Progent can provide remote and on premises consulting to help your organization with any facet of business intelligence (BI) reporting from debugging or modernizing reports to designing and implementing an advanced BI environment. Progent's BI experts can help your company to maintain your current BI environment, help you to migrate databases and applications from an outdated reporting platform to a current one, and provide custom online mentoring tailored to your specific needs. Progent's management reporting and analytics professionals can provide expertise in the leading business analytics reporting and visualization platforms including the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Builder.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid development of a new generation of enterprise-class applications that can give your business a significant competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Progent's Microsoft-certified consultants can provide remote or in-person support to help businesses of all sizes to plan, implement, administer, and troubleshoot a backup system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier releases of SCDPM or from a different backup platform, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent offers occasional help for resolving especially stubborn issues, or full project management support. Progent's consultants can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Progent's experts offer macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and email help, network protection services, and custom education. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can offer expertise with Apple Mac application software. Progent can also assist you with iPhone support and Apple iPad synchronization, or migrating to iCloud services. For computer networks built solely on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, configuring and supporting a network environment that is available, safe, fast and able to achieve your organization's objectives.
Network monitoring ordinarily consists of observing a network's resource utilization in order to uncover throughput bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring utilities that work under Linux or UNIX and can be deployed to monitor multi-OS environments where Linux and Windows operate together. Progent's network integration consultants can help you use both these programs to tune and repair your network. Progent's Linux consulting professionals offer small businesses and developers assistance with administering and supporting UNIX/Linux and Solaris systems that coexist with Windows-based products.
Progent's Cisco-certified Wi-Fi technology experts can assist organizations to configure, manage, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Citrix offers a powerful line of platforms that provide enterprise-grade manageability, scalability, and responsiveness for server virtualization and for server-based distribution of virtual Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to assess the business advantages of Citrix technology and help you design, validate, deploy, troubleshoot, and maintain Citrix solutions.
Progent's Cisco CCIE-certified SIP infrastructure consultants can assist organizations of any size to design, deploy, manage, debug and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable remote or onsite support to assist companies to move efficiently to an advanced communications environment that delivers accelerated return on investment. Progent's certified Microsoft unified communications experts can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
If you are producing UNIX-based software on a network that includes MS Windows-based processors, desktops, and office productivity products, Progent offers comprehensive information technology outsourcing that allows you to concentrate on your area of high-value expertise while avoiding the continual distraction of maintaining your company information system. By using smart network monitoring and by providing remote and on-site assistance as your company needs it, Progent represents an affordable way for managing an IT system that features excellent reliability, protection, and performance. Progent's developer support offerings feature comprehensive network support outsourcing, virtual server infrastructure, online and in-person service and troubleshooting, network monitoring, and Help Desk Call Center services.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800
Progent can assist you in any facet of your upgrade to Exchange Server 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Hyper-V; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to map out, track, reconfigure and debug their networking appliances like routers, firewalls, and wireless controllers plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always updated, copies and displays the configuration of virtually all devices on your network, tracks performance, and generates alerts when problems are detected. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that need critical updates, or resolving performance issues.
Progent provides live online instruction for an array of client apps and operating systems such as Office and Microsoft 365 Excel, Word, Access and Outlook plus Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction offers the benefits of traditional in-person seminars, such as instant interaction between students and teachers, but eliminates the costs of travel and the hassle of trying to synchronize the schedules of many trainees. Available to single students or groups of all sizes, Progent's virtual training allows the teacher to conduct the class from an online facility and the students can be spread across a campus or all over the country. Virtual training deploys powerful teaching tools such as broadcast white boards, electronic hand-raising, and collaborative applications. Classes can be brief and personalized to specialized topics or extended in duration and wider in scope.
Progent's Microsoft-certified consultants can help you to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy change management platform or assist you to modify your existing SCCM 2012 environment to accommodate your changing business needs. Also, Progent can help you to create an infrastructure that extracts the most value from SCCM by providing advanced consulting support for related Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's Microsoft consultants can assist you to assess the benefits of Lync Server 2010 for your environment and can assist you to design and execute a deployment of Microsoft Lync Server that consolidates the control of Instant Messaging and Presence and improves the output of your office employees, telecommuters, and smartphone users. Progent can also assist you to perform a smooth upgrade to Microsoft Lync Server from Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server with Microsoft Exchange, Microsoft SharePoint, and SQL Server, show you how you can use Microsoft Lync Server to improve the collaborative capabilities of Microsoft Office programs, and provide webinar training and continuing technical support for Lync Server 2010 and other Microsoft products.
Progent's Cisco-certified SIP integration experts can assist your business to plan, deploy, manage, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-based IP PSTN trunks and can provide cost-effective online or onsite expertise to help businesses to migrate efficiently to a modern unified communications ecosystem that delivers fast ROI. Progent's certified Microsoft unified communications consultants can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server and Lync for access to a SIP-based IP PSTN trunk.
Progent's temporary IT staffing services enable businesses to respond to the need for IT professionals without dealing with the costs and hassle associated with vetting and hiring reliable technical workers and without adding to your full-time workforce.
Progent's certified SQL Server 2017 experts can help your organization to plan and carry out an efficient migration from your existing SQL Server deployment to SQL Server 2017.
Progent is convinced that a carefully designed and executed network can be a crucial piece for enabling any company's growth, and Progent follows this credo in our own network environment. Progent has built a zero-downtime virtual office network that enables our in-house consultants and certified contractors to offer fast and effective support, cooperate closely on challenging projects, and gain from professional and private growth by being a member of a dynamic business culture of self motivation and independence.
Progent's Cisco certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Cisco's Catalyst line of wireless controllers simplify the management of wireless LANs by unifying the configuration and management of wireless APs, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, enhancing wireless availability with fast auto-failover, and strengthening security by identifying cyber threats and filtering traffic content based on user class and location. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest Wi-Fi controller solutions.
Progent can provide cost-effective remote and on-premises support to help organizations of any size to migrate any portion of their critical IT resources to Google Cloud Platform services. This can save time and equipment costs and allow access to Google's cutting edge AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
Progent's Duo services utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Google Android, and other out-of-band devices.
Progent offers economical online support for all editions of Microsoft Office Access including desktop and browser-based versions and can provide expert support for Access application development, database conversion, performance tuning, BI reporting, and maintenance. Progent also offers tailored webinar training for Office Access application programming and database administration.
Progent can show you how to plan and implement a smooth migration to Dynamics GP/Great Plains so that you retain your data, improve your protection, modernize your analytics, take complete advantage of Microsoft Office support, and reduce productivity disruption by designing and executing a sensible migration plan. Progent can also help train new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your company reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce specialized business applications and eCommerce solutions that work transparently with Dynamics GP/Great Plains.
NetDocuments (NetDocs) is a leading cloud-based document management system built for the legal profession. Progent can provide online guidance from NetDocuments consultants who can help your law firm to design, deploy, administer, optimize, or troubleshoot a document management system environment powered by NetDocuments.
Progent's Microsoft-certified professionals average over 10 years of experience delivering unified communications support for customers that range from small offices to global corporations. Progent provides economical consulting for all versions of Exchange Server to enhance email and virus protection, configure fault tolerant email systems, and implement off-site and mobile email connectivity. Progent's Exchange support services can assist you in designing and implementing a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. Progent also offers support for Windows 10 and Windows 11 clients running Outlook and can show you how to integrate Outlook Web App (OWA) for popular web browsers. For e-mail virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard managed services.
Progent's Citrix consultants can assist you to design, implement, administer, and support a virtualized Windows application delivery solution based on XenApp. Progent's Cisco CCIE network consultants can help you optimize your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter support experts can assist you to administer and support a remote datacenter that offers high availability, enhanced protection, and fast disaster recovery.
Progent's Cisco Meraki Wi-Fi access point consultants provide remote and on-premises support to help businesses of any size to plan, deploy, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to set up and support Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive network infrastructure that provides the same access, performance, security, manageability and uptime for wired and wireless clients regardless of their location or computing device.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies more than a quarter century of background helping manufacturing and service companies to manage complex supply chains and improve the efficiency of key business processes to bring products to market quickly and adhere to customer schedules consistently. Progent offers the skills of an ERP specialist with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite consulting that spans from occasional advice to solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, training, and DBA services.
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to get an unbiased assessment of the health of their information system. Based on some of the leading remote monitoring and management platforms available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the configuration of your essential infrastructure assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a cleaner and safer AD implementation. Both versions also offer the long-term advantages of state-of-the-art remote network monitoring and management technology. These advantages can include simpler management, improved compliance with data security requirements, higher utilization of network assets, faster troubleshooting, more reliable backup and recovery, and higher availability.
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with synchronous replication to deliver fast, zero RPO disaster recovery between datacenters located as far as 185 miles (300km) away from one another. Progent's team of veteran IT experts can help you to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by delivering help with tasks such as assigning shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to verify adherence with information assurance standards and government mandates.
NinjaOne Endpoint Monitoring and Reporting Configuration
Progent's Microsoft certified experts provide small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to install important software quickly and automatically to specified users, reduce product costs and adhere to licensing agreements by determining usage profiles, enhance Windows protection by improving your knowledge of vulnerability and by installing targeted patches, manage your external workforce through industry standards independent of connection or location, and lower operational costs by fully utilizing the administrative functions built into Windows. Progent's SMS engineers can help you use SMS economically for automated software and application installation, security patch control, and asset monitoring management including program and hardware inventory.
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and Symantec VPN products such as the Symantec Raptor and VelociRaptor line or help you migrate to newer firewall technology. Progent can also enable you to create and execute a complete security strategy that can incorporate firewall and VPN appliances and utilities, outsourced security and virus protection services, system monitoring software, and documented policies and processes. Progent has the expertise to be your single resource for on-going technical support, maintenance, training, and security expertise.
System Center Configuration Manager automates application and device provisioning across multiple sites, simplifies security and compliance settings control, keeps track of network resources, protects against corporate data leakage, performs network health reporting, enables secure end-user self service, and delivers a single point of control for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud specialists can help you with any facet of planning, installing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.
Progent is among the most qualified network support companies for integrating e-mail solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies derive the full benefits of Exchange Server 2000 for typical situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Fortinet FortiGate next-generation firewalls are leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet firewall experts can help your business to deploy your Fortinet FortiGate firewalls to safeguard your digital resources at the network perimeter, within the data center, at branch locations, and at the cloud edge.
Microsoft Exchange and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with teammates who use Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to get and transmit messages, search the GAL, import addresses, sync up appointments, and invite people to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly set up and that WebDAV and Outlook Web Access are enabled. Progent also offers specialized onsite Entourage education.
Progent's UNIX platform support services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient single source to show you how to create and manage a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Symantec experts can help you maintain legacy Symantec firewall and VPN appliances including the Raptor and Symantec VelociRaptor line or show you how to upgrade to current firewall/VPN solutions. Progent can also enable you to design and implement a complete security plan that can incorporate firewall and VPN devices and software, managed security and network defense services, system monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for continuing technical help, maintenance, training, and security expertise.
Progent is hiring a range of full-time workers such as motivated MCSEs; system experts with Cisco CCNP or CCIE credentials; and specialists in advanced system design with experience in mobile connectivity, wireless integration, high-availability systems, business continuity solutions, data protection, and virtual servers. We are also looking for desktop support technicians, off-site troubleshooting professionals, and CISSP or CISA accredited security professionals. We are also seeking experienced managers and administrators able to operate effectively in our dynamic, virtual office model. Progent contracts independent consultants with proven expertise and field background in crucial information technology topics beyond Progent's primary technical focus. Our Experts Team hires independent consultants who offer advice and programming services for strategic applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth expertise with non-Microsoft operating systems such as Linux, Macintosh, or Solaris, or can provide world-class skills in areas like telecommunications, web site development, Electronic Data Interchange, eCommerce, or database management. Freelance contractors premier by us coordinate with our staff engineers to deliver comprehensive solutions for small business networks.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that incorporates machine learning technology and expert services to deliver cutting-edge endpoint detection and response.
Progent is seeking to hire staff-level, solutions-driven Microsoft certified engineers with MCSE certification; Cisco accredited system consultants who have Cisco CCDP or CCIE credentials; security consultants with CISSP or CISA or comparable security credentials; and high-end network design experts with experience in mobile solutions, wireless connectivity, high availability, disaster recovery, information protection, and VMware. Progent also is hiring professionals to work on Progent's staff of help desk support specialists and remote support professionals. Also, We are hiring experienced administrators able to perform productively in Progent's high-growth, virtual office culture.
Remote Support Services NinjaOne Automated Desktop Monitoring
Progent's certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, tune your infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT support staff, develop a corporate-wide security strategy, streamline IT management, help with application development, and generate and test a DR/BC plan.
ProSight NinjaOne Windows Server Management IT Consulting
Progent can help you to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that combine on-premises resources along with one or more cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of public cloud migration support services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of experience delivering advanced consulting expertise online, and Progent can help you complete your cloud migration projects quickly and affordably.
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Progent's Juniper Networks-certified NetScreen consultants can assist you to configure and optimize NetScreen 5000 series routers, upgrade from older NetScreen devices to more current Juniper technologies, and troubleshoot infrastructure problems in Juniper-only or mixed-vendor systems.