If your company IT network is in New Mexico you can depend on fast online help from a UNIX or Cisco CCIE support specialist to fix complex problems involving your IT network. Progent retains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals accessible online of any nationwide service organization in the country. The cost is competitive, billing is per minute, engagement is quick, and support is unbeatable.
If your New Mexico business is outside of larger urban areas including Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, help from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers could be limited during a network crash. This could mean a loss of income for your business, angry clients, unproductive employees, and distracted executives. By contacting Progent, you have access to a Premier engineer who can deliver assistance when you require it to keep your information system running.
Since Progent charges for remote service on a per-minute basis, your company pays just for services received. Progent requires no startup surcharge. Some remote support companies demand significant minimum payments or charge for each fifteen minutes or longer. Progent's by-the-minute granularity and simple billing policy eliminate large tabs for fast fixes.
If your New Mexico business needs online help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote help, call 866-776-4368, or see Contact Progent.
Why is Progent's Online Technical Support Program Unique?
Progent's seasoned team of online consulting professionals has a wide range of world-class computer knowledge. This enables Progent's remote technical support specialists to deal successfully with the most complex technical problems faster than is feasible with ordinary third-party support organizations or with the in-house support resources usually available to smaller businesses. Progent has developed the tools and skills to repair problems economically in many different network environments that feature mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE consultants have been awarded major certifications including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service team members also have a variety of high-level Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional (CCVP), and Design Associate.
To assist companies that operate networks incorporating a mix of UNIX/Linux, macOS and OS X, and Microsoft operating systems, Progent's online support team can provide the services of support specialists have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent provides phone-based support from professionals who have been awarded recognized security certifications including CISM Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional engineers. The scope of Progent's expertise coupled with Progent's group approach to fixing technical problems allows service escalation, if appropriate, to specialists with relevant competence to resolve unusually tough jobs. This speeds up remediation of urgent network problems, prevents network disruption, and minimizes maintenance bills.
For companies in the state of New Mexico, Progent offers fast remote communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for emergency expertise to fix computer problems that are threatening business productivity but are beyond the experience of your ordinary network service group. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Certified consultants can connect to your computer environment via advanced remote troubleshooting utilities that allow them to deliver fast and efficient analysis and repair of serious network problems.
Troubleshooting Services Progent's Phone-based Support Experts Can Provide Your New Mexico Company
Progent's service specialists can deliver advanced assistance for a comprehensive array of UNIX/Linux, Apple, Cisco, and Windows products and technologies such as:
Online Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X remote computer support team can assist New Mexico companies to maintain an extensive assortment of information products and technologies including network architecture, messaging support, security expertise for networks and business operations, Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X systems, VMware products for server economization and streamlined management, and transitioning from outdated systems to modern environments based on updated versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.
Progent's service experts can provide online troubleshooting for computers powered by popular versions of the UNIX OS such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux platforms such as
Cisco Network Architecture and Security Technology
Progent is unmatched in the network support industry for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network professionals who earn this rare certification by passing intense examinations supervised by Cisco. Usually Cisco CCIEs are hired by big enterprises or nationwide ISPs, and as a result their skills are not readily available to the general public.
Progent is one of the few IT technology support firms that ensures that Cisco CCIEs are accessible to help small and mid-size organizations. Also, Progent can provide quick contact with a Cisco CCIE by phone so you can benefit from timely support for urgent network problems that are disrupting your business but are not within the competence of your local IT support providers. Progent's CCIE engineers can access your environment by means of secure remote troubleshooting technology in order to provide rapid and affordable analysis and remediation of critical system trouble. To see additional information on Progent's support for Cisco network appliances, visit Cisco Network Consulting Support.
Microsoft Certified Partner for Remote Expertise for MS Windows
Progent's Microsoft-expert online support engineers can provide network troubleshooting and IT help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the expertise of support professionals who can assist you with a broad range of technology practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
MS Exchange 2016 Server planning and deployment, Exchange 2013 configuration,
Microsoft Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid deployment consulting,
SharePoint Server 2019 design and deployment,
Skype for Business Server integration consulting and Lync Server migration, Microsoft Forefront TMG management and ISA Server 2006 maintenance, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
Small Business Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified System Security Engineers
Progent provides you contact with accredited CISA, CISM, and ISSAP security consultants who can deliver a variety of security services that can enhance the resistance of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X network against assaults or help your business to revive quickly from an assault. Security services available from Progent include: comprehensive security audits using tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; quick recovery from malicious assaults; integrating firewalls; planning safe techniques for off-site and mobile connectivity; protecting your email system from spam and directory harvest attacks; and offering 24x7 proactive monitoring. To read additional information concerning Progent's security expertise for small and midsize businesses, see Progent's Engineering Expertise for System Security.
Business Applications Services: Training, Customization, Problem Solving
Progent's Apple Mac technology experts can promote the creative facets of Macintosh computing by providing help services and education in imaging, audio, and motion video. Progent's support professionals can provide expertise in a variety of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team can supply in-depth consulting support and training in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for familiar Microsoft business applications such as CRM, Office Project, Office Word, and Microsoft Office Excel. To find out more information concerning Progent's consulting, customization, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Call Center Outsourcing Options
Progent provides three support programs for Call Center services that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are designed primarily for businesses who require the immediate availability of a professional Help Desk Call Center but who have limited budgets and IT management resources. Progentís Virtual Help Desk is a seamless extension of your existing Call Center resources. Progent can act as a primary Call Center for your business, serve as an escalation resource for tough technical problems, or be ready in those situations when your ordinary resources are too busy. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk Call Center or improving your current one, selecting or programming Help Desk application software to meet the special requirements of your company, or adding supplemental personnel to operate remotely in conjunction with your in-house Help Desk group during demanding scenarios like software migrations. To find out more concerning Progent's Call Center support and outsourcing services, see Progent's Help Desk Call Center Services.
Progent's Online Technical Support Technologies
Get in Touch with a UNIX/Linux or Cisco Technical Assistance Expert Now
Progent's sophisticated service database system keeps comprehensive documentation of all service provided to Progent's customers. Every active Progent team engineer has the benefit of the details of services rendered to each client by any team engineer. This history of issues and solutions is structured as an easily accessible internal database that permits Progent's online support professionals to communicate their knowledge with the whole team to ensure that the value of Progent's support services grows daily. Progent's partnerships with major vendors including Cisco and Microsoft make available additional vast support databases and to manufacturers' in-house engineering personnel that allow Progent's remote consulting experts to arrive at the optimal solutions promptly.
To learn how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for urgent online professional assistance in New Mexico, call 1-800-993-9400 or visit Expert Remote Computer Help.