For small business network systems located anywhere in the state ofNew Mexico, Progent's Microsoft and Cisco qualified professionals can deliver phone assistance and troubleshooting to repair your network troubles fast and affordably. Progent has developed enterprise-class expertise, sophisticated tools, and support databases to diagnose and fix IT problems without the expense and time delays normally associated with onsite service calls.

If yourNew Mexicoorganization is situated beyond the larger metropolitan areas such asAlbuquerque, Las Cruces, Santa Fe, or Rio Rancho, your nearby computer network support choices may be limited in expertise, or not available during a crisis. This results in a office network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progentís staff of seasoned network consultants average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a broad range of technical projects for a broad range of customers. This means you get not only the technical skills needed for the task, but an expert with proven methods for applying that expertise to provide affordable network solutions.

Backup/Restore Solutions for an At-Home Workforce
Progent can assist small and mid-size organization to design, install, verify and maintain backup/recovery systems to support offsite workers. For information about Progent's backup/restore expertise for an at-home workforce, refer to backup/restore consulting services for remote workers.

Microsoft Teams Solution Design Expertise
Teams is the replacement for Skype for Business Online as Microsoft's flagship cloud service for group communications and cooperation. Progent's Microsoft Teams experts can help your organization to design a migration to Teams from Skype for Business and configure, administer, and troubleshoot a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.

Cisco Small Business 100, 300 and 500 Wireless APs Consulting Services
Cisco's Small Business family of APs are Linux-powered units intended as entry-level wireless solutions for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure consultants offer remote or on-premises integration and debugging services to assist your organization to design, implement, upgrade, optimize, administer and troubleshoot Cisco Small Business wireless AP environments of any scale or topology. For more information about Progent's consulting services for both current and legacy Cisco Small Business 100, 300 and 500 series of wireless access points, see Cisco Small Business 100, 300 and 500 wireless access points configuration and troubleshooting.

SharePoint 2019 Server and SharePoint Online Expertise
SharePoint 2019 delivers much of the modern experience of SharePoint Online, providing a crossover platform that bridges the classic experience of SharePoint 2016 and the new SharePoint experience. Progent's certified SharePoint 2019 and SharePoint Online experts offer economical online and onsite expertise, application development, and debugging services for businesses of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud-based resources into a cohesive information management system. To find out more, see SharePoint 2019 planning and deployment consulting.

Power BI Integration Services
Progent's Power BI consultants can assist your business to plan, install, manage, enhance or debug your Power BI business analytics solution. Progent can also assist you to prepare your target data for Microsoft Power BI visualizations. Progent can help you build and administer an on-premises, cloud based, or hybrid network model for Power BI. For details, see Progent's Power BI integration services.

Cisco VoIP Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP products to the latest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, originally known as CallManager, or with Cisco Unified CM Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM apps like Cisco Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, solving QoS, integrating SIP PSTN trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

Citrix Virtual Desktop Engineering Support
Progent's Citrix-certified desktop virtualization consultants can assist you to design, implement, manage, and support a virtual Windows application delivery solution by providing Citrix XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network for distributing server and client-side applications, and Progent's datacenter support experts can assist your organization to administer and maintain a remote datacenter that features high availability, advanced security, and rapid disaster recovery. Progent can also assist you with other virtualization platforms from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V support.

Collaborative Platforms Consulting Services for Telecommuters
Progent can assist small and medium-size organizations to configure collaborative applications like SharePoint and Teams to enable their teleworkers to engage in productive interaction with colleagues and customers. To find out about how Progent's experts can assist you to install and manage collaboration software for remote workers, go to collaborative technology consulting expertise for telecommuters.

Exchange Server 2016 Upgrade Support
Progent's Microsoft Exchange 2016 Server experts can assist you in any and all facets of your migration to Exchange Server 2016 including planning high availability infrastructure for a local, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Help Desk Call Center Support for a Remote Workforce
Progent offers small and medium-size companies supplemental or comprehensive Help Desk support services for an offsite workforce. For information about Progent's overflow or comprehensive Help Desk services for an at-home workforce, visit Help Desk support for teleworkers.

Progent's Cloud Integration Services for Windows 2012 R2 Server Essentials
Windows Server Essentials is a value-priced, versatile operating system that enables small organizations to transition from the older physical on-premises datacenter to the new hybrid computing paradigm that combines on-premises and virtualized cloud-based software and infrastructure. Progent's certified Windows Server Essentials consultants can provide cost-effective remote consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential business advantages of migrating to Essentials and adopting a hybrid on-premises/cloud model for your network ecosystem. Progent offers comprehensive project management support to help you plan and carry out an efficient move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. (Find out about Progent's Office 365 Exchange Online integration with on-premises installations of Exchange and Microsoft Azure planning and integration consulting services.) Progent also offers ongoing consulting help, technical support, and customized training.

Stealth Penetration Testing
Stealth intrusion checking is an important component of any comprehensive IT system security plan. Progentís security experts can perform thorough stealth intrusion security checks without the knowledge of your company's in-house IT staff. Stealth penetration checking uncovers whether existing security defense systems such as intrusion incident alerts and event history monitoring are properly set up and actively observed.

Expertise for Network Support Firms
Progent's consulting support for IT service providers enables you to take advantage of Progent's consulting experts while retaining your own service brand as a transparent extension of your network consulting organization. To find out about Progent's consulting support for IT support companies, visit Progent's consulting services for network support firms.

Security Inventory Assessment for Small and Mid-size Businesses
Progent has put together two ultra-affordable service bundles intended to enable small businesses to get an objective network security evaluation from a premier security engineer. With Progent's External Security Inventory Scan, an engineer runs a comprehensive test of your IT infrastructure from beyond your firewall to determine possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer runs a network scan from a secure computer inside your company firewall to uncover vulnerabilities to inside threats. Both security inventory packages are configured and run from a secured external location.

Contact a Progent Network Consultant
To see how you can get in touch with a Progent network consultant for online or on-premises help, phone 1-800-993-9400 or go to Online Computer Support.



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