If your company IT network is in New Jersey you can have fast remote technical support from a UNIX or CCIE-certified professional to resolve complex problems affecting your network. Progent retains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available by phone of any independent support firm in the United States. The cost is affordable, charges are by the minute, engagement is immediate, and support is world class.
In case your New Jersey company is based some distance from major urban areas like Newark, Jersey City, Paterson,or Elizabeth, access to UNIX or CCIE-certified engineers may be limited when you have an urgent situation. This could mean a drop in income for your business, angry clients, idle workers, and distracted executives. By utilizing Progent's remote support, you can get in touch with a Premier professional ready to provide help when you have to have it to get your network running.
Because Progent bills for remote support per minute, your business owes exclusively for services delivered. Progent asks for no startup fee. Many online service organizations have substantial minimum payments or bill for every fifteen minutes or more. Progent's fine granularity and straightforward billing mechanism save you from large bills for fast solutions.
If your New Jersey company needs remote assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's online support, call 866-776-4368, or visit Contact Progent.
Why is Progent's Online Technical Support Services Special?
Progent's seasoned staff of online consulting professionals offers a broad range of in-depth information technology skills. This allows Progent's remote service specialists to resolve the most challenging network trouble more quickly than is feasible with ordinary independent support organizations or with the in-house support resources commonly found in smaller businesses. Progent has refined the technology and skills to fix problems economically in a wide variety of computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE support experts have been awarded major certifications such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support engineers also have a number of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, CCVP, and Design Professional.
In order to assist companies who maintain networks powered by a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's online service team makes available the assistance of support specialists have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers online support from professionals who have been awarded recognized security credentials including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to repairing technical problems allows service escalation, if appropriate, to specialists with relevant competence to deal with particularly tough problems. This speeds up remediation of emergency network problems, prevents system downtime, and minimizes maintenance bills.
For businesses anywhere in New Jersey, Progent offers immediate remote communication with a UNIX, Linux, Solaris, Apple macOS or OS X consultant for urgent help to troubleshoot information system problems that are hurting business productivity and are outside the comfort zone of your ordinary IT support group. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Certified engineers can interface with your network by means of the latest remote support tools in order to provide fast and efficient evaluation and repair of serious network problems.
Troubleshooting Services Progent's Phone-based Consulting Specialists Can Offer Your New Jersey Company
Progent online professionals can provide expert help for a comprehensive array of UNIX, Apple Mac, Cisco, and Microsoft Windows technologies including:
Online Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online technical support team can assist New Jersey small businesses to maintain a broad assortment of computer products and technologies that include system architecture, email support, security consulting for networks and company operations, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware technologies for server economization and centralized administration, and moving from outdated applications to contemporary solutions powered by newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service experts can provide remote technical help for systems powered by major derivatives of the UNIX operating system including:
macOS and OS X,
IBM AIX Operating System,
SCO UNIX and
Silicon Graphics IRIX or common Linux products including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent is unmatched in the IT consulting industry for offering fast and economical access to Cisco CCIEs. CCIEs are elite networking consultants who qualify for this advanced credential by completing thorough testing administered by Cisco. The vast majority of CCIEs work for big corporations or national ISPs, and as a result their services are not conveniently available to smaller companies.
Progent is one of the few computer support firms that ensures that CCIEs are available to support small and mid-size companies. In addition, Progent can provide convenient communication with a CCIE via telephone so you can benefit from timely help for complex system problems that are hurting your business but are outside the scope of your local IT support resources. Progent's CCIE engineers can tie into your network by utilizing sophisticated remote troubleshooting technology to provide quick and affordable diagnosis and repair of critical network trouble. To find out more information on Progent's expertise in Cisco infrastructure, see Cisco Technology Engineering Support.
Microsoft Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-certified remote support engineers can provide computer troubleshooting and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the assistance of consulting engineers who can assist you with a broad range of technology expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
Microsoft Exchange 2016 migration, Exchange 2013 configuration,
Exchange 2010 management,
SharePoint Server application development,
Microsoft Skype for Business configuration support and Lync 2010 maintenance, Microsoft Forefront TMG management and ISA Server 2006 migration, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server planning,
SBS Server 2011 support, and
Windows Essentials migration and cloud integration.
Premier System Security Experts
Progent offers you access to certified CISM, CISSP and ISSAP security engineers who offer a range of security services that can enhance the immunity of your UNIX/Linux, Sun Solaris, or macOS and OS X network against assaults or help you to revive quickly from a breach. Security services offered by Progent include: extensive security evaluation using technologies such as GFI LANguard, EEYE Vulnerability Scanner, and products from Solar Winds and Nikto; efficient recuperation from virus and worm attacks; integrating firewalls; designing safe techniques for remote and mobile connectivity; securing your messaging system from viruses, spam and directory harvest attacks; and implementing round-the-clock proactive monitoring. To find out additional information about Progent's security support for small and medium-size companies, visit Progent's Professional Support for Network Security.
Business Applications Services: Training, Customization, Problem Solving
Progent's Mac technology experts can support the creative aspect of Macintosh computing by providing consulting services and education in graphics, audio, and video. Progent's support professionals can provide help in a variety of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group can supply professional consulting support and education in specific application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and training for Microsoft business applications such as CRM, Project, MS Word, and Microsoft Office Excel. To learn additional information on Progent's consulting, custom development, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.
Help Desk Service and Outsourcing Alternatives
Progent offers a selection of support programs for Call Center assistance : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services.
Progent is a Microsoft Partner and maintains a skilled roster of Cisco-authorized network infrastructure experts. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to provide your clients easy contact with a large support team with years of background in phone support and online troubleshooting for small and medium-size business information systems. Progent's concentration is on giving the Help Desk a respected reputation as a major contributor to business success, and Progent's target is to resolve rather than simply report problems. To learn more on Progent's Help Desk Call Center outsourcing, see Progent's Call Center Services.
Progent's Online Support Technologies
Contact a UNIX/Linux or Cisco Network Support Specialist Now
Progent's sophisticated service database system stores extensive records for all service provided to Progent's clients. Every authorized Progent staff engineer has the benefit of the history of services delivered to each client by any staff engineer. This archive of issues and resolutions is structured as an easily searchable internal knowledge base that allows Progent's remote support experts to share their knowledge company-wide to make sure that the effectiveness of Progent's technical support improves over time. Progent's partnerships with key vendors such as Cisco and Microsoft make available additional extensive support knowledge bases as well as to manufacturers' internal technical personnel that enable Progent's remote service specialists to arrive at the best solutions promptly.
To learn how to contact a UNIX/Linux consultant or a Certified CCIE for emergency remote professional expertise in New Jersey, call 1-800-993-9400 or go to Expert Remote Computer Support.