For business network systems located in the state of New Jersey, Progent's Microsoft certified engineers can deliver remote phone support and troubleshooting to resolve your network issues quickly and affordably. Progent has acquired enterprise-class skills, advanced software tools, and support databases to diagnose and resolve computer network problems without the expense and delays associated with in-person technical service calls.
If your New Jersey company is located outside of the larger metro areas such as Newark, Jersey City, Paterson,or Elizabeth, your local computer network support options may be limited in expertise, or not available during a crisis. This results in a network environment that is unusable or causing wasted time due to technical problems persisting for too long. Progentís team of network consultants average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a varied range of customers. This means you get not only the technical expertise needed for the job, but a consultant with field proven methods for applying those skills to deliver affordable network solutions.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP specialists can provide Cisco UC520 consulting support to assist you to manage your legacy UC500 VoIP gateway or design and carry out an efficient migration to a modern IP telephony and voicemail system.
Progent is a Certified Microsoft Partner
Because Progent is a Certified Partner for Microsoft, each Progent support expert has access to the technical and training resources required to provide the best computer support available. Progent's outsourcing, Technical Response Center Helpdesk, Office 365 integration support, and application development services allow small and midsize business clients to take advantage of the broad array of skills associated with the IT departments of large companies without the high expense and hassle of building and managing a self-sufficient in-house network support staff.
Consulting and Support Expertise for System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network monitoring and management products and is designed to offer a unified solution for deploying and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with any aspect of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you upgrade efficiently from legacy releases of VMM, design processes for building and deploying virtual machines and hosts, design high-availability compute and storage clusters, connect your datacenter resources with public cloud services, set up virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to assess the potential business benefits of the latest capabilities like Storage Replica and Shielded VMs. Progent's certified hypervisor professionals offer world-class Windows Hyper-V consulting and VMware vSphere support.
Best Practices Followed by Expert Consultants
Many businesses located away from areas with plentiful expert consultants utilize poorly trained or inexperienced local consultants for critical IT support. This can produce a system that is unstable or inefficient. Progentís team of Microsoft and Cisco certified consultants average more than a decade of hands-on industry experience, in the front lines of network support, providing a wide range of information system services for a broad selection of clients. Consequently, with Progent you get not only expert technical skills, but a consultant who understands computer industry leading practices in applying those skills to solve real-world information network issues efficiently and in a repeatable fashion.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is an important qualification that signifies mastery in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has consultants undergo a comprehensive examination given by the ISACA international professional group. Progent can provide the services of a CISA-Certified network security audit professional trained to help companies in the fields of IS audit process, information technology governance, systems and architecture lifecycle, information technology support, safeguarding of information resources, and business continuity preparedness.
Integration Expertise for Office 365 Apps and Services
Office 365 is Microsoft's extensive family of productivity applications and cloud services offered on a monthly or annual subscription basis. Office 365 programs and cloud services are available in an array of product bundles targeted at markets ranging from individuals and home offices to enterprises. Progent offers fast and easy online access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Android technology. Progent can help your business to evaluate the wealth of subscription options available with Office 365 and configure your network with Office 365 so you realize top business value. Progent's Office 365 integration consultants offer expertise with multi-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to create and maintain hybrid ecosystems that transparently integrate local and cloud-based resources.
Broad Expertise in Microsoft's Popular Server Environments
Progent's group of IT consulting experts can help large organizations to plan, set up, and support major rollouts of key Microsoft technologies by providing support like Active Directory configuration, MS Exchange 2016 Server migration, Exchange Server 2013 configuration, Exchange Server 2010 management, Microsoft SharePoint Server 2013 configuration, Skype for Business planning and deployment support and Lync Server 2013 management, plus Microsoft SQL Server 2016 migration and SQL Server 2014 database administration. Progent has helped some of the world's biggest businesses to integrate solutions powered by Microsoft servers and can provide branch office IT supports for enterprises with local offices in the or larger cities across the United States.
Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates software deployment and updating, streamlines security and compliance settings management, keeps track of network assets, protects against corporate data leakage, provides health reporting, enables secure self service, and offers a single point of control for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can assist you with any aspect of planning, installing, using and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Cisco Wireless IP Phone Integration and Troubleshooting
Creating solutions with Cisco's wireless IP phones usually demands that IT teams set up and fine tune many key pieces of your Wi-Fi environment such as APs, switches, Cisco wireless LAN controllers, and network management software. Progent's Cisco wireless IP phone configuration experts can provide remote and on-premises support to help your organization create and maintain a Cisco wireless IP phone solution by delivering integration services that range from troubleshooting the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.
Deployment Consulting for Lync 2013
Microsoft Lync 2013, renamed Skype for Business, allows organizations of all sizes to create a manageable and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, web meetings with application sharing, and both IP and PSTN calling enabled for a broad range of desktop and mobile devices. Progent's certified Lync 2013 consultants can assist your company to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-resident (with Lync Online) or mixed topology suitable for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and provide live webinar and on-premises training to your management team and users. Progent has in-depth expertise in key components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with key Microsoft Office and Office 365 apps including Outlook clients, Excel and PowerPoint. Progent's Microsoft Skype for Business consultants can also help your organization to design and implement out an efficient migration to Skype for Business.
64-bit Computing Upgrade Help
Progentís 64-bit migration specialists can help your organization to enhance your application servers and workstations efficiently from 32 to 64 bits. Progent can assist your company to understand the costs and benefits of upgrading to 64-bit processing, design an economical upgrade process that reduces operational disruptions, and provide timely remote support to assist your organization to configure 64-bit operating systems and application software on your existing computers. Progent's Microsoft-expert engineers can assist you to install the 64-bit versions of Microsoft products such as Windows Server, SQL Server, Windows 10, and Microsoft Office Excel.
Apple macOS and OS X Support
Progent's consultants offer Mac clients a range of IT services such as remote Mac desktop support, expertise with Mac software, Office 365 Outlook for Mac and Exchange expertise, Mac security and connectivity consulting, co-existence between Apple macOS and OS X and Windows networks, and one-on-one training. For computer networks built solely on Apple macOS and OS X or for environments incorporating a mix of Mac, Linux, and Windows-powered servers and workstations, Progent has the background and depth to handle the complexity of designing, installing, and maintaining a network solution that is dependable, protected, efficient, and supportive of your business objectives.
Video Conferencing Consulting Services
Progent can provide the support of an accredited video conferencing and telepresence engineer with an extensive background deploying technology from the leading video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help you to plan, configure, upgrade, or maintain a telepresence environment that protects your current investment and optimizes the business value of your information system. Progent also offers the services of infrastructure consultants who can assist companies of any size to create and maintain a network that provides the speed, dependability, security, and expandability you need to accommodate your video conferencing/telepresence solution.
Windows Server 2012 R2 Integration Services
Progent's Microsoft-certified Windows Server 2012 consulting experts can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration plans, optimize your network for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management, staff, create an enterprise-wide security plan, automate IT management, assist with application development, and generate and validate a DR/BC plan. If your organization is considering migrating from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid integration consultants can assist you to assess the value of Windows Server 2016 for your business and design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture.
Office 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have certain Exchange mailboxes hosted at your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist you with any phase of planning, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver occasional support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is carried out on schedule and within budget. For more information about Progent's consulting support for hybrid Office 365 and on-premises Exchange systems, see Office 365 integration with on-premises Exchange.
Contact a Progent Computer Support Expert
To find out how to contact a Progent computer support expert for online or on-premises expertise in , phone 1-800-993-9400 or visit Remote Computer Support.