Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time among the most popular products for maintaining location-independent access to messaging, scheduling, web programs, and other critical business data. Progent offers Newark, New Jersey businesses the services of BlackBerry-premier experts who can help companies to maintain their BlackBerry environments or migrate efficiently to a current mobile platform.
As the sophistication of small business IT technology has increased, and as the demand for world-class security, dependability, and recoverability has grown to be the standard for businesses of any size, effective deployment and support of RIM BlackBerry technology has become more difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses frequently resort to external consulting professionals who offer expertise in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to design, manage, and repair BlackBerry environments economically and efficiently, doing away with the need for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven remote service delivery model, gives small companies a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their business information network.
Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined administration tools so you can track and control BlackBerry devices across your business, define security policies that make sense for your company, develop custom mobile software, and make sure that your network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.
New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.
Progent locations in New York City Metro Area
||Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
||Brooklyn Network Support Services
||317 George Street, 3rd Floor
New Brunswick, NJ 08901
||Edison Network Support Services
||30 Broad St, 23rd Floor
New York City, NY 10004
||Lower Manhattan Network Support Services
||420 Lexington Ave
New York City, NY 10170
||Midtown Manhattan Network Support Services
||146-B Ferry Street
Newark, NJ 07105
||Newark Network Support Services
||181 New Road, Suite 304
Parsippany, NJ 07054
||Parsippany Network Support Services
||2 University Plaza, Suite 100
Hackensack, NJ 07601
||Saddle Brook Network Support Services
||405 RXR Plaza
Uniondale, NY 11556
||Uniondale Network Support Services
||2 Overhill Rd
Scarsdale, NY 10583
||Yonkers Network Support Services
Technical Support for BlackBerry BES Server
BlackBerry BES Server simplifies administration and maintenance of RIM BlackBerry wireless handsets, offering a single solution for handling key jobs like smartphone installation, updates, and retirement while also providing a strong infrastructure for security and high availability. BlackBerry Enterprise Server (BES) supports seamless communication between Exchange, Novell GroupWise, or Domino email platforms and BlackBerry users and allows over-the-air synchronization.
BES Server provides a variety of security capabilities starting with automatic encryption of messages transmitted between a BlackBerry wireless handset and BES Server using AES or Triple Data Encryption Standard. BlackBerry BES Server also allows great flexibility in selecting levels of security to match the special requirements of your environment. Progent's BlackBerry certified engineers can assist your company to select advanced security features and enable them remotely. Samples of these over-the-air configurable security settings include:
- Disable a device
- Erase information from a missing or stolen BlackBerry device
- Disable Bluetooth
- Activate internal defenses against malware
BES Server also provides flexibility in determining ways to keep users from installing or executing unsafe or unauthorized software. Progent can assist you to choose protective processes such as:
- List precisely what programs are permitted on the device
- Prevent third-party applications from using non-volatile memory on the BlackBerry smartphone
- Determine which resources external applications can use on the BlackBerry device
- Limit the types of access third-party programs running on the BlackBerry smartphone can establish
- Prevent all external applications from being loaded or run on the smartphone
Professional RIM BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized BlackBerry support specialists are available online to deliver prompt technical help to businesses in the Newark region or throughout the state of New Jersey. Progent's experienced remote consulting team has helped businesses resolve computer issues and reduce support costs in every state in the U.S. and built a substantial base of loyal customers. (Refer to Progent's customer testimonials.)
Progent can provide remote consulting support for a broad selection of technologies associated with BlackBerry products including wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Major RIM BlackBerry credentials earned by Progent's support professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures including resolving enterprise activation issues, adding and deleting BlackBerry device clients, setting activation passwords, configuring wireless program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also help you to use administration tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and assist your company to define and implement sensible security options.
Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and remove BlackBerry device users on Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System and IM, install access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements analysis, system design, deployment strategy and execution, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to design a wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, help your organization to decide which administration model and equipment meet your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software versions, processors and mass storage, network design, and application configuration.
To optimize network protection, Progent's BlackBerry-certified expert can help your company to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to perform network-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry solution.
Contact Progent for Support from a BlackBerry-Qualified Professional
To contact Progent about professional expertise for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.