New Orleans Teleworkers Integration Support and Consulting
System Infrastructure Setup Consulting and Support Services
Expanding your telecommuter workforce may have a significant impact on IT infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of experience helping small and mid-size businesses to design, configure, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your New Orleans company to select the right technologies and follow best practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and returns maximum business value. Progent offers support services that go from on demand expertise for getting you past occasional IT bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent can help New Orleans, Louisiana companies to succeed with any facet of creating a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, cybersecurity, backup/restore solutions, and unified management.
Infrastructure for Teleworkers
Configuring the network infrastructure required to support a remote workforce can be especially complex if you must accommodate a combination of personal equipment like PCs and notebooks, Internet routers, and Wi-Fi appliances from different manufacturers and with a mix of operating systems and firmware releases. Progent's experience delivering online help for both legacy and modern IT products in virtual office solutions allows you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for making necessary updates. Services available from Progent to help your company to create a productive work-at-home infrastructure include:
- VPN connectivity allows you to create a secure tunnel for authorized at-home workers to access IT assets located at your corporate data center or in the cloud. Progent's consultants can assist you to deploy and manage VPN connections between your at-home workforce and your various network resources by providing remote VPN integration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can assist your telecommuters to set up Cisco's popular AnyConnect client software for safe VPN tunneling for a broad range of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products allow an at-home worker to see and interact with a remote computer's desktop. This technology provides IT managers more control over the computing environment of at-home employees and offers remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect at-home networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewall services. Progent offers top-tier online consulting for configuring routers from all major manufacturers. See router integration support from Cisco-certified consultants.
- Home Wireless networks, often supporting an entire household and guests, are commonly utilized by at-home employees to access their router for work. This can cause performance and security problems. Progent can assist businesses to mitigate these issues by providing expertise like Aironet integration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi wireless AP integration assistance.
- Internet access methods impact the speed and availability of connections between telecommuters and the corporate data center. Line-of-business applications may demand redundant Internet connections in the event the primary connection breaks. Progent offers guidance for picking ISPs, selecting appropriate bandwidth and data volume packages, and setting up fault-tolerant Internet access. See Internet connectivity integration services.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your New Orleans, Louisiana organization, call
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Power BI Report Server Contract Programmer
Remote Power BI Pro Developer
Progent's Power BI consultants can assist your business to plan, deploy, maintain, update or debug your Power BI environment. Progent's database experts can assist you to prep your target data for Power BI visualizations. Progent can help you implement and administer a local, cloud based, or hybrid architecture to run Power BI.
Specialists SQL Server 2017 and Windows Server 2012 R2
Troubleshooting SQL Server 2017 and Windows Server 2012 R2
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and carry out a smooth migration of your current SQL Server environment to any network model including local, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from on-demand architecture review or debugging to end-to-end project management to ensure your SQL Server 2017 initiative is successfully completed on schedule and within budget.
IT Services for Service Firms Remote Troubleshooting
Technology Consulting Expertise for IT Service Providers
Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's information technology experts while retaining your own service brand as a seamless arm of your IT consulting team.
Exchange 2010 Upgrade Engineer
Exchange Upgrade Services
Progent's Microsoft-certified consultants can deliver low-cost online and on-premises help to implement your upgrade to Exchange 2010, generate comprehensive documentation of your upgraded messaging system, educate your network support staff and end users to get them ramped up quickly on Exchange Server 2010, and offer continuing management consulting and engineering help. Progent's consultants can also help you upgrade from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Service Reporting Technical Support Services
Service Reporting Online Support Services
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered services. Unlike many independent consultants or local support firms who provide minimal documentation or specifics of tasks done, every service delivered by Progent is tracked by full documentation. Every Progent consultant has use of the support documentation transmitted by every consultant to each customer. The practice of documenting and archiving support records results in more effective support and avoids a variety of common problems such as when a service client is virtually held hostage to a consultant who won’t let go of the keys to the kingdom.
Email Anti-fraud Intelligence Consultant
ProSight Email Security Gateway Consultant
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver centralized control and world-class security for all your email traffic. The powerful architecture of ProSight Email Guard integrates a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
wireless IP phone security Professional
CCIE Expert Certified wireless IP phones and Meraki APs Online Support Services
Cisco's wireless VoIP phones are hardened wireless devices designed for workers who are mobile within office, hospitality, retail or other venues where IT management wants user endpoints that offer more administrative control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of mobile communications. Creating solutions with Cisco's wireless VoIP phones typically requires that IT teams set up and fine tune many components of your wireless infrastructure such as access points, routers, Cisco wireless LAN controllers, and management tools. Progent's certified experts offer online and on-premises assistance to help you build and manage a Cisco wireless VoIP phone deployment by delivering integration services that can range from troubleshooting the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Designer Program
Urgent SharePoint programming Technology Professional
For help creating, improving, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or the Web, Progent’s team of programmers, relational database designers, and project managers can make sure you get the project completed on time and within your budget. Progent's seasoned application developers can provide affordable and efficient online help for projects as small as writing Vidual Basic macros for Excel or as large as developing mission-critical database applications built on Microsoft SQL Server or MySQL.
Office 365 PST migration Technical Support
Top Ranked Hybrid Exchange Online and Exchange on-premises IT Services
Microsoft allows you to create seamless hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This allows you to have certain mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is carried out on time and within budget.
Nexus 5000 Switch Troubleshooting
Nexus Switch Fabric Extender Computer Consultants
Cisco Nexus switches are intended to deliver the performance, scale, uptime, virtualization support, capacity, data protection and ease of management required to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide remote and onsite support services to assist your business to design an efficient switch architecture, set up pilot systems to confirm your switching solution, install and configure Nexus switches, define and implement effective policies, perform security and compliance assessments, configure proactive monitoring and alert systems, consolidate network resources by means of virtualization, troubleshoot switching and routing issues, maximize performance, perform capacity planning, and set up the advanced fault-tolerant features incorporated into Nexus products. Progent can also assist you to migrate efficiently from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Specialist Microsoft Windows 2008 R2
Microsoft Windows 2008 R2 Consulting Services
Microsoft Windows Server 2008 R2 features outstanding levels of speed, security, fault tolerance, expandability, and flexibility that accelerate productivity of local, remote, and mobile workers. Progent's network professionals can provide affordable remote consulting, troubleshooting, and training services to assist you to plan, execute, and maintain Microsoft Windows Server 2008 R2 to add significant business value to your network.
NetApp MetroCluster Consult
NetApp MetroCluster Disaster Recovery Engineers
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between datacenters that are as far as 185 miles (300km) apart. Progent's team of veteran network experts can help your business to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that meets your technical needs and budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by providing guidance with procedures such as assigning shelf IDs, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster DR solution to verify compliance with industry standards and government requirements.
Windows Server 2012 R2 upgrade Consultant
Microsoft Windows Server 2012R2 upgrade Services
Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, create test environments and migration plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT management staff, create an enterprise-wide security plan, streamline IT administration, help with application development, and generate and test a disaster recovery/business continuity plan.
BlackBerry Smartphone Online Support
BlackBerry BPS Consultant
Progent can provide the support of RIM BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry technology economically and successfully, eliminating the requirement for an in-house BlackBerry specialist and minimizing the cost and hassle of supporting a mobile workforce. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISA and CISM-certified security engineers. This breadth of expertise, in conjunction with Progent's efficient online support model, provides small companies a cost-effective option for integrating BlackBerry technology seamlessly into their information network.
Specialist Windows and Solaris
UNIX, Windows Consult
Progent can help you to design and execute an efficient migration from a UNIX-based information system to a network powered by Microsoft Windows and suited for running Microsoft's familiar office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to guard your information and minimize business disruption by developing an efficient migration strategy that preserves your existing investments in UNIX software and technology. UNIX-to-Windows transition consulting services offered by Progent include evaluation of current environment, migration strategy and testing, Exchange migration support, data and application transition, and processor and mass storage migration and economization.
SharePoint 2019 Hybrid Architecture Support and Integration
SharePoint 2019 Web Parts Specialists
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and onsite consulting, application development, and debugging services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud components into a cohesive information management solution.
Microsoft Office System Repair Installation
Microsoft Office System Consultant
Progent's pricing policy is to bill for phone service and on-site help by the minute. As a result, you pay exclusively for delivered support. Progent does not impose a higher rate for off-hours or emergency service, and inside California or in regions where Progent offers on-site service, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent applies no initialization charge and asks no retainer for services delivered during normal working hours. Many service firms impose large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for fast repairs so you won't be tempted to allow simple problems to fester.
24 Hour On-site Technical Support Apple iPhone and Windows integration
Mac and Windows Remote Support
Progent's support experts in Apple OS X and Microsoft Windows technology can help you integrate Apple Macintosh and Windows computers into seamless environments with resource sharing and collaboration support. Allowing efficient cooperation among a variety of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and background with Mac and Windows products. Progent's experience in Microsoft and Apple service makes it possible to provide world class support to companies that rely on these technologies to maintain their competitive advantage. Progent can also assist you to integrate Apple's iPhones and iPads with your Windows network.
IT Outsourcing Professional
Network Support Outsourcing Services
Progent can provide comprehensive online support for all technologies associated with small business IT systems and offers a variety of strategic, as-needed services such as a temporary CIO to provide senior-level planning and budgeting skills, a Technical Response Center for help desk support, 24x7 remote monitoring, spam and email-borne virus filtering as a managed service, best-practices project management for critical projects such as site moves orOS upgrades, connectivity consultants for designing fast and robust infrastructure, security specialists to ensure information safety and compliance, disaster recovery specialists to design and document business continuity plans, and software developers to write, enhance, or repair mission-critical application programs.
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