Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.

New York City Metro Area Onsite IT Consulting
Progent locations in the Greater New York Metro Area

City Street Address Contact Information
Midtown, NY 420 Lexington Ave
New York, New York 10170
Sales Phone: 646-727-4666

Link: New York Network Support Services
Wall Street, NY 30 Broad St
New York, New York 10004
Sales Phone: 646-969-5696

Link: New York Network Support Services
Uniondale, NY 405 RXR Plaza
Uniondale, New York 11556
Sales Phone: 516-214-2242

Link: Uniondale Network Support Services
Edison, NJ 317 George Street
3rd Floor
New Brunswick, New Jersey 08901
Sales Phone: (973) 939-0035

Link: Edison, NJ Network Support Services
Newark, NJ 146-B Ferry Street
Newark, New Jersey 07105
Sales Phone: 862-373-1253

Link: Newark, NJ Network Support Services
Parsippany, NJ 181 New Road
Suite 304
Parsippany, New Jersey 07054
Sales Phone: 973-939-0009

Link: Parsippany, NJ Network Support Services
Saddle Brook, NJ 2 University Plaza
Suite 100
Hackensack, New Jersey 07601
Sales Phone: 562-583-3336

Link: Saddle Brook, NJ Network Support Services
Philadelphia, PA 1735 Market Street
Suite 3750
Philadelphia, Pennsylvania 19103
Sales Phone: 267-592-4430

Link: Philadelphia, PA Network Support Services
Stamford, CT 243 Tresser Boulevard
Penthouse
Stamford, Connecticut 06901
Sales Phone: 203-989-9414

Link: Stamford, CT Network Support Services

For immediate online help with data security issues, companies in New York City, NY, can find expert support by contacting Progent's certified security engineers. Progent's remote support staff is ready to offer efficient and affordable help with security issues that threaten the viability of your network. Progent's accredited security engineers are certified to support systems based on Microsoft Windows, Linux, macOS and OS X, Sun Solaris, and popular versions of UNIX. Progent's wide range of services encompasses firewall technology, email filtering and encryption, protected network design, and disaster recovery planning. Progent's support team has earned the world's top security accreditations including Global Information Assurance Certification and Information System Security Architecture Professional.

Progent provides remote security support services on a per-minute model without minimum times and no extra charges for sign-up or off-hour service. By charging by the minute and by delivering world-class help, Progent's pricing structure keeps costs low and eliminates situations where simple fixes turn into major expenses.

Our System Has Been Hacked: What Can We Do Now?
Cybersecurity Consulting FirmIn case your network is currently experiencing a security crisis, refer to Progent's Urgent Remote Technical Help to see how to get immediate assistance. Progent maintains a team of certified network security experts who can provide remote and on-premises support that includes containment, mitigation, recovery, forensics, and enhancement of your security profile to guard against future exploits.

For organizations who have planned in advance for a security breech, the formal post-attack response model outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of responding to a serious security penetration.

Introduction to Progent's Security Support Services
Coordinating data security as well as preparedness for recovering vital data and functions following a security breach demands a continual program that entails a variety of technologies and procedures. Progent's certified security professionals can support your business at whatever level in your efforts to secure your information network, ranging from security evaluation to designing a comprehensive security plan. Important technologies covered by Progent's experts include Planning and Prevention, Data Restoration and Security Failure Analysis, and Managed Protection from Email-Borne Threats.

Planning and Building Secure Environments
Every business should develop a carefully considered security plan that includes both proactive and reactive steps. The proactive strategy is a collection of precautions that helps to minimize security gaps. The reactive strategy specifies activities to assist IT staff to evaluate the losses resulting from a breach, remediate the damage, record the experience, and revive business functions as soon as feasible. Progent can show you how to build protection into your business operations. Progent can configure scanning utilities, define and implement a secure computer architecture, and recommend procedures and policies to enhance the safety of your computing environment. Progent's security professionals are available to help you to configure a firewall, design protected online and mobile access to e-mail and data, and configure an efficient virtual private network.

If your company is interested in an economical way for jobbing out your security administration, Progent's 24x7 Network Support Options include continual remote system monitoring and quick response to problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud-based resources and that comply with government and industry data security requirements. (Find out about Progent's Office 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration and Progent's Amazon Web Services (AWS) enterprise hybrid cloud solutions.)

System Restoration and Failure Analysis
Progent provides skill in recovering systems and computers that have been hacked, are in question, or have failed following a security breach. Progent can show you how to assess the losses resulting from the assault, return your company to normal business operations, and recover information compromised as a result of the breach. Progent's certified specialists can also oversee a comprehensive forensic evaluation by examining event logs and utilizing a variety of proven assessment techniques. Progent's experience with security problems minimizes your downtime and permits Progent to recommend efficient ways to avoid or contain new assaults.

Ransomware Cleanup and Restoration Services
Progent offers the services of experienced ransomware recovery consultants with the knowledge to restore an information system victimized by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock. To find out more, visit ransomware cleanup and restoration expertise.

Progent's Flat-rate Managed Services for Information Security
Progent's low-cost ProSight line of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning tools to defend endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely evade legacy signature-matching AV tools. ProSight ASM protects local and cloud-based resources and offers a single platform to address the complete threat progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, device management, and web filtering through cutting-edge tools packaged within a single agent managed from a unified control. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent's consultants can also assist your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

ProSight DPS: Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of critical data, apps and VMs that have become unavailable or corrupted as a result of component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class support to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your critical data. Read more about ProSight Data Protection Services Managed Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading data security vendors to provide web-based management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your security perimeter. For more information, visit Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Since the system is virtualized, it can be moved immediately to an alternate hardware environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save up to 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's certified engineers offer unique consulting support in key facets of computer protection including:

Security Vulnerability Audits and Compliance Testing
Progent offers experience with information risk evaluation software such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a set of automatic network tests to uncover possible security holes. Progent has extensive experience with these and similar tools and can help you to understand audit reports and respond efficiently. Progent's certified security engineers also provide web software validation and can perform thorough evaluation of enterprise-wide security to determine your organization's compliance with key industry security standards such as HIPAA, PCI, and ISO 17799. Also, Progent can evaluate the strength of your wireless security covering stationary wireless appliances plus mobile devices. Get more details about Progent's Information Risk Audits and Security Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can provide in-depth technical expertise for Cisco's complete range of security and Virtual Private Network products including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst FWSM, protected broadband and IS routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Find out the details about Cisco Protection, Virtual Private Network and Wireless Help.

Other Firewall and Virtual Private Network Technologies
In addition to supporting a broad range of security solutions from Microsoft and Cisco, Progent offers organizations of any size top-level engineering services for products from other major firewall and VPN suppliers. Progent's consultants can provide:

Stealth Penetration Checking Services
Unannounced penetration testing is a valuable technique for helping organizations to understand how vulnerable their networks are to potential attacks by showing how well corporate protection policies and technologies hold up against authorized but unannounced penetration efforts launched by veteran security engineers utilizing the latest intrusion techniques. Find out more information about Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Expertise
CISM Consultants for New York City, New YorkCISM defines the fundamental competencies and international benchmarks of service that computer security professionals are required to achieve. It provides executive management the assurance that those who have been awarded their accreditation have the background and skill to offer efficient security management and consulting services. Progent can provide a CISM consultant to assist your organization in vital security disciplines such as data security governance, vulnerability assessment, data security program control, and incident response management.

Get more information about Progent's Certified Information Security Manager Security Support Assistance.

CISSP Security Support Expertise
CISSP Certified Network Security Specialists for New York City, New YorkProgent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have been awarded CISSP status through verified professional work, extensive study, and exhaustive examination. CISSP Certification indicates mastery of an international standard for information security. American National Standards Institute has granted the CISSP credential official recognition in the field of IT security under ISO/IEC 17024. Fields of knowledge covered within CISSP include security administration practices, security design and models, access control systems, software development security, operations security, hardware security, cryptography, communications, Internet security, and business continuity planning.

Get more information concerning Progent's CISSP Support Services.

CISSP-ISSAP Certified Experts for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for New York City, New YorkProgent's ISSAP qualified security experts are specialists who have been awarded ISSAP certification as a result of thorough testing and significant experience. field experience with network security architecture. ISSAP consultants possess comprehensive knowledge of access management mechanisms and techniques, phone system and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-qualified security consultants can help your business with all phases of architecture security.

Get more information about Progent's ISSAP Accredited Protected System Infrastructure Consulting Services.

CISSP-ISSEP Certified Security Engineering Consultants
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to assist your organization to utilize modern system security engineering principles and processes in system development, review and evaluate system security designs based on security engineering leading practices, create cohesive system designs that incorporate compliant security mechanisms for all critical system functions, develop efficient design strategies to deliver protection for operations, perform in-depth risk analysis, and propose practical security solutions that balance your operational requirements with your company's tolerance for risk.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor Consulting Expertise
CISA Cybersecurity Auditor Experts for New York City, New YorkThe Certified Information Systems Auditor credential is a recognized achievement that signifies mastery in IS security auditing. Certified by the American National Standards Institute, the CISA credential has candidates undergo an exhaustive examination overseen by the ISACA professional association. Progent offers the services of a CISA-qualified security audit engineer trained to help businesses in the areas of IS audit process, IT administration, network assets and architecture lifecycle, IT support, safeguarding information resources, and business continuity planning.

Read more information concerning Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC-certified Network Risk Management Specialists
CRISC Risk Engineers for New York City, New YorkThe CRISC program was established by ISACA in 2010 to validate an IT professional's ability to design, deploy, and maintain information system controls to mitigate risk. Progent can provide the expertise of a CRISC-certified engineer to help you to create and carry out a business continuity or disaster recovery plan based on industry best practices identified by CRISC and geared to match your company's risk appetite, business goals, and IT budget. Progent's network risk management services are a good fit the support provided by Progent's CISA-qualified consultants for objectively auditing your IT management design and with the services of Progent's CISM-certified experts for defining company-wide security policies and procedures.

Learn the details about Progent's CRISC Network Risk Mitigation Support.

GIAC (Global Information Assurance Certification) Consulting Expertise
Security Engineers with GIAC Certification for New York City, New YorkGlobal Information Assurance Certification was established in 1999 to validate the skill of IT security engineers. GIAC's mission is to assure that an accredited security consultant possesses the knowledge necessary to provide support in key areas of system, information, and application software security. GIAC certifications are recognized by businesses and government organizations throughout the world including U.S. NSA. Progent offers the help of GIAC certified consultants for all of the network security services covered within GIAC accreditation programs including assessing perimeters, security incident handling, intrusion detection, web-based application security, and security information and event management (SIEM) solutions.

Learn more information concerning Progent's GIAC Information Assurance Services.

Contact Progent for Computer Security Support
If your business is situated in New York City or anywhere in New York and you're looking for network security help, call Progent at 800-993-9400 or visit Contact Progent.














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An index of content::

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Progent's Cisco-qualified network management consultants can help you to use Cisco's network management tools along with a selection of specialized third-party applications to build a comprehensive network management solution in order to keep your network operating smoothly, fully utilize expensive resources, guard your data, recover rapidly from device breakdown or deliberate assaults, and enable you to add or repurpose network resources intelligently and affordably as your company grows.

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Progentís Microsoft-certified consultants offer small and midsize businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a common spot for your workers or clients to connect to, organize, share and manipulate relevant information, documents, and applications and to interact with other people. It enables faster and more intelligent decisions, more effective sharing across teams and more economical business practices. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge available inside and without an organization. Windows SharePoint Services join workers, customers, teams and major tasks with the data theyíve created in a manner that makes data convenient to locate, retrieve and apply.

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Microsoft Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, and both IP-based and public switched telephone network calling. Microsoft Lync 2010 can enhance the capability of Exchange, SharePoint Server and Office or Office 365 and streamlines management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's certified unified communications experts offer online and onsite support to assist you to maintain and repair your existing Lync 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business migration.

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Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time wasted looking for critical information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it.

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E-Mail Guard by Postini offers continually upgraded spam and virus blocking, content filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini partner and service firm. If your business is too small to purchase for a standard Postini license, you can still have the use of Postiniís Perimeter Management services through Progentís E-Mail Guard antispam and antivirus aggregation offering. Progentís expert email protection professionals can help you devise an email security plan that incorporates anti-spam and anti-virus technologies and policies.

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Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized company integrate and maintain Ciscoís security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and offer the versatility to evolve with your changing business requirements. Progentís Cisco-qualified network experts are familiar with Ciscoís comprehensive family of products aimed at eliminating information theft, virus and worm assaults, DDoS attacks, and other threats to your network. Progent can help you deploy Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control framework for user authentication, authorization, and accounting from an easy-to-use Web interface.

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Progent's pricing model is to bill for phone support and in-person visits by the minute. Consequently, you pay exclusively for received services. Progent does not impose a more expensive rate for after-hours or emergency support, and within California or in areas where Progent provides on-site support, Progent does not bill for travel except for emergency support where on-site time is less than four hours. Also, Progent imposes no initialization fee and asks no monthly commitment for services provided during normal working hours. Many service organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for fast repairs so you will not be forced to permit simple problems to stay unaddressed.

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Cisco's security and offsite connectivity solutions for small to medium sized companies offer a complete range of easy-to-administer protection products to let you protect your entire network infrastructure. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and VPN access concentrators. Progent's professional staff of consultants includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional qualifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your business goals.

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Progent's Microsoft-certified professionals can help you analyze the possible benefits of Hyper-V-powered virtualization for your company, perform pilot installations to verify Hyper-V's operation with your line-of-business applications, assess your network and server infrastructure for optimal operation with virtualization technology, help you in upgrading to Windows Server 2008 and setting up Hyper-V, educate your network management personnel to track and administer Hyper-V, provide expert consulting support for enhancing the protection of your virtual servers, establish and test disaster recovery processes that optimize network uptime, and provide continuing consulting and technical support including low-cost remote troubleshooting and comprehensive Help Desk outsourcing.

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Small to mid-sized companies can now get all the benefits of Operations Manager 2007 and also have fast access to Progentís Microsoft qualified network support experts. With Progent's economically priced network support programs, small and midsize businesses can choose a simple Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small business information systems enterprise-class availability, security, and performance.

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Microsoft SQL Server 2008 delivers powerful, standardized tools to IT experts and information workers, lessening the difficulty of designing, deploying, managing, and accessing company data and analytical applications on platforms ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require a network consultant with real-world expertise and broad knowledge in planning and building information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.

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Progentís IT outsourcing support offerings for small businesses feature designing Server 2003, Microsoft .NET Server, and Microsoft BackOffice systems, managing upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, online and in-person repair, resolving chronic IT problems, and creating a company-wide security strategy. Progent can show you how to maximize system reliability and performance with fault-tolerant configuration, redundant network topology, and proactive server monitoring. Progent also provides special project help for large-scale migrations and can assist with needs definition, resource identification, BOM development, sourcing selection, purchasing coordination, and full documentation. Progentís computer outsourcing help also features training for office productivity products such as Office XP.

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When conducting IT projects for enterprise customers, Progent uses a structured approach based on defined milestones in order to meet financial, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards based on the leading practices described by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, pilots, design adjustments, and professional implementation. All facets are documented to provide a detailed description of IT services performed and to help in ongoing system support.

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Progentís Wireless Site Survey assists you to design and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN optimized for your environment, providing your business a wireless solution that delivers the coverage, performance, capacity, Quality of Service, security, and hand-off capability your business needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed onsite service.

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Progent can help you with every aspect of Microsoft Azure integration such as needs definition, readiness assessment, system design, pilot testing, deployment, automated administration, performance tuning, software license management, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can help your IT staff to configure and debug firewalls and VPN connections so that your clients can safely connect to Azure-based services, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to run in Azure including Windows Server, Exchange, SQL and Skype for Business. Progent can also help your organization to create a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure services.

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Microsoft ISA 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching solution for securing the Internet-facing networks of any sized business against a wide range of attacks. Progent's certified ISA Server 2006 support professionals can show you how to design, rationalize, pilot, install, customize and support the Standard or Enterprise version of ISA Server on your network.

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Progent's CCIE-certified networking experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

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For smaller organizations, network security and information assurance and compliance is too complex to stay ahead of yet too risky to overlook. The world's biggest enterprises have been hacked, and the top cloud services have occasionally been taken down. It looks like there's no place to hide. Progent makes it economical for small and midsize organizations to carry out vital security tasks effectively by offering the benefit of billed time to the nearest minute with no minimum charge for remote help. You have access to a world-class information consultant to provide precisely the knowledge you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP qualified consultants can assist your business with any level of network security including security assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and creating a comprehensive security plan.

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Progent has over a decade of experience configuring, maintaining and troubleshooting the core components that make up Microsoft System Center and can assist you to design, install, support, and repair your System Center ecosystem to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent's consultants can assist your organization to migrate to the current edition of Microsoft System Center from an older one or from another datacenter management solution to provide the benefits of best-in-class deployment, management automation, security, plus infrastructure and critical application performance monitoring.

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The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief discussion with a Progent information assurance expert. The fact-finding interview is designed to assess your company's preparedness to defend against ransomware or recover rapidly from a ransomware attack. Progent will work with you personally to gather information concerning your current antivirus tools and backup procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient AV and backup environment that minimizes your exposure to ransomware and meets your business needs.

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Cisco's PIX firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still provides technical assistance for Cisco's PIX firewalls to help you with maintenance and management and Progent can also help you assess if you should migrate to more current firewall technology from Cisco. Progent's Cisco technology specialists can help your company plan and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.

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Progent's Microsoft qualified professionals offer expert support for enterprise-wide deployments of Microsoft Exchange. Progent's consultants can show you how to plan multi-location Exchange installations or upgrades and can supply onsite technicians to assist enterprises with deployments of Exchange Server in the San Francisco Bay Area or any area served by Progent's consultants.

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Progent's Cisco CCIE-certified SIP infrastructure experts can assist you to plan, integrate, maintain, debug and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer cost-effective remote or on-premises expertise to help you to move efficiently to an advanced unified communications ecosystem that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.

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Microsoft Systems Management Server offers added functionality for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs lower the overall operational expense of managing and configuring software products by making it easier to copy system images/, manage mobile computers, and operate management utilities. In addition to advising you about ways to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT tasks that cover areas that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can minimize cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless engineers can help you develop sensible procedures and standards to manage PDAs and intelligent portable phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security strategy that incorporates policies, procedures and technologies to keep your IT network safe.

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Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a broad range of online support services to help you to design, develop, pilot test, deploy, manage, and troubleshoot applications based on any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to upgrade your existing Excel solutions to the newest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility issues between different versions of Office Excel. Progent can provide as-needed support to clients looking for a fast solution to a specific issue associated with Office Excel and Progent also offers full project management support for upgrading or developing mission-critical application software based on Office Excel. Progent's cost-effective online training classes for Excel can be custom tailored to address the needs of individual users or groups.

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Office 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and associated Exchange components to reduce hardware expense and management overhead. You can deploy Office 365 Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote technical support to assist your organizations to assess the benefits of Office 365 Exchange Online, design a network topology that fits your functional requirements and budget, implement a non-disruptive migration from your current Exchange organization to one that includes Exchange Online, train your IT team and end users, and provide ongoing consulting and technical support.

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For Windows desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can help your company to plan a XenDesktop environment that improves the strategic value of your information system; configure XenDesktop technology with your physical and virtual servers, end-user devices, and peripherals; migrate your older virtual desktop software to current releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also instruct your IT staff to follow best practices to manage your XenDesktop solution effectively.

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Progent's certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout plans, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, develop a corporate-wide security strategy, automate IT administration, help with application development, and build and test a DR/BC plan.

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Progent's Microsoft-certified consulting experts can assist your organization to assess the value of Exchange Server 2010 for your company and can assist you to plan and implement a smooth migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 that will offer fast ROI by improving your productivity, lowering the cost of hardware and support, simplifying management, and integrating your key communications platforms.

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Progentís IT outsourcing packages offer budget-friendly network consulting for mid-size corporations. Whether it includes planning network architecture, creating an internal Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your system, or developing an on-line business application, outsourcing your IT engineering services can reduce costs and eliminate risks, allowing network support budgets to increase in a more moderate and controlled fashion than is feasible by amassing a large, all-purpose in-house IT organization. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and robust system foundation for your vital Windows-powered applications including Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server 2008.

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Our compensation model is based on revenue sharing, so just like being an independent consultant, your earnings are directly tied to your work effort. Certain Progent consultants focus on lifestyle issues and elect to work at an easy pace, utilizing our self-determined calendar to follow personal pursuits like mountain biking, car racing, skiing, fishing, travel, or spending free time with relatives and friends. Others use the opportunity to make big bucks via hard work and extended hours. Progent completely supports either end of the spectrum and everything in the middle.

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Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver web-based control and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.

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If your business does not need immediate remote support but expects to need technical services with your network soon, you can conserve time and money and ensure that the appropriate IT skill will be available when you need it by contacting a Progent sales specialist and signing up as a client. For details, call 800-993-9400 or email information@progent.com.

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Progent's Network Help Desk Outsourcing Support Services are designed specifically for small businesses who require immediate availability of a Help Desk Call Center with professional phone support and full escalation options but who must operate within a limited IT budget. Key components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Optional Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Help Desk Support, Per Minute Billing, and Help Desk Software Selection and Integration.

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Colocation data centers make it possible for businesses to share world-class facilities for housing computer equipment that runs critical applications. Progent's Microsoft and Cisco qualified consultants can help your small business with all facets of your colocation strategy including selecting and moving to a colocation facility, creating network architecture, specifying required equipment, on-premises and remote maintenance, setting up offsite network management, and education your IT personnel.

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Progent's certified consultants offers remote and on-premises consulting services to assist your company to administer, support, and repair computers based on Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, data and identity protection, disaster recovery, remote access, mobile device integration, Wi-Fi network design, and 24x7 network monitoring.

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Progentís Disaster Recovery/Business Continuity consultants offer in-depth experience assisting small businesses to minimize system downtime by providing affordable online consulting for disaster recovery/business continuity planning, fault-tolerant IT architecture, data backup and restore solutions, and non-disruptive system maintenance. Progentís business continuity consultants can assist your company to plan and validate an efficient business continuity plan that aligns with your business goals and IT budget. Progentís disaster recovery engineers can help you to design, implement, and manage resilient technologies including non-stop Internet connectivity, virtualization, clustering, network load balancing, continual off-site backup, and multi-location data centers.

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Progent's certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, tune your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management team, create an enterprise-wide security strategy, streamline network administration, help with application development, and build and test a DR/BC plan.

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Email Guard from Postini offers continually upgraded spam and virus blocking, data filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and service specialist. If your business is too small to purchase for a regular Postini license, you can still get access to Postiniís Perimeter Management services through Progentís E-Mail Guard spam filtering and virus protection service program. Progentís certified e-mail protection consultants can help you develop an email protection strategy that features anti-spam and virus protection products and policies.

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Progent's Cisco-certified CCIE experts can help organization to configure, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and migrate smoothly from outdated switches to modern models.

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The Certified Information Systems Auditor (CISA) credential is an important achievement that represents expertise in IS security auditing. Accredited by the American National Standards Institute, the CISA credential has candidates pass a comprehensive test given by the ISACA international professional association. Progent can provide the expertise of a CISA-certified network security audit consultant able to help companies in the areas of information systems audit process, information technology enforcement, systems and infrastructure lifecycle, IT service delivery, safeguarding of data resources, and disaster recovery planning.

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Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast development of a new generation of high-end programs that can give your company a critical competitive edge. SQL Server features built-in support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.

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Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2003 migration plan that avoids network downtime, reduces long-term support requirements, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the experience to finish your project quickly and economically. Progent's Exchange Server 2003 support, repair, and design offerings include expertise with the configuration of third-party enhancements of Exchange Server 2003 that are best aligned to your business needs.

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Progentís Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management solution based, like all Microsoft accounting tools, on the scalable and familiar foundation of Microsoft Windows technology. Dynamics GP 2010, the latest version of Microsoft accounting products in the Dynamics GP/Great Plains family, offers a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is easy to deploy and configure, and with its modular approach you can purchase only the functions you currently need, with the option to expand users and increase functionality when necessary. Progentís Microsoft Dynamics GP/Great Plains Software support engineers can show you how to install, customize and administer Dynamics GP/Great Plains 2010 as well as earlier editions of Dynamics GP/Great Plains.

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If your company operates a UNIX, Linux, or Solaris environment or a multi-OS network, Progent's CISM, CISSP and ISSAP-certified consultants can help your entire organization in a broad array of security topics including security administration practices, security architecture and strategies, access control products and techniques, applications development security, business processes security, hardware security, telecommunications, network and Internet security, and business continuity planning. CISA and CISM define the core competencies and worldwide standards of knowledge that network security managers are required to possess. These certification offer IT management the assurance that consultants who have achieved their CISM or CISSP certification have demonstrated the experience and knowledge to deliver effective security support and consulting help.

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Progent's Microsoft-certified consultants can provide affordable remote and on-premises support to carry out your migration to Microsoft Exchange Server 2010, produce extensive documentation of your new messaging environment, educate your network support team and end users to get them up to speed rapidly on Microsoft Exchange 2010, and provide continuing administrative services and technical support. Progent can also assist you to upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.

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Even if your business has a small computer services staff and a modest technology budget, your information network can still feature the same high reliability and responsiveness that once needed a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-qualified and Cisco-certified network consultants, the latest network management products for 24x7 monitoring and threshold alarms, and cost-effective service programs such as a help desk service to keep your mission-critical business applications and hardware up and running.

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Progent has more than a decade of background configuring, maintaining and troubleshooting the key components that make up System Center and can assist your organization to design, configure, maintain, and repair your System Center 2012 R2 ecosystem to maximize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent's consultants can assist your organization to upgrade to the latest edition of System Center from an earlier release or from another datacenter management solution to provide the advantages of best-in-class provisioning, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.

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The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, developing cost-effective migration procedures, evaluating and optimizing performance, planning or validating disaster recovery strategies, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent clients without sufficient in-house resources to assemble effective test systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital network projects on schedule.

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Microsoft SQL Server 2016 introduces major enhancements in speed, capacity, security, high-availability, BOYD integration, and built-in BI. Innovations include PolyBase for handling structured and unstructured files in one appliance for big data applications, R language support, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud-based resources. Progent's Microsoft-certified consultants can deliver online and onsite support to assist businesses of any size to deploy, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and SCOM.

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If your company operates a Solaris network or a mixed-platform computer system, Progent's CISM and ISSAP-qualified consultants can help your entire organization in a broad array of security topics including security administration practices, security design and models, connection control systems and techniques, applications development security, operations security, physical security, communications, network and web security, and workplace recovery planning. CISM, CISSP and ISSAP stipulate the basic skills and worldwide standards of knowledge that network security managers are expected to possess. These certification give executive management the confidence that consultants who have achieved their CISM or CISSP qualification have the background and theory to deliver world-class security support and engineering help.

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Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology to defend endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to automate the entire malware attack progression including filtering, detection, containment, cleanup, and forensics. Key capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats.

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