If your company computer network is in the state ofNew Mexicoyou can depend on quick online access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to assist with emergency problems that threaten your network. Progent retains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available remotely of any nationwide support firm in the country. Rates are reasonable, charges are by the minute, sign-up is immediate, and support is world class.
If yourNew Mexiconetwork is situated outside of larger urban neighborhoods includingAlbuquerque, Las Cruces, Santa Fe, or Rio Rancho, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts is often limited during a network crash. This can result in a drop in income for your business, angry clients, idle employees, and defocused executives. By contacting Progent's remote support, you have access to a Certified consultant who can provide help when you have to have it to get your system operating.
Because Progent charges for remote help on a per-minute basis, your company owes exclusively for technical help received. Progent asks for no initialization fee. Some remote service organizations have significant minimum time requirements or bill for every fifteen minutes or longer. Progent's small granularity and simple billing policy save you from large bills for speedy fixes.
If your New Mexico business needs technical help for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or refer to Contact Progent.
Why is Progent's Online Technical Support Program Special?
Progent's experienced staff of online consulting professionals offers a wide range of in-depth information technology knowledge. This enables Progent's remote technical support experts to deal successfully with the most complex network trouble more quickly than is possible with typical independent support firms or with the internal support staff commonly found in smaller businesses. Progent has refined the tools and experience to fix technical issues efficiently in many different computer configurations that feature mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE consultants have been awarded major certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service team members also hold a number of key Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), and Design Professional.
In order to help companies who run environments incorporating a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service team can provide the expertise of engineers have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent offers online support from engineers who hold major security certifications including CISM consultants, CISSP specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge combined with Progent's group approach to repairing network difficulties allows trouble ticket escalation, if needed, to experts with relevant competence to deal with unusually tough problems. This accelerates resolutions of serious network problems, prevents system downtime, and minimizes maintenance invoices.
For organizations in the state of New Mexico, Progent enables virtually instant online contact with a UNIX/Linux, Sun Solaris, macOS or OS X engineer for critical help to repair technical problems that are damaging productivity but are beyond the comfort zone of your ordinary computer support resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier engineers can interface with your network by means of state-of-the-art remote troubleshooting technologies in order to provide quick and affordable diagnosis and repair of critical network problems.
Services Progent's Phone-based Consulting Specialists Can Provide Your New Mexico Company
Progent network consultants are qualified to provide expert help for an extensive array of UNIX, Apple Mac, Cisco, and Microsoft Windows technologies including:
Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote network service staff can help New Mexico companies with a large assortment of IT products and technologies that include network architecture, messaging support, security expertise for computer systems and business processes, Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, VMware technologies for server consolidation and centralized administration, and transitioning from outdated systems to modern environments based on updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's support professionals can provide remote technical help for systems based on leading variants of the UNIX operating system such as:
Apple macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or mainstream Linux products including
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support arena for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking professionals who are awarded this prestigious certification by completing thorough examinations supervised by Cisco. The vast majority of Cisco CCIEs are employed by large corporations or nationwide Internet service providers (ISPs), and as a result their help is not readily available to the general public.
CCIE and CCNP Authorized experts from Progent can help you to plan, setup, and manage a converged network infrastructure that can streamline operations, cut costs, and speed time to productivity. By offering Cisco routers experience with Cisco Catalyst switches consulting services and Aironet wireless products configuration assistance, Progent can dramatically improve the strategic value of your information system in New Mexico. For more on Progent's expertise in Cisco network appliances, refer to Cisco Technology Professional Expertise.
Microsoft Certified Partner for Online Expertise for Windows
Progent's Microsoft-premier remote service engineers offer network repair and IT support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the assistance of consulting engineers who can assist you with a wide range of technology expertise such as
Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
MS Exchange 2019 planning and configuration,
Microsoft Exchange 2016 migration, Exchange 2013 consulting,
SharePoint 2019 design and configuration,
SharePoint Server 2016 migration support,
Microsoft Teams migration expertise,
Skype for Business planning and deployment consulting and Lync maintenance, Microsoft Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
SBS Server support, and
Windows Essentials cloud integration.
Premier System Security Professionals
Progent provides you contact with qualified CISM and ISSAP security engineers who offer a range of security services to bolster the protection of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against internal or external threats or help your business to recuperate fast from an assault. Security services offered by Progent include: in depth security audits utilizing utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds and Netcat; efficient recovery from virus and worm attacks; integrating firewalls; designing secure techniques for remote and mobile access; securing your email system against spam and DHA attacks; and setting up round-the-clock network monitoring. For additional information on Progent's security support for small and medium-size companies, visit Progent's Consulting Expertise for System Security.
Applications Support: Online Classes, Custom Programming, Integration
Progent's Mac technology consultants can support the creative facets of Macintosh computing by providing consulting services and education in graphics, sound, and video. Progent's consultants offer help in a range of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Group offers professional consulting expertise and training in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for familiar Microsoft business applications including Microsoft CRM, Project, MS Office Word, and MS Excel. For more information about Progent's expertise, customization, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Help Desk Outsourcing Alternatives
Progent provides three support programs for Help Desk Call Center assistance including UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are intended mainly for companies who need the timely accessibility of an effective Call Center but who have limited budgets and IT management resources. Progentís Virtual Help Desk is a seamless supplement to your existing Call Center team. Progent can act as a main Call Center for your organization, serve as an escalation resource for tough network issues, or be ready in overflow situations when your ordinary resources are swamped. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Help Desk Call Center or improving your current one, selecting or customizing Help Desk application software to address the particular needs of your business, or adding temporary staff to operate online in conjunction with your in-house Call Center resources to deal with high-demand scenarios like software migrations. For more information concerning Progent's Help Desk support, go to Progent's Help Desk Call Center Support.
Progent's Online Technical Support Tools
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Now
Progent's powerful customer support reporting system stores extensive records for all service delivered to Progent's clients. Every active Progent staff engineer has access to the history of support rendered to each customer by any staff engineer. This database of issues and solutions is structured as a readily searchable internal knowledge base that enables Progent's online technical experts to communicate their knowledge company-wide to make sure that the value of Progent's support grows over time. Progent's partnerships with major vendors such as Cisco and Microsoft make available additional vast support knowledge bases and to manufacturers' internal technical staff that allow Progent's remote service experts to come up with the best solutions quickly.
To see how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco CCIE for emergency remote consulting support in New Mexico, phone 1-800-993-9400 or visit Urgent Remote Computer Help.