For business networks located anywhere in the state ofNew Jersey, Progent's Microsoft and Cisco certified professionals can provide remote phone support and remote troubleshooting to solve your computer network issues quickly and cost effectively. Progent has developed enterprise-grade skills, advanced software utilities, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the expense and time delays associated with onsite service dispatches.
If yourNew Jerseyorganization is located outside of the larger metro areas such asNewark, Jersey City, Paterson,or Elizabeth, your local computer network support options may be limited in skills, or unavailable during an emergency. This results in a office network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progentís team of seasoned network engineers average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a diverse range of customers. This means you obtain not just the technical expertise needed for the task, but a professional with proven methods for applying that expertise to provide affordable network solutions.
Easy Sign-on and Pricing Structure
Progent's simple by-the-minute billing model has no complicated contracts, retainers or hidden fees. Many competitors have minimum charges or other additional charges that drive up support costs. For remote support during normal working hours, you pay only for the actual time spent working on your issue. If it only takes ten minutes to solve your problem, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than twenty-four hours in advance, you are charged only for the time when a Progent expert is actually onsite solving your issues. Just Progent's competitive by-the-minute rate. For emergency same-day onsite service calls, you may have to pay for our expertís travel time, but not a higher emergency rate. Because Progent maintains a large pool of engineers located within the entire service territory, an available expert is usually close by to assist. Progent can in addition dispatch on-premises support to most zip codes in the U.S. within one business day of receiving a support call. Progent's remote technical support team has provided help to small companies in every state (Refer to Progent's nationwide testimonials.)
Progent's Integration and Development Support for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces significant improvements in performance, capacity, security and compliance, availability, BOYD integration, and built-in analytics and reporting. New features include PolyBase for handling SQL and NoSQ files in one appliance for big data applications, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and seamless control over local and cloud resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide online and on-premises support to assist businesses of all sizes to plan, implement, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
ProSight Network Audits for Assessing Network Health
Prosight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to get an unbiased evaluation of the health of their network. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the configuration of your essential network devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a cleaner and safer Active Directory environment. Both options also offer the long-term advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with information security standards, higher utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and increased uptime. To find out more about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.
Business Intelligence Reporting and Analytics Consulting
Progentís BI reporting experts can provide online and on premises expertise to assist your organization with any phase of BI reporting ranging from troubleshooting or enhancing applications to designing and deploying a comprehensive BI solution. Progent's BI experts can assist you to maintain your current BI environment, assist you to upgrade reports from a legacy reporting product to a modern solution, and provide custom online training tailored to your specific needs. Progentís management reporting and analytics consultants can provide expertise in all popular business intelligence reporting and visualization tools such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates over 25 years of experience helping manufacturing, distribution and service organizations to manage supply chains and improve the efficiency of critical processes in order to get products to market quickly and adhere to customer commitments consistently. Progent can provide the skills of an ERP consultant with over 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite services that can range from as-needed advice to comprehensive solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, disaster recovery planning, and database administration. For more information, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Easy Payment Options
Progent's easy payment options for Online Support for Windows Server 2008
The sophistication and integration demands of Windows Server 2008 requires an IT consultant with hands-on experience and diverse knowledge in designing and building efficient end-to-end business information solutions. The professional experience of Progent's certified Windows Server 2008 engineers, with an average of over 10 years of background supporting Microsoft-powered solutions, helps insure your success in supporting and managing your Microsoft Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 consulting experts can also assist you to evaluate the advantages of upgrading from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering creating a hybrid architecture that integrates local systems with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.
Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Consulting
Cisco Unified Communications Manager (Unified CM), originally known as CallManager, functions as the center of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified CM Express provide a borderless IP-PBX solution by integrating with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's CCIE-certified Cisco Unified CM consultants can help with any facet of Unified Communications Manager configuration and troubleshooting in areas that include integrating Cisco VoIP phones and video IP phones, reviewing dial plans, setting up SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE support, creating UCS server failover solutions for survivability, and integration with Microsoft Exchange and Skype for Business.
Progent's Customer Testimonials
Progent has provided remote or onsite technical support help to companies in each state in the country. Many of these customers have indicated their high regard for Progent through testimonials to the excellence of Progent's support personnel. Check out Progent's customer testimonials to see what they say concerning the high level of Progent's IT services
Microsoft Exchange Server 2010 Migration Help
Progent's Microsoft-certified Exchange 2010 Server engineers can help your organization to maintain and troubleshoot your current Exchange Server 2010 deployment or give you access to the assistance of seasoned Exchange Server 2016 professionals and Office 365 Exchange Online specialists to help you assess the value of upgrading to a current edition of Microsoft Exchange that offers fast return on investment by increasing your workers' efficiency, lowering the cost of hardware and support, streamlining management, and consolidating your key communications technologies.
Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a seamless expansion of Cisco Unified Communications Manager (CUCM), is a unified voice messaging system that facilitates teamwork by offering a variety of options for accessing calls and messages within an environment that is easy to deploy and maintain. Unity Connection allows you to read and manage your voicemail messages from your email inbox, browser, Jabber, a Cisco Unified IP endpoint, a smartphone, or a tablet. Cisco Unity Express (CUE), offered in select Cisco Integrated Services routers, provides cost-effective voicemail, unified messaging, interactive voice response, and automated-attendant functions for small to mid-size businesses (SMBs) and enterprise branch locations with as many as 500 workers. Progent's Cisco-premier CCIE network consultants offer Unity Connection and Unity Express (CUE) integration and technical support support to ensure that your CUE solution continues to deliver significant business advantage.
Microsoft Exchange 2019 Deployment Services
Progent can help you in any phase of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and configuring Outlook. For details, visit Progent's MS Exchange 2019 Server deployment services.
Microsoft Active Directory (AD) Planning and Integration Expertise
Progent's Microsoft-certified Active Directory consultants have deep experience troubleshooting complex Active Directory issues such as replication problems, multi-domain partition configurations, corrupted Active Directory objects, clean-up of evaluation software configuration objects in production Active Directory environment, and restoration of failed setups of Active Directory and AD-integrated software. Progent is also proficient in using advanced AD utilities such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend deployment techniques that address key areas such as Active Directory naming conventions, hierarchical model, IT management structure, selection and structure of group policy objects, plus security and auditing definitions. Progent can also evaluate the impacts of server and service implementations on capability and speed. Progent can help companies to plan and implement deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.
Contact a Progent Network Support Expert
To find out how to access a Progent computer support expert for online or on-premises assistance in #(state), call 1-800-993-9400 or visit Online Network Support.