Urgent Phone Help for New Orleans Louisiana UNIX, Linux, or Solaris SystemsFor small companies in New Orleans Louisiana, Progent offers help for networks powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a mix of UNIX and Windows technology. Progent has provided online support to companies in all 50 states in the U.S. (See Progent's client testimonials). Progent also can furnish the expertise of CCIE-qualified engineers for challenging infrastructure problems, plus the services of CISA and CISM-accredited security engineers to help with advanced security design and business continuity planning.

Progent's remote support services offer excellent value due to the fact that they have the real-world background and the advanced tools to solve the majority of information system issues quickly. This reduces direct costs because solutions require fewer billable minutes. Remote support also eliminates the expense of dispatching a consultant to your location. Your company benefits additionally with incidental expenses by minimizing or avoiding system outages and associated costs due to business disruption, upset customers and vendors, idle workers, and distracted management.

Progent's billing model for online help is designed to maximize the impact of your network support dollar. Progent bills on a per-minute basis for telephone-based assistance, so you are billed exclusively for the support that you receive. In contrast to many online service companies, Progent imposes no initialization fee or minimum payments. Progent's per-minute granularity and clean policy for billing avoid scenarios where fast repairs manage to end up as big bills. Progent's penchant for solving technical issues efficiently results in your business conserving cash.

Progent's Online Support Technologies
Over time, Progent has fine tuned an array of customized technologies and field-tested methodologies which allow the highest degree of efficiency for remote engineering help and troubleshooting for small and midsize company information systems. Progent provides safe Virtual Private Network support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, Juniper, Netscreen and Watchguard. Secure VPN technology allows the engineers of Progent's remote service group to interface to your network remotely without breaching corporate security.

Progent's proprietary service reporting system includes extensive records describing all support that Progent's clients have received. Progent's team engineers have the benefit of the specifics of all help rendered to each Progent customer by every consultant. This history of issues and solutions is organized as a quickly exploitable internal knowledge base that enables Progent's remote technical professionals to share their knowledge company-wide to ensure that the efficiency of Progent's support improves over time. Progent's advanced certifications and working relationships with key technology companies such as Cisco and Microsoft make available additional extensive technical databases and allow quick response from vendors' internal product engineers with the result that Progent's online consulting experts are able to come up with the most efficient resolutions promptly.

Get Online UNIX/Linux, Sun Solaris, or macOS and OS X Technical Support from Progent
To access Progent's remote services in New Orleans Louisiana or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has an urgent requirement for IT support, visit Immediate Urgent Support.

Remote Network Support Services Available from Progent
Progent's online network support experts have advanced credentials in a comprehensive set of technologies. This breadth of technical skills enables Progent's engineers to handle almost any problem likely to crop up in a small or midsize company information system. Certifications earned by Progent support experts in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent service engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional, CCDA and CCDP.

To help businesses with multi-operating system environments, Progent also provides the skills of engineers who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Phone-based technical services Offered by Progent to clients in New Orleans include:

Additional Consulting Programs Available from Progent
Progent can provide the skills of world-class remote consulting professionals for contract projects that small businesses often request. Billing charges for ongoing development or consulting projects are set based on the qualifications of the consultants assigned. Progent's experience with these special areas of computer technology allows clients to execute critical projects economically and on time. Progent's special remote consulting services include:
  • Help Desk Expertise
    Progent's Call Center programs for small and midsize businesses with networks based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Helpdesk operations consulting. Progent's Standard Call Center services are intended for small companies who lack the resources to assemble and manage an in-house Help Desk Call Center but who want quick response from an effective Help Desk with proficient phone assistance plus the technical depth to escalate the most challenging trouble tickets to high-level engineers.

    Progentís Help Desk Co-management services make it possible for your IT organization to share the load for Help Desk services transparently between your IT staff and Progent's large roster of veteran technical support engineers and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution based on the top professional services automation (PSA) platform for managing service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Call Center consulting services can aid you in establishing an efficient new Call Center or revamping your current one, selecting or modifying Help Desk Call Center application software to meet the special needs of your corporation, or providing occasional phone support staff to supplement your internal Call Center group to handle high-demand situations such as software migrations, major upgrades, or installing new applications.

    Progent's Help Desk team of seasoned network consultants provides your computer users in New Orleans Louisiana fast communication with an effective technical support resource with years of experience providing phone support and remote troubleshooting for networks powered by UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to earn the Help Desk the reputation as a major driver of business performance, and Progent's goal is to solve instead of just annotate network problems.

  • Business Applications Services: Training, Development, and Problem Solving
    Progent's Applications Consulting staff can supply phone-based and in-depth consulting support and training in key application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also offers consulting, programming, and education for popular Microsoft applications including Microsoft CRM, Microsoft Project, Word, and Microsoft Excel. To read more information about Progent's consulting, customization, and training services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.

    Progent's Apple Mac experts can support the artistic elements of Mac computing by offering remote help services and training in imaging, audio, and motion video. Progent's support professionals can provide assistance in a large selection of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post production studio.

    Remote Network Monitoring Services
    Progent can provide businesses in New Orleans Louisiana remote computer system monitoring services based on MS System Center Operations Manager network monitoring and reporting, enhanced by Progent for your business so that your network maintenance is proactive rather than reactive. By uncovering potential issues before they evolve into full-scale emergencies, proactive monitoring can head off disruptive and costly service failures. Progent can also use system monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or macOS and OS X environments, Windows environments, or networks powered by a combination of OS platforms.

How Your New Orleans Louisiana Business Can Contact Progent's Online Support Professionals
To get in touch with Progent about urgent remote assistance with UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, go to Progent's Urgent Phone-Based Help, call 1-800-993-9400, or see Contact Progent.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
(225) 532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
(504) 684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
(318) 693-1900 Shreveport Network Support Services




An index of content::

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    Progent's Microsoft-certified ISA Server consultants have extensive experience developing Microsoft ISA Server-based security solutions for IT networks with multiple sites, remote users, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to help your small business in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your information security requirements without adversely limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Microsoft Exchange Server 2013 includes major enhancements to the functionality of Exchange 2010 and delivers important new features plus a revamped structure. These enhancements affect vital areas such as ease of administration, availability, security and compliance, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the potential business benefits of upgrading to Exchange Server 2013, design an efficient test and deployment strategy, and educate your IT staff to manage your Exchange 2013 solution. Progent also offers ongoing online support and management for Microsoft Exchange 2013.

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    24 Hour Services Exchange Email Hosting

    Progent's Exchange Server Hosting Support Services provide an enterprise-class data center that features backed-up electrical and environmental control systems, 24x7 site security and IT support center, and fault-tolerant connections to Internet backbone service companies. Hosted Exchange servers are set up as virtual machines for fault tolerance, smooth expandability, and fast restoration. Progent's services include complete incorporation with your business network, connectivity with handheld communication products, automated tracking of performance and network security, spam and virus filtering, patch and revision control, Helpdesk support, daily backup, and full messaging management services.

  • Teleworker Video Conferencing Online Support Offsite Workforce Video Conferencing IT Consultant
  • Teleworkers Assistance near me in New Orleans - Backup/Recovery Solutions Expertise Louis Armstrong Airport MSY New Orleans, LA Offsite Workforce Expertise nearby New Orleans - Backup Systems Guidance
  • Teleworkers Guidance - New Orleans - Integration Consulting Louis Armstrong Airport MSY Work at Home Employees Consulting Services nearby New Orleans - Set up Consulting Services New Orleans Louisiana
  • Top Consulting Organization BlackBerry Software New Orleans, Kenner RIM BlackBerry Integration Consulting New Orleans
  • Top Microsoft Expert Azure and SQL Server integration Consulting Azure and SQL Server integration Professional
  • Top Quality Ohio Network Specialists Texas Small Office IT Consultants

  • Programming Firm SQL 2008 Reporting Services
    Microsoft SQL Server Applications Support

    Progent's certified SQL Server application programmers and database administrators can provide remote consulting to help businesses of all sizes to build, manage, and troubleshoot applications powered by the Microsoft SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server consultants can provide support for any facet of the application life cycle in environments that can include small office databases to VLDB applications and data warehousing.

  • Top Ranked Microsoft Financial Software Consultants Microsoft Financial Software On-site Support

  • Windows 2000 Server Remote Support Services
    After Hours Microsoft Windows 2000 Engineer

    Progent's Microsoft-certified Windows Server 2000 experts offer network help and IT consulting services for the entire line of Microsoft .NET Servers, Windows Server 2000, and Windows Server 2003. Progent's Windows Server 2000 integration, update, and support offerings include network design, deployment, documentation, local and remote technical support, Call Center outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.

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  • Engineers ProSight Email Security
    Consulting Services Email Virus Signature

    Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver centralized management and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.

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  • Microsoft Solutions Framework Project Methodology Upgrading
    Stabilizing Phase: Design Tuning Technical Consultant

    When conducting IT tasks for enterprise customers, Progent follows a phased methodology driven by specified milestones so as to achieve financial, scheduling and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures based on the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, test models, design adjustments, and expert implementation. All facets are documented to make available a comprehensive summary of IT services performed and to help in ongoing system support.

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  • Windows 7 Training Consulting Windows 7 64-bit Upgrade Migration Consulting

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    24-Hour Flex 7500 2500 Wireless Controller Remote Support

    Progent's Cisco-certified wireless integration consulting experts can help organizations to configure, manage, and debug Cisco wireless devices including Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.

  • IT Consulting Suse Linux, Solaris, UNIX New Orleans, LA
  • Windows Emulation for macOS Technical Consultant Windows Virtual Desktop for Apple Mac Support and Integration

  • IT Services Microsoft Exchange Upgrade
    Exchange 2000 Server Upgrade Support and Setup

    Progent is one of the most experienced network support firms for designing email solutions based on Exchange 2000. Progent is skilled in helping small businesses receive the full benefits of Microsoft Exchange Server 2000 for typical situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server management.

  • Windows Server 2003 Consulting Microsoft Windows 2003 Remote Technical Support
  • Windows Server 2012R2 Hyper-V Virtual Switch Technical Support Windows Server 2012R2 Security Professional
  • Windows Server 2016 Storage Spaces Direct Consulting Services MCSE Expert Certified Computer Consulting Windows Server 2016 Scale Out Clusters
  • Wireless Security Inventory Consultant Cybersecurity Vulnerability Evaluation Consultancy
  • Work at Home Employees Consulting Services near New Orleans - Cloud Integration Solutions Consulting Experts New Orleans Telecommuters Cloud Technology Consultants
  • Integration Mandrake Linux, Solaris, UNIX New Orleans Louisiana
  • Work from Home Data Protection IT Consultant Teleworker Data Protection IT Consultant
  • web application development Professional Cisco SharePoint programming Technology Professional
  • wireless controller Specialist Flex Series Wireless Controller Professional

  • VPN Security Network Security Test
    Firewall Security Technology Consulting

    Progent offers small and mid-size companies professional consulting for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security companies including WatchGuard, Juniper Networks, and SonicWall. Progent can help you design a detailed security plan and select the right technologies from a variety of vendors to support your security goals while sticking within your budget limits.


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