Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including all of New Jersey, and Philadelphia.

Southern California Onsite IT Consulting
Progent locations in the Greater New York Metro Area

City Street Address Contact Information
Midtown, NY 420 Lexington Ave
New York, New York 10170
Sales Phone: 646-727-4666

Link: New York Network Support Services
Wall Street, NY 30 Broad St
New York, New York 10004
Sales Phone: 646-969-5696

Link: New York Network Support Services
Newark, NJ 146-B Ferry Street
Newark, New Jersey 07105
Sales Phone: 862-373-1253

Link: Newark, NJ Network Support Services
Parsippany, NJ 181 New Road
Suite 304
Parsippany, New Jersey 07054
Sales Phone: 973-939-0009

Link: Parsippany, NJ Network Support Services
Saddle Brook, NJ 2 University Plaza
Suite 100
Hackensack, New Jersey 07601
Sales Phone: 562-583-3336

Link: Saddle Brook, NJ Network Support Services
Philadelphia, PA 1735 Market Street
Suite 3750
Philadelphia, Pennsylvania 19103
Sales Phone: 267-592-4430

Link: Philadelphia, PA Network Support Services

Consulting and Technical Support for BlackBerry Environments
BlackBerry ConsultantsBlackBerry wireless PDAs were at one time one of the most successful products for achieving mobile access to messaging, scheduling, web-based applications, and other critical business information. Progent can provide New York City, New York businesses support from BlackBerry-certified consultants who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a current mobile solution.

As the sophistication of small company IT technology has increased, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for businesses regardless of size, effective deployment and support of RIM BlackBerry technology has become increasingly challenging. To address areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small businesses often turn to outside support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-qualified engineers who can help small businesses to design, administer, and repair BlackBerry-based environments economically and effectively, eliminating the need for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, combined with Progent's efficient remote service delivery model, provides small businesses an affordable alternative for integrating RIM BlackBerry products seamlessly into their information network.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize wireless applications, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.

Consulting Services for BlackBerry Enterprise Server
RIM's high-end solution for managing large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool enables Microsoft Exchange Server, Domino, or Novell GroupWise clients to transmit and receive messages that stay encrypted in transit to provide maximum data protection. BES Server also simplifies a wide variety of key administrative jobs ranging from BlackBerry deployment and updates to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-qualified consultants can help you use BlackBerry BES Server to do basic tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Upgrade BlackBerry device firmware remotely
  • Manage user and group configurations with BlackBerry's extensive library of policies

Progent's BlackBerry-certified engineers can also assist your company to utilize BlackBerry BES Server to implement key tasks not supported by the entry-level BlackBerry BES Server Express. These tasks include:

  • Set up and manage BlackBerry's high-availability infrastructure based on VMware
  • Deploy BlackBerry smartphones remotely
  • Establish specialized management roles
  • Automatically track and report on the overall health of your BlackBerry system

Progent's Online BlackBerry-Qualified Consulting Services is Fast and Economical
For companies in New York City, New York who want quick and economical access to a certified BlackBerry support expert, Progent offers efficient online help from a seasoned support staff who have delivered IT solutions to companies in every state in the country. (Refer to Progent's client testimonials.)

Online consulting services avoids travel expense and allows consultants to fix technical issues rapidly, allowing you to reduce lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in all BlackBerry solutions and can provide professional support in fields such as fixing synchronization issues, configuring BlackBerry Enterprise Server, and designing a protected, fault-tolerant system architecture for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network requirements assessment, solution design, roll-out planning and execution, performance optimization, design of a fault-tolerant environment, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to design a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which management model and physical components match your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about alternatives for software editions, processors and storage, network topology, and application set up.

To optimize system protection, Progent's BlackBerry consultant can assist your company to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to run network-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry consultant has support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and delete BlackBerry smartphone users on Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and support storage groups, configure permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Support from a BlackBerry-Qualified Consultant
To contact Progent about professional help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.
















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