For small business networks located within the state ofNew York, Progent's Microsoft certified technical experts can deliver phone support and remote troubleshooting to repair your network systems troubles quickly and affordably. Progent has developed enterprise-class skills, software tools, and support knowledge bases to troubleshoot and fix computer network problems without the cost and time delays associated with onsite technical service visits.

If yourNew Yorkbusiness is situated beyond the larger urban areas such asNew York City, Buffalo, Rochester, Yonkers, or Syracuse, your local computer support options may be limited in technical capability, or not available during a crisis. This results in a network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progentís team of network professionals average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a large variety of technical tasks for a varied range of customers. This means you get not only the technical competency needed for the task, but a professional with proven methods for applying those skills to assist with cost effective network solutions.

Juniper Consulting
Progent's Juniper Networks-authorized network consultants can help you to plan and implement Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate smoothly from discontinued devices to the latest versions. Progent's Junos OS consultants offer expertise with Juniper's premiere network control software to help you to streamline the management and strengthen the security of your Juniper VPN devices and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software platformS and can help you maintain networks that include a combination of Juniper's OS platforms.

Progent's Test and Design Lab at the Herakles/QTS Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento can be used for piloting line-of-business applications, creating cost-effective system upgrade methodologies, evaluating and optimizing performance, designing or verifying disaster recovery strategies, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent customers who lack adequate in-house resources to configure proper pilot environments, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping critical network initiatives on schedule.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network operating efficiently by tracking the health of critical assets that drive your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT personnel and your Progent consultant so that any looming problems can be resolved before they can disrupt your network. Find out about Progent's complete ProSight portfolio of low-cost network monitoring and management services for small and mid-size organizations.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies compliance settings control, keeps track of network assets, protects against corporate data leakage, performs network health monitoring, allows safe self service, and offers a common control mechanism for managing multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can help your organization with any aspect of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.

Dynamics GP Upgrade and System Integration Consulting Services
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided integration, software development, training, and debugging since the product's original release. Progent offers in-depth expertise for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help you to plan, test, and carry out an efficient upgrade from a an outdated release of GP to the current version of Dynamics GP, Learn} about Progent's Dynamics GP upgrade and integration consulting services.

NetDocuments Consulting Expertise
NetDocuments is a cloud-based document management system designed specifically for the legal profession. Progent offers access to NetDocuments consultants who can provide high-level guidance to assist your organization to plan, configure, manage, tune, or debug a DMS environment based on NetDocs. For information about Progent's consulting support for NetDocs, refer to NetDocs DMS consulting expertise.

Microsoft Dynamics NAV Consulting
The latest release of MS Dynamics NAV ERP offers several innovations such as Personalized Role Centers, improved analytics and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV consulting experts can provide software development, configuration and debugging support to help you to take advantage of Microsoft Dynamics NAV. Progentís engineers can show you how to integrate Microsoft Dynamics NAV ERP software to additional services and programs. Also, Progent can assist you to create and utilize databases so you can enhance your understanding of your operations, attract more clients, expand your sales strategies, and build productive alliances.

Consulting and Troubleshooting Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is designed to offer a unified mechanism for deploying and managing virtualized fabric and services across hybrid environments that can include private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with any aspect of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, help you upgrade smoothly from legacy releases of Virtual Machine Manager, develop workflows for creating and installing VMs and VM hosts, implement high-availability compute and storage clusters, integrate your private cloud resources with public clouds, set up virtual switches, develop and debug PowerShell scripts, and assist you to evaluate the potential advantages of the latest capabilities like Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals can provide world-class Hyper-V consulting and VMware vSphere support.

Microsoft Active Directory (AD) Planning and Integration Consulting
Progent's Microsoft-certified Active Directory experts have broad knowledge troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, lost AD objects, removal of legacy software configuration objects in on-line AD environment, and fixing of unsuccessful installations of Active Directory and AD-integrated software. Progent is also experienced in using advanced AD utilities like ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest configuration strategies that address key areas such as Active Directory naming standards, hierarchical structure, IT administration structure, selection and structure of group policy objects, as well as protection and monitoring definitions. Progent can also evaluate the impacts of server and service implementations on functionality and performance. Progent can help companies to plan and implement deployments of Active Directory Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.

Endpoint Device Security Defense Solutions for an At-Home Workforce
Progent can assist small and medium-size businesses to install network security protection systems and provide cleanup services to support remote workers. To find out about Progent's security protection services for teleworkers, refer to endpoint device security protection solutions for telecommuters.

Cisco WiFi Controller Integration and Support Consultants
Cisco's Catalyst line of wireless controllers streamline the management of wireless LANs by unifying the provisioning and management of wireless APs, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and hardening security by detecting cyber threats and filtering traffic content based on user class and location. Progent can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or implement a smooth transition to Cisco's modern Wi-Fi controller solutions. For {more information, see Cisco Catalyst wireless controller expertise

Teleconferencing Expertise for an At-Home Workforce
Progent's experts can assist small and mid-size companies to deploy and debug teleconferencing solutions to allow their at-home workers to collaborate safely and efficiently with colleagues and customers. For details about ways Progent's experts can help companies to integrate and manage video conferencing applications for at-home workers, see video conferencing consulting services for teleworkers.

Cisco Wireless VoIP Phone Solutions
Integration of Cisco's wireless IP phones typically requires that you configure and optimize many key pieces of your Wi-Fi infrastructure including APs, routers and switches, wireless LAN controllers, and management software. Progent's Cisco wireless VoIP phone configuration and troubleshooting experts offer online and onsite assistance to help your organization build and manage a Cisco wireless IP phone solution by providing integration services that can range from debugging the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.

Microsoft Exchange 2013 Upgrade Services
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations as well as a revamped architecture. These enhancements affect vital areas like manageability, high availability (HA), security, operational costs, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can deliver remote or on-premises expertise to assist your organization to administer, tune and debug your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more current version of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment model.

Talk to a Progent Network Support Expert
To learn how you can get in touch with a Progent network consultant for online or on-premises help, phone 1-800-993-9400 or go to Online Network Support.



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