Quick, Affordable Remote Computer Help for Newport News, Virginia Small Businesses
For over twenty years, Progent has focused on providing world-quality network support to customers with small-business IT budgets. Progent has built a powerful support solution that features a low-overhead, seamless virtual office infrastructure, custom online repair technology, a large pool of engineers accredited in a wide range of technical disciplines, a Help Desk Call Center operational structure that promotes efficiency and guarantees follow-through, a worldwide group of on-line service experts, on-site service dispatching for the majority of most zip codes in the U.S., and a corporate ethos committed to solving network problems in the shortest time and at the least cost to customers.

For mid-size and large companies, Progent offers co-sourcing and project management support to reinforce the technical skills of your internal IT support team. Co-sourcing can cut costs and help meet schedules for big IT initiatives like application design and development, disaster recovery planning, network security evaluations, office consolidations, or technology migrations and upgrades.

Progent can in addition offer the services of certified consultants to help your company to plan and execute your cloud computing strategy.

Popular Products and Technologies Supported by Progent for Business Networks in Newport News, Virginia
Progent's nationwide team of world-class consultants offers assistance for virtually all aspects of network technology used by companies of any size. Technologies supported by Progent in Newport News include:

Support Delivery Options Available for Newport News, Virginia Companies
Progent has a variety of alternatives for providing small and midsize businesses with affordable IT services for technical support, consulting, hosting services, and IT administration. Progent's model for providing network support is built on the Help Desk structure common to big IT support groups. Progent's Helpdesk Service Model promotes fast response, comprehensive activity records, reliable follow-through, and strict cost monitoring across an array of IT service delivery alternatives that include remote troubleshooting, in-person support, high-end consulting, plus server hosting.

  • Remote Service
    Progentís Technical Response Center provides emergency and scheduled online support for Microsoft Windows, Linux, Apple, and Cisco-powered systems in the United States and worldwide. Progent's seasoned support experts can assist clients to troubleshoot and fix network problems without the cost or delay of travel for onsite service visits. The experience of Progent's network consultants makes it possible to resolve most IT problems rapidly. For the toughest problems, Progent's depth of expertise allows the support team to escalate support calls to advanced specialists. Progent offers a streamlined, web-based registration procedure for new clients to accommodate urgent situations and Progent bills per minute with zero sign-up charges or minimums, so you pay only for the support you get. Experts available remotely include Cisco-certified CCIE network engineers, Microsoft-Certified MCSEs, and CISSP-certified security professionals. Find out additional information about Progent's online computer troubleshooting services.

  • Onsite Service
    Progent provides onsite computer assistance for registered customers in larger cities in the United States. Progent's on-site service personnel can operate in conjunction with Progent's remote service engineers to give small businesses the ideal combination: on-premises service professionals when you require them plus the remote help of Progent's seasoned staff of IT consultants, security professionals, and business software programmers. The response time for on-site service calls is usually less than 24 hours. There is no start-up or retainer fee for registering as a Progent client for on-premises service. Find out more details about how and why to sign up for Progent's onsite computer support services.

  • Help Desk
    Progent's Standard Help Desk Services offer small organizations an end-to-end service desk solution that manages all aspects of online Level 1 desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Progent provides call desk services at a substantial discount from Progent's normal desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging issues. for more information, see Help Desk Services.

  • IT Consulting Services
    Progent provides small businesses budget-friendly access to world-class consultants who can deliver help with vital technologies such as
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network design, network protection consulting, fault tolerant network consulting, server virtualization solutions, plus configuration, customization and training for business programs including accounting, ERP and MRP, business analytics, CRM, and office productivity packages. Progent can provide assistance with short-term projects including site relocations and massive software migrations, extended initiatives such as business analytics software programming and customization, database software development and administration services, and web development, on-going support such as System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for network monitoring and system administration, or urgent response such as data restoration and malware cleanup.

  • Application Server Hosting
    Progent can host critical applications like Microsoft Exchange Server and MS SQL to provide small and midsize companies with higher levels of dependability, security, and performance than is possible using the type of internal data center that is achievable for the majority of small and midsize organizations. Since Progent utilizes the same data centers that support the equipment of some of the world's biggest IT organizations, Progent can eliminate the cost of creating and maintaining the systems needed for enterprise-class cooling, power failover, and redundant Internet access. For hosted applications, Progent can also see to it that patches and revisions stay updated, security and efficiency is continually tracked, and systems are consistently backed up and available for full and prompt restoration. Learn additional information about Progent's hosting services for Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers complete hosting services for the entirety of a small or midsize company's servers in an environment that not only provides the highest degree of dependability and expandability but that is also easy for customers to migrate to a different support firm or to move internally whenever your circumstance warrants it. Progent's Private Cloud hosting service is built around mature virtualization techniques that permit companies with multi-vendor networks to save dramatically on the costs of capital equipment, infrastructure maintenance, and network administration while getting enterprise-class dependability and an unprecedented level of vendor flexibility. In contrast to ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service covers all server-based software in one centrally managed service, can support the mixed- OS and loosely standardized environments common with small businesses, and retains control of the software in the customer's hands so that moving to a different virtual host is fast, safe, and affordable. This eliminates ending up a captive to a single hosting service while still offering all the economies related to SaaS hosting alternatives.

  • Hybrid Cloud Migration Services
    Progent can provide expert online consulting support to help companies of all sizes integrate their networks with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and manage cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that seamlessly combine local IT assets as well as public cloud services. To help you to integrate public clouds with networks, Progent can provide a range of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure planning and deployment services, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform integration expertise. Progent has over 20 years of experience providing high-level consulting support remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Progent's Flat-rate Managed Services for Outsourcing Network Monitoring and Management
Progent's value-priced ProSight line of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior analysis technology to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which easily evade traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to automate the complete malware attack progression including protection, identification, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection services deliver affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge tools packaged within one agent accessible from a unified control. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP deployment that meets your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry data security standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent can also assist your company to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of vital files, apps and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical data. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map out, track, optimize and debug their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network diagrams are always current, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating time-consuming management activities, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, locating devices that require important updates, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that uses the technology of leading data security vendors to provide web-based management and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further layer of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Exchange Server to track and protect internal email that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT staff and your Progent engineering consultant so any looming issues can be resolved before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be moved immediately to a different hardware solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By updating and managing your IT documentation, you can eliminate as much as half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to obtain an unbiased evaluation of the health of their information system. Based on some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits such as a more manageable Active Directory (AD) environment. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost network management, better compliance with government and industry security regulations, more efficient utilization of network resources, faster troubleshooting, more dependable backup and recovery, and increased uptime. See more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your company's preparedness to block or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information concerning your current antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create an efficient security and backup system that aligns with your business requirements. For details, see The ProSight Ransomware Preparedness Report Service.

Why Progent Is the Smart Alternative for Newport News, Virginia Small Businesses
Progent's staff size, depth of technical skill, and familiarity with corporate network consulting allow small and midsize businesses to sidestep the problems associated with excessive reliance on small service organizations or individual engineers.

Working with Progent's Experts allows your company to:

  • Prevent Excessive Reliance on Individual Consultants
    For IT support, small companies often depend heavily on individual consultants. Though freelance service providers have lower expenses than more substantial support firms and can typically bill apparently smaller fees, they are occasionally too overworked to respond quickly to critical situations. If a freelance consultant is busy with different customer, sick, on travelling, or in training, the lack of replacement staff may force your business to wait for assistance during a crisis. As your small business expands, system unavailability or difficulties with line-of-business programs get more costly. The dollars you thought you were conserving on a freelancer can be eaten up fast due to lower output. In addition, when freelance engineers encounter new technologies, the lack of a big engineering group to depend on for advice forces them to train with the meter running while your organization winds up with the costs for their continuing training.

  • Have Access to Experts in Complex Information Technology Issues
    Many smaller support firms or freelance engineers focused on small business IT consulting may excel at delivering connect-the-dots fixes but don't have the experience to deal cost-effectively with complex network environments with a variety of platforms, numerous sites, Voice over IP systems, mobile workforces, interconnected accounting and analytical applications, data-driven web sites, and specialized line-of-business software. Progent's background with worldwide enterprises and Progent's large staff of specialists can benefit your business because big-company networks are inherently complex, integration problems require in-depth understanding of in many technical areas, and reaching an acceptable degree of robustness, availability, and protection requires industry-proven best practices.

  • Build a Firm Foundation for Seamless Growth
    Small companies often start with a network cobbled together on a shoestring budget. Lacking a solid architecture, a sequence of band-aid fixes commonly get thrown on top of a weak structure. As a company evolves, stability and scalability issues can obstruct the success of the organization. These environments require thorough evaluation, smart business analysis, and in-depth experience to migrate to an IT environment that will provide the solid foundation to meet critical business needs and support future expansion.

  • Team with Solution Finders, Not Resellers
    Smaller businesses need direction and education to work through an increasingly complicated maze of IT alternatives offered for enabling growth and improving efficiency. They do not need a network engineer or service organization that tries to sell them products. Progent avoids conflicted motives by not selling any products. Progent offers consulting and services exclusively. This permits Progent to align consulting services with the genuine interests of customers. Mixing IT consulting and product selling can result in a situation where the proposed solution is based on a preselected technology instead of being driven by the actual needs of a client.

Get in Touch with Progent
In case your Newport News, Virginia company wants to contact Progent about IT outsourcing, consulting, or tech support services, call 800-993-9400 or visit Contact Progent.

Fast Online Network Support
For fast remote technical support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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Progentís Help Desk Co-management service allows your business to split the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of certified desktop support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced service desk solution based on the leading shared professional services automation (PSA) platform for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.

Configure Server Support
Remote Server Management Cards Consultant Services
Dell DRAC Consultancy

Remote server management cards give IT managers full control over a server without the need for an on-site presence. Through these server management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to plan, deploy, and support a high-availability business network that incorporates remote management cards and Progent can utilize these remote server management cards to deliver efficient remote technical assistance. Progent has experience with a variety of remote management cards such as Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.

Consult for Project Requirements Definition Remote Project Design Tuning Consultant
MS SQL Information Technology Consulting
MSSQL Consultants

SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast creation of cutting-edge high-end applications that can give your business a critical competitive edge. SQL Server provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and administering Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET platform.

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Linux RedHat Phone-based Consultant
Integration Company for Linux Online

Progent offers nationwide online technical support and consulting services for businesses that run environments based on variants of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft products. Remote network consulting offers maximum return for your information technology budget by extending client efficiency and limiting the hours charged for computer repair services. Sophisticated online support tools and skilled service specialists and engineers combine to enable Progent to handle the majority of network problems without squandering time and money by going to your location. In the vast majority of cases your network issues can be remediated by telephone or through a mix of telephone support and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA certified security specialists to assist you with the most difficult system issues.

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Microsoft GP/Great Plains Network Consultant
Dynamics GP Great Plains Accounting IT Consultants

Progentís Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is a financial and business analysis solution based, like all Microsoft financial solutions, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP provides a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and integrate, and with its modular design you can license only the functions you currently require, with the option to expand users and increase capabilities in the future. Progentís Dynamics GP/Great Plains consulting engineers can help you deploy, customize and manage the latest version of Dynamics GP or migrate smoothly from an older edition.

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High-Availability Branch office Connections IT Consulting
Redundant Connectivity On-site Technical Support

Progentís high availability inter-site connectivity and fault tolerant network infrastructure engineers can help small companies create fault tolerant Interoffice connectivity through fully redundant networks featuring transparent failover. Progentís Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office networks supported by non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over can provide economical 24x7 interoffice connectivity.

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Exchange 2016 Mailbox Server Professional
Exchange 2016 Configuration Network Engineer

Progent can assist your business in all facets of your upgrade to Microsoft Exchange 2016 including designing high availability architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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Fault Tolerant Collocation Engineers
Specialists for High Availability Data Centers

Progent's Data Center engineers can show you how to find fault-tolerant data centers that meet the particular requirements of your company. Fault tolerant off-site data centers are particularly attractive to small businesses due to of their affordability and convenience in comparison to taking a do-it-yourself strategy. Attempting to build an on-site data center with even a basic level of fault tolerance is too costly for typical small businesses. Progent is ready to help you reap all the benefits of non-stop data centers and fault tolerant colo sites by providing a full range of consulting and support services.

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ProSight Network Infrastructure Monitoring Online Technical Support
ProSight Infrastructure Monitoring Computer Engineer

ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to diagram, track, reconfigure and troubleshoot their networking appliances like routers, firewalls, and access points as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when issues are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding devices that need critical updates, or resolving performance problems.

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Exchange 2003 Server Upgrade Help
IT Consulting for Microsoft Exchange Upgrade

Progent's Microsoft certified consultants can help you define and implement a smooth in-place Exchange Server 2003 upgrade plan that avoids network downtime, simplifies long-term service demands, and makes your Exchange 2003 Server easy to manage. For complex multi-server or multi-location migrations, Progent has the experience to complete your project quickly and economically. Progent's Exchange Server 2003 support, repair, and design services include expertise with the integration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business needs.

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Offsite Managed Data Backup/Recovery Services Support Outsourcing
ProSight Data Protection Services BDR Solutions Online Help

ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of vital files, applications and VMs that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight DPS to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical data.

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Professional for Application Programming
Business Software Development Companies

For help writing, enhancing, or troubleshooting applications for Windows, any version of Linux, or the Web, Progentís team of programmers, database designers, and software project managers can help ensure you get the project completed on time and within budget. Progent's seasoned application developers offer cost-effective and expert online consulting for jobs as simple as writing Vidual Basic scripts for Excel or as large as rolling out mission-critical RDBMS applications built on Microsoft SQL Server ,Oracle, or MySQL.

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Microsoft Exchange Upgrade Server Administration
Computer Consulting Company for Microsoft Exchange 2003

Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and unified telecommunications/email solutions for businesses. Progent provides economical Exchange Server consulting services to enhance email security and virus defense, provide fault tolerant email, and implement remote and mobile email access. Progentís Microsoft Exchange consulting and support offerings can aid you in planning and deploying a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Exchange product such as Exchange 5.5 to Exchange Server 2010.

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scom 2016 management servers Consultant Services
scom 2016 migration Online Support Services

Microsoft System Center 2016 Operations Manager is designed to ensure consistent performance and dependable uptime for critical workloads by offering unified, mixed-platform tracking of IT infrastructure installed across local systems and cloud environments. Progent's SCOM consulting group offers world-class remote and onsite expertise to assist organizations of all sizes to design, integrate, tune, enhance and troubleshoot Operations Manager 2016 deployments. Progent can help your company to move to SCOM 2016 from older versions of Operations Manager or from other IT infrastructure monitoring products, or combine multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to include resources based in public clouds including Microsoft Azure and Amazon AWS.

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Professional for network evaluation Lab
QoS Test Lab Consultant

Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for piloting mission-critical applications, developing cost-effective migration procedures, assessing and tuning performance, designing or verifying disaster recovery strategies, resolving compatibility problems, and building training environments for new products and technologies. For Progent clients who lack sufficient internal resources to assemble effective pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital network projects on schedule.

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IT Manager for Cisco Top Ranked Cisco IT Outsourcing Company
Consult for Sun Solaris Online
Solaris Remote Technology Consultant

Progent offers national online help and consulting services for businesses that operate Solaris environments or whose information systems include a combination of Solaris and Microsoft Windows products. Online IT help offers optimum return for your information technology dollar by extending client efficiency and shortening the hours billed for computer repair services. Sophisticated remote support utilities and experienced technicians and engineers allow Progent to handle most IT problems without squandering time and money by traveling to your site. In most of situations your network problems can be remediated by telephone or through a mix of phone help and online connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISM certified security specialists to help you with the most difficult system problems.

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Exchange 2010 DAG Consultant
Exchange 2010 VoIP Online Troubleshooting

Progent's Microsoft-certified network experts can help your organization to assess the value of Microsoft Exchange Server 2010 for your business and can help your IT staff to design and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide quick payback by increasing your workers' efficiency, lowering the cost of equipment and service, streamlining administration, and integrating your vital communications technologies.

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64-bit Processing Consult
64-bit Upgrade Support Outsourcing

Progentís Microsoft-premier consultants can assist your organization to update your application servers and/or desktops from 32 bits to 64 bits. Progent can help you to calculate the risks and benefits of upgrading to 64-bit processing, design an efficient migration strategy that minimizes operational disruptions, and deliver economical, professional online support to aid your company to configure 64-bit operating systems and application programs on your current hardware.

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Microsoft Certified Partner Technical Consultant for Exchange 2016 Migration Planning

Progent can assist you in all phases of your migration to Microsoft Exchange Server 2016 such as planning HA architecture for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

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Branch Location Remote Support
Online Technical Support for Branch Offices

Years of experience delivering Microsoft expertise and Cisco network consulting has allowed Progent to build an unmatched capability for supporting branch offices that need network service with the responsiveness associated with with small firms but which includes effective communications, thorough documentation, and adherence to enterprise IT protocols. If your enterprise maintains a remote office located anywhere in California or any region served by Progent's engineers, Progent can offer a wide range of on-premises and on-line IT consulting services and network architecture assistance.

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Small Business Networking Consultants
Networking Services for Small Business

Progent is a leader in affordably providing world-class IT support to small companies. Progent's achievement in handling the network support requirements of the historically underserviced small company sector is the combined result of key technical and process breakthroughs that have eliminated a great deal of the conventional costs out of managing IT service, injected unmatched technical expertise into the support mechanism, and dramatically streamlined the solution cycle.

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Microsoft Windows 7 Evaluation Support Services Microsoft Windows 7 Specialists
Lync Server 2010 Professionals
Microsoft Lync Server Instant Messaging Consultant

Progent's Microsoft-certified consultants can help you to evaluate the benefits of Lync Server for your environment and can help you to design and execute an installation of Lync Server that consolidates the control of IM and Presence and increases the output of your in-house employees, telecommuters, and mobile workforce. Progent's consultant's can also help you to carry out a smooth upgrade to Lync Server 2010 from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how you can use Microsoft Lync Server to improve the team-computing functions of Microsoft Office applications, and provide online seminars and ongoing technical support for Lync Server 2010 and other Microsoft products.

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Microsoft Windows Server 2012 R2 Consultants
Windows Server 2012R2 Multitenancy Engineer

Progent's certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support team, create a corporate-wide security plan, streamline network management, help with application development, and build and validate a disaster recovery/business continuity plan.

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MCSE Expert Certified Reporting for MySQL
MySQL database Upgrade

Progent offers cost-effective online access to an Oracle MySQL RDBMS DBA or software programmer and can help organizations of any size to integrate and support MySQL in a reliable IT infrastructure that provides advanced performance, scalability, and security. Progent also has proven skill assisting businesses migrate applications from an Oracle environment to MySQL.

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Consulting Services for Hosting for Exchange
Exchange Hosting Technology Professional

Progent's Exchange Hosting Support Services offer an enterprise-class data center that features redundant electrical and environmental control systems, round-the-clock staffed security and operations center, and failover connections to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtualized servers for service continuity, easy expandability, and fast recovery. Progent's services include complete incorporation with your network, connectivity with mobile communication devices, automated monitoring of performance and network security, spam and virus filtering, security update and service pack management, Helpdesk services, per-day data backup, and comprehensive messaging administration support.

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Windows, UNIX, Solaris Online Help
UNIX with Windows Network Consulting

If your company is producing UNIX or Linux applications on a network that has Windows-based processors, PCs, and office applications, Progent can provide full-service network support outsourcing that frees you to concentrate on your field of strategic know-how without the continual distraction of managing your company information system. Through the use of smart server monitoring and by delivering remote and in-person assistance when your business needs it, Progent offers an affordable way for maintaining an information network that features high availability, protection, and performance. Progent's developer support offerings include full-service network support outsourcing, virtual server infrastructure, remote and in-person support and troubleshooting, proactive network monitoring services, and Helpdesk support.

Nashville, Tennessee IT Outsourcing Firms Network Security Consultant
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wireless controller Online Support Services
Wave 2 Wi-Fi controller Computer Consultant

Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controller appliances to manage wireless networks of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's modern Wi-Fi controller solutions.

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Solaris Services
Sun Solaris Online Help

If your business network mixes Solaris technology with Windows, Progent can help you to incorporate your IT resources into a unified network that allows all your operating systems to coexist for simple administration, seamless dataflow, high availability, enhanced performance, and tight protection. Progent's Sun Solaris and Microsoft Windows coexistence assistance services include network architecture configuration and service, consulting for Windows services for UNIX, remote server monitoring and administration, remote network help and repair, on-site technical support, and Contact Center services.

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Network Repair Service Management
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Microsoft SMS Server Upgrade Online Help
SMS Migration IT Consulting

Microsoft Systems Management Server offers added capability for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the net operational costs of managing and deploying software products by making it easier to install system images, manage mobile devices, and operate management tools. In addition to alerting you about techniques to save management expenses by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT tasks involving areas that Feature Packs are intended to streamline. Progent's adoption and upgrade services can lower spending and reduce business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can help you define efficient procedures and standards to manage handheld computers and intelligent portable communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security strategy that incorporates policies, processes and technologies to keep your IT computer system safe.

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Small Business WAP100 AP Consulting

Cisco's Small Business 100, 300 and 500 series of APs are Linux-based units engineered as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi network experts offer remote or on-premises configuration and debugging services to assist you to design, configure, upgrade, optimize, manage and troubleshoot Cisco Small Business wireless access point deployments of any size or topology.

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Help and Support for iPhone and Windows 10 integration

Progent can provide cost-effective online consulting to help your business to design, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you get past occasional technical roadblocks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you build or maintain a resilient, protected and scalable infrastructure that is best suited to your computing model. Progent can also provide remote or onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, team-oriented ecosystem that optimizes the business value of your IT network.

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Cisco Consulting Full-Time Job

Progent wants to hire staff-level, solutions-driven Microsoft accredited engineers with MCSE credentials; Cisco certified network engineers who have Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISA or equivalent security credentials; and advanced system architecture experts with a background in mobile solutions, wireless connectivity, service continuity, workplace recovery, information protection, and virtual servers. Progent also is looking for employees to join our team of helpdesk support technicians and remote support professionals. In addition, Progent is hiring experienced managers who can operate productively in Progent's high-growth, virtual office environment.

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Network Security Evaluation for Juniper SSG Series Router

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid creation of a new generation of high-end programs that can give your business a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft technology, ensures you success in planning, installing and managing Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.

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Consulting for UNIX, Windows

If your company network combines UNIX, Linux or Solaris platforms with MS Windows, Progent can show you how to incorporate your computers into a cohesive environment that permits all your OS platforms to coexist for easy management, seamless dataflow, high dependability, superior performance, and strong protection. Progent's UNIX/Linux/Solaris and Windows integration support services feature network infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical support and repair, in-person technical support, and Helpdesk outsourcing.

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Professionals for VMware SRM Disaster Recovery

VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and test a consistent process for restoring applications and services rapidly after a breakdown. SRM supports centrally controlled and automated recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and fixes and can produce reports to verify complete service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help you to design, configure, test and administer a DR system based on VMware SRM.

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Progent's Microsoft-certified experts can provide network support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support team can show you how to plan, integrate, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.

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Windows Server Hyper-V 2016 Outsourcing
Windows Hyper-V 2016 Hybrid Cloud Integration Services

Hyper-V 2016 incorporates key technologies initially designed for and refined on Microsoft Azure, one of the world's biggest public clouds. This significantly improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to run your critical applications, design an efficient network architecture for a cloud-centric or hybrid installation, develop and execute a smooth upgrade plan, train your IT administration and support personnel, and deliver as-needed consulting and debugging support to ensure that your Hyper-V 2016 solution delivers the highest possible business value.

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Progent's work environment will allow you to become a more capable consultant by improving your information technology skills and increasing the loyalty of your clients. Progent delivers this commitment by attracting the best professional talent for you to work with, providing an advanced network and communications infrastructure, using custom application utilities to enable the maximum level of support, and by optimizing our operational structures for finding and maintaining customers.

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Progent's management team consists of industry professionals with years of background delivering computer consulting, troubleshooting, and strategic IT planning to businesses ranging in size from startups to Fortune 500 companies. Great service requires great personnel, and Progent stands out by having put together a management staff able to provide customers with the best service value available anywhere.

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Windows 8.1 Upgrade Consult

Progent's engineers can provide a variety of network consulting services to assist organizations of all sizes to install, manage, and troubleshoot IT systems that include desktops, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can assist to set up test labs to evaluate Windows 8.1 and plan and implement Windows 8.1 deployment projects based on proven methodologies.

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Amazon Marketplace Web Service development Developer
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Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their market, reduce their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.

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If your company is producing Linux-based software on a network that includes MS Windows-based processors, PCs, and office applications, Progent offers full-service IT outsourcing that allows you to concentrate on your field of strategic expertise without the constant distraction of maintaining your company information system. By using smart network monitoring and by delivering online and in-person support when your company needs it, Progent represents an affordable solution for maintaining an IT network that features high reliability, security, and efficiency. Progent's UNIX/Linux developer assistance offerings include comprehensive information technology outsourcing, virtual infrastructure, remote and in-person support and troubleshooting, network monitoring services, and Contact Center support.

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Progent's Linux consulting experts offer small and mid-size businesses and software developers help with administering and maintaining Linux systems that operate with Microsoft-based networks. Progent offers your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of experience provides you with a convenient single source to help you build and manage a secure and reliable cross-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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Server Monitoring Consultant
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ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network running efficiently by checking the health of critical devices that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so any potential problems can be addressed before they have a chance to disrupt your business.

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Cisco's Small Business family of wireless access points are Linux-powered units designed as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide remote or on-premises integration and debugging services to help your organization to design, configure, update, optimize, administer and troubleshoot Cisco Small Business Wi-Fi access point environments of any scale or topology.

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Online Troubleshooting for Exchange 2013 SharePoint integration

Microsoft Exchange 2013 includes major enhancements to the capabilities of Exchange Server 2010 and introduces important new features plus a redesigned structure. These improvements affect vital areas such as manageability, high availability (HA), security, cost of ownership, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can help you evaluate the potential advantages of upgrading to Exchange Server 2013, create a cost-effective validation and rollout plan, and educate your IT team to maintain your Exchange 2013 solution. Progent also offers ongoing online consulting and support and management services for Exchange Server 2013.

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Automated Server Management Technical Consultant

ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the state of critical devices that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent consultant so all potential problems can be addressed before they have a chance to disrupt your business.

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Progentís Microsoft-certified experts offer small and mid-size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003 and System Center Configuration Manager, Microsoft's solutions for update and configuration management. Configuration Manager is the new title for the update management platform formerly called SMS Server. Configuration Manager 2007 offers a range of enhancements to Microsoft Systems Management Server 2003 such as comprehensive automation, built-in Windows Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progentís certified engineers can show you how to use SMS Server or System Center Configuration Manager effectively for streamlined OS and application software deployment, security patch administration, application tracking, and licensing compliance. Progent's consultants can also help your company to move smoothly from Systems Management Server to Configuration Manager 2007.

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Consulting Services for Dynamics GP 2015 Azure AD

Microsoft Dynamics GP 2015 R2 features a revamped design that enhances cloud readiness, supports popular handheld devices, allows single sign-on with Microsoft Azure Active Directory, and strengthens security. Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, expands the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and experience to address the critical IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will optimize the return on your investment in this mission-critical platform.

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Progent's certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT management, team, develop an enterprise-wide security plan, automate network administration, help with application development, and build and validate a disaster recovery/business continuity plan.

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Progent can provide the expertise of a veteran consultant with years of hands-on experience installing, maintaining, and upgrading video conferencing platforms from leading vendors including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal IT management team, your ISP, and your video conferencing platform supplier to help your company increase the strategic value of your video conferencing ecosystem.

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Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful innovations as well as a revamped structure. These enhancements affect key IT areas like ease of administration, availability, security and compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange 2013, create an efficient test and rollout plan, and train your IT team to maintain your Exchange 2013 environment. Progent also offers ongoing online consulting and support and management for Microsoft Exchange 2013.

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If you are producing Linux-based applications in an environment that includes Microsoft Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive IT outsourcing that frees you to concentrate on your field of high-value know-how while avoiding the continual distraction of managing your business network. By using smart server monitoring and by delivering online and on-site assistance as your business needs it, Progent offers an economical way for managing an IT network that features high availability, protection, and efficiency. Progent's Linux developer assistance services feature comprehensive it outsourcing, virtual infrastructure, online and in-person service and troubleshooting, proactive network monitoring, and Helpdesk services.

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ProSight Data Protection Services BDR Solutions Support and Integration

ProSight Data Protection Services provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical data, apps and VMs that have become unavailable or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your critical information.

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Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and VPN products including the Raptor and Symantec VelociRaptor line or help you migrate to more recent firewall technology. Progent can also help you design and implement a complete security strategy that can include firewall/VPN devices and utilities, outsourced security and network protection services, server and application monitoring software, and formal policies and processes. Progent has the skill to be your one-stop resource for on-going network help, administration, education, and security consulting.

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CRISC Certified Risk and Information Systems Control Systems Engineer Engineer
CRISC Risk and Information Systems Control Technology Professional

Progent can provide the services of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management (ERM) strategy following leading practices promoted by CRISC and geared to match your organization's risk tolerance, business goals, and budgetary guidelines.

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Progent offers two low-cost service packages designed to allow small businesses to get an objective security evaluation from a certified security engineer. With Progent's External Security Inventory Scan, a security expert runs a comprehensive examination of your network from beyond your firewalled perimeter to determine potential weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, a security engineer runs a network scan from a secure computer within your firewall to evaluate your exposure to internal attacks. The two security inventory packages are configured and run from a protected external site.

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Progent's Cisco CCIE network infrastructure consultants can assist your business to configure, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software consulting.

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The Helpdesk service delivery structure used by Progent's Technical Response Center gives small businesses an efficient alternative to dependence on independent consultants by offering extensive expertise shared by multiple engineering teams, optional 24x7 availability of urgent help, escalation capability to world-class engineers for handling the most difficult problems, service consistency and dependability, quick follow-up overseen by veteran service administrators, a variety of easy-to-use techniques for requesting support tasks, plus a high level of progress visibility made possible by ticket updates and accessible via a web-based portal.

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Cisco offers a full product line of routers that includes appliances built to provide the protection, performance, and availability required by customers from small offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can help you select and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS operating system, including the Cisco 800 series of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Series Routers.

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Progent's Microsoft-certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot systems and migration plans, tune your network for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management team, develop a corporate-wide security plan, automate IT administration, assist with application development, and build and validate a DR/BC plan.

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Citrix Workflow Studio Consulting
Citrix Essentials for Hyper-V Consultant

Progent's Citrix-certified experts can assist your organization to assess the potential strategic value of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix administration tools in your Microsoft Hyper-V network, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the performance, availability, flexibility, and recoverability of your virtualized environment while reducing the cost of equipment and operations and streamlining management tasks.

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