Fast, Low-cost Remote Computer Technical Support for Newport News, Virginia Small Businesses
For over two decades, Progent has focused on providing enterprise-class computer support services to customers with small-business budgets. Progent has developed a unique support solution that features a streamlined, tightly connected virtual office network, sophisticated online troubleshooting tools, a substantial team of consultants certified in a broad array of technical disciplines, a Help Desk operational model that maximizes responsiveness and ensures follow-through, a global team of on-line service professionals, in-person service options for the majority of most zip codes in the U.S., and a corporate ethos focused on resolving network problems in the shortest time and at the lowest cost to customers.

For mid-size and large companies, Progent offers co-sourcing and project management support to supplement the skills of your internal network support team. This can save money and minimize technical risks for big IT initiatives like application programming, disaster recovery preparedness, network security evaluations, merging datacenters, or software migrations and upgrades.

Progent can in addition provide access to certified experts to assist your business to plan and implement your cloud strategy.

Primary Technologies Supported by Progent for Business Networks in Newport News, Virginia
Progent offers the services of certified consultants for all aspects of business network technology deployed in small companies. Products and technologies supported by Progent's consultants include:

Service Delivery Alternatives for Newport News, Virginia Companies
Progent has a selection of alternatives for providing small companies and local governments with affordable computer services for troubleshooting, system architecture, hosting, and IT administration. Progent's paradigm for providing IT support is based on the Call Center operational structure familiar to big IT groups. Progent's Help Desk Call Center Support Mechanism ensures fast support, comprehensive service records, dependable follow-through, and tight expense control across a range of IT support delivery modes that include online repairs, in-person help, high-end consulting, as well as server hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) offers urgent and routine online assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the United States and worldwide. Progent's seasoned support professionals can help customers to analyze and fix network problems without the cost or time loss of on-premises service visits. The background of Progent's IT consultants allows them to resolve the majority of IT issues quickly. For the most complex problems, Progent's breadth of expertise makes it possible to escalate trouble tickets to world-class subject matter experts. Progent provides a convenient, web-based registration procedure for first-time customers to accommodate urgent network problems and Progent bills by the minute with no sign-up charges or time minimums, so you are invoiced only for the help you get. Experts you can access online include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and GIAC-certified security professionals. Find out more information about Progent's remote network support expertise.

  • Onsite Service
    Progent provides onsite computer support for registered clients in major metropolitan areas in the United States. Progent's onsite service technicians can work in tandem with Progent's remote support experts to deliver small businesses the optimal solution: hands-on service professionals when you require them plus the remote help of Progent's worldwide team of network engineers, security specialists, and business software programmers. The wait time for on-site support calls is usually under one business day. Progent requires no sign-up or retainer fee for becoming a Progent customer for onsite service. Learn more concerning how and why to register for Progent's in-person network support services.

  • Phone Support
    Progent's Contact Center Services are designed for small and midsize companies who require fast and dependable access to a professional Help Desk Call Center with effective telephone support, remote troubleshooting tools, and sufficient technical depth for all needed escalation. Because small and midsize businesses usually are constrained by limited IT budgets and can spare little management attention for dealing with network support, Progent's Help Desk Call Center Services can be the most cost-effective way to ensure that small business computer systems stay up and running. Read more details concerning Progent's Contact Center outsourcing services.

  • Consulting Expertise
    Progent offers small and midsize businesses affordable access to enterprise-class consultants who can deliver help with vital technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network architecture, company-wide network security consulting, high availability network design, server virtualization strategies, plus integration, programming and training for small business software including financials, operations, business analytics, sales automation, and office productivity software. Progent can provide assistance with one-shot projects such as office relocations and massive software upgrades, extended initiatives like business analytics application programming and support, relational database software development and DBA support, and web design, on-going services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting services for network health monitoring and system administration, or emergency response like disaster recovery and virus removal.

  • Application Hosting
    Progent can host key applications such as Microsoft Exchange Server and MS SQL to provide small and midsize businesses with greater degrees of reliability, protection, and performance than is possible with the type of in-house data center that is realistically affordable for most small and midsize companies. Because Progent utilizes the same facilities that host the gear of some of the world's largest IT organizations, Progent can save you the expense of building and managing the systems required for world-class cooling, power failover, and uninterruptible Internet connectivity. For managed applications, Progent can also see to it that patches and service packs stay current, protection and performance is constantly tracked, and systems and data files are regularly backed up and available for complete and rapid recovery. Find out more about Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers complete hosting for all of a small organization's production servers in a setting that not only delivers the highest degree of availability and scalability but that is also easy for customers to migrate to another support provider or to bring in-house if your circumstance warrants it. Progent's Private Cloud hosting service is structured around tested virtualization technologies that allow small businesses with multi-vendor environments to benefit significantly on the expense of capital equipment, system support, and IT administration while achieving enterprise-class availability and an unprecedented level of vendor flexibility. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-based software in one centrally managed service, can handle the mixed- platform and non- standardized networks typical of smaller businesses, and keeps control of the software in the client's possession so that migrating to a different virtual system is fast, safe, and affordable. This eliminates becoming a captive to a single hosting service while still providing all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent offers expert online consulting to help organizations of all sizes connect their IT infrastructure with popular public clouds such as Azure and Amazon Web Services. Progent can assist your it team to plan and administer hybrid ecosystems that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid architectures that seamlessly combine physical resources as well as cloud services. To assist you to integrate public cloud services with networks, Progent can provide a variety of public cloud integration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
Progent's value-priced ProSight series of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis technology to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape traditional signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the complete malware attack lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools packaged within a single agent accessible from a single control. Progent's security and virtualization experts can assist your business to design and configure a ProSight ESP deployment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with government and industry data protection standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent can also help you to install and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates and monitors your backup activities and enables fast restoration of critical data, apps and VMs that have become unavailable or damaged as a result of component failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FINRA, and PCI and, when necessary, can help you to restore your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, enhance and troubleshoot their networking appliances like routers, firewalls, and wireless controllers as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating time-consuming management processes, WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating devices that need important software patches, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of leading information security companies to provide web-based management and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by checking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT personnel and your Progent consultant so any potential issues can be resolved before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be moved immediately to a different hosting environment without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard information related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of time wasted searching for vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to obtain an objective assessment of the overall health of their network. Based on a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential network devices adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a more manageable Active Directory environment. Both versions also come with a year of cutting-edge remote network monitoring and management. Benefits can include simpler management, better compliance with information security requirements, higher utilization of IT resources, faster troubleshooting, more dependable backup and restore, and less downtime. See more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent information assurance consultant. The fact-finding interview is designed to assess your organization's ability either to stop or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information about your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective AV and backup system that aligns with your company's needs. For additional information, refer to The ProSight Ransomware Preparedness Report.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the fundamental system software and productivity programs important to most small and medium-size businesses. As a Cisco-qualified partner, Progent also offers help for an increasingly sophisticated array of infrastructure technologies including PIX and ASA firewalls, switches, routers, voice-over-IP options, and wireless access. Furthermore, Progent's CISSP-Premier security experts, CISM-authorized security engineers, CISA-authorized security audit specialists and GIAC-qualified information assurance experts offer a business-wide perspective on network security and can assist with complex security programs like SIEM solutions to help enterprises comply with business guidelines and statutory mandates for network information security and incident reporting.

The breadth and depth of Progent's consulting team bring a unique array of advantages to companies wishing to increase the business value of their information system within a reasonable budget. These advantages include:

  • Best Industry Service Methodology
    Progentís staff of Microsoft and Cisco Certified consultants average longer than ten years of hands-on industry background, in the trenches of IT service, executing a broad variety of technical projects for a large mix of clients. Every Progent support professional shares a refined set of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its support personnel. This ensures that you get not only world-class technical skills, but also a consultant with field-tested approaches for repairing actual IT problems rapidly. Read more details about Progent's best practices for network consulting.

  • Efficient Pricing Model
    Progent's pricing model is to charge for phone support and on-site visits per minute. Consequently, you are invoiced just for received services. Progent does not demand a higher rate for off-hours or priority service, and Progent does not bill for travel except for emergency calls where on-site time is less than 4 hours. In addition, Progent imposes no sign-up charge and asks no retainer for services provided during regular business hours. Many support firms impose substantial minimum fees or charge in increments of fifteen minutes or more. Progent's small billing granularity eliminates king-size bills for fast solutions. An additional benefit of by-the-minute pricing is that you won't be inclined to permit simple issues to fester until they become big problems. Read additional information concerning Progent's value pricing for IT outsourcing.

  • Full Reporting of Delivered Support
    Progent has created a sophisticated support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many independent consultants or local service organizations who provide minimal documentation or details of tasks done, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the service documentation sent by each consultant to every customer. The practice of detailing and organizing service records results in more effective support and avoids a variety of typical misfortunes such as when a support customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom. Find out additional information about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's consultants to clients. By educating customers to resolve problems that are within their scope, Progent is able to concentrate on providing high-value services where Progent faces little competition. Small businesses who work with freelance service providers or who employ in-house IT staffs gain when Progent transfers knowledge about critical technology and proven methodologies to make their networks more robust, protected, and efficient. Find out more about Progent's knowledge transfer services.

How to Contact Progent
If your Newport News, Virginia company wants to get in touch with Progent for IT outsourcing, consulting, or technical support, phone 800-993-9400 or visit Contact Progent.

Fast Remote Technical Support
For immediate remote assistance, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

64-bit Migration Engineer 64-bit Upgrade Remote Consulting
ASA Firewalls IT Consultant Network Consulting for Firepower
Technology Professional for NLB Test Lab
Business Continuity Testing Consultants

The Progent Test and Training Lab located at the QTS Data Center is available for piloting line-of-business applications, developing efficient migration procedures, assessing and tuning performance, designing or verifying business continuity solutions, resolving compatibility problems, and establishing training systems for new products and technologies. For Progent customers without sufficient in-house resources to assemble proper test systems, the lab reduces capital outlay and engineering risk and helps keep vital IT initiatives on schedule.

Android printing Remote Consulting Android and Office 365 integration Integration Services
Austin Support Firm Cisco and Microsoft Certified Experts Information Technology Consultants
BES Express Consult BlackBerry BES Express Technology Professional
BlackBerry BES Server Computer System Consultant in Norfolk BlackBerry Wireless IT Technical Support Company
Fault-tolerant Load Balancing Information Technology Consulting
High Availability Load Balancing Integration

Progent offers fault tolerant load balancing consulting that addresses system load balancing, load balanced program, network backbone routing, and content delivery technology including F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.

BlackBerry Information Systems Firms in Greensboro Piedmont Triad BlackBerry BES Small Business Computer Consulting Firm Greensboro Piedmont Triad
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Freelance Jobs for FAQ about Freelance Microsoft Consultant

For answers to common questions about becoming a consultant at Progent, refer to Jobs at Progent FAQs.

BlackBerry Redirector Contractor in Augusta BlackBerry Wireless Migration Consulting Augusta Aiken
BlackBerry Smartphone Technology Consulting Services BlackBerry Software Online Help
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Carrier Routing System Engineer Specialists for CRS Core Router
CentOS Linux, Sun Solaris, UNIX On-site Support Support and Setup
CentOS Linux, Sun Solaris, UNIX Support and Help Buffalo, Erie County Worldwide Computer Consultants in Erie County New York
Cisco CCIE Network Support in Savannah, Chatham County Microsoft and Cisco Network Providers
Cisco CCIE Small Business Computer Consulting in Newport News Hampton Roads Microsoft Exchange Server Migration Technology Professional
CRISC Certified Risk and Information Systems Control Professional
CRISC Certified Risk and Information Systems Control Engineer

Progent offers the services of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management solution following leading practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.

Cisco CCSP Network Consulting Contract Job Opportunities Baltimore Maryland Microsoft MCTS Engineer Employment Opportunities
Cisco Certified Experts Help Desk Process Specialists Virtual Help Desk Technical Consultant
Cisco Computer Help Tech Support
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Cisco Expert Jacksonville, Florida Network System Support Consultant Jacksonville, FL On-site IT Support
Cisco NSS2000 Specialist Cisco NSS2000 Remote Technical Support
Windows 2012 Consultants
Microsoft Windows Server 2012 Onsite Technical Support

Progent's Microsoft-certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test environments and migration plans, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support, staff, create an enterprise-wide security plan, streamline IT administration, assist with application development, and build and test a disaster recovery/business continuity plan.

Cisco Small Office Network Consulting Cisco Maintenance
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Citrix Virtual Application Delivery Specialist Professionals for MetaFrame
Colorado Springs, CO Information Technology Consulting Group Configure for Colorado Springs
Solaris Network Security Auditing
Solaris Security Consultant

If your company runs a Solaris environment or a mixed-platform network, Progent's CISM and CISSP-certified security specialists can assist your entire enterprise in a wide range of security topics such as security administration procedures, security architecture and models, access control products and methodology, applications development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery preparedness. CISM and ISSAP stipulate the basic skills and worldwide standards of performance that information security managers are required to master. These certification provide IT management the assurance that consultants who have earned their CISM, CISSP or ISSAP qualification have the experience and knowledge to offer effective security support and engineering services.

Columbia, South Carolina Network Outsource South Carolina Consulting Firm
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CISSP Network Management
CCIE Consultants

Progent provides clients the services of engineers who have been awarded some of the computer industry's most prestigious certifications. Progent thinks that customers deserve to be sure that their computer support professionals have accredited testing as well as extensive real-world field experience so that Progent's customers can engage Progent's support with trust. In many cases, vendor credentials like the CCIE confers privileges for substantially superior vendor assistance than is offered to uncertified service providers, allowing Progent to deliver clients a higher level of IT support. In other cases, major credentials such as CISM or CISSP for network security can help enterprise customers to demonstrate compliance with regulatory requirements by engaging the services of accredited IT professionals.

Computer Consultancy Firms for Windows Server 2012 in Santa Cruz, CA Integration Services
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Microsoft Office SharePoint Server 2010 Technology Consulting Services
Microsoft Office SharePoint Server 2010 Online Consulting

Progentís Microsoft-certified consultants can provide companies of all sizes consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently connecting people, teams and information. Microsoft SharePoint provides a common location for your workers or clients to access, organize, share and manipulate useful data, files, and applications and to communicate with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services join employees, customers, workgroups and major tasks with the data theyíve developed in a way that makes data easy to find, download and re-use. Progent's SharePoint experts can assist you to manage your current SharePoint solution or upgrade to the current release of SharePoint Server or to SharePoint Online.

Computer Support Firms for Emergency Phone Support West Valley City Midvale Riverton West Valley City Utah Remote Help Desk Computer Help
Configuration for Cisco Online Cisco Certified CCIE Small Business IT Consultants
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Virtual Application Delivery Professionals

Progent's Citrix experts can help you to design, install, manage, and support a virtual Windows application delivery solution based on XenApp. Progent's Cisco CCIE network consultants can show you how to enhance your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter support consultants can assist your organization to administer and maintain a remote datacenter that offers high uptime, advanced security, and fast disaster recovery.

Consulting Services for High-Availability Failover Clustered Servers Microsoft Windows Server 2003 Cluster Technology Consulting
Contractor for Benefits for Home Based Network Engineering Telecommuting Jobs
Exchange 2000 Migration
Exchange 2000 Migration Consultants

Progent is one of the most qualified network support firms for integrating email and messaging solutions based on Microsoft Exchange 2000. Progent is skilled in helping small businesses get the full advantages of Microsoft Exchange 2000 for common situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server management.

Core Routers IT Consultant 500 Router Professionals
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Denver, Colorado Network Documentation Support Team for Denver
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Small Company Technology Consulting Services
Cisco and Microsoft Small Company Integration

If you have a small business IT system with 10 to 50 network users, Progent's network outsourcing services free your business from over-reliance on single independent consultant while giving you cost-effective and reliable access to high-quality network expertise. By providing network support service when you need it, offering specialized expertise for key technologies, offering unique services such as 24x7 network monitoring, and billing only for services you use, Progent gives you an economical solution for optimizing the productivity and profitability of your small business information system. Progent is the intelligent way for small organizations to build and support a robust and safe information network and to have quick access to the skilled help typically restricted to businesses who can support a large internal IT group.

Emergency Phone Support Networking Services Technician
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Citrix desktop virtualization Consultant
Consultants for Citrix XenDesktop desktop virtualization

For Windows desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can help your company to design a XenDesktop environment that improves the business impact of your IT system; configure XenDesktop software with your physical and virtual servers, end-user computers, and printers; migrate your existing desktop virtualization software to the latest releases of XenDesktop; and provide advanced remote troubleshooting. Progent can also train your IT staff to follow best practices to maintain your XenDesktop solution efficiently.

Exchange 2007 Server Consultant Services Exchange 2007 Edge Server Remote Technical Support
Exchange Computer Network Support Group Wichita, KS Small Office IT Consulting for Exchange Server 2010
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Progent's Meraki Wi-Fi AP experts provide online and onsite support services to help businesses of any size to plan, install, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and support Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive network infrastructure that delivers identical access, responsiveness, security, manageability and availability for wired and wireless clients irrespective of their mobility or device.

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Photoshop Education
Apple Motion Training

Progent's Apple Mac experts can promote the creative facets of Macintosh computing by offering help services and training in imaging, audio, and video. Progent's support professionals can provide expertise in a range of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production studio.

Fedora Linux, Sun Solaris, UNIX Network Consultant in Nueces County Texas Mandrake Linux, Sun Solaris, UNIX Information Technology Consulting Corpus Christi, South Texas
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Windows and UNIX Professionals
Microsoft Expert Windows and UNIX Services

If you are producing UNIX-based applications in an environment that includes Microsoft Windows-based processors, PCs, and office productivity products, Progent offers full-service network support outsourcing that frees you to concentrate on your field of strategic expertise without the constant hassle of managing your company information system. By using automated server monitoring and by delivering online and in-person support as your business needs it, Progent represents an affordable solution for managing an information network that provides high reliability, protection, and performance. Progent's developer support services feature full-service network support outsourcing, virtual infrastructure, remote and on-site support and repair, network monitoring services, and Help Desk outsourcing.

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Progentís National Support Center provides national remote troubleshooting for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service experts offer telephone help and online direct network connection to troubleshoot and resolve network problems quickly and economically. The breadth of IT expertise represented by Progent's staff of country-wide support engineers makes it possible to escalate even the most difficult problems to competent experts as needed.

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Windows Server 2016 Consulting
Windows Server 2016 Failover Clusters Outsourcing

Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a DR system based on Microsoft's latest Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using low-cost hardware, VM Load Balancing for improving the performance and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point.

Integration Support for Offsite BDR Services Computer Consultant
SQL Server 2017 Remote Technical Support
SQL Server 2017 on Linux Computer Consultant

Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of migrating to SQL Server 2017 and can help you to plan and implement a smooth migration of your databases and applications to any network architecture including onsite, cloud-hosted, or hybrid. Progent's consultants can provide online or on-premises support services ranging from on-demand design review or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is carried out on time and within budget.

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For advanced project management support, Progent offers the services of veteran IT professionals with decades of experience in technology management, application development, and business process design for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers can provide project management skills to assist enterprise clients adhere to leading practices to ensure that major projects are completed on schedule and within budget.

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Windows 2008 Remote Support Services
Remote Consulting for Microsoft Windows 2008

Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2008 for your company, develop test systems and migration plans, install Windows Server 2008 with your IT environment and workload, train your support staff how to use new administration utilities, and deliver continuing consulting and tech support via affordable options such as Contact Center service and online technical assistance.

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macOS Disaster Recovery IT Services

Progent's certified security staff can help you secure your Apple Mac network through professional services including running security tests, clean up after virus and worm penetrations, setting up firewalls, integrating secure off-site and mobile access, deploying monitoring software for protection against viruses, spam, and malware, and creating a company-wide security strategy adapted for the specific goals of your business information system.

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ISA 2004 Standard Edition Server Technology Consulting Services
Microsoft Proxy Server Support and Integration

Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds developing corporate security solutions for IT networks with multiple locations, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company design and implement an installation of Microsoft ISA Server 2004 that supports your IT security needs without restricting your network.

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Progent's certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple offices, remote workers, and mission-critical web applications. Progent's ISA Firewall consultants can assist your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your information protection needs without adversely restricting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.

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Progent's certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers significant improvements in scale, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.

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Firepower Consulting Services
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Progent's Cisco-certified CCIE network engineers can help you to manage your current PIX 500 or Cisco ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services

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Microsoft Dynamics GP ERP Support Services
Microsoft GP/Great Plains IT Services

Progentís Microsoft certified experts provide a variety of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft financial platform and corporate management solution built, like all Microsoft financial tools, on the expandable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial products in the Microsoft Dynamics GP/Great Plains line, provides a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP is simple to deploy and integrate, and with its segmented design you are able to license only the functions you currently require, with the option to add users and increase capabilities when necessary. Progentís Microsoft Dynamics GP Software consulting experts can show you how to deploy, configure and administer Dynamics GP/Great Plains 2010 and also earlier versions of Dynamics GP.

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Microsoft Exchange Server Migration Consulting Services
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Progent offers comprehensive support for every step of your Exchange 2010 upgrade including outsourced or co-sourced project management, site analysis, project planning, cost estimates of all new software and hardware needed, suggested sourcing, system verification at customer location or at Progent's test facility, setting up transitional coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the previous system, and webinar training for customer's IT staff and users.

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Microsoft Small Business Server 2011 Consultants

Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the basis for a powerful but easy-to-manage IT network. The inter-connectivity demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a network expert with hands-on expertise and extensive experience in designing and building cohesive end-to-end information technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies built into SBS 2011 and SBS 2008. This expertise assures you success in installing, managing, and servicing network environments based on the SBS suite of servers and applications.

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Microsoft Configuration Manager 2007 Specialist
SCCM 2007 Windows Server Deployment Technical Consultant

Progent can assist you to maintain System Center 2007 Configuration Manager to streamline operations, enhance security, and increase productivity by ensuring that operating systems and applications stay current, tracking licensing, and monitoring usage profiles so you can make informed purchasing choices. When your organization is ready to update your SCCM 2007 device management ecosystem, Progent can assist you to prepare for and implement an efficient migration to SCCM 2012.

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Mid-sized companies can get all the advantages of Microsoft System Center Operations Manager and have fast access to Progentís Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced network support packages, mid-size businesses can select a simple co-sourcing service program based on Operations Manager 2007 with server monitoring, proactive alerts, comprehensive reporting, Help Desk support, and online troubleshooting. For companies with line-of-business applications who need non-stop networking, Progent offers a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager to offer mid-size business networks world-class availability, protection and productivity.

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Red Hat Linux Consulting Services

If you are developing UNIX or Linux software in an environment that has Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive IT outsourcing that allows you to focus on your field of high-value know-how while avoiding the constant distraction of managing your business network. Through the use of automated network monitoring and by providing remote and in-person support as your company needs it, Progent offers an affordable solution for supporting an IT network that features excellent reliability, security, and efficiency. Progent's UNIX/Linux developer support offerings feature full-service information technology outsourcing, virtual server infrastructure, online and in-person support and repair, proactive network monitoring, and Helpdesk support.

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ProSight IT asset management Consultants

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of the time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it.

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Exchange 2010 DAG Consulting

Progent's Microsoft and Cisco-certified network experts can help you to assess the benefits of Exchange Server 2010 for your company and can help your IT staff to design and carry out a smooth migration to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will provide fast return on investment by increasing your productivity, cutting the expense of equipment and service, streamlining management, and consolidating your vital communications technologies.

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Windows Applications on macOS Online Support Services

For companies that have a mix of Mac and Microsoft Windows computers, there are two basic alternatives for using Microsoft Windows-only applications on macOS or OS X: an external connection to a physical Windows PC or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to connect an Apple Mac to a remote Microsoft Windows-based PC to run Microsoft Windows applications and access system resources. Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac computer so you are able to use Microsoft Windows programs locally. Progent's Mac technology support experts can help your business to maintain these products for running Microsoft Windows software on your Macs and can in addition help your organization to assess and configure other solutions for Microsoft Windows PC simulation.

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Exchange 2010 Configuration Troubleshooting

Progent's Microsoft-certified consulting engineers can assist your organization to determine the value of Microsoft Exchange 2010 for your business and can help you to design and implement a smooth upgrade to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will offer quick payback by improving your workers' efficiency, cutting the expense of equipment and support, streamlining administration, and integrating your key communications platforms.

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Progent's CCIE-certified network infrastructure experts have extensive background helping Internet Service Providers to design, implement, administer, tune, and troubleshoot high-availability, scalable connectivity solutions suitable for public networks.

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Progent's Cisco certified Wi-Fi consultants offer affordable remote and onsite support for end-of-life and modern Wave 2 Aironet wireless APs and Progent can assist your business to design and maintain Wi-Fi environments that include indoor and outdoor/ruggedized Aironet access points.

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Dynamics GP Accounting Network Consulting
Computer Engineer for Dynamics GP/Great Plains

Dynamics GP/Great Plains 2010 accounting is a comprehensive business management platform that integrates information and processes across your company, communicates easily with other solutions, and connects workers, customers and suppliers regardless of time or place. Created for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can show you how to set up and maintain a reliable, protected computer and communications environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your company benefit from the full power of Dynamics GP 2010.

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Apple OS X Tiger On-site Technical Support
Apple OSX Tiger IT Services

Progent's experts can provide macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and email expertise, network protection services, and custom training. Progent can help clients to migrate to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer help with Apple Mac applications. Progent can also help your business with Apple iPhone integration and Apple iPad synchronization, or moving to iCloud services. For business environments based solely on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, configuring and maintaining a network environment that is available, secure, efficient and aligned with your company's business goals.

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ISA 2004 Firewall Setup and Support

Progent's Microsoft-certified ISA Server consulting experts have broad experience creating Microsoft-based security designs for IT networks with many sites, mobile users, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small business design and implement an installation of Microsoft ISA Server 2004 that supports your IT security needs without limiting your productivity.

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SQL Server 2014 Disaster Recovery Online Support Services
SQL Server 2014 Capacity Planning Support and Help

SQL Server 2014 incorporates significant improvements in key areas including speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works seamlessly with all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite services that include system design, deployment, administration, troubleshooting, and application development services to help businesses of all sizes to realize fast return from their SQL Server 2014 deployment.

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ProSight Endpoint Protection Help and Support

Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based analysis technology to defend endpoints as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily escape traditional signature-based AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to manage the complete malware attack lifecycle including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks.

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Progent's consultants have supported Dynamics GP and Great Plains ERP software for nearly two decades and Progent has delivered system integration, customization, education, and debugging since the platform's original release. Progent offers advanced expertise for upgrading legacy Dynamics GP deployments. Progent can assist you to plan, pilot, and carry out a cost-effective migration from a a legacy release of GP to the current edition of Dynamics GP.

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