Consulting Support Services for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile smartphones were once one of the most successful products for achieving mobile connectivity to email, scheduling, web programs, and other critical business information. Progent can provide Newark, New Jersey businesses the services of BlackBerry-certified experts who can help organizations to maintain existing BlackBerry deployments or migrate efficiently to a current smartphone platform.

As the complexity of small company IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has become the standard for organizations of all sizes, successful deployment and support of RIM BlackBerry solutions has become increasingly challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses often resort to external support firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, dispensing with the requirement for an internal BlackBerry technology expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of experience, coupled with Progent's efficient online support model, provides small businesses an economical solution for incorporating RIM BlackBerry technology seamlessly into their IT network.

Progent's consultants can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you monitor and control BlackBerry smartphones throughout your business, recommend security policies that are right for your company, customize wireless applications, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered rapidly and safely.

Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.

New York City Metro Area Onsite IT Consulting
Progent locations in the Greater New York Metro Area

City Street Address Contact Information
Midtown 420 Lexington Ave
New York, New York 10170
Sales Phone: 646-727-4666

Link: New York Network Support Services
Wall Street 30 Broad St
New York, New York 10004
Sales Phone: 646-969-5696

Link: New York Network Support Services
Uniondale 405 RXR Plaza
Uniondale, New York 11556
Sales Phone: 516-214-2242

Link: Uniondale Network Support Services
Edison 317 George Street
3rd Floor
New Brunswick, New Jersey 08901
Sales Phone: (973) 939-0035

Link: Edison, NJ Network Support Services
Newark 146-B Ferry Street
Newark, New Jersey 07105
Sales Phone: 862-373-1253

Link: Newark, NJ Network Support Services
Parsippany 181 New Road
Suite 304
Parsippany, New Jersey 07054
Sales Phone: 973-939-0009

Link: Parsippany, NJ Network Support Services
Saddle Brook 2 University Plaza
Suite 100
Hackensack, New Jersey 07601
Sales Phone: 562-583-3336

Link: Saddle Brook, NJ Network Support Services
Philadelphia 1735 Market Street
Suite 3750
Philadelphia, Pennsylvania 19103
Sales Phone: 267-592-4430

Link: Philadelphia, PA Network Support Services
Stamford 243 Tresser Boulevard
Penthouse
Stamford, Connecticut 06901
Sales Phone: 203-989-9414

Link: Stamford, CT Network Support Services

Consulting and Technical Support Services for BlackBerry Enterprise Server
RIM's advanced platform for administering big collections of BlackBerry devices is the BlackBerry Enterprise Server. This powerful software enables Microsoft Exchange, Lotus Domino, or Novell GroupWise users to transmit and receive emails that stay encrypted during transit to provide maximum data protection. BlackBerry BES Server also streamlines a broad variety of crucial administrative tasks ranging from BlackBerry setup and upgrades to mobile security and high availability.

BlackBerry BES Server Configuration Help

Progent's BlackBerry-certified engineers can assist you to utilize RIM BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Manage user and group settings with BlackBerry's vast selection of IT policies

Progent's BlackBerry-premier engineers can also help your company to utilize BlackBerry BES Server to implement important procedures not supported by the less advanced BES Server Express. These procedures include:

  • Configure and support BlackBerry's high-availability architecture using virtual servers
  • Deploy BlackBerry smartphones wirelessly
  • Establish custom administration roles
  • Monitor and report on the health of your BlackBerry solution

Progent's Online BlackBerry-premier Support is Quick and Economical
For companies in Newark, New Jersey who require fast and affordable access to a certified RIM BlackBerry support expert, Progent delivers effective remote assistance from a seasoned support team who have provided IT solutions to organizations in each state in the country. (Refer to Progent's customer testimonials.)

Online consulting services avoids travel expense and allows consultants to solve technical issues quickly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and offer expert support in fields such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server, and creating a protected, high-availability system infrastructure for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can assist you to carry out basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's certified service professionals can in addition assist you to resolve a broad range of issues concerning synchronization, handset recognition, email consistency, web access, wireless connections, IM, PC software configuration, and Desktop Redirector.

As a leader in delivering nationwide online technical assistance for small company IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless support expenses at a minimum and, by handling issues promptly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical tasks including troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, setting activation passwords, implementing over-the-air program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry-certified consultants can also show you how to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help your company to define and implement appropriate security configurations.

Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, install the MDS and IM, install access control lists, control Exchange data flow, generate, edit, and assign wireless LAN and VPN configurations, set up SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Help from a BlackBerry-Certified Consultant
If you wish to ask Progent about consulting help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.