For small office network systems located throughout the state of New Mexico, Progent's Microsoft qualified technical team members can provide online support and troubleshooting to repair your network troubles fast and cost effectively. Progent has developed world-class expertise, advanced software tools, and support databases to identify and repair IT problems without the high cost and time delays associated with in-person technical service dispatches.

If your New Mexico company is located beyond the larger urban areas such as Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, your nearby network systems support choices may be limited in expertise, or unavailable during urgent situations. This results in a network environment that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progent’s group of network consultants average more than ten years of real-world industry experience, in the trenches of computer network support, performing a extensive range of technical tasks for a broad range of customers. This means you get not just the technical competency needed for the job, but an expert with proven methods for applying those skills to provide efficient network solutions.

MySQL Application Development and Database Administration Services
Progent's MySQL application programmers, database architects, and database administrators can provide cost-effective remote database administration or software programming support and can assist businesses of all sizes to configure and support MySQL in a robust IT environment that offers high levels of speed, expandability, and security. Progent also has experience assisting businesses migrate databases from Oracle to MySQL.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice experts offer Cisco UC560 consulting services to help you to maintain your legacy UC500 VoIP system or plan and carry out a smooth migration to a current VoIP system.

Simple Sign-on and Billing Structure
Progent's simplified per-minute billing policy has no complicated contracts, retainers or hidden charges. Many other support companies have minimum charges or other extra charges that drive up support costs. For remote support from Progent during normal business hours, you pay only for the time spent resolving your issue. If it only takes ten minutes to solve your issue, then you are only charged for ten minutes. For advance scheduled onsite service work booked more than twenty-four hours in advance, you are charged only for the time when a Progent consultant is actually on premises working on your problems. Just Progent's value priced by-the-minute rate. For emergency same-day onsite service calls, you might have to pay for our engineer’s travel time, but never a higher emergency rate. Because Progent maintains a large pool of expert consultants located within the entire service territory, an available consultant is usually close by to help. Progent can also offer onsite service to most zip codes in the United States within one business day of receiving a support request. Progent's online technical support group has delivered assistance to small businesses in every state (Refer to Progent's customer testimonials.)

NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or on-premises NetApp SAN consulting services for NetApp's entire family of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to help you to take care of issues with NetApp SAN storage deployments quickly and affordably following industry best practices.

Oracle Administration Services and Software Programming
Progent offers affordable access to an Oracle certified consultant for Oracle database administration services or an Oracle software developer. Progent can help you to develop efficient solutions for critical Oracle database administration activities such as performance tuning, backup and restore processes, and information protection, or mentor your in-house personnel how to follow industry leading practices for simplifying various management tasks. Progent can in addition offer the support of a PL/SQL programmer to help you to design, test, troubleshoot, or port Oracle-based applications that can vary from forms to data-driven web commerce sites. Progent has skill with SQL Developer, SQL *Plus, and JDeveloper tools and can help you to tune existing SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.

Examples of Remote Consulting Services Available from Progent for Cisco Routers
Among the typical remote Cisco router consulting services available from Progent's certified Cisco experts are setting up domain name, IP addressing, routing tables, T1, security logon banner and user accounts; configuring iBGP and HSRP, aggregation, BGP to EIGRP redistribution, and ECN gateways; reviewing NAT configurations, routing configuration, and BGP peering; upgrading router's IOS image; setting up and confirming failover; resolving VPN problems; creating a network diagram and documenting router setup; plus security and business recovery strategy.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent can provide high-level online consulting for disaster recovery/business continuity planning, validation, and education to help your company to prepare for possible catastrophes, minimize downtime for your most critical network functions, avoid data loss, and meet examiners' letters and business requirements. Progent's business continuity consultants can work closely with your executive and IT support staff to provide risk and business impact evaluation, define interdependencies, specify the resources required to operate your business, determine key IT functions and specify allowable restoration times, select colocation sites, set up safe offsite access capability for key employees, implement notification systems and define duties for staff, write a comprehensive recovery and test plan, and train key people to execute the business continuity solution. Progent's Windows Server 2016 disaster recovery experts can assist you to design and build an affordable disaster recovery solution for hybrid cloud environments using failover cluster tools field-tested in Microsoft's Azure public cloud.

GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of computer security professionals. GIAC certifications are recognized by companies and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide help with any of the security disciplines covered within GIAC accreditation such as auditing infrastructure security mechanisms, event handling, traffic analysis, web services security and security information and event management (SIEM) solutions.

Office Access Database Application Development
Progent's Microsoft Access consultants can provide cost-effective remote consulting services for all editions of Office Access including desktop and browser-based versions and can provide expert help for Access application programming, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also offers tailored webinar training for Office Access application programming and database management.

SharePoint Consultants
Progent's Microsoft-certified SharePoint Server 2013 engineers, SharePoint 2010 engineers and Office SharePoint 2007 consultants can assist you to evaluate the business case for deploying the current version of SharePoint, consult with you on the appropriate edition of SharePoint Server for your circumstances, provide configuration and integration expertise, assist you to set up MS SQL Server as a supporting database, optimize your network integrity, integrate your off-the-shelf and custom application programs to work with SharePoint, develop a company-wide security plan that encompasses portal solutions, and deliver maintenance and Call Center services.

Expert Support for Systems at Colocation Data Centers
There are several hundred enterprise-class colocation centers in the and larger cities across the United States, and Progent's Internet data center support group can improve your system’s reliability and performance by helping you select a colo facility that addresses the particular requirements of your organization including geographic location, size, communications, budget, and value-added features and services. Progent’s data center support services are intended for companies with equipment housed at co-location hosting sites and requiring on-demand in-person assistance at the colocation facility plus online help from Microsoft and Cisco Premier Certified professionals. Progent offers a variety of collocation center consulting services including system topology evaluation, Windows and UNIX server installation and maintenance, tech support for server and communications networking, design and installation of high availability systems, architecting and deploying layered security structures, firewall configuration and support, designing load balancing solutions, and creating high-availability server and storage clustering configurations.

Microsoft Data Protection Manager Support Services
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides small and mid-size organizations automatic backup and simplified restore capabilities for Microsoft environment. SCDPM 2016 offers application-sensitive backup for critical platforms such as SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, supports VMs running on Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can assist you to design, implement, administer, and repair a multi-site backup/restore system built around Data Protection Manager 2016. Progent can help you to upgrade from an older release of Data Protection Manager or from an outdated solution, and Progent can optimize your SCDPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can provide occasional guidance to help you through challenging issues or deliver end-to-end project management services to make sure you finish your SCDPM 2016 deployment on time and within your budget.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, device management, and web filtering through leading-edge technologies incorporated within a single agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also help you to install and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

Cost-effective Network Support Solutions
Many small companies rely on poor metrics when shopping for a computer network consultant. Cost per hour is usually not a good measure for value. A consultant with inadequate experience can take many times longer to complete the identical job than an experienced IT professional. As an example, charging a third less per hour, but taking three times longer for the same job is hardly a bargain. Even worse, a poorly architected or implemented network environment that is unstable and hard to manage or expand can cost a small business many times more than its initial price due to lost productivity. Progent's client testimonials from satisfied businesses throughout the United States indicate the effectiveness of Progent's service model and the technical capability of Progent's staff of IT professionals.

Palo Alto Networks PA-Series Firewall Planning and Integration Consulting
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewall appliances to provide a next-generation cybersecurity solution that spans your on-premises and cloud assets and protects all users at any location with any endpoint device. To find out more, visit Progent's Palo Alto Networks firewall integration services.

Talk to a Progent Network Consultant
To learn how to get in touch with a Progent network consultant for online or on-premises expertise in #(state), call 1-800-993-9400 or visit Remote Computer Support.