New York Computer Network Consultant
for Small and Midsize Business Computer Networks:
Remote Support and Troubleshooting
For small business networks located within the state ofNew York, Progent's Microsoft and Cisco qualified consultants can deliver online assistance and troubleshooting to solve your computer system problems fast and cost effectively. Progent has developed top-notch skills, software tools, and support databases to identify and fix network problems while avoiding the high cost and time delays associated with in-person service visits.
If yourNew Yorkcompany is located outside of the larger metropolitan areas such asNew York City, Buffalo, Rochester, Yonkers, or Syracuse, your nearby computer network support options may be limited in technical expertise, or unavailable during urgent situations. This results in a computer network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progent’s group of seasoned network engineers average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a broad variety of technical projects for a varied range of clients. This means you obtain not just the technical expertise needed for the task, but a consultant with proven methods for applying those skills to provide affordable network solutions.
Business Intelligence Reporting and Analytics Consulting and Development
Progent’s BI reporting consultants offer remote and onsite consulting to assist you with any aspect of business intelligence (BI) reporting ranging from debugging or enhancing applications to designing and deploying an advanced BI environment. Progent's BI experts can assist you to support your current reporting environment, help you to upgrade reports from an outdated reporting product to a modern one, and provide custom remote training tailored to your specific needs. Progent’s management reporting and analytics professionals offer expertise in all popular business analytics reporting and visualization tools such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.
Google Android Smartphone and Tablet Integration
Progent's Android phone integration consultants have years of background providing remote and on-premises support for organizations of any size who need to incorporate Android phones and tablets into their information networks so that mobile clients can work together while on the go. Progent offers the range of skills to resolve technical problems that involve numerous manufacturers and that represent a combination of older and up-to-date technology. Progent provides cost-effective remote consulting to assist you with any facet of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to help you to handle especially stubborn IT problems, or Progent can provide comprehensive project management services to ensure that you finish strategic network projects on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers expertise with all major operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or individual classes to help you manage and operate Android phones and tablets to maximize their business value.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service provides complete hosting of a small company's servers in a solution that delivers the maximum level of availability and scalability and is in addition easy to migrate to any data center. Progent's Private Cloud hosting services are built upon proven virtualization architectures that enable small and midsize companies with mixed- platform environments to economize dramatically on the costs of capital equipment, infrastructure support, and network management while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility. Find out about Progent's ProSight family of managed IT services for small and mid-size organizations.
Full Portfolio of Security Assistance
Progent's CISM, GIAC, and CISA certified security consultants can help you to perform complete security audits, recover quickly from intrusions, configure firewalls, configure secure mechanisms for off-site and mobile access, deploy spam filtering and email encryption, and develop a corporate-wide security plan built around 24x7 automated network monitoring. Progent's ProSight family of remote security monitoring and management services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection for unified endpoint security.
NetDocuments Consulting Expertise
NetDocuments is a leading cloud-based document management system built for the legal profession. Progent can provide the services of NetDocs specialists who can provide expert advice to assist you to design, deploy, administer, tune, or debug a DMS solution based on NetDocuments. For details about Progent's consulting services for NetDocs, see NetDocuments DMS consulting services.
Cisco IOS software Update Support
If you incorporates Cisco routers, you may be running an old version of IOS, the network OS powering almost all Cisco router as well as the latest Cisco switches. Cisco often provides updates to IOS in order to correct bugs, plug security weaknesses, or add features. Unfortunately, updating Cisco IOS or other Cisco operating systems can be tricky, depending upon your Cisco appliance and your network infrastructure. For example, there could be limitations of internal Flash storage that might cause a new software version to execute incorrectly. Progent's Cisco CCIE-certified consultants can provide a wide selection of support services associated with upgrading Cisco IOS or other Cisco control software like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent can run inventories of your Cisco software, recommend appropriate updates, provision Cisco appliances, transfer software images/, activate and verify your new software, optimize performance, troubleshoot issues, and teach your IT managers how to take advantage of any important new features.
Help Desk Co-management Services
Progent’s shared Help Desk services allow your business to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of seasoned desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative support solution built around the leading professional services automation platform for handling service requests, ticketing, responsibility, status tracking, and reporting. For details, refer to Progent’s shared Help Desk services.
Help Desk Support for Teleworkers
Progent offers small and mid-size businesses overflow or comprehensive Help Desk support for at-home workers. For information about Progent's overflow or comprehensive Help Desk Call Center support services for a remote workforce, go to Help Desk Call Center support for remote workers.
Progent's Consulting and Training Support for Microsoft Office Word and Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a wide selection of affordable online consulting services to help you to manage and troubleshoot your legacy Microsoft Office Word environment or help you to move to a newer version of Office Word. Services available from Progent's experts include VBA software development, isolating and fixing compatibility issues between different releases of Word, interfacing Word with different Office apps such as Excel and Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, and smart phone and tablet integration, and online Office Word training sessions tailored for individuals or groups.
Management Support for Lync Server 2013
Microsoft Lync 2013, renamed Skype for Business Server, is an on-premises platform that allows organizations of any size to create a manageable and protected communications environment that permits a BYOD computing style with chat, presence, web conferencing with app sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts can assist you to manage your current Lync deployment or plan and carry out a cost-effective upgrade to a modern system by providing Skype for Business expertise. Progent can also assist create a hybrid cloud network model that integrates on-premises Skype for Business with Skype for Business Online or with Teams cloud platforms.
Detailed Documentation of Services Delivered
Progent provides full and meaningful documentation of all support work to make sure clients don’t ever feel like a hostage to their support company. Progent sends email documentation of services immediately after completion of each service task, and also provides a printed copy along with monthly invoices. Comprehensive IT support documentation makes it easier for clients to move to a different support organization or assume increased support responsibilities internally. Complete service documentation also provides IT managers the information required to assess the quality of support services and produce more realistic network expense projections.
Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants offer online or on-premises expertise to help businesses of any size to plan, deploy, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide advanced support for all the products, technologies and services that make up building an end-to-end Cisco Jabber solution such as Cisco network devicesand management tools, Microsoft Office apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a cohesive collaboration solution.
Talk to a Progent Computer Consultant
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An index of content::
CUBE Integration Support
CCIE Certified Unity On-site Support
Cisco Unified Communications Manager (CUCM), originally branded CallManager, operates as the heart of Cisco's communications and collaboration solution. CUCM and Cisco Unified Communications Manager Express provide an advanced IP-PBX by integrating with unified messaging applications that include Unified CM IM and Presence Service, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's Cisco-certified network consultants offer effective and budget-friendly remote and onsite expertise to help businesses of any size to create and maintain Unified CM deployments by providing Unified Communications Manager integration and technical support services that add optimum business value. Progent can help with any aspect of Unified Communications Manager support and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Developer Amazon SQS
24x7 Amazon Web Services hybrid cloud solutions Contract Programmer
Progent offers affordable online support to help businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN access and can show you how to create cloud-centric or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS services. Progent can provide as-needed expertise to help you to resolve complex technical issues or Progent can provide project management outsourcing to help you move to the Amazon AWS platform on schedule and within budget.
ProSight Ransomware Recovery Online Troubleshooting
ProSight Behavior-based Antivirus Specialist
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based analysis technology to guard endpoints and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to automate the entire malware attack progression including filtering, detection, containment, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks.
SCVMM 2016 Templates Engineer
SCVMM 2016 and SCOM Integration Services
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is designed to offer a centralized mechanism for configuring and administering virtualized datacenters across hybrid networks that can incorporate private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you migrate smoothly from legacy versions of VMM, design workflows for creating and deploying VMs and hosts, design fault-tolerant scale-out clusters, connect your datacenter resources with public cloud services, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the potential advantages of the latest capabilities like Storage Replica and Shielded VMs. Progent's certified virtualization experts offer world-class Windows Hyper-V consulting and VMware vSphere support.
Wave 2 WiFi migration IT Services
802.11ac Migration Support and Help
Progent’s Wireless Consulting Services provide a fast, economical option for businesses of any size to configure, manage, monitor and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Integration Data Center Colocation
Internet Data Center Network Consulting
Colocation sites make it possible for businesses to share world-class data centers for hosting computer hardware that runs vital applications and services. Progent's Microsoft and Cisco certified consultants can help your business with all facets of your colocation program such as selecting and migrating to a colo site, designing system architecture, specifying hardware, on-site and remote troubleshooting, establishing offsite system management, and training your IT personnel.
Windows Server 2019 Virtual Machine Network Engineer
Windows Server 2019 Cybersecurity IT Consultant
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers major improvements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Cisco Certified Internetwork Expert (CCIE Security) Network Designers
GSNA Consulting Team
Progent provides customers the services of engineers who have been awarded some of the IT industry's most prestigious certifications. Progent believes that customers have the right to be sure that their IT support providers have accredited testing as well as extensive real-world experience so that Progent's clients can use Progent's service with trust. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts confers priority for significantly better vendor help than is available to non-certified service providers, enabling Progent to offer clients a higher level of computer support. In addition, major certifications such as CISSP or ISSEP for network security can aid corporate clients to show compliance with regulatory demands by using the services of recognized IT professionals.
Technology Consulting Services Microsoft SQL Server 2019
SQL Server 2019 Development Network Consultant
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide affordable remote and on-premises consulting expertise, software development, and troubleshooting services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers design and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud-based resources into a cohesive information management solution.
Symantec VelociRaptor Consultant
Symantec Firewall Cybersecurity Group
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and VPN appliances including the Raptor and VelociRaptor line or show you how to migrate to current firewall/VPN technology. Progent can also help you design and implement a comprehensive security strategy that can include firewall and VPN devices and software, outsourced security and virus protection services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your one-stop resource for continuing network help, administration, education, and security consulting.
WatchGuard Firebox M4600 Firewall Cybersecurity Company
Immediate WatchGuard Firebox Security Consulting
Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and maintain a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.
Remote Workforce Network Infrastructure On-site Support
Remote Employees Infrastructure Online Consulting
Progent can help small and medium-size businesses to plan, deploy and troubleshoot the infrastructure for telecommuters.
Exchange 2013 EAC Support and Help
Microsoft Certified Partner Specialists Exchange 2013 eDiscovery
Microsoft Exchange 2013 includes significant improvements to the capabilities of Microsoft Exchange 2010 and introduces powerful new features as well as a revamped structure. These enhancements favorably impact vital areas like manageability, availability, security, operational costs, collaboration, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the potential business benefits of migrating to Microsoft Exchange 2013, create a cost-effective test and deployment strategy, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers affordable remote consulting and management for Exchange Server 2013.
XenDesktop Support and Integration
Citrix XenDesktop Professional
Citrix has developed a comprehensive line of products that deliver advanced manageability, scalability, and performance for server virtualization and for server-based distribution of Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist your company to evaluate the business advantages of Citrix technology and help you plan, test, implement, troubleshoot, and maintain Citrix solutions.
24/7/365 UNIX, Windows Professionals
Best On-site Support UNIX with Windows
Progent's UNIX platform consulting services provide small companies and developers support for managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise provides you with an easy single consulting firm to show you how to build and manage a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Extended Support Desk Technology Consulting
Open Now Virtual Helpdesk Consultant Services
Progent's Microsoft and Cisco authorized experts provide three service programs to help mid-size and large businesses develop a cost-effective and productive in-house Network Support Help Desk. Progent's consulting services include Return on Investment analysis, process analysis and enhancement, management reporting, training of internal staff, and documentation of processes. Progent's Software Selection and Deployment Services help businesses sift through the various top level Help Desk software packages available and determine which products may be too costly, lack key functions, or align poorly with your company's corporate culture. Progent also offers temporary staffing for organizations who need to reinforce their in-house Help Desk staff for special projects or to substitute for vacationing or incapacitated personnel.
Specialist PIX Firewall
Cisco PIX 500 Firewall Migration Consulting
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not support these legacy devices. Progent still provides consulting support for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you determine whether to migrate to next generation firewall technology available from Cisco. Progent's Cisco technology specialists can help you design and implement a smooth upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
Small Business Server 2008 Network Consulting
Microsoft SBS 2008 Online Technical Support
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the foundation for a powerful but manageable IT network. The integration requirements of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires an IT expert with hands-on background and extensive experience in planning and building effective and comprehensive business technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, administering, and troubleshooting IT environments powered by the SBS suite of servers and applications.
Microsoft Expert SharePoint Portal Server 2007 Online Consulting
SharePoint 2007 Support Outsourcing
Progent’s Microsoft-certified experts offer businesses of all sizes consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint Server provides a central location for your workers or clients to connect to, organize, distribute and interact with relevant information, documents, and software and to communicate with one another. SharePoint enables quicker and better decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the information they’ve developed in a way that makes data convenient to locate, download and apply. Progent's certified SharePoint consultants can assist your organization to maintain your existing SharePoint ecosystem or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Microsoft Word for Mac Instruction
Macintosh Instruction
Progent offers one-on-one education customized for people who want to broaden their knowledge of the macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for Mac applications.
Information Technology Consulting Wi-Fi Site Survey
Urgent Online Wireless Site Survey Integration Support
Progent’s Wireless Site Survey assists you to plan and implement a wireless LAN adapted to your environment, offering your business a WLAN that has the reception, speed, load-handling capability, Quality of Service, data protection, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed on-premises service.
Check Point 16000 Firewalls Firewall Configuration
Check Point 900 Firewalls Cybersecurity Company
Progent's Check Point Software firewall experts can help you design, deploy, and manage firewall solutions built around Check Point Next Generation security gateways and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you support older Check Point firewalls or upgrade efficiently to Check Point's modern firewalls.
Office 365 AD FS Online Consulting
Office 365 authentication Engineer
Office 365 is Microsoft's expanding family of productivity programs and cloud-hosted services offered on a subscription basis. Office 365 applications and cloud services are offered in an array of product bundles intended for markets ranging from individuals and households to enterprises. Progent can provide fast and affordable remote access to specialists with expertise in Microsoft, macOS, Apple iOS, and Android platforms. Progent can help your business to evaluate the many subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also help you to create and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud-based resources.
Online Technical Support ISA 2004 Firewall
ISA 2004 Network Consulting
Progent's certified TMG 2010 and ISA Server 2006 experts can help you to plan, deploy, and manage a configuration of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your business needs.
Microsoft Certified Expert Technology Consulting ISA 2004 Server
ISA 2004 Enterprise Edition Server Online Technical Support
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating corporate security solutions for information systems with many sites, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company design and implement an installation of Microsoft ISA Server 2004 that meets your information security requirements without limiting your productivity.
Azure and SharePoint integration Professional
Azure enterprise hybrid cloud solutions Specialist
Progent can help companies of all sizes to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce hardware investments. Microsoft Azure includes a wealth of cloud services and Progent can help you to understand the benefits and restrictions of different cloud networking models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and resources and ensure that you avoid the common errors small companies make when migrating to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN connections and also to manage Apple iOS devices and Google Android handhelds.
Windows Server 2008 Hyper-VI Support
Help and Support Windows Server 2008 DirectAccess
Microsoft Windows Server 2008 is an important step forward in making IT systems more secure and available, simpler to virtualize and manage, faster, and able to provide a better platform for web hosting and development. Progent can assist your business benefit fully from the enhancements built into Microsoft Windows Server 2008 by providing certified consulting, troubleshooting, education, temporary staffing, monitoring, and security services.
Delphi Outsourced Programming
Crystal Reports Coder
For custom program development, Progent can supply programming consultants to write line-of-business software in areas such as commercial transaction webs, web development, Microsoft Dynamics products including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide expertise in a wide range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Information Systems Firms North Dakota
Missouri Installer
Progent’s National Support Center offers nationwide remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service experts provide telephone help and remote direct computer access to troubleshoot and resolve network problems quickly and economically. The breadth of IT experience represented by Progent's team of nationwide support engineers makes it possible to escalate even the toughest problems to qualified experts as required.
Mac Lion Networking Integration
macOS Infrastructure Consultants
Progent's Apple Mac networking consultants can help you with a wide range of network foundation areas such as network architecture, remote and mobile connectivity, internetwork compatibility, security, and emerging technologies including VoIP and fast wireless connectivity. For company networks based exclusively on Apple Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and size to deal with the complexity of designing, integrating, and supporting a system infrastructure that is reliable, secure, efficient and aligned with your business objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan storage area network solution. Progent can also give you access to skilled professionals to support Cisco routers and switches.
WiFi Management Onsite Technical Support
Ubiquiti UniFi Controller Support Services
Progent’s Wireless Consulting Services offer a convenient, economical way for companies of any size to integrate, manage and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Fault Tolerant Network Connection Troubleshooting
Remote Support Fault Tolerant Network Connection
Progent’s non-stop interoffice connectivity and 24x7 system connection engineers can help small companies achieve zero-downtime Interoffice connectivity via fully redundant networks featuring transparent failover. Progent’s CCIE engineers can plan and implement fault tolerant Inter-office networks supported by zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over offers economical 24x7 interoffice networking.
Computer Engineer SCCM 2007 Application Deployment
IT Consultants SCCM 2007 Device Management
Progent can help your business to maintain System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance security, and boost worker output by ensuring that operating systems and applications are always up to date, managing licensing, and reporting usage profiles to help you make smart purchasing choices. When your organization is ready to upgrade your SCCM 2007 configuration management solution, Progent can assist you to plan and implement an efficient move to SCCM 2012.
SQL Server 2014 Security Computer Consultants
SQL Server 2014 Backup Encryption Support Outsourcing
SQL Server 2014 incorporates major improvements in key areas such as performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates seamlessly across all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services that include planning, configuration, administration, remediation, and application development services to enable businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.
Professional 64-bit Computing
64-bit Processing Specialist
Progent’s Microsoft-certified engineers can assist you to update your servers and/or desktops from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of moving to 64-bit processing, plan an affordable upgrade process that reduces operational interruptions, and deliver inexpensive, expert online support to aid your organization to configure 64-bit software and application software on your existing computers.
Windows, UNIX, Solaris Technical Support
24-Hour UNIX, Windows Professional
Progent's UNIX family consulting services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise provides you with a convenient single consulting firm to help you create and maintain a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
CCIE Expert Certified Video IP Phones Support
UC560 Professional
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, originally branded CallManager, or with Unified CM Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM applications such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco SRST systems for survivability.
Exchange 2003 Outsourcing
Urgent Microsoft Exchange Online Technical Support
Progent's Microsoft Premier engineers offer expert consulting for major deployments of Microsoft Exchange Server. Progent's consultants can show you how to plan multi-location Exchange installations or upgrades and can provide onsite technicians to assist enterprises with deployments of Microsoft Exchange in the or any area served by Progent's engineers.
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