If your business information network is inNew Yorkyou can have fast phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to resolve urgent issues involving your IT network. Progent maintains one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts accessible remotely of any independent service organization in the U.S. Rates are reasonable, charges are per minute, sign-up is quick, and service is unbeatable.
If yourNew Yorkoffice is based some distance from larger metropolitan neighborhoods includingNew York City, Buffalo, Rochester, Yonkers, or Syracuse, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers is often limited during an urgent situation. This can cause a loss of productivity for your company, upset clients, idle employees, and defocused management. By calling Progent's online services, you have access to a Certified engineer who can provide expertise when you need it to keep your network on line.
Because Progent bills for remote support by the minute, your company pays just for technical help received. Progent imposes no initialization fee. Some remote support companies demand substantial minimum payments or charge for each quarter hour or longer. Progent's fine granularity and straightforward pricing model save you from big tabs for speedy repairs.
If your New York business requires technical support for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Technical Support Services Special?
Progent's experienced staff of online consulting professionals has a broad array of world-class information technology knowledge. This enables Progent's remote service experts to deal successfully with the most challenging network trouble more quickly than is possible with ordinary independent service firms or with the in-house support staff commonly available to small or mid-size businesses. Progent has refined the tools and skills to fix technical issues economically in many different network environments that incorporate mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE consultants have qualified for major certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service experts also hold a number of high-level Cisco certifications including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
In order to assist businesses who maintain networks based on a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's remote service team offers the expertise of consultants have earned prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers phone-based support from professionals who have qualified for important security certifications including CISM consultants, Certified Information Systems Security Professional specialists, and ISSAP engineers. The scope of Progent's expertise coupled with Progent's cooperative approach to fixing network difficulties allows trouble ticket escalation, when called for, to experts with relevant competence to resolve particularly intractable support calls. This speeds up remediation of emergency network problems, avoids network downtime, and minimizes technical support bills.
For businesses anywhere in New York, Progent allows immediate remote communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for emergency support to fix computer issues that are affecting business productivity and are outside the scope of your in-house computer maintenance organization. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier network experts can analyze your network by means of advanced remote support tools that allow them to provide fast and economical analysis and remediation of serious network problems.
Services Progent's Phone-based Consulting Specialists Can Provide Your New York Business
Progent network consultants can offer expert support for a comprehensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows solutions such as:
Remote Expertise for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online technical support staff can assist New York small businesses with an extensive array of IT products and technologies including system architecture, messaging solutions, security consulting for computer systems and company processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server products for server consolidation and streamlined management, and transitioning from out-of-date systems to modern environments powered by newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service experts offer remote troubleshooting for systems powered by major variants of the UNIX OS such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
Silicon Graphics IRIX or familiar Linux platforms such as
Cisco Network Architecture and Security Technology
Progent leads the computer support industry for providing immediate and economical communication with Cisco CCIEs. CCIEs are sought-after networking professionals who qualify for this prestigious certification by completing intense testing administered by Cisco. Most CCIEs work for big corporations or national ISPs, and so their help is not readily accessible to the general public.
Progent is among the only IT consulting organizations that ensures that Cisco CCIEs are available to assist small and mid-size businesses. In addition, Progent offers convenient contact with a CCIE by telephone so that you can receive immediate support for complex network problems that are hurting your business but are beyond the comfort zone of your local network support resources. Progent's CCIE support experts can tie into your network via the latest remote support tools to execute fast and economical diagnosis and remediation of urgent network problems.
CCIE Certified engineers from Progent can help you to design, setup, and maintain a converged information system that can simplify business processes, lower costs, and accelerate time to productivity. By combining Cisco broadband routers expertise with Cisco Catalyst switches consulting services and Aironet wireless technology integration assistance, Progent can greatly enhance the strategic value of your information network in New York. To find out more information about Progent's support for Cisco infrastructure, refer to Cisco Network Consulting Expertise.
Microsoft Partner for Online Expertise for Windows
Progent's Microsoft-certified remote service experts can deliver network troubleshooting and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your organization the expertise of consulting professionals who can help you with a broad range of technology practice areas including
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Microsoft Exchange 2019 Server planning and configuration,
Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting,
SharePoint 2019 design and deployment,
SharePoint 2016 migration and hybrid deployment consulting,
Microsoft Teams configuration help,
Skype for Business Server planning and deployment support and Lync Server 2010 migration, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
Small Business Server 2011 consulting, and
Windows Essentials cloud integration.
Certified Network Security Specialists
Progent offers you the services of certified CISM and ISSAP security engineers who offer a range of system protection solutions to strengthen the defenses of your UNIX, Linux, Solaris, or macOS and OS X environment against attacks or assist your business to recover quickly from an assault. Security solutions available from Progent include: in depth security evaluation utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Metasploit and Hydra; fast recovery from virus and worm attacks; integrating firewalls; planning safe architectures for remote and mobile connectivity; securing your messaging system from viruses, spam and directory harvest attacks; and setting up continual proactive monitoring. To find out more information concerning Progent's security support for small and midsize companies, visit Progent's Consulting Support for Network Security.
Applications Services: Training, Customization, Troubleshooting
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh computing by providing help services and education in imaging, sound, and video. Progent's support professionals offer help in a range of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Group can supply professional engineering expertise and education in special application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, programming, and education for familiar Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office Word, and MS Excel. To read more about Progent's expertise, custom development, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.
Help Desk Call Center Outsourcing Alternatives
Progent offers several programs for Help Desk Call Center services that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who need the timely accessibility of a professional Help Desk Call Center but who have relatively small funds and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your current Helpdesk team. Progent can operate as a primary Help Desk Call Center for your business, serve as an escalation resource for tough technical problems, or be ready in overflow situations when your other service providers are swamped. Progent's Call Center Consulting Services can aid you in establishing an efficient new Help Desk Call Center or improving your current one, selecting or programming Help Desk application software to meet the particular requirements of your business, or adding temporary staff to work remotely in conjunction with your in-house Help Desk Call Center group during demanding scenarios like system upgrades.
Progent is a Microsoft Partner and has a skilled team of Cisco-certified network infrastructure specialists. Progent's Call Center team of seasoned UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to offer your clients convenient access to a dependable support resource with extensive experience in phone support and remote access troubleshooting for small and midsize business information systems. Progent's focus is on earning the Call Center a positive reputation as a key contributor to company performance, and Progent's target is to resolve and not just record problems. For more on Progent's Help Desk outsourcing, visit Progent's Help Desk Call Center Support.
Progent's Remote Service Technologies
Progent has developed an arsenal of customized technologies, refined over many years of field experience, focused on allowing the highest standard of service for delivering online technical support and repair for small and midsize company IT systems. Progent provides secure VPN support for VPN gateways from multiple leading companies including Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN online connectivity allows the consultants of Progent's remote service group to link to your network remotely without breaching network security.
Progent's advanced customer support reporting application keeps extensive histories of all service provided to Progent's customers. Every authorized Progent staff engineer has access to the specifics of support delivered to each client by any staff member. This database of problems and resolutions is structured as an easily retrievable proprietary database that allows Progent's remote support professionals to communicate their experiences with the whole team to make sure that the quality of Progent's support services improves over time. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to additional extensive support databases as well as to vendors' internal support personnel that allow Progent's online service specialists to arrive at the optimal solutions quickly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Immediately
To learn how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for urgent remote engineering support in New York, phone 1-800-993-9400 or visit Expert Remote Computer Support.