Progent's Microsoft Exchange Server consulting and maintenance specialists can help your organization to prepare for and execute non-disruptive migrations from legacy email environments to a current Exchange release. Progent's 64-bit upgrade consultants can help you to assess the strategic benefits and costs of moving to a 64-bit edition of Microsoft Exchange Server and can help you to design and carry out a cost-effective migration plan to a 64-bit release of Microsoft Exchange Server. Progent's Power BI integration experts can help you utilize information from Exchange files to build modern visualizations to incorporate into collaborative Power BI business analytics reports and dashboards. Progent can also help your company to integrate your Microsoft Exchange-based messaging solution with the latest smartphones and tablets by providing BYOD integration support services that include Apple iPhone integration and Android phone integration.
Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have some Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help you with any phase of planning, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on schedule and within budget. To learn more about Progent's consulting expertise for hybrid Office 365 and on-premises Exchange environments, refer to Office 365 integration with on-premises Exchange.
In addition, Progent can provide 24x7 server monitoring to make sure your email solution is always working efficiently, and Help Desk Support for quickly handling email issues affecting individual workers.
Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.
Progent locations in Louisiana State
Executive Offices of Baton Rouge, 804 Main Street Baton Rouge, LA 70802 United States
Microsoft Exchange 2019 Server Planning and Configuration Services
Progent can assist you in any facet of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; planning high availability infrastructure for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V; setting up hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Microsoft Teams or Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook. To learn more, see Progent's MS Exchange 2019 deployment services.
MS Exchange 2016 Consultants
MS Exchange Server 2016's new design permits simplified deployment and expansion, more efficient use of equipment, and reduced management expense. Microsoft Exchange 2016 also offers tighter connectivity with Office 365 apps, operation with Microsoft Windows Server 2016, higher I/O performance, improved data loss protection (DLP), and more rapid recovery, feature-rich support for iOS and Android smart phones and tablets, full browser-based management, and a more complete Outlook web client. Learn more about Progent's MS Exchange Server 2016 planning and support.
Microsoft Exchange Server 2013 Configuration
Microsoft Exchange Server 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations plus a revamped structure. These enhancements affect vital areas like ease of administration, availability, security, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the business benefits of migrating to Exchange Server 2013, design a cost-effective test and rollout strategy, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent also offers ongoing online consulting and management services for Exchange 2013. Find out more concerning Progent's Exchange 2013 Server support.
Exchange 2010 delivered powerful new technology for fault-tolerant, secure, unified communications. Relative to Microsoft Exchange Server 2007 or Exchange 2003, Exchange 2010 Server is more affordable to install and maintain, easier to administer and expand, richer in capabilities, faster, less subject to system failure, more complete in its support for mobile users, and better equipped to protect sensitive data and resist malicious attacks. Find out more concerning Progent's Microsoft Exchange 2010 consulting.
Microsoft Exchange 2007 Consulting
Microsoft Exchange 2007 is designed to meet the challenges of protection, anywhere connectivity, efficiency, and dependability. Exchange Server 2007 offers built-in resilience that delivers enterprise-class robustness to keep your email system up and running, combat spam and malicious email, and enable your company to be compliant with regulatory standards. Learn more details concerning Progent's Exchange 2007 consulting services.
MS Exchange 2003 Help
Exchange Server 2003 offers a dependable, scalable, and easy-to-manage infrastructure with round-the-clock messaging and collaboration as well as low licensing cost. Microsoft Exchange 2003 continues to be widely used because it enables a wide range of team functions, including group scheduling capabilities, discussion groups, and group folders, and in addition provides sharing of information across physical, organizational, and technology borders with functions such as Instant Messaging, real-time communication, and video conferencing. Although Microsoft has ended support for this older platform, Exchange Server 2003 is still one of the most widely used releases of the Exchange product line. Progent can assist your company to support your current Microsoft Exchange Server 2003 solution or upgrade to the latest edition of Microsoft Exchange. Read additional information concerning Progent's Exchange 2003 support services.
MS Exchange 2000 Server Support
In contrast to Microsoft Exchange 5.5, which has its own directory, Microsoft Exchange Server 2000 utilizes Microsoft Active Directory, providing a greatly management and protection model. Microsoft Exchange 2000 still has a sizeable user base despite the fact that Microsoft has ceased to support for the product. Progent's seasoned messaging professionals offer extensive background working with Exchange Server 2000 and can help your company to maintain your existing Microsoft Exchange 2K environment or show you the business benefits of more recent releases of Exchange and help you to migrate efficiently to a more advanced release of the world's most popular email platform. Learn additional information concerning Progent's Exchange 2000 support.
MS Exchange Server 2016 Migration Support Services
Progent can assist you with any and all phases of your Microsoft Exchange 2016 Server migration including coexistence, piloting, mailbox migration, decommissioning and training. Progent's consultants can help you to assess the strategic benefits of deploying Microsoft Exchange 2016 Server, plan and carry out a smooth migration, and provide as-needed troubleshooting. Progent can help you to build an Exchange 2016 Server environment that utilizes local and/or cloud datacenters. Find out more details about ways that Progent's MS Exchange 2016 Server migration consulting services can help your organization to upgrade cost-effectively from your legacy Exchange environment to Exchange 2016.
MS Exchange Server 2013 Upgrade Planning and Support
MS Exchange 2013 Server delivers significant enhancements to Exchange 2010 and offers new functions as well as a streamlined design. Progent can help your business to upgrade to Exchange 2013 utilizing as much as possible of your existing resources. Progent's consultants can also help you to integrate Microsoft Exchange 2013 Server with Lync, SharePoint, and Office desktop or Office 365 for advanced collaboration and eSearch features. Learn how Progent's Exchange 2013 migration support can help you upgrade efficiently to MS Exchange 2013 for on-premises, cloud-based, or hybrid deployments.
MS Exchange 2010 Server Migration Support Services
Progent offers expert help for each step of your Exchange 2010 upgrade including outsourced or co-sourced project management, site prep, project planning, specification of all new software and hardware required, suggested sourcing, pilot verification at customer site or at Progent's testing lab, setting up transitional coexistence between Exchange 2010 Server and Exchange Server 2003 or Exchange 2007, implementation the solution, decommissioning the old servers, and webinar training for customer's support group and users. Read more about how Progent's Microsoft Exchange Server 2010 Migration Support can assist your business to upgrade economically and productively from your legacy Exchange environment to MS Exchange 2010
Spam and Virus Filtering, Data Leakage Prevention plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data leakage protection and email encryption solution that incorporates the technology of top data security vendors to provide centralized control and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a further layer of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Content Filtering and Data Loss Prevention.
Planning and Deployment Consulting for Microsoft Teams and Microsoft Skype for Business
Progent's Microsoft Teams integration experts and Microsoft Skype for Business integrators can provide online and on-premises consulting services for companies of all sizes to assess the costs/benefits of migrating to Microsoft Teams or Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud or hybrid deployment; integrate Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange, SharePoint Server and Office; set up HA mechanisms; connect Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems like Cisco UC. Progent's certified information security experts can help you create and validate a security strategy for your Microsoft Teams or Skype for Business solution that is compliant with regulatory standards.
Contact Progent for Exchange Server Consulting Services
If your Louisiana business is trying to find an Exchange Server support professional, contact Progent at 800-993-9400 or refer to Contact Progent.
Progent can provide cost-effective online consulting to help you to plan, deploy, and troubleshoot any aspect of your iOS and Windows integration solution and is available for quick tasks to help you get past specific technical roadblocks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you create or support a resilient, protected and efficient infrastructure that is best suited to your mode of computing. Progent also offers online and on-premises training for individuals or groups to help manage and use your iOS devices in a safe, team-oriented environment that optimizes the strategic value of your IT network.
Progent's Cisco Meraki wireless AP experts offer remote and onsite support to help organizations of all sizes to plan, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products such as switches, routers and ASA firewalls to build a cohesive ecosystem that delivers the same connectivity, responsiveness, security, manageability and availability for wired and wireless clients irrespective of their mobility or computing device.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of advanced cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and carry out an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT environments that include branch offices, data centers, private clouds and public clouds.
Progent's Microsoft-certified failover clustering experts can help businesses to assess the benefits of deploying Microsoft Windows Server 2012 clustering to build an advanced fault-tolerant/disaster recovery solution, help your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual ones, and show you how to automate the administration of clustered servers.
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Progent can assist you in all facets of your upgrade to Exchange Server 2016 including planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
SQL Server 2014 includes major improvements in critical areas such as speed, uptime, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly with all types of applications including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and onsite services including system design, deployment, management, remediation, and application development services to help businesses of any size to achieve maximum business value from their SQL Server 2014 investment.
Progent's Microsoft-certified consultants can help your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to SCCM 2012 from an older device and application management platform or help you to enhance your current SCCM 2012 ecosystem to accommodate your evolving business requirements. Also, Progent can assist you to create an infrastructure that takes full advantage of SCCM 2012 by delivering advanced consulting support for related Microsoft platforms such as ADDS, Microsoft SQL SSRS, and IIS.
Progentís computer outsourcing services for small businesses feature designing Windows XP, .NET Server, and Microsoft BackOffice systems, managing upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and on-site repair, resolving stubborn integration issues, and creating a comprehensive security strategy. Progent can help you maximize system availability and performance with zero-downtime technologies, redundant network architecture, and proactive server monitoring. Progent also offers project management help for major migrations and can assist with requirements definition, product inventory, bill of materials development, sourcing qualification, purchasing logistics, and professional documentation. Progentís IT outsourcing help also features education for office productivity packages such as Office XP.
Progent's pricing model is to bill for phone service and on-premises visits per minute. Consequently, you are billed just for delivered services. Progent does not demand a more expensive rate for off-hours or urgent service, and within California or in areas where Progent provides in-person service, Progent does not bill for travel except for emergency support where on-site time is less than four hours. In addition, Progent applies no initialization charge and asks no monthly commitment for support services provided during normal business hours. Many service firms demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids large bills for fast repairs so you will not be tempted to allow less critical problems to stay unaddressed.
Progent's ProSight family of managed services are geared to provide businesses who have small internal network administration and support teams with low-cost access to enterprise-class management platforms and consulting experts. Benefits of the ProSight line of managed IT services include flat-rate network management expenses, automation of common management tasks, continual absorption of the latest technology, graceful transition from legacy technology to up-to-date solutions, improved fit between information technology with business objectives, access to veteran IT experts, and allowing management to focus on business issues instead of ever-changing information technology.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to design and carry out a cost-effective upgrade from your existing SQL Server databases and applications to SQL Server 2017.
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Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed hardware appliance built by Barracuda or a virtual appliance with comparable features but which uses your existing storage hardware. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting support services to help your business to design, integrate, operate and troubleshoot a BDR system based on Barracuda technology.
Progent's certified database developers can provide small and midsize businesses online support for popular database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services available from Progent include installation and integration, database architecture and coding, management support, replication solutions, storage management, performance optimization, migration, security and compliance, backup/restore options, problem solving, and webinar training.
E-Mail Guard represents a comprehensive solution for blocking spam and viruses. E-Mail Guard handles the protection and administration of company email by offering continually updated spam and virus blocking, policy management, content testing, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and reporting tools plus outbound email testing to let you repair your e-mail environment and define and enforce company security policy.
Progent's ProSight Email Guard uses the technology of leading information security companies to provide web-based management and comprehensive security for your email traffic. The hybrid structure of ProSight Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper layer of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
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Progent is one of the most qualified network support companies for creating email and messaging systems based on Exchange 2000 Server. Progent is skilled in helping small businesses get the full advantages of Exchange 2000 under common situations such as upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 administration.
Progent provides support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.
Citrix has developed a comprehensive family of platforms that deliver advanced manageability, scalability, and performance for server virtualization and for centralized delivery of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist your company to evaluate the business benefits of Citrix virtualization products and help you design, validate, deploy, optimize, and maintain Citrix solutions.
System Consulting Exchange Server 2016 New Orleans
Progent offers access to the cost-effective support of remote Internet connectivity consultants to assist your organization to evaluate or update your Internet services so your Internet access solution aligns with your business requirements. Support services available from Progent include assessment of your existing bandwidth use, vendor and service plan analysis and selection, network provisioning, and managing a smooth switchover to a new carrier and/or service arrangement. Provisioning can include optimizing current routers and configuring new ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.
Cisco Nexus series switches are intended to provide the performance, expandability, resilience, virtualization support, capacity, data protection and ease of management needed to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and on-premises support expertise to help your business to design an optimal network topology, set up pilot environments to confirm your switching solution, deploy Nexus switches, create and enforce appropriate policies, perform security vulnerability tests, set up advanced monitoring and alert systems, fully utilize resources by means of virtualization, troubleshoot switching and routing problems, optimize system performance, perform capacity planning, and take advantage of the powerful zero-downtime capabilities available for Nexus products. Progent's consultants can also help your business to upgrade non-disruptively from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Office 365 is Microsoft's extensive suite of productivity apps and cloud services available on a monthly or annual subscription basis. Office 365 apps and cloud-based services are available in a variety of product bundles targeted at markets from individuals and households to global enterprises. Progent can provide fast and easy online access to specialists with expertise in Microsoft, Mac, iOS, and Google Android platforms. Progent can help your business to understand the wealth of subscription options offered with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent offers expertise with cross-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and maintain hybrid networks that transparently combine local and cloud resources.
Port of New Orleans Exchange Server 2019 Network Design and Consulting
Progent provides Microsoft Windows 2003 Cluster Server assistance to help your organization implement non-stop server clusters that can provide 100% uptime. Windows cluster servers for high-availability systems include Microsoft Windows Cluster Server, SQL Server Cluster, and Exchange Cluster Server. By helping you design fault-tolerant clustered server solutions powered by Microsoft Windows Server Cluster 2003, Progentís Certified Windows consultants ensure that your high availability server clusters are set up to maximize the competitive advantage of your information system.
Progent can deliver a broad array of affordable consulting and support services to help your company to install, integrate, repair, and administer workstations and notebooks based on Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide on-premises or online assistance for single computers or laptops or help your business to plan and implement a large-scale migration to new or revised operating system software and applications. Progent can also supply consultants and technicians to assist your company to prepare for and implement a company move or merger designed to produce minimal interruption to your business.
Progent offers small and mid-size companies expert support for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security companies such as Check Point Software, Juniper, and Symantec. Progent can show you how to design a comprehensive security plan and select the right technologies from a variety of vendors to support your security goals while sticking within your budget restraints.
Exchange Server 2016 Online Support New Orleans Louisiana
Progentís high availability system experts offer non-stop computing consulting, disaster recovery planning, network load balancing, high-availability interoffice access, non-stop Internet connection design, high-availability data center support, and other high-availability operations support to show your organization design a 24x7 network for mission-critical applications. Progent has the background to design affordable, fault-tolerant networks by deploying the expanding library of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco authorized engineers can show you how to you design a high-availability mutli-site network with a fully redundant Internet connection and efficient network load balancing.
Windows Server 2008 represents an important step forward in making IT networks more protected and fault tolerant, easier to virtualize and administer, faster, and able to offer a better environment for web hosting and development. Progent can assist your business get the most from the enhancements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, technical support, training, staffing, monitoring, and security services.
Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controllers to manage wireless networks of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's modern wireless controller technology.
Progent's certified information technology experts offer Windows Server 2016 integration consulting services to help organizations of any size to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to assess the value of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based control and comprehensive protection for all your email traffic. The powerful structure of ProSight Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.
Progent offers fast access to the skills of veteran Wi-Fi consultants who can help organizations to assess the value of Ubiquiti UniFi Wi-Fi access points for your business and assist you to plan, deploy, manage, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to choose, configure, and place UniFi Wi-Fi APs for your required signal coverage and performance.
Progentís Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced service desk solution based on the leading shared professional services automation (PSA) platform for handling service requests, ticketing, responsibility, progress tracking, and metrics.
Progent can help you in any phase of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Windows Hyper-V; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and setting up Outlook.
Progent can assist you in any and all phases of your migration to Microsoft Exchange Server 2016 including designing high availability system topology for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
Progentís Microsoft certified experts provide a range of consulting services for Dynamics GP (formerly Great Plains). Dynamics GP is a financial and ERP package built, like all Microsoft accounting solutions, on the expandable and popular foundation of Windows technology. Dynamics GP offers an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and configure, and with its modular approach you can license only the capability you currently require, with the ability to expand users and enlarge functionality in the future. Progentís Dynamics GP/Great Plains support experts can help you install, customize and manage the latest release of Microsoft Dynamics GP or migrate efficiently from an older version.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progentís team of Microsoft and Cisco Premier experts average more than a decade of real-world industry background, at the front lines of IT service, performing a wide range of IT tasks for an extensive mix of customers. Each Progent consultant shares a proven collection of individual best practices that are combined into company-wide best practices training that Progent teaches its consulting staff. This ensures that you get not only expert IT skills, but also a support engineer with field-tested approaches for applying computer knowledge to resolve real-world network problems quickly.
Cisco's Small Business 100, 300 and 500 series of access points are Linux-based devices engineered as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified wireless network infrastructure consultants offer remote or on-premises configuration and troubleshooting support to assist your organization to design, implement, upgrade, tune, administer and debug Cisco Small Business wireless AP deployments of any size or topology.
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Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist you to design a DR/BC solution based on Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progentís certified Cisco IT security consulting professionals provide expert PIX and ASA Firewall consulting support including infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from compact, easy-to-install desktop appliances for small and home offices to scalable enterprise-level products, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, high throughput, and high availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating common OS-specific security gaps.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
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Progent's Cisco CCIE Wi-Fi network consultants can provide remote or on-premises configuration and troubleshooting services to help your organization to plan, configure, upgrade, optimize, administer and troubleshoot Aironet wireless access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and configuration of Aironet wireless access points to work with your specific workplace design, building structure, and expected network traffic.
Progent's Data Center professionals can show you how to select high availability data centers that meet the particular needs of your business. Fault tolerant colocation sites are particularly attractive to small companies due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to create an on-site data center with even a basic degree of fault tolerance is too costly for the majority of small businesses. Progent can show you how to get all the advantages of non-stop data centers and fault tolerant colo sites by offering a full array of consulting and maintenance services.
Progent's Microsoft certified experts offer three ways to help medium-size and large organizations create an efficient and productive in-house Network Support Help Desk Call Center. Progent's consulting services include ROI analysis, process study and enhancement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help organizations analyze the numerous high-quality Help Desk application programs available and determine which products might be excessively costly, lack critical functions, or align poorly with your organization's business goals. Progent also offers short-term staffing for businesses who need to reinforce their internal Help Desk staff for special projects or to fill in for absent or incapacitated personnel.
Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, and both VoIP and PSTN telephony. Microsoft Lync 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or Office 365 and simplify management through integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with VoIP equipment and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's certified unified communications consultants can provide remote and on-premises support to assist you to maintain and troubleshoot your current Lync Server 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to design and carry out a smooth Skype for Business migration.