For small office network systems located throughout the state of New York, Progent's Microsoft and Cisco authorized engineers can deliver online assistance and troubleshooting to repair your network systems troubles fast and cost effectively. Progent has acquired top-notch expertise, sophisticated utilities, and support databases to diagnose and fix network problems without the high cost and delays normally associated with in-person service dispatches.

If your New York company is situated beyond the larger urban areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your nearby network systems support choices may be limited in technical capability, or unavailable during a crisis. This results in a office network that is unstable or causing wasted time due to technical issues going unresolved for too long. Progent’s team of seasoned network professionals average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a extensive range of clients. This means you get not only the technical skills needed for the task, but a professional with demonstrated methods for applying that expertise to assist with efficient network solutions.

Progent is a Microsoft-certified Partner
Since Progent is a Certified Partner for Microsoft, each Progent consulting expert has access to the technical and training resources required to deliver the best computer support possible. Progent's outsourcing, Help Desk, Office 365 integration support, and application development services permit small and midsize business clients to take advantage of the wide array of knowledge found in the IT departments of big organizations without the high expense and hassle of building and managing a self-sufficient in-house network support staff.

ProSight DPS Managed Backup and Recovery
ProSight Data Protection Services cloud backup and disaster recovery provides small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates your backup processes and enables fast recovery of vital data, applications and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images/, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FINRA, and PCI and, whenever necessary, can help you to recover your business-critical information. Learn about Progent's entire ProSight family of value-priced outsourced network management services for small and medium-size businesses.

SQL Server 2012 Consulting Services
Progent offers the expertise of Microsoft-certified SQL Server 2012 engineers as well as seasoned database application developers, database administrators, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and security consultants to help you to manage your Microsoft SQL Server 2012 environment and configure an efficient and secure network infrastructure that helps you realize the full business benefit of SQL Server 2012. Progent can also assist you to migrate to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

Amazon AWS Cloud Migration Consulting Services
Progent's Amazon AWS cloud planning and integration consultants can provide cost-effective online support to help businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewalls and VPN connections and can show you how to create cloud-centric or hybrid environments that efficiently integrate Amazon AWS services. Progent offers occasional consulting or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you move efficiently to the Amazon AWS cloud.

NetApp SAN Storage Solutions
Progent can provide enterprise customers online or onsite NetApp SAN consulting services for NetApp's entire portfolio of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to resolve issues with NetApp SAN deployments efficiently following industry best practices.

Wide and In-depth Experience with Business Networks
Progent’s group of over 100 network consultants means customers can take advantage of the leverage of over a thousand years of cumulative background and shared information to resolve the most difficult system problems. Progent’s certified information technology consultants have the knowledge and experience to come up with solutions fast and implement them cost effectively.

Android Phone Integration and Management
Progent's Android phone integration consulting have extensive background delivering online and onsite assistance for businesses of all sizes who need to incorporate Android phones into their information networks so that mobile clients can work together from anywhere. Progent has the range of skills to resolve network issues that span numerous manufacturers and that represent a combination of older and current information technology. Progent provides cost-effective remote consulting to help you with any aspect of planning, deploying, managing and troubleshooting your BYOD environment. Progent can provide occasional support to help you to resolve especially stubborn IT issues, or Progent can provide comprehensive project management services to help you finish major network projects on time and within budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and offers support for operating systems, applications, management utilities and hardware infrastructure. Progent also can provide specialized group or individual training to help you manage and operate Android phones and tablets securely and productively.

Network Consulting for Small Governments and School Districts
Progent has extensive experience providing a broad range of remote IT support and urgent repair services to local governments and school districts across the U.S. Progent is among the industry’s pioneers in providing expert online IT support and has delivered IT support to organizations in every state. Progent's online computer consulting for local governments saves travel expenses and solves issues more quickly than onsite support.

Easy Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for Security Inventory Evaluation for Small and Mid-size Business Networks
Progent has put together two ultra-affordable service packages designed to allow small businesses to get an independent security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, an engineer runs an extensive test of your IT infrastructure from beyond your firewall to uncover possible weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a security engineer executes a system scan from a secure computer within your firewall to uncover vulnerabilities to inside threats. The two security inventory packages are configured and executed from a secured external site.

Collaborative Approach to Support and Problem Escalation
Computer technologies have grown increasingly sophisticated. At the same time, typical small business networks integrate solution from dozens of different manufactures. All this makes computer integration and support increasingly difficult. It is unfeasible for even the most talented individual to have deep knowledge in all areas of information technology, or extensive hands-on experience in the enormous range of hardware and software products, models, and updates that small companies incorporate in their IT networks. Progent utilizes a team methodology to computer consulting and relies on application experts to bring in-depth knowledge when necessary to fix the most intractable problems efficiently, at the least cost to you.

MS Dynamics GP Consulting Services
Microsoft Dynamics GP 2015 R2 features a revamped design that improves cloud readiness, supports popular handheld devices, permits one-time sign-on with Azure Active Directory, and tightens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers offer the broad technical skills and experience to address the critical technical and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will optimize the business value of your investment in this powerful platform.

Wireless IP Phone Integration
Creating solutions with Cisco's wireless IP phones typically requires that IT teams set up and fine tune many key pieces of your Wi-Fi environment such as APs, routers, wireless LAN controllers, and call management tools. Progent's wireless IP phone configuration and troubleshooting consultants offer online and onsite support to help you build and manage a Cisco wireless IP phone solution by providing integration services that can range from debugging the set up of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.

Cisco IOS software Update Consulting
If you includes Cisco routers, you may be using an old release of IOS, the network OS powering almost every Cisco router as well as the latest switches from Cisco. Cisco often publishes upgrades to IOS in order to correct problems, plug security weaknesses, or improve features. However, updating IOS and other Cisco OS platforms can be a challenge, depending on your Cisco device and your network environment. As an example, there may be limited local Flash storage that could cause a new OS release to operate incorrectly. Progent's Cisco CCIE consultants can provide a broad array of services related to upgrading Cisco IOS or any Cisco OS like IOS XR, CallManager or Unified Communications Manager. Progent can run inventories of your Cisco software, recommend appropriate upgrades, provision Cisco appliances, transfer software images/, activate and test your update, tune throughput, troubleshoot problems, and teach your network support staff how to get the benefits of all important new features.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to certify the knowledge of information technology security professionals. GIAC certifications are recognized by businesses and government organizations all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security disciplines covered under GIAC certification such as evaluating infrastructure vulnerability, security incident management and response, intrusion detection, web application security and SIEM solutions for compliance with government mandates for reporting incidents.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup provides small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud environments and also supports cost-effective backup to Azure Block Blob storage. Top features include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for reducing your Recovery Point Objective, advanced encryption, granular recovery options for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and for VMware vCenter for handling larger deployments, and support for Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is a certified Altaro partner and can provide a broad array of services to assist you to plan, install, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup software. For details, go to Altaro VM Backup Certified Consultants.

Get in Touch with a Progent Network Support Expert
To learn how you can contact a Progent computer support expert for online or on-premises expertise in , call 1-800-993-9400 or visit Remote Network Help.