Progent's Mac support consultants can assist you with a broad range of system infrastructure areas such as network architecture, remote and mobile access, internetwork compatibility, protection, and new technologies such as VoIP and high-speed wireless networking. For company networks built exclusively on Mac OS X or for environments that use a combination of Mac, Linux and Windows based servers and desktops, Progent has the experience and size to handle the challenge of planning, integrating, and supporting a system architecture that is reliable, secure, efficient and supportive of your corporate objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Apple's Xsan storage area network systems. Progent can also provide certified professionals to help you with Cisco routers and switches.
Progent's certified information technology experts offer Windows Server 2016 integration consulting to assist organizations of any size to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.
Progent's Microsoft-certified consultants can assist your organization to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from a legacy device and application management solution or help you to modify your existing SCCM 2012 ecosystem to support your changing business needs. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by delivering expertise with related Microsoft platforms including Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Progent can provide the support of certified engineers as well as seasoned software developers, DBAs, project management experts, Cisco-certified network architects, business continuity planning specialists, and certified security professionals to assist your business to assess the likely benefits of SQL Server 2012 for your business, install test systems at your datacenter or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define a cost-effective and secure IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
SQL Server 2008 offers powerful, standardized tools to computer experts and information workers, lessening the complexity of creating, integrating, administering, and accessing enterprise information and analytical programs in environments ranging from mobile devices to corporate data systems. The complexity and integration requirements of Microsoft SQL Server 2008 require an IT consulting firm with hands-on expertise and broad knowledge in planning and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Network monitoring commonly consists of observing a network's resource utilization to help identify data traffic backups or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring utilities that work under Linux and can be deployed to observe multi-OS environments where Linux and Windows coexist. Progent's network support engineers can help you take advantage of both these tools to tune and repair your network. Progent's Linux support services offer small companies and programmers help with administering and servicing UNIX and Linux networks that coexist with Windows-based technology.
Progent's Ekahau-certified Wi-Fi network design consultants can assist you to design, deploy, tune, manage and troubleshoot a Wi-Fi solution customized for your facilities. Progent offers remote or on-premises support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for resolving RF signal problems, and Ekahau Insights for monitoring the health of multiple Wi-Fi networks.
Progent's Cisco CCIE-certified networking experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced 24x7 remote monitoring and management techniques to help keep your network operating at peak levels by checking the health of vital devices.
Even if your business has a small network services group and a modest IT budget, your information network can still have the same high availability and responsiveness that once needed a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier network consultants, the latest system management products for 24x7 monitoring and alerts, and economical service programs such as a help desk call center to keep your mission-critical network applications and hardware up and running.
Progent is among the most qualified information technology consulting firms for integrating e-mail solutions based on Microsoft Exchange 2000. Progent is skilled in helping small businesses get the full advantages of Exchange Server 2000 under typical situations such as updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.
Progent's Cisco-premier CCIE network engineers can help your company to manage your current PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, tune, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Progent can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Hyper-V 2016 utilizes core features initially developed for and proven on Microsoft Azure, among the world's largest public clouds. This significantly improves the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can assist you to assess the benefits of Hyper-V 2016 for your organization, set up pilot environments to verify the ability of Hyper-V 2016 to run your critical applications, plan an efficient network architecture for a cloud-centric or hybrid installation, develop and carry out a non-disruptive migration plan, train your IT management and technical support personnel, and deliver as-needed consulting and debugging support to ensure that your Hyper-V 2016 solution delivers maximum business value.
Progent's service experts in Apple OS X and Windows technology can show you how to combine Mac and Windows systems into seamless networks with full sharing and workgroup support. Allowing efficient cooperation among a mix of servers and workstations powered by Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Windows products. Progent's experience in Microsoft and Apple service makes it possible to offer expert support to companies that rely on these platforms to maintain their competitive edge. Progent's consultants can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent's ransomware experts can assist your business to assess your ransomware defenses, monitor and protect your IT environment, assist with settlement negotiations with a hacker, and restore a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent can help you to design and administer hybrid environments that can include Windows and Linux operating systems and apps in both cloud-only systems or in hybrid network models that seamlessly combine on-premises IT assets as well as one or more public cloud services. To help you to incorporate cloud services with networks, Progent offers a variety of cloud migration services that include Microsoft Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of background delivering advanced consulting services remotely, and Progent can help you complete your cloud integration projects quickly and affordably.
Progent's IT outsourcing services for small companies include planning Windows XP, .NET, and BackOffice environments, managing migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and in-person repair, fixing stubborn integration issues, and creating a comprehensive security plan. Progent can show you how to enhance system reliability and performance via zero-downtime technologies, resilient network architecture, and proactive server monitoring. Progent also provides special project help for major upgrades and can assist with requirements assessment, resource inventory, bill of materials development, vendor qualification, procurement logistics, and full documentation. Progent's IT outsourcing service also features training for office productivity software such as Microsoft Office XP.
Progent's Microsoft-certified consultants can provide network help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's consulting team can help you design, integrate, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
Progent's CISSP-premier network security experts can assist businesses of any size with any aspect of IT security. Progent can help implement cost-effective security solutions that protect a small business against advanced malware attacks or Progent can design, deploy, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, online, and mobile clients sharing IT resources spread across a mix of physical datacenters and public and private clouds.
Progent's Windows 11 experts can provide an array of services to support Windows 11 such as Microsoft 365 solutions, mobile management and synchronization, at-home workforce connectivity, security and compliance, streamlined provisioning, and Help Desk Call Center services.
Progent's engineers can provide a variety of IT outsourcing and co-sourcing services to help companies of any size to install, administer, and troubleshoot environments that include workstations, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can help create test environments to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 deployment projects based on proven methodologies.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it.
Progent provides technical services for mid-size companies who have 100 to 250 network clients. The medium size company or office has traditionally been an underserved part of the market for IT support services. The cost structures and service delivery models of major outside support firms make them too costly for the ordinary small business or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an information network whose advanced technology and capability are often similar to the networks of far bigger companies. Progent's support delivery model, which takes full advantage of online service, virtual office infrastructure and proactive network monitoring, significantly reduces the IT support costs of an SMB while providing the mid-size company with enterprise-level support from certified, world-class consultants with background in a wide array of small business network solutions. If your medium size company or small business is searching for levels of network help needed by a medium size office without budgeting big-company prices, call Progent.
The Help Desk Call Center support model used by Progent's Technical Response Center gives small organizations an effective option to dependence on independent consultants by offering extensive expertise accessible to multiple engineering teams, optional 24x7 access to urgent assistance, escalation capability to appropriate engineers for handling the most intractable issues, service consistency and reliability, prompt follow through enforced by seasoned service managers, a selection of easy-to-use techniques for initiating support tasks, plus a high level of process visibility enabled by ticket updates and available through a web portal.
Progent's Microsoft-certified consultants can help you to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy change management platform or assist you to enhance your current SCCM 2012 environment to support your evolving IT requirements. In addition, Progent can assist you to build an infrastructure that takes full advantage of SCCM by delivering advanced consulting support for related Microsoft platforms including Active Directory Domain Services, SQL SSRS, and IIS.
Progent's Microsoft-certified consultants can provide online or in-person support to assist businesses of all sizes to plan, implement, manage, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older versions of SCDPM or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent offers occasional help for fixing particularly stubborn problems, or comprehensive project management support. Progent can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
E-Mail Guard is Progent's economical anti-spam and antivirus service that offers small businesses world-class defense against spam, viruses, directory harvesting, and other forms of e-mail-based assaults on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a sophisticated suite of web-based spam filtering and anti-virus services that defuse email assaults before they are able to penetrate the corporate firewall. Perimeter Manager also allows administrators monitor and control their e-mail application, irrespective of server vendor, hardware technology, or geographic location.
Progent can help small and mid-size businesses to install unified endpoint management and monitoring tools for administering devices used by work-from-home employees.
Progent's certified IT experts can provide Windows Server 2016 integration consulting to assist organizations of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent's certified security staff can help you protect your Apple Mac environment through professional services such as running security tests, recovery from virus and worm penetrations, setting up firewalls, implementing safe remote and mobile access, installing automated software for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security plan adapted for the particular objectives of your corporate network.
Progent's Cisco Meraki wireless AP experts offer remote and on-premises support to assist organizations of any size to plan, deploy, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to set up and support Cisco's Meraki-based wireless networks for environments that range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers identical access, performance, security, ease of management and availability for wired and wireless clients irrespective of their mobility or device.
Progent provides consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewalls.
ProSight NinjaOne Windows Desktop Management IT Consultant
Cisco's PIX Series firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still provides consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you determine if you should migrate to next generation firewall products available from Cisco. Progent's Cisco-certified specialists can help your company design and carry out an efficient upgrade to Cisco ASA 5500-X firewalls following industry best practices.
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or enhance .NET applications quickly and at low cost.
Progent's Jabber consultants offer online or onsite expertise to help businesses of all sizes to design, implement, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for all the technologies that make up building a cohesive Jabber solution including Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones, SIP trunking, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a modern collaboration ecosystem.
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools enable Progent to create custom mission-critical programs and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to design reports that let you track your business more effectively, transforming raw data into valuable understanding of your company and customers.
Progent's Microsoft certified experts offer a range of support services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft financial package and corporate management tool based, like all Microsoft accounting tools, on the expandable and popular foundation of Windows technology. Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial software in the Dynamics GP/Great Plains line, provides a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is easy to deploy and integrate, and with its modular design you are able to license only the capability you currently need, with the option to expand clients and increase functionality in the future. Progent's Microsoft Dynamics GP Software support experts can show you how to deploy, customize and administer Microsoft Dynamics GP 2010 and also earlier versions of Microsoft Dynamics GP.
For large organizations, Progent can leverage in-house IT staffs by offering extensive experience in deploying key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branch offices, Progent can act as a transparent local supplement of enterprise IT management. Progent's enterprise support services include company-wide security, online branch office support, system design, Sarbanes Oxley compliance, project planning, and world-class support for multi-site office environments based on Enterprise Windows 2000. Progent can offer on-site engineers and technicians to help with a site relocation or branch move, or a system architect to assist with building or utilizing an Internet Data Center or co-location site.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
ProSight NinjaOne Server and Endpoint Management On-site Technical Support
Progent's team of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on professional background, at the forefront of network support, executing a broad variety of technical tasks for a large mix of clients. Every Progent support professional shares a refined set of individual best practices that are incorporated into company-wide best practices standards that Progent teaches its support team. This guarantees that you get not only expert IT skills, but also a support engineer with field-tested methods for applying computer knowledge to repair actual network problems rapidly.
Progent's accredited cybersecurity engineers can provide cybersecurity reviews of company-wide security to determine your company's cybersecurity profile adherence to key industry cybersecurity standards. Progent can provide subscription-based managed services for security monitoring, on-demand network-wide security reviews, and focused security evaluations for specific areas of cybersecurity such as endpoints or ransomware-safe backups. Progent's accredited security engineers can also carry out comprehensive security audits to evaluate your company's compliance with key industry security standards including FISMA, PCI, and ISO.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates advanced 24x7 remote monitoring and management (RMM) technology to keep your IT system operating efficiently by tracking the health of vital devices.
Progent believes that a carefully designed and executed network can be a vital piece for enabling any firm's success, and Progent follows this belief in our corporate system infrastructure. Progent has built a zero-downtime virtual office network that allows Progent's staff consultants and certified contractors to deliver fast and effective support, collaborate easily on challenging jobs, and experience professional and personal growth from acting as a member of a dynamic company ethos of self motivation and freedom.
Progent's Support Program for IT Service Providers lets you use Progent's information technology experts under your own brand as a transparent arm of your IT consulting team.