Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including all of New Jersey, and Philadelphia.

Southern California Onsite IT Consulting
Progent locations in the Greater New York Metro Area

City Street Address Contact Information
Midtown, NY 420 Lexington Ave
New York, New York 10170
Sales Phone: 646-727-4666

Link: New York Network Support Services
Wall Street, NY 30 Broad St
New York, New York 10004
Sales Phone: 646-969-5696

Link: New York Network Support Services
Newark, NJ 146-B Ferry Street
Newark, New Jersey 07105
Sales Phone: 862-373-1253

Link: Newark Network Support Services
Parsippany, NJ 181 New Road
Suite 304
Parsippany, New Jersey 07054
Sales Phone: 973-939-0009

Link: New Jersey Network Support Services
Saddle Brook, NJ 2 University Plaza
Suite 100
Hackensack, New Jersey 07601
Sales Phone: 562-583-3336

Link: Saddle Brook, NJ Network Support Services
Philadelphia, PA 1735 Market Street
Suite 3750
Philadelphia, Pennsylvania 19103
Sales Phone: 267-592-4430

Link: Philadelphia Network Support Services

Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile smartphones were at one time one of the most successful products for achieving anytime-anywhere access to messaging, calendars, web-based applications, and other vital business information. Progent can provide New York City, New York businesses the services of BlackBerry-certified experts who can help companies to manage their BlackBerry deployments or migrate smoothly to a more popular smartphone solution.

As the complexity of small business IT technology has expanded, and as the need for world-class protection, reliability, and disaster recovery has become the standard for companies of any size, successful integration and support of BlackBerry technology has become increasingly difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small organizations frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry-based solutions affordably and efficiently, dispensing with the need for an in-house BlackBerry technology specialist and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's proven online support capabilities, provides small businesses a budget-friendly alternative for integrating BlackBerry technology seamlessly into their information system.

Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and control BlackBerry smartphones across your business, define security policies that are right for your company, develop custom mobile applications, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be restored rapidly and safely.

Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and support of RIM BlackBerry smartphones, providing a single solution for handling critical jobs like smartphone installation, upgrades, and retirement and providing a strong infrastructure for security and high availability. BlackBerry BES Server supports seamless integration between Microsoft Exchange, Groupwise, or Lotus Domino email platforms and BlackBerry smartphones and supports remote synchronization.

BlackBerry BES Server Configuration Support

BlackBerry BES Server includes a wealth of security capabilities beginning with advanced data encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple DES. BES Server also permits great flexibility in selecting degrees of protection to meet the specific requirements of your network. Progent's BlackBerry authorized consultants can assist your company to select powerful security functions and activate them remotely. Samples of these wirelessly configurable security settings include:

  • Disable a smartphone
  • Wipe data from a missing smartphone
  • Lock out Bluetooth functionality
  • Enable internal protection against malicious attacks

BlackBerry Enterprise Server also provides versatility in determining how to prevent mobile users from loading or running unsecure or prohibited programs. Progent can help you to select protective techniques like:

  • Specify exactly what applications are allowed on the device
  • Block external software from allocating persistent storage on the smartphone
  • Determine what resources external programs can access on the device
  • Limit the kinds of access third-party software running on the smartphone can initialize
  • Prevent all third-party software from being loaded or run on the BlackBerry device

How Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization problems to architecting mobile productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to carry out common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified service professionals can in addition help your company to troubleshoot a broad array of issues associated with synchronization, device detection, email reconciliation, web access, mobile connections, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online consulting services for small business IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry technical support expenses low and, by handling issues quickly, optimizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also help you to operate administration tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise system and assist you to select and implement appropriate security options.

Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry engineer has expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to install and delete BlackBerry device users on Exchange and Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Microsoft Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent for Help from a BlackBerry-Certified Specialist
In order to ask Progent about consulting support for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

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