For business computer networks located in the state of New Jersey, Progent's Microsoft certified professionals can deliver online help and remote troubleshooting to resolve your computer network issues fast and cost effectively. Progent has acquired enterprise-grade expertise, advanced software tools, and support databases to identify and resolve IT problems without the high cost and delays normally associated with onsite technical service calls.

If your New Jersey business is located beyond the larger metro areas such as Newark, Jersey City, Paterson,or Elizabeth, your local computer support choices may be limited in expertise, or not available during urgent situations. This can result in a network environment that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís staff of field proven network professionals average more than 10 years of real-world industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a broad range of clients. This means you get not only the technical know how needed for the task, but an expert with field proven methods for applying that expertise to assist with affordable network solutions.

CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM Premier network security management experts. The Certified Information Security Manager (CISM) organization describes the core competencies and global standards of skill that IT security managers are required to learn. CISM provides business management the confidence that consultants who have earned their CISM certification have the background and knowledge to provide effective cybersecurity administration and support consulting.

Wide and In-depth Expertise with Business Networks
Progentís team of over 100 networking experts means clients benefit from the leverage of more than 1,000 years of cumulative experience and shared knowledge to repair the most troublesome system problems. Progentís certified network engineers possess the experience to identify solutions quickly and deliver them cost effectively.

Common Examples of Online Support Services Available from Progent for Cisco Routers
Among the common remote Cisco router support services available from Progent's certified Cisco experts are configuring hostname, IP addressing, routing tables, clock, and user accounts; configuring iBGP and HSRP, aggregate routing, static to EIGRP redistribution, and ECN gateways; reviewing BGP peering arrangements, routing tables, and BGP peering arrangements; upgrading router's IOS image; configuring and testing failover; resolving VPN problems; producing a network diagram and documenting configuration; plus policy and redundancy strategy.

Microsoft Desktop Virtualization Consulting
Microsoft's virtual desktop solutions reduce the work required for IT administrators to install software programs so that they are consistent throughout an entire user base, offer the ability to manage access to business data, and allow fast installation of new or updated workstations. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and named Remote Desktop Services. Microsoft's innovative VDI infrastructure that powers Remote Desktop Services simplifies desktop connectivity, improves performance, strengthens security, unifies administration, and provides a nearly seamless client environment. Progent's Windows Server 2016 consultants can assist your company to evaluate the business benefits of Microsoft's desktop virtualization technologies, set up test and production environments, optimize your network architecture to accommodate virtualized clients efficiently, evaluate and remediate security problems, and train your network administrators to utilize best practices to achieve a fast ROI from client virtualization.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with replication to deliver rapid, zero RPO disaster recovery between sites that are up to 185 miles apart. Progent offers online or on-premises access to a certified NetApp MetroCluster consultant who can assist you to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your functional needs and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by delivering help with procedures like assigning disk pools, determining plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and verifying your MetroCluster DR system to show compliance with industry standards and government mandates.

ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the health of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management staff and your Progent engineering consultant so all looming problems can be addressed before they have a chance to disrupt productivity. Read about the complete ProSight family of value-priced network monitoring and management services for small and medium-size businesses.

Juniper Consulting and Support
Progent's Juniper Networks-authorized network engineers can help you to plan and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and migrate smoothly from discontinued products to the latest versions. Progent's Junos OS consultants offer expertise with Juniper's premiere network operating system to help you to streamline the management and improve the protection of your Juniper VPN appliances and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system products and can help organizations manage networks that include a combination of Juniper's OS platforms.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. UniFi appliances running throughout multiple venues with thousands of APs can be remotely provisioned and managed with free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, debugging, monitoring, and analytics. Progent offers the skills of veteran wireless consultants who can help you to determine the value of UniFi technology for your business and help you to design, deploy, administer, and maintain your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration.

Cisco Wireless VoIP Phone Integration and Troubleshooting
Integration of Cisco's wireless VoIP phones usually demands that IT teams set up and fine tune many components of your wireless infrastructure such as APs, routers, Cisco wireless LAN controllers, and network management tools. Progent's wireless IP phone configuration consultants can provide online and onsite support to help you build and maintain a Cisco wireless VoIP phone solution by delivering services that can range from troubleshooting the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.

Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco Wi-Fi controller consultants can assist you to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller technology. Progent offers expertise for both physical and software-only Wi-Fi controllers and can assist you to decide which type is appropriare for your wireless environment. For 802.11ac Wave 2 wireless controller appliances from Cisco, Progent offers Cisco 3504 wireless controller support, Cisco 5520 wireless controller expertise, and Cisco 8540 Wi-Fi controller expertise.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network engineers can provide advanced remote and onsite consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that run the gamut from small or midsize organizations and campus networks to enterprise data centers and public clouds. Progent can help you to implement Cisco's continually improving switching solutions to realize the speed, scale, uptime, virtualization, security and ease of management required for your business. For information about Progent's consulting services for Cisco's market-leading portfolio of Catalyst switches, see Catalyst switch support. To learn about Progent's consulting and troubleshooting services for Cisco's Nexus family of data center switches, refer to Nexus switch consulting and support services. For details about Progent's support services for Cisco Meraki switches, see Cisco Meraki switches integration.

Remote Server Monitoring with System Center Operations Manager Operations Manager
Progent provides a selection of Network Support Bundles built around the proactive problem solving abilities of Operations Manager, a next-generation server management software platform that monitors the availability, performance and protection of your information network and detects problems before they can bring down your system. To provide more understanding about the performance and stability of your network environment, Progent can help you install and operate leading network monitoring tools based on the Linux OS.

Contact a Progent Network Support Expert
To find out how you can contact a Progent computer consultant for online or onsite help in , phone 1-800-993-9400 or visit Online Network Help.