For small business computer networks located anywhere in the state of New Jersey, Progent's Microsoft and Cisco certified consultants can provide online assistance and remote troubleshooting to resolve your network troubles fast and affordably. Progent has developed enterprise-grade skills, software utilities, and support databases to troubleshoot and fix network problems while avoiding the expense and delays associated with in-person service dispatches.
If your New Jersey company is located beyond the larger metro areas such as Newark, Jersey City, Paterson,or Elizabeth, your nearby network support options may be limited in skills, or unavailable during a crisis. This results in a office network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progentís staff of field proven network consultants average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a broad range of customers. This means you obtain not only the technical competency needed for the task, but an expert with demonstrated methods for applying that expertise to assist with cost effective network solutions.
Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can provide a range of consulting services to assist organizations of all sizes to maintain, administer, and troubleshoot environments that include desktops, laptops, tablets, or smartphones based on Windows 8.1. Progent's consultants also offer Windows 10 migration help.
Wide and Deep Knowledge of Office Networks
Progentís team of more than 100 networking experts means clients can take advantage of the leverage of more than a thousand years of cumulative experience and shared information to repair the most difficult network problems. Progentís certified information technology engineers possess the experience to come up with fixes fast and deliver them cost effectively.
Full Array of Security Assistance
Progent's CISM, GIAC, and CISA certified security engineers can help your company to perform complete security assessments, restore operations rapidly from attacks, set up firewalls, configure secure mechanisms for off-site and mobile access, deploy spam protection and email encryption, and develop a corporate-wide security strategy built around round-the-clock automated monitoring. Progent's ProSight family of managed security monitoring and management services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection for unified endpoint security.
Progent's Consulting and Development Support for SQL Server 2016
SQL Server 2016 introduces major enhancements in performance, scale, security, uptime, mobile computing support, and integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured files simultaneously for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and onsite support to assist organizations of all sizes to design, deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to verify a consultant's ability to design, deploy, and maintain information system controls to reduce risk. Progent can provide the services of a CRISC-certified risk management consultant to assist you to create and carry out a risk management strategy that follows leading practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service offers comprehensive hosting of a small organization's servers in a solution that delivers the maximum degree of availability and scalability and is also simple to transfer to another host. Progent's Private Cloud hosting and management options are based on proven virtualization techniques that allow small and midsize businesses with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure support, and network management while achieving world-class reliability and an unmatched level of vendor flexibility. Find out about Progent's ProSight family of managed IT services for small organizations.
Eliminate Dependence on Freelance Consultants
By building a relationship with a full-service network support organization such as Progent rather than with an individual freelance consultant, your company is ensured timely availability of experienced professionals whenever you need them. You no longer have to worry that illness, classes, time off, or conflicting priorities with other customers will cause you to be with no help when you have a crisis.
Easy Sign-on and Billing Model
Progent's easy per-minute billing policy has no complicated contracts, retainers or hidden charges. Many competitors have minimum charges or other additional charges that drive up service. For remote support during regular working hours, you only get billed for the actual time spent working on your problem. If it only takes ten minutes to solve your problem, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are charged exclusively for the time when Progent's team member is actually on premises solving your issues. Just Progent's value priced per-minute rate. For emergency same-day onsite service calls, you might have to pay for our expertís travel time, but never a higher emergency rate. Since Progent has a large pool of engineers located within the entire service territory, an available consultant is typically near to assist. Progent can also provide onsite support to the majority of zip codes in the U.S. within 24 hours of receiving a service request. Progent's online technical support team has provided help to small businesses in every state in the U.S (Refer to Progent's nationwide testimonials.)
Exchange 2016 Upgrade Support Services
Progent's MS Exchange 2016 consultants can assist you in all facets of your upgrade to Exchange 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
Migration Help for Windows 10
Progent's Windows Windows 10 planning consultants can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Online and onsite evaluation and upgrade support for Windows 10 provided by Progent include Return on Investment estimates, project coordination, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, streamlined deployment and management, network infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for IT support staff and users, and post-migration Call Center support services.
VMware NSX Virtual Networking
VMware's NSX network virtualization platform allows you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation independent of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, upgrades and fixes and can produce audit reports to confirm full service recovery, validate Service Level Agreements and prove compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly restore the entire logical network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to design, configure, test and manage a disaster recovery system powered by VMware SRM and VMware NSX.
After-hours Remote Technical Support
Progent's economical after-hours online support program provides companies round-the-clock access to remote technical support from Progent's Technical Response Center (TRC). Services available outside standard work hours include resolving problems with Windows servers, MS Windows desktop support, help with Microsoft Office applications, system backup/restore, and basic routing and switching support for Cisco technology.
Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology consultants can provide expert online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that run the gamut from small or midsize organizations and campus LANs to giant data centers and ISPs. Progent can show you how to implement Cisco's quickly evolving switch solutions to realize the performance, expandability, availability, virtualization, data protection and ease of management needed by your business. For information about Progent's consulting and support services for Cisco's market-leading portfolio of Catalyst switches, see Catalyst switch support. To learn about Progent's consulting and support for Cisco's Nexus Series of data center switches, refer to Cisco Nexus switch consulting services. To find out about Progent's support for Meraki switches, visit Cisco Meraki switches consulting and troubleshooting services.
Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide remote or on-premises expertise to assist organizations of any size to plan, implement, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth support for the technologies that go into creating an end-to-end Jabber collaboration solution including Cisco network appliances and management tools, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP trunking, Wi-Fi networks, cyber security, cloud integration, telepresence systems, PBX products, business continuity, and other pieces of a cohesive collaboration solution.
Talk to a Progent Network Support Expert
To see how to access a Progent computer support expert for online or onsite support in #(state), call 1-800-993-9400 or visit Online Network Help.