Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most popular products for maintaining mobile connectivity to messaging, scheduling, web programs, and other critical business information. Progent offers New Orleans, Louisiana companies support from BlackBerry-premier experts who can assist companies to maintain their BlackBerry deployments or migrate smoothly to a current smartphone solution.
As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and maintenance of RIM BlackBerry technology has grown increasingly difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small organizations often turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and repair BlackBerry environments economically and effectively, eliminating the need for an in-house BlackBerry solutions expert and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient online support capabilities, gives small companies an affordable solution for integrating RIM BlackBerry technology seamlessly into their IT system.
Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined management tools so you can track and support BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom mobile applications, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.
Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.
Progent locations in Louisiana State
Consulting Expertise for BlackBerry BES Server
BlackBerry BES Server streamlines management and support of BlackBerry devices, offering a single platform for controlling key jobs like smartphone installation, updates, and retirement while also providing a strong infrastructure for security and high availability. BlackBerry BES Server delivers transparent integration between Exchange Server, Groupwise, or IBM Lotus Domino email servers and BlackBerry handsets and allows wireless synchronization.
BlackBerry BES Server provides a variety of security options beginning with advanced encryption of messages sent between a BlackBerry device and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows great versatility in adjusting levels of protection to meet the special requirements of your mobile network. Progent's BlackBerry certified engineers can help you to select advanced security functions and enable them remotely. Examples of these over-the-air configurable security features include:
- Lock down a smartphone
- Wipe data from a lost BlackBerry device
- Disable Bluetooth functionality
- Activate internal defenses against malware
BlackBerry BES Server also offers versatility in selecting ways to keep users from installing or running unsafe or unauthorized applications. Progent can help you to select protective techniques such as:
- List precisely what applications are allowed on the device
- Prevent third-party programs from allocating persistent storage on the device
- Determine what functions external programs can access on the device
- Limit the types of connections external software running on the device can initialize
- Prevent all external programs from being loaded or run on the smartphone
Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization issues to designing mobile productivity solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant offers support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and delete BlackBerry smartphone users on Exchange Server and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network requirements analysis, solution design, installation planning and implementation, performance tuning, design of a high-availability architecture, information backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a mobile wireless solution that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which administration approach and physical components match your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices concerning options for software editions, server hardware and mass storage, network design, and application configuration.
To optimize system security, Progent's BlackBerry-certified consultant can assist your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security specialists to perform company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.
Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Specialist
In order to contact Progent about professional assistance for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.