If your business information network is in the state ofNew Mexicoyou can now get quick remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to resolve emergency problems involving your IT network. Progent offers the services of one of the largest groups of UNIX and Cisco CCIE support professionals available online of any independent service organization in the United States. The cost is affordable, charges are by the minute, sign-up is immediate, and service is unbeatable.
In case yourNew Mexicobusiness is away from larger metropolitan neighborhoods such asAlbuquerque, Las Cruces, Santa Fe, or Rio Rancho, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often limited when you have a network crash. This can cause lost revenue for your business, upset clients, unproductive workers, and distracted executives. By calling Progent, you have access to a Certified professional who can deliver expertise when you require it to get your network on line.
Because Progent bills for phone service per minute, your business is invoiced only for support provided. Progent requires no initialization surcharge. Many remote support firms demand large minimum time requirements or bill for each quarter hour or longer. Progent's by-the-minute granularity and simple billing policy eliminate large bills for fast repairs.
If your New Mexico company needs online assistance for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Support Services Unique?
Progent's experienced team of online support professionals has a wide range of in-depth information technology skills. This enables Progent's remote service specialists to deal successfully with the most complex technical problems faster than is possible with ordinary independent service firms or with the in-house support resources commonly available to small or mid-size businesses. Progent has developed the tools and skills to repair problems efficiently in many different network configurations that feature mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE engineers have qualified for professional credentials including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support engineers also have a number of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, CCVP, and Design Associate.
To assist companies who maintain environments incorporating a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's remote support group makes available the services of support specialists with important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security consulting, Progent offers online support from professionals who have been awarded a variety of security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional engineers. The range of Progent's expertise coupled with Progent's cooperative approach to fixing technical problems allows service escalation, if appropriate, to experts with relevant background to deal with particularly intractable problems. This accelerates remediation of serious network problems, avoids network disruption, and minimizes maintenance invoices.
For businesses anywhere in New Mexico, Progent enables fast online communication with a UNIX/Linux, Sun Solaris, macOS or OS X specialist for urgent assistance to troubleshoot computer problems that are hurting productivity but are outside the skill set of your on-hand computer service resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified support professionals can analyze your system using state-of-the-art remote troubleshooting technologies in order to provide rapid and efficient evaluation and repair of critical computer problems.
Services Progent's Online Consulting Specialists Can Provide Your New Mexico Business
Progent online professionals are qualified to provide expert support for a comprehensive array of UNIX, Apple OS X, Cisco, and Microsoft technologies such as:
Online Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based network support staff can help New Mexico small businesses to maintain a comprehensive set of computer products and technologies that include system infrastructure, email support, security consulting for computer systems and company operations, Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X systems, virtual server technologies for processor consolidation and centralized administration, and moving from legacy applications to current solutions based on updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support experts offer remote troubleshooting for computers based on leading derivatives of the UNIX operating system such as:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or common Linux products including
Cisco Network Architecture and Security Solutions
Progent leads the network support arena for providing fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking consultants who qualify for this prestigious certification only after intense examinations given by Cisco. Usually CCIEs work for large corporations or national ISPs, and so their services are not readily accessible to small and mid-size businesses.
Progent is one of the few computer consulting providers that makes sure that CCIEs stay accessible to support small and mid-size companies. Also, Progent facilitates convenient contact with a CCIE by telephone so you can receive timely assistance for complex system issues that are hurting your business but are outside the scope of your ordinary IT maintenance personnel. Progent's CCIE engineers can tie into your environment using sophisticated remote support tools in order to execute rapid and cost-effective analysis and repair of critical system trouble.
CCIE Certified experts from Progent can help your company to plan, configure, and service a converged information system that can simplify business processes, lower costs, and speed time to profitability. By providing Cisco routers expertise with Catalyst switches support and Cisco wireless products integration assistance, Progent can significantly increase the business value of your information system in New Mexico. To find out more concerning Progent's expertise in Cisco network appliances, refer to Cisco Network Engineering Support.
Microsoft Certified Partner for Phone-based Expertise for Windows
Progent's Microsoft-premier online support professionals offer computer troubleshooting and IT assistance for all Microsoft server products. Progent is a Microsoft Partner and can offer your business the expertise of support professionals who can help you with a wide range of technology practice areas including
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Microsoft Exchange 2019 Server deployment,
MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
SharePoint 2019 design and integration,
SharePoint 2016 migration and hybrid integration consulting,
Microsoft Teams migration expertise,
Microsoft Skype for Business integration consulting and Microsoft Lync migration, Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
Small Business Server support, and
Windows 2012 R2 Essentials cloud integration.
Certified Network Security Experts
Progent provides you the services of accredited CISM, CISSP and ISSAP security engineers who offer a range of system protection solutions that can enhance the protection of your UNIX/Linux, Solaris, or macOS and OS X network against attacks or help your business to recover rapidly from a breach. Security services available from Progent include: comprehensive security audits utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds and Netcat; quick recuperation from virus and worm attacks; configuring firewalls; planning safe architectures for remote and mobile connectivity; protecting your email infrastructure from viruses, spam and DHA attacks; and setting up continual network monitoring. To read additional information about Progent's security expertise for small and medium-size companies, see Progent's Consulting Services for System Security.
Business Applications Services: Webinar Training, Customization, Problem Solving
Progent's Apple Mac technology consultants can support the creative aspect of Macintosh environments by providing consulting services and education in imaging, sound, and motion video. Progent's support professionals can provide help in a range of Apple Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Group can supply in-depth consulting support and education in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and education for Microsoft applications such as CRM, Microsoft Project, Word, and Excel. To find out additional information about Progent's expertise, customization, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.
Call Center Outsourcing Alternatives
Progent offers a selection of service offerings for Call Center assistance : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and maintains a large roster of Cisco-certified network experts. Progent's Call Center staff of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to give your customers easy access to a large technical support team with years of background in phone support and remote access repair service for small and medium-size business networks. Progent's concentration is on giving the Help Desk a positive image as a major driver of business productivity, and Progent's goal is to fix rather than merely document problems. To learn more concerning Progent's Help Desk Call Center support and outsourcing services, go to Progent's Help Desk Call Center Support.
Progent's Remote Support Tools
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Now
Progent's sophisticated service reporting software includes extensive documentation of all support provided to Progent's clients. Every active Progent team engineer has the benefit of the specifics of support rendered to each customer by any staff engineer. This archive of issues and fixes is organized as a conveniently retrievable proprietary database that allows Progent's remote support professionals to communicate their knowledge company-wide to ensure that the effectiveness of Progent's support improves daily. Progent's partnerships with major industry leaders such as Cisco and Microsoft permit access to other vast support databases as well as to vendors' in-house technical personnel that enable Progent's remote consulting specialists to find the best resolutions promptly.
To see how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for emergency online consulting support in New Mexico, phone 1-800-993-9400 or go to Expert Remote Network Support.