If your business network is in New York you now have quick phone-based access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to assist with urgent problems involving your IT network. Progent maintains one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available online of any nationwide service organization in the United States. Rates are affordable, billing is by the minute, sign-up is quick, and support is world class.
If your New York business is located far from major urban neighborhoods like New York City, Buffalo, Rochester, Yonkers, or Syracuse, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be problematic when you have an urgent situation. This can result in a loss of revenue for your company, upset clients, idle employees, and distracted executives. By calling Progent, you can get in touch with a Certified professional who can offer help when you have to have it to keep your system running.
Because Progent bills for online support by the minute, your company pays just for services provided. Progent asks for no startup surcharge. Many remote consulting organizations apply large minimum time requirements or charge for each quarter hour or longer. Progent's fine granularity and simple pricing model avoid unexpectedly large bills for speedy fixes.
If your New York company requires technical help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or see Contact Progent.
What Makes Progent's Remote Support Program Special?
Progent's experienced team of online consulting engineers offers a wide range of in-depth information technology skills. This enables Progent's online technical support specialists to resolve the most complex technical problems faster than is feasible with ordinary independent service firms or with the in-house IT resources usually available to smaller companies. Progent has refined the tools and skills to fix problems economically in many different network environments that incorporate combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE service specialists have qualified for major credentials such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support engineers also hold a variety of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
In order to assist companies who run networks based on a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's remote support team can provide the help of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security expertise, Progent offers online support from professionals who hold major security credentials including CISM consultants, CISSP experts, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical problems streamlines service escalation, when called for, to experts with sufficient competence to deal with particularly intractable problems. This accelerates resolutions of urgent network problems, prevents system downtime, and reduces maintenance invoices.
For businesses anywhere in New York, Progent allows immediate online communication with a UNIX, Linux, Sun Solaris, macOS or OS X engineer for urgent help to fix information system issues that are impacting productivity and are not within the comfort zone of your ordinary network support organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Certified service team can connect to your system with state-of-the-art remote troubleshooting tools in order to perform quick and efficient analysis and repair of serious computer problems.
Services Progent's Online Support Experts Can Offer Your New York Company
Progent online professionals are qualified to offer expert assistance for a comprehensive set of UNIX, Apple, Cisco, and Microsoft Windows products and technologies such as:
Remote Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based technical service staff can assist New York small businesses to maintain an extensive array of computer products and technologies that include network architecture, messaging support, security expertise for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X systems, VMware technologies for processor economization and streamlined management, and migration from outdated applications to current solutions powered by newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts offer remote technical help for systems powered by popular variants of the UNIX OS including:
macOS and OS X,
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or common Linux platforms such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent leads the network support arena for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network engineers who qualify for this prestigious credential by completing intense testing administered by Cisco. In most cases CCIEs work for big corporations or national Internet service providers (ISPs), and so their expertise is not readily accessible to smaller companies.
Progent is among the rare IT technology consulting providers that makes sure that CCIEs stay available to help small and medium sized organizations. Also, Progent offers convenient communication with a CCIE by telephone so you can receive timely help for critical network problems that are hurting your business but are beyond the competence of your ordinary system support providers. Progent's CCIE engineers can tie into your system by means of secure on-line troubleshooting technology in order to provide rapid and cost-effective diagnosis and repair of serious system trouble. To learn additional information about Progent's services for Cisco infrastructure, refer to Cisco Network Professional Support.
Microsoft Partner for Phone-based Consulting for Windows
Progent's Microsoft-expert remote service experts can provide computer system troubleshooting and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your organization the assistance of consulting professionals who can help your company with a broad range of platform practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
MS Exchange 2019 Server integration,
Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 integration,
Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration expertise,
SharePoint 2019 planning and deployment,
Microsoft Skype for Business Server integration support and Lync Server migration, Forefront Threat Management Gateway 2010 management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Security Specialists
Progent provides you access to qualified CISM and ISSAP security consultants who can deliver a range of system protection services to bolster the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or help your business to revive rapidly from an attack. Security solutions offered by Progent include: extensive security audits utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Solar Winds and Hydra; quick recovery from malicious attacks; configuring firewalls; establishing safe techniques for remote and mobile access; securing your email infrastructure from viruses, spam and DHA attacks; and setting up continual proactive monitoring. To find out more information on Progent's security expertise for small and medium-size businesses, visit Progent's Consulting Services for Network Security.
Business Applications Support: Webinar Training, Development, Troubleshooting
Progent's Apple Mac technology consultants can support the creative aspect of Mac environments by providing consulting services and training in graphics, sound, and motion video. Progent's consultants offer help in a range of Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Team can supply in-depth engineering expertise and education in specific application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for popular Microsoft applications including CRM, Project, MS Office Word, and Microsoft Office Excel. To read more information concerning Progent's consulting, custom development, and training services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.
Help Desk Call Center Support and Outsourcing Alternatives
Progent offers a variety of programs for Call Center assistance including UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing.
Progent's Help Desk Outsourcing Services are intended mainly for companies who require the timely accessibility of an effective Help Desk but who have relatively small funds and IT management bandwidth. Progentís Virtual Help Desk is a seamless extension of your existing Call Center team. Progent can act as a primary Help Desk for your business, represent an escalation resource for tough technical problems, or be available in overflow situations when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can aid you in building an efficient new Help Desk or improving your current one, evaluating or customizing Help Desk Call Center software products to address the particular requirements of your company, or providing supplemental staff to work remotely with your in-house Help Desk resources during high-demand events such as system upgrades. For more information about Progent's Help Desk service and outsourcing, see Progent's Call Center Support.
Progent's Remote Support Technologies
Progent has developed a collection of optimized tools, refined over more than a decade of field experience, dedicated to promoting the highest quality of service for delivering remote technical help and troubleshooting for small and midsize company IT networks. Progent provides secure Virtual Private Network support for gateways from a variety of leading companies such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online connectivity allows the experts of Progent's Technical Response Center to connect to your network remotely without compromising network security.
Progent's highly evolved service database application includes comprehensive histories for all service provided to Progent's clients. Every authorized Progent team engineer has access to the history of services rendered to each customer by any team engineer. This database of trouble tickets and solutions is organized as a readily searchable proprietary database that allows Progent's online support engineers to share their experiences company-wide to ensure that the efficiency of Progent's support improves over time. Progent's partnerships with key industry leaders including Cisco and Microsoft permit access to other vast technical support databases and to manufacturers' in-house technical staff that enable Progent's remote consulting experts to find the best resolutions promptly.
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Immediately
To find out how you can get in touch with a UNIX/Linux consultant or a Certified CCIE for urgent remote consulting expertise in New York, call 1-800-993-9400 or go to Urgent Online Network Support.