If your business computer network is inNew Yorkyou now have quick online contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to fix the toughest problems involving your IT network. Progent retains one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible remotely of any independent service firm in the U.S. The cost is competitive, charges are per minute, engagement is fast, and service is unbeatable.
In case yourNew Yorkbusiness is based away from larger urban neighborhoods includingNew York City, Buffalo, Rochester, Yonkers, or Syracuse, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers is often limited when you have an emergency. This can cause lost revenue for your business, upset clients, idle workers, and distracted executives. By calling Progent's online services, you can get in touch with a Premier engineer ready to provide expertise whenever you have to have it to get your computer network running.
Since Progent bills for online service per minute, your business is invoiced only for technical help delivered. Progent asks for no startup charge. Many remote consulting companies have substantial minimum fees or bill for every quarter hour or longer. Progent's by-the-minute granularity and straightforward pricing mechanism save you from large bills for speedy repairs.
If your New York business requires online help for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Remote Support Services Unique?
Progent's experienced team of online support professionals possesses a broad range of in-depth computer knowledge. This allows Progent's remote technical support specialists to deal successfully with the most challenging network trouble faster than is feasible with typical independent support firms or with the in-house IT resources commonly available to smaller companies. Progent has developed the technology and experience to fix problems economically in many different network configurations that feature mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE engineers have qualified for major certifications including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service engineers also hold a number of key Cisco certifications including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, CCVP, and Design Professional.
To help businesses that maintain networks incorporating a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote support group makes available the services of support specialists have earned important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security expertise, Progent offers remote support from professionals with the industry's top security certifications including CISM Engineers, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical problems allows trouble ticket escalation, if needed, to specialists with relevant competence to deal with unusually tough support calls. This speeds up remediation of emergency network problems, avoids system disruption, and reduces maintenance bills.
For businesses anywhere in New York, Progent offers fast online access to a UNIX/Linux, Solaris, Apple macOS or OS X consultant for emergency expertise to fix technical issues that are damaging business productivity but are not within the scope of your on-hand IT service group. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier support professionals can analyze your network by means of advanced remote support utilities that allow them to provide quick and economical diagnosis and resolution of serious IT issues.
Troubleshooting Services Progent's Phone-based Support Specialists Can Provide Your New York Company
Progent's service specialists can deliver expert support for a comprehensive set of UNIX, Apple OS X, Cisco, and Windows solutions including:
Remote Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based computer service staff can help New York companies with a broad set of IT products and technologies such as network infrastructure, email solutions, security expertise for computer systems and business operations, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server options for processor economization and streamlined administration, and moving from outdated applications to current environments based on newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals offer remote troubleshooting for systems based on leading versions of the UNIX platform such as:
Apple macOS and OS X,
IBM AIX Operating System,
Berkeley UNIX (BSD),
SGI/Irix or mainstream Linux products such as
Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting arena for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking professionals who are awarded this rare credential by completing strenuous examinations given by Cisco. The vast majority of Cisco CCIEs are hired by large corporations or national Internet service providers, and so their skills are not easily available to smaller companies.
Cisco Premier engineers from Progent can help your company to design, configure, and service a converged network infrastructure that can streamline operations, cut costs, and speed the path to profitability. By offering Cisco broadband routers experience with Catalyst switches consulting services and Aironet wireless technology configuration assistance, Progent can significantly improve the business value of your network infrastructure in New York. For more information concerning Progent's services for Cisco network appliances, refer to Cisco Network Engineering Expertise.
Microsoft Partner for Remote Expertise for MS Windows
Progent's Microsoft-premier online support experts offer computer system problem solving and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support professionals who can help you with a wide variety of platform practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange 2019 Server deployment,
MS Exchange 2016 Server migration, Exchange 2013 integration,
Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid integration expertise,
SharePoint Server 2019 planning and deployment,
Microsoft Teams expertise,
Skype for Business integration support and Lync Server maintenance, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified System Security Professionals
Progent offers you access to qualified CISM, CISA and CISSP security engineers who offer a variety of security services to strengthen the protection of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against attacks or assist your business to revive rapidly from an attack. Security solutions available from Progent include: extensive security audits utilizing tools such as GFI LANguard, AMAP Application Scanner, and software from Solar Winds and Netcat; rapid recuperation from malicious attacks; configuring firewalls; planning secure architectures for remote and mobile connectivity; protecting your messaging system against viruses, spam and DHA attacks; and implementing round-the-clock proactive monitoring. To learn more on Progent's security services for small and midsize companies, see Progent's Consulting Support for System Security.
Business Applications Services: Training, Customization, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh environments by offering consulting services and training in graphics, sound, and video. Progent's support professionals can provide expertise in a variety of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team can supply professional consulting expertise and training in specific application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and training for familiar Microsoft business applications such as Microsoft CRM, Project, MS Word, and Excel. To find out additional information concerning Progent's consulting, customization, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.
Help Desk Call Center Support Options
Progent provides several programs for Help Desk Call Center services that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed primarily for businesses who require the immediate accessibility of a professional Help Desk but who have limited funds and IT management bandwidth. Progentís Virtual Help Desk is a transparent extension of your current Helpdesk resources. Progent can operate as a primary Help Desk for your organization, serve as an escalation resource for tough network problems, or be ready in overflow instances when your other service providers are too busy. Progent's Help Desk Consulting Services can assist you in building an efficient new Help Desk Call Center or enhancing your existing one, evaluating or customizing Help Desk software products to meet the particular needs of your business, or providing temporary personnel to work remotely in conjunction with your internal Help Desk resources to handle high-demand scenarios like software migrations.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-certified network infrastructure specialists. Progent's Call Center staff of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can provide your customers easy contact with a reliable technical support team with years of experience in telephone-based help and online troubleshooting for small and medium-size business networks. Progent's focus is on earning the Help Desk Call Center a respected recognition as a key driver of business productivity, and Progent's mission is to fix rather than merely record problems. For more concerning Progent's Help Desk support and outsourcing services, refer to Progent's Help Desk Services.
Progent's Online Technical Support Technologies
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Specialist Now
Progent's sophisticated service reporting software keeps extensive histories of all support delivered to Progent's customers. Every authorized Progent team engineer has the benefit of the specifics of support rendered to each customer by any staff member. This history of issues and solutions is organized as an easily retrievable internal database that allows Progent's online technical engineers to communicate their knowledge company-wide to ensure that the efficiency of Progent's support improves over time. Progent's certifications with major vendors such as Cisco and Microsoft make available additional vast support databases as well as to vendors' internal technical personnel that enable Progent's online service specialists to find the optimal resolutions promptly.
To find out how you can ask a UNIX/Linux consultant or a Certified CCIE for emergency online professional expertise in New York, phone 1-800-993-9400 or visit Expert Remote Network Help.