If your business IT network is inNew Yorkyou can now get quick remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to fix critical issues that threaten your computer network. Progent maintains among the largest groups of UNIX and CCIE-certified support professionals available by phone of any independent support organization in the U.S. Rates are competitive, charges are per minute, engagement is immediate, and service is unbeatable.
If yourNew Yorkoffice is situated away from major urban areas such asNew York City, Buffalo, Rochester, Yonkers, or Syracuse, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be limited when there's an emergency. This can result in lost income for your business, upset clients, idle workers, and defocused management. By contacting Progent's remote support, you have access to a Certified professional ready to provide assistance whenever you have to have it to keep your information system running.
Because Progent bills for telephone-based service per minute, your business pays exclusively for services received. Progent requires no initialization charge. Many online consulting firms demand large minimum payments or bill for every fifteen minutes or longer. Progent's by-the-minute granularity and simple billing mechanism avoid unexpectedly large bills for quick fixes.
If your New York business requires technical help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote help, phone 866-776-4368, or see Contact Progent.
Why is Progent's Remote Technical Support Services Special?
Progent's experienced team of remote consulting engineers offers a wide array of world-class computer skills. This enables Progent's online technical support specialists to resolve the most complex technical problems more quickly than is feasible with typical third-party support organizations or with the in-house support resources commonly available to smaller companies. Progent has developed the tools and skills to repair problems efficiently in many different computer environments that feature combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE consultants have earned advanced credentials such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support engineers also have a number of high-level Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional, CCDA and CCDP.
To assist companies that maintain environments based on a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's remote service team makes available the expertise of consultants with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security consulting, Progent offers remote contact with professionals who have been awarded major security credentials such as CISM Engineers, CISSP experts, and ISSAP consultants. The scope of Progent's expertise coupled with Progent's team-oriented approach to repairing network difficulties allows trouble ticket escalation, when called for, to experts with sufficient background to deal with unusually tough jobs. This accelerates remediation of serious problems, prevents network disruption, and reduces maintenance bills.
For businesses throughout New York, Progent offers immediate remote communication with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer for emergency assistance to repair network issues that are impacting productivity but are beyond the experience of your on-hand network support organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier network experts can analyze your system by means of state-of-the-art remote support utilities in order to provide rapid and affordable diagnosis and remediation of serious computer problems.
Services Progent's Phone-based Support Experts Can Offer Your New York Business
Progent network consultants can provide advanced assistance for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies including:
Online Support Services for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online computer service staff can assist New York companies with a comprehensive set of computer products and technologies that include system infrastructure, email support, security expertise for networks and company processes, Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware technologies for processor consolidation and streamlined administration, and transitioning from out-of-date applications to current solutions based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support professionals can provide remote technical help for systems based on popular versions of UNIX including:
Apple macOS and OS X,
IBM AIX Operating System,
Berkeley UNIX (BSD),
SGI/Irix or familiar Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent is unmatched in the computer support arena for offering fast and economical access to Cisco CCIEs. Cisco-certified CCIEs are sought-after networking professionals who are awarded this advanced certification only after strenuous testing supervised by Cisco. The vast majority of Cisco CCIEs are employed by large enterprises or national ISPs, and so their help is not conveniently accessible to the general public.
CCIE and CCNP Premier consultants from Progent can help your company to architect, configure, and support an integrated information system that can simplify business processes, reduce expenses, and accelerate time to profitability. By offering Cisco broadband routers expertise with Catalyst switches support and Cisco Aironet wireless products integration help, Progent can significantly increase the strategic value of your integrated network in New York. To see more concerning Progent's expertise in Cisco infrastructure, visit Cisco Technology Professional Support.
Microsoft Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-certified online service professionals offer network troubleshooting and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the expertise of consulting engineers who can assist your company with a wide variety of technology expertise such as
Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange Server 2019 planning and configuration,
MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 consulting,
SharePoint 2019 design and configuration,
SharePoint Server 2016 migration and hybrid deployment support,
Microsoft Teams planning and integration,
Microsoft Skype for Business configuration consulting and Lync 2010 migration, Microsoft Forefront Threat Management Gateway administration and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server training,
Small Business Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Security Consultants
Progent offers you access to certified CISM, CISSP and ISSAP security professionals who can deliver a variety of security services to strengthen the immunity of your UNIX, Linux, Solaris, or Apple macOS and OS X network against assaults or assist you to recover rapidly from an assault. Security solutions offered by Progent include: extensive security analysis utilizing technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds and Nikto; rapid recovery from virus and worm attacks; setting up firewalls; planning safe techniques for off-site and mobile connectivity; protecting your email infrastructure against spam and DHA attacks; and offering continual network monitoring. To read additional information about Progent's security expertise for small and medium-size companies, see Progent's Consulting Support for Network Security.
Business Applications Services: Online Classes, Custom Development, Integration
Progent's Apple Mac technology consultants can support the creative facets of Macintosh environments by offering help services and training in imaging, audio, and motion video. Progent's consultants can provide expertise in a range of Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Group can supply in-depth consulting support and training in special application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for Microsoft applications including Microsoft CRM, MS Office Project, Microsoft Word, and Microsoft Excel. To find out more information on Progent's consulting, customization, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.
Help Desk Support and Outsourcing Options
Progent provides a selection of programs for Help Desk services including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing.
Progent is a Microsoft Partner and has a large roster of Cisco-certified network infrastructure specialists. Progent's Help Desk staff of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to give your customers convenient communication with a dependable technical support resource with years of background in telephone-based support and remote access troubleshooting for small and midsize business networks. Progent's focus is on giving the Call Center a respected image as a key driver of company success, and Progent's aim is to resolve rather than simply report problems. For more on Progent's Help Desk support, go to Progent's Help Desk Call Center Support.
Progent's Online Technical Support Technologies
Progent has deployed a collection of customized tools, refined over years of use, dedicated to promoting the most advanced quality of service for delivering online technical help and troubleshooting for small and medium-size company IT networks. Progent offers safe Virtual Private Network support for gateways from a variety of popular vendors including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote connectivity enables the experts of Progent's remote service group to connect to your environment without violating network security.
Progent's highly evolved customer support database application includes thorough records of all service provided to Progent's customers. Every active Progent team engineer has access to the specifics of services rendered to each customer by any staff member. This history of trouble tickets and resolutions is organized as an easily searchable internal database that permits Progent's remote support engineers to share their knowledge with the whole team to ensure that the value of Progent's technical support grows over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to other extensive technical support knowledge bases as well as to manufacturers' internal technical staff that enable Progent's online service specialists to come up with the best solutions promptly.
Get in Touch with a UNIX/Linux or Cisco Technical Assistance Expert Now
To find out how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for emergency online professional help in New York, phone 1-800-993-9400 or visit Urgent Online Computer Support.