UNIX, Linux, Solaris, and Apple Mac OS X Online Technical Support for
New Orleans Small Office Networks
For small companies in New Orleans Louisiana, Progent provides technical support for computer systems powered by UNIX or Linux or for environments that feature a mix of UNIX-family systems and Microsoft technology. Progent has provided online support to businesses in all 50 states in the U.S. (Refer to Progent's client testimonials). Progent also offers the consultation Cisco CCIE network specialists for challenging connectivity issues, as well as the services of CISSP-certified security engineers to handle high-level security design and business continuity planning.
Progent's online technical support engineers offer exceptional leverage because they are equipped with the real-world experience and the sophisticated tools to resolve the majority of information system issues rapidly. Efficient support lowers immediate expenses since service calls take up a smaller number of billable consulting minutes. Online support also eliminates the cost of sending a consultant to your location. Your company saves additionally with indirect costs by minimizing or avoiding system outages and associated costs resulting from business disruption, disgruntled customers and vendors, unproductive employees, and de-focused management.
Progent's pricing policy for online support is structured to maximize the impact of your IT service investment. Progent bills per minute for phone assistance, so you pay only for the support that you receive. Unlike typical remote service organizations, Progent asks for no service activation charge or minimum job duration. Progent's one-minute billing unit and clean model for pricing avoid scenarios where speedy. minor fixes somehow end up as big tabs. Progent's penchant for solving technical issues quickly results in your business saving cash.
Progent's Remote Technical Support Tools
Through years of experience, Progent has fine tuned a collection of optimized tools and proven processes which allow the highest degree of efficiency for online engineering help and repair for small and midsize company IT systems. Progent offers protected Virtual Private Network support for gateways from a variety of popular vendors including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Secure VPN connectivity enables the experts of Progent's Technical Response Center to link to your environment without breaching network security.
Progent's proprietary customer support reporting system includes thorough histories of the support that Progent's customers have received. Progent's team consultants have access to the records of support provided to every customer by every Progent engineer. This history of anomalies and solutions is stored as a quickly retrievable internal knowledge base that allows Progent's remote technical engineers to share their knowledge company-wide to make sure that the efficiency of Progent's support grows daily. Progent's advanced accreditations and working associations with major industry leaders such as Cisco and Microsoft make available other extensive technical knowledge bases and permit quick access to manufacturers' internal engineering staff with the result that Progent's remote service specialists are able to find the most efficient resolutions promptly.
Start Receiving Remote UNIX/Linux, Solaris, or macOS and OS X Network Help from Progent
To access Progent's remote support in New Orleans Louisiana or to find out more about Progent's online support options, call Progent at
Phone-based Technical Services Provided by Progent
Progent's online network support professionals have certified skills in a comprehensive array of products and technologies. This wide range of capability permits Progent's consultants to manage virtually any crisis likely to crop up in a small business information system. Credentials earned by Progent support experts in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials owned by Progent service engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional, and Design Associate.
To help companies with multi-OS environments, Progent also offers the support of consultants who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP network security experts, and CISSP-ISSAP consultants.
Online services available from Progent to customers in New Orleans include:
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UNIX/Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online support services address a wide array of information technology including system infrastructure, messaging solutions, network and process security, UNIX and Microsoft Windows integration, virtual server products for server hardware economization and easy administration, and transitioning from legacy systems to current Windows or Linux solutions. Progent's team-oriented methodology for resolving technical issues enables fast escalation, if necessary, to consultants with task-relevant experience to handle complex situations. This expedites solutions of urgent problems, reduces lost productivity, and cuts support expense.Progent's UNIX/Linux support engineers can provide emergency phone-based assistance for diagnosing anomalies affecting UNIX, Linux, or Solaris systems powered by leading versions of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO UNIX
- SGI/Irix
- RedHat
- SUSE Linux
- Debian GNU/Linux
- Slackware
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Talk to a Cisco Certified Internetwork Expert for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert credential is the highest accreditation for networking professionals, and certifies a person's networking skills at the master level. Cisco qualified CCIEs know how to deal with even the most complex challenges associated with network infrastructure planning, deployment, maintenance, security, and problem solving. Cisco qualified CCIEs can cooperate closely with Cisco's internal engineers in analyzing problems with IOS network administration utilities and coming up with workarounds or identifying program patches. Cisco qualified CCIEs provide exceptional cost-effectiveness because their broad experience permits them to find solutions for the most intractable problems quickly. In many instances, less seasoned engineers can struggle for hours or even days with the same problems that a Cisco CCIE can resolve in minutes.
Few service firms make Cisco-qualified CCIEs available to support small and medium sized businesses. Progent offers fast phone contact with a Cisco-qualified CCIE so you can receive urgent assistance for complex network problems that are hurting business efficiency but are beyond the experience of your regular computer service personnel. Progent's Cisco-qualified CCIE consultants can interface to your network using the latest on-line troubleshooting tools in order to provide efficient, secure, and affordable analysis and repair.
Progent's CCIEs can provide expertise in the entire range of Cisco's market leading family of networking appliances including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst FWSM modules, secure high-speed and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst family switches, as well as Virtual Private Network solutions.
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Certified Windows Support
Progent's Microsoft-certified online support engineers can deliver computer system troubleshooting and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your company the assistance of consulting professionals who can assist your company with a broad variety of platform support including Microsoft Windows Server 2022 solution design and integration support,
Microsoft Windows Server 2019 expertise,
Microsoft Windows Server 2016 migration support and hybrid cloud solutions,
Windows Server 2012 R2 migration expertise,
Windows Server 2008 R2 upgrade (help, assistance,
MS Exchange 2019 Server integration,
MS Exchange Server 2016 migration, Exchange 2013 integration,
Microsoft Exchange 2010 management,
SharePoint Server 2016 migration and hybrid integration expertise,
SharePoint 2019 planning and configuration, Microsoft Teams consulting, Skype for Business migration support, Microsoft Lync Server 2013 integration and Office Communications Server 2007 troubleshooting, Forefront TMG administration and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 support,
Systems Center Operations Manager network monitoring and reporting,
Project Server training,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Progent in addition can deliver a broad range of remote PC desktop consulting and support services including Windows 11 integration and planning and deploying Microsoft 365 cloud solutions for Windows workstations.
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CISSP and ISSAP Premier System Security Experts
Progent's accredited CISM and CISSP network security consultants offer a range of system protection solutions that can improve the defenses of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows network against attacks or assist you to recuperate rapidly after a damaging breach. Security support services available from Progent include: comprehensive network security analysis utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds tools and Nikto; fast recovery from virus and worm assaults; installing firewalls; designing safe mechanisms for off-site and mobile connectivity; securing your messaging infrastructure against spam and directory harvest attacks; and setting up 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent can provide advanced remote support to help companies of any size integrate their networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid network models that utilize on-premises IT assets as well as public clouds. To assist you to integrate cloud services with networks, Progent can provide a range of public cloud integration support services such as Microsoft 365 integration with on-premises Exchange, Microsoft Azure hybrid cloud solutions, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has more than 20 years of experience providing high-level consulting services online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Progent offers the services of world-class online consulting professionals for special IT projects that small companies often request. Progent's charges for longer-term development or consulting projects are set based on the level of expertise of the consultants assigned. Progent's experience with these important fields of information technology enables clients to complete critical initiatives within budget and on time. Progent's project-based remote consulting solutions include:
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Call Center Services
Progent's Help Desk Call Center support alternatives for small and midsize businesses with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Help Desk support services, and Call Center process consulting. Progent's Standard Call Center support services are designed for small businesses who don't have the resources to create an internal Help Desk Call Center but who need quick response from a dependable Help Desk with proficient telephone assistance plus the available expertise to escalate complex problems to high-level consultants.Progent's Co-managed Help Desk services make it possible for your business to share the load for Help Desk services transparently between your IT staff and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progent's Help Desk sharing service is a collaborative service desk solution built around the top professional services automation platform for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent's Call Center consulting services can aid you in establishing an efficient new Help Desk or enhancing your existing one, evaluating or enhancing Help Desk Call Center software products to handle the special needs of your company, or providing temporary online personnel to supplement your internal Help Desk Call Center team to handle unusually busy scenarios like software migrations, major upgrades, or installing brand new applications.
Progent's Help Desk Call Center staff of seasoned information technology consultants provides your workers in New Orleans Louisiana rapid assistance from a reliable network service resource with extensive experience providing telephone-based help and online repair service for computer environments powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to earn the Help Desk the reputation as a solid driver of company efficiency, and Progent's aim is to fix rather than merely annotate IT issues.
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Business Applications Support: Training, Programming, and Problem Solving
Progent's Applications Consulting Group provides online and in-depth engineering expertise and training in special business application fields including ERP, MRP, custom financial systems, and CRM. Progent also can provide consulting, programming, and education for familiar Microsoft business applications including CRM, Office Project, Microsoft Office Word, and Office Excel. To learn more information concerning Progent's consulting, programming, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.Progent's Apple Mac consultants can promote the imaginative facets of Apple Mac systems by delivering remote help support and training in graphics, audio, and motion video. Progent's consultants offer assistance in a large selection of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also assist you with special projects like scanning or digitizing audio or video or putting together an audio/video post production lab.
Remote Network Monitoring Services
Progent can provide companies in New Orleans Louisiana online network monitoring support powered by Microsoft System Center Operations Manager network monitoring, adapted by Progent to fit your environment so that your network support is proactive and automated. By exposing potential trouble spots before they result in network outages, proactive monitoring can ward off disruptive and costly service crises. Progent can also provide help with system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft systems, or environments that support multiple platforms.
To contact Progent about urgent online help with UNIX, Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Urgent Remote Help, phone
Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.
| City | Address | Phone | Link |
| Baton Rouge | Executive Offices of Baton Rouge, 804 Main Street Baton Rouge, LA 70802 United States |
(225) 532-4100 | Baton Rouge Network Support Services |
| New Orleans | 1340 Poydras Street, Suite 1770 New Orleans, LA 70112 United States |
(504) 684-2333 | New Orleans Network Support Services |
| Shreveport | 401 Market St Shreveport, LA 71101 United States |
(318) 693-1900 | Shreveport Network Support Services |
An index of content::
Consult Microsoft Exchange 2007
Consulting Services Exchange 2007 Server
Progent's expert consultants can show you how to define and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity downtime, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the experience to complete your move quickly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Exchange 2007 Server that are best aligned to your business needs.
Conti ransomware recovery Specialist
Engineer Ryuk ransomware cleanup
Progent's proven ransomware recovery consultants can help you to rebuild a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
24/7 Programming Companies Power BI on Azure VMs
Power BI Premium Designer
Progent's Power BI experts can help you to plan, deploy, maintain, update or debug your Power BI environment. Progent can also assist you to organize your target data for Power BI reports and dashboards. Progent can help you implement and manage an on-premises, cloud based, or hybrid architecture for Power BI.
Computer Consulting SCOM 2016
SCSM 2016 Remote Consulting
Progent has more than two decades of experience deploying, maintaining and troubleshooting the core components that make up Microsoft System Center and can assist you to plan, deploy, maintain, and repair your Microsoft System Center 2012 R2 solution to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent can assist your organization to upgrade to the current edition of Microsoft System Center from a previous release or from another IT management solution to deliver the advantages of best-in-class provisioning, centralized management, security and compliance, plus datacenter and application availability and performance monitoring.
Support Services Hornetsecurity Altaro VM Backup Offsite
Consultant Altaro VM Backup Planning
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite services to help you to plan, deploy, manage and debug a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup software.
Cisco DistributedDirector Remote Technical Support
Cisco Content Distribution Manager Computer Engineer
Progent provides high availability load balancing consulting covering network load balancing, load balanced program, network backbone routing, and content dispatching technology such as Cisco Content Engine. non-stop load balancing providers for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.
Computer Engineer Offsite Workers
Telecommuter Solutions Remote Technical Support
Progent has 20 years of background assisting small and mid-size businesses to design, implement, tune, manage, and troubleshoot IT networks that support at-home workers.
Non-stop Clustered Servers Consulting
High Availability Server Clustering Integration Services
Progent offers Windows Cluster Server expertise to help your business deploy high availability clustered servers designed to provide 100% uptime. Windows cluster servers for non-stop networks include Windows Cluster Server, SQL Cluster Server, and Microsoft Exchange Server Cluster. By helping you design high availability server clustering environments powered by Windows Clustered Server 2003, Progent's Premier Windows consultants make sure that your fault-tolerant server clusters are set up to maximize the business advantage of your IT network.
Microsoft Teams firewall Professional
Professionals Microsoft Teams VoIP
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Engineer ransomware removal and restore
LockBit ransomware hot line Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800
Altaro VM Backup Live Backup Network Consulting
Best Hornetsecurity Altaro VM Backup Disaster Recovery Remote Technical Support
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite services to help you to plan, deploy, optimize and debug a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup software.
Remote Troubleshooting Internet Security and Acceleration Server 2006
On-site Support ISA 2006
Internet Security and Acceleration Server 2006 is a multi-functional gateway that provides a powerful application layer firewall, VPN, and web caching platform for protecting the Internet-facing applications of any sized business against a broad range of attacks. Progent's certified ISA Server experts can help you plan, cost-justify, pilot, install, configure and manage the Standard or Enterprise version of ISA Server 2006 on your information system.
Small Business WAP500 AP Remote Support
24/7 Small Business Wireless Access Point IT Consulting
Progent's Cisco-certified wireless integration experts can help organizations to configure, manage, and debug Cisco Small Business Wireless APs.
Azure and Dynamics GP Programming
Microsoft Certified Microsoft Entra ID Consult
Progent can assist companies of all sizes to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud computing architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure you avoid the typical mistakes small companies make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.
Award Winning Altaro VM Backup Planning IT Services
Network Consulting Hornetsecurity Altaro VM Backup Disaster Recovery
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite services to help you to plan, deploy, manage and debug a modern backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup technology.
Windows 2003 Setup and Support
Windows 2003 Server Specialists
Progent's Microsoft-certified Windows Server 2003 consultants offer computer support and expert consulting services for the entire family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows 2003 migration, configuration, administration, and support services include system design, installation, project management, on-premises and remote network support and repair, Help Desk services, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
Co-managed Support Desk Costs Online Support
Support and Integration Co-managed Helpdesk Costs
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help organizations to cut costs and enhance productivity.
Microsoft Exchange Server 2016 Migration Online Support Services
Exchange Server 2016 Upgrade Planning Integration Support
Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 such as planning high availability architecture for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Cisco and Microsoft WiFi 6/6E Solutions Specialists
Wireless LAN On-site Technical Support
Progent can show you how to design, deploy, manage, monitor, and repair an efficient Wireless network infrastructure, recommend sensible technology, and configure wireless access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to create a complete wireless network security plan that is well integrated with the security plan for your overall business network.
Consultants Remote Support
Remote Network Support Consulting Services
For medium-size companies looking for IT consulting services, Progent can deliver a variety of options such as local help, on-line support, phone-based Help Desk, 24x7 support with remote network monitoring, temporary staffing, business relocation support, software development, and professional consultation. For midsize companies in California or other regions serviced by Progent's onsite consultants, Progent offers professional onsite help for solving technical issues quickly and economically.
Largest Support and Integration Service Reporting
Service Reporting Specialist
Progent uses a sophisticated service reporting system that records and formats complete documentation for all billed services. Unlike many freelance consultants or local support firms who provide scant documentation or specifics of services done, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the support documentation transmitted by every consultant to every customer. The discipline of documenting and organizing support records allows more effective service and avoids a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to release vital service information.
Phobos ransomware hot line Technology Professional
Technology Professional Ryuk ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
MS Certified Supplemental Help Desk Cost Savings On-site Technical Support
Extended Call Center Economics Consulting Services
Progent's Help Desk Call Center management and co-management services help companies to save money and increase productivity.
Remote Support Fault Tolerant Branch office Network
High Availability Interoffice Connectivity Professionals
Progent's high availability interoffice connectivity and fault tolerant system connection consultants can help small companies achieve fault tolerant Interoffice connectivity through fully redundant networks with transparent failover. Progent's CCIE engineers can plan and implement ultra-reliable Inter-office connections supported by zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide economical 24x7 interoffice connectivity.
Colocation Configuration
Data Center Colocation Help and Support
Progent's data center support services are designed for companies with equipment located at IDCs or data center colocation hosting sites and in need of on-demand on-premises help at the colo site as well as remote support from Microsoft and Cisco Certified experts. Progent provides a full array of data center and IDC and colo support services including system topology analysis, Windows and UNIX server installation and support, tech support for server and communications networking, design and installation of high availability systems, defining and implementing layered security defenses, firewall configuration and troubleshooting, designing load balancing environments, and creating high-availability server and storage clustering systems.
Private Cloud Virtual Datacenter Hosting Engineers
Private Cloud Integration Professional
Progent's ProSight Virtual Hosting offers advanced virtual server architecture, a world-class data center facility, and the technical support services of Progent's Microsoft-certified consulting group to provide small and midsize companies with a complete information technology outsourcing solution that improves network availability and protection, reduces management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a smaller business can have each of its operating system platforms and key application servers hosted in a safe and fault tolerant facility on a high-performance, high-availability virtual machine set up and supported by Progent's network support professionals.
Microsoft Forefront TMG Technical Support Services
Emergency Forefront Threat Management Gateway Support and Integration
Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Internet Security and Acceleration Server and provides a easily managed Internet gateway that delivers a one-server solution for an array of security features such as an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security reporting features, permits custom reports generated by SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual server to lower costs and enhance availability. Progent's Microsoft consultants can assist your company to plan and execute test and production deployments; interface Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also assist you to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server.
MSP360 VM Backup Integration
MSP360 Managed Cloud Backup Support and Help
Progent can help you to create, deploy and administer a backup solution built around MSP360 Backup software to protect your IT assets residing on any leading public cloud. Progent offers end-to-end monitoring and management to prevent data loss caused by human miscues, system glitches, ill-intentioned insiders, and malware assaults like ransomware.
Microsoft Exchange Network Consultants
Exchange 2000 Upgrade Help
Progent is one of the most qualified information technology support firms for creating e-mail solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses derive the full benefits of Microsoft Exchange Server 2000 under typical situations such as upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
Immediate Consultant Services Windows 10 Microsoft Deployment Toolkit
Windows 10 Edge Computer Consulting
Progent's Microsoft-certified consultants can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 available from Progent's consultants include ROI estimates, project management, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning and management, network optimization, Wi-Fi support, disaster recovery planning, custom training for network management personnel and users, and post-migration Call Center support services.
Urgent Automated Server Inventory Engineer
Automated Desktop Monitoring Online Support
ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the state of critical devices that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT staff and your assigned Progent engineering consultant so that any looming problems can be resolved before they have a chance to disrupt productivity.
Microsoft Certified Expert Exchange Server 2016 Specialists
Microsoft Exchange 2010 Information Technology Consulting
Progent's Microsoft-certified professionals have 20 years of experience planning, installing, and supporting email solutions for companies in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email environment offers security, fault tolerance, easy connectivity for remote and wireless users, efficient administrative utilities, and seamless integration with telephony. Progent provides expertise and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, Microsoft Exchange 2007 Server, Exchange 2003, and Exchange 20000 Server. Progent can also help small or mid-size companies to upgrade to Microsoft Exchange 2016 Server or Microsoft Exchange 2013 Server.
Online Support Great Plains
Dynamics GP/Great Plains Features Support Services
Progent's Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a financial and ERP solution built, like all Microsoft accounting tools, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP provides an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and integrate, and with its segmented design you are able to license only the capability you currently require, with the option to add clients and increase capabilities when necessary. Progent's Microsoft Dynamics GP support engineers can show you how to install, configure and manage the current release of Dynamics GP or upgrade efficiently from an earlier edition.
Urgent Consultant SCDPM 2012 Security and Compliance
SCDPM 2012 Upgrade Integration Support
Progent's Microsoft-certified consultants offer online or in-person support to help companies of any size to plan, implement, administer, and repair a backup system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from earlier versions of SCDPM or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent offers as-needed support for resolving especially challenging problems, or comprehensive project management support. Progent's consultants can also help you to design SCDPM 2012 into a comprehensive disaster recovery plan.
Remote Support Services MSP360 Managed Cloud Backup/Recovery
Urgent Technical Support Services MSP360 Ultimate Backup
Progent can help you to create, deploy and administer a backup/restore plan based on MSP360 Backup software to protect your IT assets residing on any major public cloud. Progent can provide monitoring and remote management to protect against data loss resulting from user miscues, software errors, malicious insiders, and malware attacks such as ransomware.
Microsoft Entra Specialist
Azure AD Multi-factor Authentication Integration Support
Progent's consultants can help you to plan and carry out a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both onsite and cloud assets.
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