For small business network systems located in the state of New Mexico, Progent's Microsoft authorized technical experts can deliver online help and remote troubleshooting to solve your network systems troubles quickly and affordably. Progent has acquired world-class expertise, sophisticated tools, and support knowledge bases to troubleshoot and fix network problems while avoiding the high cost and time delays normally associated with in-person service calls.
If your New Mexico business is situated beyond the larger urban areas such as Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, your local computer network support choices may be limited in skills, or unavailable during urgent situations. This can result in a computer network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís staff of network engineers average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a broad range of customers. This means you obtain not only the technical expertise needed for the task, but a professional with demonstrated methods for applying those skills to deliver cost effective network solutions.
ProSight DPS Managed Cloud Backup
Progent's ProSight Data Protection Services automated backup and disaster recovery provides small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and allows rapid recovery of critical data, applications and VMs that have become lost or corrupted due to hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images/, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide advanced expertise to configure ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, and PCI and, whenever needed, can assist you to restore your critical information. Learn about the entire ProSight line of affordable network management outsourcing services for small organizations.
ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than 25 years of experience helping manufacturing and service organizations to manage complicated supply chains and improve the efficiency of critical business processes to bring products to market fast and meet customer schedules dependably. Progent offers the expertise of an ERP consultant with more than 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite services that spans from occasional advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and database administration. To learn more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Network Support for Local Governments
Progent has a long background providing a broad range of remote network consulting and urgent troubleshooting services to local governments and school districts across the U.S. Progent is among the industryís pioneers in providing expert remote IT support and has provided IT solutions to clients in all 50 states. Progent's online computer support for local governments saves travel costs and solves problems more quickly than on-premises support.
Microsoft SQL Server 2012 Support Services
Progent can provide the expertise of certified SQL Server 2012 engineers and experienced database application developers, DBAs, project management experts, Cisco-certified network architects, business continuity planning specialists, and certified data security consultants to help your business to maintain your SQL Server 2012 solution and define a cost-effective and safe network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012. Progent can also assist your company to upgrade to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.
Common Examples of Online Support Services Available from Progent for Cisco Routers
Some of the popular online Cisco router support services available from Progent include setting up domain name, DHCP, routing tables, clock, security logon banner and user accounts; setting up HSRP, aggregate routing, static or BGP to EIGRP redistribution, and ECN gateways; reviewing NAT configurations, routing maps, line settings and BGP peering arrangements; updating router's IOS image; validating failover; resolving VPN tunnel and routing problems; producing a network diagram and documenting configuration; plus security and business recovery strategy.
Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Certified Partner, each Progent support expert has access to the technology and educational resources required to provide the best IT help available. Progent's outsourcing, Help Desk, Office 365 deployment support, and application development services allow small business customers to benefit from the wide range of skills associated with the IT departments of large companies without the high expense and hassle of building and managing a self-sufficient in-house support staff.
Microsoft Virtual Desktop Support
Microsoft's desktop virtualization technologies reduce the work needed for IT administrators to deploy applications so that they are standardized throughout an entire workforce, offer the power to manage rights to critical data, and enable fast installation of new or upgraded desktops. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and named Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure behind RDS simplifies desktop connectivity, enhances responsiveness, strengthens security, centralizes management, and provides an almost seamless user environment. Progent's Windows Server 2016 consultants can help you to evaluate the business benefits of Microsoft's virtual desktop technologies, configure test and on-line deployments, optimize your network architecture to accommodate virtual clients effectively, assess and resolve security issues, and educate your network managers to utilize industry best practices to achieve a fast ROI from client virtualization.
Project Server Setup and Support
Progent's Microsoft Project Server experts can provide comprehensive remote and onsite support services for Microsoft Project Server as well as for all Microsoft platforms that integrate in conjunction with Project Server. Consulting support services provided by Progent include Microsoft Project Professional set up, SharePoint 2013 planning and deployment, Microsoft SQL Server 2016 integration and development, SQL Server 2014 support, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 maintenance,Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE network engineers to help you to optimize your infrastructure to support local, branch, home-based, and mobile users so they can use Microsoft Project Server to collaborate safely and efficiently. Progent's certified network security consultants can help you to adopt and enforce security workflows that protect sensitive business information without disrupting the productive sharing of legitimate information.
ProSight Managed Services for Network Management
Progent provides a selection of affordable, flat-rate services intended to enable small and mid-size organizations to utilize the same best-of-breed IT solutions deployed by some of the world's top corporations. The ProSight suite of IT management outsourcing services addresses all key areas of information technology including email protection, security and compliance, update management, automated backup/recovery, infrastructure management, private cloud hosting, and network infrastructure documentation management. To download Progent's eBook on the benefits of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier network security experts can assist businesses of any size with any facet of IT security. Progent can implement cost-effective cybersecurity solutions that protect a small office from modern threats or Progent can plan, configure, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate local, online, and mobile users accessing network resources spread over a mix of physical sites and various clouds.
Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup offers small businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure storage. Top capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for reducing your Recovery Point Objective, advanced encryption, item-level restore capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and for vCenter for managing large-scale deployments, and support for Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is a certified Altaro partner and can provide a broad array of consulting services to help you to plan, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup software. For more information, visit Altaro VM Backup Consulting.
Remote Desktop Call Center Services for Small Businesses
Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all facets of remote desktop technical support from service requests through trouble ticket generation, assigning responsibility, remote desktop control, status tracking, problem resolution, and and reporting. Intended for smaller businesses with few if any dedicated service personnel for end users, Progent's Help Desk Services offer online support at a significant savings from Progent's normal desktop service rates. Progent also offers fast as-needed escalation to subject matter consultants to resolve complex issues. For more information, visit Progentís remote Help Desk services for small organizations.
Migration Help for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 migration experts can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an older version of Windows. Online and onsite evaluation and migration services for Windows 10 offered by Progent include Return on Investment analysis, project supervision, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter access, security and compliance, streamlined deployment and administration, network optimization, wired/wireless convergence, disaster recovery planning, group and personal training for network management staff and end users, and ongoing technical help.
Apple macOS and OS X Support
Progent's consultants offer Mac users a variety of services including remote Mac desktop help, expertise with Mac applications, Outlook for Mac and Exchange expertise, Mac protection and network infrastructure engineering, integration between Apple macOS and OS X and Windows environments, and one-on-one training. For business systems built solely on Mac or for environments that utilize a mix of Mac, Linux, and MS Windows-powered servers and desktops, Progent has the experience and depth to deal with the complexity of architecting, installing, and supporting a network solution that is reliable, safe, fast, and supportive of your company's objectives.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a repeatable process for recovering services rapidly after an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and patches and can produce audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to assist you to design, configure, test and maintain a disaster recovery system powered by VMware SRM.
Get in Touch with a Progent Computer Consultant
To see how to contact a Progent network consultant for online or onsite support in , phone 1-800-993-9400 or go to Remote Network Help.