If your business information network is in the state ofNew Jerseyyou can have quick online access to a UNIX or CCIE-certified engineer to help with critical problems involving your IT network. Progent maintains one of the most extensive groups of UNIX and CCIE-certified consultants available remotely of any nationwide support firm in the United States. Rates are competitive, billing is by the minute, engagement is immediate, and service is world class.
In case yourNew Jerseynetwork is based far from major urban neighborhoods includingNewark, Jersey City, Paterson,or Elizabeth, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts could be limited during a network crash. This could mean a loss of productivity for your business, angry customers, idle employees, and distracted management. By calling Progent's remote support, you can get in touch with a Certified engineer who can deliver help when you need it to get your computer network on line.
Since Progent charges for telephone-based help on a per-minute basis, your business pays just for support received. Progent requires no service activation charge. Many remote service organizations demand significant minimum time requirements or bill for each quarter hour or longer. Progent's by-the-minute granularity and straightforward billing mechanism avoid large tabs for speedy solutions.
If your New Jersey company requires online help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or go to Contact Progent.
Why is Progent's Online Support Program Special?
Progent's seasoned staff of online support professionals possesses a broad array of world-class computer knowledge. This enables Progent's online technical support experts to deal successfully with the most challenging technical problems faster than is feasible with typical third-party service firms or with the internal IT resources commonly available to smaller companies. Progent has developed the technology and experience to repair problems efficiently in a wide variety of network environments that incorporate mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have been awarded major certifications such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support engineers also have a variety of key Cisco credentials which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), CCVP, and Design Associate.
To assist businesses that run networks incorporating a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online support group makes available the assistance of consultants who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security consulting, Progent offers remote contact with professionals who hold the industry's top security credentials including Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's cooperative approach to repairing technical difficulties allows trouble ticket escalation, when called for, to specialists with sufficient competence to deal with particularly tough problems. This accelerates resolutions of emergency network problems, prevents system disruption, and reduces technical support invoices.
For businesses anywhere in New Jersey, Progent enables fast online access to a UNIX/Linux, Solaris, macOS or OS X consultant for critical assistance to repair network issues that are threatening your business and are not within the comfort zone of your on-hand network maintenance group. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-Certified engineers can connect to your network by means of state-of-the-art remote troubleshooting tools that allow them to perform fast and economical diagnosis and resolution of serious computer problems.
Troubleshooting Services Progent's Remote Support Specialists Can Offer Your New Jersey Company
Progent network engineers can offer advanced help for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows solutions such as:
Online Expertise for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based network service staff can assist New Jersey companies with a comprehensive set of computer products and technologies including system infrastructure, messaging solutions, security consulting for networks and business operations, Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X systems, virtual server technologies for server consolidation and streamlined management, and transitioning from outdated applications to contemporary environments based on newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals can provide remote troubleshooting for systems powered by major derivatives of the UNIX operating system such as:
macOS and OS X,
IBM AIX Operating System,
Berkeley UNIX (BSD),
SGI/Irix or common Linux products such as
Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting industry for providing fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are elite networking engineers who qualify for this prestigious credential by passing thorough examinations administered by Cisco. Usually Cisco CCIEs are employed by large enterprises or national Internet service providers, and as a result their skills are not conveniently available to the general public.
Progent is among the only computer service providers that makes sure that CCIEs stay available to support small and medium sized businesses. In addition, Progent can provide quick contact with a Cisco CCIE via phone so that you can receive immediate support for critical network issues that are hurting your productivity but are beyond the comfort zone of your usual system maintenance providers. Progent's CCIE engineers can tie into your network using sophisticated on-line support technology in order to perform fast and cost-effective diagnosis and repair of serious network anomalies. To learn additional information concerning Progent's expertise in Cisco infrastructure, see Cisco Technology Engineering Support.
Microsoft Partner for Remote Consulting for Windows
Progent's Microsoft-certified online support engineers can provide computer system problem solving and IT assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support engineers who can assist your company with a broad range of technology expertise such as
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange 2019 planning and configuration,
MS Exchange 2016 migration, Exchange Server 2013 consulting,
SharePoint 2019 design and integration,
SharePoint 2016 migration and hybrid integration consulting services,
Microsoft Teams expertise,
Skype for Business planning and deployment support and Microsoft Lync maintenance, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
SBS Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified System Security Engineers
Progent offers you contact with qualified CISA, CISM, and ISSAP security professionals who offer a range of system protection services that can improve the immunity of your UNIX/Linux, Sun Solaris, or macOS and OS X network against attacks or assist your business to recover quickly from an assault. Security services available from Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Hydra; rapid recovery from malicious assaults; setting up firewalls; planning secure techniques for remote and mobile access; securing your email infrastructure from viruses, spam and DHA attacks; and setting up 24x7 proactive monitoring. For more concerning Progent's security services for small and midsize businesses, go to Progent's Engineering Support for Network Security.
Business Applications Services: Online Classes, Customization, Troubleshooting
Progent's Apple Mac technology experts can promote the creative facets of Macintosh computing by offering help services and education in graphics, audio, and motion video. Progent's consultants offer expertise in a range of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team can supply in-depth consulting expertise and training in special application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for popular Microsoft business applications such as CRM, MS Project, Word, and MS Office Excel. To learn more information on Progent's consulting, custom development, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.
Help Desk Service and Outsourcing Options
Progent offers a selection of programs for Help Desk Call Center services : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Operations Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed mainly for companies who require the immediate accessibility of an effective Call Center but who have limited funds and IT management resources. Progentís Virtual Help Desk is a seamless extension of your existing Help Desk staff. Progent can operate as a main Help Desk Call Center for your organization, serve as an escalation alternative for tough technical problems, or be available in overflow instances when your other service providers are swamped. Progent's Call Center Consulting Services can assist you in building an effective new Help Desk or improving your existing one, selecting or customizing Call Center software products to address the particular needs of your company, or providing temporary staff to work online with your internal Call Center group during high-demand scenarios like system upgrades.
Progent is a Microsoft Partner and has a skilled team of Cisco-certified network experts. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to provide your clients fast contact with a dependable support team with extensive experience delivering telephone-based support and remote access repair service for small and medium-size business networks. Progent's focus is on giving the Help Desk a respected reputation as a key driver of business success, and Progent's target is to fix and not simply record problems. To find out more on Progent's Call Center support and outsourcing services, visit Progent's Call Center Services.
Progent's Online Service Technologies
Progent has deployed an arsenal of optimized technologies, evolved during years of field experience, focused on promoting the most advanced standard of efficiency for delivering online engineering support and repair for small and midsize business IT networks. Progent provides secure Virtual Private Network support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN offsite access permits the engineers of Progent's online support team to interface to your system without compromising corporate security.
Progent's powerful service database system keeps thorough documentation of all support provided to Progent's customers. Every active Progent team consultant has access to the details of support rendered to each client by any team engineer. This history of trouble tickets and resolutions is structured as a readily retrievable proprietary knowledge base that allows Progent's online support engineers to communicate their experiences company-wide to ensure that the effectiveness of Progent's support grows over time. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to other extensive technical support databases as well as to vendors' in-house support personnel that allow Progent's online consulting specialists to come up with the best solutions quickly.
Contact a UNIX/Linux or Cisco Technical Support Specialist Immediately
To find out how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for emergency online engineering help in New Jersey, phone 1-800-993-9400 or go to Urgent Online Computer Help.