If your company network is in New Jersey you now have quick remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to help with emergency problems involving your network. Progent offers the services of one of the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts available by phone of any independent service organization in the country. The cost is affordable, billing is per minute, sign-up is fast, and support is unbeatable.
In case your New Jersey company is located outside of major metropolitan areas including Newark, Jersey City, Paterson,or Elizabeth, access to UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts could be limited when you have a network crash. This can cause a loss of revenue for your business, upset customers, unproductive workers, and defocused executives. By utilizing Progent, you can get in touch with a Premier engineer ready to offer help when you need it to get your information system on line.
Because Progent bills for remote service per minute, your business is invoiced just for technical help received. Progent requires no service activation surcharge. Many online consulting firms apply significant minimum fees or bill for every quarter hour or more. Progent's one-minute granularity and simple billing policy do away with big invoices for speedy repairs.
If your New Jersey company needs online support for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Technical Support Services Special?
Progent's seasoned staff of remote consulting engineers offers a wide range of in-depth computer skills. This allows Progent's remote technical support specialists to deal successfully with the most complex network trouble more quickly than is possible with ordinary independent service firms or with the internal support staff commonly found in smaller companies. Progent has developed the tools and experience to repair problems efficiently in a wide variety of computer environments that incorporate combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE engineers have qualified for professional credentials including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support experts also have a number of high-level Cisco credentials including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Associate.
To assist businesses who operate environments powered by a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's online service team makes available the assistance of consultants who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security expertise, Progent offers online support from professionals who have qualified for important security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing network problems streamlines trouble ticket escalation, if needed, to experts with sufficient competence to resolve particularly tough support calls. This speeds up remediation of emergency problems, avoids system downtime, and reduces maintenance invoices.
For organizations throughout New Jersey, Progent enables virtually instant remote contact with a UNIX/Linux, Sun Solaris, macOS or OS X engineer for emergency support to fix computer problems that are impacting business productivity and are beyond the comfort zone of your in-house computer service group. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Premier consultants can interface with your network by means of advanced remote support technologies in order to provide rapid and efficient analysis and remediation of serious computer problems.
Troubleshooting Services Progent's Phone-based Support Specialists Can Provide Your New Jersey Business
Progent's online professionals can offer expert help for a comprehensive set of UNIX, Apple OS X, Cisco, and Microsoft Windows solutions including:
Remote Support Services for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based computer service team can help New Jersey companies with a large set of IT products and technologies that include network architecture, email support, security expertise for networks and business operations, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware products for processor consolidation and streamlined administration, and migration from out-of-date systems to modern environments powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service experts can provide online troubleshooting for systems based on major variants of the UNIX platform such as:
Apple macOS and OS X,
IBM AIX Operating System,
Berkeley UNIX (BSD),
SGI/Irix or familiar Linux products including
Cisco Network Architecture and Security Solutions
Progent leads the network support industry for providing fast and economical access to Cisco CCIEs. CCIEs are elite networking consultants who are awarded this rare certification by passing thorough testing supervised by Cisco. In most cases Cisco CCIEs work for big enterprises or national Internet service providers (ISPs), and consequently their help is not readily available to smaller companies.
CCIE and CCNP Authorized consultants from Progent can assist your business to plan, implement, and service a converged business network that can simplify operations, reduce costs, and accelerate the path to productivity. By offering Cisco broadband routers expertise with Catalyst switches support and Aironet wireless products configuration help, Progent can greatly enhance the strategic value of your information network in New Jersey. To find out more about Progent's expertise in Cisco network appliances, see Cisco Network Engineering Expertise.
Microsoft Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-certified remote service engineers can provide computer repair and IT assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the assistance of support professionals who can help your company with a broad range of platform practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
MS Exchange 2019 integration,
MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
Exchange Server 2010 management,
SharePoint 2016 migration expertise,
SharePoint Server 2019 planning and deployment,
Microsoft Skype for Business planning and deployment consulting and Lync 2010 migration, Microsoft Forefront Threat Management Gateway administration and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified System Security Specialists
Progent offers you the services of accredited CISA, CISM, and ISSAP security engineers who offer a variety of system protection solutions to bolster the defenses of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or assist you to revive rapidly from a breach. Security solutions offered by Progent include: comprehensive security analysis using platforms such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Solar Winds and Netcat; fast recuperation from virus and worm assaults; integrating firewalls; designing secure architectures for off-site and mobile access; securing your messaging system from spam and DHA attacks; and offering 24x7 network monitoring. To find out additional information concerning Progent's security support for small and medium-size businesses, visit Progent's Engineering Services for Network Security.
Applications Support: Training, Programming, Troubleshooting
Progent's Apple Mac technology experts can support the creative facets of Mac computing by offering help services and education in imaging, sound, and motion video. Progent's support professionals offer expertise in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team offers in-depth consulting support and education in specific application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and education for popular Microsoft applications including Microsoft CRM, Office Project, Microsoft Word, and MS Office Excel. To read additional information on Progent's consulting, customization, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Call Center Support and Outsourcing Alternatives
Progent offers several programs for Help Desk Call Center services : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing.
Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-authorized network infrastructure specialists. Progent's Call Center team of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to give your customers fast access to a dependable technical support resource with years of background in telephone-based support and online repair service for small and medium-size business information systems. Progent's focus is on giving the Call Center a positive reputation as a major driver of company productivity, and Progent's charter is to fix rather than merely document problems. To learn additional information on Progent's Help Desk Call Center service and outsourcing, go to Progent's Help Desk Call Center Services.
Progent's Online Service Tools
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Specialist Now
Progent's sophisticated customer support reporting software includes comprehensive histories for all support delivered to Progent's customers. Each active Progent team engineer has the benefit of the specifics of support delivered to each client by any team engineer. This database of issues and resolutions is structured as an easily retrievable proprietary knowledge base that allows Progent's online support experts to communicate their experiences company-wide to ensure that the value of Progent's support grows over time. Progent's partnerships with key vendors including Cisco and Microsoft make available other vast technical support knowledge bases as well as to manufacturers' internal technical personnel that enable Progent's remote service specialists to find the optimal resolutions promptly.
To see how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for urgent remote consulting help in New Jersey, call 1-800-993-9400 or visit Urgent Remote Computer Help.