Small company networks situated anywhere in the state ofNew Mexicocan now have instant online access to a Cisco qualified CCIE network engineer to resolve complex problems that threaten their computer network. Progent offers the services of the most extensive team of Cisco CCIE consulting experts accessible by phone of any nationwide support firm in the country. The cost is competitive, billing is by the minute, engagement is quick, and support is unbeatable.

If yourNew Mexicosmall business is beyond major metropolitan areas such asAlbuquerque, Las Cruces, Santa Fe, or Rio Rancho, access to Cisco certified CCIE engineers could be difficult to find during a crisis. This could mean lost revenue for your company. By contacting Progent's remote support, you have access to a CCIE consultant ready to offer the expertise to get your system running.

What Makes Support from a Cisco-certified CCIE So Important?
A CCIE is a top-level network expert who earns this prestigious certification only after thorough testing given by Cisco. CCIEs can handle even the most complex problems surrounding computer network interfacing, repair, and configuration. Progentís CCIE-certified support specialists work closely with Cisco's in-house engineers in identifying issues with Cisco IOS utilities and creating temporary alternatives or obtaining software updates to fix bugs. Most CCIEs are employed by large enterprises or national Internet providers, and so their help is not easily accessible to small businesses.

For businesses in New Mexico, Progent offers easy, quick, and cost-effective online access to Cisco certified CCIE engineers. CCIEs are recognized networking experts who are awarded this top-level classification only as a result of thorough testing by Cisco. CCIEs are able to handle even the most complicated problems surrounding network design, deployment, optimization, troubleshooting, and support. Progentís CCIE experts cooperate closely with Cisco in-house staff in identifying problems with Cisco's IOS platform and developing workarounds or obtaining patches to correct problems. Progent offers fast remote response from a CCIE so that you can get timely help for tough network problems that are affecting worker productivity but are beyond the expertise of your local network support resources. Progent's CCIE support experts can access your environment via state-of-the-art online connectivity tools in order to deliver quick and cost-effective diagnosis and remediation of critical network problems.

How Progent's CCIEs Offer Expertise with Cisco-Powered Networks in New Mexico
Progent experts provide high-level assistance for a wide array of Cisco networking technologies such as:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX Security Appliances
The current ASA 5500-X Series of firewalls with Firepower Services offer significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Following Cisco's acquisition of Sourcefire, the entire line of Cisco ASA 5500-X firewalls can be configured to enable Firepower Services, built on Sourcefire's Snort product, which is the market's most deployed intrusion protection system. Firepower services bring powerful new capabilities including advanced malware protection (AMP), URL filtering, real-time threat analytics, and automation. Progent's Cisco-certified CCIE network experts can help you to manage your existing PIX or ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises help with ASA 5500-X firewalls with Firepower Services and can help you to plan, deploy, optimize, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services. Read additional information about ASA 5500-X Next Generation Firewalls with Firepower configuration and debugging services.

Cisco Routers
Progent's Cisco Certified consultants can assist your business to plan, setup, and support an integrated network infrastructure that can simplify operations, lower expenses, and accelerate ROI. By combining Cisco routers with Cisco Catalyst switches expertise and Cisco Aironet access points integration help or Cisco Meraki cloud-managed APs setup services, Progent can significantly increase the business value of your connectivity environment in New Mexico. Progent offers extensive phone-based support. To learn more concerning Progent's expertise in Cisco router solutions, refer to Cisco Routers Professional Expertise.

Aironet and Meraki 802.11ac Wireless Access Points and Wireless LAN Controllers
Progent can provide access to a Cisco-certified wireless networking consulting professional to help you to design, install, manage and repair a converged wired/wireless infrastructure incorporating a broad range of wireless devices that provide the same protection, extensibility, and ease of management you expect from a wired network. Progent's Aironet Wireless Access Point experts, Meraki Wi-Fi Access Point consultants, and Cisco-certified wireless controller consultants can help you to maintain legacy wireless solutions from Cisco or migrate efficiently to current 802.11ac-comaptible products. Progent can also assist your IT team to carry out efficient Cisco wireless IP phone configuration with Cisco access points for mobile on-premises telephony. Progent's CISM and CISSP security specialists can show you how to design security into your WLAN and into your company's operations. Progent's disaster recovery consultants and business continuity planners can assist you to set up the HA technology built into Cisco's wireless and wired technologies so your converged infrastructure delivers non-stop return on investment. Progent can provide economical remote and on-premises wireless site surveys to help your company to design and install a wireless LAN with customized AP clusters optimized for your individual work area layout, building structure, and intended application.

Cisco Voice over IP Phone and IP Video Phone Solutions
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and collaboration. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, resolving QoS, configuring SIP trunking, installing Cisco ISR routers with CUBE VoIP networking capability, and designing UCS server failover and Cisco SRST solutions for survivability.

Cisco Unified Communications Manager (Unified CM) and Cisco CallManager Collaboration
Cisco Unified Communications Manager, previously branded CallManager, operates as the core of Cisco's collaboration solution. Unified Communications Manager and Cisco Unified CM Express (CME) provide a location-independent IP-PBX solution by integrating tightly with unified messaging applications such as Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's CCIE-certified CUCM experts can assist with any aspect of Unified CM support and troubleshooting in areas such as integrating Voice over IP phones and desktop video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, deploying ISR routers with CUBE networking support, designing UCS server clustering solutions for survivability, and integration with Exchange Server.

Cisco Catalyst, Nexus and Meraki Products
Progent's Cisco CCIE-certified network technology engineers can provide advanced online and onsite support for Cisco's Catalyst, Nexus and Meraki families of managed switches for environments that range from small or midsize organizations and campus LANs to giant data centers and public clouds. Progent can help you to implement Cisco's quickly evolving switch technology to achieve the throughput, expandability, resilience, virtualization, data protection and manageability needed by your organization. For information about Progent's support for Cisco's market-leading portfolio of Catalyst switches, see Catalyst switch consulting and troubleshooting services. For details about Progent's consulting and troubleshooting services for Cisco's Nexus line of switches, see Cisco Nexus switch consulting services. To find out about Progent's support for Cisco Meraki switches, see Meraki switches consulting services.

Cisco Security and VPN Technology
Progent can give you access to a certified CCIE or Cisco Certified Network Professional to assist you to choose, integrate, and maintain Cisco security solutions. Progent's CISM and CISSP security consultants can show you how to build protection into your company's operations in New Mexico and Progent's GIAC-certified information assurance experts can assist you to plan and deploy SIEM solutions that enable you to comply with governmental mandates for incident reporting. Progent can assist you to develop a written security plan to define clear security policies, deploy scanning and auditing software, create and install a secure network infrastructure that incorporates technology from a variety of vendors, provide outbound spam filtering with policy-based content filtering for in-bound and outgoing email, and advise you about steps to maximize the protection of your infrastructure. Progent's security consulting can help you implement an firewall, design secure remote connectivity to email and corporate information, and install or repair VPNs. To read additional information about Progent's expertise with Cisco security and VPN solutions, refer to Cisco VPN and Protection Consulting Expertise.

Cisco SIP Infrastructure Solutions: SIP PSTN Trunks and CUBE Integration Consulting
Progent's Cisco-certified SIP trunk consultants and Cisco CUBE integration consultants can assist you to design, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-connected SIP trunks. Progent can provide affordable remote or on-premises support to assist businesses to migrate smoothly to a modern unified communications ecosystem that offers fast ROI. Progent's certified Microsoft collaboration experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server or Lync for connectivity to a SIP-based IP PSTN trunk.

Cisco-based Network Management Solutions
Progent's Cisco-Premier network management engineers can assist you to use Cisco's network management utilities alongside a selection of effective third-party applications to create a comprehensive management strategy to keep your network operating dependably, consolidate valuable resources, secure your data, recover quickly from hardware failure or deliberates attacks, and enable you to expand or reassign system hardware effectively and economically as your New Mexico organization grows.

Progent can also help you to use network management tools to analyze and classify system data to enable traffic shaping, which allows you to configure Cisco routers to enforce different bandwidth constraints on certain types of activity according to the importance you specify. By storing and sorting data packets above your committed volume, and by assigning priority to the most important applications, traffic shaping can prevent Internet Service Provider overage charges from spinning out of control and/or avoid gaps in worker productivity resulting from indiscriminate policing of your network traffic volume limits during peak demand. To find out more about Progent's network management consulting expertise for Cisco-powered networks, see Network Management Expertise for Cisco-based Networks.

NetApp and Cisco Cloud Architecture Consulting Services
FlexPod Datacenter is a best-practice cloud architecture created and validated together by NetApp and Cisco to combine servers, network fabric and storage assets for hosting critical applications and management software. To find out more about Progent's consulting support for NetApp and Cisco FlexPod private clouds integration, go to NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services.

How to Contact a Certified CCIE Network Expert Now
To see how you can contact a Cisco certified CCIE for remote expertise in New Mexico, phone 1-800-993-9400 or visit Expert Online Network Support.

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    Years of background providing Microsoft expertise and Cisco network consulting has allowed Progent to build an unmatched ability for serving branch offices that need network help with the responsiveness common to with small companies but which includes effective client interaction, thorough documentation, and adherence to enterprise IT protocols. If your enterprise maintains a branch office located anywhere in or any area served by Progent's consultants, Progent can offer a wide range of onsite and on-line network support services and system architecture expertise.

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    Progent's Wireless Consulting Services offer a convenient, economical option for businesses of any size to deploy, manage and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    The Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that signifies mastery in information system security audit and control. Accredited by the American National Standards Institute, the CISA credential requires that candidates pass a comprehensive test administered by the ISACA professional association. Progent can provide the services of a CISA-Certified network security audit professional trained to assist businesses in the fields of information systems audit process, information technology administration, systems and architecture lifecycle, IT support, protection of information assets, and business continuity planning.

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    Progent offers clients access to engineers who have been awarded some of the IT industry's most prestigious certifications. Progent believes that customers deserve to know that their IT service professionals have accredited training as well as broad practical experience so that Progent's clients can engage Progent's service with trust. Often, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially better vendor support than is offered to uncertified service providers, enabling Progent to offer clients a higher class of computer service. In addition, major certifications such as CISSP or ISSEP for network security can aid corporate clients to demonstrate compliance with regulatory demands by engaging the assistance of recognized IT professionals.

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    Progentís Microsoft certified consultants provide small and medium size companies world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install important software rapidly and automatically to specified workers, lower product costs and adhere to licensing agreements by understanding patterns of usage, improve Windows security by increasing your knowledge of weak points and by installing critical patches, manage your external workforce through industry standards independent of connection or geography, and reduce operational expenses by fully utilizing the administrative capabilities built into Windows. Progentís SMS engineers can help you use SMS economically for automated software and application installation, security patch administration, and asset monitoring management including program and hardware inventory.

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    Progent's Meraki Wi-Fi AP consultants provide online and onsite support to help businesses of any size to design, install, maintain, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to set up and support Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to create a seamless ecosystem that delivers identical connectivity, performance, security, manageability and uptime for wired and Wi-Fi users regardless of their mobility or device.

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    Progent's Computer Help Desk Call Center Outsourcing Services for PC desktop technical support are designed especially for small businesses who need immediate access to a Help Desk Call Center with professional telephone support and full escalation capability but who must work within a modest network support budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Optional Remote Access Support, System Evaluation, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Applications Selection and Integration.

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    The latest generation of ASA 5500-X Family of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can assist your company to manage your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

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  • Les Kent has a 35-year history of effective network integration, executive administration, sales, and operations. He has demonstrated a talent for creating elegant IT solutions during his time as as a network architect, application developer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and major enterprises.

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