For business computer networks located within the state of New Jersey, Progent's Microsoft and Cisco certified engineers can deliver phone assistance and remote troubleshooting to repair your computer network problems fast and cost effectively. Progent has acquired enterprise-level expertise, sophisticated utilities, and support knowledge bases to diagnose and resolve computer network problems without the high cost and delays normally associated with onsite service dispatches.

If your New Jersey organization is situated beyond the larger metropolitan areas such as Newark, Jersey City, Paterson,or Elizabeth, your nearby network support options may be limited in technical expertise, or not available during an emergency. This results in a office network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progent’s staff of seasoned network consultants average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical tasks for a extensive range of customers. This means you get not just the technical expertise needed for the task, but a professional with proven methods for applying that expertise to deliver efficient network solutions.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software deployment across multiple sites, centralizes compliance settings management, keeps track of network assets, protects against company data leakage, provides network health reporting, allows secure self service, and delivers a single point of control for administering mixed-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can help your organization with any facet of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.

Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can provide a range of IT outsourcing and co-sourcing services to assist companies of any size to maintain, administer, and repair networks that include workstations, laptops, tablets, or Windows phones based on Windows 8.1. Progent's consultants can also provide Windows 10 migration support.

Google Android Phone Integration and Management
Progent's Android phone and tablet integration consulting services have extensive experience providing remote and onsite assistance for organizations of all sizes who need to integrate Android phones into their information networks so that users can communicate and collaborate from anywhere. Progent has the range of skills to solve technical issues that span numerous manufacturers and that represent a combination of older and up-to-date information technology. Progent offers budget-friendly online technical support to assist you with any facet of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to assist you to resolve especially challenging IT problems, or Progent can provide outsourced or co-sourced project management services to ensure that you finish major IT initiatives on time and within budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers expertise with all major operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or individual training sessions to help you manage and use Android phones and tablets to maximize their business value.

Eliminate Dependence on Freelance Consultants
By developing a relationship with a full-service IT support organization such as Progent as opposed to a freelance consultant, you are ensured timely availability of knowledgeable professionals whenever you require them. You do not have to be concerned that sickness, classes, vacations, or conflicting jobs with other clients will leave you with no support during a crisis.

ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) endpoint protection service utilizes next generation behavior-based machine learning tools to guard endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to address the complete threat lifecycle including protection, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Learn about the complete ProSight line of value-priced outsourced network management services for small and mid-size businesses.

Project Server Consulting
Progent's Microsoft Project Server experts can provide advanced online and on-premises support services for Project Server and for Microsoft products that work in conjunction with Project Server. Consulting support services offered by Progent include Microsoft Project Professional and Project Web App integration, SharePoint 2013 design and deployment, SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, MS Exchange 2016 planning and deployment, Exchange Server 2013 configuration, Exchange Server 2010 maintenance,Office Excel and Office 365 Excel application support, plus PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE engineers to assist your company to optimize your infrastructure to accommodate local, branch office, home-based, and mobile workers so they can utilize Project Server to collaborate safely and efficiently. Progent's certified network security consultants can assist you to adopt and enforce security policies that protect important business information without interfering with the efficient sharing of authorized information.

Affordable Computer Support Solutions
Many small companies utilize flawed metrics when searching for a computer consultant. Cost per hour is usually not a reliable measure for value. A consultant with inadequate experience can take many times longer to complete the identical job than a seasoned IT expert. As an example, charging a third less per hour, but taking three times as long for the same task is hardly a bargain. Still worse, a poorly designed or implemented IT infrastructure that is unstable and hard to manage or upgrade can cost a small business many times more than its setup price due to lost productivity. Progent's client testimonials from satisfied companies across the U.S. indicate the efficiency of Progent's support model and the expertise of Progent's staff of engineers.

Data Backup and Recovery Consulting Services
Progent's data backup experts offer support for a wide array of utilities and services that deliver solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and desktops plus laptops and smartphones. Progent supports all major backup products by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability solutions. Progent also offers help with Acronis Backup and Recovery, MozyPro, Retrospect for Macintosh, Apple Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, and Oracle Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and mid-sized businesses as a low cost and fully managed solution for secure backup and disaster recovery (BDR).

Collaborative Approach to Service and Problem Escalation
Information networks have become ever more complex. In addition, typical small business computer networks include software and hardware from many different manufactures. This makes computer integration and maintenance increasingly difficult. It is impossible for even the most experienced individual to have deep familiarity in all facets of computer technology, or extensive hands-on experience in the thousands of hardware and software brands, models, and updates that small companies incorporate in their information networks. Progent utilizes a team approach to computer support and depends on subject matter experts to bring high-level skills when needed to fix the most intractable technical issues efficiently, at the least expense to your company.

Cisco ASA and PIX Firewall and Firepower Services Support
The new Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network experts can help you to manage your existing PIX or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite support for ASA 5500-X firewalls with Firepower Services and can help you to plan, deploy, tune, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

Comprehensive Reporting of Services Delivered
Progent produces complete and detailed reports of all service activity to ensure clients don’t ever feel like a hostage to their support organization. Progent sends e-mail accounts of support activity immediately after finishing each service task, and also provides a hard copy along with monthly invoices. Comprehensive network support documentation makes it less disruptive for customers to transfer to a new service provider or take on increased support responsibilities in house. Good service documentation also give management the visibility needed to determine the value of support services and develop more realistic network budgets.

Get in Touch with a Progent Computer Consultant
To find out how you can contact a Progent network support expert for remote or onsite help in , call 1-800-993-9400 or visit Online Network Support.