For small office network systems located anywhere in the state ofNew Jersey, Progent's Microsoft and Cisco authorized technical team members can provide remote phone support and troubleshooting to solve your network systems issues quickly and cost effectively. Progent has acquired enterprise-level expertise, sophisticated tools, and support knowledge bases to troubleshoot and fix IT problems while avoiding the high cost and delays normally associated with in-person technical service calls.

If yourNew Jerseybusiness is located outside of the larger metro areas such asNewark, Jersey City, Paterson,or Elizabeth, your local computer support options may be limited in skills, or not available during an emergency. This can result in a network that is unstable or causing wasted time due to technical problems persisting for too long. Progentís team of seasoned network consultants average more than 10 years of real-world industry experience, in the trenches of network support, performing a large variety of technical tasks for a varied range of clients. This means you obtain not only the technical know how needed for the task, but an expert with demonstrated methods for applying that expertise to deliver cost effective network solutions.

Design and Configuration Support for Meraki Indoor and Outdoor Wireless APs
Progent's Meraki Wi-Fi AP consultants offer online and on-premises support to help organizations of any size to plan, deploy, manage, expand or troubleshoot Wi-Fi networks that include Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and manage Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco technology such as Catalyst, Nexus and Meraki switches, ASR routers and firewalls to build a cohesive network infrastructure that provides the same access, responsiveness, security, manageability and uptime for wired and Wi-Fi users regardless of their location or computing device. (Refer to Cisco Meraki switches integration.)

MySQL Application Development and DBA Consulting
Progent's MySQL application programmers, database architects, and database administrators can provide cost-effective remote DBA or application development support and can help organizations of any size to integrate and manage MySQL in a dependable IT infrastructure that offers high levels of performance, scalability, and protection. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.

Some Examples of Online Consulting Services Offered by Progent for Cisco Routers
Some of the typical online Cisco router support services offered by Progent's certified Cisco experts are setting up domain name, DHCP, routing tables, NTP, and user accounts; configuring iBGP and HSRP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; fixing BGP peering arrangements, routing tables, line settings and BGP peering arrangements; updating router's IOS image; configuring and testing router failover; fixing VPN tunnel and routing issues; creating a network diagram and documenting configuration; plus security and business recovery strategy.

Easy Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for SharePoint 2019 Configuration and Development Services
SharePoint 2019 incorporates much of the modern experience drawn from SharePoint Online, serving as a crossover release that bridges the classic experience of SharePoint 2016 and the new SharePoint environment. Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical remote and on-premises expertise, software development, and technical support services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based components into a seamless information management system. To find out more, visit
SharePoint 2019 Server and SharePoint Online support.

Wireless Site Survey
Progentís Wireless Site Survey assists you to plan and implement a WiFi LAN customized for your environment, providing your business a wireless solution that has the reception, speed, load-handling capability, Quality of Service, security, and hand-off ability your company needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed onsite service. Progentís on-premises survey includes onsite walkthroughs, spectrum and security audits of your current wireless network, evaluation of your buildingís layout, testing for RF contention, RF propagation modeling, selection of optimum locations for client-specified Wireless Access Points (WAPs) such as Aironet access points, Meraki access points and Apple AirPort equipment, and a comprehensive report defining the new wireless network.

Progent is a Certified Microsoft Partner
Because Progent is a Certified Partner for Microsoft, each Progent consultant has access to the technical and educational resources required to deliver the best computer help available. Progent's network outsourcing, Help Desk, Office 365 integration support, and software programming services permit small and midsize business customers to take advantage of the wide array of skills found in the IT departments of big companies without the high expense and hassle of maintaining a self-sufficient in-house network support staff.

GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of IT security professionals. GIAC accreditations are recognized by companies and government organizations throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with all of the security disciplines covered within GIAC certification such as evaluating network security mechanisms, incident management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.

Planning and Migration Support services for SharePoint 2013
Progent has been providing SharePoint consulting services since the first product was released more than a decade ago, and Progent has the scope of technical know-how to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist your company to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; determine if an on-premises, Cloud-based or hybrid configuration is best suited for your organization; and select the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can help in individual jobs associated with your SharePoint 2013 migration.

Microsoft Data Protection Manager Support Services
System Center 2016 Data Protection Manager provides small and medium-size organizations near-continuous backup and simplified restore functions for Microsoft-based networks. Data Protection Manager 2016 delivers application-aware backup for key platforms such as SQL Server, Exchange and SharePoint, backs up Windows and Linux VMs, supports virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud backup and recovery. Progent's Microsoft-certified DPM 2016 consulting experts can help you to design, implement, administer, and troubleshoot an enterprise-wide backup/recovery system powered by Data Protection Manager 2016. Progent can assist you to upgrade from an older version of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite consulting expertise and can deliver as-needed guidance to resolve challenging issues or deliver end-to-end project management or co-management support to make sure you finish your SCDPM 2016 initiative on schedule and on budget.

Cisco Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a tightly integrated extension of Cisco Unified Communications Manager (CUCM), is a unified voicemail solution that accelerates teamwork by offering a variety of alternatives for accessing calls and messages within an environment that is simple to implement and administer. Unity Connection allows you to access and manage your voice messages from your Exchange inbox, browser, Cisco Jabber, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in certain Cisco Integrated Services routers, provides affordable voicemail, unified messaging, IVR, and automated-attendant functions for small to medium businesses and corporate satellite offices with as many as 500 users. Progent's Cisco-premier CCIE network consultants offer Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting services to ensure that your voice messaging deployment continues to deliver the highest possible competitive value.

Comprehensive Support Services for Systems at Colocation Sites
There are several hundred enterprise-level Internet Data Centers in the and larger metropolitan areas throughout the U.S., and Progent's colocation center expert consultants can improve your network's reliability and performance by helping you choose a remote data center facility that addresses the individual needs of your company including geographic location, space, communications, budget, and value-added features and services. Progentís colocation center support services are designed for companies with equipment located at co-location hosting facilities and requiring timely in-person help at the colocation facility as well as online support from Microsoft and Cisco Premier experts. Progent offers a variety of collocation center support services including system topology analysis, Windows and UNIX server installation and maintenance, tech support for server and communications infrastructure, design and deployment of zero-downtime systems, architecting and deploying layered security defenses, firewall integration and support, designing load balancing environments, and creating high-availability server clustering configurations.

Endpoint Device Security Defense Expertise for Teleworkers
Progent can help small and medium-size organizations to set up network security protection systems and deliver cleanup expertise required for at-home workers. For information about Progent's security protection solutions for a remote workforce, refer to network security defense solutions for teleworkers.

Apple macOS and OS X Consulting
Progent's experts can provide Mac users a variety of IT services such as online Apple macOS and OS X desktop support, help with Mac software, Office 365 Outlook for Mac and Exchange consulting, Apple macOS and OS X protection and network infrastructure consulting, co-existence between Mac and Windows environments, and one-on-one training. For IT networks based solely on Apple macOS and OS X or for systems incorporating a combination of Apple macOS and OS X, Linux, and Windows-based servers and desktops, Progent has the background and knowledge to handle the challenge of designing, installing, and supporting an IT solution that is reliable, protected, fast, and supportive of your company's goals.

Consulting and Troubleshooting Services for System Center 2016 Operations Manager
Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and maximum availability for key applications by offering unified, cross-platform tracking of IT infrastructure deployed across local datacenters and private and public clouds. Progent's consulting team can provide advanced online and onsite support to assist businesses of any size to design, implement, optimize, update and repair Operations Manager 2016 solutions. Progent's SCOM 2016 consultants can help your company to move to SCOM 2016 from earlier releases or from other monitoring products, or integrate multiple monitoring systems into a unified IT management solution. Progent can also help you expand your SCOM 2016 environment to include infrastructure based in public clouds by delivering Microsoft Azure integration consulting and Amazon AWS hybrid cloud expertise.

Talk to a Progent Network Consultant
To learn how to get in touch with a Progent network consultant for remote or on-premises expertise, phone 1-800-993-9400 or visit Remote Computer Support.



An index of content::

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