If your business computer network is in the state ofNew Jerseyyou can depend on fast online help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to help with critical issues affecting your computer network. Progent offers the services of one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals available remotely of any independent service organization in the country. Rates are competitive, billing is by the minute, sign-up is fast, and support is world class.
If yourNew Jerseyorganization is some distance from more populated metropolitan neighborhoods likeNewark, Jersey City, Paterson,or Elizabeth, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers is often limited when you have an emergency. This can cause lost revenue for your business, upset clients, idle employees, and defocused management. By utilizing Progent, you can get in touch with a Premier consultant who can deliver assistance whenever you have to have it to keep your network on line.
Since Progent charges for phone service by the minute, your company is invoiced exclusively for technical help received. Progent asks for no initialization fee. Some online consulting organizations have significant minimum fees or charge for each fifteen minutes or longer. Progent's small granularity and simple billing policy do away with unexpectedly large bills for speedy solutions.
If your New Jersey company needs remote help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Support Program Special?
Progent's seasoned team of online consulting engineers has a wide array of in-depth computer knowledge. This enables Progent's online service specialists to resolve the most complex technical problems more quickly than is feasible with ordinary third-party support organizations or with the internal support staff commonly found in smaller companies. Progent has developed the technology and experience to repair technical issues economically in a wide variety of computer environments that feature combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE support experts have qualified for professional certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support team members also hold a variety of high-level Cisco certifications which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional, and Design Associate.
To help companies who maintain environments incorporating a mix of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's online service team makes available the services of support specialists have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security expertise, Progent offers online contact with engineers who have earned the industry's top security credentials such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical problems streamlines trouble ticket escalation, if needed, to experts with relevant background to deal with unusually intractable jobs. This accelerates remediation of emergency network problems, prevents network disruption, and minimizes technical support invoices.
For organizations in the state of New Jersey, Progent allows immediate remote communication with a UNIX, Linux, Solaris, Apple macOS or OS X consultant for emergency assistance to fix computer issues that are affecting business productivity but are outside the skill set of your ordinary computer service resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Premier consultants can interface with your network using advanced remote troubleshooting utilities that allow them to provide fast and affordable evaluation and remediation of critical IT problems.
Services Progent's Remote Consulting Specialists Can Provide Your New Jersey Company
Progent's network engineers are qualified to deliver expert support for an extensive array of UNIX/Linux, Apple, Cisco, and Microsoft Windows solutions such as:
Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online network service staff can help New Jersey companies with an extensive array of computer products and technologies including system infrastructure, email support, security consulting for networks and company operations, Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server products for server consolidation and centralized management, and transitioning from dated applications to contemporary environments based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts offer remote troubleshooting for systems based on major derivatives of UNIX including:
macOS and OS X,
IBM AIX OS,
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms including
Cisco Network Architecture and Security Products
Progent leads the network support arena for offering immediate and affordable access to Cisco CCIEs. Cisco-certified CCIEs are elite network professionals who are awarded this advanced certification only after thorough testing supervised by Cisco. Most Cisco CCIEs are hired by big corporations or nationwide ISPs, and consequently their skills are not easily available to small and medium-size businesses.
Cisco Authorized engineers from Progent can help you to architect, setup, and manage a converged business network that can streamline business processes, cut costs, and speed the path to positive ROI. By combining Cisco integrated services routers experience with Cisco Catalyst switches consulting services and Cisco wireless technology integration assistance, Progent can greatly increase the business value of your integrated network in New Jersey. To learn more information about Progent's services for Cisco infrastructure, visit Cisco Network Professional Expertise.
Microsoft Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-premier remote service engineers can provide network troubleshooting and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the assistance of consulting engineers who can help you with a wide variety of platform expertise such as
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange 2019 Server planning and configuration,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration,
SharePoint Server 2019 planning and configuration,
SharePoint 2016 migration and hybrid deployment support,
Microsoft Teams planning and integration,
Microsoft Skype for Business integration support and Lync Server 2010 migration, Forefront TMG administration and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Premier System Security Specialists
Progent provides you the services of certified CISM, CISSP and ISSAP security engineers who can deliver a range of security services to improve the protection of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against attacks or help you to recuperate fast from a breach. Security services available from Progent include: in depth security audits utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Metasploit and Netcat; rapid recovery from malicious assaults; setting up firewalls; planning safe architectures for off-site and mobile access; protecting your email system from viruses, spam and DHA attacks; and setting up 24x7 automated monitoring. To find out more information about Progent's security expertise for small and midsize companies, go to Progent's Consulting Expertise for Network Security.
Business Applications Services: Webinar Training, Custom Programming, Problem Solving
Progent's Apple Mac technology consultants can support the creative aspect of Macintosh computing by providing help services and training in imaging, audio, and video. Progent's consultants can provide help in a range of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group can supply professional consulting support and education in special application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for familiar Microsoft business applications including Microsoft CRM, Project, Microsoft Word, and Excel. To learn additional information concerning Progent's expertise, customization, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.
Help Desk Call Center Support and Outsourcing Alternatives
Progent provides three support programs for Help Desk assistance : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Operations Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who require the timely accessibility of a professional Help Desk Call Center but who have limited budgets and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Help Desk resources. Progent can operate as a primary Help Desk Call Center for your business, represent an escalation alternative for tough technical problems, or be available in those instances when your other service providers are swamped. Progent's Help Desk Consulting Services can assist you in building an efficient new Help Desk Call Center or enhancing your current one, selecting or programming Call Center application software to address the special requirements of your company, or adding temporary personnel to work online in conjunction with your in-house Call Center resources to handle high-demand scenarios such as system upgrades.
Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-certified network infrastructure experts. Progent's Call Center team of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are available to provide your clients convenient communication with a reliable technical support team with years of background delivering phone support and online repair service for small and medium-size business networks. Progent's concentration is on giving the Help Desk a positive reputation as a key driver of business productivity, and Progent's goal is to fix and not simply report problems. To read additional information on Progent's Help Desk support, visit Progent's Help Desk Call Center Support.
Progent's Remote Technical Support Tools
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Immediately
Progent's advanced customer support reporting system stores comprehensive histories of all service delivered to Progent's clients. Every active Progent staff consultant has access to the specifics of support rendered to each customer by any team member. This archive of trouble tickets and resolutions is structured as a readily searchable proprietary database that permits Progent's remote technical professionals to share their knowledge company-wide to make sure that the effectiveness of Progent's support services improves over time. Progent's partnerships with key vendors including Cisco and Microsoft permit access to additional extensive technical support knowledge bases as well as to vendors' internal technical personnel that allow Progent's online service experts to find the optimal solutions quickly.
To learn how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco CCIE for emergency online consulting assistance in New Jersey, call 1-800-993-9400 or visit Expert Online Network Support.