Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were once one of the most popular products for maintaining mobile connectivity to messaging, scheduling, web programs, and other critical business information. Progent offers New Orleans, Louisiana companies support from BlackBerry-premier experts who can assist companies to maintain their BlackBerry deployments or migrate smoothly to a current smartphone solution.

As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and maintenance of RIM BlackBerry technology has grown increasingly difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small organizations often turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and repair BlackBerry environments economically and effectively, eliminating the need for an in-house BlackBerry solutions expert and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient online support capabilities, gives small companies an affordable solution for integrating RIM BlackBerry technology seamlessly into their IT system.

Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined management tools so you can track and support BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom mobile applications, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
United States
(225) 532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
United States
(504) 684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
United States
(318) 693-1900 Shreveport Network Support Services


Consulting Expertise for BlackBerry BES Server
BlackBerry BES Server streamlines management and support of BlackBerry devices, offering a single platform for controlling key jobs like smartphone installation, updates, and retirement while also providing a strong infrastructure for security and high availability. BlackBerry BES Server delivers transparent integration between Exchange Server, Groupwise, or IBM Lotus Domino email servers and BlackBerry handsets and allows wireless synchronization.

BlackBerry Enterprise Server Troubleshooting Support

BlackBerry BES Server provides a variety of security options beginning with advanced encryption of messages sent between a BlackBerry device and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows great versatility in adjusting levels of protection to meet the special requirements of your mobile network. Progent's BlackBerry certified engineers can help you to select advanced security functions and enable them remotely. Examples of these over-the-air configurable security features include:

  • Lock down a smartphone
  • Wipe data from a lost BlackBerry device
  • Disable Bluetooth functionality
  • Activate internal defenses against malware

BlackBerry BES Server also offers versatility in selecting ways to keep users from installing or running unsafe or unauthorized applications. Progent can help you to select protective techniques such as:

  • List precisely what applications are allowed on the device
  • Prevent third-party programs from allocating persistent storage on the device
  • Determine what functions external programs can access on the device
  • Limit the types of connections external software running on the device can initialize
  • Prevent all external programs from being loaded or run on the smartphone

Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization issues to designing mobile productivity solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant offers support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and delete BlackBerry smartphone users on Exchange Server and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network requirements analysis, solution design, installation planning and implementation, performance tuning, design of a high-availability architecture, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a mobile wireless solution that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which administration approach and physical components match your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices concerning options for software editions, server hardware and mass storage, network design, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can assist your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security specialists to perform company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.

Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Specialist
In order to contact Progent about professional assistance for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.



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    Microsoft Experts Excel Power BI Development Firms

    Progent's certified Excel and Office 365 Excel application consultants can provide a wide variety of online support services to assist your organization to design, develop, test, install, administer, and troubleshoot business applications based on any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to migrate your legacy Excel solutions to the newest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between different releases of Office Excel. Progent offers as-needed support to organizations looking for a fast fix to a stubborn problem associated with Office Excel and Progent can also provide comprehensive project management services for migrating or creating mission-critical applications built on Office Excel. Progent's affordable webinar training classes for Office Excel can be custom tailored to address the special requirements of individual users or teams.

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    Progent's Cisco certified wireless networking experts can provide economical remote and onsite help for both end-of-life and modern Wave 2 Aironet Wi-Fi APs and Progent can assist your business to plan and maintain wireless environments that incorporate indoor and outdoor/industrial Aironet APs.

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    ASA Firewalls Specialist

    Progentís Cisco-Premier network consultants offer professional PIX Firewall consulting services covering design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and safe access services. Extending from small, plug-and-play desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy combination of protection, performance and availability for business environments of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative solutions. Progentís network consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent can assist your organization to utilize Cisco's networking technology to build a solid foundation for your local, cloud-centric, or hybrid data center and streamline operations in key areas including hardware consolidation, security and compliance, versatility, reliability, and recoverability.

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    Cisco's Meraki family of switches are intended for environments ranging from small branches to campuses. Progent's Cisco-certified consultants offer cost-effective online consulting to help your company to design and deploy an efficient network solution based on Meraki switches, streamline network administration with Meraki's cloud-based management tools, set up policies to maintain security and compliance, develop and validate a disaster recovery strategy, and troubleshoot technical issues related to any aspect of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a cohesive networking solution.

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    Progent's consultants can assist you to evaluate the value of Lync Server for your business and can assist you to plan and execute a deployment of Microsoft Lync Server that consolidates the administration of IM and Presence and increases the output of your in-house employees, at-home workers, and smartphone users. Progent can in addition assist your company to perform an efficient migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, interface Microsoft Lync Server with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how to run Microsoft Lync Server to enhance the team-computing functions of MS Office applications, and offer webinar training and continuing support for Microsoft Lync and other Microsoft platforms.

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  • Award Winning Consultant Microsoft SUS
    Windows Server Update Services Technology Professional

    Microsoft WSUS allows information technology managers to install and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, network support personnel can fully and easily manage the installation of updates that are released through Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's computers, defining the Group Policy settings, and ensuring your Microsoft WSUS Group Policy Object is associated with an Active Directory container appropriate for your network environment.

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    Microsoft Office SharePoint Server 2007 On-site Support

    Progentís Microsoft-certified experts can provide small and medium sized companies IT consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and information. SharePoint Portal Server offers a common location for your workers or clients to connect to, organize, share and manipulate useful data, files, and software and to interact with one another. It enables faster and better decisions, more effective sharing across teams and more economical business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge accessible within and outside a business network. Windows SharePoint Services connect employees, clients, teams and major tasks with the information theyíve created in a way that makes data easy to locate, download and re-use.

  • Setup and Support Intune SCCM Integration Intune Support and Help
  • SharePoint 2013 Excel Services Technical Consultant SharePoint 2013 Migration Support and Integration
  • SharePoint Server 2013 Information Technology Consulting New Orleans, Kenner Network Consulting Microsoft SharePoint Louis Armstrong Airport MSY

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    Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design custom line-of-business programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting consultants can show you how to design reports that let you track your business more thoroughly, transforming raw data into useful understanding of your company and customers.

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  • Port of New Orleans Consulting Companies BlackBerry Exchange
  • Skype for Business and SQL Server Services Skype for Business dial plans Consultant

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    Exchange 2000 Upgrade Upgrade Consulting

    Progent is among the most qualified network support companies for integrating e-mail solutions based on Exchange 2000 Server. Progent is skilled in helping small companies get the full benefits of Exchange Server 2000 under common situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.

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  • Solaris Remote Consult Technology Support UNIX Online
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    Outsourced IT Support Windows 7 Migration

    Progent's Microsoft certified engineers can assist you to assess Microsoft Windows 7 to confirm application and driver compatibility and to determine its speed and reliability running with your applications. Progent can also help you to assess the likely business benefits of moving to Microsoft Windows 7. If Windows 7 fits your business, Progent can assist your IT organization to plan and implement a smooth deployment of Windows 7 from a previous version of Microsoft Windows.

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  • Sun Solaris Specialists Solaris Consult

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    SIP Security Troubleshooting

    Progent's Cisco CCIE-certified SIP integration experts can assist you to design, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-based SIP trunks and offer affordable online or onsite expertise to assist you to move efficiently to an advanced communications environment that delivers fast ROI. Progent's certified Microsoft collaboration consultants can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business or Lync for access to a SIP-based IP PSTN trunk.

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    Windows Server 2016 Computer Consulting

    The sophistication and integration demands of Microsoft Windows Servers calls for a network consulting team with practical experience and broad knowledge in planning and building seamless, end-to-end business technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progentís IT services can help you with planning, installing, managing, and troubleshooting Windows Server systems that maximize the productivity of your IT network. Progentís consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.

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    Consulting Services password management system

    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains. By updating and managing your network documentation, you can eliminate as much as half of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it.

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    Progent has created several security service bundles intended to deliver larger corporations a professional and thorough security audit from a group of certified security engineers. All Progent's security evaluation packages incorporate a collection of procedures like automated scans from inside and from beyond your corporate firewall, expert analysis of scan results by accredited security consultants, production of a report explaining the results, plus an interactive high-level executive summary and an in-depth interactive outbrief for internal network engineers.

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  • Dynamics GP Consulting
    Great Plains Technical Consultant

    Microsoft Dynamics GP 2010 accounting is a comprehensive business management and analytics platform that unifies data and processes across your business, interfaces easily with other solutions, and brings together employees, clients and suppliers regardless of time or place. Created for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver capability for financials, management reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and manage a reliable, secure computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business benefit from the full power of Microsoft Dynamics GP 2010.

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  • Wireless Security Specialist Open Now Consult Wireless Security
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  • Networking Companies Fault Tolerant Email
    Outlook Server Administration

    Progent's Microsoft-certified consultants have two decades of experience providing e-mail and unified email/telephony solutions for businesses. Progent offers affordable Microsoft Exchange Server consulting services to strengthen email security and virus protection, achieve high availability email, and facilitate remote and wireless email access. Progentís Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.


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