For small office computer networks located in the state of New Mexico, Progent's Microsoft qualified technical experts can provide online assistance and remote troubleshooting to fix your network systems troubles fast and cost effectively. Progent has acquired enterprise-class skills, software utilities, and support databases to troubleshoot and repair computer network problems while avoiding the cost and time delays normally associated with onsite technical service visits.

If your New Mexico organization is situated beyond the larger metropolitan areas such as Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, your nearby network support options may be limited in expertise, or not available during an emergency. This results in a network environment that is unstable or causing efficiency loss due to technical problems persisting for too long. Progent’s staff of expert network engineers average more than ten years of real-world industry experience, in the trenches of computer network support, performing a extensive range of technical projects for a diverse range of clients. This means you get not only the technical skills needed for the task, but a consultant with demonstrated methods for applying those skills to assist with efficient network solutions.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can assist you to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content security policies for monitoring the content of outbound email messages and attachments and preventing the transmission of sensitive or inappropriate data or spam-like messages. ProSight Email Guard's email content filtering technology can also help organizations avoid being blacklisted and keep compliant with industry security standards and regulatory requirements including HIPAA and Sarbanes-Oxley. Read more about Progent's entire ProSight family of low-cost outsourced network management services for small and mid-size organizations.

Amazon AWS Integration Consulting
Progent's Amazon AWS cloud planning and integration consultants can provide affordable online consulting to assist businesses to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security. Progent offers advanced expertise with firewalls and VPN technology and can help you deploy cloud-centric or hybrid ecosystems that efficiently incorporate Amazon AWS services. Progent offers as-needed consulting or Progent can provide project management outsourcing to help you migrate efficiently to the Amazon AWS cloud platform.

Cisco VoIP Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist you to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, formerly known as CallManager, or with Cisco Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM apps like Unified CM IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, solving IP phone registration issues, configuring SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice experts can provide Cisco UC560 consulting support to assist you to maintain your legacy UC500 VoIP gateway or plan and implement a smooth migration to a current IP telephony and voicemail system.

Unified Communications Manager and Cisco Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM), previously known as CallManager, is the core of Cisco's collaboration platform. CUCM and Cisco Unified Communications Manager Express provide a location-independent IP-PBX solution by integrating closely with apps that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's CCIE-certified Cisco Unified CM consultants can help with any facet of Unified CM configuration and debugging in areas that include integrating Cisco VoIP phones and desktop video phones, reviewing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE support, creating Cisco UCS server failover systems for survivability, and integration with Microsoft Exchange Server.

Wireless IP Phone Integration
Integration of Cisco's wireless IP phones usually demands that you configure and optimize many components of your Wi-Fi environment including APs, switches, wireless LAN controllers, and network management software. Progent's Cisco wireless IP phone configuration experts can provide remote and on-premises support to help you build and manage a Cisco wireless IP phone solution by delivering integration services that can range from troubleshooting the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.

Automated Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent offers a selection of Network Support Packages based on the advanced problem solving capabilities of Microsoft System Center Operations Manager, a next-generation network management software solution that monitors the reliability, performance and security of your information system and detects problems before they can bring down your system. To give you more insight concerning the performance and robustness of your system environment, Progent can help you integrate and operate popular network monitoring software powered by the Linux OS.

Stealth Penetration Testing
Stealth intrusion testing is an important part of any comprehensive IT system security plan. Progent’s security experts can run extensive stealth intrusion security tests without the awareness of your company's internal IT resources. Unannounced penetration testing shows whether current security defense tools such as intrusion incident warnings and event log monitoring are properly configured and actively observed.

Microsoft SQL Server Application Development
Progent's SQL Server developers can assist you to build and maintain applications that utilize Microsoft's SQL Server RDBMS. Progent follows industry best lifecycle management practices to create efficient, easy-to-manage SQL Server applications and is able to team with a customer's IT staff to complete projects in a cost effective and affordable manner. Progent for can help you to create SQL Server applications by offering a wide selection of professional services including specification of features and scope, database modeling, ETL development, T-SQL programming, software configuration, capacity planning, performance tuning, backup and restoration strategies, clustering and virtualization, consolidation of stored procedures, replication mechanisms, security and compliance, and fault tolerance.

Mac Consulting Services
Progent's consultants offer Apple macOS and OS X clients a range of IT services such as remote Apple macOS and OS X desktop help, help with Mac software, Office 365 Outlook for Mac and Microsoft Exchange consulting, Mac security and connectivity consulting, co-existence between Mac and Microsoft Windows networks, and individual training. For business systems built exclusively on Mac or for systems that utilize a combination of Apple macOS and OS X, Linux, and MS Windows-based servers and desktops, Progent has the experience and knowledge to handle the challenge of architecting, installing, and supporting a network solution that is reliable, protected, fast, and supportive of your company's objectives.

Microsoft Azure Integration Consulting
Progent's Azure cloud planning and integration consultants can assist you with any stage of Azure cloud migration including needs definition, readiness assessment, solution architecture, pre-production testing, implementation, centralized administration, performance tuning, license controls, disaster recovery strategies, security planning, and compliance validation. Progent can help you to configure and debug firewall appliances and VPN connections so that your clients can safely access to Azure resources, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help your organization to set up a hybrid ecosystem that seamlessly combines physical datacenters with Azure-based services.

Progent's Consulting and Development Support for Microsoft SQL Server 2014
SQL Server 2014 includes major enhancements in key areas including speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft SQL Server 2014 consultants can provide efficient online and onsite services such as system design, configuration, management, troubleshooting, and application development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment. If you are already running SQL Server 2014, Progent can help your company to perform a cost-effective transition to Microsoft SQL Server 2016.

Get in Touch with a Progent Computer Support Expert
To see how to contact a Progent network consultant for online or onsite support in , call 1-800-993-9400 or visit Remote Computer Support.