Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most popular solutions for maintaining mobile connectivity to messaging, scheduling, web-based programs, and other critical business data. Progent can provide New York City, New York companies the expertise of BlackBerry-certified experts who can help businesses to manage existing BlackBerry deployments or migrate efficiently to a modern smartphone solution.
As the complexity of small company IT technology has expanded, and as the demand for world-class security, dependability, and recoverability has grown to be the standard for organizations regardless of size, successful deployment and maintenance of BlackBerry technology has grown more difficult. To handle issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small organizations often turn to external support professionals who specialize in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based environments economically and effectively, dispensing with the necessity for an in-house BlackBerry technology specialist and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's proven remote support capabilities, provides small companies an economical solution for integrating BlackBerry technology productively into their information network.
Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your company, develop custom mobile software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and thoroughly.
Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.
Progent locations in the Greater New York Metro Area
||420 Lexington Ave
New York, New York 10170
||New York Network Support Services
||30 Broad St
New York, New York 10004
||New York Network Support Services
||405 RXR Plaza
Uniondale, New York 11556
||Uniondale Network Support Services
||317 George Street, 3rd Floor
New Brunswick, New Jersey 08901
||Edison, NJ Network Support Services
||146-B Ferry Street
Newark, New Jersey 07105
||Newark, NJ Network Support Services
||181 New Road, Suite 304
Parsippany, New Jersey 07054
||Parsippany, NJ Network Support Services
||2 University Plaza, Suite 100
Hackensack, New Jersey 07601
||Saddle Brook, NJ Network Support Services
||1735 Market Street, Suite 3750
Philadelphia, Pennsylvania 19103
||Philadelphia, PA Network Support Services
||243 Tresser Boulevard, Penthouse
Stamford, Connecticut 06901
||Stamford, CT Network Support Services
BlackBerry BES Server Consulting Support
The BlackBerry BES Server gives businesses a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry BES Server allows mobile BlackBerry users to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to ensure data consistency for applications like calendars, address books, to-do lists, IM, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange email as well as to IM-enabled applications via Microsoft Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-premier engineers can show you how to plan, implement, and maintain BlackBerry BES Server so that you optimize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the expense of supporting a mobile workforce.
How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization issues to architecting mobile workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic support functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can in addition assist you to resolve a broad array of problems associated with synchronization, handset detection, messaging consistency, web browsing, mobile connections, Instant Messaging, workstation application configuration, and Desktop Redirector.
As a top innovator in delivering countrywide online consulting services for small company IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless technical support expenses at a minimum and, by solving problems promptly, improves the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks including resolving enterprise activation problems, adding and deleting BlackBerry device users, activating passwords, configuring over-the-air software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry engineers can also assist you to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using wireless LANs for activation. Also, Progent can explain the function of IT policies in the BlackBerry BES system and help your company to select and implement sensible security options.
Progent's certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry engineer offers expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, control Exchange data flow, create, edit, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Specialist
To contact Progent about technical assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.