For office networks located anywhere in the state of New York, Progent's Microsoft authorized engineers can deliver phone help and remote troubleshooting to repair your network systems problems quickly and cost effectively. Progent has acquired top-notch expertise, advanced software utilities, and support databases to identify and fix IT problems without the cost and time delays associated with on-site service calls.

If your New York organization is located beyond the larger metropolitan areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your nearby network systems support choices may be limited in skills, or unavailable during an emergency. This can result in a computer network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progentís group of field proven network consultants average more than twelve years of real-world computer industry experience, in the trenches of network support, performing a extensive variety of technical projects for a extensive range of customers. This means you obtain not just the technical expertise needed for the task, but an expert with proven methods for applying that expertise to assist with efficient network solutions.

Planning and Support Expertise for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager consultants can help organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your company to upgrade from an older version of SCVMM or from a third-party virtualization management system, and Progent can help you to enhance and troubleshoot your existing SCVMM 2012 ecosystem so you realize maximum business value. Progent also offers SCVMM 2016 migration consulting to assist you to plan and implement a smooth upgrade from SCVMM 2012 to SCVMM 2016 so you can benefit from new security features, more affordable VMM storage options, and other improvements.

Full Range of Security Help
Progent's CISM, GIAC, and CISA certified security experts can help you to perform comprehensive security evaluations, recover quickly from intrusions, set up firewalls, set up safe mechanisms for off-site and mobile access, install spam filtering and email encryption, and craft a company-wide security strategy built around 24x7 automated monitoring. Progent's ProSight family of managed security monitoring and management services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection for centralized endpoint protection.

Progent's Test and Design Lab at the Herakles/Quality Technology Services Data Center
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento can be used for piloting mission-critical applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, designing or verifying disaster recovery strategies, mitigating compatibility problems, and building training environments for new products and technologies. For Progent customers who lack sufficient internal resources to configure proper pilot environments, the lab cuts capital costs and technical risk and helps keep vital IT initiatives on schedule.

World-class Cisco Support from Experienced CCIE-certified Consultants
Progent is the leading source of convenient, quick, and economical access to Cisco CCIE Certified engineers. Cisco Certified Internetwork Experts are elite networking experts who are awarded this prestigious classification only as a result of thorough examination by Cisco. CCIEs can handle the most complex issues surrounding network architecture, implementation, troubleshooting, and service. Progentís CCIE experts work intimately with Cisco in-house staff in identifying issues with Cisco's IOS software and developing workarounds or obtaining patches to correct anomalies. Progent offers fast contact with a CCIE by telephone so you are able to get immediate help for complex network problems that are impacting business productivity but are beyond the scope of your local IT support resources.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified IP Voice specialists can provide Cisco UC560 consulting support to help you to manage your legacy UC500 VoIP gateway or plan and carry out a smooth migration to a modern IP telephony and voicemail system.

Migration Help for SharePoint 2013
Progent has been delivering SharePoint consulting services since the initial SharePoint product was released more than a decade ago, and Progent has the scope of IT know-how to assist organizations of any size to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can help you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; determine if an on-premises, Cloud-based or hybrid configuration is best suited for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can assist in specific tasks associated with your SharePoint 2013 deployment.

Cisco Firepower Firewalls Integration Services
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer centralized control of advanced security capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco-certified CCIE firewall experts can assist your organization to design and execute an efficient migration to Cisco Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's cloud-based services to create and centrally control network environments that include local offices, data centers, and cloud resources. For more information about Cisco's Firepower line of Next Generation Firewalls, refer to Firepower firewalls integration experts.

IT Consulting for Small Governments
Progent has extensive experience delivering a broad range of online network support and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is among the industryís pioneers in providing expert online network consulting and has delivered IT support to organizations in every state. Progent's remote network consulting for local governments eliminates travel costs and solves problems more quickly than on-premises service calls.

Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes core features first developed for and proven on Azure, among the world's biggest public clouds. This pedigree significantly improves the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing data security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consultants can help you to assess the benefits of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network architecture for a cloud-based or hybrid installation, create and execute a non-disruptive migration plan, train your IT administration and technical support personnel, and deliver as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution delivers maximum business value.

Wireless VoIP Phone Solutions
Creating solutions with Cisco's wireless VoIP phones usually requires that IT teams configure and fine tune many key pieces of your Wi-Fi infrastructure such as wireless access points, routers and switches, Cisco wireless LAN controllers, and network management software. Progent's wireless IP phone configuration experts offer online and on-premises support to help your organization create and manage a Cisco wireless IP phone deployment by delivering services that range from debugging the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.

Citrix XenServer Consulting Support
Progent's Citrix XenServer consultants can help your company to understand the business advantages of XenServer as well as additional Citrix platforms, and can assist you to design, validate, execute, troubleshoot, and support a Citrix XenServer installation. Progent can also assess your existing XenServer environment and show you how to optimize resource utilization, responsiveness, protection, availability, and recoverability.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading information security companies to provide centralized management and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email that stays inside your corporate firewall. Learn more about Progent's entire ProSight line of value-priced outsourced network management services for small and mid-size businesses.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk consultants and CUBE integration consultants can help you to design, deploy, manage, troubleshoot and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE-connected SIP trunks. Progent can provide affordable remote or on-premises expertise to assist businesses to migrate smoothly to a productive unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft collaboration consultants can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business Server or Lync Server for access to a SIP-based IP PSTN trunk.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide remote or on-premises access to a Cisco Certified Internetwork Expert (CCIE) engineer to help your business to design, implement, administer and repair converged communications networks built on Cisco Unified Communication products in a local, cloud-centric, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have extensive backgrounds helping companies of any size to create advanced collaboration solutions by delivering services that include Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager planning and deployment, Voice over IP and video phones configuration, and Cisco wireless IP phone deployment. Progent can help you with Cisco's extensive portfolio of UC applications like Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.

Talk to a Progent Computer Support Expert
To find out how you can get in touch with a Progent network consultant for online or onsite expertise in , phone 1-800-993-9400 or go to Remote Computer Support.

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