progent requires no startup fee or minimum fees. Progent's per-minute granularity and simple model for billing eliminate scenarios where speedy. minor solutions manage to end up as substantial invoices. Progent's penchant for dealing with technical issues efficiently means your business spends less cash.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has fine tuned a collection of customized tools and proven methodologies that allow the highest degree of efficiency for remote engineering help and troubleshooting for IT systems of all sizes. Progent provides secure VPN support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access allows the engineers of Progent's online support team to communicate with your company's system remotely without breaching network security.

Progent's powerful customer support database system maintains detailed histories of the service that Progent's customers have received. Progent's staff consultants have access to the records of support rendered to each Progent client by every Progent engineer. This history of anomalies and resolutions is organized as a quickly searchable support database that permits Progent's online technical experts to communicate their experiences company-wide to ensure that the quality of Progent's support improves over time. Progent's high-level certifications and working associations with key technology companies including Cisco and Microsoft make available other extensive support knowledge bases and permit quick response from manufacturers' internal engineering staff with the result that Progent's online service specialists are able to determine the best solutions promptly.

Online support provided by Progent to companies in New Haven Connecticut include:

ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent provides a selection of low-cost, fixed-price services designed to allow small and mid-size businesses to utilize the same best-of-breed IT solutions used by some of the world's top enterprises. The ProSight portfolio of IT management outsourcing services addresses all key aspects of information technology including email content filtering, security and compliance, cloud-based backup/recovery, infrastructure management, VM hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis technology to defend endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which routinely evade legacy signature-based anti-virus tools. ProSight ASM safeguards local and cloud resources and offers a single platform to automate the entire threat lifecycle including blocking, infiltration detection, mitigation, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP environment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent attention. Progent can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and enables fast restoration of critical files, applications and virtual machines that have become lost or damaged as a result of component failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver advanced support to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading data security vendors to deliver centralized control and world-class protection for your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, track, enhance and debug their networking appliances such as switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always current, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating tedious network management processes, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating devices that require critical software patches, or resolving performance problems. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by tracking the state of vital computers that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so any looming problems can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported immediately to a different hosting environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to obtain an unbiased evaluation of the health of their information system. Based on a selection of the top remote monitoring and management platforms available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core network devices adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a cleaner Active Directory environment. Both also include one year of state-of-the-art remote network monitoring and management. Advantages can include lower-cost management, better compliance with data security requirements, more efficient utilization of network assets, quicker problem resolution, more dependable backup and recovery, and increased uptime. Read more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent information assurance expert. The fact-finding interview is intended to help assess your organization's preparedness either to block or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information concerning your current security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective AV and backup environment that meets your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report.

Additional Consulting Programs Offered by Progent
Progent can provide the services of world-class remote consulting experts for special information technology projects. Billing rates for longer-term development or consulting tasks are set according to the level of expertise of the engineers required. Progent's background in these special fields of information technology enables customers to complete major projects within budget and on schedule. Progent's project-based remote engineering services include:

  • Help Desk Expertise
    Progent's Help Desk Call Center programs for companies with networks that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include full-service Help Desk services, co-managed Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk Services offer smaller businesses a comprehensive solution that manages all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent provides help desk services at a significant discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle complex issues.

    Progent's Help Desk consulting services can support you in building an effective new Call Center or enhancing your existing organization, selecting or modifying Help Desk Call Center application software to address the particular demands of your corporation, or adding occasional phone support staff to reinforce your internal Help Desk group during unusually busy scenarios like software migrations, major updates, or rolling out brand new business software.

    Progent's Help Desk Call Center team of veteran network consultants provides your workers in New Haven Connecticut quick access to a large network service resource with years of experience delivering telephone-based help and online troubleshooting for IT systems that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's charter is to give the Help Desk recognition as a significant enabler of business success, and Progent's aim is to fix instead of merely track technical problems.

  • Applications Services: Education, Programming, and Troubleshooting
    Progent's Applications Experts Group provides online advanced consulting expertise and education in key application fields that include ERP, MRP, custom financial systems, and CRM. Progent also can deliver consulting, customization, and education for familiar Microsoft business applications such as CRM, Microsoft Office Project, Office 365 Word, and Office 365 Excel. For more information on Progent's expertise, customization, and training services, refer to Progent's Applications Experts Group.

  • Unified and Automated Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10 clients; cohesive integration of multi-OS environments that incorporate Linux, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide advanced online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to plan and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Support
    Progent can deliver organizations in New Haven Connecticut remote hybrid network monitoring by providing Microsoft System Center Operations Manager consulting services and System Center 2012 Operations Manager support. Progent can customize Operations Manager to suit your environment so your computer support is proactive rather than reactive. By detecting looming issues before they evolve into crashes, automated monitoring can ward off disruptive and expensive network failures. Progent can also provide help with network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Windows systems, or systems based on a combination of platforms.
How Your New Haven Company Can Contact Progent's Online Service Experts
To contact Progent about urgent online assistance with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX environments, visit Progent's Nationwide Phone-Based Support, telephone 1-800-993-9400, or visit Contact Progent. For companies and startups in New Haven Connecticut, Progent's online computer support specialists can deliver professional and economical system help the moment your company has to have it. More than a decade of delivering online tech support has led to Microsoft Partner status for Progent's consulting experts and has helped Progent to acquire world-class troubleshooting capability and to refine remote access tools to solve network problems rapidly while eliminating the cost and lost time associated with on-site support visits.

Even if your New Haven business has a regular freelance support technician or maintains a full time organization that can deal with the majority of computer problems, Progentís Microsoft certified consultants can still provide a convenient and transparent virtual expansion of your local resources in cases when your usual IT support personnel either lack the bandwidth or the expertise to handle sudden network emergencies or particularly complicated integration problems.

Benefits of Progent's Network Help for Companies in New Haven Connecticut
Progent's remote technical help services enable your New Haven business to enjoy the benefits of immediate, expert IT support without the cost of managing a full-time IT staff. Your network will acquire greater strategic value by becoming more available, productive, and protected. Advantages to your business include:

  • Convenient remote extension of your local support resources
    With most businesses in New Haven Connecticut, nearby computer service providers, whether consisting of independent consultants or an internal maintenance staff, can handle the majority of network issues. However, serious problems sometimes spring up when your regular resources are too busy or absent, and some trouble may be associated with technology that is unfamiliar to your onsite service personnel. In these instances, Progent's on-call support professionals give you an easy, quick, and affordable way to augment your regular resources and to pass on valuable information to increase your ability to resolve future problems locally.

  • Reduced Reliance on Freelance Consultants
    For network support, smaller businesses often depend on individual freelance service providers. Although independent consultants carry smaller overhead than larger consulting organizations and can afford to charge lower rates, they are occasionally overbooked, making it impossible to respond rapidly to urgent situations. If a freelance consultant is occupied with another customer, ill, on a trip, or in training, the lack of fallback personnel may force your business to wait for help during an IT crisis. As your business expands, network downtime and trouble with vital software are more expensive. The budget you thought you were saving on a freelancer can be eaten up quickly by reduced productivity. Progent offers an on-call source of reserve support expertise to make sure your IT system remains up and running.

  • Build a Scalable Basis for Seamless Growth
    Organizations typically begin with an information system implemented on a modest budget. Without a proper infrastructure, slap-dash repairs can get piled onto a weak foundation. As a company grows, reliability and expandability problems can hinder the success of the organization. These badly built environments need proper analysis, intelligent strategic planning, and extensive IT knowledge to upgrade to a network infrastructure that can deliver the solid foundation to meet current business requirements and simplify downstream growth.

  • Work with Problem Solvers Instead of Product Vendors
    Smaller organizations need advice and technical education to negotiate an increasingly complex maze of technology alternatives available for promoting business success and improving efficiency. They do not need a network consultant who is motivated to sell a specific vendor's technology. IT support and product selling can result in a scenario where the recommended solution is built around a predetermined product rather than the genuine requirements of a client. Progent eliminates these conflicts of interest by selling just services rather than products. This allows Progent to match IT expertise with the real needs of clients.

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner support company and Progent's number of employees, depth of technical knowledge, refined remote support tools, and familiarity with corporate IT allow businesses to escape the limitations associated with exclusive dependence on smaller service organizations, independent freelance consultants, or over-stretched internal IT help.

Progent stands out by providing:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Premier experts average longer than ten years of hands-on professional experience, at the front lines of IT service, performing a wide variety of technical tasks for a large mix of businesses. Each Progent support professional shares a proven set of personal best practices which are combined into company-wide best practices training that Progent instills in its support team. This ensures that you get not only expert IT capability, but also a support engineer with field-tested approaches for applying computer knowledge to solve real-world network problems rapidly.

  • Value Pricing
    Progent's pricing policy is to charge for remote service and in-person visits by the minute. As a result, you are charged just for delivered support. Progent does not impose a more expensive rate for off-hours or emergency service, and inside California or in regions where Progent offers on-site service, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent imposes no minimum charge and asks no monthly commitment for services delivered during normal working hours. Many service organizations demand large minimum fees or charge for each quarter hour or longer. Progent's fine granularity avoids large bills for fast fixes so you will not be forced to allow minor problems to stay unaddressed.

  • Information Transfer
    Progent practices knowledge transfer from Progent's consultants to customers. By teaching customers to handle problems that are within their scope, Progent can concentrate on offering hard-to-find services where Progent faces few competitors. Companies who work with trusted independent service providers or who maintain in-house IT personnel benefit when Progent transfers knowledge about new technology and proven processes to make their IT environments more robust, secure, and productive.

  • Remote Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only IT service firms to provide 24x7 remote monitoring services based on Microsoft Operations Manager. Microsoft System Center Operations Manager allows your network maintenance to be anticipatory instead of reactive. By anticipating potential issues before they cause downtime, network monitoring can save your information network from painful and expensive service disruptions.
How Does My Business Start Receiving Online Network Help from Progent?
To get started with Progent's online help services or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, go to Immediate Online Support.

An index of content::

  • 24-7 Microsoft Certified Oregon Computer Consulting Firms Computer Networking Washington
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  • 24-7 SMS Server 2003 Migration IT Consultant SMS Migration Online Support
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  • Top ISP Service Plan Selection Consult
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    Progent can provide the affordable services of online Internet connectivity consultants to help your organization to evaluate or update your ISP services so your Internet access solution meets your business needs. Support services provided by Progent's engineers include evaluation of your existing bandwidth use, vendor and service plan comparison and ordering, network provisioning, and managing a smooth switchover to a different carrier and/or service arrangement. Provisioning can include optimizing existing routers and switches and deploying additional ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.

  • Computer Network Specialist New Haven
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  • After Hours Microsoft SQL Server Tech Support New Haven, CT Problem Resolution SQL Server 2019 New Haven Meriden Milford

  • Computer Consultant Aironet 802.11ac AP Migration
    After Hours Aironet Wi-Fi Access Point Support Outsourcing

    Progent's Cisco CCIE-certified wireless network consultants can provide remote or onsite integration and troubleshooting services to assist your organization to design, implement, update, optimize, manage and debug Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build an enterprise connectivity foundation that is simple to manage and expand. Progent also offers affordable wireless site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to work with your specific workplace layout, construction, and anticipated network traffic.

  • After Hours Small Company Network Consulting Small Business Help and Support

  • Microsoft SQL Server Setup and Support
    Security Certification MS SQL

    Progent's certified SQL Server application developers and database administrators offer remote consulting to assist organizations of any size to create, administer, and maintain applications based on Microsoft's SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server experts can provide help with any element of the application life cycle in solutions that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.

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  • Ubiquiti Security Gateway Consulting
    Engineer Ubiquiti AP

    Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices installed on multiple venues with thousands of APs can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran Wi-Fi consultants who can help your organization to determine the value of UniFi technology for your environment and help you to plan, deploy, administer, and troubleshoot your UniFi ecosystem.

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  • Consultant Citrix Xen Hypervisor
    XenServer Computer Consultant

    Progent's Citrix-certified consultants can help your company to evaluate the business benefits of XenServer and additional Citrix products, and can assist you to plan, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition analyze your existing XenServer environment and help you to optimize resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.

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    24-Hour School Wireless Case Study

    Progent provided a wireless networking solution that allowed a school to improve efficiency and eliminate the recurring expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for interfacing separate locations as far as 2.5 miles apart and can extend to even longer distances. This wireless solution offered improved bandwidth and dependability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it provided immunity to outside interference.

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  • Mac Online Consultants
    Small Business IT Outsourcing Group OS X

    Progent offers nationwide online technical support and troubleshooting services for businesses who operate Apple Mac OS X networks or whose information systems include a combination of Mac with Microsoft technology. Progent's consultants offer Apple macOS and Mac OS X clients a variety of IT services including desktop support, migration to the most recent version of Mac OS X from legacy editions of Mac, plus expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or moving to Apple's iCloud services. Remote IT help offers maximum return for your information technology dollar by extending client efficiency and shortening the time charged for computer repair services. Advanced online support utilities and experienced service specialists and consultants combine to enable Progent to solve the majority of IT problems without squandering time and expense by traveling to your location. In most of cases your IT problems can be remediated over the phone or through a mix of telephone help and remote access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA certified security specialists to assist you with the most difficult network issues.

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    Progent provides Windows 2003 Cluster Server assistance to help your business implement fault-tolerant clustered servers designed to provide 100% operation. Windows cluster servers for fault-tolerant systems include Microsoft Windows Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. By showing you how too plan non-stop server clustering solutions based on Windows Server Cluster 2003, Progentís Premier Windows professionals ensure that your fault-tolerant server clusters are configured to optimize the strategic value of your information system.

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    Small Business Network Technology Consulting Services

    If you have a company network with 10 to 50 desktop users, Progent's network outsourcing services free your organization from dependence on single freelance consultant while giving you affordable and reliable access to high-quality technical expertise. By providing network consulting service when you require it, providing advanced knowledge for key technologies, delivering unique services such as automated network monitoring, and charging only for services you receive, Progent offers you an economical solution for maximizing the business value of your small business network. Progent is the intelligent way for small businesses to create and support a robust and safe IT network and to have quick access to the experienced support typically restricted to enterprises who can support a large in-house IT organization.

  • Consultancy Hybrid cloud integration Enterprise hybrid cloud solutions Consultants
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  • 24 Hour Hybrid Office 365 and Exchange Online Support
    IT Consultant Exchange Online and on-premises Exchange

    Microsoft allows you to create seamless hybrid networks that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have certain mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of designing, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and within budget.

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  • Windows Server 2016 and SCVMM Consultants
    Windows Server 2016 Workgroup clusters Specialist

    Progent's certified information technology experts can provide Windows Server 2016 integration consulting services to assist businesses of any size to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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    Progentís Microsoft-premier engineers can help you to enhance your servers and/or workstations from 32 to 64 bits. Progent can assist you to understand the risks and benefits of upgrading to 64-bit processing, design an affordable migration strategy that minimizes operational interruptions, and deliver inexpensive, expert remote support to aid your company to install 64-bit operating systems and application software on your existing computers.

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    Progent's Cisco certified network infrastructure experts can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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  • IPsec VPN Firewall Configuration Intrusion Protection Systems Information Technology Consulting
  • IT Outsourcing Small Business Small Office IT Outsourcing

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    Progent provides support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN product that fits your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.

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    Progent's webinars offer small businesses the cost savings, ease, and flexibility of web-based learning plus the effective pedagogic methods of experienced teachers who employ sophisticated collaboration software to simulate live, interactive learning environments. Progent offers online training for key desktop software including elements of Microsoft Office such as Office Excel, Word, PowerPoint, and Visio: Microsoft Dynamics business accounting and management information solutions such as MS Dynamics GP; plus other top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.

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    For advanced project management support, Progent can provide the services of veteran information technology professionals with years of background in technology management, application development, and business process design for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management skills to assist enterprise customers adhere to best practices to ensure that strategic projects are successfully completed on time and within budget.

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    Progent's Microsoft-Premier SQL Server engineers can provide an array of services to help small and midsize businesses to plan, configure, administer, and troubleshoot MS SQL Server 2008 systems so that they receive the optimum strategic benefit from this state-of-the-art RDBM technology. Also, Progent offers consulting expertise for system infrastructure, enterprise-wide security, and application development to increase the strategic value of your computer network.

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    Cisco has developed an extensive array of routers that includes routers designed to provide the protection, performance, and reliability demanded by organizations from branch offices to global enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and network uptime. Progent can show you how to select and configure Cisco routers to establish a solid foundation for your network and to make it easy to expand as you support new users, open new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.

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    Progent's Network Help Desk Outsourcing Services for PC desktop technical support are intended especially for small businesses who require immediate access to a Help Desk Call Center with professional telephone support and full escalation options but who must work within a limited information technology budget. Key features of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Support, System Evaluation, Problem Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Helpdesk Software Selection and Deployment.

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    Progent offers cost-effective remote and on-premises support to assist organizations of any size to migrate any part of their critical network resources to Google Cloud Platform services. This can save management hassle and hardware expense and enable the use of Google's state-of-the-art AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design and review, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.

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    If you are a network engineer with system support expertise, joining Progent and working for our clients will enhance your skills via interaction with our team of motivated, world-class consultants. Progent's commitment to providing IT consulting and technical help to small businesses will give you the chance to consult in depth with decision makers and contribute significantly to the success of exciting companies. In addition, Progent's virtual office environment provides state-of-the-art tools for off-site support and wireless connectivity to help you to deliver fast fixes when you take on business-critical problems.

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    Progent's Microsoft-certified SQL Server developers and DBAs offer online consulting to help businesses of all sizes to build, administer, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server experts offer help with any element of application development in solutions that range from small business or departmental databases to VLDB applications and data warehousing.

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    Microsoft Small Business Server (SBS) is a low-cost collection of server products that offers the foundation for a feature-rich but manageable IT network. The technical demands of the Microsoft .NET components bundled with Microsoft Small Business Server requires a network support expert with hands-on experience planning and building seamless, end-to-end business network solutions. Progent's Small Business Server consultants have an average of over a decade of experience supporting computer networks powered by Microsoft technology. This expertise ensures you success in installing, administering, and repairing IT solutions that include the Microsoft Small Business Server package of servers and productivity software.

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    Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can include a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup safeguards vital business data generated on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to assist you to design, integrate, manage and troubleshoot a BDR solution based on Barracuda Backup.

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    Even if your business has a small network services group and a modest IT budget, your information network can still have the same high reliability and responsiveness that once required a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT consultants, the latest system management products for proactive monitoring and threshold alarms, and economical service packages such as a help desk call center to keep your mission-critical network applications and hardware up and running.

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    SQL Server 2014 includes significant improvements in critical areas such as speed, availability, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works transparently with all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite consulting services that include system design, deployment, management, remediation, and application development services to help organizations of any size to realize fast return from their SQL Server 2014 investment.

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    Progent's Microsoft-certified failover clustering experts can help companies of all sizes to assess the advantages of deploying Microsoft Windows Server 2012 clustering technology to build an advanced high-availability/disaster recovery strategy, assist your organization to plan and install a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for clusters that include physical servers or virtual ones, and help you to centralize the management of clustered servers.

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    Even if your business has a small computer services staff and a modest IT budget, your information system can still have the same high availability and responsiveness that once needed a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified IT consultants, the latest system management products for 24x7 monitoring and alerts, and economical service packages such as a help desk service to keep your vital business applications and servers up and running.

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    Check Point Series 80 Cybersecurity Companies

    Progent's Check Point experts can help you select and deploy Check Point Software Firewall utilities and hardware based on Check Point Software's security platform to offer an economical and effective security solution for your IT network. Progent can also help you integrate other Check Point products including ZoneAlarm and Check Point UTM-1 appliances with security products from other suppliers and offer a central stop for continuing technical support, administration, education, and consulting expertise.

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