If your company IT network is in the state of New Jersey you can now get fast remote help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to help with emergency issues involving your network. Progent retains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available online of any nationwide support firm in the country. Rates are competitive, charges are by the minute, sign-up is immediate, and support is world class.
In case your New Jersey company is based some distance from larger urban areas such as Newark, Jersey City, Paterson,or Elizabeth, the availability of UNIX or CCIE-certified experts could be limited when there's a network crash. This can result in lost revenue for your business, upset clients, idle employees, and defocused executives. By contacting Progent's online services, you can get in touch with a Premier consultant ready to deliver assistance when you require it to get your system on line.
Because Progent charges for phone support per minute, your company pays just for services provided. Progent asks for no initialization fee. Some remote service organizations have significant minimum fees or bill for every fifteen minutes or longer. Progent's one-minute granularity and straightforward billing mechanism do away with big bills for quick solutions.
If your New Jersey business requires remote assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Online Support Program Unique?
Progent's seasoned team of online consulting engineers offers a wide array of world-class computer knowledge. This enables Progent's remote service experts to resolve the most complex technical problems faster than is feasible with typical independent service firms or with the internal IT staff usually available to smaller companies. Progent has developed the tools and skills to fix technical issues efficiently in many different network environments that feature mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE engineers have been awarded major credentials such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also have a number of key Cisco credentials which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional (CCVP), CCDA and CCDP.
To help businesses that maintain environments featuring a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote support group offers the services of support specialists have earned important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide high-level security expertise, Progent offers remote support from professionals who have qualified for a variety of security credentials including Certified Information Security Manager consultants, CISSP experts, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge combined with Progent's cooperative approach to fixing network problems streamlines service escalation, if needed, to experts with relevant competence to deal with unusually intractable support calls. This speeds up resolutions of emergency problems, prevents system downtime, and minimizes maintenance bills.
For organizations throughout New Jersey, Progent allows virtually instant remote communication with a UNIX/Linux, Solaris, Apple macOS or OS X specialist for emergency assistance to troubleshoot information system problems that are affecting your business but are beyond the comfort zone of your in-house network maintenance organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified consultants can interface with your network using the latest remote support tools in order to provide fast and economical analysis and resolution of critical IT issues.
Services Progent's Phone-based Consulting Specialists Can Provide Your New Jersey Company
Progent's online professionals are qualified to provide expert assistance for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows solutions such as:
Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based computer service staff can help New Jersey companies with a broad array of computer products and technologies including system infrastructure, email solutions, security expertise for networks and business processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X systems, virtual server options for server consolidation and streamlined management, and migration from legacy systems to current solutions powered by newer versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's service professionals offer online technical help for computers powered by major versions of the UNIX platform such as:
macOS and OS X,
SCO UNIX and
Silicon Graphics IRIX or familiar Linux products including
Cisco Network Architecture and Security Solutions
Progent leads the computer support arena for providing immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are elite network engineers who earn this prestigious credential by completing thorough testing administered by Cisco. The vast majority of CCIEs are hired by big corporations or nationwide Internet service providers (ISPs), and so their services are not conveniently accessible to small and midsize businesses.
Progent is one of the rare computer consulting firms that ensures that Cisco CCIEs are available to help small and medium sized businesses. In addition, Progent can provide convenient contact with a CCIE via phone so your company can benefit from immediate support for urgent system problems that are disrupting your business but are outside the scope of your usual IT maintenance providers. Progent's CCIE engineers can connect to your environment by utilizing state-of-the-art remote troubleshooting technology to perform fast and affordable diagnosis and repair of critical system trouble. To find out more about Progent's support for Cisco network appliances, visit Cisco Technology Engineering Expertise.
Microsoft Certified Partner for Remote Technical Support for Windows
Progent's Microsoft-certified remote service professionals can provide computer repair and IT help for all Microsoft server products. Progent is a Microsoft Partner and can offer your business the assistance of support professionals who can help your company with a wide variety of technology practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange Server 2019 planning and configuration,
Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 configuration,
Exchange Server 2010 management,
SharePoint 2016 migration expertise,
SharePoint 2019 planning and configuration,
Microsoft Skype for Business Server planning and deployment consulting and Lync Server maintenance, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server migration, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server planning,
Small Business Server support, and
Windows Essentials migration and cloud integration.
Premier Network Security Professionals
Progent offers you access to qualified CISM and ISSAP security consultants who can deliver a range of system protection services that can enhance the protection of your UNIX, Linux, Solaris, or Apple macOS and OS X network against assaults or help you to revive quickly from an attack. Security solutions offered by Progent include: in depth security evaluation utilizing technologies such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds and Hydra; quick recuperation from virus and worm assaults; setting up firewalls; designing secure architectures for off-site and mobile access; securing your messaging system against spam and DHA attacks; and implementing 24x7 automated monitoring. To learn more information about Progent's security expertise for small and medium-size businesses, see Progent's Consulting Support for Network Security.
Applications Services: Webinar Training, Custom Development, Troubleshooting
Progent's Mac technology consultants can support the creative facets of Mac computing by providing help services and education in imaging, sound, and motion video. Progent's consultants can provide help in a range of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team offers in-depth engineering support and education in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and education for popular Microsoft business applications including Microsoft CRM, MS Project, Word, and MS Excel. For more concerning Progent's consulting, programming, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.
Call Center Support and Outsourcing Options
Progent provides a selection of support programs for Call Center services including UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed mainly for businesses who require the timely availability of an effective Help Desk Call Center but who have relatively small budgets and internal support bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Call Center resources. Progent can act as a main Call Center for your organization, serve as an escalation alternative for tough network issues, or be available in those situations when your other service providers are swamped. Progent's Call Center Consulting Services can aid you in building an efficient new Help Desk or improving your existing one, evaluating or customizing Call Center software products to meet the special requirements of your company, or providing temporary personnel to operate online in conjunction with your internal Help Desk resources to handle demanding events like software migrations. To find out additional information concerning Progent's Help Desk service and outsourcing, go to Progent's Call Center Services.
Progent's Online Technical Support Technologies
Progent has developed a set of customized tools, evolved during many years of use, dedicated to allowing the most advanced standard of service for providing remote engineering support and repair for small and midsize business information systems. Progent provides safe VPN support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN online access enables the consultants of Progent's Technical Response Center to interface to your system remotely without compromising corporate security.
Progent's sophisticated customer support reporting application keeps comprehensive histories of all support provided to Progent's customers. Each authorized Progent staff engineer has the benefit of the details of support delivered to every customer by any staff member. This archive of issues and fixes is organized as an easily retrievable proprietary knowledge base that allows Progent's online support professionals to communicate their knowledge with the whole team to ensure that the quality of Progent's technical support improves daily. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to other extensive support knowledge bases as well as to manufacturers' internal engineering staff that allow Progent's online consulting specialists to come up with the best resolutions quickly.
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Now
To learn how to ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for emergency remote consulting expertise in New Jersey, phone 1-800-993-9400 or go to Urgent Online Network Support.