If your business information network is in the state of New Mexico you can now get fast remote contact with a UNIX or CCIE-certified expert to fix the toughest problems that threaten your network. Progent offers the services of one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants available online of any independent support firm in the U.S. The cost is affordable, charges are per minute, engagement is fast, and service is unbeatable.
In case your New Mexico network is located away from major urban neighborhoods including Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, access to UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers could be limited when there's a crisis. This can result in lost revenue for your company, angry clients, unproductive employees, and distracted management. By calling Progent, you can get in touch with a Certified professional who can deliver assistance whenever you need it to keep your computer network operating.
Because Progent bills for telephone-based service on a per-minute basis, your company owes exclusively for services received. Progent imposes no initialization charge. Some remote support firms have large minimum time requirements or charge for each fifteen minutes or more. Progent's small granularity and simple pricing model save you from big invoices for speedy repairs.
If your New Mexico business needs online assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or see Contact Progent.
Why is Progent's Online Support Program Unique?
Progent's experienced staff of remote consulting engineers possesses a wide array of in-depth information technology knowledge. This enables Progent's remote service specialists to resolve the most challenging network trouble more quickly than is feasible with ordinary third-party service firms or with the in-house IT staff usually available to small or mid-size companies. Progent has refined the technology and skills to fix technical issues efficiently in a wide variety of network configurations that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE consultants have earned advanced certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also hold a variety of key Cisco credentials including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Professional.
In order to assist companies who operate environments incorporating a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's online support team can provide the help of consultants have earned important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security consulting, Progent provides remote contact with professionals who hold the industry's top security credentials such as CISM Engineers, Certified Information Systems Security Professional specialists, and ISSAP engineers. The scope of Progent's expertise combined with Progent's group approach to fixing network problems streamlines trouble ticket escalation, if needed, to experts with relevant background to resolve unusually tough support calls. This speeds up remediation of serious problems, avoids system disruption, and reduces technical support bills.
For organizations in the state of New Mexico, Progent enables fast online communication with a UNIX/Linux, Sun Solaris, macOS or OS X specialist for urgent help to fix computer problems that are affecting business productivity but are beyond the experience of your local network maintenance resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-Certified consultants can connect to your network via advanced remote troubleshooting tools in order to deliver quick and economical analysis and repair of serious network issues.
Services Progent's Online Consulting Experts Can Provide Your New Mexico Company
Progent's network consultants can offer advanced support for an extensive array of UNIX, Apple OS X, Cisco, and Microsoft Windows solutions such as:
Online Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based network service staff can assist New Mexico small businesses to maintain a broad assortment of computer products and technologies such as system infrastructure, messaging solutions, security consulting for computer systems and business operations, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, VMware technologies for server economization and streamlined administration, and migration from older systems to current environments based on newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals can provide online technical help for computers powered by major variants of the UNIX platform such as:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux packages including
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the network support industry for offering fast and economical access to Cisco CCIEs. Cisco-certified CCIEs are sought-after network engineers who earn this advanced certification by passing intense testing administered by Cisco. Most Cisco CCIEs work for big enterprises or national Internet service providers, and as a result their help is not readily available to small and mid-size businesses.
Progent is one of the rare IT technology consulting organizations that makes sure that Cisco CCIEs are accessible to help small and medium sized businesses. In addition, Progent can provide convenient access to a Cisco CCIE via telephone so you can receive immediate support for complex network problems that are hurting your productivity but are outside the experience of your ordinary IT support personnel. Progent's CCIE consultants can tie into your system by utilizing secure on-line troubleshooting tools to execute quick and affordable diagnosis and resolution of serious network problems.
CCIE Authorized engineers from Progent can assist your business to architect, implement, and support a converged business network that can simplify operations, lower expenses, and speed the path to profitability. By providing Cisco broadband routers experience with Cisco Catalyst switches consulting services and Cisco wireless technology configuration help, Progent can significantly increase the business value of your connectivity environment in New Mexico. For more concerning Progent's services for Cisco network appliances, refer to Cisco Network Engineering Expertise.
Microsoft Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-expert online service professionals can provide computer troubleshooting and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the assistance of support professionals who can help you with a broad variety of platform expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
MS Exchange Server 2019 integration,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid deployment expertise,
SharePoint 2019 design and deployment,
Skype for Business configuration consulting and Lync 2010 maintenance, Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Network Security Professionals
Progent provides you access to certified CISM, CISA and CISSP security engineers who offer a variety of system protection services to bolster the immunity of your UNIX/Linux, Sun Solaris, or macOS and OS X network against assaults or help you to recover promptly from an attack. Security services provided Progent include: extensive security audits utilizing tools such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds and Hydra; fast recuperation from virus and worm assaults; integrating firewalls; planning secure architectures for remote and mobile connectivity; securing your email system against spam and DHA attacks; and implementing round-the-clock proactive monitoring. To find out more information about Progent's security support for small and midsize businesses, refer to Progent's Professional Expertise for Network Security.
Applications Support: Training, Custom Development, Integration
Progent's Apple Mac technology experts can promote the creative facets of Mac computing by offering consulting services and education in graphics, sound, and video. Progent's support professionals can provide expertise in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Group offers professional engineering support and training in special application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for familiar Microsoft business applications such as Microsoft CRM, MS Office Project, MS Word, and Office Excel. To read more information concerning Progent's consulting, customization, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.
Help Desk Call Center Service and Outsourcing Alternatives
Progent provides three programs for Call Center services that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-authorized network experts. Progent's Help Desk Call Center team of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts are ready to offer your clients convenient contact with a dependable support team with extensive experience in telephone-based support and online repair service for small and midsize business information systems. Progent's concentration is on giving the Help Desk a respected image as a solid contributor to business success, and Progent's goal is to fix and not just report problems. To learn more about Progent's Help Desk Call Center support and outsourcing, refer to Progent's Help Desk Support.
Progent's Remote Service Tools
Progent has deployed a collection of optimized tools, evolved over many years of use, dedicated to promoting the most advanced standard of service for delivering remote engineering help and repair for small and midsize business IT systems. Progent offers safe Virtual Private Network support for VPN gateways from a variety of popular companies including Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN online connectivity allows the consultants of Progent's Technical Response Center to connect to your environment without compromising corporate security.
Progent's powerful customer support reporting software includes thorough records of all support delivered to Progent's clients. Each authorized Progent team consultant has the benefit of the history of services provided to every customer by any team engineer. This history of problems and fixes is organized as a readily accessible proprietary database that permits Progent's online support engineers to share their knowledge with the whole team to ensure that the efficiency of Progent's technical support improves daily. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to additional vast technical support databases as well as to vendors' internal technical personnel that allow Progent's online consulting experts to arrive at the best resolutions promptly.
Contact a UNIX/Linux or Cisco Technical Support Expert Immediately
To see how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco CCIE for emergency online consulting support in New Mexico, phone 1-800-993-9400 or visit Expert Remote Computer Support.