New York Network System Technical Support
for Small and Medium-size Business Networks:
Online Support and Troubleshooting
For small office network systems located anywhere in the state of New York, Progent's Microsoft and Cisco authorized consultants can provide phone assistance and remote troubleshooting to resolve your network systems problems fast and cost effectively. Progent has developed world-class skills, advanced software tools, and support knowledge bases to identify and repair network problems without the cost and time delays normally associated with in-person service visits. In case your New York company is located outside of the larger metro areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your nearby network systems support options may be limited in technical expertise, or not available during urgent situations. This can result in a network that is unusable or causing wasted time due to technical issues going unresolved for too long. Progent's team of expert network engineers average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a broad range of technical tasks for a broad range of customers. This means you obtain not only the technical expertise needed for the job, but a professional with demonstrated methods for applying that expertise to assist with cost effective network solutions.
Consulting Expertise for Microsoft Dynamics and Dynamics 365 Accounting and ERP Software
Progent's Experts Team provides guidance in Microsoft accounting and ERP/MRP software, enabling you to customize cost effective and comprehensive IT solutions that address the unique needs of your operation. Progent's application developers offer a variety of services including
Dynamics 365 Finance and Supply Chain (formerly Dynamics AX and Axapta) ERP consulting,
Microsoft Dynamics GP Accounting Software education and integration,
MS Dynamics 365 Business Central/NAV ERP software support,
Microsoft Dynamics Solomon business accounting software help,
and Microsoft Commerce deployment.
MySQL Application Programming and DBA Consulting
Progent's MySQL software programmers and DBAs can provide cost-effective remote DBA or application development support and can help businesses of any size to integrate and support MySQL in a reliable network infrastructure that offers advanced speed, expandability, and security. Progent also has experience helping businesses port databases from an Oracle environment to MySQL.
Cloud Support Services for a Remote Workforce
Progent can assist small and medium-size companies to provide their home-based employees with safe and efficient access to cloud resources. For information about ways Progent's experts can help companies to configure robust Cloud connnections for their telecommuters, visit cloud integration expertise for remote workers.
ERP Consulting and Development Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates more than 25 years of experience assisting manufacturing and service organizations to simplify complicated supply chains and improve the efficiency of key processes in order to bring products to market quickly and meet customer commitments consistently. Progent can provide the skills of an ERP specialist with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises consulting that can range from occasional advice to comprehensive solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and DBA services. For more information, refer to SyteLine/Infor CloudSuite Industrial ERP Expertise.
Windows Server 2022 Planning and Migration Support
Microsoft Windows Server 2022 builds on the technology behind Windows Server 2019 and associated products to offer enhancements in critical areas such as multi-layer security, native support in Microsoft Azure for major Windows Server workloads, unified administration for hybrid on-premises and multi-cloud environments, plus greater availability for Azure-based virtual machines. Progent's Microsoft-certified Windows Server 2022 consultants can help your organization to design and implement a smooth migration to Microsoft Windows Server 2022 based on your existing network architecture or a new on-premises, cloud-hosted, or hybrid architecture. Progent's experts can help you to assess the business value of moving to Windows Server 2022 and can help you deploy Microsoft Windows Server 2022's latest features such as zero-downtime Hotpatching, DNS-over-HTTPS (DoH), and Storage bus cache. For details, visit Microsoft Windows Server 2022 solution design and integration services.
Online Technical Support for Microsoft Windows and Cisco-based Networks
Progent’s Technical Response Center provides expert remote support for Microsoft Windows and Cisco-based systems Nationwide. Progent's certified engineers have the expertise to help you to troubleshoot and solve difficult network problems quickly and affordably. The breadth of technical expertise represented by Progent's staff of engineers makes it possible to escalate even the most difficult issues to the right specialists as necessary. Whether you need occasional phone support and online troubleshooting or continuing availability of a Help Desk Technical Response Center, Progent's engineers can provide your company with enterprise-level expertise without the high cost and management overhead of running a large internal IT organization.
SQL Server 2019 Migration Consulting
Progent's certified SQL Server 2019 experts can assist your organization to evaluate the business case for upgrading to SQL Server 2019 and can deliver fast online or on-premises access to experts in system design and deployment, software programming, database administration, and network security. To learn more, refer to SQL Server 2019 integration expertise.
Microsoft Windows 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 incorporates core technologies initially designed for and proven on Azure, one of the world's largest public clouds. This dramatically improves the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving security, availability, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consultants can help you to assess the benefits of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network topology for a cloud-based or hybrid installation, develop and carry out a smooth migration strategy, train your IT administration and support staff, and deliver as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 solution gives you the highest possible business benefit.
ProSight WAN Watch Infrastructure Management
ProSight WAN Watch network infrastructure management service makes it easy and affordable for smaller organizations to map, monitor, reconfigure and debug their networking hardware such as routers and switches, firewalls, and access points as well as servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores like making network diagrams, expanding your network, finding appliances that need important updates, or identifying the cause of performance issues. Read more about the entire ProSight suite of affordable managed services for small businesses.
Planning Help for Windows 10
Progent's Microsoft-certified Windows 10 migration consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Remote and onsite evaluation and migration support for Microsoft Windows 10 provided by Progent's consultants include Return on Investment estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile management and synchronization, teleworker access, security and compliance, automated deployment and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for network management staff and end users, and ongoing technical help.
Contact a Progent Network Consultant
To find out how you can contact a Progent network consultant for online or onsite assistance, call
An index of content::
Technology Consulting Services Windows Server 2019 Hybrid Solutions
Urgent Windows Server 2019 Windows Defender ATP Network Engineer
Progent's certified Windows Server 2019 consultants can assist your company to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers significant enhancements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Network Consultant Cisco Firewall integration
ASA and PIX Firewall Setup and Support
Progent's certified Cisco IT security consultants offer expert PIX Firewall and ASA Firewall consulting support covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable enterprise-class products, Cisco PIX and ASA Firewalls provide advanced security, high throughput, and excellent reliability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed platform, minimizing common OS-specific security holes.
Microsoft 365 Single Sign On Support and Help
Hybrid Microsoft 365 Exchange integration Technical Consultant
Microsoft supports seamless hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any facet of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on schedule and on budget.
Technical Support Services Cisco Content Engine
Network Load Balance Technical Support Services
Progent offers fault tolerant load balancing consulting that addresses network load balancing, load balanced program, LAN/WAN backbone routing, and content delivery products including Cisco Content Engine. High availability load balancing providers for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
Skype for Business Instant Messaging Specialists
24-7 Skype for Business and SharePoint Specialist
Progent's Microsoft-certified consultants offer remote and onsite consulting services for companies of all sizes to evaluate the benefits of upgrading to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan an on-premises, cloud or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; configure high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems like Cisco UC. Progent's certified data security consultants can assist you design and validate a security strategy for your Skype for Business deployment that is compliant with regulatory standards.
Cybersecurity Review Consultant
Security Assessment Consultant
Progent's certified cybersecurity consultants can run cybersecurity assessments of enterprise-wide security to validate your organization's cybersecurity profile adherence to recognized international cybersecurity standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand company-wide security reviews, and focused security evaluations for specific areas of cybersecurity like Active Directory or ransomware-safe backups. Progent's certified security consultants can also carry out extensive information security assessments to validate your company's compliance with important industry security standards such as FISMA, PCI, and ISO 17799.
Internet Security and Acceleration Server Remote Support Services
Best Internet Security and Acceleration Server Remote Troubleshooting
Progent's Microsoft certified professionals offer small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your business network from attack by outside and inside threats. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many attacks that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through expert planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can help you to install Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate from ISA Server to Microsoft Forefront TMG.
Threat Management Gateway Consulting
Threat Management Gateway 2010 Technical Support
Microsoft Forefront TMG 2010 builds on the proven security technologies of ISA Server 2006 and offers a centrally administered web gateway that acts as a one-server solution for an array of security functions including an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security logging and reporting capabilities, allows custom reporting powered by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft engineers can help you to plan and execute pilot and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from any version of ISA Server.
Support Services Windows Server 2022
Remote Microsoft Windows Server 2012 Consultants
The complexity and integration requirements of Microsoft Windows Servers requires a network consulting firm with practical experience and broad knowledge in designing and building cohesive, end-to-end business technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progent's IT support can help you with planning, installing, managing, and troubleshooting Windows Server systems that increase the business value of your computer system. Progent's consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.
Learn Quark
Apple Logic Training
Progent's Apple Mac consultants can support the creative aspect of Macintosh environments by providing consulting services and training in graphics, sound, and video. Progent's consultants can provide expertise in a variety of Apple Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.
24x7x365 Oracle database administration Consultant
Top Quality Oracle database administration Firewall Support
Progent can provide affordable online access to a certified Oracle database administration consultant or an Oracle application programmer. Progent can provide comprehensive database administration services for all versions of Oracle including 10g and 11g and can also help design, build, enhance, or fix Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard replication technologies and Oracle Recovery Manager.
Windows Server 2022 Security and Compliance Online Technical Support
Network Consultants Windows Server 2022 Virtual Machine
Progent's Microsoft-certified Windows Server 2022 experts can help your organization to design and implement a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Office 365 Integration Online Support Services
Specialists Microsoft 365 Excel Integration
Progent can help you to evaluate the many subscription options offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports multi-vendor networks that include Windows, macOS, and Linux software. Progent can also assist your business to create and manage hybrid solutions that seamlessly integrate on-premises and cloud-based resources.
24/7/365 WannaCry ransomware recovery Specialist
DopplePaymer ransomware recovery Specialists
Progent's experienced ransomware recovery experts can help you to restore a network victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky.
Citrix Virtualization Consulting
Citrix Virtualization Consultancy
Progent's Citrix-accredited engineers can assist you to evaluate the business benefits of XenServer as well as additional Citrix platforms, and can help you to plan, test, implement, troubleshoot, and maintain a XenServer solution. Progent can also assess your current XenServer deployment and help you to enhance consolidation, responsiveness, security and compliance, uptime, and disaster recovery.
MCSE Expert Certified CRM Network Consulting
Remote Support Services MSCRM
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture profitable customer interactions. Built-in Sales and Customer Service components enable employees to share data to help improve selling success and deliver steady, effective customer service. Progent can configure the most sensible network environment, including local and offsite wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can help you combine Microsoft Dynamics CRM with your marketing or customer service data.
Microsoft Office 2003 Troubleshoot
Network Consulting Microsoft Office
Progent imposes no initialization charge and requires no monthly commitment for support services delivered during regular working hours. Progent's one-minute granularity eliminates large invoices for quick fixes so you won't be tempted to permit simple problems to fester. .
Urgent Infor SyteLine CloudSuite Web Site Integration Consultants
Infor SyteLine CloudSuite Vendors Management Technology Professional
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies over a quarter century of experience assisting manufacturing, distribution and service organizations to manage complex supply chains and streamline key processes in order to bring products to market quickly and meet customer schedules consistently. Progent offers the skills of an ERP consultant with more than two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises consulting that spans from as-needed advice to solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.
GIAC Security and Compliance Check Consultant
Security Incident Response Consultant Services
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of information technology security professionals. GIAC certifications are recognized by businesses and institutions all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer help with all of the network security disciplines addressed within GIAC accreditation including auditing network vulnerability, event handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
Computer Consulting SCCM 2012 Migration
SCCM 2012 Windows Server Deployment Consultant
Progent can help your business to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from an older change management solution or help you to modify your existing SCCM 2012 environment to accommodate your evolving IT needs. Also, Progent can help you to create an infrastructure that fully supports SCCM 2012 by providing expertise with related Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and IIS.
ProSight Reporting Ticketing Consultants
ProSight Reporting Ticketing Support and Setup
ProSight Reporting is a growing line of real-time reporting tools designed to integrate with the industry's leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Supplemental Helpdesk Cost Savings Remote Technical Support
Virtual Service Desk Cost Savings Technical Consultant
Progent's Help Desk outsourcing and co-sourcing services help businesses to cut costs and improve productivity.
Network infrastructure patch management Consultants
Consulting IoT sensors patch management
Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your servers, peripherals {like scanners, infrastructure appliances such as switches and wireless APs, and Internet-of-Things (IoT) devices like sensors and health monitors.
Microsoft and Cisco Certified Expert Fault Tolerant Internet Data Center Technical Support
Support Services Fault-tolerant Data Center
Progent's Data Center engineers can help you select high availability data centers that match the particular needs of your business. High availability colocation sites are especially attractive to small companies due to of their low cost and simplified logistics in comparison to taking a do-it-yourself approach. Attempting to create an on-site data center with even a basic degree of fault tolerance is too expensive for most small businesses. Progent is ready to show you how to reap all the benefits of high availability data centers and 24x7 colo sites by offering a complete range of consulting and support services.
Jabber and Cisco TelePresence Server Network Consulting
Award Winning Jabber and VPN Integration Support
Progent's Cisco Jabber consultants offer online or onsite support to assist businesses of all sizes to design, implement, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent offers advanced support for all the technologies that make up building an end-to-end Cisco Jabber collaboration solution such as Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud integration, telepresence systems, PBX systems, business continuity, and other pieces of a modern collaboration solution.
Freelance Jobs FAQ about Moonlight Network Consultant
Jobs Q and A about Freelance Cisco Consulting
To see replies to frequent enquiries concerning being a consultant at Progent, visit Working with Progent Q&A.
Cisco Content Engine Network Module for Content Delivery Professionals
High-Availability Load Balancing Online Help
Progent offers fault tolerant load balancing support that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery technology such as F5 Networks 3DNS. fault tolerant load balancing technologies for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS.
Catalyst 1000 Switch On-site Support
Catalyst Switch IPv6 Onsite Technical Support
Progent's Cisco-certified CCIE experts can help you to set up, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also help your business to harden the security and compliance of Catalyst switches and move efficiently from outdated appliances to current devices.
Jabber and Expressway for Mobile and Remote Access Consultant
Jabber Security Specialists
Progent's Jabber consultants offer online or onsite expertise to help organizations of any size to design, implement, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced support for the products, technologies and services that make up creating an end-to-end Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud integration, telepresence systems, PBX products, business continuity, and other pieces of a cohesive collaboration ecosystem.
SharePoint Portal Server 2003 On-site Support
SharePoint Network Consultant
Progent's Microsoft-certified experts offer small and midsize companies IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and information. SharePoint Portal Server provides a central spot for your workers or customers to connect to, manage, distribute and interact with relevant data, files, and software and to interact with one another. It enables faster and more intelligent decisions, more effective sharing across groups and more economical business processes. The main objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information accessible within and without a business network. Windows SharePoint Services connect workers, customers, workgroups and projects with the knowledge they've developed in a manner that makes data convenient to locate, download and apply.
Immediate Professional Dynamics GP 2015
Microsoft Dynamics GP 2015 SmartList Designer Outsourced Programming
Microsoft Dynamics GP 2015 R2 features a revamped design that improves cloud readiness, supports the most popular smart phones and tablets, permits single sign-on with Microsoft Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and delivers over 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants offer the broad technical skills and experience to resolve the many technical and business challenges involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to carry out a smooth migration that will maximize the return on your investment in this powerful product.
Immediate Conti ransomware hot line Consultant Services
ransomware cleanup and restore Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Data Protection Manager 2016 and VMware Online Support Services
Data Protection Manager 2016 Business Continuity Professionals
System Center 2016 Data Protection Manager provides automatic backup and simplified restore capabilities for Microsoft environment. Data Protection Manager 2016 delivers application-sensitive protection for key platforms such as Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux virtual machines, supports VMs hosted by Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to design, implement, manage, and troubleshoot an enterprise-wide backup/recovery system built around Data Protection Manager 2016. Progent can assist you to upgrade from an older release of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployments. Progent offers online or onsite support and can provide as-needed expertise to resolve challenging issues or provide end-to-end project management support to help you finish your Data Protection Manager 2016 deployment on time and within your budget.
Network Architect Microsoft Partner
Microsoft Certified Partner Small Business IT Outsourcing Firms
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who receive the top client satisfaction and enjoy the closest operational relationship with Microsoft. The knowledge, skills, and commitment required to achieve the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your company more complete support for your information system.
ransomware removal and file recovery Consultant
Engineers ransomware removal and file recovery
Progent's ransomware consultants can help your business to assess your ransomware vulnerability, remotely monitor and guard your network, assist with negotiating a settlement with a threat actor, and restore a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Microsoft Access report formatting Integration
Microsoft Access application programming Engineer
Progent offers affordable remote consulting services for all releases of Office Access including desktop and browser-based versions and can provide advanced support for application programming, database migration, performance tuning, report design, and troubleshooting. Progent also offers custom online training for Office Access application programming and DBA services.
Online Troubleshooting Windows, UNIX, Solaris
UNIX, Windows Consultant Services
If your business network combines UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can show you how to integrate your IT resources into a unified environment that permits all your OS platforms to coexist for easy management, transparent information exchange, high availability, enhanced performance, and strong protection. Progent's UNIX/Linux/Solaris and Microsoft Windows integration assistance services include IT infrastructure integration and service, consulting for Windows services for UNIX, online network monitoring and administration, remote technical support and troubleshooting, in-person technical support, and Helpdesk services.
Co-managed Service Desk IT Services
Top Engineer Call Desk Sharing
Progent's Microsoft and Cisco certified experts provide several ways to help medium-size and large companies create a cost-effective and successful in-house Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, executive reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help organizations sift through the numerous high-quality Help Desk software packages on the market and decide which products may be too expensive, lack key features, or align poorly with your organization's business goals. Progent also provides short-term staffing for businesses who want to reinforce their internal Help Desk staff for occasional tasks or to substitute for vacationing or incapacitated workers.
SCCM 2016 On-site Support
System Center 2016 and NetApp Integration Support and Setup
Small to mid-sized businesses can now get all the benefits of Operations Manager and also have quick access to Progent's Microsoft Premier network support experts. With Progent's affordably priced network support packages, small and midsize businesses can choose a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports Operations Manager 2007 to provide small business networks world-class availability, security, and performance.
Juniper J2350 Router Cybersecurity Contractor
Juniper J6350 Router Security Consultants
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Small Business 100 AP Support Outsourcing
Small Business WAP561 Online Help
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based devices engineered as value-priced wireless APs for small offices. Progent's Cisco CCIE-certified wireless network infrastructure experts offer online or on-premises configuration and debugging support to help you to plan, configure, upgrade, optimize, administer and debug Cisco Small Business wireless AP environments of any scale or topology.
Windows Server 2019 Deduplication Technology Consulting
Windows Server 2019 Encrypted Networks Professionals
Progent's certified Windows Server 2019 experts can help your company to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers major enhancements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Dynamics GP Accounting Configuration
Microsoft Financial Software Specialist
Progent's Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP. Dynamics GP is an accounting and business analysis package built, like all Microsoft financial solutions, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP provides a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and integrate, and with its modular design you can license only the functions you currently require, with the option to expand clients and enlarge functionality in the future. Progent's Microsoft Dynamics GP support engineers can help you install, configure and administer the current release of Dynamics GP or migrate efficiently from an earlier version.
Skype for Business certificate management Consultants
Skype for Business conference bridges Engineers
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional PSTN calling. Microsoft Lync Server 2010 can enhance the functionality of Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify administration via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's certified IM and Presence experts offer online and on-premises support services to help your company to maintain and repair your existing Lync Server 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is the new version of the product. Progent can also help you to plan and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
24/7 Barracuda Backup P2V Recovery IT Consulting
Barracuda Backup with Amazon AWS Integration Support
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed hardware storage device built by Barracuda or a virtual appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup protects vital company data produced locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting services to help your business to design, integrate, operate and troubleshoot a BDR system built on Barracuda technology.
Microsoft T-SQL Developer Firms
SQL Server Replication Technology Professional
SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid creation of a new generation of high-end applications that can give your company a significant competitive advantage. SQL Server provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in planning, installing and managing Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.
Server Management Engineer
24-7 Mission Critical IT Applications Integration Services
By using virtual server technology, businesses are able to operate multiple virtual servers on one actual server. Virtualization technology allows businesses to gain all the advantages of server segmentation, while avoiding the costs that goes with purchasing extra server hardware. Virtual servers are the enabling technology for building private clouds, which offer major benefits including lowering the costs of hardware, facilities, and administration while improving information security, system availability, and disaster recovery. Other key server management options are network monitoring software, Microsoft WSUS, and remote system management cards. Progent's professional server management specialists can help you with all aspects of server virtualization and management to enable your business to contain costs and conserve time.
Snatch ransomware recovery Technology Professional
DopplePaymer ransomware recovery Consulting Services
Progent's ransomware consultants can help you to assess your ransomware vulnerability, monitor and guard your network, help with negotiating a settlement with a threat actor, and reconstruct an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Forefront Network Inspection System IT Services
Threat Management Gateway 2010 Troubleshooting
Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft ISA Server and offers a easily managed web gateway that acts as a single-server platform for a variety of security functions such as an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security logging and reporting features, allows custom reports powered by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to cut expenses and improve availability. Progent's Microsoft consultants can help your company to plan and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent's consultants can also help you to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.
Professional SentinelOne Endpoint Detection and Response
Online Support SentinelOne Malware Forensics Experts
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that includes AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
SCDPM 2012 Planning IT Consulting
SCDPM 2012 and SharePoint Information Technology Consulting
Progent's Microsoft-certified consultants offer remote or onsite support to help organizations of any size to plan, implement, administer, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older releases of SCDPM or from another backup system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent offers as-needed help for fixing particularly challenging problems, or comprehensive project management support. Progent can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
MSP360 GSuite Backup Online Troubleshooting
24 Hour MSP360 Managed Cloud Backup/Restore Troubleshooting
Progent's data protection experts can help you to create, install and manage a backup solution built around MSP360 Backup software to protect your assets residing on any major public cloud. Progent offers monitoring and management to protect against data loss caused by user mistakes, software flaws, ill-intentioned insiders, and external attacks like ransomware.
24-7 Dharma ransomware hot line Consulting Services
Phobos ransomware hot line Technology Professional
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
24-7 Microsoft SCOM IT Consultant
Microsoft Expert 24x7 Network Online Support Services
Even if your company has a small computer services staff and a modest technology budget, your information network can still have the same high availability and responsiveness that once needed a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified network professionals, the latest system management products for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your vital business applications and servers up and running.
Office Access Classes
Emergency Specialist Microsoft Access software development
Progent offers economical remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide expert assistance for application programming, database migration, performance tuning, report design, and troubleshooting. Progent also can provide custom online classes for Access programming and database management.
Consultancy Office Move
Relocation Consulting
For large organizations, Progent can supplement internal network support staffs by offering extensive background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global enterprise with branches, Progent can perform as a seamless nearby supplement of enterprise IT management. Progent's enterprise consulting services include company-wide security, online branch office support, network architecture, Sarbanes Oxley compliance, project planning, and top-level service for multi-site network environments powered by Enterprise Windows 2000. Progent can provide on-site engineers and specialists to assist with a site relocation or branch move, or a network designer to help with building or using an Internet Data Center or co-location site.
Remote Support Services Windows Server 2019 Windows Defender ATP
Windows Server 2019 Windows Defender ATP Professionals
Progent's Windows Server 2019 disaster recovery planning experts can help your organization to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
24 Hour Consulting Lync Server 2013 conference bridges
Immediate Lync Server 2013 and iPad Specialists
Progent's Microsoft consultants can help your company to evaluate the value of Lync Server 2010 for your environment and can assist you to plan and execute a rollout of Microsoft Lync Server that unifies the management of IM and Presence and increases the productivity of your office staff, at-home workers, and mobile workforce. Progent can also assist you to carry out an efficient upgrade to Lync Server from Office Communications Server or from Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how to run Microsoft Lync Server 2010 to improve the team-computing capabilities of MS Office applications, and offer online seminars and continuing technical support for Lync and other Microsoft technologies.
Windows 7 Engineers
Windows 7 Training Configuration
Progent's certified engineers can provide remote and on-premises consulting expertise to assist you to manage, support, and troubleshoot computers based on Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, security and compliance, backup and restore, remote access, mobile device integration, wireless network design, and 24x7 network monitoring.
iPhone and Office integration Configuration
iPhone and Dynamics CRM integration IT Consultant
Progent can provide affordable remote assistance to help you to design, deploy, and troubleshoot any aspect of your iOS and Windows integration solution and is available for quick tasks to help you get past occasional technical bottlenecks or long-term engagements to help you complete large-scale initiatives on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or maintain a resilient, protected and scalable infrastructure that aligns with your computing model. Progent also offers online or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that maximizes the business value of your IT network.
Server Consolidation Support and Integration
Server Management Consultants
Server growth puts pressure on network budgets and administrative resources. Server consolidation via a virtual architecture offers lower total cost of ownership of servers and faster return on investment, more leveraged utilization of servers, streamlined operations, enhanced system availability, and easier manageability. Typical uses for virtual servers are hardware consolidation, low-cost hosts for mission-critical legacy software based on obsolete operating systems, and affordable isolation of software development or evaluation systems from production systems.
Windows Server 2016 Information Assurance Information Technology Consulting
Windows Server 2016 Migration IT Consulting
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting to assist businesses of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help your company to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.
Internal Cybersecurity Inventory Consultancy
Information Risk Assessment Consult
Progent has put together two low-cost service packages intended to enable small businesses to receive an independent security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, an engineer runs a comprehensive examination of your IT infrastructure from outside your company firewall to determine potential weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert runs a network scan from an authorized computer within your company firewall to assess your exposure to internal threats. The two security inventory services are set up and executed from a secured remote site.
Network Engineer Supplemental Call Center
Co-managed Help Desk Network Engineer
Progent's Shared Help Desk service makes it possible for your business to split responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of certified technical support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation platform for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
Microsoft Certified Partner Windows and UNIX Professional
24-Hour Consulting Services UNIX, Windows
If you are producing UNIX-based software in an environment that includes Windows-based servers, desktops, and office applications, Progent can provide full-service IT outsourcing that frees you to concentrate on your area of high-value expertise while avoiding the continual hassle of maintaining your business network. By using automated server monitoring and by delivering remote and on-site assistance as your company needs it, Progent represents an economical solution for managing an information network that provides high availability, security, and performance. Progent's developer assistance offerings feature comprehensive it outsourcing, virtual server infrastructure, online and on-premises service and troubleshooting, network monitoring, and Help Desk Call Center outsourcing.
Top Network Security Scan Professionals
Network Security Scan Consultant Services
Progent offers small businesses a pair of ultra-affordable network security evaluation packages that provide, at a set fee, remotely administered scans of your network security profile which are evaluated by professional information security engineers who assess the data collected by the scan, deliver objective summaries of your existing security vulnerability, and make recommendations for remediation. Progent offers two non-overlapping network security inventory scanning packages for external and internal security scanning that are priced to fit the restricted budgets of small businesses while delivering enterprise-quality assessments of your IT network's vulnerability to attack.
Microsoft SCOM 2012 Specialists
Computer Consultants Operations Manager Migration
Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, enhancing and repairing System Center Operations Manager environments and can provide companies of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to assist you to remediate critical problems detected by Microsoft SCOM 2012.
Open Now Online Support Services Forefront Threat Management Gateway 2010
Forefront TMG 2010 Computer Consulting
Forefront TMG 2010 is based on the proven security capabilities of Internet Security and Acceleration Server 2006 and provides a centrally managed web gateway that acts as a single-server solution for an array of security features such as an multi-layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows customized reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to lower costs and enhance availability. Progent's Microsoft engineers can assist you to design and carry out test and production deployments; interface Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help you to migrate smoothly to Forefront Threat Management Gateway 2010 from ISA Server.
Top SCCM Boundary Groups Network Consultant
SCCM Intune Integration Network Consulting
System Center Configuration Manager automates software deployment across multiple sites, streamlines security and compliance settings control, keeps track of network assets, protects against corporate data leakage, performs health reporting, allows safe end-user self service, and offers a common control mechanism for administering mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can assist your organization with any facet of planning, implementing, operating and repairing a SCCM deployment for on-premises, cloud-based, or hybrid environments.
Protect Check Point 16000 Firewalls
Technology Consulting Check Point 9000 Quantum Force Firewalls
Progent's Check Point firewall consultants can show you how to plan, deploy, and administer firewall solutions built around Check Point NGFW security gateways and Check Point's subscription-based SandBlast security services. Progent can also assist you support older Check Point firewall models or upgrade smoothly to Check Point's next-generation firewalls.
Online Support SentinelOne Malware Forensics Experts
24/7 SentinelOne Behavior-based Virus Detection Consultants
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response (EDR).
Outsourcing MSP360 Managed Cloud Backup/Recovery
Emergency MSP360 Managed Cloud Backup/Recovery Remote Technical Support
Progent can help you to create, deploy and administer a backup plan based on MSP360 Backup software to protect your assets hosted on any major public cloud. Progent can provide end-to-end monitoring and management to protect against data loss resulting from user mistakes, computer error, malicious insiders, and malware assaults such as ransomware.
Excel Power Map Reporting
Urgent Excel 2016 Desktop Services
Progent's certified Excel and Office 365 Excel consultants can provide a wide variety of online services to help you to design, program, test, install, manage, and debug applications powered by any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to upgrade your existing Excel solutions to the latest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between various releases of Excel. Progent offers as-needed help to clients who need a fast solution to a stubborn problem associated with Office Excel and Progent can also provide comprehensive project management services for upgrading or developing line-of-business applications based on Excel. Progent's affordable online training classes for Excel can be customized to address the needs of individual users or groups.
24 Hour MFA and Single Sign-on (SSO) Professionals
24/7 Two-factor Authentication Professionals
Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity verification with iOS, Google Android, and other out-of-band devices.
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