If your company computer network is inNew Jerseyyou now have fast online technical support from a UNIX or Cisco CCIE expert to help with urgent problems affecting your IT network. Progent maintains among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals available remotely of any nationwide support organization in the United States. The cost is affordable, billing is per minute, engagement is fast, and service is unbeatable.
If yourNew Jerseysmall business is far from major urban areas likeNewark, Jersey City, Paterson,or Elizabeth, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be problematic when there's an emergency. This can result in a loss of productivity for your business, angry customers, idle employees, and distracted management. By calling Progent's online services, you can get in touch with a Certified engineer ready to offer help whenever you require it to get your network operating.
Because Progent bills for remote service per minute, your business owes just for support received. Progent requires no startup charge. Many remote service firms demand substantial minimum payments or bill for every quarter hour or more. Progent's by-the-minute granularity and straightforward billing model eliminate big invoices for fast fixes.
If your New Jersey company needs online help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Support Program Unique?
Progent's experienced team of remote consulting professionals possesses a broad range of world-class information technology skills. This enables Progent's online service experts to resolve the most complex network trouble more quickly than is possible with typical independent service firms or with the internal IT staff usually found in small or mid-size businesses. Progent has developed the tools and skills to repair problems economically in many different network environments that feature combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE consultants have been awarded advanced certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support team members also have a variety of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional, and Design Professional.
To help companies who maintain environments featuring a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's remote service team can provide the help of engineers with important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security consulting, Progent offers phone-based support from professionals with important security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to fixing technical problems allows trouble ticket escalation, if needed, to experts with relevant competence to deal with unusually tough jobs. This speeds up resolutions of serious network problems, prevents system downtime, and reduces technical support invoices.
For companies in the state of New Jersey, Progent enables fast online contact with a UNIX, Linux, Sun Solaris, macOS or OS X specialist for critical help to repair network issues that are damaging productivity and are outside the scope of your in-house computer service organization. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-Certified support professionals can interface with your system using the latest remote troubleshooting technologies that allow them to provide quick and economical evaluation and repair of critical computer issues.
Troubleshooting Services Progent's Phone-based Support Specialists Can Provide Your New Jersey Business
Progent service specialists can provide advanced help for a comprehensive set of UNIX, Apple Mac, Cisco, and Windows solutions including:
Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online technical support team can help New Jersey small businesses with a comprehensive array of IT products and technologies that include system infrastructure, email solutions, security expertise for networks and business operations, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server products for server consolidation and streamlined administration, and transitioning from out-of-date systems to contemporary environments based on newer versions of UNIX, Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's support professionals can provide online troubleshooting for systems based on popular variants of UNIX such as:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux platforms including
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent is unmatched in the network support arena for offering immediate and affordable access to Cisco CCIEs. CCIEs are high-level networking professionals who qualify for this prestigious credential by completing thorough testing given by Cisco. The vast majority of CCIEs work for big corporations or national Internet service providers (ISPs), and as a result their help is not readily accessible to small and midsize businesses.
Progent is among the rare IT technology consulting organizations that makes sure that CCIEs stay accessible to support small and mid-size businesses. Also, Progent offers convenient access to a CCIE by phone so your company can get timely support for critical system issues that are impacting your productivity but are not within the scope of your local system maintenance group. Progent's CCIE consultants can access your network via sophisticated on-line troubleshooting tools to execute rapid and affordable diagnosis and resolution of urgent system problems. To learn additional information concerning Progent's support for Cisco infrastructure, visit Cisco Network Consulting Services.
Microsoft Certified Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-expert remote support experts can provide network troubleshooting and IT assistance for all Microsoft server products. Progent is a Microsoft Partner and can offer your company the expertise of support engineers who can assist you with a wide range of platform practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange Server 2019 integration,
MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration,
SharePoint 2019 design and integration,
SharePoint Server 2016 migration and hybrid integration consulting,
Microsoft Teams migration expertise,
Skype for Business Server configuration support and Lync maintenance, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online planning,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Network Security Consultants
Progent offers you contact with qualified CISA, CISM, and ISSAP security engineers who can deliver a variety of security services to enhance the defenses of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against assaults or help you to revive promptly from an attack. Security services available from Progent include: comprehensive security analysis using technologies such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Nikto; efficient recovery from malicious attacks; setting up firewalls; establishing secure techniques for off-site and mobile connectivity; securing your messaging system against spam and directory harvest attacks; and implementing continual automated monitoring. For additional information about Progent's security services for small and medium-size businesses, refer to Progent's Engineering Services for Network Security.
Business Applications Support: Webinar Training, Custom Programming, Troubleshooting
Progent's Mac technology experts can promote the creative aspect of Mac computing by offering consulting services and education in imaging, sound, and motion video. Progent's consultants offer help in a range of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team can supply professional engineering expertise and education in specific application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and training for popular Microsoft business applications such as Microsoft CRM, Office Project, Microsoft Word, and Microsoft Excel. To read additional information about Progent's consulting, programming, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Call Center Support Alternatives
Progent offers several programs for Help Desk services that include UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-authorized networking specialists. Progent's Help Desk team of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are available to provide your customers convenient contact with a reliable support team with extensive background delivering telephone-based support and remote access repair service for small and medium-size business information systems. Progent's focus is on giving the Help Desk a positive image as a key driver of company success, and Progent's charter is to resolve and not simply record problems. For more on Progent's Call Center support, go to Progent's Call Center Support.
Progent's Remote Support Tools
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Immediately
Progent's advanced service reporting system includes comprehensive documentation of all support provided to Progent's customers. Every authorized Progent staff engineer has the benefit of the details of support delivered to every client by any staff member. This archive of trouble tickets and solutions is structured as a conveniently retrievable internal database that permits Progent's remote support engineers to share their experiences company-wide to ensure that the value of Progent's support services improves daily. Progent's certifications with key vendors including Cisco and Microsoft make available other extensive technical support databases and to vendors' internal support personnel that enable Progent's online service experts to find the best resolutions quickly.
To learn how to contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for emergency remote consulting assistance in New Jersey, call 1-800-993-9400 or go to Urgent Online Computer Support.