For office network systems located throughout the state of New Mexico, Progent's Microsoft certified technicians can deliver online support and troubleshooting to repair your network troubles quickly and cost effectively. Progent has developed world-class skills, sophisticated tools, and support knowledge bases to diagnose and resolve network problems while avoiding the expense and time delays normally associated with on-site technical service visits.

If your New Mexico business is situated beyond the larger metropolitan areas such as Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, your nearby network systems support options may be limited in skills, or not available during urgent situations. This can result in a computer network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progent’s staff of expert network engineers average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical projects for a varied range of clients. This means you get not just the technical expertise needed for the task, but a professional with demonstrated methods for applying that expertise to provide cost effective network solutions.

Microsoft SQL Server 2012 Integration
Progent can provide the support of Microsoft-certified SQL Server 2012 consultants as well as seasoned database application programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery specialists, and security consultants to help your business to manage your Microsoft SQL Server 2012 environment and configure an efficient and safe IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012. Progent can also assist your company to migrate to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

Progent is a Microsoft-certified Partner
Since Progent is a Microsoft Certified Partner, each Progent consulting expert has access to the technical and training resources needed to provide the best IT help available. Progent's network outsourcing, Contact Center, Office 365 integration expertise, and application programming services allow small and midsize business customers to benefit from the wide array of skills associated with the IT departments of large enterprises without the high cost and distraction of building and managing a large in-house network group.

Full Portfolio of Security Consulting Services
Progent's CISM, GIAC, and CISA certified security experts can help you to perform comprehensive security audits, restore operations rapidly from compromised security, configure firewalls, set up secure techniques for remote and mobile access, install spam protection and email encryption, and craft a company-wide security strategy based on 24x7 automated monitoring. Progent's ProSight suite of managed security monitoring services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for unified endpoint protection.

NetApp SAN Storage Solutions
Progent can provide enterprise customers online or onsite NetApp SAN consulting support for NetApp's entire line of SAN storage software and hardware products including Data ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and remediation. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably following leading practices.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service offers comprehensive hosting of a small or mid-size company's servers in a solution that gives the highest degree of dependability and scalability and is also easy to move to another host. Progent's Private Cloud hosting services are based on mature virtualization technologies that enable small companies with mixed- platform IT systems to economize dramatically on the expense of capital investments, infrastructure support, and network management while achieving world-class fault tolerance and an unprecedented level of vendor flexibility. Find out more about Progent's ProSight family of managed IT services for small and mid-size organizations.

BI Reporting and Analytics Consulting
Progent’s business information reporting experts can provide remote and onsite expertise to help your organization with any facet of business intelligence (BI) reporting from debugging or enhancing applications to planning and deploying a comprehensive BI solution. Progent's management reporting consultants can help your company to support your current reporting environment, assist you to migrate reports from a legacy reporting platform to a current solution, and deliver custom online mentoring to meet your individual requirements. Progent’s business reporting consultants can provide expertise in all popular BI reporting and visualization tools including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Designer.

Integration Expertise for Office 365 Applications and Cloud Services
Office 365 is Microsoft's extensive family of productivity applications and cloud services available on a monthly or annual subscription basis. Office 365 apps and cloud services are available in a variety of subscription plans intended for markets ranging from students and home offices to global enterprises. Progent can provide fast and easy online access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Android platforms. Progent can help you to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants offer expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid ecosystems that transparently combine local and cloud-based products and services.

Amazon AWS Cloud Integration Consulting
Progent's Amazon AWS integration experts offer cost-effective remote consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can show you how to create cloud-centric or hybrid ecosystems that efficiently integrate Amazon AWS cloud services. Progent offers occasional support or Progent can deliver comprehensive project management outsourcing to help you move smoothly to the Amazon AWS platform.

Comprehensive Consulting and Support Services for Systems at Colocation Sites
There are hundreds of enterprise-class colocation centers in the and major metropolitan areas across the United States, and Progent's colocation consulting team can improve your system’s reliability and performance by helping you select a remote data center facility that addresses the specific requirements of your enterprise such as geographic location, space, connectivity, budget, and value-added features and services. Progent’s colocation center IT services are designed for companies with equipment located at colocation hosting facilities and in need of on-demand on-site assistance at the co-location facility plus remote help from Microsoft and Cisco Certified experts. Progent offers a selection of co-location center consulting services including system topology analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and communications infrastructure, design and installation of zero-downtime systems, architecting and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and creating high-availability server clustering systems.

Linux Support Services and Windows/Linux Integration
If your organization's IT environment mixes Linux technology with Microsoft Windows, Progent can help you to integrate your servers into an efficient system that permits all your operating systems to coexist peacefully for simpler management, seamless dataflow, high availability, enhanced throughput, and integrated security. If you are developing Linux applications on a network that includes Microsoft-based servers, workstations, and application software, Progent offers full-service support outsourcing that frees you to concentrate on your area of high-value expertise.

Comprehensive Documentation of Services Delivered
Progent provides complete and meaningful reports of all support work to ensure customers do not feel “captive” to their IT service organization. Progent sends e-mail accounts of services shortly after finishing each service task, and also encloses a printed copy along with monthly billings. Complete IT support reporting makes it less risky for clients to move to a new support organization or assume more support duties internally. Complete support documentation also provides IT managers the visibility required to determine the value of maintenance services and develop better informed IT expense projections.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network consultants offer world-class remote and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that run the gamut from small or midsize businesses and campus LANs to giant data centers and public clouds. Progent can assist you to deploy Cisco's quickly improving switching technology to achieve the performance, expandability, availability, virtualization support, security and manageability required for your organization. To learn about Progent's support for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting services. For information about Progent's consulting services for Cisco's Nexus Series of data center switches, refer to Cisco Nexus switch consulting and support. For information about Progent's support for Meraki switches, refer to Meraki switches configuration and management.

Stealth Penetration Testing
Stealth intrusion checking is an important part of any comprehensive network security plan. Progent’s security professionals can perform extensive stealth intrusion security checks without the knowledge of your organization's internal IT resources. Stealth penetration checking uncovers whether current security monitoring tools such as intrusion incident warnings and event history monitoring are correctly set up and consistently monitored.

Get in Touch with a Progent Network Consultant
To find out how you can access a Progent network consultant for remote or onsite support in , phone 1-800-993-9400 or visit Online Computer Support.