For small office networks located within the state ofNew Mexico, Progent's Microsoft qualified consultants can deliver online assistance and remote troubleshooting to repair your computer network problems fast and affordably. Progent has developed enterprise-grade expertise, advanced software utilities, and support databases to identify and repair network problems while avoiding the high cost and delays associated with onsite service visits.

If yourNew Mexicobusiness is situated beyond the larger metro areas such asAlbuquerque, Las Cruces, Santa Fe, or Rio Rancho, your nearby network systems support options may be limited in technical capability, or not available during an emergency. This can result in a network environment that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís team of network consultants average more than twelve years of real-world computer industry experience, in the trenches of network support, performing a large variety of technical projects for a broad range of customers. This means you get not just the technical expertise needed for the task, but an expert with proven methods for applying that expertise to deliver cost effective network solutions.

Best Practices Followed by Expert Engineers
Many organizations situated far from cities with plentiful expert engineers resort to less qualified or unseasoned local consultants for vital IT support services. This can produce a network that is undependable or unproductive. Progentís staff of Microsoft and Cisco certified consultants average more than ten years of real-world industry experience, in the front lines of network support, providing an extensive array of information system services for a broad selection of clients. This means that with Progent you get not only high-level computer network knowledge, but an engineer who follows computer industry best practices in applying that knowledge to solve actual information network issues efficiently and in a consistent way.

ProSight Network Audits for Assessing Network Health
Prosight Network Audits offer a quick and affordable alternative for small and mid-size organizations to get an unbiased evaluation of the health of their information system. Powered by some of the top remote monitoring and management platforms available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how well the deployment of your essential network assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner and more secure Active Directory environment. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management technology. These benefits can include simpler network management, better compliance with data security regulations, more efficient utilization of IT resources, faster problem resolution, more reliable backup and restore, and higher availability. To find out more about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with synchronous replication to deliver fast, zero RPO disaster recovery between sites located as far as 185 miles (300km) apart from each other. Progent can provide the skills of a certified NetApp MetroCluster expert who can help your business to design, configure, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering help with procedures like assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your DR system to verify compliance with information assurance standards and regulatory requirements.

CISM-certified Cybersecurity Management Consultants
Progent can provide the expertise of CISM Certified network security management experts. The Certified Information Security Manager (CISM) organization describes the basic competencies and global standards of skill that information security professionals are required to learn. It gives executive management the confidence that consultants who have earned their CISM credential possess the experience and knowledge to deliver efficient cybersecurity management and support consulting.

Microsoft Teams Planning and Integration Consultants
Teams is the successor to Skype for Business Online as Microsoft's flagship cloud platform for group communications and cooperation. Progent's Teams experts can help your organization to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and configure, administer, and troubleshoot a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

Full Array of Security Consulting Services
Progent's CISM, GIAC, and CISA certified security consultants can help you to perform complete security evaluations, restore operations quickly from virus attacks, configure firewalls, configure safe mechanisms for remote and mobile connectivity, install spam filtering and email encryption, and craft a corporate-wide security strategy based on round-the-clock automated monitoring. Progent's ProSight family of managed security monitoring and management services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection for unified endpoint protection.

Juniper Support
Progent's Juniper-authorized network engineers can help you to plan and deploy Juniper Firewall/VPN technology, optimize and support your network infrastructure, and upgrade smoothly from discontinued devices to the latest versions. Progent's Junos OS consultants offer expertise with Juniper's flagship network control software to help you to streamline the management and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software platformS and can assist organizations manage environments that incorporate a combination of Juniper's OS platforms.

Planning and Configuration Consulting for Meraki Cloud-managed Wi-Fi APs
Progent's Cisco Meraki wireless AP consultants provide online and on-premises support services to help organizations of any size to plan, deploy, manage, expand or repair Wi-Fi systems that include Cisco Meraki cloud-managed APs. Progent can help you to set up and support Cisco's Meraki-based wireless networks for sites that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to build a seamless ecosystem that delivers the same connectivity, responsiveness, security compliance, ease of management and uptime for wired and wireless clients regardless of their mobility or computing device. (Refer to Cisco Meraki switches configuration and management.)

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting to assist businesses of any size to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

Ransomware Removal and Recovery Consulting
Newer strains of crypto-ransomware not only scramble critical on-line information but also infiltrate most accessible system backup mechanisms. Progent's proven ransomware recovery experts can assist you to restore a network victimized by a crypto-ransomware crypto-worm such as Ryuk, WannaCry, NotPetya, Spora, TeslaCrypt, or Locky. To find out more, visit ransomware cleanup and system recovery expertise.

Cisco Wireless VoIP Phone Solutions
Integration of Cisco's wireless VoIP phones usually requires that IT teams set up and fine tune numerous key pieces of your Wi-Fi environment such as APs, switches, Cisco wireless LAN controllers, and call management software. Progent's wireless VoIP phone configuration and troubleshooting consultants can provide remote and onsite assistance to help your organization build and manage a Cisco wireless IP phone solution by delivering services that range from debugging the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.

VMware NSX Virtual Networking
VMware's NSX virtual network platform allows you to build complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high level of automation independent of the hardware used by the basic IP network. VMware Site Recovery Manager supports automated recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. SRM also permits non-disruptive testing for disaster recovery, upgrades and fixes and can generate reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly recover the entire logical network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist you to design, configure, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.

Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top data security companies to deliver web-based management and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. Read about the entire ProSight portfolio of affordable outsourced network management services for small businesses.

PC and Mobile Device Unified Configuration Management Consulting
Progent can provide Configuration Manager 2016 hybrid cloud integration, System Center 2012 Configuration Manager planning and installation and Microsoft Intune integration help to centralize and simplify the management of your PCs and Cloud-connected mobile devices. Progent can assist you to migrate smoothly to SCCM 2016 from an older device management platform or help you to enhance your current SCCM 2016 ecosystem to accommodate your evolving business requirements.

Contact a Progent Computer Consultant
To see how to access a Progent network support expert for online or on-premises expertise, phone 1-800-993-9400 or visit Online Computer Support.



An index of content::

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