Expanding your remote workforce may have a major impact on network architecture, security/compliance, and company workflows. Progent has two decades of experience helping SMBs to design, deploy, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your New Orleans organization to select the appropriate technologies and adhere to leading practices in creating and operating a secure virtual solution for telecommuters that facilitates teamwork and returns top value. Progent can provide services that go from on demand expertise for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist New Orleans, Louisiana organizations to with any facet of building a high-performing work-at-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, data security, data protection solutions, and unified management.

Cloud Integration Services for Teleworkers
Progent offers advanced online assistance for enabling organizations to build, manage and optimize integrated hybrid network architectures that incorporate internal data centers, at-home workers, branch offices, plus public cloud resources. Progent can provide expertise for all types of public cloud service including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers resolve issues with public cloud connectivity, authentication, and security.

Microsoft Azure Integration for Remote WorkersAzure is a leading family of public cloud software and services that enables you to use IT infrastructure, servers, and critical apps running on Microsoft's massive cloud. Microsoft Azure includes more than 100 cloud-based services including hosting for Windows and Linux-powered virtual machines, scalable cloud storage, messaging, app development with Visual Studio, and data protection. Progent can help your organization to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity control with Azure Active Directory, and plan data backup and restore solutions with Azure Backup. Progent's cloud experts can also help you create secure access to Azure services for remote workers by setting up and troubleshooting firewall appliances and VPN tunnels. For information about Progent's expertise for Microsoft Azure, visit Microsoft Azure expertise.

Office 365 Integration for TelecommutersOffice 365, now called Microsoft 365, is Microsoft's popular suite of business productivity software and cloud-based services available on a subscription basis. Office apps and services are marketed in a selection of bundles intended for customers ranging from students and households to major corporations. Progent can provide quick and easy remote contact with consultants familiar with Office 365-compatible clients running Windows, Mac, iOS, and Google Android operating systems. Progent can assist you to assess the various subscription plans available for Office 365 and deploy 365 applications for your at-home workers in a way that delivers maximum business value. For information about Progent's support services for Microsoft Office 365, see Office 365 integration services.

Microsoft 365 Exchange Online Integration for TeleworkersExchange Online is one of the most widely used cloud-based applications in the Microsoft 365 product product suite. Office 365 Exchange Online offers the advantages of reduced spending for data center infrastructure, easier management, on-demand scaling, high availability, and other benefits inherent with public clouds. Microsoft has designed Exchange Online to operate smoothly with on-premises deployments of Exchange, allowing customers to build hybrid cloud/onsite networks. Progent's certified Exchange consultants are available for as-needed assistance to get you past tough IT bottlenecks and also offer comprehensive project management outsourcing to ensure your teleworkers have easy and safe access to your Microsoft 365 Exchange Online environment. To find out Progent's expertise for Exchange Online, go to Office 365 Exchange Online configuration and troubleshooting expertise.

Amazon AWS Integration Services for At-Home WorkersAmazon AWS is a trailblazer in the public cloud arena and is the industry's leading provider of cloud-based services. Progent can provide rapid and affordable online contact with cloud integration experts who can help your organization to plan, deploy, manage, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with local resources and with other public clouds such as Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking experts to assist you to build a high-uptime network architecture to make sure your employees have a consistent computing experience regardless of whether they are working from your main office, a branch office, at home, or on the move. For information about Progent's consulting services for Amazon AWS, go to Amazon AWS integration services.

Google Cloud Integration Services for Remote WorkersGoogle Cloud (GCP) is a popular collection of public cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist you to scale your existing IT resources with the Google Cloud Platform, and Progent's database consultants can show you how to make your key applications cloud ready so your telecommuters can take full advantage of Google Cloud Platform services. Progent can assist your organization to set up virtual machines on Google Cloud Compute Engine, plan an efficient storage solution with GCP Storage, and simplify identity control for remote workers with Google Cloud Identity services. Progent can also help your organization to utilize GCP's unified management technology to control and monitor your Google Cloud ecosystem. To learn, go to Google Cloud Platform (GCP) consulting expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your New Orleans, Louisiana business, phone 1-800-993-9400 or visit Contact Progent.



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    Progent offers small and medium-size businesses overflow or comprehensive Help Desk call center support services for an at-home workforce.

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    Progent's CISSP-premier network security experts can assist businesses of any size with any facet of IT security. Progent can help implement efficient security systems that guard a small business against advanced malware attacks or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile clients sharing network resources spread across a mix of physical sites and various clouds.

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    If your business operates a UNIX, Linux, or Sun Solaris environment or a multi-OS network, Progent's CISA and CISSP-certified consultants can assist your entire organization in a broad range of security topics including security management practices, security design and strategies, connection management systems and methodology, applications development security, operations security, hardware security, communications, infrastructure and web security, and disaster recovery planning. CISA and CISM stipulate the basic competencies and international standards of knowledge that information security professionals are expected to master. These certification offer IT management the confidence that those who have earned their CISA or CISM qualification have the experience and knowledge to offer world-class security management and consulting services.

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    Progent's Microsoft-certified SQL Server programmers and DBAs offer online consulting to assist organizations of all sizes to build, manage, and maintain applications powered by Microsoft's SQL Server RDBMS and .NET architecture. Progent's SQL Server consultants can provide support for any facet of the application life cycle in environments that can include small office databases to VLDB applications and enterprise-class data warehousing.

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    Progent's Microsoft-certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your organization, develop test environments and rollout plans, optimize your network for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management, staff, develop an enterprise-wide security plan, streamline IT administration, help with application development, and generate and test a disaster recovery/business continuity plan.

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    Progentís Microsoft certified experts provide a range of support services for Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is an accounting and ERP solution built, like all Microsoft financial tools, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and configure, and with its modular design you are able to purchase only the capability you currently need, with the ability to add users and increase capabilities in the future. Progentís Dynamics GP/Great Plains consulting experts can show you how to install, customize and manage the latest release of Dynamics GP or upgrade efficiently from an earlier release.

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    24x7x365 Microsoft Certified Expert On-site Support SharePoint

    Progentís Microsoft-certified experts can provide small and medium sized businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and information. SharePoint Portal Server offers a central location for your workers or clients to access, organize, distribute and manipulate relevant data, files, and applications and to communicate with other people. It allows faster and more intelligent decisions, more effective sharing across groups and more economical business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information available inside and without a business network. Windows SharePoint Services join employees, clients, workgroups and major tasks with the data theyíve created in a manner that makes data easy to find, retrieve and apply.

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    Remote continuous monitoring, automated alerts, and actionable analytical reporting are vital to maintaining the health of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management technology has advanced so far that companies of any size can get a level of network stability that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as low-cost service packages created to help you to identify and resolve a most network issues before they get big enough to disrupt productivity.

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    Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or local support organizations who provide scant documentation or specifics of services performed, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support documentation sent by each consultant to every client. The practice of detailing and organizing service activity allows more efficient service and avoids a variety of typical problems such as when a service customer is effectively held hostage to a consultant who refuses to release vital service information.

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  • System Center 2016 and Intune Remote Support System Center 2016 and Exchange Integration Integration

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    Progentís IT outsourcing services for small businesses include planning Server 2003, Microsoft .NET Server, and BackOffice systems, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-site troubleshooting, resolving stubborn integration problems, and producing a company-wide security strategy. Progent can show you how to maximize network availability and throughput with non-stop configuration, resilient network architecture, and proactive network monitoring. Progent also provides special project help for major migrations and can help with requirements assessment, product identification, bill of materials production, sourcing qualification, purchasing coordination, and professional documentation. Progentís IT outsourcing help also includes training for office productivity software such as Office XP.

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    Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features as well as a redesigned structure. These enhancements favorably impact vital facets of IT including ease of administration, high availability (HA), compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible business benefits of upgrading to Exchange 2013, create a cost-effective test and deployment plan, and train your IT team to manage your Exchange Server 2013 environment. Progent also offers ongoing online consulting and support and management for Exchange Server 2013.

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    CISSP Certified Expert Microsoft Report Designer Integration Companies

    Progent offers online and onsite consulting to assist you with any facet of BI reporting from troubleshooting or modernizing applications to planning and deploying an advanced BI solution. Progent's management reporting experts can help your company to maintain your existing BI environment, help you to upgrade reports from an outdated reporting platform to a current one, and deliver as-needed remote training tailored to your individual needs. Progentís management reporting and analytics consultants can provide experience in the leading business analytics reporting and visualization tools including Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, and Report Designer.

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    Progent's Microsoft authorized Consultants offer three service programs to help medium-size and large organizations develop a cost-effective and successful internal Network Support Help Desk Call Center. Progent's consulting services include ROI analysis, process analysis and improvement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Services help organizations sift through the various top level Help Desk software packages available and decide what packages might be too expensive, lack critical features, or align badly with your organization's corporate culture. Progent also offers temporary staffing for companies who need to reinforce their in-house Help Desk staff for occasional tasks or to substitute for vacationing or incapacitated personnel.

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    If your company runs a UNIX or Linux environment or a mixed-platform network, Progent's CISA and CISM-premier security specialists can help your whole enterprise in a broad array of security areas such as security management procedures, security design and models, access control products and techniques, software development security, business processes security, physical security, telecommunications, infrastructure and web security, and business continuity preparedness. CISA and CISM define the fundamental competencies and international standards of knowledge that network security managers are expected to possess. These accreditations give IT management the assurance that consultants who have earned their CISA or CISM certification have the experience and knowledge to deliver world-class security management and consulting services.

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    Progent's Microsoft-certified consultants can assist your business to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from an older change management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving business requirements. In addition, Progent can assist you to create a software foundation that fully supports SCCM by delivering expertise with associated Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

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    Progent offers support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.


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