For small office network systems located in the state ofNew York, Progent's Microsoft authorized professionals can deliver phone assistance and remote troubleshooting to repair your computer network problems quickly and affordably. Progent has developed enterprise-grade expertise, advanced software utilities, and support knowledge bases to identify and repair computer network problems while avoiding the expense and time delays normally associated with in-person technical service calls.
If yourNew Yorkbusiness is situated outside of the larger metropolitan areas such asNew York City, Buffalo, Rochester, Yonkers, or Syracuse, your nearby computer network support choices may be limited in technical expertise, or unavailable during an emergency. This results in a network that is unusable or causing efficiency loss due to technical issues persisting for too long. Progentís group of seasoned network consultants average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a broad range of customers. This means you obtain not just the technical expertise needed for the task, but a consultant with demonstrated methods for applying those skills to deliver cost effective network solutions.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified IP Voice specialists offer Cisco UC520 consulting support to assist you to maintain your legacy UC500 VoIP gateway or plan and carry out a smooth upgrade to a current IP telephony and voicemail system.
Some Examples of Online Support Services Offered by Progent for Cisco Routers
Among the common remote Cisco router support services offered by Progent's certified Cisco experts are configuring hostname, DHCP, routing maps, clock, security logon banner and user accounts; configuring iBGP and HSRP, aggregation, static to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing tables, line settings and BGP peering arrangements; installing current IOS image; validating router failover; troubleshooting VPN tunnel issues; making a network diagram and documenting configuration; plus security and availability strategy.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for scanning the content of outbound email messages and attachments and blocking users from sending sensitive or unauthorized data or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help your business avoid being blacklisted and keep in compliance with industry security standards and government requirements such as HIPAA and Sarbanes-Oxley. Read about the entire ProSight series of value-priced managed services for small and mid-size organizations.
Telecommuters Consulting Services
Progent has 20 years of background assisting small and mid-size companies to plan, install, tune, manage, and debug computer networks that support teleworkers. To learn about Progent's consulting services for telecommuters, go to at-home workforce expertise.
Integration Help for Office 365 Apps and Services
Office 365 is Microsoft's growing family of client productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 apps and cloud services are offered in an array of product bundles targeted at markets from individuals and home offices to enterprises. Progent offers quick and easy online access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Android technology. Progent can help your business to evaluate the wealth of subscription options offered with Office 365 and configure your network with Office 365 so you derive top business value. Progent's Office 365 integration consultants support multi-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and manage hybrid networks that seamlessly integrate on-premises and cloud resources.
64-bit Processing Upgrade Help
Progentís 64-bit migration support experts can help you to enhance your servers and desktop PCs affordably from 32 to 64 bits. Progent can help your company to calculate the risks and benefits of moving to 64-bit processing, plan an economical migration strategy that reduces business disruptions, and provide responsive online help to aid your organization to install 64-bit software and applications on your existing hardware. Progent's Microsoft-certified consultants can help you to integrate the 64-bit editions of Microsoft platforms like Microsoft Windows Server, Exchange Server, Windows 10, and Microsoft Office Excel.
Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide remote or on-premises access to a certified CCIE engineer to assist your business to design, deploy, administer and repair unified communications networks built on Cisco Unified Communication technology in a local, distributed, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have extensive backgrounds helping companies of all sizes to create collaboration ecosystems by providing expert services that include Unified Communications Manager (Unified CM) and Cisco CallManager system design and deployment, IP voice and video phones setup, and Cisco wireless VoIP phone solutions. Progent can help you with Cisco's extensive portfolio of UC applications like Cisco Jabber, WebEx, Unity Express, Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.
Design, Deployment and Support Expertise for Microsoft System center 2012 R2
Progent's Microsoft System Center 2012 consulting experts have more than a decade of experience integrating, supporting and fixing the key platforms included with Microsoft System Center and can help your organization to design, install, maintain, and fix your Microsoft System Center solution to optimize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent also offers System Center 2016 migration planning and support to help you to move to the latest version of Microsoft System Center from an older release or from a third-party IT management solution to provide the advantages of enterprise-class provisioning, management automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.
Security Vulnerability Assessment for Small and Mid-size Businesses
Progent has put together two low-cost service packages intended to enable small businesses to get a professional network security evaluation from a premier security engineer. With Progent's External Security Inventory Checkup, a security expert administers a comprehensive test of your IT infrastructure from outside your company firewall to determine potential weaknesses in the security profile you present to the public. With Progent's Internal Security Inventory Scan, a security expert executes a system scan from an authorized computer within your company firewall to determine the risk to inside attacks. Both security inventory services are configured and run from a secured remote location.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any facet of IT security. Progent can help implement efficient cybersecurity solutions that protect a small office against modern malware attacks or Progent can design, deploy, and manage an end-to-end security strategy for hybrid networks that accommodate onsite, remote, and mobile clients accessing IT resources spread across multiple physical datacenters and various clouds.
Contact a Progent Network Support Expert
To learn how you can get in touch with a Progent network consultant for online or onsite expertise, phone 1-800-993-9400 or visit Remote Network Help.