If your company network is in New Jersey you now have quick phone-based technical support from a UNIX or CCIE-certified professional to help with complex issues that threaten your IT network. Progent retains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts accessible remotely of any nationwide service firm in the U.S. Rates are affordable, billing is by the minute, engagement is immediate, and support is unbeatable.
In case your New Jersey network is located some distance from larger metropolitan neighborhoods including Newark, Jersey City, Paterson,or Elizabeth, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts could be problematic when there's a crisis. This can result in lost productivity for your business, upset clients, idle workers, and distracted executives. By utilizing Progent's online services, you can get in touch with a Certified professional ready to offer help whenever you have to have it to get your network operating.
Because Progent bills for telephone-based support on a per-minute basis, your business is invoiced only for support received. Progent asks for no initialization fee. Some online consulting organizations apply significant minimum payments or bill for every quarter hour or more. Progent's one-minute granularity and straightforward billing policy save you from large bills for fast fixes.
If your New Jersey business requires technical support for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote help, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Support Program Special?
Progent's seasoned staff of online support engineers has a wide range of in-depth information technology knowledge. This allows Progent's remote service experts to deal successfully with the most challenging network trouble more quickly than is possible with typical third-party service organizations or with the internal IT staff usually available to small or mid-size companies. Progent has refined the technology and experience to fix technical issues efficiently in a wide variety of network configurations that feature combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE consultants have qualified for advanced certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support experts also hold a number of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional (CCVP), CCDA and CCDP.
In order to help companies who run environments powered by a combination of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's online service team can provide the help of consultants with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security consulting, Progent provides remote support from professionals who have qualified for recognized security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise coupled with Progent's cooperative approach to repairing technical problems streamlines service escalation, if appropriate, to experts with relevant competence to deal with unusually intractable support calls. This speeds up remediation of emergency problems, prevents network downtime, and reduces technical support invoices.
For organizations throughout New Jersey, Progent offers immediate online access to a UNIX/Linux, Solaris, macOS or OS X engineer for critical assistance to repair computer issues that are impacting your business but are beyond the skill set of your in-house IT support organization. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier support professionals can interface with your network with advanced remote troubleshooting technologies that allow them to deliver quick and efficient diagnosis and repair of serious IT issues.
Troubleshooting Services Progent's Remote Consulting Experts Can Offer Your New Jersey Business
Progent's service specialists can deliver advanced help for a comprehensive array of UNIX, Apple OS X, Cisco, and Windows products and technologies such as:
Remote Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote network support team can help New Jersey small businesses with a comprehensive assortment of computer products and technologies that include system infrastructure, email support, security expertise for computer systems and company operations, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server products for processor economization and streamlined management, and moving from dated systems to current environments powered by newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support professionals can provide online technical help for computers based on major derivatives of the UNIX platform including:
Apple macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX (SGI/IRIX) or common Linux packages such as
Cisco Network Architecture and Security Products
Progent leads the network support arena for offering immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after networking engineers who qualify for this rare credential by completing strenuous testing given by Cisco. Most Cisco CCIEs work for large enterprises or national ISPs, and as a result their skills are not readily accessible to smaller companies.
Progent is among the only IT technology consulting providers that makes sure that CCIEs are accessible to help small and medium sized companies. In addition, Progent facilitates fast contact with a CCIE via telephone so that you can get immediate support for critical system issues that are disrupting your productivity but are beyond the scope of your ordinary IT maintenance personnel. Progent's CCIE engineers can tie into your system via sophisticated remote support tools to provide rapid and cost-effective analysis and resolution of serious network trouble. For more information about Progent's expertise in Cisco network appliances, visit Cisco Technology Engineering Services.
Microsoft Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-premier remote support experts can deliver computer system repair and IT assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the assistance of consulting engineers who can assist you with a wide variety of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration,
Exchange 2010 maintenance,
SharePoint 2016 migration expertise,
SharePoint 2013 development,
Skype for Business Server planning and deployment consulting and Lync 2010 maintenance, Forefront Threat Management Gateway management and ISA Server 2006 maintenance, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager network monitoring,
Project Server training,
Small Business Server support, and
Windows Essentials migration and cloud integration.
Certified Security Consultants
Progent provides you contact with expert CISM, CISA and CISSP security engineers who can deliver a range of system protection solutions to bolster the protection of your UNIX, Linux, Solaris, or macOS and OS X network against internal or external threats or help you to recuperate promptly from a breach. Security services available from Progent include: in depth security audits utilizing tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds and Netcat; fast recovery from virus and worm assaults; integrating firewalls; planning secure architectures for remote and mobile access; securing your email infrastructure from viruses, spam and DHA attacks; and setting up 24x7 proactive monitoring. To read more about Progent's security support for small and medium-size companies, refer to Progent's Consulting Services for Network Security.
Applications Support: Online Classes, Customization, Problem Solving
Progent's Mac technology consultants can promote the creative facets of Macintosh computing by offering help services and education in imaging, audio, and motion video. Progent's support professionals offer help in a variety of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team can supply in-depth consulting expertise and education in special application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and education for popular Microsoft business applications including Microsoft CRM, MS Office Project, Word, and Excel. To find out more on Progent's expertise, programming, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Help Desk Outsourcing Alternatives
Progent provides several programs for Call Center assistance : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for businesses who require the timely accessibility of an effective Call Center but who have limited budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless extension of your current Help Desk resources. Progent can act as a main Help Desk for your organization, serve as an escalation resource for tough network problems, or be available in overflow instances when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can aid you in establishing an effective new Help Desk or improving your existing one, selecting or programming Help Desk Call Center application software to address the special needs of your business, or adding temporary personnel to operate online with your internal Help Desk Call Center resources during high-demand scenarios such as software migrations. For more on Progent's Help Desk Call Center service and outsourcing, refer to Progent's Help Desk Services.
Progent's Online Service Technologies
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Now
Progent's sophisticated service database system stores comprehensive documentation of all service delivered to Progent's customers. Each active Progent team consultant has access to the history of support delivered to every client by any staff engineer. This database of problems and fixes is organized as a readily searchable internal database that permits Progent's online support engineers to share their knowledge with the whole team to make sure that the quality of Progent's support grows over time. Progent's certifications with key vendors such as Cisco and Microsoft permit access to other vast technical support databases and to vendors' internal support personnel that enable Progent's remote service specialists to arrive at the best resolutions quickly.
To find out how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco CCIE for emergency phone-based professional expertise in New Jersey, phone 1-800-993-9400 or go to Expert Remote Network Help.