If your company information network is in New York you can have quick phone-based access to a UNIX or CCIE-certified expert to resolve complex issues affecting your IT network. Progent offers the services of one of the largest teams of UNIX and Cisco CCIE support professionals accessible remotely of any nationwide service organization in the United States. Rates are competitive, charges are per minute, engagement is quick, and service is unbeatable.
If your New York organization is outside of larger urban areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, access to UNIX or CCIE-certified engineers may be limited during a crisis. This can result in a drop in income for your company, upset clients, unproductive workers, and distracted executives. By contacting Progent's remote support, you have access to a Premier professional who can provide expertise when you have to have it to keep your information system running.
Since Progent charges for remote service by the minute, your business pays just for technical help delivered. Progent requires no startup charge. Some remote service firms demand substantial minimum fees or bill for each quarter hour or longer. Progent's fine granularity and straightforward pricing model save you from big bills for quick repairs.
If your New York business needs online help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based help, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Support Program Special?
Progent's experienced staff of remote consulting professionals possesses a wide array of in-depth computer skills. This allows Progent's online technical support experts to deal successfully with the most challenging network trouble faster than is possible with typical independent support organizations or with the in-house IT resources commonly found in smaller businesses. Progent has refined the technology and skills to fix problems efficiently in many different network configurations that incorporate combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE support experts have qualified for major credentials including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also have a number of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, Voice Professional, and Design Associate.
To help companies that run networks incorporating a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's online support group can provide the help of engineers who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security consulting, Progent provides phone-based support from engineers who have been awarded recognized security credentials such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The scope of Progent's technical knowledge combined with Progent's group approach to repairing network difficulties streamlines trouble ticket escalation, if needed, to specialists with relevant competence to deal with particularly intractable problems. This accelerates resolutions of urgent problems, avoids system disruption, and minimizes maintenance invoices.
For companies anywhere in New York, Progent allows virtually instant online access to a UNIX, Linux, Solaris, macOS or OS X specialist for urgent assistance to troubleshoot computer problems that are hurting business productivity and are outside the comfort zone of your ordinary IT maintenance group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified engineers can analyze your system by means of the latest remote troubleshooting tools that allow them to deliver quick and efficient analysis and remediation of serious IT issues.
Troubleshooting Services Progent's Online Support Experts Can Offer Your New York Company
Progent service specialists can deliver expert assistance for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft solutions including:
Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online computer service team can help New York small businesses with a large assortment of information products and technologies such as network architecture, messaging solutions, security consulting for networks and company processes, Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X systems, VMware options for server economization and streamlined management, and migration from dated applications to contemporary environments powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's service professionals can provide online troubleshooting for computers based on popular versions of the UNIX operating system such as:
macOS and OS X,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux platforms including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the network support arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking professionals who qualify for this advanced credential by completing intense testing given by Cisco. Usually CCIEs are hired by big enterprises or nationwide Internet service providers, and so their services are not conveniently accessible to the general public.
Progent is among the rare IT technology service organizations that ensures that Cisco CCIEs stay available to assist small and medium sized organizations. In addition, Progent offers fast communication with a Cisco CCIE via phone so you can receive timely assistance for urgent system problems that are disrupting your productivity but are not within the comfort zone of your ordinary system maintenance providers. Progent's CCIE engineers can tie into your system via secure remote troubleshooting tools to execute quick and cost-effective diagnosis and resolution of critical system problems. To see more about Progent's support for Cisco infrastructure, refer to Cisco Technology Consulting Expertise.
Microsoft Certified Partner for Online Technical Support for MS Windows
Progent's Microsoft-expert online support experts can deliver computer system repair and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the assistance of consulting engineers who can help you with a wide variety of technology practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
MS Exchange 2019 integration,
MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid deployment consulting,
SharePoint 2019 design and configuration,
Skype for Business Server integration consulting and Lync Server migration, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
SQL Server 2016 migration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Premier Security Engineers
Progent offers you contact with certified CISA, CISM, and ISSAP security professionals who can deliver a range of system protection services to improve the defenses of your UNIX/Linux, Solaris, or macOS and OS X network against assaults or help your business to revive promptly from an attack. Security services available from Progent include: in depth security evaluation utilizing platforms such as GFI LANguard, EEYE Vulnerability Scanner, and products from Solar Winds and Nikto; quick recovery from virus and worm assaults; configuring firewalls; designing safe techniques for remote and mobile connectivity; protecting your messaging system from viruses, spam and DHA attacks; and offering round-the-clock network monitoring. To find out more on Progent's security support for small and medium-size businesses, refer to Progent's Professional Expertise for Network Security.
Business Applications Support: Webinar Training, Development, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative aspect of Mac environments by providing consulting services and training in graphics, audio, and motion video. Progent's consultants offer expertise in a range of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group can supply in-depth engineering support and training in special application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for familiar Microsoft business applications including Microsoft CRM, MS Project, MS Word, and Microsoft Excel. For more concerning Progent's expertise, custom development, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.
Call Center Service and Outsourcing Alternatives
Progent provides several service offerings for Call Center assistance that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing.
Progent is a Microsoft Partner and maintains a large team of Cisco-certified network experts. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are ready to give your clients fast communication with a reliable technical support team with years of experience in phone support and remote access troubleshooting for small and midsize business information systems. Progent's concentration is on giving the Help Desk a respected recognition as a major contributor to business productivity, and Progent's aim is to fix and not merely record problems. To learn more information on Progent's Help Desk Call Center support, visit Progent's Help Desk Services.
Progent's Online Support Technologies
Progent has developed an arsenal of optimized tools, evolved during years of use, focused on promoting the highest quality of service for delivering online engineering help and troubleshooting for small and medium-size company IT networks. Progent provides safe Virtual Private Network support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite access enables the experts of Progent's Technical Response Center to interface to your network remotely without compromising corporate security.
Progent's highly evolved customer support database system includes extensive histories of all support provided to Progent's customers. Each active Progent team consultant has access to the specifics of services provided to every customer by any staff member. This history of issues and resolutions is organized as an easily accessible proprietary knowledge base that permits Progent's online support engineers to communicate their knowledge with the whole team to ensure that the quality of Progent's support services grows over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to additional vast support databases as well as to vendors' in-house technical staff that enable Progent's online consulting experts to find the optimal solutions quickly.
Get in Touch with a UNIX/Linux or Cisco Technical Assistance Expert Immediately
To see how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco CCIE for emergency remote consulting help in New York, call 1-800-993-9400 or visit Urgent Online Computer Support.