Fast Remote Help for Newark New Jersey UNIX or Linux SystemsFor small companies located in Newark New Jersey, Progent provides support for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a mix of UNIX-family systems and Microsoft Windows technology. Progent has provided online troubleshooting to companies in all 50 states in the United States. (Refer to Progent's customer testimonials). In addition, Progent offers the consultation Cisco CCIE engineers for challenging infrastructure problems, as well as the assistance of CISSP and CISM-certified security consultants to help with advanced security architecture and disaster recovery preparedness.

Progent's online technical support engineers represent exceptional value due to the fact that they are equipped with the real-world background and the advanced tools to solve most network issues quickly. This lowers immediate expenses since solutions accumulate a smaller number of chargeable consulting minutes. Online support also eliminates the cost of dispatching an engineer to your site. Your company saves even more with incidental expenses by minimizing or avoiding network outages and associated costs stemming from business discontinuity, disgruntled clients, unproductive employees, and distracted management.

Progent's billing model for remote support is designed to stretch your IT service investment. Progent bills on a per-minute basis for phone consulting, so you are billed exclusively for the services that you receive. Unlike typical remote service companies, Progent requires no service activation fee or minimum payments. Progent's one-minute billing unit and simple model for pricing eliminate scenarios where quick solutions somehow turn into substantial bills. Progent's penchant for handling technical issues quickly results in your company spending less cash.

Progent's Online Support Tools
Over time, Progent has developed a collection of optimized technologies and proven processes that allow the maximum level of efficiency for remote technical support and troubleshooting for small company computer systems. Progent offers safe Virtual Private Network support for gateways from multiple popular companies including Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN access permits the experts of Progent's online support team to connect to your company's system without compromising system security.

Progent's sophisticated service database system maintains detailed records of the service that Progent's customers have been provided. Progent's staff engineers have access to the details of services rendered to every customer by any Progent consultant. This archive of issues and fixes is stored as a conveniently searchable support database that permits Progent's remote support professionals to share their knowledge company-wide to make sure that the effectiveness of Progent's support services grows over time. Progent's advanced certifications and working relationships with major technology companies such as Cisco and Microsoft make available other extensive technical support knowledge bases and allow quick access to vendors' in-house engineering staff with the result that Progent's online consulting experts are able to come up with the best resolutions quickly.

Get Remote UNIX/Linux, Sun Solaris, or macOS and OS X Network Help from Progent
To access Progent's phone support in Newark New Jersey or to find out additional information about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have a critical need for IT support, visit Immediate Urgent Support.

Phone-based Technical Services Available from Progent
Progent's online support professionals offer credentials in a comprehensive array of products and technologies. This wide range of technical skills enables Progent's consultants to handle almost any emergency that may occur in a small or midsize company network. Certifications awarded to Progent engineers in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications earned by Progent service experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.

To support businesses with multi-platform environments, Progent also provides access to engineers with high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include CISM Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP consultants.

Online technical services provided by Progent to small businesses in Newark include:

  • UNIX, Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online support services address a wide array of computer technology such as network infrastructure, email systems, system and process security, UNIX/Linux and Windows coexistence, virtual server products for server economization and easy management, and transitioning from legacy systems to the latest Microsoft Windows or Linux environments. Progent's group-based approach to resolving network issues enables fast escalation, when required, to engineers with task-relevant expertise to handle complex scenarios. This accelerates repair of urgent problems, minimizes network downtime, and lowers service expense.

    Progent's UNIX/Linux consultants can provide emergency remote assistance for troubleshooting problems affecting UNIX, Linux, or Solaris systems powered by popular variants of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX OS
    • HP-UX
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux platforms for which Progent can provide expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian-GNU
    • Slackware Linux

  • Talk to a Cisco CCIE for Complex Infrastructure Troubleshooting
    Cisco Consultants for Newark New JerseyThe Cisco Certified Internetwork Expert (CCIE) certification is the top recognition for network infrastructure consultants, and validates a person's networking skills at the expert level. CCIEs can handle even the most intractable problems encountered in network design, installation, management, protection, and problem solving. Cisco qualified CCIEs operate closely with Cisco's in-house engineers in isolating problems with Cisco IOS network management tools and coming up with workarounds or locating program patches. Cisco qualified CCIEs represent an excellent value because their depth of expertise permits them to fix the most difficult problems quickly. In common cases, less seasoned engineers can struggle for many hours or days with identical tasks that a Cisco-qualified CCIE can dispose of in a few minutes. Few support providers make CCIEs available to assist small and medium sized businesses. Progent can provide fast telephone contact with a Cisco authorized CCIE so your company can get timely support for severe network infrastructure issues that are lowering business productivity but are beyond the comfort zone of your regular IT support resources. Progent's Cisco CCIE consultants can interface to your computer system using advanced on-line support tools to perform efficient, secure, and economical diagnosis and remediation. Progent's Cisco-qualified CCIEs offer expertise in the complete line of Cisco's top-selling family of networking devices such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) systems, Catalyst family switches, as well as Virtual Private Network solutions.

  • Certified MS Windows Support
    MS Windows Support for Newark New JerseyProgent's Microsoft-certified remote support professionals can deliver computer system repair and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your organization the assistance of support professionals who can help your company with a broad variety of platform support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, Microsoft Exchange 2019 Server integration, MS Exchange 2016 migration, Exchange Server 2013 consulting, Exchange Server 2010 monitoring and support, SharePoint Server 2016 migration and hybrid integration expertise, SharePoint Server 2019 design and configuration, Microsoft Teams configuration help, Microsoft Skype for Business Server planning and deployment support, Microsoft Lync Server 2013 integration and Office Communications Server 2007 upgrade, Forefront Threat Management Gateway administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online planning, SBS Server support, and Windows 2012 R2 Essentials cloud integration.

    Progent in addition can deliver a broad range of remote PC desktop services such as Windows 7 migration support, preparing for to 64-bit desktop software, configuring Microsoft Office 2010, and automating workstation deployment.

  • CISSP and ISSAP Certified System Security Professionals
    CISSP Premier Network Security Engineers for Newark New JerseyProgent's qualified CISSP and ISSAP security consultants offer a range of system protection solutions to bolster the protection of your UNIX/Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against assaults or assist your business to recover quickly following a serious penetration. Security support services offered by Progent cover in depth network security audits using utilities such as GFI LANguard, AMAP Application Scanner, and software from Metasploit and Nikto; quick cleanup after malicious attacks; installing firewalls; designing secure architectures for remote and mobile communication; protecting your messaging system from viruses, spam and DHA attacks; and initiating 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert remote consulting to help organizations of any size integrate their networks with popular public cloud platforms including Azure and Amazon AWS. Progent can help your it team to design and administer cost-effective environments that can include Windows and Linux systems and applications in both cloud-based systems or in hybrid architectures that utilize physical IT assets as well as cloud services. To help you to incorporate public clouds with networks, Progent can provide a variety of public cloud migration support services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has over two decades of background providing high-level consulting support online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Special Consulting Services Offered by Progent
Progent offers the services of world-class online consulting experts for special projects that small companies often need. Billing charges for longer-term development or consulting tasks are determined according to the qualifications of the consultants assigned. Progent's background in these important fields of information technology allows clients to complete major projects economically and on schedule. Progent's project-based remote engineering services include:
  • Call Center Services
    Progent's Help Desk support alternatives for small organizations with environments that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Call Center services are intended for smaller businesses who don't have the resources to create an internal Call Center but who want quick access to an efficient Help Desk Call Center with professional phone support plus the in-depth expertise to escalate the most challenging trouble tickets to high-level consultants.

    Progentís shared Help Desk services allow your business to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative support solution built around the top professional services automation tool for managing service requests, ticketing, accountability, status tracking, and reporting.

    Progent's Call Center consulting expertise can assist you in establishing an effective new Help Desk or improving your existing one, selecting or modifying Help Desk application software to address the special requirements of your corporation, or providing temporary online staff to work with your existing Help Desk team to deal with high-demand situations such as software migrations, mass upgrades, or rolling out brand new business software.

    Progent's Help Desk staff of seasoned network experts offers your customers in Newark New Jersey instant contact with a dependable network service resource with substantial experience offering phone support and remote repair service for computer environments powered by UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to give the Call Center the reputation as a major enabler of business performance, and Progent's aim is to fix and not merely track technical problems.

  • Applications Support: Training, Customization, and Troubleshooting
    Progent's Applications Experts Group provides online and in-depth engineering support and training in key business application fields that include ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and training for familiar Microsoft applications including CRM, MS Project, MS Word, and Microsoft Excel. For more information on Progent's consulting, programming, and training offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.

    Progent's Apple Mac experts can promote the imaginative aspect of Macintosh computing by offering remote consulting support and education in graphics, sound, and video. Progent's support professionals offer help in a range of Macintosh creative tools such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also help you with common jobs such as scanning or digitizing audio/video or configuring an audio/video post production studio.

    Remote Network and Server Monitoring Support
    Progent can provide companies in Newark New Jersey online network and server monitoring support based on Microsoft System Center Operations Manager network monitoring and reporting, adapted by Progent to fit your business so that your network support is proactive rather than reactive. By spotting possible trouble spots before they grow into full-scale emergencies, automated monitoring can head off inconvenient and costly information system crises. Progent can also provide help with server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft systems, or networks that incorporate a mix of OS platforms.

How Your Newark New Jersey Business Can Contact Progent's Remote Service Professionals
To contact Progent about urgent remote assistance with UNIX, Linux, Solaris, or Apple macOS and OS X environments, visit Progent's Urgent Phone-Based Help, call 1-800-993-9400, or refer to Contact Progent.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
(914) 662-8006 Yonkers Network Support Services




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    Exchange Server 2003 Upgrade IT Services

    Progent's expert support team can help you define and deploy a smooth in-place Microsoft Exchange 2003 migration plan that avoids productivity downtime, reduces long-term support requirements, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-site migrations, Progent has the experience to finish your project rapidly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and consulting services include expertise with the integration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business needs.

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    Progent can assist your business in all facets of your upgrade to Exchange Server 2016 such as designing high availability (HA) system topology for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines (VMs), databases and logs; configuring HLB for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    24/7 Microsoft Certified Expert Configuration Manager 2012 Technical Support Services

    Progent's Microsoft-certified consultants can help your business to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older change management solution or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving IT requirements. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM by providing advanced consulting support for related Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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    Progent's network engineers can help your company to automate desktop update and patch deployment by providing expertise with administration tools like Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.

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    Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; design, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist your company to move from an older edition of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to enhance and repair your current SCVMM 2012 ecosystem to make sure you get maximum return on investment.

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    24x7 Integration Microsoft Software Update Services

    Microsoft Windows Server Update Services enables information technology administrators to install and track the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft SUS, IT personnel can fully and effortlessly manage the installation of patches that are released through Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial setup of Microsoft SUS such as designing the Microsoft Windows Server Update Services deployment, configuring client's computers, defining the Group Policy settings, and ensuring your Microsoft SUS Group Policy Object is associated with an Active Directory container appropriate for your network environment.

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    Apple iOS integration Integration Services

    Progent can provide affordable remote consulting to help your business to design, configure, and fix any aspect of your iOS and Windows integration efforts and is available for quick tasks to help you get past occasional technical bottlenecks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you create or maintain a resilient, secure and efficient network infrastructure that aligns with your computing model. Progent also offers remote and onsite training to help manage and use your iOS devices in a secure, team-oriented environment that optimizes the business value of your information network.

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    Progent's Test and Training Lab at the QTS Internet Data Center is available for piloting line-of-business applications, creating efficient system upgrade methodologies, assessing and optimizing performance, designing or validating disaster recovery solutions, resolving compatibility problems, and building training environments for new products and technologies. For Progent customers without adequate internal resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital IT projects on schedule.

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    Progent's Cisco-certified Wi-Fi integration consulting experts can assist organizations to deploy, administer, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.

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  • Microsoft Experts SharePoint Server 2010 Support Outsourcing
    Engineer SharePoint Server

    Progentís Microsoft-certified experts can provide companies of any size consulting, technical support, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web-based technology for efficiently coordinating people, teams and data. Microsoft SharePoint Server offers a central location for your employees or customers to connect to, organize, share and interact with relevant information, documents, and software and to communicate with other people. SharePoint allows quicker and better decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the information theyíve created in a way that makes data easy to find, download and apply. Progent's certified SharePoint experts can help you to support your existing SharePoint environment or migrate to the current release of SharePoint Server or to SharePoint Online.

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    Small Office Networking Company

    Progent is a leader in cost-effectively delivering enterprise-class network support to small companies. Progent's achievement in handling the network service requirements of the historically underserviced small business market is the cumulative outcome of key technical and operational innovations that have removed much of the traditional expenses out of managing IT service, injected unmatched professional expertise into the IT service mechanism, and significantly streamlined the solution process.

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    Technical Support CIO

    Progent can supply small businesses with an IT management professional who can function as a part-time CIO. This part-time CIO can provide long-term direction to help you deploy appropriate technology to improve business operations so they align better with your corporate objectives. Your company can create and install a well conceived information technology plan without absorbing the expense of a full-time Chief Information Officer.

  • Special Offer for Small Businesses Services Services One Hour of Free Consulting
  • Sun Solaris Migration Consultants Solaris-Windows Migration Consulting
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  • Support Windows 2000 Microsoft Certified Expert Integration Support Windows 2000 Server
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  • Microsoft Skype for Business 2019 Online Support
    Microsoft Skype for Business Instant Messaging Technical Consultant

    Microsoft Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network telephony. Lync Server 2010 can extend the functionality of Exchange Server, SharePoint and Office desktop or Office 365 and streamlines administration via integration with Active Directory. Lync 2010 can also cut expenses by eliminating VoIP hardware and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's certified unified communications consultants offer online and onsite support services to assist your company to manage and troubleshoot your current Lync Server 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist your organization to plan and carry out an efficient Skype for Business upgrade.

  • System Design Information Technology Outsourcing Networking Support Remote Branch Office
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  • Top Rated Microsoft AD Consulting Active Directory Support
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  • Ubuntu Linux Specialist Colbolt Linux IT Consultants
  • Urgent Microsoft Firewall Integration Services Microsoft ISA 2004 Server Specialists
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  • VMware Security Integration Support ProSight ESP Endpoint Protection Professionals
  • VMware Site Recovery Manager Compliance Consult VMware vCloud Suite Consultant
  • Outsourcing CentOS Linux, Sun Solaris, UNIX
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    Microsoft Word for Mac Trainer

    Progent offers one-on-one education designed for individuals who wish to expand their understanding of the Apple macOS and OS X platform, Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar training for macOS and Mac OS X application software.

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    Check Point Series 80 Firewall Configuration

    Progent's Check Point consultants can show you how to select and configure Check Point Software Firewall and VPN utilities and appliances powered by Check Point's security platform to provide an economical and effective security solution for your corporate network. Progent can also show you how to configure other Check Point technologies such as Check Point ZoneAlarm and Check Point Power-1 firewalls with security solutions from other vendors and provide a central source for on-going network support, maintenance, training, and consulting expertise.

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  • Azure and SCDPM integration Consultant Services
    Microsoft Azure Storage Programming Companies

    Progent can assist companies of any size to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure you avoid the typical mistakes small organizations make when moving to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Android handhelds.

  • Wireless LAN Setup and Support Wireless Setup and Support
  • CentOS Linux, Sun Solaris, UNIX Help and Support
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  • iPad and Outlook Web App Support Outsourcing Mac and Exchange Computer Consultant
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  • IT Consulting Microsoft Windows 7 Evaluation
    Professional Microsoft Windows 7 Migration

    Progent's Microsoft certified engineers can assist your company to test Windows 7 to confirm application and driver compatibility and to determine its performance and stability operating in your environment. Progent's consultants can also help you to evaluate the likely business advantages of moving to Windows 7. If Windows 7 makes sense for your business, Progent can assist you to design and execute a smooth migration to Windows 7 from a an older release of Windows.

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