New York Computer Support Services
for Small and Midsize Business IT Systems: Remote Consultation and Repair
For small office network systems located anywhere in the state ofNew York, Progent's Microsoft and Cisco certified engineers can deliver online help and remote troubleshooting to solve your computer system issues quickly and affordably. Progent has acquired top-notch skills, sophisticated tools, and support knowledge bases to troubleshoot and fix IT problems while avoiding the expense and time delays associated with onsite service dispatches.
If yourNew Yorkcompany is located beyond the larger metro areas such asNew York City, Buffalo, Rochester, Yonkers, or Syracuse, your local computer network support options may be limited in expertise, or not available during urgent situations. This can result in a computer network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progent’s staff of field proven network engineers average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a large range of technical tasks for a broad range of customers. This means you get not just the technical expertise needed for the job, but a professional with proven methods for applying that expertise to provide cost effective network solutions.
Live Online Training for Popular Desktop Apps
Progent provides live online classes for popular client software. Progent's Webinar training covers topics such as Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA programming, PowerPoint co-editing, Outlook security, Office 365 Access programming, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 configuration. Live online education offers the advantages of conventional classroom seminars, including immediate communication between clients and teachers, but avoids the costs of travel and the hassle of attempting to synchronize the schedules of multiple workers.
ProSight Data Protection Services Managed Backup and Recovery
Progent's ProSight Data Protection Services cloud backup and disaster recovery offers small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. For a low monthly rate, ProSight DPS automates and monitors your backup processes and allows fast recovery of critical data, apps and virtual machines that have become lost or damaged due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can deliver world-class expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical information. Read about the entire ProSight line of affordable managed services for small and medium-size businesses.
Disaster Recovery/Business Continuity Planning Support
Progent can provide high-level remote consulting for business continuity planning, validation, and training to help your company to respond to potential catastrophes, minimize service disruption for your vital IT functions, eliminate data loss, and comply with regulatory mandates and business obligations. Progent's business continuity consultants can team with your management and IT support group to provide risk analysis, identify dependencies, identify human and physical resources needed to operate your business, determine business-critical network services and define allowable recovery times, qualify hot backup centers, configure secure offsite connectivity for key employees, implement notification mechanisms and define duties for personnel, document a comprehensive recovery plan, and train management and technical staff to carry your business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to design and build a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster technology field-tested in Microsoft's massive Azure public cloud.
Microsoft Dynamics NAV Consulting
The most recent release of MS Dynamics NAV includes several new features such as tailored Role Centers, improved management information and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting professionals offer software development, integration and troubleshooting support to help you to benefit from Microsoft Dynamics NAV. Progent’s engineers can help you to integrate MS Dynamics NAV to other services and applications. Also, Progent can assist your organization to create and utilize data warehouses so you can improve your knowledge of your operations, acquire additional clients, expand your marketing strategies, and form productive partnerships.
Advanced Project Management Consultants
For advanced project management assistance, Progent can provide access to senior information technology experts with decades of background as technology project managers for program development, information technology implementation, and process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven project managers can provide world-class management expertise to help enterprise customers to adhere to best practices to make sure strategic projects are successfully completed on schedule and on budget.
Planning and Support Services for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager consulting experts can assist organizations of any size to adhere to best practices to set up SCVMM 2012 hosts, fabric, storage systems, and library resources; plan, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help you to move from an earlier edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can help you to enhance and repair your current SCVMM 2012 ecosystem so you realize maximum business value. Progent also offers SCVMM 2016 migration expertise to help you to plan and execute an efficient upgrade from SCVMM 2012 to Virtual Machine Manager 2016 in order to benefit from new security capabilities, more affordable VMM storage fabric, and other improvements.
Apple iPhone Integration
Progent's iPhone and iPad integration consultants offer cost-effective online consulting to assist you to plan, configure, and fix any aspect of your iPhone and Windows integration solution and is available for quick jobs to help you get past occasional technical roadblocks or major engagements to help you complete business-critical projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or support a highly available, secure and efficient infrastructure that is best suited to your mode of computing. Progent also offers remote and on-premises training to help manage and use your iOS devices in a secure, collaborative ecosystem that maximizes the strategic value of your IT network.
Backup/Recovery Expertise for an At-Home Workforce
Progent can assist small and medium-size companies to design, deploy, verify and maintain data protection solutions required for at-home workers. For details about Progent's data protection consulting services for at-home workers, see backup/restore solutions for a remote workforce.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of computer security experts. GIAC accreditations are recognized by companies and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer support for all of the security services covered within the GIAC certification including auditing infrastructure security mechanisms, security incident handling, traffic analysis, web-based services security and SIEM solutions for compliance with government mandates for promptly reporting security events.
Consulting Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified System Center 2012 Operations Manager consulting experts have more than a decade of experience designing, implementing, enhancing and fixing System Center Operations Manager solutions and offer companies of any size advanced online or on-premises consulting services for SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also help you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises technical support to assist you to remediate serious issues detected by System Center 2012 Operations Manager. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to help your organization to migrate cost-effectively from Operations Manager 2016 to Operations Manager 2016.
Microsoft SharePoint Server Consulting Services
Progent's Microsoft-authorized Microsoft SharePoint 2013 developers, SharePoint Server 2010 developers and Office SharePoint 2007 support professionals can assist you to evaluate the business case for deploying the current release of SharePoint Server, advise you on the appropriate version of Microsoft SharePoint Server for your application, provide configuration and integration services, help you to set up MS SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and customized application programs to operate with SharePoint Server, design a comprehensive security strategy that incorporates portal technology, and deliver maintenance and Call Center services.
Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 incorporates core technologies first developed for and proven on Azure, one of the world's largest public clouds. This significantly improves the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, dependability and disaster recovery. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consultants can assist you to evaluate the advantages of Hyper-V 2016 for your organization, set up pilot systems to verify the ability of Hyper-V 2016 to support your vital workloads, plan a cost-effective network topology for a cloud-centric or hybrid deployment, create and carry out a non-disruptive upgrade strategy, train your IT administration and support personnel, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers maximum business benefit.
Remote Call Center Services for Small Businesses
Progent's Standard Help Desk Services offer a complete solution that manages all facets of remote desktop support from service requests through trouble ticket generation, assigning accountability, screen sharing, status tracking, problem resolution, and and metrics. Intended for small businesses with few in-house service personnel for end users, Progent's Help Desk Services provide online support at a significant discount off Progent's regular Level 1 desktop support rates. Progent also offers rapid as-needed escalation to subject matter experts to resolve challenging issues. For more information, visit Progent’s online desktop Call Center services for small businesses.
Progent's Customer Testimonials
Progent has delivered remote or onsite technical consulting service to organizations in each state in the country. Many of these clients have indicated their appreciation to Progent in the form of testimonials to the excellence of Progent's service staff. Check out Progent's customer testimonials to learn what people have said about the high level of Progent's IT services
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to assist businesses of any size to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Talk to a Progent Network Support Expert
To see how you can get in touch with a Progent computer support expert for online or onsite assistance, phone
An index of content::
Dynamics GP Technical Support
Microsoft Dynamics GP ERP Onsite Technical Support
Progent’s Microsoft certified experts offer a variety of consulting services for Dynamics GP. Microsoft Dynamics GP is a Microsoft financial package and corporate management solution based, like all Microsoft accounting solutions, on the scalable and familiar foundation of Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting software in the Microsoft Dynamics GP line, offers an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP/Great Plains is easy to install and integrate, and with its modular approach you can purchase only the functions you currently need, with the option to expand clients and enlarge capabilities in the future. Progent’s Dynamics GP Software consulting engineers can show you how to deploy, customize and manage Dynamics GP/Great Plains 2010 and also earlier editions of Microsoft Dynamics GP.
Network Installations Microsoft Office 2000
Microsoft Office XP Small Office IT Consulting
Progent’s IT outsourcing support offerings for small businesses include designing Server 2003, .NET Server, and BackOffice systems, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-site troubleshooting, fixing stubborn IT problems, and producing a comprehensive security plan. Progent can help you enhance system availability and throughput via zero-downtime technologies, redundant network topology, and proactive server monitoring. Progent also provides special project assistance for large-scale upgrades and can help with requirements assessment, resource identification, BOM development, sourcing selection, procurement coordination, and full documentation. Progent’s IT outsourcing help also includes education for office productivity software such as Microsoft Office XP.
iPhone and Windows 10 integration Network Consultant
IT Consulting iPhone Active Directory
Progent can provide cost-effective remote consulting to help you to design, deploy, and fix any facet of your iPhone and Windows integration solution and is available for short-term tasks to help you get past specific technical bottlenecks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you create or maintain a highly available, protected and scalable infrastructure that is best suited to your computing model. Progent also offers online or onsite training to show you how to manage and use your iOS devices in a secure, collaborative ecosystem that optimizes the strategic value of your information system.
On-site Support Cisco ASA Firewall integration
Cisco ASA Configuration Support and Setup
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can help your company to maintain your legacy PIX or Cisco ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Consultant macOS Connectivity
Apple Mac Connectivity On-site Support
Progent's Mac networking engineers can help you with a broad range of system infrastructure areas such as system architecture, off-site and mobile access, internetwork compatibility, protection, and new technologies including Voice over IP and high-speed wireless networking. For business networks based exclusively on Mac OS X or for systems that use a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the knowledge and size to handle the challenge of designing, configuring, and maintaining a network infrastructure that is robust, safe, efficient and aligned with your corporate goals. Progent can help you configure Apple’s Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Xsan storage area network solution. Progent can also provide skilled experts to support Cisco routers and switches.
Consulting ransomware virus recovery
Urgent ransomware cleanup and file recovery Consultants
Progent's proven ransomware recovery consultants can assist you to rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or MongoLock.
Catalyst Switch LISP Consultants
Catalyst Switch EVN Network Consultants
With Catalyst switches for small and medium-sized businesses, Cisco enables companies to realize all the advantages of adding smart traffic control into their IT infrastructures. Cisco's Catalyst switch product line makes it possible to deploy capabilities that make your network infrastructure sufficiently robust to handle time-critical needs, expandable to facilitate future growth, secure enough to protect restricted information, and designed for prioritizing and managing all traffic to streamline system operations. Progent's Cisco certified consultants can help you select and deploy Catalyst switches appropriate for your company. Also, Progent's CISM and CISSP certified security specialists can help you create a comprehensive security policy and configure Cisco switches so they help enforce your security strategy. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Work from Home Video Conferencing On-site Technical Support
At Home Workers Conferencing Computer Consulting
Progent can help small and mid-size organizations to set up and troubleshoot conferencing technology to enable their at-home workforce to interact productively with fellow workers and customers.
Consulting Ubiquiti UniFi access point
24x7 Ubiquiti UniFi Controller management Consultants
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi appliances running on multiple venues with thousands of access points can be remotely provisioned and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent offers the skills of veteran Wi-Fi consultants who can help your organization to determine the benefits of UniFi products for your environment and assist you to plan, deploy, administer, and maintain your UniFi solution.
Monitoring and Reporting Online Technical Support
Online Help Remote Monitoring and Reporting
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, enhancing and fixing SCOM environments and can provide organizations of all sizes expert remote or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or onsite technical support to help you to fix serious issues uncovered by Microsoft SCOM 2012.
SQL Server 2019 Express Professionals
SQL Server 2019 Big Data Cluster Outsourcing
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and onsite expertise, software development, and debugging services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist you design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a seamless intranet system.
Firewall Security Compliance Auditor
Firewall Security information Systems Audit
Progent offers small and mid-size organizations expert support for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security companies such as Check Point Software, Juniper Networks, and SonicWall. Progent can help you design a detailed security strategy and select the right products from a variety of vendors to achieve your security goals while sticking within your spending restraints.
Microsoft Certified Partner Wireless Professionals
Information Technology Consulting 802.11ax Management
Progent's Wireless Consulting Services offer a fast, affordable option for companies of all sizes to configure, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
SharePoint Server 2013 Professional
Online Technical Support SharePoint 2013 Community Sites
Progent has been providing SharePoint consulting services since the initial SharePoint product was released over a a dozen years, and Progent has the breadth and depth of technical knowledge to help businesses of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from another collaboration solution; decide whether an on-premises, Cloud-based or hybrid configuration is best suited for your organization; and select the right version of SharePoint 2013 for your applications. Progent can provide full project management support or can help in specific jobs related to your SharePoint 2013 migration.
Network Architect Onsite and Remote Support
Enterprise Windows Security Consulting Companies
For corporations with branch offices in California or any area covered by Progent's consultants, Progent's Microsoft-Premier network support experts and authorized Cisco network specialists offer a range of network support services including project planning, Sarbanes Oxley compliance, office moves, enterprise security, network design, on-site or remote branch office support, and troubleshooting for colocation hosting environments. A Progent network consultant can show you how to plan a multi-office network that makes efficient use of colocation facilities and Internet hosting sites. Progent’s Microsoft Premier consultants can help major enterprises plan, integrate and support massive rollouts of the latest releases of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional experts can help you configure Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.
SharePoint Server 2016 Migration Specialist
24 Hour IT Consulting SharePoint 2016 Hybrid
Progent's Microsoft-certified consultants offer economical remote and on-premises expertise, application development, and troubleshooting support for businesses of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
24x7 Mac Application Education
Office Entourage for Mac Train
Progent offers onsite education designed for people who wish to expand their understanding of the Apple macOS and OS X platform, Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for macOS and Mac OS X application software.
SonicWall PRO Firewall Setup
SonicWall NSSP 12000 Firewall Consulting
Progent's SonicWall firewall consultants can help you integrate, manage, and update SonicWall firewall devices including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into a complete security solution and build security into your corporate operations.
Microsoft Exchange 2007 Network Specialists
Microsoft Exchange 2019 Server IT Manager
Progent's Microsoft-certified professionals have more than a decade of experience delivering email support for customers ranging from small offices to global corporations. Progent provides affordable consulting for all editions of Exchange Server to strengthen email and virus security, configure fault tolerant email environments, and implement off-site and mobile email connectivity. Progent’s Exchange support services can help you in designing and executing a move from a legacy SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2016. In addition offers support for Windows 8, Windows 7, and Windows XP clients using Outlook and can help you configure Microsoft Outlook Web App for popular web browsers. For email virus protection, spam blocking and data data leak prevention, Progent offers Email Guard managed services.
Tech Support For Small Business Microsoft Office System
Microsoft Windows Information Technology Outsourcing Firm
To deliver economical network support for small businesses, Progent has developed full-service IT outsourcing packages that offer small offices quick access to network expertise without requiring you to recruit, educate, and maintain a large in-house computer support team. Progent’s IT outsourcing packages give you an affordable way for creating a protected and reliable system for your important Microsoft Windows business productivity suites including Office XP and Office 2003.
Microsoft Windows Network Consulting
Microsoft Implementation
Progent’s IT outsourcing packages provide affordable computer support for small organizations. Whether it includes planning network infrastructure, creating an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your network, or creating a web-based business solution, outsourcing your IT technical services can reduce expenses and eliminate risks, permitting network service budgets to grow in a more moderate and controlled fashion than is feasible by assembling a large, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and robust system foundation for your vital applications based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
System Center 2016 Troubleshooting Computer Engineer
System Center 2016 Remote Technical Support
System Center 2016 provides major enhancements in the management of hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10; unified management of heterogeneous networks that include Linux, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers advanced online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and configure a new deployment of System Center 2016, expand or tune an existing one, migrate smoothly from a previous version of System Center, or debug your System Center environment.
After Hours CIO Engineer
Part-Time CIO Integration
Progent can provide the part-time or temporary assistance of a veteran Chief Information Officer to provide strategic direction to assist you select and maintain IT technology to meet your present needs and that can serve as a solid basis for your future growth. Progent's part-time CIO consulting services provide financial advantages to organizations trying to optimize the benefits from their network investment but who are unable or unwilling to take on another high-level manager to their head count. Because Progent is vendor-agnostic, with a sizable staff of engineers certified to maintain all major OS platforms and connectivity technologies plus a wide range and application software, Progent is in an ideal situation to provide unbiased advice along with expert technical support for developing IT systems that match the particular requirements of your organization.
Exchange Server 2019 Technical Support Services
Support and Setup Exchange 2019 Data Loss Prevention
Progent can help you in any facet of your upgrade to Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability system topology for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing; setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook.
WiMax Consultant Services
Internet Service Provider Selection Engineer
Progent offers access to the cost-effective services of remote Internet connectivity experts to help your company to assess or enhance your ISP services so your Internet access solution aligns with your business requirements. Services provided by Progent include assessment of your current bandwidth utilization, carrier and service plan comparison and ordering, network provisioning, and overseeing a seamless move to a new ISP and/or service arrangement. Provisioning can include enhancing existing routers and deploying additional ones, setting up firewalls, and upgrading fault-tolerant BGP architectures.
24-Hour wireless IP phone security Technical Support
wireless IP phones and CUCM Technology Consulting
Progent's Wi-Fi IP phone configuration and troubleshooting consultants can provide online and on-premises assistance to help you create and maintain a Cisco wireless IP phone solution by providing services that can range from debugging the set up of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
Windows Server 2016 Stretch Clusters Troubleshooting
Windows Server 2016 Storage Replica Remote Technical Support
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to assist organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist you to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Value Pricing Computer Support
Computer Help Consulting Hourly Cost
Progent's pricing model is to charge for phone service and on-premises help by the minute. Consequently, you owe exclusively for delivered support. Progent does not impose a higher rate for after-hours or priority service, and inside California or in regions where Progent offers on-site service, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. Also, Progent applies no service activation charge and requires no monthly commitment for support services delivered during normal working hours. Many support firms demand large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity avoids big bills for fast repairs so you won't be forced to allow less critical problems to stay unaddressed.
24 Hour Wireless LAN Site Survey On-site Support
Wi-Fi Site Survey Computer Engineer
Progent’s Wireless Site Survey assists you to design and install a WiFi LAN optimized for your facilities, providing you a wireless solution that delivers the reception, speed, load-handling capability, QoS, data protection, and hand-off ability your company needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed onsite service.
Active Directory Remote Technical Support
Microsoft Active Directory Consultant Services
Microsoft Windows Active Directory requires extensive field experience to integrate efficiently across an enterprise. Progent’s Microsoft Premier consultants are experts in designing, integrating, and maintaining sophisticated Enterprise AD installations. Progent’s fields of expertise with Windows Server Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy beta version configuration objects in production Active Directory systems, and fixing unsuccessful configurations of Active Directory and AD-associated applications.
Consultant Virtual Machine Hosting
Open Now ProSight Virtual Hosting Engineer
Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's servers in an environment that gives the maximum degree of dependability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting services are built on mature virtualization platforms that enable small companies with multi- platform IT systems to economize dramatically on the costs of capital investments, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
Small Office Online Consulting
Open Now Small Office Migration Support
For small organizations interested in Progent's network support outsourcing, design expertise, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.
Windows and UNIX Technology Professional
UNIX with Windows Consultants
Progent's UNIX platform support services provide small and mid-size businesses and software developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad array of expertise provides you with an easy single source to show you how to create and manage a protected and robust mixed-platform connectivity and communications infrastructure that allows UNIX and Microsoft coexistence by integrating MS Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
IT Support Outsourcing Professionals
CIO Outsourcing Engineer
Progent is structured to provide in-depth remote support for all technologies associated with today’s small company information networks and allows you to outsource an array of vital, as-needed services including a temporary Chief Information Officer to provide senior-level IT design and budgeting skills, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management help for major projects like site moves orOS upgrades, connectivity consultants for designing fast and robust network infrastructure, certified security engineers to verify information protection and compliance, disaster recovery specialists to create business continuity strategies, and software programmers to write, customize, or repair mission-critical applications.
Microsoft Expert SQL Server 2019 SSAS On-site Technical Support
SQL Server 2019 Express Consultant Services
Progent's Microsoft-certified SQL Server 2019 consultants can help you to assess the advantages for migrating to SQL Server 2019 and can provide fast online or on-premises contact with experts in solution design and deployment, software development, SQL Server management, and network security.
Remote Support SharePoint 2019 Hybrid Search
SharePoint Backup and Recovery Integration Support
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical remote and on-premises consulting, application development, and troubleshooting services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud components into a cohesive intranet system.
Remote Workforce Integration Support
Teleworker Integration Remote Troubleshooting
Progent has two decades of background assisting small and mid-size businesses to plan, deploy, tune, administer, and troubleshoot computer networks that incorporate an at-home workforce.
Top Quality Windows Server 2016 Multi-domain clusters Remote Troubleshooting
Windows Server 2016 Hybrid Integration Consultants
Progent's certified IT consultants can provide Windows Server 2016 migration consulting to help organizations of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.
24x7 Internet Security and Acceleration Server Remote Troubleshooting
Internet Security and Acceleration Server On-site Technical Support
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing Microsoft-based security solutions for information systems with many sites, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small company design and deploy a configuration of Microsoft ISA Server 2004 that meets your information protection needs without restricting your network.
Consulting Private Cloud Hosting
Private Cloud Services Specialists
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small organization's production servers in a solution that delivers the highest level of dependability and scalability and is also easy to migrate to any data center. Progent's Private Cloud Hosting and Management services are based on proven virtualization architectures that enable small businesses with multi- platform IT systems to save dramatically on the costs of capital equipment, system support, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.
24-7 Cisco Consulting Contract Jobs
Remote Support Jobs Microsoft Consultant
If you are a network consultant with technical support expertise, teaming with Progent and helping Progent's clients will enhance your skills via collaboration with our staff of mutually supportive, world-class consulting experts. Progent's commitment to offering IT expertise and computer help to small companies will give you the chance to work in depth with decision makers and add significantly to the success of exciting companies. In addition, Progent's virtual office environment offers state-of-the-art tools for remote service and wireless connectivity to help you to come up with fast fixes when you troubleshoot business-critical problems.
24-7 Catalyst Switch EVN Remote Consulting
Catalyst 3850 Switch Integration
Progent's Cisco-certified CCIE experts can assist your business to configure, manage, upgrade, optimize and debug Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and move efficiently from legacy switches to modern models.
Catalyst Switch IPv6 Technical Consultant
Catalyst 2940 Switch Professionals
Progent's Cisco-certified CCIE networking consultants can help you to set up, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and move smoothly from outdated appliances to modern models.
Mac Office Excel Trainer
Open Now Office Entourage for Mac Education
Progent offers one-on-one training designed for individuals who wish to broaden their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar classes for Mac application software.
Threat Management Gateway 2010 Technical Consultant
Best Microsoft Forefront TMG Outsourcing
Forefront TMG 2010 is based on the proven security technologies of ISA Server 2006 and offers a easily administered Internet gateway that acts as a single-server platform for an array of security functions such as an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security reporting features, allows customized reporting generated by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft engineers can help you to design and execute pilot and production deployments; integrate Forefront Threat Management Gateway with Windows 2008, AD, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent's consultants can also help your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
IT Services Windows and Solaris
Troubleshooting Windows and Solaris
If your business network combines UNIX, Linux or Solaris technology with MS Windows, Progent can assist you to integrate your servers into a unified network that allows all your OS platforms to coexist for simple administration, transparent dataflow, high availability, enhanced performance, and strong security. Progent's UNIX/Linux/Solaris and Windows integration assistance services include IT infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network help and troubleshooting, in-person technical support, and Help Desk Call Center support.
Mac Online Technical Support Professional
OS X Technical Support Professionals
Progent offers national remote phone support and troubleshooting services for businesses that run Apple Mac OS X networks or whose information systems feature a combination of macOS and Mac OS X with Microsoft Windows products. Progent's engineers offer macOS and Mac OS X clients a variety of IT services including desktop support, upgrading to the most recent version of Mac OS X from earlier editions of Apple macOS and OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Online network consulting offers optimum leverage for your information technology budget by protecting client productivity and shortening the hours billed for computer analysis and repair. Advanced remote support tools and experienced technicians and engineers combine to enable Progent to handle most network issues without wasting time and expense by traveling to your site. In the vast majority of cases your network problems can be remediated over the phone or via a mix of phone help and remote network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISM and CISSP premier security specialists to help with the toughest system problems.
Outlook autodiscover Remote Support Services
Emergency Computer Consultant Hybrid Exchange Online and Exchange on-premises
Progent can assist you to understand the many subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent supports cross-platform environments that include Windows, macOS, and Linux software. Progent can also help your business to build and manage hybrid ecosystems that transparently integrate local and cloud resources.
Windows Server 2012 R2 Data Deduplication Outsourcing
Windows Server 2012R2 Storage Spaces Computer Consulting
Progent's Microsoft-certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud environments, train your IT support team, develop an enterprise-wide security strategy, automate network management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Support SQL Server 2017 Graph
SQL Server 2017 and Power BI Online Troubleshooting
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of upgrading to SQL Server 2017 and can assist you to plan and carry out an efficient migration of your databases and applications to any network model including on-premises, cloud-based, or hybrid. Progent's consultants can provide remote or on-premises support ranging from on-demand design assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Immediate Anti-Virus Technology Consulting Services
24x7x365 Support Services Anti-Spam
E-Mail Guard is Progent's economical antispam and anti-virus managed service that gives small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other forms of e-mail-based assaults on IT networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated library of web-based anti-spam and virus protection services that defuse email assaults before they are able to penetrate the company firewall. Perimeter Manager also lets administrators monitor and manage their e-mail systems, irrespective of server vendor, hardware technology, or data center location.
Microsoft Office System Server Setup
24-Hour Microsoft Office 2003 Network Consulting Firm
Progent’s IT outsourcing packages offer budget-friendly network consulting for small organizations. Whether it involves designing system architecture, setting up an internal Help Desk or using an outside one, rolling out an updated email system, monitoring your system, or building a web-based eCommerce application, outsourcing your network engineering services can contain expenses and eliminate uncertainties, allowing IT service budgets to grow in a more moderate and manageable fashion than is possible by building up a large, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and robust system foundation for your critical applications powered by Windows such as Office XP, Office 2003, and Office 2000.
Consultancy Firms Maine
Network Services Colorado
If your organization does not need urgent online help but you think you will require assistance with your network soon, you can conserve time and expenses and guarantee that the right expertise will be available when you want it by getting in touch with a Progent sales agent and signing up as a client. For details, phone 800-993-9400 or send email to information@progent.com.
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