If your business information network is in the state ofNew Mexicoyou can have quick online access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to help with emergency issues involving your computer network. Progent maintains among the largest teams of UNIX and CCIE-certified support professionals accessible online of any nationwide service firm in the U.S. Rates are affordable, billing is by the minute, sign-up is quick, and support is unbeatable.
If yourNew Mexicobusiness is situated away from major urban neighborhoods likeAlbuquerque, Las Cruces, Santa Fe, or Rio Rancho, the availability of UNIX or CCIE-certified experts could be problematic when you have an urgent situation. This could mean a drop in productivity for your business, angry clients, idle workers, and defocused executives. By calling Progent's online services, you can get in touch with a Certified engineer ready to provide expertise whenever you have to have it to get your computer network on line.
Since Progent charges for remote service by the minute, your company owes only for support received. Progent asks for no startup charge. Many online support organizations have significant minimum fees or bill for each fifteen minutes or longer. Progent's small granularity and straightforward pricing model do away with unexpectedly large tabs for quick solutions.
If your New Mexico company needs remote assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or see Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's seasoned team of online support engineers offers a broad range of in-depth computer skills. This enables Progent's remote service experts to resolve the most challenging network trouble faster than is feasible with ordinary independent service organizations or with the internal support resources usually available to small or mid-size companies. Progent has refined the tools and experience to repair problems efficiently in a wide variety of computer environments that feature combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have qualified for professional certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service experts also have a number of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional, CCDA and CCDP.
In order to assist companies that run networks featuring a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's remote service group offers the assistance of consultants with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security expertise, Progent offers phone-based support from professionals who have earned a variety of security certifications such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to fixing network problems streamlines trouble ticket escalation, if appropriate, to experts with relevant background to resolve particularly tough support calls. This accelerates resolutions of serious network problems, avoids system disruption, and minimizes technical support bills.
For companies in the state of New Mexico, Progent enables fast remote access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for emergency assistance to fix computer issues that are impacting your business but are not within the comfort zone of your ordinary computer support organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier service team can connect to your network with advanced remote troubleshooting technologies that allow them to provide fast and affordable evaluation and resolution of serious network problems.
Troubleshooting Services Progent's Online Support Specialists Can Offer Your New Mexico Business
Progent's network engineers are qualified to offer expert help for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows solutions such as:
Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online technical support team can assist New Mexico companies with a broad array of information products and technologies including system architecture, email support, security consulting for computer systems and company operations, Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X systems, VMware technologies for processor consolidation and streamlined management, and transitioning from dated systems to modern solutions based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals can provide remote troubleshooting for computers based on leading derivatives of the UNIX platform including:
macOS and OS X,
SCO UNIX and
SGI/Irix or mainstream Linux products such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the network support industry for offering immediate and economical communication with Cisco CCIEs. CCIEs are elite networking engineers who earn this prestigious credential only after thorough examinations supervised by Cisco. The vast majority of CCIEs are employed by big corporations or nationwide ISPs, and as a result their help is not easily available to smaller companies.
Progent is one of the only network consulting organizations that ensures that CCIEs are available to assist small and medium sized companies. Also, Progent facilitates quick contact with a Cisco CCIE by telephone so your company can get immediate help for critical network problems that are impacting your business but are not within the comfort zone of your usual IT support personnel. Progent's CCIE consultants can access your network using secure remote support tools to execute quick and cost-effective analysis and resolution of urgent network trouble.
CCIE Certified engineers from Progent can assist your business to design, configure, and service a converged information system that can simplify operations, lower costs, and speed the path to productivity. By providing Cisco broadband routers expertise with Catalyst switches support and Cisco Aironet wireless products integration assistance, Progent can significantly enhance the strategic value of your network infrastructure in New Mexico. To find out additional information concerning Progent's expertise in Cisco network appliances, refer to Cisco Technology Consulting Support.
Microsoft Certified Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-certified remote support experts can provide computer system repair and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your company the expertise of consulting professionals who can help your company with a broad range of platform practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2019 planning and configuration,
Microsoft Exchange 2016 planning and deployment, Exchange 2013 integration,
Microsoft Exchange 2010 maintenance,
SharePoint Server 2016 migration consulting,
SharePoint Server 2019 design and configuration,
Microsoft Teams integration,
Skype for Business Server integration consulting and Lync 2010 migration, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Premier System Security Consultants
Progent offers you the services of qualified CISM, CISA and CISSP security engineers who can deliver a range of system protection services that can improve the defenses of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against attacks or help you to revive promptly from a breach. Security solutions offered by Progent include: in depth security evaluation using utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Nikto; fast recovery from virus and worm assaults; integrating firewalls; designing secure techniques for remote and mobile access; securing your messaging infrastructure from spam and directory harvest attacks; and offering 24x7 automated monitoring. For more about Progent's security expertise for small and midsize businesses, see Progent's Engineering Expertise for Network Security.
Applications Services: Training, Programming, Troubleshooting
Progent's Mac technology consultants can promote the creative aspect of Macintosh computing by offering help services and education in graphics, audio, and video. Progent's consultants can provide help in a range of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group offers in-depth engineering expertise and education in special application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and education for familiar Microsoft applications such as CRM, MS Project, Office Word, and Microsoft Office Excel. For additional information about Progent's expertise, programming, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.
Call Center Support and Outsourcing Options
Progent offers a variety of programs for Help Desk Call Center assistance that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who need the immediate availability of a professional Call Center but who have relatively small budgets and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your current Call Center staff. Progent can act as a primary Help Desk Call Center for your organization, represent an escalation alternative for the most challenging technical issues, or be ready in overflow situations when your other resources are too busy. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk or improving your current one, selecting or programming Call Center application software to meet the particular requirements of your company, or providing supplemental personnel to operate online in conjunction with your in-house Call Center resources to deal with high-demand events such as software migrations. For additional information about Progent's Help Desk Call Center support and outsourcing, see Progent's Help Desk Call Center Services.
Progent's Online Technical Support Tools
Progent has developed an arsenal of customized technologies, evolved during years of use, focused on promoting the highest standard of service for delivering online engineering help and repair for small and midsize business IT systems. Progent offers safe Virtual Private Network support for VPN gateways from a variety of popular companies including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online connectivity allows the engineers of Progent's Technical Response Center to interface to your system without violating system security.
Progent's sophisticated customer support database system includes extensive records of all service provided to Progent's clients. Each active Progent team engineer has access to the specifics of support delivered to each customer by any team member. This database of issues and resolutions is structured as a conveniently accessible internal database that enables Progent's online support engineers to share their knowledge with the whole team to ensure that the effectiveness of Progent's support services improves daily. Progent's partnerships with key industry leaders including Cisco and Microsoft make available other vast technical support knowledge bases and to manufacturers' internal support staff that enable Progent's online service specialists to find the optimal solutions promptly.
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Now
To learn how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for urgent online professional help in New Mexico, phone 1-800-993-9400 or visit Urgent Online Computer Help.