Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet firewall consultants can assist your business to deploy your Fortinet FortiGate firewalls to protect your digital resources at the network edge, within the data center, at branch locations, and in the cloud.
This page contains current updates on cybersecurity threats, patches, and leading practices. Contact Progent if you need help securing your network against the latest cybersecurity threats.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running at peak levels by tracking the health of vital devices.
If your company does not need urgent remote help but you think you will require technical services with your information system in the near future, you can save time and money and guarantee that the right expertise will be ready when you require it by contacting a Progent sales specialist and registering as a customer. For more information, call 800-993-9400 or email information@progent.com.
Progent can assist your business to evaluate the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent supports multi-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also help you to build and maintain hybrid networks that transparently combine on-premises and cloud-based resources.
Progent's Microsoft-certified Windows Server 2022 experts can help your company to design and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Small to middle size companies can now enjoy all the advantages of Operations Manager and also have fast access to Progent's Microsoft and Cisco certified network support experts. With Progent's affordably priced network support programs, mid-size organizations can select a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small and midsize business information systems enterprise-class availability, security and productivity.
Progent's Microsoft certified consultants offer small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can secure your business system from attack by external and inside threats. Forefront TMG and ISA Server perform deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many threats that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through expert planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help you to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.
Progent's Wi-Fi site survey services make it easy to design, implement and debug a Wi-Fi network optimized for your facilities, providing you a wireless solution that has the coverage, speed, density, security, and hand-off capability your business requires.
Progent offers cost-effective online and on-premises support to assist businesses to move any part of their core network resources to Google Cloud Platform (GCP). This can save time and hardware costs and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, architectural design and review, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security.
Progent's Technical Response Center offers nationwide extended hours remote support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts provide after-hours telephone support and remote secure network connection to troubleshoot and resolve technical problems quickly and affordably. The scope of technical expertise represented by Progent's team of country-wide service professionals makes it possible to escalate even the most difficult network issues to qualified experts as required. For urgent issues, the TRC tries to respond to your request for service in less than one hour.
24-Hour ProSight NinjaOne Remote Desktop Monitoring Support and Help
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Microsoft-certified consultants can help you design, document, implement, administer, and repair a network-wide move to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it supports all of the important 32-bit applications that you intend to retain as well as the latest 64-bit versions of software you wish to install.
Progent can deliver a broad array of cost-effective services to help your business to install, configure, repair, and manage workstations and laptops based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide onsite or online help for individual computers or notebooks or help your business to plan and implement a company-wide migration to new or revised operating system software and applications. Progent can also provide engineers and technical workers to help your company to prepare for and complete a company move or merger organized to produce minimal interruption to your productivity.
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy recovery capabilities for Microsoft networks. Data Protection Manager 2016 delivers application-aware protection for key platforms such as Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with VMs running on Windows Hyper-V and VMware, and can use Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to plan, deploy, manage, and troubleshoot a multi-site backup/restore solution powered by Data Protection Manager 2016. Progent can assist you to migrate from a previous release of DPM or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent offers remote or onsite support and can provide as-needed expertise to help you through technical bottlenecks or provide comprehensive project management or co-management support to help you complete your SCDPM 2016 deployment on time and on budget.
Progent's Cisco-authorized IT professionals can help you design an affordable, high availability Internet configuration architecture that can achieve non-stop Internet connectivity via a wide range of high availability Internet network products and services including non-stop BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE engineers to show you how to utilize the most current techniques for high availability Internet connectivity to build an affordable, completely redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet connections.
Progent's ProSight portfolio of managed IT services are designed to offer businesses who maintain small in-house network support staffs with affordable help from world-class management platforms and consulting experts. Benefits of Progent's ProSight catalog of managed services include predictable IT management costs, smart automation of common administrative tasks, ongoing adoption of new information technology, graceful migration from legacy technology to modern solutions, close alignment of computer technology with strategic goals, access to seasoned network consultants, and allowing management to concentrate on business instead of fast-evolving network technology.
VMware's NSX network virtualization platform allows you to build complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high level of automation independent of the physical components making up the basic IP network. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, upgrades and patches and can produce audit reports to verify full service recovery, validate SLAs and prove DR compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly recover the entire virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to design, deploy, test and administer a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over 25 years of experience helping manufacturing, distribution and service companies to manage supply chains and improve the efficiency of critical business processes in order to bring products to market fast and meet customer commitments dependably. Progent can provide the expertise of an ERP consultant with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite services that spans from occasional guidance to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, training, and database administration.
Progent is a pioneer in cost-effectively delivering world-class IT help to small businesses. Progent's success in addressing the IT support requirements of the historically underserviced small business market is the cumulative outcome of key technical and process innovations that have removed a great deal of the conventional expenses out of managing network service, injected unmatched professional expertise into the IT service mechanism, and dramatically accelerated the solution cycle.
Server growth puts pressure on IT budgets and management resources. Server reduction through a virtual architecture promises lower TCO of servers and quicker ROI, more leveraged use of physical computers, streamlined operations, enhanced network uptime, and easier manageability. Typical usage scenarios for virtual machines are hardware consolidation, economical hosts for mission-critical legacy applications based on obsolete operating systems, and inexpensive isolation of program development or pilot testing environments from production systems.
Progent can help your IT team to plan and administer hybrid environments that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid network models that combine local resources along with one or more public clouds. To help you to incorporate public clouds with networks, Progent offers a variety of cloud integration support services that include Microsoft Azure hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of experience delivering advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
In conducting consulting projects for enterprise clients, Progent follows a phased methodology based on defined milestones so as to meet financial, timing and engineering targets while minimizing business disruption. Progent's Enterprise Services Methodology follows industry project management procedures derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, test models, design adjustments, and expert deployment. All phases are documented to provide a detailed description of IT services delivered and to assist in downstream system support.
Systems Management Server 2003 provides added capability for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and configuring software products by making it easier to install system images, manage mobile devices, and operate management utilities. In addition to advising you about ways to save management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's migration and update services can minimize cost and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can help you develop efficient procedures and policies to manage PDAs and smart mobile communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security strategy that includes standards, procedures and technologies to keep your IT computer system protected.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is intended to offer a centralized solution for configuring and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you migrate smoothly from older versions of VMM, develop processes for creating and deploying VMs and VM hosts, design fault-tolerant scale-out clusters, integrate your datacenter infrastructure with public cloud services, set up virtual switches and load balancers, develop and refine PowerShell scripts, and help you assess the potential business benefits of the latest technologies like Storage Replica and Shielded VMs. Progent's certified virtualization professionals offer world-class Hyper-V consulting and VMware ESXi support.
ProSight NinjaOne Server and Desktop RMM Consultant Services
ProSight Reporting is a growing family of in-depth reporting plug-ins created to work with the industry's top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can provide affordable remote support for all releases of Office Access including Access desktop and Access Web App and offers advanced support for Access application programming, database migration, performance tuning, report design, and maintenance. Progent also can provide tailored webinar classes for Office Access application programming and DBA services.
Stealth penetration testing is an important component of any overall network security strategy. Progent's security professionals can run thorough intrusion checks without the knowledge of your organization's in-house network support resources. Unannounced penetration testing uncovers whether existing security monitoring tools such as intrusion incident warnings and event log analysis are properly configured and actively monitored. Progent can provide ongoing automatic PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and dangerous product defaults can be combined by hackers into the multi-front attacks typical of the latest versions of ransomware.
Progent's consultants can help you to design and carry out an efficient move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both onsite and cloud resources.
Progent's certified cybersecurity consultants can perform NodeZero-based threat assessments to make sure your security defense systems and policies are properly set up and effective.
Microsoft SQL Server 2016 offers major enhancements in performance, scale, security, high-availability, mobile computing support, and integrated business intelligence. New features include PolyBase for handling relational and non-relational files in one appliance for data warehousing, Hadoop support, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide remote and onsite support to assist organizations of any size to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent's Duo managed services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity verification with iOS, Google Android, and other out-of-band devices.
Progent can assist businesses of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist your company to migrate from a legacy version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 environment so you realize maximum business value.
important features of Microsoft Dynamics GP/Great Plains accounting include a modular structure that lets you buy just the functionality you require, a standards-based foundation built on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, advanced reporting capabilities that allow you to monitor all activities, income and expenses and sales trends, compatibility with Microsoft Office to enable access to corporate information, the ability to process information from virtually any database or desktop software into Microsoft GP, and an open design that makes it easy to create specialized programs. Progent can show you how to configure and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP, and can provide experienced GP/Great Plains support professionals to help you turn the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a high-value business solution.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises services to assist you to plan, install, manage and troubleshoot a comprehensive backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup software.
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Cisco offers an extensive product line of routers including routers built to provide the security, performance, and reliability required by organizations ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and network availability. Progent can help you choose and configure Cisco routers to build a reliable foundation for your network and to make it economical to expand as you add new users, open new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS operating system, including Cisco's 800 family of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus older 2500 and 2700 Routers.
For large businesses, Progent can leverage in-house IT staffs by providing extensive experience in supporting critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global enterprise with branches, Progent can perform as a seamless local extension of enterprise IT management. Progent's enterprise support services include company-wide security, remote branch office support, system architecture, Sarbox conformance, project planning, and world-class service for multi-site network environments based on Enterprise Windows 2003. Progent can offer on-site engineers and specialists to assist with a campus move or office move, or a system architect to assist with setting up or utilizing an Internet Data Center or Hosting Facility.
Progent offers cost-effective remote consulting to assist companies to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
Award Winning NinjaOne Server Monitoring Consultants
Progent's work environment will make you a better consultant by enhancing your technical knowledge and boosting the loyalty of your customers. Progent delivers this commitment by attracting the best professional talent for you to operate with, offering a state-of-the-art system architecture, running specialized application utilities to deliver the highest level of support, and by optimizing proven business models for attracting and retaining customers.
ProSight NinjaOne Automatic Patch Management Online Help
Progent's Shared Call Center service allows your IT organization to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's roster of certified technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Technical Response Center provides low-cost nationwide after-hours remote troubleshooting for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals provide extended hours phone support and online secure network access to isolate and repair technical problems rapidly and economically.
Even if your company has a minimal network support group and a modest IT budget, your information system can still feature the same high availability and performance that once required a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier network professionals, the most recent network management software for 24x7 monitoring and threshold alarms, and cost-effective service packages such as a help desk call center to keep your vital network applications and hardware operating.
NinjaOne Automated Server Management Onsite Technical Support
Progent's compensation structure is built on revenue sharing, so just like being a freelance consultant, your earnings are directly driven by your work effort. Certain Progent support staff focus on lifestyle issues and choose to consult at a more relaxed pace, utilizing our flexible schedule to pursue individual enthusiasms like hiking, car racing, snow boarding, fishing, travel, or sharing private time with family and friends. Other consultants use the chance to make major bucks via hard work and long days. Progent fully supports both ends of the spectrum plus everything in the middle.
Progent's National Support Center provides nationwide remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified support professionals provide telephone help and remote direct network connection to troubleshoot and repair network problems rapidly and affordably. The scope of IT expertise represented by Progent's staff of country-wide support professionals makes it possible to escalate even the most difficult problems to competent experts as needed.
Microsoft SQL Server 2008 delivers indispensable, familiar tools to computer professionals as well as to network users, reducing the difficulty of creating, integrating, administering, and accessing enterprise data and analytical applications on platforms ranging from handheld devices to enterprise information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 call for an IT consulting firm with hands-on expertise and wide knowledge in planning and deploying data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Progent can help your IT team to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-centric solutions or in hybrid network models that utilize local IT assets along with one or more cloud services. To assist you to integrate public clouds with networks, Progent offers a variety of cloud migration services such as Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience delivering advanced consulting support online, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
Progent can provide remote and on-premises configuration, migration, customization, training for Dynamics 365 Business Central (formerly Dynamivs NAV).
Progent's disaster recovery support and business continuity consultants can help you design a disaster recovery strategy in case of an IT network catastrophe. Progent can help you develop a complete disaster recovery plan that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, non-stop system solution that takes into account reliability issues covering a wide array of network technologies and procedures.
Progent's seasoned team of IT consultants and application experts have extensive experience providing online and onsite assistance for businesses of any size who want to incorporate Android phones into their information systems so that users can be productive from virtually anywhere. Progent has the breadth of know-how to solve technical issues that involve numerous manufacturers and that entail a mix of older and up-to-date technology. Progent provides affordable remote consulting to help you with any stage of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to help you to handle particularly challenging IT issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major network projects on schedule and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and offers expertise with operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and use Android phones to maximize their business value.
SQL Server 2014 includes major enhancements in key areas including performance, uptime, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates seamlessly across all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and on-premises consulting services including system design, configuration, administration, troubleshooting, and application development services to help organizations of any size to achieve fast return from their SQL Server 2014 investment.
Cisco's security and offsite access technology for small organizations represent a comprehensive range of manageable security products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert staff of consultants includes experienced engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who are able to help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that fit best with your business goals.
Progent's Microsoft engineers can provide cost-effective remote support and programming services to assist your business to plan, deploy, administer, and troubleshoot SharePoint 2010 installations that can feature web sites able to function as portals, extranets, document management applications, blogs, data marts, business analytics, enterprise-wide search, Visio-driven workflows, and other utilities to promote and enhance information sharing. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's popular office productivity applications like Office Excel, Word, Outlook, and Project. Progent can assist you to migrate from previous releases of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.
A cornerstone of Progent's Network Operations Center is its powerful integration of NinjaOne RMM, a comprehensive RMM solution which facilitates automated alerts and streamlined incident response.
Progent offers nationwide online help and consulting services for companies who operate Apple Mac OS X environments or whose IT systems feature a mix of Mac with Microsoft technology. Progent's experts can provide macOS and Mac OS X users a range of IT services such as desktop support, migration to the latest version of Mac OS X from other earlier editions of Mac, plus help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad support, or moving to iCloud services. Online network consulting provides maximum leverage for your information technology dollar by protecting user productivity and limiting the time charged for computer repair services. Advanced remote access utilities and experienced service specialists and consultants allow Progent to solve most network issues without wasting time and money by going to your location. In the vast majority of situations your network issues can be remediated over the phone or through a combination of telephone support and online network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to assist with the toughest system problems.
Progent's managed services for software/firmware update management provide businesses of any size a flexible and affordable solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your servers, peripherals {like scanners, infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things devices such as alarms and health monitors.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by checking the health of critical devices.
Progent offers national online help and consulting services for businesses who operate UNIX, Linux, or Sun Solaris environments or whose information systems include a mix of UNIX and Microsoft Windows technology. Online technical support provides optimum leverage for your IT budget by protecting client productivity and limiting the time billed for network repair services. Sophisticated online access tools and skilled technicians and engineers allow Progent to handle the majority of IT problems without squandering time and expense by going to your location. In most of situations your network issues can be remediated over the phone or through a combination of phone help and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security professionals to assist you with the most challenging network issues.
Progent's team of application experts can provide in-depth support, software programming, deployment help, and webinar classes for leading applications that address vital areas including ERP, general accounting, management analytics, web commerce application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of background delivering high-level consulting support online, Progent can help small businesses throughout the United States to save the lost productivity and expense associated with travel and on-premises visits without sacrificing the high quality of consulting services.
MS Office Communications Server delivers Instant Messaging and Real Presence in a scalable, world-class package offering enhanced security, transparent integration with additional Microsoft software, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and improved operational efficiencies, increased individual productivity, and stronger IP protection with this simple-to-administer, fault-tolerant solution. Successful deployments of Microsoft Office Communications Server call for careful planning and consideration prior to installation. Progent's Microsoft-certified consultants can provide the skill needed to deliver all the advantages of Office Communications Server across your entire organization.
Progent's ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior AI technology by SentinelOne to guard endpoints as well as physical and virtual servers against known and zero-day ransomware variants such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
If your office network mixes Solaris technology with Microsoft Windows, Progent can show you how to integrate your computers into a unified environment that permits all your OS platforms to run side by side for easy management, transparent dataflow, high reliability, superior throughput, and tight protection. Progent's Solaris and Microsoft Windows coexistence support services feature IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online network support and troubleshooting, on-site technical support, and Helpdesk services.
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to assess the value of Microsoft Exchange Server 2010 for your business and can help your IT staff to design and implement a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will offer quick payback by improving your productivity, cutting the cost of equipment and service, streamlining management, and consolidating your vital communications technologies.
Cisco's {Catalyst Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the provisioning and management of wireless APs, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, improving Wi-Fi uptime with fast auto-failover, and hardening data security by detecting threats and filtering network traffic according to user type and location. Progent can help your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Google Android, and other personal devices.
Progent's Check Point firewall experts can show you how to design, deploy, and administer firewall solutions that rely on Check Point Software NGFW security gateways and Check Point's cloud-based security services. Progent can also help you support older Check Point firewalls or upgrade efficiently to Check Point's next-generation security gateways.
Progent's Microsoft-certified professionals can help you evaluate the potential benefits of Hyper-V-based virtualization for your business, perform pilot installations to validate Hyper-V's operation with your line-of-business applications, evaluate your network and server architecture for smooth performance with virtualization solutions, help you in migrating to Windows Server 2008 and setting up Windows Hyper-V, educate your network management personnel to track and administer Hyper-V, offer world-class consulting help for enhancing the security of your virtual machines, establish and test disaster recovery processes that maximize network uptime, and deliver ongoing consulting and technical support including affordable remote repair and comprehensive Help Desk services.
Progent offers national remote technical support and consulting services for businesses that run Solaris environments or whose information systems include a combination of Solaris and Microsoft Windows technology. Online IT help provides maximum return for your IT dollar by preserving user efficiency and shortening the hours charged for computer repair services. Advanced remote access tools and skilled service specialists and engineers allow Progent to handle most IT problems without wasting time and money by going to your site. In the vast majority of cases your IT problems can be dealt with over the phone or via a combination of phone support and online access. Progent can make available Cisco CCIE network experts and CISM certified security professionals to help with the toughest network problems.