If your business network is in the state of New York you can depend on fast remote contact with a UNIX or Cisco CCIE expert to help with emergency problems that threaten your network. Progent retains among the most extensive groups of UNIX and CCIE-certified consultants accessible online of any independent service organization in the U.S. Rates are reasonable, charges are by the minute, sign-up is fast, and support is world class.
In case your New York business is located outside of larger metropolitan neighborhoods such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be problematic during a network crash. This could mean lost income for your company, angry customers, idle workers, and defocused executives. By calling Progent's online services, you can get in touch with a Premier professional ready to provide assistance when you require it to keep your computer network operating.
Since Progent bills for telephone-based service per minute, your business owes just for support received. Progent asks for no service activation charge. Some online consulting organizations have large minimum time requirements or bill for every fifteen minutes or longer. Progent's small granularity and straightforward pricing policy save you from unexpectedly large invoices for speedy solutions.
If your New York business requires technical help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Support Program Special?
Progent's experienced staff of online support professionals has a broad range of in-depth computer skills. This allows Progent's remote technical support specialists to deal successfully with the most challenging network trouble faster than is possible with ordinary third-party service firms or with the internal support resources usually found in smaller companies. Progent has developed the tools and skills to fix technical issues economically in a wide variety of computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE consultants have been awarded advanced certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service team members also hold a number of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, CCVP, and Design Associate.
To assist businesses who operate environments powered by a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's remote support team can provide the services of engineers who hold important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent provides online support from professionals who have been awarded major security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's group approach to fixing technical problems allows trouble ticket escalation, if appropriate, to specialists with relevant competence to deal with particularly intractable jobs. This speeds up resolutions of serious network problems, avoids system disruption, and minimizes technical support invoices.
For businesses throughout New York, Progent allows virtually instant remote contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for urgent assistance to troubleshoot information system problems that are affecting your business but are not within the scope of your on-hand computer support group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified service team can connect to your system using the latest remote support utilities in order to perform quick and economical diagnosis and repair of serious computer issues.
Services Progent's Remote Support Experts Can Offer Your New York Company
Progent network consultants can provide advanced help for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies including:
Online Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online technical support team can assist New York small businesses with a broad set of IT products and technologies that include system infrastructure, email solutions, security consulting for networks and business processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server technologies for processor economization and streamlined administration, and moving from older applications to modern solutions based on newer versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's support experts offer online technical help for computers based on popular variants of UNIX including:
macOS and OS X,
IBM AIX Operating System,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages such as
Cisco Network Infrastructure and Security Products
Progent is unmatched in the network support arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking engineers who qualify for this rare certification by passing intense testing supervised by Cisco. Most CCIEs are employed by large corporations or national ISPs, and consequently their skills are not easily accessible to the general public.
Progent is one of the few IT consulting organizations that ensures that CCIEs are available to support small and mid-size companies. In addition, Progent can provide fast access to a Cisco CCIE by telephone so your company can benefit from timely support for complex system issues that are impacting your business but are outside the comfort zone of your ordinary IT support resources. Progent's CCIE support experts can access your environment by utilizing secure remote support tools in order to provide quick and economical analysis and resolution of urgent system anomalies. To find out additional information about Progent's services for Cisco network appliances, see Cisco Technology Professional Expertise.
Microsoft Partner for Remote Expertise for Microsoft Windows
Progent's Microsoft-certified remote service professionals offer computer system problem solving and IT help for all Microsoft server products. Progent is a Microsoft Partner and can provide your business the expertise of support professionals who can assist you with a wide range of technology expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration,
Exchange Server 2010 monitoring and support,
SharePoint 2013 application development,
Microsoft Skype for Business planning and deployment consulting and Lync Server 2010 maintenance, Microsoft Forefront TMG management and ISA Server 2006 migration, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
SBS Server support, and
Windows Essentials cloud integration.
Certified Security Professionals
Progent offers you access to certified CISA, CISM, and ISSAP security professionals who can deliver a range of security services to enhance the defenses of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against attacks or help your business to recuperate promptly from an attack. Security services offered by Progent include: comprehensive security audits using technologies such as GFI LANguard, NMAP Port Scanner, and utilities from Metasploit and Hydra; rapid recovery from malicious attacks; setting up firewalls; establishing safe architectures for off-site and mobile access; protecting your messaging system against spam and directory harvest attacks; and implementing round-the-clock network monitoring. To learn more information on Progent's security services for small and medium-size companies, go to Progent's Professional Expertise for Network Security.
Business Applications Support: Training, Custom Development, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Macintosh environments by providing consulting services and training in graphics, audio, and motion video. Progent's support professionals can provide help in a range of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Team can supply professional engineering support and education in specific application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and training for Microsoft applications such as Microsoft CRM, Project, MS Office Word, and Microsoft Office Excel. To find out more information concerning Progent's expertise, custom programming, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.
Call Center Support and Outsourcing Options
Progent provides a selection of support programs for Call Center services that include UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-authorized network specialists. Progent's Help Desk team of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can give your clients fast communication with a reliable support resource with extensive experience delivering telephone-based help and remote access repair service for small and medium-size business information systems. Progent's focus is on earning the Help Desk a respected reputation as a major driver of business productivity, and Progent's mission is to fix rather than just report problems. For more concerning Progent's Help Desk Call Center service and outsourcing, go to Progent's Call Center Services.
Progent's Remote Service Tools
Progent has deployed a set of customized tools, evolved during more than a decade of field experience, dedicated to enabling the most advanced standard of efficiency for delivering remote technical help and repair for small and medium-size company information systems. Progent provides secure Virtual Private Network support for gateways from multiple leading companies such as Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN offsite connectivity enables the consultants of Progent's online support team to interface to your network remotely without compromising system security.
Progent's highly evolved customer support database application includes comprehensive documentation for all service provided to Progent's clients. Every active Progent staff engineer has the benefit of the details of services rendered to each customer by any team member. This history of issues and fixes is organized as a readily searchable internal database that enables Progent's online technical experts to communicate their knowledge company-wide to ensure that the efficiency of Progent's technical support grows daily. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to other extensive support databases and to manufacturers' in-house engineering personnel that enable Progent's online consulting specialists to find the best solutions quickly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
To see how you can contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency phone-based professional support in New York, call 1-800-993-9400 or go to Expert Online Computer Support.