For small company computer networks located in the state of New York, Progent's Microsoft and Cisco authorized consultants can provide online help and remote troubleshooting to fix your computer system issues fast and cost effectively. Progent has acquired top-notch skills, software tools, and support knowledge bases to diagnose and resolve network problems without the cost and delays associated with on-site service visits.

If your New York small business is situated beyond the larger metro areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your nearby network support choices may be limited in technical expertise, or not available during a crisis. This results in a network that is unstable or causing wasted time due to technical issues persisting for too long. Progent’s group of field proven network engineers average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a broad range of clients. This means you obtain not just the technical skills needed for the job, but a consultant with demonstrated methods for applying that expertise to assist with excellent network solutions.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants can provide expert online consulting support to help businesses of any size to connect their information networks with leading public clouds including Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer hybrid ecosystems that support Windows and Linux systems and apps in hybrid architectures that combine physical resources as well as public clouds. To help you to integrate cloud services with networks, Progent can provide a variety of cloud integration support services that include Office 365 integration solutions with on-premises installations of Exchange and Microsoft Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and troubleshooting.

Cisco Unified Communications Manager and Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM), originally branded CallManager, acts as the core of Cisco's communications and collaboration solution. Unified Communications Manager and Cisco Unified Communications Manager Express provide a borderless IP-PBX by integrating with unified messaging apps like Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified Cisco Unified CM experts can assist with any facet of CUCM configuration and debugging in areas that include integrating Cisco VoIP phones and video phones, designing dial plans, setting up SIP trunks and CUBE internetworking, installing ISR G2 routers with CUBE networking support, creating UCS server clustering systems for high availability, and integration with Exchange and Skype for Business.

Power BI Integration Consulting
Progent's Power BI consultants can help your business to plan, install, manage, enhance or debug your Power BI business analytics solution. Progent can also help you to organize your target data for Microsoft Power BI reports and dashboards. Progent can help you implement and administer an onsite, cloud, or hybrid network model to run Power BI. To learn more, visit Progent's Power BI integration consulting.

Integration Expertise for Office 365 Applications and Services
Office 365 is Microsoft's expanding family of client productivity apps and cloud services offered on a subscription basis. Office 365 apps and cloud services are offered in a variety of subscription plans targeted at customers ranging from students and home offices to global enterprises. Progent can provide quick and affordable remote access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Google Android platforms. Progent can help your business to evaluate the wealth of subscription plans offered with Office 365 and configure your network with Office 365 so you realize top business value. Progent's Office 365 integration consultants support multi-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and manage hybrid networks that transparently combine local and cloud-based products and services.

World-class Cisco Support from Experienced CCIE-certified Consultants
Progent is the leading source of convenient, quick, and economical access to Cisco CCIE engineers. Cisco Certified Internetwork Experts are elite network experts who earn this top-level classification only through intense testing by Cisco. CCIEs can resolve even the most complicated problems surrounding network design, setup, troubleshooting, and service. Progent’s CCIE experts cooperate closely with Cisco engineers in identifying problems with Cisco's IOS software and developing workarounds or acquiring patches to resolve problems. Progent can provide quick access to a CCIE by telephone so that you can get instant help for complex network problems that are affecting business efficiency but are outside the scope of your usual network support resources.

Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies security and compliance settings control, inventories network assets, protects against company data leakage, provides health reporting, allows safe end-user self service, and offers a common control mechanism for managing multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can help you with any aspect of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.

Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer affordable online assistance to assist your business to plan, configure, and fix any facet of your iOS and Windows integration solution and is available for quick tasks to help you get past specific technical roadblocks or long-term engagements to help you complete business-critical initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you build or maintain a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent can also provide online and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented environment that optimizes the business value of your IT system.

ERP Consulting Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies more than a quarter century of background helping manufacturing and distribution organizations to manage supply chains and streamline key business processes to bring products to market quickly and adhere to customer commitments consistently. Progent offers the expertise of an ERP consultant with more than two decades of background with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises consulting that spans from occasional advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Office 365 integration, disaster recovery planning, and database administration. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Microsoft Desktop Virtualization Consulting
Microsoft's virtual desktop technologies reduce the effort needed for IT administrators to deploy applications so that they are consistent across a corporate user base, provide the power to control rights to business information, and enable fast deployment of new or updated desktops. In Microsoft Windows Server 2016, the Terminal Services tool has been revamped and renamed Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services streamlines desktop connectivity, improves performance, tightens data security, centralizes management, and offers an almost transparent client environment. Progent's Windows Server 2016 engineers can help you to assess the business advantages of Microsoft's virtual desktop solutions, set up pilot and production environments, optimize your system infrastructure to support virtualized clients effectively, evaluate and resolve security issues, and train your network administrators to follow industry best practices to gain a fast ROI from client virtualization.

Microsoft System Center 2016 Planning and Integration
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide world-class remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new deployment of Microsoft System Center 2016, extend or optimize your current one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center solution.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide remote or on-premises help from a certified CCIE engineer to help you to design, implement, administer and repair converged communications networks built on Cisco Unified Communication technology in an in-house, cloud-centric, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have in-depth experience assisting organizations of all sizes to create collaboration ecosystems by providing expert services that include Unified Communications Manager and Cisco CallManager system design and deployment, IP voice and video phones configuration, and Cisco wireless IP phone solutions. Progent can assist you with Cisco's extensive portfolio of UC applications such as Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center Express (CCX), and Unified Mobility.

Collaborative Approach to Support and Technical Issue Escalation
Computer technologies have become increasingly sophisticated. In addition, most small business networks incorporate solution from many different manufactures. This makes computer integration and support increasingly challenging. It is unfeasible for even the most experienced individual to have deep knowledge in all areas of computer technology, or extensive practical experience in the enormous range of brands, models, and revisions that small businesses include in their information systems. Progent utilizes a collaborative methodology to network consulting and depends on application experts to bring high-level skills when needed to resolve the most intractable technical issues efficiently, at the least expense to you.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting services to help organizations of any size to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

Contact a Progent Network Support Expert
To see how to get in touch with a Progent network consultant for online or on-premises expertise in , call 1-800-993-9400 or visit Online Computer Support.