If your business information network is in New York you can have fast online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to assist with emergency issues involving your IT network. Progent offers the services of one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants available remotely of any independent support organization in the U.S. Rates are competitive, billing is per minute, engagement is fast, and service is unbeatable.

In case your New York office is away from more populated metropolitan areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, support from UNIX or CCIE-certified experts may be limited when there's a crisis. This can result in a drop in income for your company, upset clients, idle employees, and distracted management. By contacting Progent's online services, you have access to a Certified consultant who can provide help whenever you require it to keep your computer network operating.

Because Progent bills for online help by the minute, your business owes only for services received. Progent requires no service activation fee. Some remote service firms demand significant minimum fees or charge for every fifteen minutes or longer. Progent's fine granularity and simple billing model do away with large tabs for speedy solutions.

If your New York business requires remote support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Remote Technical Support Program Unique?
Progent's seasoned staff of online support engineers offers a broad range of in-depth information technology knowledge. This enables Progent's online service specialists to deal successfully with the most complex network trouble faster than is possible with typical independent support organizations or with the in-house IT staff commonly found in small or mid-size businesses. Progent has developed the technology and experience to repair technical issues efficiently in a wide variety of network environments that feature combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE engineers have been awarded advanced credentials including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also hold a variety of high-level Cisco certifications such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional (CCVP), CCDA and CCDP.

In order to assist businesses that operate environments based on a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote support team offers the services of consultants have earned important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security expertise, Progent provides phone-based contact with engineers who have earned the industry's top security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The range of Progent's expertise combined with Progent's team-oriented approach to fixing technical difficulties streamlines trouble ticket escalation, if needed, to experts with sufficient background to resolve particularly intractable jobs. This speeds up remediation of serious problems, avoids network downtime, and reduces technical support bills.

For companies in the state of New York, Progent offers virtually instant remote contact with a UNIX, Linux, Solaris, Apple macOS or OS X engineer for emergency support to troubleshoot technical issues that are hurting productivity and are outside the scope of your in-house network service resources. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Certified consultants can interface with your network using state-of-the-art remote troubleshooting utilities that allow them to deliver rapid and affordable analysis and repair of serious network issues.

Services Progent's Phone-based Consulting Specialists Can Provide Your New York Company
Progent's service specialists can provide expert support for a comprehensive array of UNIX/Linux, Apple, Cisco, and Windows solutions such as:

Remote Support Services for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based technical support staff can help New York small businesses with an extensive assortment of IT products and technologies such as system architecture, email solutions, security consulting for networks and business processes, Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, virtual server products for server economization and streamlined administration, and transitioning from dated systems to contemporary solutions powered by updated versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.

Progent's support professionals can provide online troubleshooting for systems powered by popular derivatives of UNIX including: Apple macOS and OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux platforms including RedHat Linux, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support industry for offering fast and economical access to Cisco CCIEs. CCIEs are high-level networking consultants who qualify for this rare credential by passing strenuous testing supervised by Cisco. In most cases Cisco CCIEs are employed by big enterprises or nationwide Internet service providers (ISPs), and so their skills are not readily available to the general public.

Progent is one of the rare network support providers that ensures that CCIEs are accessible to support small and medium sized organizations. In addition, Progent facilitates convenient access to a Cisco CCIE via phone so you can benefit from immediate support for complex network problems that are impacting your business but are outside the competence of your local system support providers. Progent's CCIE consultants can access your network by utilizing sophisticated on-line troubleshooting tools to provide rapid and affordable diagnosis and repair of critical system trouble.

Cisco Premier experts from Progent can help your business to plan, setup, and maintain a converged information system that can streamline operations, cut costs, and speed the path to positive ROI. By combining Cisco integrated services routers experience with Cisco Catalyst switches support and Cisco wireless technology integration assistance, Progent can dramatically increase the strategic value of your information system in New York. To see additional information concerning Progent's expertise in Cisco network appliances, refer to Cisco Technology Professional Expertise.

Microsoft Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-certified online service experts can deliver network repair and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your organization the expertise of support professionals who can assist you with a wide variety of technology expertise including Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 support, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint 2016 migration and hybrid deployment support, SharePoint 2019 design and deployment, Microsoft Skype for Business Server configuration consulting and Lync maintenance, Microsoft Forefront TMG 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager network monitoring, Project Server and Server Online training, SBS Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Network Security Specialists
Progent provides you access to qualified CISM and ISSAP security professionals who offer a variety of system protection solutions to enhance the resistance of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against attacks or assist your business to recuperate promptly from an assault. Security services offered by Progent include: in depth security evaluation utilizing technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Solar Winds and Netcat; quick recovery from virus and worm assaults; integrating firewalls; establishing secure architectures for remote and mobile access; securing your email system against viruses, spam and directory harvest attacks; and implementing 24x7 proactive monitoring. To learn additional information about Progent's security support for small and medium-size businesses, go to Progent's Consulting Services for System Security.

Business Applications Support: Online Classes, Custom Development, Troubleshooting
Progent's Mac technology experts can promote the creative aspect of Mac environments by providing help services and training in graphics, audio, and video. Progent's consultants can provide expertise in a range of Apple Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Team can supply professional engineering expertise and education in specific application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and education for Microsoft applications including Microsoft CRM, MS Project, MS Office Word, and MS Excel. To read additional information about Progent's expertise, custom programming, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.

Help Desk Call Center Support and Outsourcing Options
Progent provides several service offerings for Help Desk Call Center assistance including UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who require the immediate accessibility of an effective Help Desk Call Center but who have limited funds and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Helpdesk team. Progent can act as a primary Help Desk Call Center for your business, serve as an escalation alternative for tough technical problems, or be available in overflow instances when your other resources are too busy. Progent's Call Center Consulting Services can assist you in establishing an efficient new Help Desk or enhancing your current one, evaluating or customizing Help Desk application software to address the particular requirements of your company, or providing supplemental staff to operate remotely in conjunction with your in-house Help Desk Call Center group to handle high-demand events such as system upgrades.

Progent is a Microsoft-Certified Partner and maintains a large roster of Cisco-authorized network experts. Progent's Call Center team of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to provide your clients convenient access to a large support resource with years of background in phone support and remote access repair service for small and medium-size business networks. Progent's focus is on earning the Call Center a respected recognition as a solid driver of company success, and Progent's aim is to fix and not simply document problems. To learn additional information on Progent's Help Desk support and outsourcing, go to Progent's Help Desk Services.

Progent's Online Support Tools
Progent has developed a collection of customized technologies, refined during more than a decade of use, focused on promoting the most advanced quality of service for delivering remote engineering help and repair for small and medium-size business IT networks. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online access enables the experts of Progent's remote service group to interface to your system without breaching corporate security.

Progent's advanced service reporting system keeps comprehensive documentation of all service delivered to Progent's customers. Each authorized Progent staff engineer has the benefit of the history of support provided to every client by any team member. This history of issues and solutions is structured as an easily retrievable proprietary knowledge base that enables Progent's remote support engineers to communicate their knowledge with the whole team to make sure that the value of Progent's support improves daily. Progent's certifications with major vendors including Cisco and Microsoft make available other vast support databases as well as to manufacturers' internal engineering staff that enable Progent's remote consulting specialists to find the optimal resolutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Specialist Immediately
To learn how to get in touch with a UNIX/Linux engineer or a Cisco certified CCIE for urgent phone-based engineering assistance in New York, call 1-800-993-9400 or go to Urgent Remote Network Support.

An index of content::

Infor CloudSuite Consultant
Infor SyteLine CloudSuite Development Professional

Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than 25 years of background assisting manufacturing, distribution and service organizations to manage complicated supply chains and streamline critical processes in order to get products to market fast and meet customer schedules consistently. Progent can provide the expertise of an ERP consultant with more than 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite consulting that spans from as-needed advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and database administration.

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Albuquerque New Mexico Cisco Systems Support Largest Cisco Onsite Support Albuquerque
Anchorage, Alaska installation and Administration Phone Support Services
Barracuda Backup P2V Recovery Computer Consultants Consultant for Barracuda Backup Scheduling
Engineer for SCDPM 2012 and Exchange DAGs
SCDPM 2012 Upgrade IT Services

Progent's Microsoft-certified consultants can provide remote or onsite expertise to help businesses of any size to design, deploy, administer, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from older versions of Data Protection Manager or from another backup platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent offers occasional help for fixing especially stubborn problems, or comprehensive project management services. Progent can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.

BlackBerry BPS Outsourced IT Support BlackBerry Smartphone Server Integrators
Nagios Network Consultants
MRTG for Linux Consult

Network monitoring typically entails tracking a networkís resource utilization to help uncover data traffic backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux or UNIX and can be deployed to observe multi-OS environments where Linux and Windows coexist. Progent's system support engineers can help you use both these tools to optimize and repair your network. Progent's UNIX consulting professionals offer small companies and developers help with managing and supporting UNIX and Linux networks that work with Windows-based technology.

Boston, MA Network Consultants for UNIX Outsourcing in Boston Massachusetts
Boston, New England, Massachusetts Security Group for CISSP Boston, New England, Massachusetts Firewall Network Security Test
RIM Blackberry Integration Services
Support and Help for BlackBerry Enterprise Server

Progent offers the support of BlackBerry-premier professionals who can help small companies to plan, administer, and repair BlackBerry technology economically and effectively, doing away with the need for an internal BlackBerry expert and reducing the expense and distraction of supporting a mobile workgroup. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This wide range of expertise, in conjunction with Progent's proven online service delivery model, provides small businesses an efficient solution for incorporating BlackBerry technology productively into their IT network.

Burlington, VT, Rutland, VT, Montpelier, VT Support and Integration for UNIX Burlington Vermont Linux Network Consulting
Ubiquiti AP Professionals
Ubiquiti AP Consultancy

Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi appliances running across multiple sites with thousands of access points can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, debugging, monitoring, and analytics. Progent can provide the expertise of veteran Wi-Fi consultants who can assist you to assess the benefits of Ubiquitiís UniFi products for your environment and help you to plan, install, administer, and troubleshoot your UniFi solution.

CISSP Certified Expert Montgomery, AL Consulting Firm Montgomery, Alabama Remote Troubleshooting
System Center 2016 and Windows 10 Integration Onsite Technical Support
System Center 2016 and NetApp Integration Information Technology Consulting

Microsoft System Center 2016 delivers major enhancements in the management of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10; seamless integration of mixed-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and install a new deployment of System Center 2016, extend or tune an existing one, migrate smoothly from an earlier version of System Center, or debug your System Center environment.

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CRISC Certified Risk and Information Systems Control Systems Engineer Consultant Services Consultant Services
Consultant Services for ransomware defense
ransomware protection and recovery Consultant Services

The ProSight Ransomware Preparedness Report is an affordable service based on a brief discussion with a Progent information assurance consultant. The interview is intended to assess your company's ability either to block ransomware or recover rapidly after a ransomware incident. Progent will consult with you personally to gather information about your current AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy an efficient AV and backup environment that minimizes your exposure to ransomware and meets your business requirements.

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California Bay Area Small Office Computer Consultant Cisco and Microsoft Certified Experts Bay Area System Support Northern California
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Juniper Junos CLI Security Organizations
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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Case Study for MOM MOM 2000 Case Study
Catalyst Switch Remote Troubleshooting Catalyst Switch IOS-XR Specialists
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Remote Support for Supplemental Call Center
Virtual Service Desk Professional

Progent's Microsoft and Cisco authorized experts provide three ways to help medium-size and large businesses develop a cost-effective and successful in-house Computer Support Help Desk. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, management reporting, training of in-house staff, and documentation of processes. Progent's Software Evaluation and Deployment Services help organizations analyze the various top level Help Desk application programs available and determine which packages may be excessively costly, miss critical functions, or align poorly with your organization's corporate culture. Progent also provides temporary staffing for businesses who need to augment their internal Help Desk staff for occasional tasks or to fill in for absent or indisposed workers.

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Progentís staff of Microsoft and Cisco Premier consultants average more than ten years of real-world industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a large array of clients. Each Progent support professional shares a proven set of personal best practices that are incorporated into shared best practices standards that Progent teaches its support personnel. This guarantees that you get not only expert technical skills, but also a support engineer with proven approaches for using technical knowledge to repair actual IT problems rapidly.

Cisco Network Design Consultant Network Support Consulting
Check Point Power-1 Firewall Cybersecurity Company
Check Point UTM-1 Firewall Security Auditor

Progent's Check Point Software consultants can help you select and deploy Check Point Firewall and VPN utilities and hardware powered by Check Point Software's security platform to offer an affordable and effective security defense for your corporate network. Progent can also show you how to configure other Check Point technologies such as Check Point ZoneAlarm and Check Point Series 80 appliances with security products from other vendors and provide a single stop for on-going technical support, administration, education, and consulting services.

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CISSP Certified Expert Network Load Balance Consulting
F5 Networks BIG-IP Engineer

Progent provides high availability load balancing support that addresses system load balancing, load balanced program, network infrastructure routing, and content delivery products such as F5 Networks 3DNS. fault tolerant load balancing providers for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.

Computer Network Specialists Network Design and Configuration for Cisco in Norfolk, VA
Microsoft Access scripting Reporting
Microsoft Access report formatting Developer

Progent offers economical online consulting services for all editions of Office Access including Access desktop and Access Web App and offers advanced support for application development, database conversion, performance optimization, BI reporting, and maintenance. Progent also can provide tailored webinar training for Office Access application development and database administration.

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Apple Mac Virus Protection Network Security Evaluation
macOS Security Audits Technology Consulting Services

Progent's certified security staff can show you how to protect your Apple Mac network through professional services such as running security tests, recovery from virus and denial of service attacks, configuring firewalls, integrating secure remote and mobile access, deploying monitoring software for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security plan adapted for the particular objectives of your corporate information system.

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Chief Information Officer Outsourcing Specialists
Professional for Small Business IT Outsourcing

Progent is organized deliver comprehensive remote consulting for all major technologies associated with small business information systems and offers an array of vital, as-needed services such as a temporary Chief Information Officer to offer senior-level planning and negotiating capability, a Technical Response Center for help desk support, proactive server monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management help for critical projects like site relocations oroperating system upgrades, connectivity experts for building and maintaining fast and reliable infrastructure, certified security engineers to verify information protection and compliance, disaster recovery experts to create business continuity plans, and software developers to write, customize, or troubleshoot mission-critical applications.

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Citrix Essentials Technology Professional
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Citrix has developed a powerful line of platforms that provide enterprise-class manageability, expandability, and performance for server virtualization and for server-based delivery of virtual Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can assist your company to assess the business benefits of Citrix virtualization products and show you how to design, validate, implement, optimize, and maintain Citrix virtualization platforms.

Consulting Services for Desktop Monitoring and Reporting ProSight Server and Desktop RMM Support and Setup
Costa Mesa, CA Best Consultancy Services Company for Microsoft Exchange Network Engineer for Urgent Network
Cybersecurity Consultancy Information Technology Consulting for CISSP
System Center 2007 Configuration
On-site Support for Microsoft System Center OpsMgr 2012 R2

Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, enhancing and troubleshooting System Center Operations Manager solutions and can provide organizations of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can provide responsive online or on-premises troubleshooting to help you to fix serious issues detected by Microsoft SCOM 2012.

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Exchange 2000 Upgrade Upgrade Consulting Information Technology Consulting for Exchange Server 2000
Support Outsourcing for Microsoft Financial Software
MCSE Expert Certified Great Plains Computer Consulting

Progentís Microsoft certified experts provide a variety of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting package and corporate management solution built, like all Microsoft accounting tools, on the scalable and popular platform of Windows technology. Dynamics GP 2010, the most recent edition of Microsoft financial products in the Microsoft Dynamics GP/Great Plains line, offers an affordable tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented approach you are able to license only the functions you currently need, with the ability to add users and increase capabilities when necessary. Progentís Dynamics GP Software support engineers can help you deploy, customize and administer Dynamics GP 2010 and also earlier editions of Dynamics GP.

Exchange 2003 Server IT Consulting Firms Exchange Server 2010 Computer Network Support Firms
Exchange 2003 Specialists Microsoft Exchange 2003 Upgrade Professional
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Exchange 2010 Migration Support and Setup Exchange 2010 Unified Communications Setup and Support
Exchange Server 2013 Networking Specialist in Southern California San Diego Microsoft Exchange Design
SCCM 2012 Intune Integration Support and Integration
SCCM 2012 Application Deployment Technical Support

Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from an older device management solution or assist you to modify your current SCCM 2012 environment to support your evolving business requirements. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM by delivering advanced consulting support for related Microsoft technologies including Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services.

Extended Service Desk Network Engineer Computer Engineer
Extended Service Desk Troubleshooting Supplemental Support Desk Network Engineer
Fault Tolerant Collocation Consultant Services Fault Tolerant Colo Consultant Services
Firepower Computer Consulting Cisco AnyConnect Support and Help
Virtual Server Services
Virtual Server Consultancy

With virtual server technology, businesses can operate multiple virtual machines on one actual server. Virtualization technology allows companies to gain all the advantages of server isolation, but without the expense that goes with buying extra server equipment. Virtual servers are the enabling technology behind private clouds, which offer important benefits such as reducing the costs of capital equipment, datacenter facilities, and administration while improving data protection, system availability, and recoverability. Other important server management options include network monitoring software, Microsoft WSUS, and remote system management cards. Progent's professional server management specialists can assist you in all aspects of server consolidation and administration to enable your company to contain expenses and conserve time.

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Great Plains Accounting Professional Consult for Dynamics GP Excel Cubes
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Microsoft Certified Partner Data Protection Manager 2016 Backup and Recovery Network Consulting
Data Protection Manager 2016 Backup and Recovery Support Outsourcing

System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and simplified restore capabilities for Microsoft networks. SCDPM 2016 offers application-sensitive protection for key platforms such as SQL Server, Exchange and SharePoint, protects Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to design, deploy, administer, and troubleshoot a multi-site backup/recovery system built around System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous release of DPM or from a legacy solution, and Progent can tune your SCDPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent can provide remote or onsite support and can provide occasional expertise to help you through technical bottlenecks or deliver end-to-end project management support to make sure you finish your SCDPM 2016 deployment on time and within your budget.

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Office Word VBA Designer
Office Word VBA Development Firms

Progent's Office Word and Office 365 Word consultants can provide a wide range of affordable online consulting services to assist you to manage your legacy Microsoft Word solution or assist you to migrate to a newer release of Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility problems between different releases of Word, interfacing Office Word with other Microsoft Office apps such as Excel and Microsoft Outlook or with third-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and online training tailored for your special requirements.

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ISR Router Integration Services Online Consulting
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IT Consultant for Sun Solaris New York Compliance Audit for Security
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IT Manager for BlackBerry Enterprise Server Charlotte BlackBerry BPS Small Business Computer Consulting Firm
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Skype for Business Front End Pool Consulting

Microsoft Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or Office 365 and simplify administration through integration with Windows AD. Lync can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's certified IM and Presence experts offer remote and on-premises support to help your company to maintain and repair your current Lync Server 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is the new release of the product. Progent can also help your organization to design and execute a smooth Skype for Business upgrade.

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Network Support Help Desk Services Configuration

Progent's Standard Help Desk Services offer a complete service desk solution that manages all facets of online Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Support services are offered at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.

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Integration for MOM 2000

Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, optimizing and repairing SCOM solutions and offer organizations of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to import and set up SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or onsite technical support to help you to remediate serious issues detected by SCOM 2012.

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Operations Manager Consultant

Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, enhancing and fixing Microsoft SCOM solutions and can provide organizations of all sizes expert remote or on-premises consulting services for SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure and Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or onsite troubleshooting to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.

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Service Desk Support Specialist
Call Center Management Services Online Consulting

Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount off Progent's regular desktop support rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle the most issues.

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Office 365 and Apple iOS Computer Consulting

Microsoft supports transparent hybrid networks that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have certain mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist you with any facet of planning, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on time and on budget.

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Progent's expert support team can show you how to design and implement a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, reduces long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location migrations, Progent has the knowledge and experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Exchange Server 2007 and the design of unified messaging solutions powered by Exchange 2007 Server.

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Virtualization Consultant Services
Specialists for Virtual Server

Server growth puts pressure on network budgets and management resources. Server consolidation through a virtual infrastructure promises lower TCO of servers and quicker ROI, more leveraged use of servers, simplified operations, increased network availability, and easier manageability. Common usage scenarios for virtual servers are resource consolidation, economical hosts for mission-critical legacy software based on outdated operating systems, and inexpensive quarantine of program development or pilot testing systems from production systems.

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Server Monitoring Computer Consultants

Remote continuous network monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the health of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management technology has progressed to the point that companies of all sizes can afford a degree of protection that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management solutions available as economical services designed to help your company to detect and resolve a most IT network problems before they get big enough to impact your business.

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Exchange 2003 Server Migration Consultants
Microsoft Exchange Network Consulting

Progent's Microsoft certified support team can help you design and implement a smooth in-place Microsoft Exchange 2003 migration strategy that avoids productivity downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-location upgrades, Progent offers the background to complete your project rapidly and economically. Progent's Exchange Server 2003 support, repair, and consulting offerings include assistance with the integration of third-party add-ons to Exchange 2003 Server that are best aligned to your business needs.

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Microsoft Expert Windows Server 2008 R2 Professionals
Windows Server 2008 BranchCache Consultants

Windows Server 2008 R2 offers high levels of performance, protection, availability, expandability, and versatility that improve output of on-site, remote, and mobile workers. Progent's Microsoft-certified experts can deliver cost-effective remote engineering, troubleshooting, and education services to help you to design, implement, and manage Microsoft Windows Server 2008 R2 in order to add significant strategic value to your network.

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Network Health Assessment Specialists

Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their network. Powered by some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how closely the configuration of your core network devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a cleaner and safer Active Directory environment. Both options also offer the long-term advantages of advanced remote network monitoring and management technology. These advantages can include simpler management, better compliance with information security standards, more efficient utilization of network assets, faster troubleshooting, more dependable backup and recovery, and less downtime.

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Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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Progent's Citrix-certified consultants can help you to assess the strategic value of the various editions of Citrix Essentials for Hyper-V, help you to use Citrix management utilities with your Hyper-V network, and demonstrate to you how you can use Citrix Essentials for Hyper-V to improve the performance, availability, consistency, and recoverability of your virtual environment while reducing the cost of equipment and support and streamlining management tasks.

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Professionals for Private Cloud Hosting Services

Progent's Private Cloud Hosting service offers complete hosting of a small organization's servers in a solution that delivers the maximum level of dependability and scalability and is in addition simple to move to another host. Progent's Private Cloud Hosting options are based upon mature virtualization platforms that allow small and midsize businesses with multi- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.

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Dynamics GP On-site Technical Support
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Progent can help you plan and implement a smooth move to Microsoft Dynamics GP/Great Plains so that you retain your data, strengthen your security, modernize your management reporting, take complete advantage of Microsoft Office support, and minimize business disruption by creating and executing a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your financial reports and business analytics by offering Crystal Reports consulting, FRx programming, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create specialized line-of-business software and eCommerce programs that integrate transparently with Dynamics GP/Great Plains.

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Meraki Wi-Fi AP Management Specialist Meraki MR62 Access Point Remote Troubleshooting
MCSE Expert Certified MS SQL Support and Integration
MS SQL Server Consultancy

SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid creation of cutting-edge high-end applications that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, assures you success in planning, installing and administering Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.

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Small Business Wireless Support
Office Wireless Network Engineer

Progentís wireless consultants can help small companies design, choose, evaluate, configure and support protected building-to-building wireless bridges that integrate seamlessly into your IT network while providing a degree of protection that equals or excels wired interfaces. Progent provides experience in wireless network products from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you identify and install the wireless link technology that match your company requirements.

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Help Desk Management Services Computer Consultant
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Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of remote Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Support services are offered at a substantial discount from Progent's regular desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle the most issues.

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Remote Technical Support for Meraki and Catalyst Switch
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Cisco's Meraki MS line of access and aggregation switches are intended for environments that go from small branches to large campuses. Progent's Cisco-certified consultants can provide cost-effective remote consulting expertise to help your company to plan and implement an efficient network solution based on Meraki switches, streamline network administration with Meraki's cloud-centric management tools, configure policies to ensure compliance, develop and validate a disaster preparedness strategy, and troubleshoot technical issues associated with any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a cohesive networking solution.

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Internet Access Consulting
Internet Connection Consultant

Progent can provide the affordable support of remote Internet connectivity consultants to assist your company to assess or update your Internet services so your Internet access solution meets your business needs. Support services available from Progent include assessment of your current bandwidth utilization, carrier and plan comparison and selection, network provisioning, and managing a smooth switchover to a new carrier and/or service plan. Provisioning can include optimizing existing routers and switches and configuring additional ones, setting up firewalls, and upgrading dependable BGP configurations.

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Lync Server Network Consulting
Microsoft Lync Technology Consulting

Progent's Microsoft consultants can assist you to assess the benefits of Lync Server for your business and can assist you to plan and carry out a deployment of Lync Server 2010 that centralizes the control of Instant Messaging and Presence and improves the output of your office employees, telecommuters, and mobile workforce. Progent's consultant's can also help your company to carry out a smooth migration to Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how to use Microsoft Lync Server to improve the collaborative functions of Microsoft Office programs, and offer online seminars and continuing support for Microsoft Lync Server 2010 and other Microsoft products.

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Microsoft Project Workflow Trainer
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Progent's Microsoft consultants offer in-depth support in deploying, managing and debugging all versions of Project, Project Server, and Project Online and can deliver a wide variety of cost-effective online consulting services based on industry best practices to assist businesses of any size to get all the benefits of this leading project management solution. Support services available from Progent include system planning, installation and upgrades, setting up secure collaboration among onsite and offsite users, network infrastructure optimization, and specialized webinar training.

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Engineer for Dynamics GP Update Planning

Progent's consultants have supported Dynamics GP and Great Plains software for almost 20 years and Progent has delivered system integration, customization, training, and debugging services since the product's debut. Progent offers in-depth expertise for upgrading out of date Dynamics GP deployments. Progent can help your business to plan, validate, and carry out an efficient migration from a an outdated release of GP to the latest edition of Dynamics GP.

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Microsoft Exchange Server Technical Consultant

Progent's Microsoft-certified consultants have more than 10 years of background providing messaging solutions for companies ranging from small businesses to large corporations. Progent offers economical consulting for all editions of Exchange Server to strengthen email and virus security, configure high availability email environments, and implement off-site and wireless email access. Progentís Exchange consulting services can help you in designing and executing a move from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange 2016 Server. In addition offers integration help for Windows 8, Windows 7, Vista, and Windows XP desktops running Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major browsers. For e-mail virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard security services.

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Juniper VPN Computer Consultancy Firms
Juniper VPN Upgrade

Progent's Juniper-certified network consultants can help your company to plan and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and upgrade smoothly from outdated devices to the latest releases. Progent's Junos OS engineers can also provide expertise with Juniper's premiere network control software to help your business to simplify the administration and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software productss and can assist organizations manage networks that include a combination of Juniper's OS platforms.

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Progentís non-stop inter-site connectivity and 24x7 network infrastructure engineers can help small companies achieve zero-downtime Interoffice connectivity by means of redundant networks featuring automatic failover. Progentís Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office networks supported by fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over offers economical non-stop interoffice connectivity.

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Solaris Consultant Services
Sun Solaris Technical Support Services

Progent's Sun Solaris platform support services provide small and mid-size companies and developers support for managing and maintaining Sun Solaris systems that run with Microsoft-based networks. Progent offers your organization contact with Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of expertise provides you with a convenient single consulting firm to help you create and maintain a secure and reliable cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft coexistence by combining MS Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

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Amazon Marketplace Web Service integration Development Companies

Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, reduce their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.

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SQL Server 2014 includes major improvements in critical areas such as speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates seamlessly with all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services including planning, deployment, administration, remediation, and application development expertise to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.

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Microsoft Proxy Server Online Troubleshooting

Progent's Microsoft-certified ISA Server 2004 consultants have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with multiple sites, remote workers, and line-of-business web applications. Progent's Microsoft Firewall experts can help your company in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your network security needs without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.

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Microsoft and Cisco Certified Expert Outsource IT for Phone Support

Progentís Technical Response Center provides national remote assistance for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified service experts provide telephone help and online secure computer connection to isolate and resolve technical problems quickly and economically. The breadth of technical experience available from Progent's staff of nationwide service professionals allows Progent to escalate even the most difficult problems to appropriate experts as needed.

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Windows 8.1 Work Folders Remote Consulting

Windows 8.1 is designed to run on devices from smart phones and tablets to power-user desktops. A wealth of new and improved capabilities, such as its touchscreen interface and signature tile GUI, provide a wide range of benefits for organizations who understand how to exploit them. Progent's Microsoft-certified experts can assist bring your organization up to speed with Microsoft Windows 8.1 and show you how to gain maximum competitive advantage from the product's various technical enhancements.

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Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, create test environments and rollout plans, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support team, develop a corporate-wide security strategy, streamline IT management, help with application development, and build and validate a disaster recovery/business continuity plan.

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Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Support services are offered at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.

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NetApp MetroCluster Disaster Recovery Consulting Services

NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with synchronous replication to provide rapid, zero RPO disaster recovery (DR) between sites located up to 185 miles away from one another. Progent's roster of seasoned network consultants can help you to plan, deploy, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your functional requirements and budget. Progent can ensure you follow best practices for installing your MetroCluster solution by providing help with tasks like assigning disk pools, arranging aggregate and plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your disaster recovery solution to show compliance with industry standards and regulatory mandates.

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Reselling Network Support Support

Progent has developed a selection of programs that allow individuals or organizations to make money by becoming referrers, selling assistants, or resellers of Progent's technical support and network consulting. Options are performing as a sales agent for Progent-branded services or taking advantage of Progent's consulting engineers under your own brand as a transparent extension of your IT consulting team.

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Cisco ASA Firewall integration Support and Help
Cisco ASA 5500-X Firewall with Firepower Professionals

The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can assist you to manage your legacy PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, deploy, tune, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

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Stealth penetration checking is an important component of any comprehensive network security plan. Progentís security experts can perform thorough intrusion tests without the knowledge of your organization's internal network support resources. Stealth penetration checking uncovers whether current security defense tools such as intrusion incident warnings and event log monitoring are properly configured and actively monitored.

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Progent can provide access to a veteran specialist with extensive experience installing, managing, and enhancing immersive telepresence systems from leading vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT support team, your ISP, and your video conferencing technology supplier to help your organization increase the business value of your video conferencing ecosystem.

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Citrix Engineer

Citrix offers a comprehensive line of products that deliver enterprise-level manageability, expandability, and responsiveness for server virtualization and for centralized delivery of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to assess the strategic advantages of Citrix technology and show you how to plan, test, implement, troubleshoot, and maintain Citrix virtualization platforms.

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Progentís Technical Response Center offers national extended hours remote troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer after-hours telephone support and online secure network connection to isolate and resolve technical problems quickly and affordably. The scope of IT experience represented by Progent's staff of nationwide support professionals makes it possible to escalate even the toughest network issues to competent experts as required. For critical issues, the Technical Response Center tries to answer your request for service in less than one hour.

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Catalyst Switching Integration Support

Progent's Cisco-certified CCIE consultants can assist organization to set up, manage, update, tune and troubleshoot Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and migrate efficiently from legacy appliances to current models.

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Progent's Microsoft-certified experts have two decades of experience providing e-mail and integrated telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange Server support services to strengthen email security and virus protection, provide fault tolerant email, and implement remote and wireless email access. Progentís Microsoft Exchange help and support services can assist you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.

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Progent can deliver a wide array of cost-effective services to help you to install, integrate, repair, and manage desktop PCs and laptops powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide on-premises or remote assistance for individual machines or notebooks or help you to plan and implement a company-wide migration to new or revised operating system platforms and business applications. Progent can also provide engineers and technical workers to help you to prepare for and complete an office relocation or merger designed to produce minimal interruption to your productivity.

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The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to manage your legacy PIX or ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, tune, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

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Progentís certified experts provide small and mid-size companies enterprise-level consulting support for Microsoft Systems Management Server 2003 and Configuration Manager, Microsoft's solutions for change and configuration management. System Center Configuration Manager 2007 is the new title for the change management solution formerly called Systems Management Server. System Center Configuration Manager 2007 provides a range of enhancements to Systems Management Server including comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progentís Microsoft certified consulting professionals can show you how to use Systems Management Server or Configuration Manager effectively for streamlined OS and application installation, security patch control, application metering, and licensing reconciliation. Progent's consultants can also assist you to migrate efficiently from Microsoft Systems Management Server to System Center Configuration Manager.

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Progent's UNIX platform consulting services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise offers you a convenient single source to show you how to create and maintain a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Progent's UNIX family support services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient single consulting firm to help you build and manage a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Mandrake.

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Microsoft Windows Server Essentials Engineer
Consultants for Windows Server Essentials and Office 365

Windows Server Essentials is an affordable, versatile OS that enables small businesses to transition from the older physical in-house datacenter to the modern hybrid networking paradigm that combines local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified consultants offer budget-friendly online consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential business benefits of migrating to WS 2012 R2 and implementing a hybrid on-premises/cloud model for your network ecosystem. Progent offers full-service project management so you can plan and carry out an efficient migration to Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide ongoing consulting help, technical support, and training.

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Progent offers nationwide urgent technical support and consulting services for companies who run UNIX, Linux, or Solaris environments or whose information systems feature a combination of UNIX and Microsoft products. Remote IT help provides optimum return for your IT dollar by preserving user productivity and limiting the time charged for network analysis and repair. Advanced remote access utilities and experienced service specialists and engineers combine to enable Progent to handle most IT issues without squandering time and expense by traveling to your location. In most of cases your network issues can be dealt with over the phone or through a mix of phone help and remote access. Progent can put you in touch with Cisco CCIE network engineers and CISM and CISSP premier security professionals to help with the toughest network issues.

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Windows 2003 Server Integration

Progent's Microsoft-certified Windows Server 2003 consultants can provide network help and expert consulting services for the entire family of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Windows 2000 Server. Progent's Microsoft Windows 2003 migration, configuration, administration, and support offerings include network planning, deployment, project management, in-person and remote network support and repair, Call Center services, expert security consulting, turn-key outsourcing, and expert co-sourcing.

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ProSight Outbound Email Filtering Consultant
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Progent's ProSight Email Guard uses the technology of top information security vendors to provide web-based management and comprehensive security for your email traffic. The hybrid structure of ProSight Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.

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Microsoft Entourage for Mac Trainer
Office Outlook for Mac Training Professional

Progent offers one-on-one training customized for people who wish to broaden their knowledge of the macOS and OS X operating system, Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online classes for macOS and Mac OS X application software.

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Network Engineer for Windows 7 Backup and Restore
Windows 7 Backup and Restore Professionals

Progent's certified engineers can provide remote and on-premises consulting expertise to help your company to administer, maintain, and troubleshoot PCs powered by Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, security and compliance, disaster recovery, remote connectivity, mobile device integration, wireless configuration, and remote system monitoring.

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System Center Operations Manager Support Outsourcing

Progent offers a variety of IT service packages for small businesses. These IT outsourcing and network monitoring services are based on the anticipatory problem handling abilities of Microsoft System Center Operations Manager 2007, a state-of-the-art server and system support product that tracks the availability, performance, and safety of your information system and isolates incipient troubles before they can bring down your system. With Progent's economically priced network support packages, small businesses can select a simple co-sourcing package based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution.

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Exchange 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important innovations plus a revamped architecture. These enhancements favorably impact vital facets of IT such as ease of administration, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, create a cost-effective validation and deployment plan, and educate your IT team to maintain your Exchange 2013 environment. Progent also offers affordable online consulting and support and management services for Microsoft Exchange 2013.

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Exchange Server 2016 Upgrade Specialists

Progent can help your business in all facets of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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Lync Server 2010 Services
Microsoft Lync Online Consulting

Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network voice communication. Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office desktop or Office 365 and simplify administration through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating VoIP hardware and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications experts offer online and on-premises support to help your company to manage and repair your existing Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to design and execute an efficient Skype for Business migration.

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Information Technology Consulting for Android and Office 365 integration

Progent's veteran team of network consultants and subject matter specialists have extensive background providing online and on-premises assistance for businesses of any size who need to integrate Android phones into their information networks so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the range of skills to resolve technical problems that span numerous vendors and that entail a combination of legacy and current technology. Progent offers cost-effective online consulting to assist you with any aspect of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed support to help you to handle especially challenging technical problems, or Progent can provide comprehensive project management services to help you finish major IT projects on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide support for operating systems, apps, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one training sessions to help you manage and operate Android phones and tablets efficiently.

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CISM Security Management Consultant

Progent can provide the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the basic capabilities and worldwide standards of performance that IT security managers are required to learn. It provides executive management the assurance that consultants who have earned their CISM credential possess the background and capability to provide efficient security management and consulting consulting.

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Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting services to assist businesses of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.

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Progent can assist your business in any and all facets of your upgrade to Exchange 2016 such as planning high availability system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and supporting email systems for businesses in the and across the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email environment features security, high availability, easy access for remote and mobile users, efficient management utilities, and seamless integration with telecommunications. Progent offers consulting and integration services for Exchange 2016 Server, Exchange 2013 Server, Exchange 2010, Exchange 2007, Exchange 2003, and MS Exchange 2000. Progent can also assist small or medium businesses to migrate to Microsoft Exchange 2016 Server or Microsoft Exchange 2013 Server.

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