Company networks in New Mexico can now get fast and affordable remote technical support from Progent's certified security engineers to fix urgent security issues. The cost is competitive, charges are per minute, sign-up is fast, and support is world class. Progent also offers help for complex engagements that demand the knowledge of senior security consultants with high-level security credentials.

In case your New Mexico business is situated away from major metropolitan areas such as Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, help from nearby qualified network security consultants may be problematic when you have an emergency. This can result in a drop in productivity for your company, angry clients, unproductive workers, and distracted executives. By calling Progent's remote support, you can get in touch with a Premier security consultant ready to deliver help whenever you need it to get your system on line and salvage your information.

Progent can assist you in your efforts to protect your IT environment with support services that can range from security checks to developing a comprehensive security strategy. Progent provides economical support to help small and midsize companies to configure and manage protected IT environments based on Windows and Cisco products and that can include computers based on UNIX, Linux, Sun Solaris, or Mac OS X operating systems as well as mobile users with Apple iOS handhelds or Android or Windows Phone smart phones and tablets.

Progent can also show you how to outsource spam filtering and defense against email-borne assaults. Email Guard is Progent's email security platform that incorporates the services and infrastructure of leading information security companies to deliver web-based management and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further level of analysis for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also enable Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.

Progent's security consultants are available remotely or on site to provide a variety of emergency or longer-term network security services which include:

If your company has an emergency need for computer security help, refer to Progent's Urgent Online Technical Help.

Progent's security experts can deliver world-class services in vital fields of system protection that include auditing, firewalls and VPN, and advanced security planning.

Security Audits
Progent's expert security consultants can assess the effectiveness of your existing computer security environment through comprehensive remote automated analysis based on advanced software tools and tested procedures. Progent's experience in administering this service saves your company money and assures an accurate picture of system vulnerability. The information your business gains can make up the foundation of a network protection plan that will allow your information system to run safely and react rapidly to new threats.

Automated Security Evaluation
Progent provides consulting in the use of security testing software including Microsoft's MBSA and GFI LANguard Network Security Scanner for economically performing a variety of automatic system testing checks to identify possible security gaps. Progent has broad knowledge of other network auditing tools including NMAP Port Scanner, AMAP application mapper, eEye Vulnerability Scanner, plus tools such as SolarWinds, Hydra, and Nikto. Progent can show you how to make sense of testing reports and respond appropriately.

Progent can help you design protection into your company operations, install auditing software, plan and implement a protected network architecture, and suggest policies to optimize the security of your network. Progent's security engineers are available to assist you to configure a firewall, implement secure remote connectivity to email and data, and integrate virtual private network. Find out additional information concerning Progent's network security audits.

Security Inventory Service Packages for Small Businesses
Progent has put together two ultra-affordable security inventory and evaluation packages intended to enable small businesses to get a professional security assessment from a certified security expert. With Progent's External Network Security Inventory Scan, a security engineer administers a comprehensive examination of your IT infrastructure from beyond your company firewall to determine possible risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Scan, an engineer runs a system scan from an authorized machine inside your firewall to evaluate your exposure to inside assaults. The two security inventory packages are configured and run from a protected remote location. The project is directed by a consultant with top security credentials and who generates a report that summarizes and interprets the information collected by the scan and suggests cost-effective remediation where called for.

Network Penetration Analysis Consulting
Stealth penetration testing is a key part of any serious network security strategy. Progentís security professionals can run thorough penetration tests without the awareness of your organization's internal IT staff. Unannounced penetration testing shows whether current security defense tools such as intrusion detection warnings and event log analysis are properly set up and actively monitored. Find out more concerning Progent's stealth penetration testing support services.

Firewall and Virtual Private Network Support
Progent's background in network security solutions includes in-depth field work with leading firewalls and Virtual Private Network products offered by a variety of companies including Cisco, Microsoft, and CheckPoint. Progent offers the services of engineers who have earned key industry accreditations including CCIE and Microsoft MCSE.

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Firewalls, and PIX 500 Firewalls Integration and Troubleshooting
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. After Cisco's acquisition of Sourcefire, the entire line of Cisco ASA 5500-X devices can be provisioned to support Firepower Services, based on Sourcefire's Snort product, which is the market's most deployed network intrusion protection system (IPS). Firepower services provide enhanced features including advanced malware protection (AMP), URL filtering, real-time threat analytics, and security automation. Progent's Cisco-premier CCIE network experts can assist you to manage your current PIX or Cisco ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can help you to design, deploy, tune, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services. See more information about Cisco ASA Firewalls with Firepower Services configuration and troubleshooting support.

Cisco Network Security and Virtual Private Network Consulting Services
Cisco's security and remote connection products provide a full range of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco's CCIE and CCNP certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your company goals. Find out more details concerning Progent's Consulting Services for Cisco Security and Virtual Private Network Appliances.

Consulting Expertise for Additional Firewall and Virtual Private Network Solutions
Progent offers small and medium size businesses expert consulting for Intrusion Protection Systems and IPsec VPN products from leading firewall and VPN security vendors such as WatchGuard, Juniper Networks, and SonicWall. Progent can help you create a comprehensive security strategy and choose the right products from multiple vendors to support your security objectives while staying within your spending restraints.

Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight family of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior machine learning tools to guard endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which easily escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to address the complete threat progression including blocking, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services offer economical in-depth security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge tools incorporated within one agent managed from a single console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP environment that meets your company's unique needs and that allows you achieve and demonstrate compliance with government and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent can also help you to install and verify a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight DPS: Managed Backup
ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup activities and enables rapid recovery of critical files, apps and VMs that have become lost or corrupted as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when necessary, can help you to restore your business-critical data. Find out more about ProSight DPS Managed Cloud Backup.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading information security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved easily to an alternate hosting solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time spent looking for vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.

Certified Network Security Planning
Every business ought to develop a carefully thought out security strategy that incorporates both proactive procedures and reaction plans. The proactive strategy is a collection of procedures intended to reduce vulnerabilities. The reactive plan helps your network security personnel to assess the damage resulting from a security penetration, fix the network, record the experience, and get the IT network restored as soon as feasible.

Progent's expert IT security engineers are available to help your business to perform a complete vulnerability assessment and create a network security strategy to establish security policies and mechanisms to mitigate ongoing attacks and dangers.

CISM Qualified System Security Consulting Services
The Certified Information Security Manager (CISM) organization defines the basic capabilities and international standards of skill that information security managers are expected to master. It provides executive management the assurance that consultants who have qualified for their CISM credential possess the experience and knowledge to provide efficient security management and support services. Progent can provide the expertise of CISM Premier security professionals to help companies with:

  • IS Security Strategies
  • Vulnerability Management
  • Information Security Program Management
  • IS Security Administration
  • Recovery Planning
Find out more information about Progent's CISM Accredited Information Security Support Services.

CISSP Qualified Security Consulting Support
CISSP certification denotes expertise with a worldwide standard for information security. ANSI has granted the CISSP credential accreditation in the area of data security defined by ISO 17024. Progent offers the services of security experts who have qualified for CISSP accreditation. Progent can provide a CISSP-certified professional to help your organization in a variety security fields including:

  • Security Management Procedures
  • Security Infrastructure and Paradigms
  • Access Control Solutions and Methodology
  • Software Development Security
  • Secure Operations
  • Physical Security
  • Data Encryption Technology
  • Telecom, LAN and WAN Security
  • Disaster Recovery Planning
Learn more information about Progent's CISSP Qualified Network Security Support Expertise.

CISSP-ISSAP Qualified Secure IT Architecture Consulting Expertise
Progent's CISSP-ISSAP Certified system architecture engineers are experts who have earned ISSAP status as a result of rigorous examination and significant experience with information security architecture. The Information System Security Architecture Professional (ISSAP) certification represents proven competence in the more in-depth demands of information security architecture within the wider field of IS security knowledge required for CISSP certification. Progent's ISSAP-certified security specialists can help your company with all aspects of secure network architecture including.

  • Access Management Systems and Techniques
  • Telecom and Network Protection
  • Cryptography Solutions
  • Requirements Evaluation and Security Criteria
  • Business Continuity Planning (BCP) and DRP
  • Physical Security
Learn more information concerning Progent's ISSAP Accredited Secure Information System Architecture Engineering Expertise.

CISA Qualified IS Security Auditing Engineering Services
The CISA credential is a recognized achievement that signifies expertise in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo an extensive examination given by the ISACA professional association. Progent's CISA-certified security audit experts can help your IT organization with:

  • IS Audit Services
  • Information Technology Governance
  • Network Assets and Architecture Lifecycle
  • Information Technology Support
  • Protecting Information Assets
  • Disaster Recovery Preparedness
Read the details concerning Progent's CISA Qualified IS Security Auditing Engineering Services.

CRISC Consultants
The CRISC program was initiated by ISACA to verify an IT professional's skills to design, implement, and support IS control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified consultant to assist you to develop and carry out a business continuity plan based on industry best practices promoted by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines. Progent's CRISC-qualified IT risk management experts can provide a variety of risk assessment services including:

  • Collect information and study documentation to identify significant risk scenarios
  • Identify statutory, regulatory, and business mandates and company standards associated with your information system to assess their potential influence on your strategic objectives
  • Point out possible threats for your business workflows to help in evaluating your corporate risk
  • Create a risk awareness initiative and conduct training to ensure your organization appreciate IS risk so they can contribute to your risk control program
  • Connect identified risk scenarios to related business procedures to help determine risk responsibility
  • Validate risk appetite with your senior management and major stakeholders to make sure they match
Find out additional details about Progent's Certified in Risk and Information Systems Control (CRISC) Consultants.

GIAC Accredited IS Security Consulting Expertise
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of network security engineers. GIAC's mission is to make sure that a certified professional possesses the knowledge needed to deliver support in key categories of network, data, and application program security. GIAC certifications are recognized by companies and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information security audit engineers are available to help your IT organization with:

  • Auditing Networks
  • Security Incident Response
  • Traffic Analysis
  • Web Application Security
  • SIEM solutions
Learn additional details concerning Progent's GIAC Information Assurance Support.

Contact a Certified Security Expert
To learn how you can get in touch with a certified security consultant for remote or on-premises expertise in New Mexico, call 1-800-993-9400 or go to Remote Computer Support.