New York Network Consultants
for Small and Midsize Business Networks:
Remote Help and Repair
For office network systems located anywhere in the state ofNew York, Progent's Microsoft qualified professionals can provide online help and remote troubleshooting to resolve your network systems issues fast and affordably. Progent has acquired top-notch expertise, software utilities, and support databases to identify and repair network problems while avoiding the expense and time delays normally associated with on-site service visits.
If yourNew Yorkbusiness is located beyond the larger metropolitan areas such asNew York City, Buffalo, Rochester, Yonkers, or Syracuse, your local computer network support choices may be limited in expertise, or unavailable during a crisis. This can result in a computer network that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progent’s staff of expert network engineers average more than ten years of real-world industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a diverse range of customers. This means you get not only the technical skills needed for the task, but a professional with proven methods for applying that expertise to deliver cost effective network solutions.
Business Intelligence Reporting Consulting and Development
Progent’s business information reporting experts offer remote and onsite expertise to assist your organization with any aspect of business intelligence (BI) reporting ranging from debugging or modernizing reports to planning and deploying an advanced BI environment. Progent's management reporting experts can help you to support your current BI environment, help you to upgrade databases and applications from a legacy reporting platform to a modern one, and deliver as-needed remote training tailored to your individual requirements. Progent’s business reporting and analytics consultants can provide experience in all popular business intelligence reporting and visualization tools including the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.
ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring endpoint protection (EPP) solution incorporates cutting edge behavior-based analysis technology to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which routinely escape traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to address the entire threat progression including protection, detection, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Learn about the complete ProSight family of value-priced managed services for small businesses.
Network Infrastructure Guidance for Teleworkers
Progent can assist small and medium-size businesses to plan, set up and debug the infrastructure required for work-from-home employees. Aspects of network infrastructure where Progent's consultants offer guidance include secure and convenient VPN tunnel connectivity, Virtual Desktop Infrastructure software, router configuration, wireless LAN design and deployment, and reliable Internet access. For details about Progent's infrastructure consulting expertise for a remote workforce, see infrastructure guidance for teleworkers.
In-depth Experience with Microsoft's Popular Server Technology
Progent's staff of computer network consulting experts can help large organizations to architect, install, and support major rollouts of key Microsoft technology by providing services like Active Directory design, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 maintenance, SharePoint Server 2013 design and installation, Skype for Business migration consulting and Lync Server management, plus SQL Server 2016 migration and Microsoft SQL Server 2014 programming. Progent has worked with some of the world's largest companies to integrate solutions based on Microsoft servers and offers branch office support for enterprises with branch offices in or major cities across the U.S.
Cisco Firepower NGFW Series Firewalls Integration Services
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and include centralized management of modern cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can help you to design and execute an efficient upgrade to Firepower Series firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's cloud-based services to create and centrally control IT ecosystems that include branch offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower line of Next Generation Firewalls, refer to Cisco Firepower firewalls integration experts.
Advanced Project Management Consultants
For advanced project management assistance, Progent offers access to senior IT experts with decades of experience as IT project managers for program development, business technology deployment, and business process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide advanced management skills to assist enterprise clients to adhere to best practices to ensure that major projects are successfully completed on schedule and within budget.
Remote Technical Support for Windows and Cisco-based Network Environments
Progent’s Technical Response Center offers expert remote support for Windows and Cisco-based networks anywhere in the United States. Progent's certified professionals have the expertise to help you to troubleshoot and solve difficult network problems quickly and affordably. The scope of information technology expertise represented by Progent's team of engineers makes it possible to escalate even the most challenging issues to the right subject matter experts as necessary. Whether you require occasional phone support and remote troubleshooting or ongoing access to a Helpdesk Technical Response Center, Progent's engineers can provide your organization with enterprise-level support without the cost and management overhead of maintaining a large in-house IT organization.
SQL Server 2017 Integration Consulting
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business benefits of upgrading to SQL Server 2017 and can help your organization to design and implement a smooth migration of your databases and applications to any deployment model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or onsite support services ranging from on-demand design assessment or troubleshooting to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is carried out on time and on budget. To find out more, visit SQL Server 2017 migration expertise.
Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective remote consulting to help you to design, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for short-term jobs to help you through specific technical bottlenecks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you create or support a highly available, protected and efficient infrastructure that is best suited to your mode of computing. Progent can also provide remote and onsite training for individuals or groups to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that maximizes the strategic value of your IT network.
Team Approach to Support and Technical Problem Escalation
Information networks have become increasingly complex. In addition, typical small office networks integrate software and hardware from dozens of different manufactures. All this makes network integration and maintenance increasingly difficult. It is unfeasible for even the most capable engineer to have deep familiarity in all aspects of information technology, or broad hands-on experience in the enormous range of hardware and software products, versions, and revisions that small businesses include in their IT networks. Progent utilizes a team methodology to network support and relies on subject matter specialists to bring high-level knowledge when needed to solve the most intractable technical issues effectively, at the least cost to your company.
SQL Server Software Programming
Progent's SQL Server developers can help you to create and maintain applications based on the SQL Server database platform. Progent adheres to industry best practices to create efficient, manageable SQL Server database applications and is able to work with a customer's management to complete projects in a timely and cost-effective manner. Progent for can assist your company to build SQL Server applications by providing a broad range of consulting support services including requirements analysis, logical and physical modeling, data integrity,
Microsoft Exchange 2010 Server Migration Consulting
Progent's Microsoft-certified Exchange 2010 consultants can help your organization to maintain and debug your existing Exchange 2010 environment or give you access to the expertise of certified Exchange 2016 consultants and Exchange Online consultants to help you determine the benefits of migrating to a modern version of Exchange Server that delivers quick payback by increasing your productivity, lowering the expense of equipment and service, streamlining administration, and consolidating your vital communications platforms.
Ransomware Removal and Recovery Consulting
Recent versions of crypto-ransomware not only encrypt vital online data but also infect any accessible system backups. Progent's proven ransomware cleanup consultants can help your business to reconstruct a network breached by a ransomware attack like Ryuk, WannaCry, Hermes, Spora, MegaCortex, or MongoLock. For more information, see ransomware removal and system restoration services.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified network security experts can assist businesses of all sizes with any facet of IT security. Progent can create efficient security solutions that protect a small office from modern threats or Progent can design, configure, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile users accessing IT resources spread across multiple physical sites and public and private clouds.
Get in Touch with a Progent Computer Support Expert
To see how you can access a Progent computer consultant for online or onsite expertise, phone
An index of content::
Consultants Windows 7 Upgrade
Windows 7 Backup and Restore Computer Consultants
Progent's certified engineers can provide remote and onsite support expertise to help your company to administer, maintain, and troubleshoot computers based on Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, data and identity protection, backup and restore, remote access, mobile device management, wireless configuration, and 24x7 network monitoring and alerts.
Microsoft Certified Partner Online Help SMS 2003 Upgrade
SMS Server 2003 Upgrade Technical Support Services
Progent’s Microsoft certified experts provide small and medium size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install important software rapidly and reliably to appropriate users, reduce product expense and adhere to licensing agreements by understanding usage profiles, improve Windows protection by improving your knowledge of vulnerability and by installing targeted updates, manage your external workforce through accepted standards independent of connection or location, and lower operational expenses by fully utilizing the management capabilities built into Windows. Progent’s SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch administration, and resource tracking management including program and appliance inventory.
SQL Server 2016 Azure Backup Specialists
Online Support SQL Server 2016 R Services
Microsoft SQL Server 2016 offers major improvements in performance, capacity, security and compliance, uptime, mobile computing integration, and built-in BI. Innovations include PolyBase for handling relational and non-relational files in one appliance for big data applications, R language integration, Row-level Security, Mobile Report Publisher, and seamless control over local and cloud resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to help businesses of any size to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Microsoft Server Consolidation Remote Support
MS Microsoft Virtual Server Consultant Services
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server platform and based on technology first produced by Connectix, provides the power necessary to carry out server consolidation, software migration, and server isolation projects via virtualization techniques in an enterprise-ready computing environment with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at companies who want to improve ROI in software development and piloting, upgrading from legacy mission-critical applications, and hardware consolidation. Progent's skilled Virtual Server experts can assist your IT staff to evaluate and deploy Microsoft Virtual Server 2005.
Internet Security and Acceleration Server Online Technical Support
ISA Server Support Services
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience creating Microsoft-based security designs for IT networks with multiple locations, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business design and deploy an installation of Microsoft ISA Server 2004 that meets your IT security requirements without restricting your productivity.
ProSight Remote Network Monitoring Engineers
Network Health Review Consultants
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to obtain an objective assessment of the health of their information system. Based on some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure assets conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a cleaner and more secure AD environment. Both versions also provide the ongoing benefits of cutting-edge remote network monitoring and management technology. These benefits can include easier network management, improved compliance with government and industry security requirements, higher utilization of IT resources, faster problem resolution, more dependable backup and recovery, and less downtime.
Dynamics GP Software Development On-site Technical Support
Specialist Dynamics GP ODBC
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools make it possible to design custom mission-critical applications and eCommerce environments that operate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you create reports that allow you to track your business more thoroughly, turning raw information into valuable insights into your company and customers.
Desktop Monitoring and Reporting Integration Support
ProSight Automatic Patch Management Consultants
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the state of critical devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT personnel and your assigned Progent consultant so all potential issues can be resolved before they have a chance to disrupt productivity.
Email Bayesian Analysis Consultant Services
Top Specialists Email Guard Data Loss Prevention
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from making it to your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Engineer Service Reporting
Service Reporting Technology Consulting
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many independent consultants or small support firms who offer scant documentation or specifics of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service documentation sent by each staff member to every client. The discipline of documenting and archiving support records allows more effective support and eliminates a variety of common problems such as when a support client is effectively held hostage to a consultant who won’t let go of the keys to the kingdom.
Juniper J Series Firewall Compliance Auditor
Juniper J2320 Router Network Security Audit
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Consultants Internal Network Security Scan
Consultants Internal Security Inventory
Progent provides small businesses a pair of specially designed security evaluation packages that include, at a preset price, remotely administered inventory scans of your network security profile which are evaluated by expert information security engineers who interpret the results of the remote scan, present objective summaries of your existing network security, and offer recommendations for enhancements. Progent has developed two non-overlapping security evaluation scanning packages for external and internal security scanning that are priced to fit the budgets of small businesses while providing enterprise-quality evaluations of your network's vulnerability to attack.
Top Ranked Professional Solaris
UNIX Professionals
If your company computer system mixes Sun Solaris technology with MS Windows, Progent can help you to integrate your IT resources into a cohesive environment that permits all your operating systems to run side by side for simple administration, seamless information exchange, high availability, superior performance, and strong security. Progent's Solaris and Windows coexistence support offerings include network architecture integration and support, consulting for Windows services for UNIX, online server monitoring and management, remote network help and troubleshooting, in-person technical support, and Contact Center outsourcing.
SonicWall TZ300 Firewall Security Team
SonicWall NSA 2650 Firewall Computer Security Specialist
Progent's SonicWall firewall experts can help you deploy, manage, and update SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into a complete network protection plan and design security into your business practices.
Offsite Employees Security Remote Technical Support
Online Consulting Offsite Workforce Security
Progent can assist small and medium-size companies to configure endpoint security protection solutions and deliver cleanup expertise for at-home workers.
Desktop Engineer
Desktop Technology Small Office Computer Consulting Services
Progent can deliver a broad range of affordable support services to help your company to install, integrate, troubleshoot, and manage workstations and notebooks powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer onsite or remote assistance for single computers or notebooks or help you to design and carry out a company-wide migration to new or revised OS platforms and business applications. Progent can also supply consultants and technicians to help you to prepare for and complete a site relocation or consolidation designed to cause minimal disruption of your business.
Virtual Helpdesk Remote Consulting
Virtual Helpdesk Computer Consulting
Progent offers three essential kinds of Help Desk support including Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals gives your customers convenient access to a reliable support resource with extensive experience delivering phone support and online repair for IT systems powered by Microsoft products. Progent's concentration is on giving the support Call Center a respected reputation as a key contributor to business performance. Progent's target is to resolve rather than merely record problems.
Supplemental Helpdesk Online Support
Virtual Service Desk On-site Technical Support
Progent's Microsoft and Cisco authorized Consultants provide three service programs to help mid-size and large organizations develop an efficient and successful internal Computer Support Help Desk Call Center. Progent's consulting services include ROI analysis, process study and enhancement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help organizations analyze the numerous high-quality Help Desk application programs available and determine which products might be excessively expensive, miss key features, or align badly with your company's corporate culture. Progent also offers temporary staffing for businesses who want to reinforce their internal Help Desk team for occasional projects or to fill in for absent or incapacitated personnel.
Microsoft Access reports Engineers
Microsoft Access desktop Designer
Progent can provide cost-effective online consulting services for all editions of Microsoft Office Access including desktop and browser-based versions and can provide expert help for application development, database migration, performance tuning, report design, and troubleshooting. Progent also can provide tailored webinar training for Access application programming and DBA services.
Cisco and Microsoft Certified Expert Security Audit Specialists
Wireless Security Services
Progent provides consulting for security analysis packages such as LANguard from GFI for performing a variety of programmed network testing scans to uncover possible security problems. Progent has broad knowledge of security auditing tools and can help you to make sense of audit reports and react appropriately. Progent can help you design security into your company operations, configure scanning software, define and implement a secure system architecture, and suggest policies to optimize the safety of your network. Progent's security consultants are able to help you set up a firewall, design secure remote access to email and data, and integrate virtual private network. Progent's certified security engineers can also validate the protection of web-based applications and can conduct comprehensive information security evaluations of company-wide security to validate your organization's compliance with important international security standards such as FISMA, PCI, and ISO 17799.
SharePoint Integration
Remote Support SPS
Progent’s Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for intelligently coordinating people, teams and information. Microsoft SharePoint Server provides a common spot for your workers or customers to connect to, manage, share and manipulate relevant data, documents, and software and to interact with other people. Microsoft SharePoint enables quicker and better decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services join employees, clients, teams and projects with the data they’ve developed in a way that makes data convenient to find, retrieve and apply. Progent's certified SharePoint consultants can assist you to manage your current SharePoint ecosystem or migrate to the latest version of SharePoint.
24/7/365 CISSP Certified Cybersecurity Auditor Consultant
CISSP Certified Cybersecurity Technology Professional
Progent's CISSP-certified cybersecurity experts can help businesses of all sizes with any aspect of IT security. Progent can implement cost-effective cybersecurity solutions that protect a small business against modern threats or Progent can design, configure, and monitor a comprehensive security environment for hybrid networks that accommodate onsite, remote, and mobile clients accessing IT resources distributed over a mix of physical sites and public and private clouds.
Exchange Server 2003 Support Services
Exchange Server 2007 Specialists
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and maintaining email solutions for businesses in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email system features security, high availability, easy connectivity for off-site and mobile users, time-saving administrative tools, and seamless integration with telephony. Progent provides consulting and integration services for Exchange 2016 Server, Exchange 2013, Exchange 2010 Server, Exchange 2007 Server, Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also help small or medium companies to upgrade to Microsoft Exchange 2016 or MS Exchange 2013.
Computer Firms Remote PC and Smartphone
Remote PC and Smartphone Consulting Group
Progent's remote connectivity and wireless synchronization specialists can assist your business to plan and deploy secure access solutions for remote desktop PCs, notebooks, and smartphones so they integrate tightly with your information network, enabling you to improve the productivity of your remote workers.
Support Internet Security and Acceleration Server
ISA 2004 Firewall Remote Support Services
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds creating Microsoft-based security designs for IT networks with multiple locations, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company plan and implement a configuration of Microsoft ISA Server 2004 that meets your IT protection requirements without restricting your network.
Professionals IT Outsourcing Services
Engineer Full Service Outsourcing
Progent can deliver comprehensive online support for all technologies common to today’s small company IT systems and offers an array of strategic, as-needed support services such as a temporary Chief Information Officer to offer senior-level IT design and budgeting capability, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus protection as a managed service, project management help for major projects like office relocations oroperating system upgrades, Cisco-certified consultants for designing fast and robust network infrastructure, certified security engineers to ensure information protection and compliance, disaster recovery experts to design and document business continuity strategies, and software developers to create, enhance, or troubleshoot mission-critical applications.
SonicWall Gateway Security Suite Security Certification
Security Firm SonicWall VPN
Progent's certified SonicWall firewall consultants can show you how to configure, maintain, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end security plan and build protection into your business operations.
Telecommuter Helpdesk Technical Consultant
At Home Workers Helpdesk On-site Technical Support
Progent offers small and medium-size organizations supplemental or fully outsourced Help Desk support services for at-home workers.
ProSight VM Hosting Technology Professional
Professional Virtual Machine Hosting
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small organization's production servers in a solution that delivers the maximum level of dependability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting services are built upon proven virtualization technologies that allow small businesses with multi- platform IT systems to save dramatically on the costs of capital investments, infrastructure support, and IT management while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Telecommuter Network Infrastructure Computer Consultants
24-7 Teleworker Infrastructure Technology Consulting
Progent can help small and medium-size companies to design, deploy and debug the infrastructure for remote workers.
SQL Server 2017 and Power BI On-site Technical Support
Best SQL Server 2017 Always Encrypted Remote Troubleshooting
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business benefits of migrating to SQL Server 2017 and can help you to plan and carry out an efficient migration of your databases and applications to any deployment architecture including local, cloud-hosted, or hybrid. Progent's consultants can provide online or onsite support services ranging from as-needed design assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and within budget.
Top Juniper J Series Gateway Protect
Juniper J4350 Router Cybersecurity Tech Services
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Private Cloud Solutions Services
Professionals ProSight Virtual Machine Hosting
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small company's production servers in an environment that gives the highest degree of availability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting options are based upon mature virtualization platforms that enable small and midsize companies with multi- platform environments to save dramatically on the expense of capital equipment, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.
Best Florida Networking Specialist
Idaho Information Technology Consulting Firms
Progent’s Technical Response Center provides nationwide extended hours remote troubleshooting for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide after-hours telephone help and online secure network connection to troubleshoot and resolve network problems quickly and economically. The breadth of technical experience available from Progent's staff of nationwide service engineers allows Progent to escalate even the most difficult problems to appropriate experts as needed. For critical issues, the Technical Response Center endeavors to answer your call for service within one hour.
Remote Consulting Mac Security Audits
Mac and Cisco Security Online Support Services
Progent's certified security staff can show you how to safeguard your Mac environment through professional services including performing security tests, recovery from virus and worm penetrations, configuring firewalls, integrating secure off-site and mobile connectivity, deploying automated programs for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy appropriate for the particular goals of your business information system.
Microsoft Lync 2013 Online Help
Engineers Lync Server 2013 VoIP
Lync Server 2013, renamed Skype for Business, enables organizations of any size to build a centrally managed and secure communications environment that supports a BYOD computing model with instant messaging, real-time presence, audio/video and web meetings with app sharing, as well as IP-based and PSTN calling enabled for a wide assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 experts and system integrators can help you to evaluate the advantages of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or mixed topology appropriate for your current and long-term plans, deploy Lync 2013 in a way that expedites your ROI, and provide custom online and onsite training to your management team and end users. Progent offers expertise in key components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications including Outlook and PowerPoint.
Developer Firm Amazon AWS integration
Coder Amazon EC2 migration
Progent can provide affordable online support to assist companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security.
Iowa Network Administration
CISSP Certified Security Alaska Technical Support Organization
If your business does not require emergency remote help but you think you will need technical services with your network soon, you can save time and money and guarantee that the appropriate expertise will be available when you require it by getting in touch with a Progent sales agent and registering as a customer. For details, call 800-993-9400 or send email to information@progent.com.
ProSight Managed Services Specialist
Professional Remote Network Monitoring
Progent's ProSight portfolio of managed services are designed to offer businesses who have minimal in-house network support staffs with affordable help from enterprise-class management platforms and consulting expertise. Advantages of Progent's ProSight line of managed services include predictable IT maintenance expenses, automation of common administrative tasks, ongoing adoption of new technology, smooth transition from legacy technology to up-to-date solutions, close fit between information technology with strategic objectives, guidance from veteran IT consultants, and allowing management to focus on business rather than ever-changing information technology.
Windows 2000 Server Online Help
Windows 2000 IT Consultant
Progent's Microsoft-certified Windows 2000 Server consultants offer network support and IT consulting services for the complete family of .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows Server 2000 configuration, update, and support offerings include network planning, installation, project management, local and remote support, Call Center outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.
Hybrid Microsoft 365 and Exchange Professionals
Microsoft 365 Exchange migration Online Help
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This allows you to have certain Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on time and on budget.
ransomware recovery strategies Consultant Services
ransomware defense Consult
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief interview with a Progent backup/recovery consultant. The interview is intended to help evaluate your organization's ability either to defend against ransomware or recover quickly after a ransomware attack. Progent will consult with you personally to gather information concerning your existing antivirus tools and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to create a cost-effective AV and backup/recovery system that reduces your exposure to a ransomware attack and meets your company's requirements.
SCCM 2012 Software Inventory IT Consultants
SCCM 2012 Policy Settings Support Outsourcing
Progent's Microsoft-certified consultants can assist your organization to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from an older device management platform or help you to enhance your existing SCCM 2012 environment to accommodate your changing IT requirements. Also, Progent can help you to build an infrastructure that takes full advantage of SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Microsoft Certified Expert Dynamics GP/Great Plains Technical Support Services
Dynamics GP Power BI Engineer
Progent can show you how to plan and execute a smooth migration to Microsoft Dynamics GP/Great Plains so that you preserve your information, improve your protection, enhance your analytics, take complete advantage of Microsoft Office integration, and reduce business disruption by creating and following a smart migration plan. Progent can also help train new Microsoft Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your company reports and business analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce custom business applications and eCommerce programs that integrate seamlessly with Microsoft Dynamics GP.
Juniper NetScreen IPsec VPN Firewall Support
24 Hour Juniper NetScreen IPsec VPN Cybersecurity Group
Progent's Juniper-authorized NetScreen consultants can assist you to install and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to more current Juniper products, and repair infrastructure issues in Juniper-only or mixed-vendor systems.
Cisco Certified Experts IT Consultant CIO
Computer Consulting CIO
Progent offers the temporary assistance of a veteran CIO who can provide a broad perspective to help you select and support network technology to meet your current situation and that can be a firm basis for your future growth. Progent's part-time CIO services offer economic leverage to companies trying to optimize the benefits from their IT expenditures but who are unable or unwilling to add one more executive-level position to their full-time staff. Because Progent is vendor-neutral, with a sizable team of engineers certified to support all major OS platforms and networking technologies plus a broad range and application software, Progent is in a unique position to offer objective recommendations as well as expert technical support for creating information systems that fit the particular requirements of your organization.
Microsoft Office 2003 Management
Microsoft Office Network Installations
Progent’s computer outsourcing support offerings for small businesses include planning Windows XP, .NET, and Microsoft BackOffice systems, coordinating upgrades to XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and on-premises troubleshooting, resolving chronic integration issues, and creating a comprehensive security strategy. Progent can help you enhance network availability and performance with fault-tolerant configuration, redundant network architecture, and proactive network monitoring. Progent also offers project management help for large-scale migrations and can help with needs assessment, resource inventory, BOM development, sourcing selection, procurement coordination, and professional documentation. Progent’s IT outsourcing service also includes training for office productivity software such as Microsoft Office.
Microsoft Windows Server 2019 Encrypted Networks Consultant
Windows Server 2019 upgrade Consulting Services
Progent's certified Windows Server 2019 consultants can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers major improvements in scale, performance, ease of management, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
24-7 64-bit Upgrade IT Services
64-bit Computing Consulting Services
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a network-wide migration to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the key 32-bit programs that you want to keep plus the latest 64-bit editions of software you plan to run.
Macintosh Remote Troubleshooting
Immediate On-site Technical Support Apple iPad
Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and email help, security services, and one-on-one education. Progent can assist businesses to migrate to macOS from OS X or other earlier editions of Apple OS X and Progent can provide help with Apple Mac applications. Progent can also assist your business with Apple iPhone support and Apple iPad management, or moving to Apple's iCloud services. For computer environments built exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, integrating and supporting a network infrastructure that is available, secure, efficient and able to achieve your company's business goals.
Peppercon eRIC Professional
Consultancy Remote Server Management Cards
Remote management cards give network managers complete control of a server without the requirement for an on-site visit. Using these management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to design, deploy, and manage a high-availability company network that includes remote management cards and Progent can utilize these remote management cards to deliver low-cost remote technical support. Progent has experience with a variety of remote server management cards such as Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
Immediate Exchange Tech Services
Immediate CISM Security Security Exchange Remote Technical Support
Progent's Microsoft-certified experts have two decades of background providing e-mail and integrated email/telephony solutions for companies. Progent offers economical Microsoft Exchange Server consulting services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and mobile email access. Progent’s Microsoft Exchange help and support services can assist you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Cisco ASA 5500-X with Firepower Help and Support
Cisco Firepower 9300 Series Firewalls IT Consulting
Cisco's Firepower NGFWs Firewalls provide a major performance boost compared to Cisco's popular ASA 5500-X security appliances and include unified control of modern cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and carry out a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's security services to create and centrally control network environments that span branch offices, data centers, and cloud resources.
Microsoft Desktop Information Technology Consulting Company
Desktop IT Support
Progent offers a broad array of affordable services to assist your business to install, integrate, troubleshoot, and manage desktop PCs and laptops based on Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer onsite or remote assistance for single computers or laptops or work with you to design and carry out a large-scale rollout of new or updated operating system platforms and business applications. Progent can also provide consultants and technical workers to assist your company to prepare for and complete an office relocation or merger designed to produce the least possible disruption of your productivity.
Server Skills Transfer
Remote Education Router
Progent practices information transfer from Progent's support experts to customers. By teaching clients to resolve technical issues that are within their scope, Progent can concentrate on offering high-value skills where Progent faces few competitors. Medium-size businesses who utilize familiar freelance consultants or who employ internal support personnel benefit when Progent passes on knowledge about critical technology and tested methodologies to make their networks more reliable, secure, and productive.
24x7 Small Business IT Outsourcing Consulting Services
Full Service Outsourcing Professionals
Progent is organized provide in-depth remote support for all major technologies associated with today’s small company IT networks and allows you to outsource an array of vital, on-demand support services such as a part-time CIO to offer senior-level planning and negotiating capability, a Technical Response Center for help desk services, proactive server monitoring, spam/virus filtering as a managed service, project management help for major initiatives such as site moves oroperating system migrations, connectivity experts for designing high-performance and robust infrastructure, security specialists to ensure information protection and compliance, disaster recovery experts to design and document business continuity strategies, and software developers to create, enhance, or repair mission-critical application programs.
Support Services Hyper-V 3.0 Virtual
Microsoft Hyper-V 3.0 Server Virtualization Consult
Widows Server 2012 R2 Hyper-V improves virtualization in critical areas including multitenancy, flexible network infrastructure, cloud readiness, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut network costs and enhance productivity.
Engineer Great Plains
Microsoft GP/Great Plains Configuration
Dynamics GP/Great Plains 2010 software is a comprehensive business management platform that integrates information and operations across your business, communicates seamlessly with other solutions, and brings together employees, customers and suppliers unrestricted by time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide functionality for financials, management reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can show you how to install and manage a robust, secure computer and communications environment to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your company benefit from the full power of Dynamics GP 2010.
BDR and Business Continuity Solutions Online Consulting
Professionals Offsite BDR Services
ProSight Data Protection Services offer small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows rapid recovery of critical files, applications and VMs that have become lost or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical information.
CIO Information Technology Consulting
CIO Technology Consulting Services
Progent offers the part-time or temporary services of a veteran Chief Information Officer who can provide strategic direction to assist you pick and support network technology to meet your current needs and that can serve as a firm foundation for your growth. Progent's part-time CIO services offer financial leverage to organizations who want to optimize the benefits from their network expenditures but who are without the budget or hesitant to take on another high-level manager to their head count. Since Progent is vendor-neutral, with a sizable staff of engineers certified to maintain all leading OS platforms and connectivity technologies plus a broad selection and business applications, Progent is in an ideal position to provide objective recommendations along with advanced technical help for creating IT systems that match the special requirements of your organization.
Cisco Expert New Jersey Computer Consulting Company
24/7 Ohio Online Technical Support
Progent’s Technical Response Center (TRC) offers national extended hours remote troubleshooting for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer after-hours phone support and remote secure network access to isolate and resolve network problems rapidly and economically. The scope of technical expertise available from Progent's team of country-wide support engineers makes it possible to escalate even the toughest network issues to qualified experts as required. For critical issues, the Technical Response Center endeavors to answer your request for service within one hour.
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