Consulting Support for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were at one time among the most successful products for maintaining anytime-anywhere access to messaging, calendars, web applications, and other critical business information. Progent can provide New Orleans, Louisiana companies the services of BlackBerry-premier consultants who can assist companies to maintain existing BlackBerry environments or transition smoothly to a modern smartphone platform.

As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the standard for companies of all sizes, effective deployment and maintenance of RIM BlackBerry solutions has grown more challenging. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small businesses often turn to external consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to design, manage, and repair BlackBerry solutions economically and effectively, eliminating the need for an in-house BlackBerry solutions specialist and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's proven remote support model, provides small companies an economical solution for incorporating BlackBerry technology seamlessly into their business information network.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you track and support BlackBerry smartphones across your business, define security policies that are right for your company, develop custom mobile applications, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered quickly and safely.

Integration Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) simplifies management and maintenance of RIM BlackBerry devices, providing a single solution for handling key tasks such as device deployment, upgrades, and retirement and offering a solid foundation for security and high availability. BlackBerry Enterprise Server supports transparent communication between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry users and supports wireless synchronization.

BlackBerry Enterprise Server Troubleshooting Help

BlackBerry BES Server features a variety of data protection options starting with automatic data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows great versatility in selecting levels of protection to meet the specific requirements of your company's environment. Progent's BlackBerry authorized consultants can assist you to choose powerful security functions and activate them wirelessly. Samples of these over-the-air configurable security features are:

  • Disable a BlackBerry device
  • Wipe data from a missing BlackBerry device
  • Disable Bluetooth functionality
  • Activate internal defenses against malware

BlackBerry Enterprise Server also provides flexibility in selecting how to prevent users from installing or running unsecure or unauthorized software. Progent can help you to select blocking processes like:

  • List precisely what applications are permitted on the device
  • Prevent third-party applications from using non-volatile memory on the device
  • Select what functions third-party programs can use on the smartphone
  • Limit the kinds of connections third-party software running on the device can initialize
  • Prevent all third-party software from being installed or run on the smartphone

How Progent Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support skills range from troubleshooting synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can help your company to carry out basic support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, editing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's certified experts can also help your company to resolve a wide range of problems associated with synchronization, device recognition, email consistency, web access, mobile connectivity, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide remote support for small company IT networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your wireless technical support expenses at a minimum and, by dealing with issues promptly, improves the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures such as troubleshooting enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, implementing wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry engineers can also help you to operate management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and assist your company to define and install appropriate security configurations.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry-certified consultant has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange data flow, create, update, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and network requirements analysis, system design, deployment strategy and implementation, performance tuning, design of a high-availability architecture, data backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a mobile wireless solution that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry Enterprise Server, assist you to decide which management approach and hardware products match your requirements, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning options for software versions, processors and mass storage, network design, and application set up.

To maximize system protection, Progent's BlackBerry consultant can help your company to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to perform company-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Contact Progent to Get Support from a RIM BlackBerry-Certified Expert
In order to ask Progent about professional help for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.