Android Smartphone and Tablet Integration
Progent's Android phone and tablet integration expertise have years of background providing online and onsite assistance for organizations of all sizes who want to integrate Android phones and tablets into their IT systems so that users can be productive from virtually anywhere. Progent offers the range of skills to resolve technical issues that involve multiple vendors and that represent a combination of legacy and current information technology. Progent provides cost-effective remote technical support to help you with any stage of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to assist you to handle especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to help you complete strategic network initiatives on time and on budget. Progent can help with local, cloud-based, or hybrid network environments and offers expertise with all major operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and operate Android phones securely and productively.
Microsoft Windows Server 2022 Planning and Integration Support
Windows Server 2022 expands on the technology behind Windows Server 2019 and related software and services to provide enhancements in key areas that include security in depth, integrated support in Microsoft Azure for major Windows Server workloads, centralized administration for hybrid on-premises and multi-cloud environments, plus greater availability for Azure-hosted virtual machines. Progent's certified Windows Server 2022 experts can help your organization to plan and carry out an efficient move to Windows Server 2022 using your current network model or an updated on-prem, cloud-centric, or hybrid architecture. Progent's experts can assist you to assess the business benefits of moving to Microsoft Windows Server 2022 and can show you how to deploy Microsoft Windows Server 2022's latest features including zero-downtime Hotpatching, DNS-over-HTTPS (DoH), and Storage bus cache for standalone servers. For details, refer to Microsoft Windows Server 2022 planning and migration expertise.
Progent's Consulting, Programming and Training Services for Microsoft Office Excel and Microsoft 365 Excel
Progent's Microsoft-certified Microsoft 365 Excel application consultants can help you to create state-of-the-art Excel-powered programs or provide one-on-one education in the sophisticated features of Microsoft Excel desktop and Microsoft 365 Excel. Progent's consultants can also assist you to create and manage a safe, robust IT architecture to host your Microsoft Excel solutions. Progent's SharePoint consultants can show your company how utilize Excel Services to expand the capabilities of Microsoft Office Excel by incorporating interactive Excel spreadsheets into business intelligence portals and scorecards. Progent's Microsoft Dynamics 365 specialists can demonstrate how to share information between Microsoft 365 Excel and other platforms by providing expertise such as Dynamics GP custom programming and MS Dynamics 365 Business Central business management software support.
Telecommuters Expertise
Progent has two decades of background helping small and mid-size companies to plan, install, optimize, manage, and troubleshoot information networks that support remote workers. For information about Progent's support services for an at-home workforce, refer to telecommuters solutions.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor credential is a recognized achievement that signifies mastery in information system security auditing. Accredited by ANSI, the CISA credential requires that consultants pass a comprehensive test administered by the ISACA international professional association. Progent offers the services of a CISA-Premier Cybersecurity audit consultant trained to assist companies in the areas of information systems audit services, IT governance, systems and architecture lifecycle, information technology support, safeguarding of information resources, and business continuity preparedness.
SharePoint 2019 Server Solutions Support
SharePoint 2019 offers much of the modern look and feel of SharePoint Online, providing a transitional release between the traditional UI of SharePoint 2016 and the modern SharePoint experience. Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and onsite expertise, application development, and debugging services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you plan and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud components into a cohesive information management system. To find out more, visit SharePoint 2019 planning and deployment support.
Remote Desktop Call Center Services for Small Businesses
Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, managing accountability, screen sharing, progress tracking, problem solving, and and reporting. Intended for small businesses with few full-time service personnel for end users, Progent's Help Desk Services offer remote support at a significant discount off Progent's regular Level 1 desktop support rates. Progent also offers fast as-needed escalation to subject matter experts to resolve complex problems. To learn more, visit Progent’s remote desktop Call Center services for small businesses.
Microsoft Windows 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 utilizes core technologies first developed for and refined on Azure, one of the world's largest public clouds. This pedigree significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving security, uptime, expandability, manageability, reliability and disaster recovery. Progent’s Microsoft-certified Windows Server 2016 Hyper-V specialists can help you to evaluate the benefits of Hyper-V 2016 for your organization, set up pilot environments to verify the ability of Hyper-V 2016 to support your critical workloads, design an efficient network architecture for a cloud-based or hybrid installation, develop and execute a smooth migration plan, educate your IT administration and technical support staff, and deliver ongoing consulting and debugging services to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Progent's Integration and Troubleshooting Support for SQL Server 2014
SQL Server 2014 incorporates major enhancements in critical areas including speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can help you manage your SQL Server 2014 environment or provide SQL Server 2016 migration support or SQL Server 2019 upgrade consulting to help you move to a more modern version of SQL Server.
Stealth Penetration Testing Services
Stealth intrusion checking is an important component of any overall network security plan. Progent's security experts can run extensive intrusion tests without the knowledge of your organization's in-house network support staff. Stealth penetration checking uncovers whether existing security monitoring systems such as intrusion incident warnings and event log monitoring are properly configured and actively observed. Progent can provide ongoing automatic penetration testing to define your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, missing patches, and dangerous IT product defaults can be chained together by hackers into the multi-vector attacks common to modern versions of ransomware. Learn more about Progent's Stealth Penetration Assessment Consultants.
Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security companies to provide centralized control and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall. Find out about the entire ProSight portfolio of value-priced network monitoring and management services for small and medium-size organizations.
Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants offer remote or onsite support to assist organizations of all sizes to design, implement, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide in-depth support for all the technologies that go into building an end-to-end Jabber collaboration solution including Cisco network devicesand management tools, Microsoft 365, Office} apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, WiFi networks, security and compliance, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.
Contact a Progent Network Support Expert
To find out how to contact a Progent network support expert for online or on-premises help, call