For business networks located within the state ofNew Jersey, Progent's Microsoft qualified consultants can deliver online help and remote troubleshooting to fix your network issues quickly and affordably. Progent has acquired top-notch skills, sophisticated utilities, and support knowledge bases to troubleshoot and resolve network problems without the cost and time delays normally associated with in-person technical service visits.

If yourNew Jerseycompany is located outside of the larger metro areas such asNewark, Jersey City, Paterson,or Elizabeth, your local network systems support options may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís team of seasoned network engineers average more than ten years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical projects for a varied range of customers. This means you obtain not just the technical skills needed for the task, but a professional with field proven methods for applying that expertise to provide excellent network solutions.

Immediate Assistance for Urgent Problems
With Progentís urgent remote network troubleshooting services, you can receive immediate support for problems that are causing lost productivity. Online support eliminates the long delay and higher cost required for on-site computer support. For ordinary administration work, Progentís remote support engineers can finish most jobs within minutes of receiving a request, rather than forcing your company to wait for hours for on-premises help to show up.

Network Consulting Services for Small Governments and School Districts
Progent has extensive experience delivering a broad range of remote IT support and urgent repair services to local governments and schools across the United States. Progent is one of the industryís pioneers in delivering advanced remote IT support and has delivered IT solutions to clients in all 50 states. Progent's remote computer support for local governments eliminates travel expenses and resolves problems more quickly than on-premises support.

Citrix Virtual Desktop Consulting
Progent's Citrix-certified virtual desktop consultants can assist you to plan, deploy, administer, and troubleshoot a virtual Windows application delivery system by offering XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network engineers can help you enhance your network infrastructure for distributing server and client-side applications, and Progent's datacenter management and support consultants can assist your organization to manage and support an off-site datacenter that features high availability, advanced security, and fast recovery. Progent can also help you with additional virtualization platforms from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V support.

Google Android Smartphone Integration
Progent's Android smartphone and tablet integration consulting services have extensive experience providing online and onsite assistance for businesses of all sizes who need to integrate Android phones and tablets into their IT systems so that mobile clients can be productive from virtually anywhere. Progent has the range of skills to solve technical issues that span numerous vendors and that represent a combination of older and up-to-date information technology. Progent provides affordable online consulting to assist you with any facet of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed support to assist you to handle especially challenging IT issues, or Progent can provide comprehensive project management services to ensure that you complete major IT initiatives on time and on budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide expertise with operating systems, apps, management utilities and hardware infrastructure. Progent also can provide customized group or individual classes to show you how to manage and operate Android phones to maximize their business value.

Microsoft Dynamics NAV Consulting
The most recent release of MS Dynamics NAV ERP includes several innovations including specialized Role Centers, improved business analytics and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP experts can provide programming, configuration and troubleshooting support to enable your company to benefit from Microsoft Dynamics NAV. Progentís consultants can show you how to integrate MS Dynamics NAV to additional services and programs. In addition, Progent can help you to create and utilize data warehouses so you can improve your understanding of your business, acquire more clients, expand your marketing strategies, and build successful partnerships.

Progent's Integration and Training Services for Microsoft Office Desktop and Office 365
Progent's Microsoft Office and Office 365 experts can help businesses to incorporate Office desktop and Microsoft Office 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a seamless productivity solution that provides quick return on investment and enables improved business outcomes. Progent can assist you to integrate Microsoft Office or Office 365 applications with each other and with other key Microsoft platforms such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent can also help you to resolve compatibility problems between various releases of Microsoft Office desktop and offers live online Office and Office 365 instruction to individual users or groups.

Design and Configuration Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants can provide Aironet Wi-Fi AP configuration support and Cisco Wi-Fi controller consulting so you can benefit from the 802.11ac Wi-Fi standard to get three times the performance for your Wi-Fi LAN while extending the coverage area.

Microsoft Exchange 2019 Server Integration Services
Progent can assist you in any facet of your migration to Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning high availability infrastructure for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook clients. For more information, visit Progent's Microsoft Exchange 2019 Server integration services.

Collaborative Approach to Service and Technical Problem Escalation
Computer technologies have become increasingly complex. At the same time, typical small office networks integrate solution from many different suppliers. This makes computer integration and support increasingly challenging. It is impossible for even the most capable individual to have deep knowledge in all areas of information technology, or extensive hands-on experience in the enormous range of hardware and software brands, models, and updates that small businesses include in their IT systems. Progent follows a collaborative approach to computer consulting and depends on application experts to bring high-level skills when needed to fix complex problems efficiently, at the lowest expense to your company.

Progent's Consulting Support for Windows Server Essentials
Windows Server 2012 R2 Essentials is a value-priced, versatile operating system that enables small businesses to transition from the traditional stand-alone in-house datacenter to the modern hybrid computing paradigm that combines on-premises and virtualized cloud-based software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer cost-effective remote consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the potential productivity and cost advantages of migrating to Windows Server Essentials and implementing a hybrid local/cloud design for your network ecosystem. Progent can provide comprehensive project management support to help you design and carry out an efficient migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online applications and services. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises installations of Exchange and Microsoft Azure integration support.) Progent also offers ongoing consulting help, technical support, and training.

Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco wireless controller experts can help your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's latest Wi-Fi controller technology. Progent offers expertise for physical and software-based wireless controllers and can help you to decide which type is appropriare for your wireless solution. For Wave 2 Wi-Fi controller appliances from Cisco, Progent offers Cisco 3504 Wi-Fi controller expertise, Cisco 5520 wireless controller expertise, and Cisco 8540 Wi-Fi controller consulting.

Remote Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent provides a variety of Network Support Packages built around the proactive problem solving abilities of Operations Manager, a next-generation network management software platform that tracks the reliability, performance and security of your information network and identifies problems before they can bring down your system. To provide additional understanding about the performance and robustness of your network environment, Progent can help you deploy and manage popular network monitoring tools powered by the Linux operating system.

Talk to a Progent Network Support Expert
To learn how you can access a Progent computer consultant for online or on-premises expertise, phone 1-800-993-9400 or visit Online Computer Support.



An index of content::

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    System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and simplified recovery functions for Microsoft-based environment. Data Protection Manager 2016 offers application-sensitive backup for key workloads like SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, works with virtual machines hosted by Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of any size to plan, deploy, administer, and troubleshoot an enterprise-wide backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older version of Data Protection Manager or from an outdated system, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud-based or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver as-needed expertise to help you through challenging issues or deliver comprehensive project management support to make sure you finish your Data Protection Manager 2016 deployment on time and within your budget.

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    Progent's Microsoft and Cisco-certified consulting experts can assist you to determine the value of Microsoft Exchange 2010 for your business and can help you to design and implement a smooth upgrade to Exchange 2010 from Exchange Server 2003 or Exchange Server 2007 that will offer quick ROI by improving your workers' efficiency, lowering the expense of hardware and support, simplifying management, and integrating your key communications platforms.

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    important characteristics of Microsoft Dynamics GP accounting include a modular design that lets you buy just the functionality you require, a standards-based architecture built on Microsoft technologies to safeguard your investment and provide a tightly interconnected environment, advanced reporting capabilities that allow you to track all activities, revenues and expenses and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the capability to integrate information from virtually any db software or workstation application into Microsoft GP, and an open design that makes it easy to create custom programs. Progent can help you configure and maintain a reliable, protected server and communications infrastructure to support Dynamics GP, and can provide expert GP support professionals to show you how to convert the powerful features of Microsoft Dynamics GP accounting into a high-value business solution.

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    Progent can show you how to design, deploy, manage, monitor, and repair a viable Wireless network architecture, recommend appropriate hardware and software, and integrate access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also help you put together a complete wireless system security plan that is well aligned with the security strategy for your entire corporate network.

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    Progent's Windows consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and on-premises evaluation and migration services for Microsoft Windows 10 available from Progent include ROI estimates, project coordination, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management, telecommuter access, data and identity security, automated deployment and management, network infrastructure design, Wi-Fi support, disaster recovery planning, custom training for IT support staff and users, and ongoing Call Center support services.

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    Progent's Microsoft-certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your company, create pilot environments and migration plans, tune your infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, train your IT support team, create a corporate-wide security strategy, streamline network management, assist with application development, and build and test a disaster recovery/business continuity plan.

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    Progent can provide the support of RIM BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry solutions economically and effectively, eliminating the requirement for an in-house BlackBerry expert and minimizing the cost and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-expert experts, Cisco CCIE-certified engineers, and CISSP and CISM-certified security engineers. This breadth of expertise, combined with Progent's efficient remote service delivery model, offers small businesses an efficient solution for incorporating BlackBerry devices and software seamlessly into their IT system.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business deploy and maintain Ciscoís security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to evolve with your changing business needs. Progentís Cisco-Premier network consultants support Ciscoís complete line of products targeted at preventing data theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can show you how to integrate Cisco products to get safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control foundation for user certification, permissions, and accounting from an easy-to-use Web interface.

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    Microsoft Small Business Server is a low-cost suite of server products that provides the basis for a powerful but manageable information. The technical demands of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 requires a computer support expert with real-world background planning and integrating seamless, end-to-end business technology environments. Progent's SBS Server professionals have an average of over 10 years of background integrating computer networks powered by Microsoft products. This experience ensures you results in deploying, managing, and repairing IT environments that incorporate the Microsoft SBS Server suite of servers and productivity software.

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    Progent's Windows consulting experts can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any older release of Windows. Remote and onsite assessment and migration support for Microsoft Windows 10 provided by Progent's consultants include Return on Investment analysis, project management, application compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile device management, teleworker connectivity, security and compliance, automated provisioning and management, infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management staff and end users, and post-migration Call Center support services.

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    Mac Backup Engineers

    Progent offers affordable remote access to engineers with expertise in a wide range of products and services that provide solutions for backing up Windows, Mac, and Linux/UNIX servers and desktops plus laptops and handhelds. Progent offers expertise for all major backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can assist your company to design, enhance, or maintain backup solutions for a range of topologies including on-premises, remote, cloud-based, or hybrid.

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    Widows Server 2012 R2 Hyper-V improves virtualization in critical areas including multitenancy, agile network infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your business to benefit from Hyper-V to install and maintain virtual servers to reduce network costs and enhance availability.

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    Progent has extensive experience providing a broad range of remote network consulting and emergency repair services to local governments and school districts across the U.S. Progent is one of the pioneers in providing advanced remote network support and has delivered network solutions to clients in every state. Online support saves travel costs and resolves issues more quickly than on-premises support.

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    Progent's CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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