Fast Remote Consulting for New Orleans Louisiana UNIX, Linux, or Sun Solaris SystemsFor small companies in New Orleans Louisiana, Progent offers help for networks powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX-family systems and Windows platforms. Progent has delivered online support to companies in all 50 states in the U.S. (Refer to Progent's customer testimonials). Progent also offers the consultation Cisco CCIE-certified network specialists for complex infrastructure problems, plus the services of CISSP-certified security consultants to handle advanced security design and business continuity preparedness.

Progent's remote support services represent excellent value due to the fact that they have the real-world experience and the sophisticated tools to solve most network issues rapidly. This lowers direct costs since service calls take up fewer billable consulting minutes. Remote support also eliminates the expense of sending a consultant to your office. Your company benefits even more with indirect expenses by reducing or eliminating system outages and associated losses stemming from business disruption, disgruntled clients, unproductive workers, and de-focused management.

Progent's pricing policy for remote help is structured to get the most out of your IT service dollar. Progent charges by the minute for telephone-based assistance, so you are invoiced exclusively for the support that you actually get. In contrast to many remote support organizations, Progent requires no initialization charge or minimum job duration. Progent's per-minute billing unit and simple policy for billing save you from scenarios where speedy. minor fixes somehow turn into large invoices. Progent's penchant for solving problems quickly results in your business conserving cash.

Progent's Remote Support Tools
Over time, Progent has developed an arsenal of optimized tools and field-proven methodologies which ensure the highest level of efficiency for online engineering help and repair for small company information systems. Progent provides protected Virtual Private Network support for gateways from a variety of popular companies including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Secure VPN technology enables the experts of Progent's Technical Response Center to access your network without violating corporate security.

Progent's proprietary service database system stores extensive histories of the support that Progent's customers have received. Progent's authorized engineers have the benefit of the details of all help provided to every client by every Progent engineer. This history of problems and solutions is stored as a readily accessible support knowledge base that enables Progent's remote support engineers to share their experiences company-wide to ensure that the value of Progent's support grows over time. Progent's advanced accreditations and close relationships with key industry leaders such as Cisco and Microsoft permit access to other extensive technical databases and permit priority access to manufacturers' internal product engineers so Progent's online consulting experts are able to determine the most efficient solutions promptly.

Get Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Computer Assistance from Progent
To access Progent's remote services in New Orleans Louisiana or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has a critical requirement for IT support, visit Immediate Emergency Support.

Phone-based Technical Support Services Offered Progent
Progent's remote network support engineers have credentials in a comprehensive set of technologies. This broad range of capability permits Progent's consultants to handle virtually any crisis that may take place in a small company network. Certificates awarded to Progent engineers in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications owned by Progent service engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

To provide assistance to businesses with mixed-platform environments, Progent also provides the support of engineers with advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security specialists, and CISSP-ISSAP consultants.

Online support provided by Progent to small businesses in New Orleans include:

  • UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online consulting services cover a wide range of computer technology such as network infrastructure, email systems, system and operational security, UNIX/Linux and Microsoft Windows coexistence, VMware technologies for server hardware economization and simplified management, and transitioning from legacy systems to current MS Windows or Linux-powered solutions. Progent's group-oriented approach to resolving technical problems enables quick escalation, when required, to consultants with appropriate experience to tackle challenging situations. This accelerates repair of critical problems, minimizes network downtime, and lowers support expense.

    Progent's UNIX and Linux consultants can offer emergency online assistance for analyzing problems affecting UNIX, Linux, or Solaris systems based on leading variants of UNIX including:

    Major Linux variants for which Progent offers expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware Linux

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Network Problem Solving
    Cisco CCIE Consultants for New Orleans LouisianaThe Cisco Certified Internetwork Expert (CCIE) credential is the premier recognition for networking consultants, and certifies an individual's network technology knowledge at the master level. Cisco CCIEs can deal with even the most stubborn challenges associated with network infrastructure planning, installation, administration, security, and problem solving. CCIEs work on a privileged basis with Cisco's in-house engineers in analyzing anomalies with IOS network administration utilities and coming up with alternate approaches or locating program patches. Cisco qualified CCIEs provide exceptional value since their broad experience permits them to fix the most intractable problems quickly. In typical instances, less seasoned service providers can struggle for many hours or days with the same tasks that a Cisco-qualified CCIE can resolve in minutes. Few consulting providers make Cisco-qualified CCIEs accessible to support small and mid-size businesses. Progent can provide fast phone contact with a Cisco CCIE so you can receive timely assistance for severe network infrastructure issues that are lowering worker efficiency but are not within the experience of your ordinary IT service resources. Progent's CCIE engineers can interface to your network using the latest on-line troubleshooting tools to provide efficient, secure, and economical diagnosis and remediation. Progent's CCIEs can provide expertise in the complete line of Cisco's top-selling family of infrastructure products such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst family switches, plus VPN products.

  • Authorized Windows Experts
    MS Windows Support for New Orleans LouisianaProgent's Microsoft-premier remote support experts can deliver network troubleshooting and IT support for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your company the expertise of support engineers who can assist your company with a broad range of technology support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, MS Exchange Server 2019 planning and configuration, MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration, Exchange 2010 maintenance, SharePoint Server 2016 migration and hybrid deployment expertise, SharePoint Server 2019 design and deployment, Microsoft Teams configuration help, Microsoft Skype for Business Server migration consulting, Microsoft Lync Server 2013 management and Office Communications Server upgrade, Forefront TMG 2010 management and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring, Project Server and Server Online planning, Small Business Server support, and Windows Essentials cloud integration.

    Progent in addition offers a wide array of online PC desktop services such as Microsoft Windows 7 migration support, upgrading to 64-bit desktop applications, configuring Office 2010, and streamlining PC desktop image creation.

  • CISSP and ISSAP Certified System Security Specialists
    CISSP Premier System Security Engineers for New Orleans LouisianaProgent's certified CISSP and ISSAP security engineers offer a range of system protection solutions to strengthen the immunity of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows network against assaults or assist your company to clean up rapidly following a serious penetration. Security solutions offered by Progent cover comprehensive network security audits utilizing tools such as GFI LANguard, EEYE Vulnerability Scanner, and products from Solar Winds tools and Hydra; rapid cleanup after virus and worm attacks; installing firewalls; establishing secure techniques for off-site and mobile connectivity; defending your messaging infrastructure against spam and directory harvest attacks; and establishing round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert remote support services to help organizations of all sizes integrate their information networks with popular public clouds including Azure and Amazon Web Services. Progent can assist you to plan and administer cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid architectures that utilize on-premises IT assets as well as public cloud services. To assist you to integrate public clouds with networks, Progent can provide a variety of cloud migration support services such as Office 365 integration solutions with on-premises Exchange, Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud planning and integration consulting. Progent has over 20 years of experience providing advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Special Support Services Available from Progent
Progent can provide the skills of world-class remote consulting professionals for special projects that small businesses frequently request. Progent's rates for ongoing consulting projects are determined according to the level of expertise of the engineers assigned. Progent's experience with these important fields of computer technology enables clients to complete major initiatives within budget and on time. Progent's project-based online consulting solutions include:
  • Help Desk Services
    Progent's Help Desk service offerings for small and midsize businesses with environments that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Call Center outsourcing, Virtual Help Desk services, and Call Center operations consulting. Progent's Standard Help Desk Call Center support services are designed for small organizations who lack the money or time to assemble and manage an internal Help Desk Call Center but who require quick communication with an effective Help Desk Call Center with proficient telephone support plus the available expertise to escalate the most challenging tasks to advanced consultants.

    Progentís Help Desk Co-management services make it possible for your IT organization to share the load for Help Desk services seamlessly between your IT staff and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progentís shared Help Desk service is an advanced service desk solution based on the leading professional services automation platform for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.

    Progent's Help Desk Call Center consulting expertise can guide you in establishing an effective new Call Center or revamping your current one, identifying or enhancing Help Desk Call Center software to handle the particular demands of your corporation, or adding temporary online personnel to supplement your in-house Help Desk Call Center resources during unusually busy scenarios such as software migrations, major upgrades, or installing new applications.

    Progent's Help Desk Call Center team of veteran network consultants gives your clients in New Orleans Louisiana fast assistance from a large support resource with extensive experience delivering phone consulting and online troubleshooting for computer environments powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to earn the Call Center recognition as a solid driver of business efficiency, and Progent's target is to solve instead of simply annotate network problems.

  • Applications Support: Training, Custom Programming, and Problem Solving
    Progent's Applications Consulting Group provides remote advanced consulting support and education in key application areas such as Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, customization, and training for Microsoft business applications such as Microsoft CRM, Project, MS Word, and Office Excel. To learn more information concerning Progent's consulting, customization, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.

    Progent's Mac professionals can nurture the creative aspect of Apple Mac systems by offering phone-based consulting support and training in graphics, sound, and motion video. Progent's consultants offer expertise in a variety of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and After Effects. Progent's Mac experts can also assist you with specific jobs like scanning or digitizing audio/video or integrating an audio/video post production facility.

    Online Network and Server Monitoring Services
    Progent offers businesses in New Orleans Louisiana remote computer system monitoring services powered by Microsoft Operations Manager network monitoring and reporting, customized by Progent to fit your environment so that your network maintenance is proactive rather than reactive. By anticipating possible problems before they cause network outages, automated monitoring can ward off disruptive and costly information system failures. Progent can also deploy server and infrastructure monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Windows systems, or networks based on a variety of OS platforms.

How Your New Orleans Louisiana Business Can Contact Progent's Online Support Professionals
To contact Progent about urgent online help with UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, visit Progent's Emergency Online Support, telephone 1-800-993-9400, or go to Contact Progent.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
United States
(225) 532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
United States
(504) 684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
United States
(318) 693-1900 Shreveport Network Support Services

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    Progent's Cisco-certified SIP integration experts can assist your business to design, deploy, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected SIP trunks and offer affordable online or on-premises expertise to assist you to migrate efficiently to an advanced communications network that delivers fast ROI. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.

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    Progent can deliver a variety of low-cost remote and on-premises support services to help you to configure, manage, and troubleshoot desktops and mobile devices based on Windows, macOS/OS X, Apple iOS, Android, or Linux.

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    Progent's certified Office Word and Office 365 Word consultants can provide a broad range of affordable online support services to help you to maintain your legacy Microsoft Office Word environment or help you to move to a newer version of Microsoft Office Word. Services available from Progent's experts include VBA software development, identifying and fixing compatibility problems between various releases of Word, interfacing Office Word with other Microsoft Office apps such as Excel and Microsoft Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone synchronization, and remote training tailored for your special requirements.

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    Progentís expert programmers, relational database designers, and project managers can assist large businesses to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for advanced planning and program co-ordination or Progent can assist clients fill in expertise gaps by offering relational database designers and programmers experienced in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to integrate SharePoint with additional data sources such as Microsoft SQL and Excel to build data-driven intranets and web portals. Progent also offers experience with multiple web development tools and can help businesses to create, enhance, repair, or port web-based applications to take advantage of the latest advances in web technology.

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    To deliver economical IT support for small businesses, Progent offers comprehensive computer outsourcing plans that offer small organizations fast access to network expertise without forcing you to hire, educate, and maintain a large full-time IT team. Progentís IT outsourcing packages offer you an economical way for building a protected and reliable system for your important Windows business productivity suites including Microsoft Office XP and Microsoft Office 2003.

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    Progentís Microsoft-certified experts offer organizations of any size consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that uses web technology for intelligently connecting people, groups and data. SharePoint offers a central location for your employees or clients to access, organize, share and interact with relevant data, documents, and applications and to interact with one another. SharePoint allows faster and more intelligent decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services connect workers, customers, workgroups and projects with the information theyíve created in a manner that makes data convenient to locate, download and re-use. Progent's SharePoint consultants can help your organization to maintain your current SharePoint environment or migrate to the latest release of SharePoint Server or to SharePoint Online.

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    Progent's Microsoft-certified engineers can deliver affordable online and on-premises support to implement your upgrade to Exchange Server 2010, generate extensive documentation of your upgraded messaging system, train your network support team and users to get them ramped up rapidly on Microsoft Exchange 2010, and provide continuing management consulting and engineering help. Progent's consultants can also help you migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.

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    Progent's management team consists of industry professionals with years of background delivering computer consulting, troubleshooting, and strategic information system planning to organizations ranging from small offices to global enterprises. Great support calls for great personnel, and Progent stands out by having put together a management staff that can provide businesses with the best service value available anywhere.

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    Progent's Microsoft Premier engineers offer expert consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's experts can show you how to prepare for multi-site Exchange Server 2007 rollouts or updates and can provide local technicians to help large companies with deployments of Microsoft Exchange in the or any region covered by Progent's engineers.

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    Progent offers onsite education customized for individuals who want to broaden their understanding of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online training for Mac applications.

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    Progent's ProSight family of managed IT services are geared to offer organizations who have small in-house IT administration and support staffs with affordable help from world-class management tools and technical expertise. Advantages of the ProSight line of managed IT services include fixed IT maintenance expenses, automation of routine administrative tasks, continual adoption of the latest technology, graceful migration from older systems to current solutions, improved alignment of information technology with strategic objectives, access to veteran IT consultants, and allowing management to focus on business issues instead of ever-changing information technology.

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    Progentís team of expert programmers, relational database architects, and project management consultants can help enterprise clients to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for high-level planning and project co-ordination or Progent can help customers plug expertise gaps by providing relational database designers and programmers experienced in building RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist businesses to integrate SharePoint with other data sources such as SQL Server and Excel to build data-intensive intranets and web portals. Progent also offers experience with web development tools and can assist businesses to build, expand, troubleshoot, or migrate web applications to utilize the latest advances in web technology.

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    If your office computer system combines UNIX, Linux or Sun Solaris platforms with Windows, Progent can help you to integrate your servers into a unified network that permits all your OS platforms to coexist for simple administration, transparent information exchange, high reliability, enhanced throughput, and tight protection. Progent's UNIX and Microsoft Windows integration support offerings feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network support and repair, on-site technical support, and Help Desk outsourcing.

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