24x7 Support: Remote Network Monitoring and Management
ProSight LAN Watch with NinjaOne RMM
Centralized Endpoint Monitoring and Management
Additional Topics of Interest
24x7 Expert Microsoft Certified Setup and Support Windows 2003 Cluster
Microsoft Windows Server 2003 Cluster Onsite Technical Support
Progent offers Microsoft Windows 2003 Cluster Server support to help your organization implement zero-downtime clustered servers that can provide 24x7 uptime. Windows cluster servers for non-stop systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Server Cluster. By helping you design zero-downtime server clustering environments based on Windows Server Cluster 2003, Progent's Certified Windows experts ensure that your non-stop server clusters are configured to maximize the business value of your computer system.
IT Consultant Teleworker IP Voice
IT Consultant Teleworker VoIP
Progent can help small and medium-size organizations to deploy VoIP platforms to provide their teleworkers the benefit of seamless access to the corporate phone network.
SMS Server 2003 Upgrade Technology Consulting Services
Configuration SMS Server Upgrade
Progent's Microsoft certified consultants provide small and mid-size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver critical applications quickly and reliably to specified workers, reduce software costs and stay compliant by determining usage profiles, enhance Windows security by improving your knowledge of vulnerability and by installing critical patches, manage your external workforce through accepted standards independent of connection or geography, and reduce operational costs by fully utilizing the administrative functions incorporated into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch administration, and resource monitoring management including program and hardware inventory.
Specialists Security patch management
Network infrastructure patch management Consultant
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Help Desk Sharing Cost Savings Online Consulting
Shared Call Center Economics On-site Technical Support
Progent's Helpdesk outsourcing and co-sourcing service programs help organizations to reduce costs and increase productivity.
SCCM 2012 Windows Server Deployment Integration Support
Remote Troubleshooting System Center 2012 Configuration Manager
Progent can assist your business to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device management platform or help you to modify your current SCCM 2012 environment to accommodate your changing business requirements. In addition, Progent can help you to build a software foundation that extracts the most value from SCCM by delivering advanced consulting support for related Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Altaro VM Backup with Exchange Online Help
Hornetsecurity Altaro VM Backup Offsite Computer Consulting
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises consulting services to help you to design, deploy, optimize and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software.
CCDP Certified IP-PBX Computer Consultants
SPA300 Series IP Phone Network Consultant
Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco SRST systems for high availability.
Network Consulting macOS and Cisco
Technical Consultant Mac RAID
Progent's Apple Mac support consultants can help you with a wide array of network infrastructure issues including system architecture, off-site and mobile connectivity, internetwork communication, security, and new technologies such as VoIP and high-speed wireless connectivity. For business networks built solely on Apple Mac OS X or for systems that use a combination of Mac, Linux and Windows based servers and workstations, Progent has the experience and depth to deal with the complexity of designing, configuring, and supporting a network infrastructure that is robust, safe, productive and supportive of your business goals. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Apple's Xsan SAN solution. Progent can also provide skilled professionals to support Cisco routers and switches.
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ProSight Ransomware Recovery Support and Setup
Virus Rollback Consultancy
ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior analysis technology by SentinelOne to guard endpoints as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and provides a single platform to manage the entire malware attack progression including blocking, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats.
Support 64-bit Upgrade
64-bit Processing Consult
Progent's Microsoft-certified consultants can assist your organization to enhance your desktops from 32 to 64 bits. Progent can assist you to calculate the risks and benefits of moving to 64-bit PC desktop processing, design an efficient upgrade strategy that reduces business interruptions, and deliver inexpensive, expert remote support to assist your organization to install 64-bit PC desktop software and applications on your existing computers.
24 Hour Microsoft Office XP Network Consultants
Microsoft Office 2003 Tech
Progent applies no service activation fee and requires no monthly commitment for services delivered during regular working hours. Progent's one-minute granularity avoids big invoices for quick solutions so you won't be forced to allow less critical problems to fester.
Microsoft 365 Consultancies
Outlook 2016 Computer Network Providers
Progent's certified Office and Microsoft 365 experts can help companies to integrate Microsoft Office desktop and Microsoft 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a seamless productivity solution that provides quick return on investment and enables better business outcomes. Progent can assist your company to integrate Microsoft Office or Microsoft 365 applications with each other and with additional core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent's consultants can also assist you to fix compatibility issues with different versions of Microsoft Office and offers customized online instruction to individual users or groups.
Network Troubleshooting Technical Consultant
ProSight Infrastructure Monitoring Support and Setup
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, enhance and troubleshoot their networking appliances like routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are kept current, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating complex management and troubleshooting activities, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that need important updates, or resolving performance bottlenecks.
SQL Server 2017 Mobile Reports Integration Support
Top Rated SQL Server 2017 Analysis Services Remote Troubleshooting
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business advantages of migrating to SQL Server 2017 and can assist your organization to design and carry out a smooth migration of your databases and applications to any network architecture including on-premises, cloud-based, or hybrid. Progent's SQL Server experts can provide online or on-premises support services ranging from on-demand architecture assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and within budget.
Private Cloud Hosting Consulting Services
Consulting Services Private Cloud Hosting for Virtual Data Centers
Progent's Private Cloud Hosting and Management service provides complete hosting of a small or mid-size organization's servers in an environment that delivers the highest level of availability and scalability and is also simple to migrate to another host. Progent's Private Cloud Hosting and Management services are based on proven virtualization techniques that allow small companies with multi- platform IT systems to economize significantly on the expense of capital equipment, system maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.
IT Services Meraki 802.11ac AP Migration
On-site Technical Support Meraki AP Management
Progent's Cisco Meraki Wi-Fi access point consultants offer online and on-premises support to assist businesses of all sizes to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products such as switches, routers and firewalls to create a seamless network infrastructure that provides the same access, responsiveness, security, ease of management and uptime for wired and Wi-Fi clients regardless of their location or computing device.
Unified CM and Exchange Online Help and Support
Unified Attendant Console Online Technical Support
Cisco Cisco Unified Communications Manager (Unified CM), previously known as CallManager, is the center of Cisco's collaboration solution. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating tightly with unified messaging applications that include Cisco Unified Communications Manager IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified network consultants offer efficient and budget-friendly remote and onsite expertise to help businesses of any size to create and administer Unified CM deployments by providing Cisco Unified Communications Manager configuration and technical support services that deliver maximum productivity. Progent's consultants can help with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing ISR routers with CUBE support, designing Cisco UCS server clustering systems for survivability, capacity planning, and integration with Exchange Server.
Redundant Internet Computer Consultant
Microsoft Certified Expert SQL Server Cluster Troubleshooting
Progent's Disaster Recovery/Business Continuity consultants offer in-depth backgrounds helping small businesses to reduce system downtime by providing affordable online consulting support for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity consultants can help you to plan and validate a sensible business continuity plan that matches your business goals and IT budget. Progent's disaster recovery specialists can assist you to design, implement, and manage resilient technologies such as non-stop Internet connectivity, virtualization, clustering, load balancing, continual online backup, and multi-location hot backup centers.
Network Support Help Desk Services IT Consultant
Network Support Help Desk Services Computer Consulting
Progent provides three basic types of Help Desk services : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals gives your customers easy access to a dependable support resource with years of experience delivering phone support and remote access repair for IT systems based on Microsoft products. Progent's focus is on giving the support Call Center a respected reputation as a key contributor to business productivity. Progent's target is to fix rather than simply record problems.
Top Ranked Remote Employees Infrastructure Integration Services
Offsite Workforce Network Infrastructure Configuration
Progent can assist small and mid-size businesses to plan, deploy and troubleshoot the network infrastructure for teleworkers.
Consultant Windows Server 2008 BranchCache
Windows Server 2008 R2 Online Consulting
Progent's Microsoft-certified consultants can help you to calculate the benefits of Windows Server 2008 for your business, develop pilot programs and rollout strategies, integrate Windows Server 2008 with your network infrastructure and workload, train your IT personnel how to run enhanced administration tools, and deliver ongoing consulting and troubleshooting via low-cost options including Contact Center support and online technical support.
Consultant NetApp MetroCluster
MetroCluster Management Engineers
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters that are up to 300km apart from each other. Progent's team of veteran IT consultants can help you to plan, configure, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can make sure you follow best practices for installing your MetroCluster environment by delivering help with tasks such as assigning shelf IDs, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, designing a configuration replication network, and verifying your disaster recovery system to show compliance with industry standards and government requirements.
Engineer WiFi 6/6E
Consulting WiFi 6/6E Optimization
Progent can help you plan, configure, manage, monitor, and troubleshoot a viable Wireless network architecture, select sensible products, and configure access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a complete wireless network security plan that is well integrated with the security strategy for your entire business network.
Microsoft Dynamics Business Central Integration
Remote Dynamics 365 NAV Setup and Support
Progent can provide online and onsite deployment, upgrade, application development, BI reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
24-7 Microsoft Office Technology Consulting
Microsoft Office 2000 Software Consultants
Progent's computer outsourcing support offerings for small businesses feature designing 2003 Server, .NET Server, and Microsoft BackOffice environments, coordinating upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-premises repair, fixing stubborn IT issues, and creating a company-wide security plan. Progent can show you how to maximize system reliability and throughput with zero-downtime technologies, redundant network topology, and proactive network monitoring. Progent also offers special project assistance for large-scale migrations and can assist with requirements assessment, product inventory, bill of materials production, vendor selection, purchasing logistics, and complete documentation. Progent's computer outsourcing help also features education for office productivity products such as Microsoft Office XP.
Redundant Internet Configuration
Fault Tolerant ISP On-site Technical Support
Progent's Cisco-certified IT consultants can help you design an affordable, high availability Internet connection solution that can achieve 24x7 Internet connectivity via a wide array of high availability Internet network technologies including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent offers CCIE professionals to help you utilize the latest techniques for 24x7 Internet access to build an economical, completely redundant Internet interface with automatic failover and other features to deliver fault tolerant Internet connections.
WatchGuard Firebox M570 Firewall Evaluation
WatchGuard Firebox M270 Firewall Network Security Testing
Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and manage a WatchGuard Firewall/VPN product that fits your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Microsoft LCS Server 2007 Technical Consultant
Award Winning Engineers Microsoft Live Communications Server
MS Communications Server provides IM and presence as part of an extensible, world-class package featuring advanced security, transparent integration with other Microsoft products, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize cost savings and elevated business efficiencies, increased worker productivity, and better IP protection with this easy-to-manage, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server require extensive planning and consideration before roll out. Progent's Microsoft-certified consultants can provide the skill necessary to realize all the advantages of Microsoft Office Communications Server across your whole corporation.
Outsourcing Cisco Firewall integration
ASA Firewalls Support and Setup
Progent's Cisco-Premier network consultants provide experienced PIX Firewall consulting services covering design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat security, and safe connectivity services. Ranging from small, plug-and-play desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible combination of security, speed and availability for information networks of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management tools. Progent's Cisco experts can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Private Cloud Hosting Engineer
Specialists Private Cloud Integration
Progent's private cloud hosting enables small and midsize businesses to run key applications such as SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restoration. Smaller organizations can take advantage of Progent's private cloud to eliminate large capital costs for the acquisition, upkeep, and operation of network hardware and facilities while benefiting world-class levels of network reliability and security.
Horizon3.ai NodeZero Penetration Testing Intrusion Detection
Horizon3.ai NodeZero Certified Cybersecurity Penetration Testing Cybersecurity Company
Progent's certified security experts can perform NodeZero-powered threat assessments to make sure your security defense systems and policies are properly set up and effective.
Application Programming Consulting
HTML programming Consultant
If you need help creating, enhancing, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent's expert team of programmers, database architects, and project managers can ensure you get the project done on time and within your budget. Progent's experienced application developers offer cost-effective and expert online consulting for jobs as simple as creating VBA scripts for Excel or as challenging as developing mission-critical database applications based on Microsoft SQL Server or MySQL.
SCOM 2012 R2 Remote Consulting
After Hours SCOM 2012 Fabric Monitoring Integration Support
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, enhancing and troubleshooting SCOM solutions and offer companies of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on leading practices for tracking network fabric and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to fix critical issues detected by System Center 2012 Operations Manager.
Altaro VM Backup Troubleshooting Information Technology Consulting
Consultants Hornetsecurity Altaro VM Backup Deduplication
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises services to help you to design, install, optimize and troubleshoot a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology.
Citrix Stage Manager Consulting Services
Citrix for Hyper-V Consultancy
Progent's Citrix-certified consultants can assist you to evaluate the business benefits of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix administration tools with your Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to improve the responsiveness, availability, consistency, and fault tolerance of your virtualized network while lowering the cost of equipment and support and streamlining administrative processes.
Microsoft Exchange Server 2010 Upgrade Services
24-7 Exchange Server 2010 Migration Professionals
Progent's Microsoft-certified network engineers can assist your organization to assess the benefits of Exchange Server 2010 for your company and can assist you to design and implement an efficient migration to Microsoft Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will provide quick ROI by increasing your productivity, lowering the expense of hardware and service, simplifying administration, and integrating your key communications platforms.
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