Dynamics GP Upgrade and System Integration Consulting Services
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided integration, software development, education, and troubleshooting since the product's debut. Progent offers top-tier support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can assist your business to design, validate, and implement a cost-effective upgrade from a an outdated release to the latest edition of Dynamics GP. Learn about Progent's Dynamics GP migration and integration consulting services.
MS Project Server Integration
Progent's Microsoft Project and Project Online experts can provide comprehensive online and onsite support services for Project Server and Project Online as well as for Microsoft platforms that integrate closely with Microsoft Project. Consulting support services offered by Progent include Microsoft Project Server and Project Professional integration, SharePoint Server 2019 planning and configuration, SharePoint 2016 migration planning and development, Microsoft SQL Server 2019 integration, SQL Server 2017 migration, Microsoft SQL Server 2016 upgrades, Microsoft Exchange Server 2019 management, MS Exchange 2016 migration, Exchange Server 2013 consulting, Office Excel and Microsoft 365 Excel application support, and PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE consultants to help you to optimize your infrastructure to accommodate local, branch, at-home, and mobile users so that they can utilize Project Server to collaborate securely and productively. Progent's certified network security consultants can assist your IT team to adopt and enforce security policies that protect sensitive project data without interfering with the efficient exchange of authorized data.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service provides complete hosting of a small company's servers in an environment that gives the maximum level of dependability and expandability and is also simple to transfer to any data center. Progent's Private Cloud hosting and management services are based on proven virtualization techniques that enable small and midsize businesses with multi- platform IT systems to economize significantly on the costs of capital equipment, system maintenance, and IT management while benefiting from enterprise-class reliability and an unmatched level of vendor independence. Find out about Progent's ProSight portfolio of managed services for small businesses.
Live Online Education for Desktop Apps
Progent offers online instruction for an array of client applications. Progent's Webinar training covers areas that include Microsoft 365 Excel and Power BI reporting, Microsoft 365 Word VBA macro programming, Publisher co-editing, Office Outlook calendar sharing, Microsoft 365 Access programming, Microsoft Dynamics GP (Great Plains) migration, Windows 10 management, and Windows 11 upgrading. Virtual instruction offers all the benefits of traditional in-person sessions, including immediate communication between clients and trainers, but eliminates the costs of travel and the challenge of trying to accommodate the availability of trainers and trainees.
Consulting and Troubleshooting Services for System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network management tools and is intended to provide a centralized mechanism for deploying and managing virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist businesses of any size with all facets of building, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to migrate smoothly from legacy releases of Virtual Machine Manager, design workflows for creating and installing VMs and VM hosts, design high-availability scale-out clusters, connect your datacenter resources with public cloud services, set up virtual switches, develop and refine PowerShell scripts, and help you evaluate the potential business benefits of the latest technologies like Storage Replica and Host Guardian Service. Progent's virtualization experts offer advanced Hyper-V consulting and VMware ESXi support.
MySQL Database Application Development and Database Administration Consulting
Progent's MySQL software programmers, database architects, and DBAs offer cost-effective online DBA or application programming services and can assist organizations of any size to configure and manage MySQL in a dependable IT environment that offers high levels of speed, expandability, and security. Progent also has proven skill assisting companies port applications from an Oracle environment to MySQL.
Backup Consulting Services for Teleworkers
Progent can assist small and mid-size businesses to plan, install, verify and maintain backup solutions needed to support teleworkers. To learn about Progent's backup/recovery consulting services for remote workers, see backup/restore services for an at-home workforce.
Remote Technical Support for Microsoft Windows and Cisco-based Networking Environments
Progent’s Technical Response Center provides world-class online support for Microsoft Windows and Cisco-based environments anywhere in the U.S. Progent's certified professionals have the expertise to help you to troubleshoot and resolve tough network problems quickly and affordably. The breadth of information technology expertise represented by Progent's team of consultants allows them to escalate even the most difficult problems to the right specialists as necessary. Whether you require one-time phone support and remote repair or continuing access to a Help Desk Technical Response Center, Progent's engineers can provide your company with enterprise-level support without the cost and administrative hassle of running a large in-house support organization.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of WiFi 6/6E APs, security gateways, and managed switches. Ubiquiti UniFi appliances running on multiple venues with thousands of APs can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, debugging, monitoring, and analytics. Progent can provide the skills of veteran Wi-Fi consultants who can help you to determine the benefits of UniFi products for your business and assist you to plan, deploy, administer, and maintain your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration.
Co-managed Help Desk Services
Progent's Co-managed Help Desk service permits your information technology team to split responsibilities for Service Desk support transparently between your internal network support team and Progent's extensive roster of certified IT service technicians, engineers and subject matter experts. Progent's Shared Service Desk is a joint IT support system built around ConnectWise Manage, the leading Professional Services Automation (PSA) tool for managing IT service requests, generating tickets, designating ownership, tracking status, and generating management reports. The price for Level 1 IT support for Progent's Co-managed Help Desk service is typically under $18/user/month. To learn more, visit Progent’s co-managed IT Call Center services.
Expert Wireless Engineering and Support
Progent's wireless solutions consultants offer broad expertise in the implementation and maintenance of wireless information technology and can help your IT team to design, deploy, administer and troubleshoot wireless ecosystems that are compliant, resilient, scalable, easy to administer and use, ready to support your vital workloads, and transparently incorporated into hybrid cloud networks. Remote and on-premises support available from Progent cover a variety of wireless technologies and include smartphone and tablet management, Wi-Fi infrastructure planning and installation, wireless site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.
Online Desktop Call Center Services for Small Organizations
Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, assigning accountability, screen sharing, status tracking, problem solving, and and metrics. Intended for smaller organizations with few dedicated service personnel for end users, Progent's Standard Help Desk Services offer remote support at a significant savings from Progent's normal Level 1 desktop support rates. Progent also offers rapid as-needed escalation to subject matter consultants to resolve complex problems. For more information, refer to Progent’s remote desktop Call Center services for small organizations.
Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist your organization to design, configure, optimize, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge technologies incorporated within a single agent managed from a unified control. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP deployment that addresses your organization's unique requirements and that helps you demonstrate compliance with legal and industry information protection standards. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Read more about Progent's
CCIE-certified Network Infrastructure Management Consultants
Progent's CCIE-certified networking experts can help clients to run Cisco's management utilities such as Cisco DNA Center and Meraki Dashboard to create a cloud-based, on-premises or hybrid network management solution that delivers advanced security, availability and recoverability. To learn more, visit Cisco-certified network infrastructure management consultants.
Talk to a Progent Network Support Expert
To find out how to get in touch with a Progent network support expert for remote or onsite assistance, call