Enterprise Services

Internet Data Center Consulting and Support Services from Progent
Internet colocation sites provide businesses of any size an affordable alternative to achieve a secure, robust solution for housing business-critical equipment. Data centers house web and email servers, switches, disk arrays and other equipment. Progent’s Internet data center support services deliver expert on-premises and online assistance for companies who have equipment colocation centers in New York City.

Progent’s colocation center support services are intended for businesses with equipment housed at data centers and who need responsive on-premises and on-line technical help from Microsoft and Cisco CCIE certified network professionals.

Progent provides a broad selection of colocation center engineering support, including system architecture assessment, Microsoft Windows and Linux server setup, problem analysis for server and connectivity systems, designing and deploying high-availability configurations, creating layered security mechanisms, firewall setup and troubleshooting, configuring load balancing environments, deploying robust cluster configurations, and providing virtual server expertise.

24x7 Network Monitoring
Companies who utilize colocation facilities can leverage Progent’s ProSight WAN Watch network infrastructure management consulting to get 24x7 network monitoring that goes significantly beyond conventional accessibility testing. Progent's remote services team can react proactively to incipient trouble spots detected by WAN Watch before they grow into critical network failures. Progent offers professional online support for quick and cost-effective repairs, or if necessary Progent can send premier consultants to the data center for on-site support.

Progent’s seasoned consulting resources are an economical alternative to the managed services packages provided by many data centers because with Progent you pay only for the services you need when you receive it. No minimum retainer fees or long-term services agreements are required.

Experts in Colocation Center Support
Because Progent’s consultants have in-depth experience providing support in colocation centers in New York City, New York, Progent can interact effectively with their engineering, network administration, and facilities management groups to expedite service requests and prioritize issues for speedy resolution.

If your business is considering moving to an Internet data center from an internal data center, Progent can architect a complete strategy that will align with your business objectives, operational needs, and budgetary limitations, while adhering to leading practices for colocation center solutions. Critical elements including high availability, online administration, protection, backup and recovery, and technical support can all be handled by Progent's IT experts with extensive field-proven experience that allows them to recognize which solutions work and which are problematic. Progent can manage your complete migration into the colocation facility, including full project management support to ensure a smooth migration with little disruption of operations.

Your company can utilize Progent’s colo center professionals as added support for your in-house network support team or as a second-level escalation option for complex problems with network infrastructure or server configuration. Progent’s philosophy of encouraging knowledge transfer from our certified engineers to our client's in-house support personnel helps our customers receive the top value for for their IT support dollars.

Progent can help you to select a colocation center that meets your specific operational needs, access alternatives, performance levels, physical security standards, fault tolerance objectives, financial restrictions, and physical location needs.

The features and cost of colo facilities can vary widely. To enable you to make optimal choices for your business, Progent’s experts can explain the ramifications and compromises involved with the data center alternatives available in New York City.

Here is a list of major data centers in New York City, New York where Progent can provide local and remote network support and consulting:

111 Eight Avenue (DLR)
111 8th Avenue, New York

32 Americas
32 Avenue of the Americas, Suite 700, New York

Atlantic Metro Communications
325 Hudson St, New York

Atlantic Metro Communications LGA6
32 6th Ave, New York

AT&T 811 10th Ave
811 10th Avenue, New York

Broadway Center
25 Broadway, New York

Cogent New York
33 Whitehall Street, New York

Colocation America 60 Hudson
60 Hudson Building, New York

ControlCircle New York
95 Morton Street, New York

FiberMedia 75 Broad
75 Broad Street, New York

Global Crossing New York
111 8th Avenue, New York

Internap 75 Broad
75 Broad Street, New York

Internap 111 8th Ave
111 8TH Avenue, New York

Level 3 New York #1
111 8th Avenue, New York

Level 3 New York #2
85 10th Avenue, Floor 1-11, New York

Lightower New York
60 Hudson Street, New York

Metanet Hosting
111 8th Avenue, New York

Navisite New York
395 Hudson St, First Floor, New York

New York Connect
111 8th Avenue, New York

New York Internet DC1
100 Williams Street, New York

Peer 1 New York
75 Broad Street, New York

Sargasso Networks
60 Hudson Street, New York

Switch & Data New York 8th Avenue
111 8th Avenue, New York

Switch & Data New York Broadway
65 Broadway, 3rd Floor, New York

Switch & Data New York Hudson
60 Hudson Street, Suite 1602, New Yor

TEL-X New York
60 Hudson Street, New York

TEL-X New York #2
111 8th Avenue, New York

Telehouse Briad Financial Center
33 Whitehall Street, New Yor

Telehouse Center
7 Teleport Drive, New York

Telia New York
111 8th Avenue, New York

tw telecom Manhattan
211 W 61st St, New York

XO New York
111 8th Avenue, New York

Contact Progent about Data Center Support Services
For help with networks hosted at a colo site or for assistance developing a colocation strategy, phone Progent at 800-993-9400 or go to Contact Progent.