If your company computer network is in New Mexico you can depend on fast phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to resolve emergency issues involving your computer network. Progent maintains among the most extensive groups of UNIX and Cisco CCIE support professionals accessible by phone of any independent service organization in the country. The cost is reasonable, billing is per minute, engagement is fast, and support is world class.

In case your New Mexico office is some distance from larger urban areas such as Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, the availability of UNIX or CCIE-certified engineers may be problematic during an urgent situation. This can result in a loss of income for your business, upset clients, unproductive workers, and distracted management. By utilizing Progent's online services, you have access to a Certified consultant ready to provide assistance whenever you have to have it to get your information system running.

Since Progent bills for telephone-based support per minute, your company owes exclusively for support received. Progent imposes no initialization fee. Many online service firms have significant minimum payments or bill for every quarter hour or more. Progent's by-the-minute granularity and simple billing model avoid unexpectedly large tabs for speedy solutions.

If your New Mexico business requires online assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or visit Contact Progent.

Why is Progent's Online Support Program Special?
Progent's seasoned staff of remote support engineers offers a broad range of world-class computer knowledge. This enables Progent's remote technical support specialists to deal successfully with the most challenging network trouble faster than is possible with typical independent service firms or with the internal support resources commonly available to small or mid-size companies. Progent has developed the technology and experience to fix technical issues economically in many different computer configurations that feature mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE support experts have been awarded advanced credentials including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also have a variety of key Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

To help companies that operate networks based on a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote service group makes available the assistance of support specialists with important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent provides phone-based support from professionals who hold recognized security certifications such as CISM consultants, CISSP specialists, and Information System Security Architecture Professional engineers. The scope of Progent's expertise coupled with Progent's team-oriented approach to fixing network problems streamlines service escalation, when called for, to experts with sufficient competence to resolve unusually tough problems. This accelerates remediation of urgent problems, avoids network disruption, and minimizes technical support invoices.

For companies throughout New Mexico, Progent offers immediate remote contact with a UNIX/Linux, Solaris, Apple macOS or OS X engineer for critical help to troubleshoot network problems that are affecting business productivity but are outside the experience of your local IT support resources. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier service team can connect to your system using advanced remote troubleshooting utilities in order to deliver quick and economical evaluation and remediation of critical computer issues.

Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your New Mexico Business
Progent's network consultants can deliver expert support for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft products and technologies including:

Remote Expertise for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online network support team can assist New Mexico companies with an extensive assortment of IT products and technologies such as network infrastructure, messaging support, security expertise for computer systems and business processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, VMware technologies for server consolidation and centralized administration, and moving from older systems to current solutions powered by newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.

Progent's support professionals offer online troubleshooting for computers powered by popular variants of UNIX such as: Apple macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or familiar Linux packages including RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Products
Progent is unmatched in the network support arena for offering fast and affordable communication with Cisco CCIEs. CCIEs are sought-after networking engineers who qualify for this prestigious certification by completing intense examinations supervised by Cisco. Usually CCIEs are employed by large corporations or nationwide Internet service providers, and as a result their expertise is not easily available to smaller companies.

CCIE and CCNP Premier experts from Progent can assist you to plan, implement, and service a converged business network that can streamline operations, reduce costs, and speed time to profitability. By providing Cisco routers experience with Catalyst switches support and Cisco wireless products configuration help, Progent can greatly increase the strategic value of your integrated network in New Mexico. To learn more information about Progent's expertise in Cisco infrastructure, visit Cisco Network Professional Expertise.

Microsoft Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-premier remote service professionals can deliver computer repair and IT support for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support engineers who can assist you with a broad range of platform practice areas such as Windows Server 2019 migration services, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 support, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 configuration, Exchange Server 2010 monitoring and support, SharePoint Server 2016 migration and hybrid deployment consulting, SharePoint 2013 development, Skype for Business configuration support and Lync 2010 migration, Forefront Threat Management Gateway 2010 administration and ISA Server migration, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, SBS Server 2011 consulting, and Windows Essentials cloud integration.

Certified Security Experts
Progent provides you contact with expert CISA, CISM, and ISSAP security engineers who can deliver a variety of system protection solutions that can enhance the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against attacks or assist your business to revive fast from an assault. Security services provided Progent include: extensive security analysis using utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Netcat; fast recovery from malicious attacks; integrating firewalls; designing safe architectures for off-site and mobile connectivity; securing your messaging infrastructure from spam and directory harvest attacks; and offering 24x7 automated monitoring. To find out additional information about Progent's security support for small and medium-size businesses, go to Progent's Engineering Services for Network Security.

Applications Services: Training, Development, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Macintosh computing by offering consulting services and education in imaging, sound, and video. Progent's support professionals can provide help in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Team can supply in-depth consulting support and education in special application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and training for Microsoft applications such as Microsoft CRM, Microsoft Office Project, Microsoft Word, and Office Excel. To find out more on Progent's expertise, programming, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.

Help Desk Outsourcing Alternatives
Progent provides a variety of programs for Help Desk assistance : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended mainly for companies who need the immediate availability of a professional Help Desk Call Center but who have relatively small budgets and internal support resources. Progent’s Virtual Help Desk is a seamless extension of your current Call Center staff. Progent can act as a main Call Center for your organization, represent an escalation resource for tough network problems, or be available in overflow instances when your ordinary resources are too busy. Progent's Call Center Consulting Services can assist you in building an efficient new Call Center or improving your existing one, selecting or customizing Help Desk Call Center application software to meet the special requirements of your business, or providing supplemental personnel to operate remotely in conjunction with your in-house Help Desk Call Center group to handle demanding scenarios like system upgrades.

Progent is a Microsoft Partner and has a large roster of Cisco-authorized network infrastructure specialists. Progent's Help Desk team of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals can give your customers fast access to a large support team with extensive experience delivering phone help and remote access repair service for small and medium-size business information systems. Progent's focus is on giving the Help Desk a positive image as a significant contributor to business productivity, and Progent's charter is to fix rather than simply document problems. To read more on Progent's Help Desk support and outsourcing services, refer to Progent's Help Desk Call Center Services.

Progent's Online Support Technologies
Progent's advanced service reporting software stores thorough records for all support provided to Progent's clients. Every authorized Progent staff consultant has the benefit of the history of support delivered to each customer by any staff member. This database of issues and solutions is structured as an easily retrievable proprietary database that permits Progent's online support engineers to communicate their knowledge with the whole team to ensure that the value of Progent's technical support improves daily. Progent's certifications with major vendors such as Cisco and Microsoft permit access to other vast technical support knowledge bases and to manufacturers' internal support personnel that allow Progent's remote service experts to find the optimal resolutions quickly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Immediately
To see how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for urgent remote consulting assistance in New Mexico, call 1-800-993-9400 or go to Expert Online Computer Help.


An index of content::

24x7 Support Technical Support Remote Support Integration Services
QTS/Herakles Data Center Consulting
QTS Colocation Center Services

The QTS (formerly Herakles) Internet Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation facility or if you are considering migrating your primary or offsite backup system to the Herakles data center, Progent can provide a variety of budget-friendly consulting services such as colocation migration, system installation and updates, network optimization, project management, virtual server expertise, offsite monitoring, centralized network administration, software programming, disaster recovery/business continuity planning, data security evaluation, and the support of the Progent Test Lab.

64-bit Computing Specialist Professional for 64-bit Computing
7800 Series IP Phone IT Consultants Network Consulting for IP Communications
ASP Contract Programming Firm MS Certified web application development Engineers
Amazon MWS development Development Development Firms for Amazon MWS
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Android and Windows Server integration Online Support Services Android Remote Desktop Connection Help and Support
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Award Winning Integration Support for Redhat New Mexico Vacaville Technology Consulting in Northern California
Barracuda Backup Encryption Support Barracuda Backup and vCenter Support and Setup
BlackBerry Exchange Information Technology Outsourcing Group in South Florida Computer Service in Miami-Dade County Florida
BlackBerry Professional Software Network Support Consultants Small Business IT Consulting Firm for BlackBerry Redirector
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Security Audit Services for Network Traffic Analysis
Information Assurance Professional

Global Information Assurance Certification was established in 1999 to validate the skill of network security professionals. GIAC accreditations are recognized by companies and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide expertise with all of the security capabilities covered under GIAC certification such as evaluating network vulnerability, security incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.

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Windows Server 2012 Cluster Management Troubleshooting
Cluster Server Windows 2012 Integration Support

Progent's certified failover clustering consultants can help companies of all sizes to assess the benefits of adopting Microsoft Windows Server 2012 failover clustering to create an advanced high-availability/disaster recovery solution, assist your organization to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for clusters that include physical servers or virtual machines, and help you to automate the administration of failover clusters.

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SCVMM Setup and Support
SCVMM 2012 Support and Integration

Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your company to move from an older release of System Center Virtual Machine Manager or from a third-party management platform, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 ecosystem to make sure you get the highest possible business value.

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Cisco AnyConnect Network Consultant
Cisco Experts ASA Firewall with Firepower Computer Consultant

Progent’s Cisco-Premier network experts provide professional PIX Firewall consulting services covering design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat protection, and secure access services. Extending from compact, plug-and-play desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy level of protection, performance and reliability for business networks of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative tools. Progent’s Cisco consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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Setup and Support for Cisco ASA Firepower
Support and Help for ASA Firewalls

The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network experts can help your company to maintain your legacy PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, optimize, manage and debug firewall environments built on ASA 5500-X firewalls with Firepower Services.

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Barracuda Backup Restore Network Consultant
 Barracuda Cloud Backup Troubleshooting

Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a custom-designed physical storage device built by Barracuda or a virtual appliance with comparable features but which uses your own storage hardware. Barracuda Backup safeguards vital business data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting services to assist your business to design, integrate, manage and troubleshoot a BDR system built on Barracuda technology.

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Dynamics GP Great Plains Software Computer Consultant
Microsoft GP/Great Plains Computer Consultants

important features of Microsoft Dynamics GP/Great Plains accounting include a modular structure that allows you to buy only the functionality you need, a standardized architecture based on Microsoft technologies to secure your investment and offer a tightly interconnected environment, enhanced reporting services that permit you to track all operations, revenues and expenses and sales patterns, integration with Microsoft Office to speed access to corporate data, the capability to integrate data from virtually any db software or desktop software into Microsoft Dynamics GP, and an open architecture that makes it easy to create specialized programs. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer expert GP/Great Plains support professionals to show you how to convert the advanced features of Dynamics GP business accounting software into a high-value business solution.

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Firewall Security Information systems Security Outsourcing
VPN Security Auditor

Progent provides small and medium size businesses professional consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security companies such as Check Point Software, Juniper, and Symantec. Progent can help you design a detailed security strategy and choose the right products from multiple vendors to achieve your security objectives while staying within your spending limits.

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Home Based Microsoft Consulting Part-Time Job
Compensation for Computer Consulting Jobs

Progent's compensation model is built on revenue sharing, so just like working as a freelance consultant, your earnings are entirely tied to your work effort. Certain of our consultants focus on quality of life and elect to work at an easy pace, utilizing our self-determined calendar to pursue personal pursuits like hiking, car racing, snow boarding, fishing, travel, or sharing private time with family and friends. Others use the opportunity to earn big dollars through hard effort and extended days. Progent fully encourages either end of the spectrum plus any point in the middle.

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Mac Technical Support Technology Professional
Mac Support Consultants

Progent offers nationwide remote phone support and troubleshooting services for companies that run Apple macOS and OS X networks or whose IT systems include a combination of Apple Mac and Microsoft products. Progent's consultants can provide macOS and OS X users a variety of IT services including desktop assistance, migration to the most recent version of macOS from earlier editions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and iPad support, or migrating to iCloud services. Remote network consulting offers optimum leverage for your IT budget by protecting user efficiency and limiting the hours charged for computer repair services. Advanced remote support utilities and experienced service specialists and engineers allow Progent to handle the majority of IT issues without wasting time and expense by traveling to your site. In the vast majority of situations your network issues can be remediated by telephone or through a combination of phone support and remote network analysis. Progent can make available Cisco certified CCIE network experts and CISA and CISM certified security specialists to assist with the most challenging network problems.

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Microsoft Office 365 Security Troubleshoot
Office 365 Outlook Experts

Progent's certified Office and Office 365 experts can assist businesses to integrate Microsoft Office desktop and Office 365 apps such as Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that provides quick return on investment and promotes improved business outcomes. Progent can assist your company to integrate Microsoft Office or Office 365 applications with each other and with additional core Microsoft technologies including SharePoint Server, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent's consultants can also help you to resolve compatibility problems with different releases of Microsoft Office and can provide live online instruction to individual users and teams.

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SPS 2010 Support Services
Windows SharePoint Services Network Engineer

Progent’s Microsoft-certified consultants offer organizations of any size consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for intelligently coordinating people, groups and data. SharePoint provides a central location for your workers or customers to connect to, organize, share and manipulate useful data, documents, and software and to communicate with one another. Microsoft SharePoint enables faster and better decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services join employees, clients, teams and projects with the knowledge they’ve created in a way that makes data convenient to locate, retrieve and apply. Progent's certified SharePoint consultants can help you to manage your current SharePoint environment or upgrade to the current version of SharePoint.

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recovery from ransomware Consultancy
ransomware vulnerability Consulting

The ProSight Ransomware Preparedness Report is a low-cost service based on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your company's preparedness to block ransomware or recover rapidly after a ransomware attack. Progent will consult with you personally to gather information concerning your existing antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to create a cost-effective security and backup environment that reduces your vulnerability to ransomware and aligns with your business requirements.

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ProSight Network Health Reports Consult
Active Directory Health Check Services

Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an objective assessment of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a more manageable and safer Active Directory environment. Both options also provide the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler management, better compliance with information security requirements, higher utilization of network assets, faster problem resolution, more reliable backup and recovery, and less downtime.

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Progent's compensation structure is based on revenue sharing, so just like working as a freelance contractor, your earnings are directly driven by your work effort. Certain of our support staff stress quality of life and elect to work at an easy pace, utilizing our self-determined schedule to follow personal enthusiasms such as hiking, car racing, skiing, surfing, vacations, or sharing free time with family and friends. Other consultants use the opportunity to earn big dollars via hard work and long hours. Progent completely encourages both sides of the spectrum plus any point in between.

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Citrix Workflow Studio Consultants Citrix StorageLink Site Recovery Consulting
Catalyst 4900 Switch Network Consultant
Catalyst Switch IOS-XR Computer Consultants

Progent's Cisco-certified CCIE experts can help organization to set up, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also assist your business to enhance the security and compliance of Catalyst switches and migrate efficiently from legacy switches to modern devices.

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Computer Consultant for Exchange Server 2003 Upgrade Emergency Specialist for Microsoft Exchange 2003
Computer Consultant for Microsoft Dynamics GP ERP Dynamics GP Great Plains Accounting Support and Integration
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Professionals for NetApp SnapMirror
NetApp SnapMirror Consultant

NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with synchronous replication to provide rapid, zero RPO disaster recovery (DR) between datacenters located as far as 300km apart. Progent's team of seasoned IT experts can assist your business to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your technical requirements and budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by delivering guidance with tasks like assigning disk pools, arranging plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network, and testing your DR system to verify adherence with information assurance standards and government mandates.

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Professional for SCCM 2016 Mobile Application Management
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Configuration Manager 2016 automates application and device provisioning and updating, simplifies compliance settings control, inventories network assets, guards against corporate data leakage, provides health reporting, allows safe end-user self service, and delivers a common point of control for managing mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can assist you with any aspect of designing, implementing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid environments.

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Windows and Linux Computer Consulting
Microsoft Windows, Linux, UNIX, Solaris Technical Consultant

If your office computer system combines Linux technology technology with Windows, Progent can help you to integrate your IT resources into a cohesive network that allows all your operating systems to coexist for easy management, transparent information exchange, high availability, superior throughput, and strong protection. Progent's UNIX/Linux and Windows coexistence assistance services feature IT architecture integration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online technical support and repair, on-site technical support, and Helpdesk outsourcing.

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Exchange Server 2007 Configuration
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Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and maintaining email solutions for companies in the and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email system features protection, high uptime, easy access for remote and wireless users, time-saving administrative tools, and seamless integration with telephony. Progent offers consulting and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010 Server, MS Exchange 2007 Server, Microsoft Exchange 2003, and Exchange 2K. Progent can also help small or medium businesses to upgrade to MS Exchange 2016 or Microsoft Exchange 2013 Server.

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Progent can provide affordable online support for all editions of Microsoft Access including desktop and browser-based versions and offers expert assistance for application programming, database migration, performance optimization, report design, and troubleshooting. Progent also offers tailored online training for Office Access development and database administration.

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Meraki AP Management Professional
Computer Consultants for Meraki Wave 2 Wi-Fi Access Point

Progent's Meraki wireless AP experts offer remote and onsite support to assist businesses of all sizes to plan, deploy, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to set up and support Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology such as Catalyst and Nexus switches, routers and firewalls to create a seamless ecosystem that provides identical connectivity, responsiveness, security compliance, manageability and uptime for wired and wireless clients regardless of their location or computing device.

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Cisco Certified CCIE Migration Consultants

Progent's Cisco CCIE network experts can help you to configure, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software consulting.

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Cisco CCIE Online Computer Network Support

Progent's Cisco CCIE network infrastructure experts can help you to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.

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Progent's Microsoft and Cisco certified network engineers offer advanced help with a broad array of technologies and can provide that assistance online anywhere in the U.S. or onsite in major cities throughout the country and anywhere in California. Progent provides remote help for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a mix of Microsoft Windows and UNIX-based technology. Progent also offers the expertise of Cisco CCIE network engineers for the toughest connectivity issues, plus the support of CISSP-accredited security engineers to handle complex security planning and troubleshooting. Progent has provided online network support to companies in all 50 states in the United States.

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Microsoft Exchange Upgrade Technical Support

Progent is among the most expert information technology support companies for integrating e-mail systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small companies derive all the benefits of Exchange Server 2000 under common situations such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 Server administration.

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Microsoft AX Network Security Consultant
Microsoft Dynamics NAV Remote Consulting

Progent can give you access to programmers who can customize your Microsoft Dynamics ERP, MRP, and financial system packages to suit your specific business requirements. Progent’s Microsoft support experts provide experience in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers expert e-Commerce consulting support for secure, corporate-wide information sharing plus integration with Customer Relationship Management packages.

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Network Management Outsourcing Consulting Services

Progent's ProSight portfolio of managed services are designed to provide organizations who have small in-house network support staffs with affordable access to world-class management tools and technical expertise. Benefits of Progent's ProSight catalog of managed services include fixed IT management expenses, automation of common management processes, continual adoption of new technology, graceful transition from older technology to modern solutions, close alignment of information technology with strategic objectives, access to veteran network experts, and allowing management to focus on business instead of ever-changing information technology.

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Cisco VPN and Firewall Troubleshooting
Cisco Firewall and IPS Remote Troubleshooting

Progent's CCIE-certified network infrastructure experts can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.

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Cisco ASA 5500-X Firewall Network Consultants
Online Support Services for Cisco Firewall integration

Progent’s Cisco-Premier technology consultants provide professional PIX Firewall consulting services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector attack protection, and safe access services. Extending from small, plug-and-play desktop devices for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy level of security, performance and availability for business networks of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management tools. Progent’s Cisco experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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802.11 Wireless LAN Professional
Wireless Network Services

Progent can show you how to design, configure, manage, monitor, and repair a viable Wi-Fi LAN infrastructure, recommend appropriate technology, and integrate access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to create a complete wireless system security strategy that is well integrated with the security plan for your entire business network.

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MOM 2005 Network Consultant
Operations Manager Technical Support Services

Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager and also have fast access to Progent’s Microsoft Premier IT consulting professionals. With Progent's affordably priced network service programs, small businesses can select a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company information systems world-class reliability, security, and performance.

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Tracking Service Costs Engineer
Service Reporting On-site Technical Support

Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or small support firms who provide scant documentation or details of tasks done, every service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the service reports sent by each consultant to each client. The discipline of detailing and archiving service activity allows more efficient service and eliminates a variety of typical problems such as when a support client is effectively held hostage to a consultant who refuses to let go of vital service information.

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Small Business Technology Consulting
Small Business Technology Consulting

If you have a company IT system with 10 to 50 desktop users, Progent's IT outsourcing services free your company from dependence on an individual independent consultant while giving you affordable and dependable access to high-quality technical expertise. By providing network support help when you require it, offering advanced expertise for key technologies, delivering unique support such as automated network monitoring, and charging only for support you receive, Progent offers you an affordable solution for maximizing the business value of your small office network. Progent is the intelligent way for small businesses to build and support a robust and secure IT network and to benefit from quick access to the skilled help ordinarily restricted to enterprises who are able to afford a sizeable in-house IT organization.

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Azure VHD Professional
Azure Planning Consultants

Progent can assist you with any stage of Azure cloud migration including needs definition, prerequisites evaluation, system architecture, pilot testing, deployment, automated management, performance optimization, software license management, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist your IT staff to set up and debug firewalls and VPN tunnels so that your users can safely access to Azure resources, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft platforms to work in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to create a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure resources.

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SQL Server 2014 Backup Specialist
SQL Server 2014 Monitoring Computer Engineer

Microsoft SQL Server 2014 includes significant enhancements in critical areas including speed, availability, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently across all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and onsite consulting services that include planning, deployment, management, troubleshooting, and software development services to enable organizations of any size to realize fast return from their SQL Server 2014 deployment.

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Network Consultants for Cisco VoIP Phones and CallManager
SPA300 Series IP Phone Integration

Progent's Cisco VoIP phone and video IP phone experts can assist you to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Unified CM Express (CME) to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Unified CM applications that include Cisco Unified CM IM and Presence Jabber, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

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Internet Security and Acceleration Server 2006 Support and Setup
ISA 2006 IT Consultants

Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet resources while enabling enhanced productivity by making these applications available to legitimate remote or mobile users. ISA Server 2006 can guard business applications, services, and information throughout all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-certified ISA Server 2006 experts can help you plan, install, configure, and maintain ISA Server 2006 on your system so your business achieves a smart and affordable balance of security, convenience, and performance.

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Data Protection Manager 2016 ReFS Support and Integration
Online Consulting for System Center DPM 2016

System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified recovery functions for Microsoft-based networks. SCDPM 2016 offers application-aware protection for critical workloads such as Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux VMs, works with VMs hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to design, deploy, administer, and repair a multi-site backup/restore system built around System Center 2016 Data Protection Manager. Progent can assist you to migrate from an older version of DPM or from an outdated solution, and Progent can optimize your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployments. Progent offers online or onsite support and can deliver occasional guidance to help you through challenging issues or provide end-to-end project management support to help you finish your SCDPM 2016 initiative on schedule and on budget.

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CISSP-ISSAP Security Professionals
Consulting Services for CISSP Certified Information Security Officer

Progent's CISSP-premier cybersecurity consultants can help organizations of all sizes with any aspect of information system security. Progent can help create cost-effective security systems that protect a small office against modern threats or Progent can design, deploy, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate local, remote, and mobile users accessing IT resources distributed over multiple physical datacenters and various clouds.

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Progent can assist your business in all facets of your migration to Exchange 2016 including designing HA system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines, mailbox databases and logs; setting up HLB for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Juniper Junos os IT Services
Juniper Junos os Firewall Support

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Consultancy for Windows Server 2008
Windows Server 2008 Professionals

Windows Server 2008 is an important step forward in making IT networks more secure and available, simpler to virtualize and administer, higher performing, and able to offer a better platform for web publishing. Progent can help your company benefit fully from the improvements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, training, temporary staffing, monitoring, and security engineering expertise.

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Microsoft Office 2000 Information Technology Integrators
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To provide economical network support for small companies, Progent has developed full-service computer outsourcing packages that give small companies quick access to technical expertise without forcing you to recruit, train, and maintain a large in-house IT staff. Progent’s IT outsourcing services offer you an economical alternative for building a secure and reliable environment for your important Windows business productivity suites including Microsoft Office XP and Microsoft Office 2003.

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Progent's pricing model is to bill for phone service and on-premises visits by the minute. Consequently, you are billed just for delivered support. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in regions where Progent provides on-site support, Progent does not charge for travel except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no minimum fee and asks no monthly commitment for services delivered during normal business hours. Many service firms demand large minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with big bills for fast solutions so you won't be forced to allow simple problems to stay unaddressed.

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Progent has a long background delivering a full-spectrum of online IT support and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the pioneers in providing advanced remote network support and has provided IT solutions to clients in all 50 states. Online support saves travel costs and resolves issues faster than on-premises support.

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Consultant for ProSight Virtual Server Private Cloud Hosting
Engineers for ProSight VM Hosting

Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's servers in a solution that gives the maximum degree of dependability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting services are based on mature virtualization platforms that allow small companies with multi- platform environments to save dramatically on the costs of capital equipment, infrastructure maintenance, and network management while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.

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Progent's seasoned ransomware recovery experts can help your business to restore an IT network victimized by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or MongoLock.

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Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can eliminate as much as 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you’re planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require when you need it.

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SQL Server 2000 Migration Consultants

SQL Server 2005 delivers indispensable, standardized tools to computer experts as well as to network users, reducing the difficulty of designing, integrating, managing, and using enterprise information and database applications on platforms ranging from handheld devices to corporate data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with real-world expertise and broad knowledge in planning and building information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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Progent's Microsoft and Cisco-certified consulting engineers can help you to determine the benefits of Exchange Server 2010 for your company and can help you to design and implement an efficient upgrade to Exchange 2010 from Exchange 2003 or Exchange 2007 Server that will offer fast payback by improving your workers' efficiency, cutting the cost of equipment and service, streamlining administration, and consolidating your vital communications technologies.

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Progent’s certified Cisco IT security consulting professionals offer expert PIX and ASA Firewall consulting services including infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack defense, and safe access services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable enterprise-grade products, Cisco PIX and ASA Firewalls provide a high level of protection, high throughput, and excellent reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, minimizing possible OS-specific security holes.

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Progent's Microsoft Premier engineers can provide expert support for enterprise-wide deployments of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-site Exchange Server 2007 installations or updates and can provide local technicians to assist enterprises with installations of Exchange Server 2007 in the or any area covered by Progent's engineers.

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Case Studies for Operations Manager
Operations Manager Case Study

Before Progent’s MOM-based solution, system issues were approached reactively, after users were impacted by them. With the help of proactive, automated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to anticipate server problems before they becomes critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can resolve looming problems before customers know that the problems are there. Progent has background with MOM 2005 and MOM 2000 to provide small company networks enterprise-class service continuity, security and productivity.

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Progent's CISSP-premier network security experts can assist organizations of any size with any aspect of information system security. Progent can implement cost-effective security solutions that guard a small office against advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, remote, and mobile clients sharing network resources spread across multiple physical sites and public and private clouds.

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Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, enhancing and troubleshooting Microsoft SCOM solutions and offer organizations of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.

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Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms make it possible to create specialized line-of-business programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you design reports that allow you to track your business more effectively, turning uncooked information into valuable insights into your business.

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Ubuntu Linux Professional

If you are developing Linux-based applications on a network that has MS Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that allows you to focus on your field of strategic know-how while avoiding the constant distraction of managing your company information system. Through the use of automated server monitoring and by delivering remote and on-site support as your business needs it, Progent represents an economical alternative for maintaining an information network that provides excellent availability, protection, and efficiency. Progent's UNIX/Linux developer support services feature full-service information technology outsourcing, virtual infrastructure, online and on-premises service and repair, proactive network monitoring, and Contact Center outsourcing.

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ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses state-of-the-art remote monitoring and management technology to keep your IT system operating efficiently by tracking the health of critical devices that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT staff and your assigned Progent consultant so any looming issues can be resolved before they have a chance to disrupt productivity.

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Office 365 is Microsoft's growing suite of client productivity apps and cloud services offered on a monthly or annual subscription basis. Office 365 apps and cloud-based services are available in an array of subscription plans targeted at customers from students and households to enterprises. Progent can provide quick and easy online access to specialists with expertise in Microsoft, macOS, iOS, and Android platforms. Progent can help you to evaluate the many subscription options available with Office 365 and integrate your network with Office 365 so you realize top business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and maintain hybrid networks that transparently combine local and cloud products and services.

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Office 365 is Microsoft's growing family of client productivity applications and cloud services available on a subscription basis. Office 365 apps and cloud-based services are available in an array of subscription plans intended for markets ranging from students and home offices to global enterprises. Progent offers fast and easy online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Android technology. Progent can assist you to understand the many subscription plans available with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and maintain hybrid networks that transparently integrate local and cloud-based resources.

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Progent’s IT outsourcing services offer economical computer consulting for small businesses. Whether it involves designing system architecture, setting up an internal Help Desk or using an outside one, rolling out a new email system, monitoring your system, or creating an on-line business application, outsourcing your IT engineering services can reduce expenses and eliminate uncertainties, allowing IT service budgets to increase in a more linear and manageable manner than is feasible by building up a large, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and highly available system foundation for your vital business software based on Microsoft Windows such as Office XP, Office 2003, and Office 2000.

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Progent believes that a carefully designed and executed information system is a crucial factor for enabling any firm's success, and we apply this credo in our corporate system environment. We have created a non-stop virtual office infrastructure that enables Progent's staff consultants and certified contractors to deliver rapid and efficient support, cooperate easily on sophisticated projects, and gain from career and personal growth from acting as part of a dynamic company culture of self motivation and freedom.

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Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point.

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System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines security and compliance settings control, keeps track of network assets, guards against corporate data leakage, performs network health monitoring, enables secure self service, and delivers a common control mechanism for managing multi-OS networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can assist you with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid environments.

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Microsoft SQL Server Technology Consulting

Microsoft SQL Server 2005 offers indispensable, familiar tools to computer professionals and network users, lessening the complexity of designing, integrating, administering, and using company data and analytical applications in environments ranging from handheld devices to corporate information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and broad knowledge in planning and building data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.

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GIAC was established in 1999 to certify the skill of information technology security experts. GIAC certifications are acknowledged by businesses and government organizations all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer help with all of the network security services addressed under GIAC accreditation including auditing infrastructure vulnerability, event management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

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Microsoft Windows 2003 Setup and Support
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The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of support in Microsoft integration, ensures you success in selecting the edition and configuration of Windows 2003 Server that aligns best with your company's strategy. Progent can also assist you with planning, deploying, managing and supporting powerful information technology applications based on Windows Server, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.

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Progent's CISSP-certified network security consultants can assist businesses of all sizes with any aspect of information system security. Progent can help implement cost-effective security systems that guard a small office against modern malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid enterprise networks that support onsite, remote, and mobile clients sharing network resources spread across multiple physical datacenters and various clouds.

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Progent's webinars offer small companies the affordability, ease, and versatility of web-based learning and the effective pedagogic methods of expert teachers who employ sophisticated technology to emulate live, participatory classrooms. Progent can provide remote education for popular desktop software including components of Microsoft Office suite such as Excel, Word, PowerPoint, and Visio: Dynamics accounting and analytics solutions including MS Dynamics GP (Great Plains); plus other popular desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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Progent's expert solution designers and software developers can assist your company to build enhancements to Microsoft GP that support the special requirement of your organization without losing the advantages of Windows integration and connectivity. Progent can also offer help with a selection of development tools that can be used to build integrations with Microsoft Dynamics GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

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Microsoft Exchange 2016 Technical Support
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Progent can assist you in all phases of your migration to Microsoft Exchange 2016 including planning high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified restore functions for Microsoft-based environment. SCDPM 2016 delivers application-aware protection for critical platforms such as Microsoft SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, works with virtual machines running on Hyper-V and VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to design, implement, manage, and repair a multi-site backup/restore system built around Data Protection Manager 2016. Progent can help you to upgrade from a previous release of Data Protection Manager or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployment models. Progent offers remote or onsite support and can provide as-needed expertise to resolve technical bottlenecks or provide end-to-end project management or co-management support to make sure you finish your SCDPM 2016 deployment on time and on budget.

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Configuration Manager automates application and device deployment and updating, centralizes compliance settings control, inventories network assets, protects against corporate data leakage, provides network health reporting, enables safe end-user self service, and offers a common point of control for managing multi-OS networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud specialists can help you with any facet of planning, installing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid environments.

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Progent can assist your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's modern Wi-Fi controller solutions.

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Network Engineer for Microsoft Lync
Microsoft Lync Network Consultant

Microsoft Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) telephony. Lync 2010 can extend the capability of Exchange, SharePoint and Office desktop or cloud-based Office 365 and simplify management through integration with Active Directory. Lync can also cut capital and operational costs by eliminating VoIP hardware and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support services to assist you to maintain and repair your current Lync Server 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business upgrade.

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Progent's Private Cloud Hosting service provides complete hosting of a small or mid-size company's servers in an environment that gives the maximum level of dependability and expandability and is in addition simple to migrate to another host. Progent's Private Cloud Hosting services are built on proven virtualization architectures that enable small companies with multi- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.

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Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry experience, at the front lines of network service, executing a broad range of technical tasks for an extensive array of customers. Each Progent support professional shares a refined collection of individual best practices that are combined into shared best practices standards that Progent instills in its consulting personnel. This ensures that you get not just world-class technical skills, but also a consultant with proven methods for applying technical knowledge to solve actual IT problems quickly.

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Progent's work environment will allow you to become a better professional by enhancing your technical knowledge and boosting the satisfaction of your customers. Progent makes good on this commitment by recruiting the best professional experts for you to operate with, offering an advanced system architecture, running proprietary software utilities to enable the highest quality of support, and by optimizing our business models for finding and retaining clients.

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Microsoft Virtual Server Administration Professionals
Consult for Microsoft Virtual Server Administration

Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 operating system and based on software originally developed by Connectix, provides the performance needed to carry out hardware reduction, software migration, and server quarantine projects through virtualization techniques in an enterprise-class IT network with high scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at businesses wishing to enhance ROI in software programming and testing, migration from outdated mission-critical applications, and hardware consolidation. Progent's certified Virtual Server experts can help your IT staff to evaluate and integrate Microsoft Virtual Server 2005.

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Consulting Services for Windows 2008 Cluster Server
Microsoft Windows Failover Cluster Technology Consulting Services

The clustering feature set incorporated into the Datacenter and Enterprise editions of Windows Server 2008 has been dramatically redesigned to simplify the installation, configuration, and maintenance of server clusters that offer improved levels of network dependability, protection, efficiency, and versatility. New or enhanced features include cluster Validation, revamped configuration and installation, improved cluster management, new cluster architecture for increased uptime, hardened security and quorum structure, fewer failure points, greater storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's consultants can help your company assess the business benefits of failover clusters, design and execute a deployment, train your IT staff to manage your cluster environment, provide ongoing consulting and technical help services, and create and test a business continuity plan.

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Progent's Microsoft-certified engineers can deliver low-cost remote and onsite help to carry out your migration to Exchange Server 2010, produce comprehensive documentation of your new email system, train your network support team and users to get them ramped up quickly on Exchange 2010, and provide ongoing administrative services and engineering support. Progent can also help you migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.

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Microsoft Operations Manager IT Consultants

Small to middle size companies can now get all the benefits of Operations Manager and also have quick access to Progent’s Microsoft Premier network consulting professionals. With Progent's economically priced network service packages, small and midsize organizations can choose a simple System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide small company networks enterprise-class availability, security, and productivity.

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Progent can assist your organization to utilize Cisco's networking technology to build a robust basis for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in key areas including compute and storage utilization, security and compliance, versatility, reliability, and disaster recovery.

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Cisco's security and remote connection technology for small companies represent a full range of easy-to-administer security products to help protect your local and remote information system. Cisco's VPN line includes routers, firewalls, intrusion detection systems and VPN appliances. Progent's professional consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that align best with your business goals.

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Progent's Cisco CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.

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Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and repair a system-wide move to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the important 32-bit programs that you want to keep plus the latest 64-bit versions of applications you plan to install.

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Microsoft SQL Server Network Consulting

Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the rapid development of a new generation of high-end applications that can give your company a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in planning, installing and managing Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET platform.

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Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller solutions.

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NetScreen Security Consultant

Progent's Juniper-certified NetScreen consultants can help you to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen products to more current Juniper products, and repair infrastructure problems in all-Juniper or mixed-vendor environments.

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Office 365 is Microsoft's extensive family of productivity programs and cloud services offered on a monthly or annual subscription basis. Office 365 programs and cloud-based services are offered in a variety of subscription plans intended for markets ranging from individuals and home offices to global enterprises. Progent offers quick and easy online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can assist you to evaluate the wealth of subscription plans offered with Office 365 and configure your network with Office 365 so you derive top business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux technology. Progent can also help you to build and manage hybrid ecosystems that seamlessly integrate local and cloud-based resources.

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Dynamics GP App Development Development Firm

Progent's seasoned application designers and programmers can help your business to build customizations to Microsoft Dynamics GP that address the unique requirement of your business without losing the advantages of Windows integration. Progent can also provide help with a selection of software development tools that can be utilized to build user-interface and data integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.

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Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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