Immediate Online Help for Newark New Jersey Networks
Urgent Remote Help for Newark NetworksFor organizations in Newark New Jersey, Progent offers remote technical support for computer systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have delivered remote support to businesses in every state in the U.S. (See recommendations from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers to handle challenging networking problems, as well as the assistance of CISA and CISSP-qualified security consultants to help with advanced security design and diagnostic issues.

Progent's remote support engineers offer excellent leverage due to the fact that they possess the real-world background and are equipped with the sophisticated technology required to solve most network problems quickly. Efficient support reduces direct costs since solutions require fewer billable minutes. Remote help also eliminates the cost of dispatching a consultant to your site. Your company benefits additionally with incidental expenses by minimizing or eliminating system downtime and associated costs resulting from business discontinuity, upset customers and vendors, unproductive workers, and de-focused executives. Progent's advanced online consulting know-how is especially important for businesses that depend on public clouds for vital network infrastructure or software such as Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises tech support may not be useful.

Progent's billing policy for remote support is designed to leverage your IT service investment. Progent bills per minute for phone consulting, so you are invoiced exclusively for the support that you actually get. Unlike many remote service firms, Progent asks for no startup fee or minimum job duration. Progent's one-minute granularity and simple policy for billing prevent situations where speedy. minor solutions manage to turn into substantial invoices. Progent's penchant for disposing of technical issues efficiently means you saves money.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has fine tuned a collection of optimized tools and field-tested processes which promote the maximum degree of efficiency for online technical support and troubleshooting for information systems of any size. Progent provides protected Virtual Private Network support for gateways from multiple leading companies including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity allows the experts of Progent's online support team to communicate with your environment remotely without compromising system security.

Progent's proven customer support database system includes extensive histories of the support that Progent's clients have received. Progent's staff consultants have the benefit of the history of all help delivered to each customer by every engineer. This history of trouble tickets and resolutions is structured as a quickly accessible internal database that allows Progent's remote technical experts to share their knowledge with the whole team to make sure that the effectiveness of Progent's support improves over time. Progent's advanced certifications and working relationships with important industry leaders such as Cisco and Microsoft open up additional extensive technical support knowledge bases and permit quick response from vendors' in-house support staff with the result that Progent's online service specialists are able to arrive at the most efficient resolutions quickly.

Remote technical support services available from Progent to customers in Newark New Jersey include:

Progent's ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent provides a selection of low-cost, fixed-price managed services intended to enable small and medium-size businesses to utilize the same best-of-breed IT solutions deployed by many of the world's top corporations. The ProSight suite of network management outsourcing services addresses all critical areas of modern networking such as email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure health monitoring, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior machine learning tools to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely get by traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to address the complete malware attack progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge technologies incorporated within a single agent managed from a single control. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent's consultants can also help your company to install and verify a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital files, apps and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class expertise to configure ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical information. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top data security companies to deliver web-based control and world-class security for your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map, monitor, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating tedious management processes, WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding appliances that need critical software patches, or resolving performance problems. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system running at peak levels by tracking the health of critical assets that power your business network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT personnel and your Progent consultant so that all potential problems can be resolved before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved immediately to a different hosting solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By updating and organizing your IT documentation, you can eliminate as much as 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to get an unbiased evaluation of the health of their network. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the deployment of your core network devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a more manageable Active Directory (AD) environment. Both versions also include a year of advanced remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with data security requirements, more efficient utilization of network assets, quicker problem resolution, more reliable backup and recovery, and increased uptime. See more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent information assurance expert. The interview is designed to assess your organization's ability to stop or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your current AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create an efficient security and backup/recovery environment that aligns with your company's needs. For details, visit The ProSight Ransomware Preparedness Report.

Additional Support Programs Offered by Progent
Progent offers the services of seasoned remote consulting experts for special information technology projects. Progent's charges for longer-term development or consulting projects are set according to the qualifications of the consultants involved. Progent's experience with these important fields of information technology enables customers to complete critical initiatives economically and on schedule. Progent's project-based remote consulting services include:

  • Call Center Support
    Progent's Help Desk programs for businesses with networks that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include comprehensive Help Desk Call Center services, co-managed Helpdesk services, and Helpdesk consulting. Progent's Standard Help Desk Services offer small businesses a comprehensive service desk solution that manages all aspects of online Level 1 desktop technical support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent offers help desk services at a significant discount off Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to handle the most issues.

    Progent's Help Desk Call Center consulting support can aid you in building an efficient new Call Center or improving your current one, evaluating or customizing Help Desk software to handle the particular demands of your business, or adding occasional phone support staff to supplement your in-house Call Center resources to deal with high-demand situations like software transitions, major upgrades, or rolling out new applications.

    Progent's Call Center staff of experienced network consultants offers your workers in Newark New Jersey rapid assistance from a large technical support group with years of background providing phone consulting and online diagnostics for networks that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's charter is to give the Call Center recognition as a solid contributor to company performance, and Progent's goal is to resolve and not just track IT issues.

  • Business Applications Support: Education, Custom Programming, and Integration
    Progent's Applications Consulting Group can supply online advanced engineering support and training in specific application areas that include ERP, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also offers expertise, programming, and education for familiar Microsoft business applications including CRM, Microsoft Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To learn more information on Progent's expertise, custom development, and training offerings, go to Progent's Business Application Experts Team.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10; cohesive integration of heterogeneous networks that incorporate Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer advanced online and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and install a new implementation of System Center 2016, expand or optimize your current one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent offers organizations in Newark New Jersey online IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM) consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure SCOM for your environment so your IT support is proactive and automated. By exposing looming problems before they expand into crashes, system monitoring can ward off inconvenient and expensive service failures. Progent can also provide help with server and infrastructure monitoring products like Nagios and MRTG to analyze UNIX, Linux, Solaris, or Apple macOS and OS X systems, Windows networks, or systems based on a mix of platforms.
How Your Newark Company Can Contact Progent's Online Service Professionals
To get in touch with Progent about urgent remote support with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Emergency Remote Support, call 1-800-993-9400, or go to Contact Progent. For companies and new businesses in Newark New Jersey, Progent's phone-based network support engineers are ready to provide expert and cost-effective IT support whenever your business needs it. More than 15 years of offering remote technical assistance has led to Microsoft Partner status for Progent's consultants and has allowed Progent to acquire high-end troubleshooting capability and to fine tune remote connectivity technology to fix computer problems rapidly while eliminating the expense and lost productivity that comes with in-person service calls.

Even if your Newark office deals with a local independent support technician or maintains a full time organization that can deal with ordinary computer problems, Progentís Microsoft and Cisco certified consultants can still provide an easy and transparent virtual expansion of your local resources in cases when your usual IT support personnel either don't have the time or the experience to fix unexpected system crises or especially complex integration problems.

Benefits of Progent's IT Support for Businesses in Newark New Jersey
Progent's remote IT consulting services enable your Newark company to experience the benefits of on-call, enterprise-class IT support without the cost of maintaining an in-house IT staff. Your information system will derive added strategic value by being more available, efficient, and secure. Advantages to your company include:

  • Seamless remote extension of your local support resources
    With most companies in Newark New Jersey, nearby computer support providers, whether made up of freelance consultants or an in-house IT staff, can take care of typical technical problems. On the other hand, serious problems might spring up when your regular resources are overstretched or absent, and some trouble may be associated with IT products that is unfamiliar to your usual service personnel. In these cases, Progent's on-call support professionals give you a convenient, quick, and affordable solution to augment your local help and to transfer valuable knowledge to increase your capability to resolve downstream problems locally.

  • Reduced Reliance on Individual Consultants
    For IT maintenance, smaller offices often rely on individual freelance service providers. Although independent service people have smaller overhead than big support firms and can often charge marginally less, they are occasionally overbooked, making it hard to respond rapidly to urgent situations. If an independent consultant is busy with another customer, ill, on a trip, or in class, the absence of reserve personnel may force your business to go without help during an IT crisis. As your network expands, network downtime and trouble with critical applications are more costly. The budget you thought you were conserving on an independent can be consumed quickly by reduced productivity. Progent provides a ready source of reserve support expertise to make sure your network remains up and running.

  • Build a Solid Foundation for Smooth Expansion
    Organizations often start with an information architecture implemented on a modest budget. Lacking a strong infrastructure, band-aid repairs can get thrown on top of a weak foundation. As a network grows, reliability and scalability issues can hinder the success of the organization. Such poorly designed systems need careful analysis, intelligent long-term planning, and broad-based technical expertise to evolve to a network infrastructure able to offer the stable foundation to handle current business requirements and simplify downstream growth.

  • Work with Problem Solvers Instead of Product Resellers
    Smaller offices need guidance and technical training to navigate through an ever more complicated maze of product options capable of accelerating business growth and enhancing efficiency. Businesses do not need a computer consultant who is trying to resell a certain vendor's technology. Network consulting and product sales can lead to a scenario where the proposed solution is designed around a profitable product rather than the genuine requirements of a business. Progent avoids these conflicts of interest by offering just services instead of products. This enables Progent to align technical consulting with the best interests of customers.

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's number of employees, depth of IT background, fine tuned remote support tools, and familiarity with enterprise networking allow companies to escape the limitations associated with excessive reliance on smaller service firms, independent freelance consultants, or over-stretched internal IT help.

Progent stands out by offering:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier experts average longer than a decade of real-world industry experience, at the front lines of IT service, executing a broad range of IT projects for a large array of customers. Each Progent consultant shares a proven set of personal best practices which are combined into company-wide leading practices standards that Progent teaches its support personnel. This guarantees that you get not just world-class technical capability, but also a consultant with field-tested methods for using technical knowledge to repair real-world IT problems quickly.

  • Value Pricing
    Progent's pricing policy is to charge for online service and on-premises visits by the minute. Consequently, you owe only for delivered services. Progent does not demand a higher rate for off-hours or priority service, and within California or in regions where Progent provides on-premises support, Progent does not charge for travel except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no initialization fee and requires no retainer for support services provided during regular working hours. Many service firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's fine granularity eliminates big bills for quick solutions so you will not be forced to allow less critical problems to fester.

  • Complete Documentation of Delivered Services
    Progent has developed a sophisticated support reporting system that stores and formats complete documentation for all delivered services. Unlike some freelance consultants or small support firms who provide minimal documentation or details of services performed, every service provided by Progent is tracked by full documentation. Each Progent consultant has use of the service documentation transmitted by every consultant to each customer. The practice of detailing and archiving support records results in more efficient service and avoids a variety of common misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.

  • Automated Network Monitoring with Microsoft Operations Manager
    Progent is one of the few consulting firms to provide round-the-clock network monitoring services powered by Microsoft Operations Manager. Microsoft System Center Operations Manager causes your computer support to be anticipatory rather than reactive. By anticipating possible problems before they cause lost productivity, network monitoring can keep your information network from painful and expensive service losses.
How Does Our Company Begin Receiving Remote Computer Help from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT support, go to Immediate Network Support.



An index of content::

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    Progent provides nationwide urgent technical support and troubleshooting services for businesses who run UNIX, Linux, or Sun Solaris environments or whose IT systems feature a mix of UNIX and Microsoft Windows technology. Remote IT help provides maximum leverage for your IT dollar by extending user efficiency and shortening the hours charged for network repair services. Sophisticated online support technology and experienced technicians and consultants allow Progent to solve most network problems without wasting time and expense by going to your location. In most of cases your network issues can be remediated by telephone or through a combination of phone help and remote access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP premier security professionals to assist with the most difficult system problems.

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    Progent can help you in any phase of your migration to Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and implementing Hyper-V; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.

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    Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and maximum availability for critical workloads by providing unified, mixed-platform tracking of physical and virtual infrastructure installed throughout local datacenters and private and public clouds. Progent's consulting team offers advanced remote and onsite support to help organizations of any size to plan, implement, optimize, update and repair Operations Manager 2016 deployments. Progent can help your company to move to SCOM 2016 from older versions or from different monitoring platforms, or integrate multiple monitoring systems into a unified IT management solution. Progent can also show you how to extend your Operations Manager 2016 scope to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

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    Progent can help your business to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy change management platform or help you to modify your current SCCM 2012 ecosystem to accommodate your changing IT needs. Also, Progent can help you to create an infrastructure that fully supports SCCM by providing expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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    If you are producing UNIX or Linux applications on a network that includes MS Windows-based servers, PCs, and office applications, Progent offers full-service information technology outsourcing that allows you to focus on your field of high-value know-how while avoiding the constant hassle of maintaining your company information system. By using smart network monitoring and by providing online and in-person support when your company needs it, Progent represents an economical alternative for supporting an IT system that features high dependability, security, and efficiency. Progent's developer assistance offerings include comprehensive information technology outsourcing, virtual server infrastructure, remote and on-premises support and troubleshooting, 24x7 monitoring, and Helpdesk support.

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    Progent offers Microsoft Windows Cluster Server assistance to help your organization utilize high availability server clusters designed to provide 100% uptime. Windows cluster servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Server Cluster. By assisting you t create high availability clustered server solutions based on Microsoft Windows Clustered Server 2003, Progentís Certified Windows engineers ensure that your high availability server clusters are configured to optimize the business value of your computer network.

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    If you have a company network with 10 to 50 desktop clients, Progent's IT outsourcing services free your organization from over-reliance on single independent consultant while giving you cost-effective and dependable access to enterprise-class technical support. By providing IT consulting service when you need it, offering specialized expertise for key technologies, delivering unique support such as 24x7 server monitoring, and charging only for services you use, Progent offers you an economical way for maximizing the productivity of your small office information system. Progent is the intelligent way for small businesses to create and maintain a robust and safe IT network and to have fast access to the skilled consulting typically available only to enterprises who can support a large in-house IT organization.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered system integration, software development, training, and debugging services since the platform's debut. Progent can provide top-tier expertise for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can help you to plan, test, and carry out a cost-effective migration from a an outdated version to the current version of Microsoft Dynamics GP.

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    Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes network downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent has the background to finish your project quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and design services include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server that are best aligned to your business needs.

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    Progentís Microsoft-certified consultants can provide businesses of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for efficiently coordinating people, teams and information. SharePoint offers a common spot for your workers or clients to connect to, organize, distribute and manipulate relevant information, documents, and applications and to communicate with other people. SharePoint allows quicker and more intelligent decisions, more efficient sharing across groups and more streamlined business practices. Windows SharePoint Services connect workers, customers, teams and projects with the information theyíve created in a manner that makes data convenient to find, retrieve and apply. Progent's certified SharePoint consultants can assist your organization to support your existing SharePoint environment or upgrade to the current version of SharePoint.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.

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    Configuration Manager 2016 automates software deployment and updating, centralizes security and compliance settings control, keeps track of network assets, protects against company data leakage, provides network health monitoring, allows secure end-user self service, and offers a single control mechanism for administering mixed-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can help businesses of any size with any facet of planning, installing, operating and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid environments.

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    Progent can show you how to design, configure, manage, and repair a viable Wireless network infrastructure, recommend appropriate hardware and software, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a complete wireless network security plan that is well aligned with the security plan for your entire business network.

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    Progentís colocation center IT services are intended for businesses with hardware housed at IDCs or data center co-location hosting sites and in need of on-demand on-site help at the colo site as well as remote support from Microsoft and Cisco Certified experts. Progent offers a complete array of IDC and data center and colocation consulting services such as system architecture analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and communications infrastructure, development and deployment of zero-downtime configurations, architecting and deploying layered security defenses, firewall configuration and troubleshooting, designing load balancing solutions, and creating high-availability server and storage cluster systems.

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    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small company's production servers in a solution that delivers the highest degree of dependability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting services are based on proven virtualization technologies that allow small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital investments, system maintenance, and network administration while benefiting from world-class reliability and an unmatched degree of vendor independence.

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    Progent offers the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the core competencies and international standards of performance that IT security managers are expected to learn. It provides business management the assurance that consultants who have qualified for their CISM credential possess the background and knowledge to provide efficient security management and consulting services.

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    Widows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas such as multitenancy, flexible infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your company to benefit from Hyper-V to deploy and manage virtual servers to reduce network expenses and enhance availability.

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    Progent can provide one-on-one training designed for individuals who wish to expand their knowledge of the macOS and OS X operating system, Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online classes for Mac application software.

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    Progent's pricing model is to charge for online support and in-person visits per minute. Consequently, you are invoiced exclusively for delivered services. Progent does not impose a higher rate for off-hours or emergency service, and inside California or in areas where Progent provides on-site support, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. Also, Progent applies no initialization fee and asks no monthly commitment for support services provided during regular working hours. Many service firms impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big invoices for fast solutions so you will not be tempted to permit less critical problems to stay unaddressed.

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    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis tools to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely evade traditional signature-based anti-virus products. ProSight ASM protects on-premises and cloud resources and provides a unified platform to manage the entire malware attack lifecycle including protection, detection, mitigation, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats.

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