Consulting Support for BlackBerry Solutions
BlackBerry mobile PDAs were at one time among the most popular products for achieving anytime-anywhere access to messaging, calendars, web-based programs, and other critical business information. Progent offers New York City, New York companies the services of BlackBerry-premier experts who can help companies to maintain existing BlackBerry environments or transition smoothly to a current mobile platform.
As the sophistication of small company networks has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has become the norm for companies of any size, successful deployment and support of RIM BlackBerry solutions has become more challenging. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and company databases, small organizations frequently resort to outside support professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and repair BlackBerry solutions affordably and effectively, dispensing with the requirement for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's proven remote support model, provides small companies a budget-friendly alternative for integrating RIM BlackBerry products productively into their IT system.
Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize mobile software, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.
Technical Support for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing large groups of BlackBerry devices is the BlackBerry Enterprise Server. This powerful software enables Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to send and receive messages that are encrypted in wireless transit to provide maximum security. BES Server also streamlines a broad selection of crucial administrative tasks ranging from BlackBerry deployment and updates to wireless security and high availability.
Progent's BlackBerry-premier engineers can assist you to utilize RIM BlackBerry Enterprise Server to perform basic jobs such as:
- Deploy and manage applications
- Plan device, application, and policy updates
- Update BlackBerry device firmware remotely
- Control user and group settings with BES Server's vast selection of policies
Progent's BlackBerry-certified engineers can also help your company to use BlackBerry Enterprise Server to implement important tasks not available with the less advanced BES Server Express. These tasks include:
- Set up and support BlackBerry's high-availability infrastructure based on virtualization
- Install BlackBerry smartphones remotely
- Set custom administration roles
- Monitor and analyze the integrity of your solution
Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to designing wireless productivity solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, changing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's certified experts can in addition assist you to resolve a wide range of issues associated with synchronization, handset detection, messaging reconciliation, web access, wireless connections, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide online consulting services for small business networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support costs at a minimum and, by handling problems quickly, improves the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures such as resolving enterprise activation problems, adding and removing BlackBerry smartphone clients, activating passwords, implementing wireless program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry-certified engineers can also assist you to operate management software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help your company to define and implement appropriate security options.
Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry engineer offers expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone clients on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, install access control lists, manage Exchange Server data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
In order to ask Progent about consulting expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.