If your business network is in the state of New York you can depend on fast remote contact with a UNIX or Cisco CCIE expert to help with emergency problems that threaten your network. Progent retains among the most extensive groups of UNIX and CCIE-certified consultants accessible online of any independent service organization in the U.S. Rates are reasonable, charges are by the minute, sign-up is fast, and support is world class.

In case your New York business is located outside of larger metropolitan neighborhoods such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be problematic during a network crash. This could mean lost income for your company, angry customers, idle workers, and defocused executives. By calling Progent's online services, you can get in touch with a Premier professional ready to provide assistance when you require it to keep your computer network operating.

Since Progent bills for telephone-based service per minute, your business owes just for support received. Progent asks for no service activation charge. Some online consulting organizations have large minimum time requirements or bill for every fifteen minutes or longer. Progent's small granularity and straightforward pricing policy save you from unexpectedly large invoices for speedy solutions.

If your New York business requires technical help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or refer to Contact Progent.

What Makes Progent's Online Support Program Special?
Progent's experienced staff of online support professionals has a broad range of in-depth computer skills. This allows Progent's remote technical support specialists to deal successfully with the most challenging network trouble faster than is possible with ordinary third-party service firms or with the internal support resources usually found in smaller companies. Progent has developed the tools and skills to fix technical issues economically in a wide variety of computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE consultants have been awarded advanced certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service team members also hold a number of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, CCVP, and Design Associate.

To assist businesses who operate environments powered by a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's remote support team can provide the services of engineers who hold important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent provides online support from professionals who have been awarded major security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's group approach to fixing technical problems allows trouble ticket escalation, if appropriate, to specialists with relevant competence to deal with particularly intractable jobs. This speeds up resolutions of serious network problems, avoids system disruption, and minimizes technical support invoices.

For businesses throughout New York, Progent allows virtually instant remote contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for urgent assistance to troubleshoot information system problems that are affecting your business but are not within the scope of your on-hand computer support group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified service team can connect to your system using the latest remote support utilities in order to perform quick and economical diagnosis and repair of serious computer issues.

Services Progent's Remote Support Experts Can Offer Your New York Company
Progent network consultants can provide advanced help for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Windows products and technologies including:

Online Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online technical support team can assist New York small businesses with a broad set of IT products and technologies that include system infrastructure, email solutions, security consulting for networks and business processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server technologies for processor economization and streamlined administration, and moving from older applications to modern solutions based on newer versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.

Progent's support experts offer online technical help for computers based on popular variants of UNIX including: macOS and OS X, Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages such as RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the network support arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking engineers who qualify for this rare certification by passing intense testing supervised by Cisco. Most CCIEs are employed by large corporations or national ISPs, and consequently their skills are not easily accessible to the general public.

Progent is one of the few IT consulting organizations that ensures that CCIEs are available to support small and mid-size companies. In addition, Progent can provide fast access to a Cisco CCIE by telephone so your company can benefit from timely support for complex system issues that are impacting your business but are outside the comfort zone of your ordinary IT support resources. Progent's CCIE support experts can access your environment by utilizing secure remote support tools in order to provide quick and economical analysis and resolution of urgent system anomalies. To find out additional information about Progent's services for Cisco network appliances, see Cisco Technology Professional Expertise.

Microsoft Partner for Remote Expertise for Microsoft Windows
Progent's Microsoft-certified remote service professionals offer computer system problem solving and IT help for all Microsoft server products. Progent is a Microsoft Partner and can provide your business the expertise of support professionals who can assist you with a wide range of technology expertise including Windows Server 2019 migration services, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 monitoring and support, SharePoint 2013 application development, Microsoft Skype for Business planning and deployment consulting and Lync Server 2010 maintenance, Microsoft Forefront TMG management and ISA Server 2006 migration, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server and Server Online training, SBS Server support, and Windows Essentials cloud integration.

Certified Security Professionals
Progent offers you access to certified CISA, CISM, and ISSAP security professionals who can deliver a range of security services to enhance the defenses of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against attacks or help your business to recuperate promptly from an attack. Security services offered by Progent include: comprehensive security audits using technologies such as GFI LANguard, NMAP Port Scanner, and utilities from Metasploit and Hydra; rapid recovery from malicious attacks; setting up firewalls; establishing safe architectures for off-site and mobile access; protecting your messaging system against spam and directory harvest attacks; and implementing round-the-clock network monitoring. To learn more information on Progent's security services for small and medium-size companies, go to Progent's Professional Expertise for Network Security.

Business Applications Support: Training, Custom Development, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Macintosh environments by providing consulting services and training in graphics, audio, and motion video. Progent's support professionals can provide help in a range of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Team can supply professional engineering support and education in specific application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and training for Microsoft applications such as Microsoft CRM, Project, MS Office Word, and Microsoft Office Excel. To find out more information concerning Progent's expertise, custom programming, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.

Call Center Support and Outsourcing Options
Progent provides a selection of support programs for Call Center services that include UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services.

Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-authorized network specialists. Progent's Help Desk team of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can give your clients fast communication with a reliable support resource with extensive experience delivering telephone-based help and remote access repair service for small and medium-size business information systems. Progent's focus is on earning the Help Desk a respected reputation as a major driver of business productivity, and Progent's mission is to fix rather than just report problems. For more concerning Progent's Help Desk Call Center service and outsourcing, go to Progent's Call Center Services.

Progent's Remote Service Tools
Progent has deployed a set of customized tools, evolved during more than a decade of field experience, dedicated to enabling the most advanced standard of efficiency for delivering remote technical help and repair for small and medium-size company information systems. Progent provides secure Virtual Private Network support for gateways from multiple leading companies such as Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN offsite connectivity enables the consultants of Progent's online support team to interface to your network remotely without compromising system security.

Progent's highly evolved customer support database application includes comprehensive documentation for all service provided to Progent's clients. Every active Progent staff engineer has the benefit of the details of services rendered to each customer by any team member. This history of issues and fixes is organized as a readily searchable internal database that enables Progent's online technical experts to communicate their knowledge company-wide to ensure that the efficiency of Progent's technical support grows daily. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to other extensive support databases and to manufacturers' in-house engineering personnel that enable Progent's online consulting specialists to find the best solutions quickly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
To see how you can contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency phone-based professional support in New York, call 1-800-993-9400 or go to Expert Online Computer Support.


An index of content::

64-bit Upgrade Online Support 64-bit Upgrade Integration Support
ProSight Email Encryption Consultant
Email Anti-fraud Intelligence Specialists

Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver centralized management and world-class security for all your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.

Administration for Microsoft Exchange Microsoft Exchange Troubleshooters
Active Directory IT Services
Microsoft Active Directory Technology Professional

Microsoft Windows Enterprise Directory requires extensive hands-on experience to integrate efficiently across a large corporation. Progent’s Microsoft Premier engineers are experts in designing, deploying, and maintaining sophisticated Microsoft Enterprise AD projects. Progent’s areas of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, dealing with residual beta version configuration objects in online Active Directory environments, and repair of unsuccessful installations of Active Directory and AD-associated applications.

Bandwidth Throttling Test Lab Specialist Network Testing Lab Technology Professional
BlackBerry Enterprise Server Upgrading Technology Consulting Company for RIM BlackBerry
Double-Take Software Backup Integration Services
DoubleTake Carbonite Backup and Restore Consulting Services

DoubleTake/Carbonite Software publishes a family of products intended to provide small and midsize companies a range of affordable solutions for replicating and recovering business-critical workloads such as Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent’s business continuity planning experts have in-depth backgrounds integrating DoubleTake/Carbonite products into small company information networks to create a high level of availability and business continuity readiness at an affordable price.

BlackBerry Small Business Network Consulting Group BlackBerry Redirector Computer Service Providers in Winston-Salem
BlackBerry Software Computer Consultants BlackBerry BES Online Technical Support
Small Company Network Consultant
Small Business Network Remote Consulting

If you have a company information system with 10 to 50 network clients, Progent's network outsourcing services save your business from over-reliance on single freelance consultant while giving you affordable and reliable access to enterprise-class technical support. By providing IT consulting service when you require it, offering specialized knowledge for key technologies, offering unique support such as 24x7 network monitoring, and charging only for services you use, Progent gives you an affordable solution for optimizing the business value of your small office network. Progent is the intelligent way for small organizations to create and support a robust and secure IT network and to benefit from quick access to the experienced help typically restricted to enterprises who can afford a sizeable in-house IT group.

BlackBerry Software Security Consultant Dallas County BlackBerry Smartphone Tech Support For Small Business
Blackberry Specialist IT Consultants for BlackBerry Software
Boise, Ada County Microsoft SQL 2014 Technical Firms SQL 2012 Computer Support Consultant Ada County Idaho
CISSP Cybersecurity Firms Lucas County Security Security Consultants Toledo
CISSP Security Audit Services Firewall Network Security Evaluation
CISSP Security Audit Services Huntington Beach, Orange County Firewall Setup for Security
Juniper J4350 Router Cybersecurity Group
Security Company for Juniper J2320 Router

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

CentOS Linux, Sun Solaris, UNIX Online Support Slackware Linux, Solaris, UNIX Online Help
Chesapeake, Virginia Network Installations Cisco Certified Expert Consulting Firms
Cisco 520 Secure Router Consultancy Setup and Support
Cisco CCDP Network Engineer Employment Opportunities in Akron Ohio Microsoft Certified Remote Support Careers Akron Canton
Cisco CCIE Online Consulting Yellowstone County Montana Windows Security Computer Consultancy Companies
Cisco CCNA Telecommuter Job Computer Consultant Part-Time Jobs
SCVMM 2016 Security Consulting
SCVMM 2016 Templates Integration Services

System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is designed to provide a unified mechanism for deploying and managing virtualized fabric and services across hybrid networks that can incorporate private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with any aspect of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to migrate smoothly from legacy versions of VMM, develop processes for building and deploying VMs and hosts, design fault-tolerant compute and storage clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to assess the strategic advantages of new technologies like Storage Replica and Shielded VMs. Progent's certified hypervisor professionals offer world-class Windows Hyper-V consulting and VMware ESXi expertise.

Cisco Certified Expert Catalyst Switch IOS-XR Outsourcing Catalyst Switch VSS Integration Services
Cisco Certified Experts Rhode Island Networking Company Providence, Warwick, Cranston, RI Management
ProSight Server and Desktop RMM Specialists
ProSight Patch Management Automation Consultant

ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running efficiently by tracking the state of critical assets that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent engineering consultant so that any potential problems can be resolved before they have a chance to disrupt your business.

Cisco Computer Network Consulting company Cisco Technology Consulting Company in Bakersfield, Kern County
Cisco Integration Companies in Stamford Danbury Greenwich Cisco Tech Consultant Fairfield County Connecticut
Cisco Network Administration in El Paso Greater Ciudad Juarez Small Business Computer Consultants in El Paso Texas
Cisco Network Support Company Small Business Specialist for Cisco St. Cloud
Cisco Solution Provider Small Office IT Consulting Services for Cisco New York - New York City, NY, Buffalo, NY, Rochester, NY, Syracuse, NY
Cisco Virtual Private Network Professional Onsite Technical Support
Wyoming System Engineers
Missouri Software Security Consultant

Progent’s Technical Response Center offers low-cost nationwide extended hours remote assistance for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide extended hours telephone help and online direct computer connection to troubleshoot and repair network problems quickly and affordably.

Cisco and Microsoft Certified Expert Plano, TX Computer Support For Small Offices Solution Providers
Cleveland Ohio Microsoft SharePoint Server 2007 Support Consulting Services Cuyahoga County Ohio
Telepresence Specialists
IP-PBX Remote Technical Support

Progent's Cisco-certified VoIP phone and video IP phone experts can help your business to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, originally named CallManager, or with Unified Communications Manager Express (CME) to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM applications such as Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's consultants can provide support with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.

Computer Engineer Port of Mobile, Alabama Mobile Outsourcing for Microsoft SharePoint Server 2010
Operations Manager Online Support
System Center Operations Manager Support and Integration

Progent's Microsoft-certified consultants have over a decade of background planning, deploying, optimizing and repairing Microsoft SCOM solutions and can provide companies of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on industry best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or on-premises troubleshooting to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.

Computer Expert Exchange 2016 Networking Consultancy Services
Computer Network Consultants for Wichita Kansas Kansas Manager
Computer Tech Port of Mobile, Alabama Small Business Outsourcing for Microsoft Exchange Server 2013 in Mobile
Professionals for Windows Hyper-V 2016 Failover Clusters
Information Technology Consulting for Windows Hyper-V 2016 Shielded VMs

Windows Hyper-V 2016 utilizes core technologies first developed for and proven on Azure, one of the world's biggest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to support your vital workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, create and execute a non-disruptive migration strategy, educate your IT administration and support personnel, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution gives you maximum business value.

Consult for Private Clouds for Small Businesses Private Cloud Integration Specialists
Consultant for Microsoft Access reports Microsoft Access report formatting Integration
Consulting Montgomery, AL SharePoint Server 2010 Onsite Technical Support Montgomery, AL
Consulting Services in Olathe Shawnee Lenexa Outsource IT for Remote Help Desk
Unified CM clustering Technology Consulting Services
Unity Technology Consulting Services

Cisco Unified Communications Manager (Unified CM), originally branded CallManager, acts as the heart of Cisco's communications and collaboration platform. CUCM and Unified Communications Manager Express offer a location-independent IP-PBX by integrating with applications that include Unified CM IM and Presence Service, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified consultants can deliver effective and affordable online and on-premises support to help organizations of all sizes to build and administer CUCM deployments by providing Unified Communications Manager configuration and technical support consulting services that add optimum productivity. Progent's consultants can assist with any aspect of CUCM configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover systems for high availability, capacity planning, and integration with Exchange Server.

Consulting for VMware NSX Migration Specialists for VMware NSX Virtual Networking
Denver IT Consultants Denver, CO Small Business Network Consulting Services
Des Moines Systems Engineer Des Moines Implementation
IT Consulting for Application Monitoring
Comprehensive Event Management Network Consultants

Even if your company has a minimal network services group and a modest IT budget, your information system can still feature the same high availability and performance that once required a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier IT professionals, the latest system management software for proactive monitoring and threshold alarms, and cost-effective service programs such as a help desk service to keep your vital business applications and hardware up and running.

Design Firm for Networking in Concord Microsoft and Apple Support Company Concord California
Detroit, Michigan Integration Company Detroit Service
Dynamics GP Great Plains Software Computer Consultant Technical Support Services for Great Plains
Exchange Server 2010 Small Business Network Consulting in Madison, Dane County Network Security Consultant in Madison
Exchange Server 2010 Upgrade Consultants Exchange Server 2010 Migration Consulting Services
Exchange Server 2013 Outsourcing IT Consultancy Services Company for Exchange Server 2016
Exchange Server 2016 Migration Forsyth County North Carolina Winston-Salem Support Organization
Exchange System Recovery in Augusta Aiken Augusta Aiken Exchange 2007 Computer Consulting Group
Crystal Reports Coding
Reporting for SQL Server Analysis Services

Progent offers online and onsite consulting to help you with any phase of BI reporting from troubleshooting or enhancing reports to planning and implementing an advanced BI environment. Progent's BI consultants can help your company to support your current reporting system, assist you to migrate databases and applications from a legacy reporting platform to a current solution, and deliver custom remote mentoring to meet your individual requirements. Progent’s business reporting and analytics consultants offer expertise in all popular BI reporting and visualization tools such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.

Expert Microsoft Certified Exchange Hosting Consultant Services Exchange Email Hosting Consulting Services
Firewall Network Consultant in Virginia CISSP Forensics Services Virginia
Firewall Security Contractors in Maricopa County Arizona Security Firewall Network Install Mesa
Forensics Services Security Security Consultant
Forsyth County North Carolina SharePoint Remote Consulting SharePoint Server 2007 Computer Consultant
Fort Lauderdale, Florida Network Support Consulting Fort Lauderdale, Florida Computer Consulting
Tracking Service Costs Network Consultant
Service Reports Computer Engineer

Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all delivered services. Unlike some independent consultants or local support organizations who provide minimal documentation or specifics of services performed, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the service documentation sent by every consultant to each client. The discipline of documenting and archiving support records allows more efficient support and avoids a slew of common misfortunes such as when a service client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.

Fort Wayne Small Business Computer Consulting Firms Fort Wayne, Indiana Computer Firms
Grand Rapids, Michigan Computer System Consultant Microsoft Certified Small Business Computer Consulting Services
Small Business Managed IT services Consultancy
 Network Infrastructure Monitoring Engineer

Progent's ProSight portfolio of managed services are designed to provide organizations who maintain small in-house network administration and support staffs with affordable access to world-class management tools and technical expertise. Advantages of the ProSight line of managed services include predictable IT management expenses, smart automation of common administrative processes, ongoing absorption of new technology, smooth transition from older systems to modern solutions, improved alignment of information technology with strategic goals, guidance from veteran network consultants, and freeing up management to concentrate on business issues rather than fast-evolving network technology.

Help Desk Process Setup and Support Microsoft Help Desk Network Consultant
Progent Startup Company Information Technology Outsourcing Company
Migration Consulting for Progent Small Businesses

Les Kent has a 35-year track record of successful technology integration, corporate management, sales, and operations. He has demonstrated a talent for creating elegant information technology solutions during his time as as a network architect, programmer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and major corporations.

IT Consultants for Office for Mac Microsoft VBA for Mac Remote Consulting
IT Outsourcing Advantages White Papers Whitepaper
IT Outsourcing Problem Resolution Pasadena, Harris County Microsoft Windows Network Management Services in Pasadena, TX
IT Technical Support Company for Cisco in Virginia Beach, Norfolk, Chesapeake, Richmond, Arlington Information Technology Consulting Group
Independent Software Consulting for Jacksonville Florida Florida Consultant Services
Independent UNIX Technical Support in New York Microsoft Support Organization
Installer in McKinney Texas Urgent Network Consultancy Services in Collin County Texas
IT Service Provider for PC Desktop Management
SCCM 2012 IT Consulting

Progent's network engineers can help your company to automate desktop software update management by delivering expertise with administration solutions such as Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).

Integration Specialist for Cisco Idaho Cisco Computer Network Providers in Boise City Idaho
Iowa Cisco Support Firm Outsourced IT Management Services for Cisco in Iowa
Job Openings for Microsoft MCITP Engineer Freelance Jobs for Microsoft MCP Engineer
Juniper Routers Protect Firewall Audit for Juniper Networks VPN
Juniper Security Appliances Security Team Juniper Technology Security Organization
IT Consultant for Linux
Colbolt Linux Network Consultants

Progent's Linux support experts offer small and mid-size businesses and developers support for administering and supporting Linux systems that run with Microsoft-based technology. Progent can give your business access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of experience offers you an easy single consulting firm to help you create and maintain a protected and robust cross-platform network and communications environment that allows Linux and Microsoft interoperability by combining Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

Juniper VPN Specialists IT Services for Juniper Security Appliances
Integration Support for Microsoft Dynamics GP ERP
Consulting for Dynamics GP Software

important characteristics of Dynamics GP accounting include a modular structure that allows you to license only the functionality you need, a standards-based architecture built on Microsoft technologies to secure your investment and offer a highly integrated environment, enhanced reporting capabilities that permit you to track all operations, revenues and spending and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the capability to process information from almost any database or desktop software into Microsoft Dynamics GP/Great Plains, plus an open design that makes it easy to create custom programs. Progent can help you configure and maintain a reliable, secure server and communications network to support Dynamics GP, and can provide experienced GP consultants to help you convert the advanced features of Microsoft Dynamics GP accounting into a high-value business management solution.

Las Vegas, Nevada System Support Las Vegas, NV Consultancy Services Company
Linux Network Consultant Consultants Tulsa
Amazon Web Services enterprise hybrid cloud solutions Programmer
Amazon EC2 endpoint Programming Firms

Progent can provide affordable online consulting to help businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Glacier for value-priced long-term archiving. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, configuration, administration, performance optimization, licensing management, backup/restore solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you create cloud-centric or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS resources. Progent can provide occasional support to help you to resolve technical roadblocks or Progent can deliver project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on schedule and within budget.

Linux Troubleshooting Online Cisco Certified CCIE Problem Resolution
Local Illinois Administration Illinois Assessment
Microsoft Lync Server 2010 Engineer
Lync Server 2010 Professional

Progent's Microsoft consultants can assist you to evaluate the value of Lync Server for your environment and can help you to design and carry out a rollout of Microsoft Lync Server that centralizes the control of Instant Messaging and Presence and improves the productivity of your office staff, at-home workers, and mobile workforce. Progent's consultant's can in addition help you to carry out an efficient upgrade to Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how you can use Microsoft Lync Server 2010 to improve the collaborative functions of MS Office applications, and offer online seminars and ongoing technical support for Microsoft Lync and other Microsoft technologies.

MRTG for Linux Consultant Services Engineer for Linux Network Monitoring, Nagios and MRTG
Dynamics GP Customization Consult
Dynamics GP Customization Consultants

Progent's seasoned application designers and programmers can help your business to build customizations to Microsoft Dynamics GP that address the special needs of your organization while retaining the advantages of seamless Windows integration. Progent can also offer expertise with a range of software development tools that can be used to create integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

MS Dynamics NAV Integration Support Integration
Manager for Microsoft Exchange Portland - Hillsboro Portland - Gresham Microsoft Exchange Server 2013 Information Technology Consultant
Mandrake Linux, Sun Solaris, UNIX Online Consulting in Chandler Tempe Mesa Gilbert Red Hat Linux, Sun Solaris, UNIX Technical Support Chandler, Maricopa County
Solaris Network Services
UNIX Network Administration

Progent's UNIX family consulting services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient single consulting firm to help you build and maintain a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE, Debian GNU/Linux and Mandrake.

Menlo Park Tech Support For Small Business Northern California Consolidation for Palo Alto
VirtualPC for macOS Remote Support
Computer Consulting for Remote Desktop Connection for Apple Mac

For businesses with a mix of Mac and Windows computers, there are two basic alternatives for using Microsoft Windows-only software on macOS or OS X: remote access to a physical Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach an Apple Mac to a networked Windows-based PC to use Windows software and share system resources. Virtual PC for Mac emulates Windows on an Apple Mac system so you are able to use Microsoft Windows programs directly. Progent's macOS and Mac OS X technology support experts can assist you to maintain these solutions for using Microsoft Windows programs on your Macs and can also assist you to evaluate and configure other solutions for Windows platform emulation.

Meraki MR30H Access Point Online Help Meraki Wireless AP Network Consulting
Meraki MR66 Access Point Integration Services Meraki Dashboard IT Services
Microsoft Certified Expert ISA Server Services Internet Security and Acceleration Server Support and Setup
Microsoft Certified High Availability Server Clustering Remote Technical Support Clustered Windows Engineer
Microsoft Entourage and Exchange Integration Services PST files and Outlook for Mac Outsourcing
Microsoft ISA Server 2006 Consulting Consulting Services for ISA 2006 Firewall
Microsoft MCITP Consulting Employment Opportunities in Menlo Park CA Network Support Employment in San Francisco Peninsula
Microsoft Office 2003 Information Technology Outsourcing
Network Companies for Microsoft Windows

Progent’s IT outsourcing packages offer economical network consulting for small organizations. Whether it includes planning network infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new email platform, monitoring your system, or developing an on-line business application, outsourcing your network technical services can reduce expenses and minimize risks, allowing network support budgets to increase in a more moderate and manageable fashion than is feasible by assembling a bulky, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and highly available system architecture for your vital business software based on Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.

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NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with continual replication to provide fast, zero RPO disaster recovery between sites that are up to 300km apart. Progent's team of veteran IT consultants can assist you to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by delivering guidance with tasks such as assigning shelf IDs, arranging aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery system to prove adherence with information assurance standards and regulatory mandates.

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Progent's certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with multiple sites, remote workers, and mission-critical web applications. Progent's ISA Firewall consultants are available to help your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your network protection needs without overly restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.

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Progent can provide the support of a veteran consultant with extensive experience configuring, managing, and enhancing telepresence systems from leading vendors such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house network management team, your Internet Service Provider, and your telepresence platform supplier to assist your organization maximize the strategic value of your video conferencing ecosystem.

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Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to get an unbiased evaluation of the health of their information system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a more manageable and more secure AD implementation. Both versions also provide the ongoing benefits of state-of-the-art remote network monitoring and management technology. These benefits can include lower-cost management, better compliance with government and industry security regulations, more efficient utilization of IT assets, faster problem resolution, more dependable backup and recovery, and less downtime.

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ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows rapid restoration of critical files, apps and virtual machines that have become unavailable or corrupted due to component failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical data.

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SQL Server 2005 delivers powerful, familiar tools to computer experts as well as to network users, reducing the complexity of designing, deploying, managing, and using company information and analytical programs in environments ranging from handheld devices to enterprise data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with real-world experience and broad knowledge in designing and building information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with continual replication to provide fast, zero data loss disaster recovery (DR) between datacenters located as far as 185 miles away from one another. Progent's team of veteran network experts can help your business to plan, deploy, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your technical needs and IT budget. Progent can make sure you follow best practices for installing your MetroCluster solution by providing guidance with procedures like assigning disk pools, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster DR solution to verify adherence with information assurance standards and regulatory requirements.

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Progent's pricing policy is to bill for phone service and on-premises visits per minute. As a result, you are billed only for received support. Progent does not impose a more expensive rate for off-hours or urgent support, and within California or in areas where Progent provides in-person support, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no service activation fee and requires no monthly commitment for services delivered during normal business hours. Many support firms impose large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity does away with big invoices for quick repairs so you will not be tempted to allow minor problems to fester.

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Progent offers the support of Microsoft-certified engineers as well as experienced database application developers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and certified security consultants to assist your business to assess the likely benefits of SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, design and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and define a cost-effective and secure network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.

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Progent offers two ultra-affordable service packages designed to allow small businesses to get an objective network security evaluation from a premier security engineer. With Progent's External Security Inventory Checkup, an engineer administers an extensive test of your IT infrastructure from outside your company firewall to determine possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, an engineer executes a system scan from a secure machine within your company firewall to assess your exposure to inside assaults. The two security inventory packages are set up and executed from a secured remote location.

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For medium-size businesses looking for IT consulting services, Progent offers a variety of options such as on-site service, remote assistance, phone-based Help Desk, round-the-clock support with automatic network monitoring, emergency staffing, site relocation support, application programming, and professional consultation. For medium-size companies in California or other areas covered by Progent's onsite consultants, Progent offers professional in-person help for solving network issues quickly and affordably.

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Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to evaluate your organization's preparedness to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you directly to collect information about your existing AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient AV and backup/recovery system that minimizes your vulnerability to ransomware and meets your business needs.

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Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco appliances for streamlined management.

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Progent offers three basic kinds of Help Desk services : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts offers your customers convenient access to a reliable support group with extensive experience delivering phone support and online troubleshooting for networks based on Microsoft products. Progent's focus is on earning the support Help Desk a respected reputation as a solid contributor to business performance. Progent's target is to fix and not merely report problems.

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Progent can assist you to utilize Cisco's networking technology to build a robust foundation for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in key areas such as hardware utilization, security and compliance, manageability, uptime, and disaster recovery.

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Progent is one of the most experienced IT support companies for integrating email solutions based on Exchange 2000 Server. Progent is skilled in helping small businesses receive all the advantages of Exchange 2000 for typical situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 Server support.

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Progent offers the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and international standards of skill that IT security managers are required to learn. CISM provides business management the assurance that consultants who have earned their CISM credential possess the background and capability to provide efficient security administration and consulting services.

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Progent offers expertise for security evaluation products including LANguard from GFI for running a set of programmed network auditing scans to uncover potential security gaps. Progent has extensive knowledge of security analysis tools and can help you to make sense of audit reports and respond effectively. Progent can show you how to design protection into your business processes, install scanning applications, plan and deploy a secure network environment, and recommend procedures to optimize the security of your IT system. Progent's security engineers are able to assist you to set up a firewall, design safe remote connectivity to email and business applications, and integrate virtual private network. Progent's qualified security experts can validate the protection of web software and can provide comprehensive information security tests of company-wide security to determine your company's compliance with key industry security standards such as HIPAA, PCI, and ISO 17799.

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Progent's Cisco certified Wi-Fi experts offer affordable online and on-premises support for both end-of-life and current 802.11ac Aironet Wi-Fi access points and Progent can assist you to design and maintain Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet APs.

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Progent’s IT outsourcing services provide affordable computer consulting for medium-size companies. Whether it involves planning network infrastructure, setting up an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or creating a web-based business solution, outsourcing your IT technical services can reduce expenses and minimize uncertainties, permitting IT service expenses to grow in a more linear and controlled fashion than is possible by amassing a bulky, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a secure and highly available network architecture for your critical Windows-based applications such as Windows 2008, Exchange Server, and SQL Server.

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For enterprises with branch offices in California or any region served by Progent's engineers, Progent's Microsoft-Premier IT support professionals and certified Cisco system specialists offer a variety of IT support services such as project planning, SOX compliance, site relocations, corporate security, network architecture, on-site or phone-based branch office support, and technical support for data center hosting facilities. A Progent IT consultant can help you plan a multi-site network that makes smart use of colocation facilities and Internet data centers. Progent’s Microsoft Certified engineers can help large corporations design, integrate and maintain massive rollouts of updated versions of Microsoft products including Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional consultants can help you configure Cisco technology for connectivity solutions that combine basic, high-performance, integrated, and remote networking.

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Network monitoring commonly entails observing a system's resource utilization in order to uncover data traffic backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that work under Linux or UNIX and can be deployed to observe mixed-platform environments where UNIX and Windows operate together. Progent's system support engineers can show you how to take advantage of both these programs to tune and repair your network. Progent's Linux support professionals offer small companies and developers assistance with administering and supporting UNIX/Linux and Solaris networks that coexist with Microsoft-based products.

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If your business network combines Linux platforms with Microsoft Windows, Progent can help you to incorporate your IT resources into a cohesive environment that permits all your operating systems to coexist for easy administration, seamless information exchange, high availability, enhanced performance, and strong security. Progent's UNIX/Linux and Microsoft Windows coexistence support offerings feature network infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical support and troubleshooting, on-site technical support, and Help Desk services.

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Progent's support specialists in Apple OS X and Microsoft Windows technology can show you how to integrate Mac and Windows systems into seamless networks with resource sharing and collaboration support. Allowing productive co-existence among a variety of servers and workstations powered by Mac OS and Microsoft Windows calls for broad knowledge of and experience with Mac and Microsoft products. Progent's background in Microsoft and Macintosh consulting makes it possible to offer expert support to businesses that depend on these technologies to maintain their strategic edge. Progent can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.

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Cisco has developed a full array of routers including routers designed to provide the protection, bandwidth, and availability demanded by customers from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to grow as you add new users, start new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers based on the Cisco IOS platform, such as the Cisco 800 family of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Series Routers.

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Progent provides technical support for medium size companies who have 100 to 250 system users. The medium size business or office has typically been an underserved part of the market for network consulting services. The cost structures and support access practices of major third-party service organizations make them excessively expensive for the typical small company or small medium business (SMB), which usually has a modest information technology budget with which to maintain an information system whose complexity and sophistication are often similar to the information systems of far bigger companies. Progent's support delivery model, which takes great advantage of remote service, virtual office technology and proactive network monitoring, significantly lowers the IT maintenance expenses of an SMB while offering the mid-size organization with big-company service from professional, world-class experts knowledgeable in a wide array of midsized business technologies. If your medium size company or small business is looking for levels of IT support appropriate by a medium size organization without budgeting enterprise prices, contact Progent.

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