Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were at one time among the most popular products for maintaining location-independent access to messaging, scheduling, web applications, and other critical business information. Progent can provide New Orleans, Louisiana businesses the expertise of BlackBerry-certified experts who can assist companies to manage existing BlackBerry environments or transition smoothly to a modern smartphone platform.
As the complexity of small business networks has expanded, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the standard for organizations regardless of size, successful integration and maintenance of BlackBerry technology has grown increasingly challenging. To address issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small businesses often resort to external consulting firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, doing away with the requirement for an in-house BlackBerry solutions expert and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, combined with Progent's efficient online support model, gives small businesses an economical solution for integrating BlackBerry technology productively into their business information system.
Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined management tools to help you monitor and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize wireless applications, and ensure that your IT network architecture is properly designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and safely.
Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.
Progent locations in Louisiana State
Integration Services for BlackBerry Enterprise Server
RIM's high-end solution for managing big groups of BlackBerry devices is the BlackBerry BES Server. This powerful tool allows Microsoft Exchange, IBM Lotus Domino, or Groupwise clients to transmit and receive emails that stay encrypted in wireless transit to provide maximum security. BlackBerry BES Server also simplifies a broad selection of crucial management jobs that span from smartphone setup and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified engineers can assist you to utilize BlackBerry BES Server to perform routine tasks like:
- Deploy and manage applications
- Plan smartphone, program, and policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Control client settings with BES Server's extensive selection of policies
Progent's BlackBerry-premier engineers can also help you to use BlackBerry Enterprise Server to implement important tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:
- Install and support BES Server's high-availability infrastructure using virtualization
- Install BlackBerry devices remotely
- Establish custom administration roles
- Monitor and analyze the health of your solution
Professional BlackBerry Technical Services Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are available online to deliver expert technical help to businesses in the New Orleans region or anywhere in Louisiana. Progent's experienced remote consulting team has helped businesses resolve network issues and reduce support expenses in each state in the U.S. and built a large following of satisfied customers. (Refer to Progent's client testimonials.)
Progent can provide online consulting support for a broad array of issues related to BlackBerry software and devices including synchronization, integration with Exchange Server, managing BlackBerry BES Server, and strengthening mobile security. Important BlackBerry credentials earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform common support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can in addition help your company to resolve a broad range of problems associated with synchronization, device detection, email consistency, web access, wireless connections, IM, PC application installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote help for small company IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry technical support expenses at a minimum and, by solving problems promptly, maximizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as resolving enterprise activation problems, registering and removing BlackBerry device users, activating passwords, implementing wireless software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also show you how to operate management tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the role of IT policies in the BlackBerry BES system and help you to select and install appropriate security configurations.
Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to add and delete BlackBerry device users on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and IM, install push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry expert can support your BlackBerry technology in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent for Assistance from a RIM BlackBerry-Qualified Professional
If you wish to contact Progent about engineering assistance for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.