Immediate Online Consulting for New Haven Connecticut UNIX, Linux, or Solaris NetworksFor small companies located in New Haven Connecticut, Progent offers support for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a mix of UNIX and Microsoft Windows platforms. Progent has provided online troubleshooting to businesses in every state in the U.S. (See Progent's client testimonials). In addition, Progent can furnish the consultation Cisco CCIE engineers for complex connectivity issues, as well as the services of CISSP-certified security engineers to help with high-level security architecture and business continuity planning.

Progent's remote support services offer excellent value because they are equipped with the practical experience and the sophisticated tools to resolve most information system problems rapidly. Efficient support reduces immediate costs since solutions accumulate a smaller number of chargeable minutes. Remote support also eliminates the cost of sending an engineer to your location. Your organization saves even more with incidental costs by reducing or eliminating network outages and associated losses stemming from business disruption, upset clients, idle employees, and distracted executives.

Progent's billing policy for online support is structured to stretch your network support dollar. Progent bills per minute for telephone-based assistance, so you are invoiced exclusively for the services that you actually get. Unlike typical online service companies, Progent asks for no initialization surcharge or minimum job duration. Progent's per-minute billing unit and simple policy for billing eliminate situations where speedy. minor repairs somehow turn into major tabs. Progent's penchant for solving problems efficiently translates into your business spending less money.

Progent's Remote Technical Support Technologies
Over the years, Progent has developed a collection of customized tools and field-proven methodologies that promote the highest level of efficiency for online engineering help and troubleshooting for small company IT networks. Progent offers secure VPN support for gateways from a variety of leading companies including Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Protected VPN connectivity permits the experts of Progent's online support team to connect to your environment without breaching network security.

Progent's advanced technical support database application keeps thorough histories describing the service that Progent's customers have been provided. Progent's staff engineers have the benefit of the records of services delivered to every customer by every Progent engineer. This history of issues and fixes is stored as a readily accessible internal knowledge base that allows Progent's online technical engineers to communicate their experiences with the whole team to ensure that the value of Progent's support services grows over time. Progent's advanced accreditations and close associations with major industry leaders including Cisco and Microsoft make available additional vast technical knowledge bases and permit priority response from manufacturers' internal product engineers with the result that Progent's remote consulting specialists can arrive at optimal resolutions promptly.

Start Receiving Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Computer Assistance from Progent
To access Progent's phone support in New Haven Connecticut or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have a critical requirement for network support, go to Immediate Urgent Support.

Online Support Services Provided by Progent
Progent's phone-based consulting professionals have advanced credentials in a comprehensive set of disciplines. This broad range of technical skills permits Progent's consultants to resolve virtually any crisis likely to take place in a small or midsize company information system. Certificates awarded to Progent consultants in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, CCVP, and Design Associate.

To support customers with multi-operating system networks, Progent also provides access to engineers who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP network security experts, and Information System Security Architecture Professional (ISSAP) engineers.

Online support provided by Progent to clients in New Haven include:

  • UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based consulting services cover a wide array of computer technology such as system architecture, email systems, system and process security, UNIX/Linux and Microsoft Windows integration, VMware products for server hardware consolidation and simplified management, and transitioning from legacy applications to the latest Microsoft Windows or Linux-powered environments. Progent's group-based approach to solving technical problems promotes fast escalation, when required, to consultants with task-relevant experience to handle challenging scenarios. This expedites repair of critical problems, reduces lost productivity, and lowers service expense.

    Progent's UNIX and Linux support engineers can provide urgent remote help for analyzing problems affecting UNIX/Linux networks based on popular derivatives of UNIX including:

    • Apple macOS and OS X
    • Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX
    Major Linux versions for which Progent offers expertise include:
    • RedHat Linux
    • SUSE
    • Debian GNU/Linux
    • Slackware Linux

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Network Problem Solving
    Cisco Infrastructure Engineers for New Haven ConnecticutThe Cisco CCIE credential is the highest recognition for network infrastructure engineers, and validates a person's networking skills at the master level. CCIEs know how to deal with even the most complex issues encountered in network infrastructure planning, deployment, administration, security, and repair. Cisco CCIEs work with the highest priority with Cisco's internal support staff in isolating anomalies with IOS network administration utilities and coming up with workarounds or identifying software updates. Cisco qualified CCIEs represent an exceptional cost-effectiveness because their deep experience allows them to find solutions for even the most difficult problems rapidly. In common cases, less qualified consultants can wrestle for hours or days with the same tasks that a Cisco CCIE can fix in a few minutes. Few support providers make CCIEs accessible to support small and mid-size companies. Progent can provide fast phone access to a Cisco authorized CCIE so your company can get immediate support for severe network issues that are impacting worker efficiency but are beyond the experience of your ordinary computer maintenance providers. Progent's Cisco CCIE support experts can tie into your network via advanced on-line support technology to provide quick, safe, and affordable diagnosis and remediation. Progent's Cisco CCIEs offer expertise in the entire range of Cisco's top-selling family of connectivity devices such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, VoIP phones and systems, Catalyst family switches, plus Virtual Private Network products.

  • Certified Microsoft Windows Support
    Windows Support for New Haven ConnecticutProgent's Microsoft-certified online service professionals can provide computer system problem solving and consulting help for all Microsoft server products. Progent is a Microsoft Partner and can provide your organization the expertise of consulting engineers who can assist you with a broad variety of platform support such as Windows Server 2012 R2 integration, Windows Server 2008 installation, MS Exchange 2019 Server integration, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint Server 2016 migration consulting, SharePoint 2019 design and configuration, Microsoft Teams configuration help, Microsoft Skype for Business migration support, Microsoft Lync Server management and Office Communications Server troubleshooting, Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring, Project Server planning, Small Business Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition offers a wide range of online desktop services such as Windows 7 integration, upgrading to 64-bit workstation software, configuring Microsoft Office 2010, and streamlining PC desktop image creation.

  • CISSP, ISSAP, and CISM Premier Network Security Engineers
    CISSP Premier Network Security Specialists for New Haven ConnecticutProgent's accredited CISM and CISSP security consultants can provide a variety of security services that can strengthen the defenses of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against assaults or assist you to recuperate quickly after a serious breach. Security support services offered by Progent cover in depth network security analysis using tools such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Netcat; rapid recuperation from malicious attacks; integrating firewalls; designing safe techniques for off-site and mobile access; guarding your messaging infrastructure against viruses, spam and DHA attacks; and setting up round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert remote support services to help organizations of all sizes connect their networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and manage cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid topologies that combine physical IT assets along with cloud services. To help you to integrate public clouds with networks, Progent can provide a range of cloud integration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than two decades of background providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.
Additional Support Services Offered by Progent
Progent offers the services of world-class online consulting experts for contract projects that small companies frequently need. Billing charges for longer-term consulting tasks are set according to the level of expertise of the engineers assigned. Progent's background in these important areas of computer technology allows customers to complete major initiatives economically and on schedule. Progent's project-based online engineering solutions include:
  • Help Desk Call Center Services
    Progent's Call Center support alternatives for small companies with environments that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk outsourcing, Virtual Helpdesk support services, and Call Center process consulting. Progent's Standard Help Desk services are intended for small businesses who don't have the budget to assemble and manage an internal Help Desk but who require quick access to a dependable Call Center with professional telephone support plus the technical depth to escalate complex problems to advanced engineers.

    Progentís Co-managed Help Desk services allow your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified technical support engineers and matter experts (SMEs). Progentís Help Desk sharing service is an advanced support solution built around the leading PSA tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

    Progent's Help Desk consulting expertise can guide you in building an efficient new Help Desk or revamping your established one, evaluating or customizing Help Desk Call Center software products to meet the unique demands of your corporation, or adding occasional phone support staff to reinforce your existing Help Desk Call Center team during high-demand scenarios such as software transitions, major upgrades, or rolling out new applications.

    Progent's Call Center team of seasoned network consultants offers your computer users in New Haven Connecticut fast access to a reliable network service group with substantial background delivering phone help and remote repair service for computer environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's charter is to give the Help Desk recognition as a solid driver of company success, and Progent's target is to solve instead of simply track IT issues.

  • Applications Services: Education, Custom Development, and Problem Solving
    Progent's Applications Consulting staff offers remote professional consulting support and training in special business application fields such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and education for Microsoft business applications such as CRM, MS Office Project, Office Word, and MS Excel. To read additional information on Progent's expertise, custom programming, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.

    Progent's Apple Mac consultants can nurture the creative facets of Mac environments by offering phone-based consulting services and training in imaging, sound, and motion video. Progent's consultants offer help in a variety of Macintosh applications including Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also assist you with specific jobs like scanning or digitizing audio/video or integrating an audio/video post production lab.

    Remote Network Monitoring Services
    Progent offers companies in New Haven Connecticut online computer system monitoring services centered around Microsoft System Center Operations Manager IT infrastructure monitoring, enhanced by Progent to fit your environment so your computer support is proactive rather than reactive. By exposing potential trouble spots before they expand into full-scale emergencies, system monitoring can minimize stressful and costly service failures. Progent can also utilize network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft networks, or networks that support a combination of OS platforms.

How Your New Haven Connecticut Business Can Contact Progent's Remote Technical Support Experts
To contact Progent about urgent remote support with UNIX, Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Emergency Phone-Based Support, call 1-800-993-9400, or see Contact Progent.

Connecticut State Contact Information:
Progent offers consulting services and onsite technical support throughout the Connecticut State.

Onsite IT Consulting
Progent locations in Connecticut State

City Address Phone Link
Hartford 100 Pearl Street, 14th Floor
Hartford, CT 06103
(860) 516-8003 Hartford Network Support Services
New Haven 157 Church Street, 19th Floor
New Haven, CT 06510
(203) 687-4555 New Haven Network Support Services
Stamford 243 Tresser Boulevard, Penthouse
Stamford, CT 06901
(203) 989-9414 Stamford Network Support Services




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    Progent's Microsoft and Cisco certified network engineers offer advanced help with a wide array of products and technologies and can provide that assistance by phone nationwide or in person in major cities across the United States and anywhere in . Progent offers online support for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that incorporate a mix of Microsoft Windows and UNIX-based platforms. Progent also offers the help of Cisco CCIE network specialists for the toughest network issues, as well as the the support of CISA and CISM-qualified security consultants to assist with complex security design and problem solving. Progent has provided remote network support to companies in every state in the United States.

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    Progent provides consulting expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall/VPN product that fits your security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.

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  • After Hours MOM 2007 Remote Technical Support
    Microsoft Operations Manager Online Technical Support

    Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, optimizing and repairing Microsoft SCOM solutions and can provide organizations of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or on-premises technical support to help you to fix critical issues uncovered by SCOM 2012.

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  • ISA 2004 Firewall Engineer
    Internet Security and Acceleration Server On-site Support

    Progent's certified Internet Security and Acceleration Server consultants have extensive experience developing corporate security solutions for information systems with many locations, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company plan and implement an installation of ISA Server 2004 that supports your IT protection needs without restricting your productivity.

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  • Information Risk Evaluation Engineer
    External Security Scan Services

    Progent has put together two low-cost service bundles intended to allow small companies to receive an impartial security assessment from a premier security engineer. With Progent's External Network Security Inventory Scan, an engineer administers a comprehensive examination of your IT infrastructure from beyond your firewalled perimeter to uncover potential weaknesses in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer runs a network scan from a secure computer inside your firewall to assess your exposure to inside assaults. The two security inventory services are configured and executed from a secured remote location.

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  • Solomon Consultants Navision Integration

  • Acronis Backup Consulting
    Time Machine Backup Professional

    Progent can provide economical remote access to IT engineers with expertise in a broad range of products and services that provide solutions for backing up Windows, Mac, and Linux/UNIX servers and desktops as well as laptops and handhelds. Progent can provide consulting support for all major backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can help you to deploy, enhance, or maintain backup systems for a range of topologies including on-premises, remote, cloud-based, or a mix.

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  • Specialist Windows SharePoint Services Microsoft Office SharePoint Server 2010 Specialists

  • Microsoft Office 2000 Support Group
    24-7 Internet Networking Consultants Microsoft Windows

    Progentís IT outsourcing services offer economical network support for small businesses. Whether it involves planning system infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT engineering services can reduce expenses and eliminate risks, permitting IT service budgets to increase in a more moderate and controlled fashion than is feasible by assembling a large, knowledgeable internal network support staff. Progentís Outsourcing White Paper and flyers explain how Progent can help you build a protected and highly available network architecture for your vital business software powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

  • Specialists Mission Critical IT Applications Virtual Server Specialists
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  • Supplemental Service Desk Consultants CISSP Certified Expert Outsourcing Extended Service Desk

  • Consultant Exchange 2010 Upgrade
    Exchange Server Migration Consultants

    Progent's Microsoft-certified engineers can deliver low-cost remote and on-premises help to carry out your upgrade to Exchange Server 2010, produce thorough documentation of your new email system, educate your IT team and end users to get them ramped up rapidly on Microsoft Exchange Server 2010, and offer ongoing management consulting and technical help. Progent's consultants can also assist you to migrate from Exchange 2010 to Exchange 2013 or Exchange 2016.

  • Support Services SharePoint Server 2010 SharePoint Foundation Online Technical Support
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  • Symantec Security Technical Support Services Information systems Security Outsourcing Symantec VelociRaptor
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  • Top Quality Design Firm BlackBerry Wireless New Haven County Connecticut Network Consultant BlackBerry BES Server New Haven County CT
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  • Consultants Load Aggregation Testing
    Specialist network piloting Lab

    The Progent Test and Training Lab located at the QTS Internet Data Center is available for testing mission-critical applications, developing cost-effective system upgrade procedures, evaluating and optimizing performance, designing or validating disaster recovery strategies, mitigating compatibility issues, and building training systems for new technologies. For Progent clients without adequate internal resources to assemble effective test systems, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping vital network initiatives on schedule.

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  • Hosting for Exchange Consultancy
    Exchange Email Hosting Consultancy

    Progent's Exchange Hosting and Management Services offer an enterprise-class data center that features backed-up power and cooling systems, 24x7 site security and IT support center, plus failover connections to Internet backbone service providers. Hosted Exchange servers are set up as virtualized machines for service continuity, easy scalability, and fast restoration. Progent's services feature complete incorporation with your business network, connectivity with mobile communication devices, automated monitoring of efficiency and security, spam filtering, patch and revision control, Help Desk support, daily data backup, and comprehensive messaging management services.

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  • Ubiquiti WiFi access point Services Top Ubiquiti UniFi AP Engineers

  • Recruit Cisco Consultant Virtual Office Job
    Moonlight Network Consultant Virtual Office Job

    If you are a network engineer with system support expertise, joining Progent and assisting our clients will enhance your abilities via interaction with our team of motivated, world-class consulting experts. Progent's concentration on offering network consulting and computer help to small and midsize companies will give you the chance to work in depth with business leaders and add tangibly to the success of exciting companies. In addition, Our virtual office network offers the most advanced technology for off-site support and wireless access to allow you to come up with speedy solutions when you take on mission-critical problems.

  • Unity Computer Consulting Unified Mobility Connect Setup and Support

  • Microsoft Certified SQL 2008 Reporting Services Technology Professional
    Microsoft SQL 2008 Network Engineer

    SQL Server 2008 offers powerful, standardized tools to IT experts as well as to information workers, reducing the difficulty of creating, integrating, administering, and using enterprise information and analytical programs on platforms ranging from handheld devices to corporate data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consultant with hands-on expertise and wide knowledge in planning and building data-driven, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.

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  • Open Now Aironet 802.11ax Wireless Online Help
    Computer Consultant Aironet 2700 Access Point

    Progent's Cisco CCIE-certified wireless network infrastructure experts can provide remote or onsite configuration and troubleshooting support to assist you to plan, configure, upgrade, tune, manage and debug Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your wireless ecosystem with your wired network and cloud-based resources to build a seamless enterprise connectivity foundation that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet wireless APs to work with your specific office layout, building structure, and anticipated workloads.

  • Voice Over IP Phones Help and Support Cisco VoIP Phones and Unified Messaging Computer Consultants

  • Aironet 3600 Access Point Engineer
    Aironet 802.11ax Wireless Network Engineer

    Progent's Cisco CCIE wireless network experts can provide online or on-premises integration and troubleshooting services to assist you to design, configure, upgrade, tune, manage and debug Aironet wireless AP environments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is simple to manage and expand. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most efficient selection, placement and setup of Aironet Wi-Fi access points to work with your unique workplace layout, construction, and expected network traffic.

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  • Windows Server 2000 Migration Consultant Open Now Windows 2000 Server Specialist
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  • Consulting Services Exchange 2003 to Exchange 2010 Upgrade
    Exchange 2003 to Exchange 2010 Upgrade Consultant

    Progent's Microsoft-certified engineers can deliver low-cost online and onsite support to carry out your upgrade to Exchange 2010, produce extensive documentation of your upgraded messaging system, educate your IT team and end users to get them up to speed quickly on Microsoft Exchange Server 2010, and provide continuing administrative services and engineering help. Progent can also assist you to migrate from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.

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