If your business network is in the state of New York you can depend on fast remote contact with a UNIX or Cisco CCIE expert to help with emergency problems that threaten your network. Progent retains among the most extensive groups of UNIX and CCIE-certified consultants accessible online of any independent service organization in the U.S. Rates are reasonable, charges are by the minute, sign-up is fast, and support is world class.
In case your New York business is located outside of larger metropolitan neighborhoods such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be problematic during a network crash. This could mean lost income for your company, angry customers, idle workers, and defocused executives. By calling Progent's online services, you can get in touch with a Premier professional ready to provide assistance when you require it to keep your computer network operating.
Since Progent bills for telephone-based service per minute, your business owes just for support received. Progent asks for no service activation charge. Some online consulting organizations have large minimum time requirements or bill for every fifteen minutes or longer. Progent's small granularity and straightforward pricing policy save you from unexpectedly large invoices for speedy solutions.
If your New York business requires technical help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Support Program Special?
Progent's experienced staff of online support professionals has a broad range of in-depth computer skills. This allows Progent's remote technical support specialists to deal successfully with the most challenging network trouble faster than is possible with ordinary third-party service firms or with the internal support resources usually found in smaller companies. Progent has developed the tools and skills to fix technical issues economically in a wide variety of computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE consultants have been awarded advanced certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service team members also hold a number of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, CCVP, and Design Associate.
To assist businesses who operate environments powered by a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's remote support team can provide the services of engineers who hold important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent provides online support from professionals who have been awarded major security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's group approach to fixing technical problems allows trouble ticket escalation, if appropriate, to specialists with relevant competence to deal with particularly intractable jobs. This speeds up resolutions of serious network problems, avoids system disruption, and minimizes technical support invoices.
For businesses throughout New York, Progent allows virtually instant remote contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for urgent assistance to troubleshoot information system problems that are affecting your business but are not within the scope of your on-hand computer support group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified service team can connect to your system using the latest remote support utilities in order to perform quick and economical diagnosis and repair of serious computer issues.
Services Progent's Remote Support Experts Can Offer Your New York Company
Progent network consultants can provide advanced help for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies including:
Online Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online technical support team can assist New York small businesses with a broad set of IT products and technologies that include system infrastructure, email solutions, security consulting for networks and business processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server technologies for processor economization and streamlined administration, and moving from older applications to modern solutions based on newer versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's support experts offer online technical help for computers based on popular variants of UNIX including:
macOS and OS X,
IBM AIX Operating System,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages such as
Cisco Network Infrastructure and Security Products
Progent is unmatched in the network support arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking engineers who qualify for this rare certification by passing intense testing supervised by Cisco. Most CCIEs are employed by large corporations or national ISPs, and consequently their skills are not easily accessible to the general public.
Progent is one of the few IT consulting organizations that ensures that CCIEs are available to support small and mid-size companies. In addition, Progent can provide fast access to a Cisco CCIE by telephone so your company can benefit from timely support for complex system issues that are impacting your business but are outside the comfort zone of your ordinary IT support resources. Progent's CCIE support experts can access your environment by utilizing secure remote support tools in order to provide quick and economical analysis and resolution of urgent system anomalies. To find out additional information about Progent's services for Cisco network appliances, see Cisco Technology Professional Expertise.
Microsoft Partner for Remote Expertise for Microsoft Windows
Progent's Microsoft-certified remote service professionals offer computer system problem solving and IT help for all Microsoft server products. Progent is a Microsoft Partner and can provide your business the expertise of support professionals who can assist you with a wide range of technology expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration,
Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration consulting,
SharePoint 2013 design,
Microsoft Skype for Business integration support and Lync Server 2010 migration, Microsoft Forefront TMG 2010 administration and ISA Server maintenance, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
SBS Server consulting, and
Windows Essentials migration and cloud integration.
Premier Security Consultants
Progent offers you the services of expert CISM and ISSAP security consultants who can deliver a variety of security solutions that can strengthen the resistance of your UNIX, Linux, Sun Solaris, or macOS and OS X network against assaults or assist you to recover rapidly from a breach. Security services available from Progent include: extensive security audits using utilities such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Metasploit and Netcat; efficient recovery from malicious attacks; configuring firewalls; establishing secure architectures for remote and mobile access; securing your messaging infrastructure against spam and directory harvest attacks; and offering continual automated monitoring. To find out more about Progent's security support for small and medium-size companies, refer to Progent's Consulting Services for Network Security.
Business Applications Support: Webinar Training, Custom Development, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Macintosh computing by providing consulting services and education in imaging, sound, and video. Progent's consultants can provide expertise in a range of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group offers in-depth engineering expertise and training in specific application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and education for Microsoft applications including CRM, Microsoft Office Project, Word, and Excel. To find out more on Progent's consulting, customization, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.
Call Center Support and Outsourcing Options
Progent provides a selection of programs for Call Center services including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-authorized network specialists. Progent's Call Center staff of experienced UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft experts can give your clients fast communication with a dependable technical support resource with extensive background delivering telephone-based support and remote access repair service for small and medium-size business information systems. Progent's focus is on earning the Help Desk Call Center a respected recognition as a solid contributor to company performance, and Progent's target is to resolve rather than just document problems. To find out more information on Progent's Help Desk Call Center outsourcing, go to Progent's Help Desk Call Center Support.
Progent's Online Support Technologies
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Now
Progent's highly evolved service reporting application keeps extensive histories of all support delivered to Progent's clients. Each authorized Progent team engineer has access to the details of services delivered to each client by any staff member. This archive of issues and solutions is structured as a conveniently searchable proprietary knowledge base that enables Progent's remote technical professionals to share their experiences with the whole team to make sure that the effectiveness of Progent's technical support improves over time. Progent's certifications with major vendors such as Cisco and Microsoft permit access to other vast support databases as well as to vendors' internal engineering personnel that enable Progent's remote consulting experts to come up with the best solutions quickly.
To find out how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for urgent phone-based consulting assistance in New York, phone 1-800-993-9400 or go to Expert Remote Network Support.