Consulting Support Services for BlackBerry Technology
BlackBerry SupportBlackBerry wireless PDAs were at one time one of the most popular products for maintaining anytime-anywhere access to messaging, calendars, web programs, and other critical business information. Progent offers New York City, New York companies the services of BlackBerry-premier professionals who can help companies to manage existing BlackBerry deployments or migrate efficiently to a current smartphone solution.

As the complexity of small business IT technology has expanded, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, effective deployment and support of RIM BlackBerry solutions has grown more difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small organizations frequently resort to outside support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the requirement for an internal BlackBerry technology expert and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of experience, coupled with Progent's efficient remote support model, gives small companies an economical solution for integrating BlackBerry technology productively into their IT system.

Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities so you can track and control BlackBerry devices throughout your company, define security policies that are right for your company, develop custom wireless applications, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered quickly and safely.

Consulting and Technical Help for BlackBerry BES Server
BlackBerry BES Server simplifies administration and maintenance of RIM BlackBerry wireless handsets, offering a single solution for handling key tasks such as device installation, updates, and retirement and also providing a strong foundation for security and high availability. BlackBerry Enterprise Server supports seamless communication between Microsoft Exchange Server, Novell GroupWise, or Lotus messaging servers and BlackBerry users and allows remote synchronization.

RIM BlackBerry BES Server Troubleshooting Help

BlackBerry Enterprise Server offers a wealth of data protection options beginning with automatic data encryption of messages sent between a BlackBerry wireless handset and BES Server based on AES or Triple Data Encryption Standard. BlackBerry BES Server also permits excellent versatility in adjusting levels of security to match the special needs of your network. Progent's BlackBerry authorized engineers can help you to choose advanced security functions and activate them remotely. Examples of these wirelessly selectable security features are:

  • Disable a BlackBerry smartphone
  • Erase data from a missing or stolen BlackBerry smartphone
  • Lock out Bluetooth
  • Activate internal protection against malicious attacks

BlackBerry BES Server also offers versatility in determining ways to keep BlackBerry users from installing or executing unsecure or prohibited software. Progent can assist you to choose blocking processes like:

  • Specify precisely what applications are allowed on the device
  • Block third-party programs from allocating persistent memory on the BlackBerry device
  • Select which functions third-party software can access on the device
  • Restrict the kinds of access external programs running on the smartphone can establish
  • Prevent all third-party applications from being installed or executed on the BlackBerry device

How Progent Can Help You to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to designing wireless productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and delete BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and IM, implement push and pull access control lists, manage Exchange data flow, create, edit, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology requirements assessment, system architecture, deployment strategy and implementation, performance optimization, design of a high-availability environment, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to design a mobile wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry BES Server, help you to determine which administration model and equipment match your needs, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions about options for software versions, server hardware and storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry consultant can help your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security specialists to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Qualified Expert
In order to contact Progent about professional assistance for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.



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