Fast Online Support for Niterói Rio de Janeiro Computer Networks
Urgent Remote Support for Niterói NetworksFor companies located in Niterói Rio de Janeiro, Progent offers remote help for information systems powered by Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Certified engineers have delivered remote support to businesses in all 50 states in the U.S. (Refer to testimonials from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE-certified engineers to solve challenging networking issues, as well as the services of CISSP-certified security consultants to handle high-level security design and troubleshooting jobs.

Progent's remote technical support experts provide exceptional leverage due to the fact that they possess the practical background and are equipped with the sophisticated technology necessary to resolve most information system issues rapidly. This reduces immediate expenses because service calls use up fewer billable minutes. Online help also avoids the cost of sending a consultant to your office. Your organization saves additionally in indirect expenses by reducing or eliminating network outages and associated losses stemming from business discontinuity, upset clients, idle workers, and de-focused executives. Progent's extensive online technical support experience is especially important for businesses that depend on public clouds for critical network infrastructure or applications such as Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite support may not be an option.

Progent's billing policy for online support is structured to stretch your IT service investment. Progent charges on a per-minute basis for telephone-based consulting, so you are invoiced just for the support that you receive. In contrast to many online service organizations, Progent imposes no service activation charge or minimum payments. Progent's per-minute billing unit and clean policy for billing save you from scenarios where fast solutions manage to turn into big bills. Progent's penchant for handling problems efficiently means you saves money.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has mastered an arsenal of customized tools and field-proven processes which permit the maximum degree of efficiency for remote engineering help and repair for computer networks of any size. Progent offers protected VPN support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access enables the engineers of Progent's Technical Response Center to interface to your company's computer system without violating corporate security.

Progent's advanced service reporting system includes detailed histories for the service that Progent's clients have received. Progent's authorized service personnel have the benefit of the details of assistance rendered to every client by any Progent engineer. This database of issues and responses is organized as a quickly retrievable internal database that allows Progent's online support experts to share their experiences with the whole team to ensure that the efficiency of Progent's support improves daily. Progent's advanced accreditations and close associations with major vendors such as Cisco and Microsoft open up other massive technical knowledge bases and allow quick response from vendors' in-house support staff so Progent's online service experts can find the best solutions promptly.

Online services offered by Progent to companies in Niterói Rio de Janeiro include:

ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent offers a selection of budget-friendly, fixed-price services intended to allow small and medium-size organizations to utilize the same advanced IT solutions used by some of the world's top enterprises. Progent's ProSight portfolio of network management outsourcing services addresses all key aspects of modern networking including email content filtering, security and compliance, cloud-based backup and disaster recovery, infrastructure monitoring and management, virtual server cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior machine learning tools to defend endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely get by legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to manage the complete malware attack lifecycle including protection, identification, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within one agent accessible from a single control. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP environment that addresses your company's unique needs and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent's consultants can also help you to install and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of critical data, apps and VMs that have become lost or damaged due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide world-class expertise to set up ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top information security companies to deliver web-based control and comprehensive security for all your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further level of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, track, reconfigure and debug their networking appliances such as routers, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off common chores such as making network diagrams, expanding your network, locating appliances that require important software patches, or resolving performance issues. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the state of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT personnel and your Progent engineering consultant so that any potential issues can be addressed before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the apps. Because the environment is virtualized, it can be ported easily to a different hosting solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can save as much as half of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you’re making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size businesses to get an unbiased assessment of the health of their network. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory environment. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Benefits can include easier management, improved compliance with government and industry security standards, higher utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and higher availability. Read more about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's ability either to stop or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information concerning your current AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to create an efficient AV and backup/recovery environment that meets your business requirements. For more information, visit The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Offered by Progent
Progent offers the skills of seasoned online consulting experts for contract IT projects. Billing charges for ongoing development or consulting tasks are determined based on the level of expertise of the consultants required. Progent's background in these special fields of computer technology enables clients to execute major initiatives economically and on schedule. Progent's project-based remote engineering solutions include:

  • Help Desk Support
    Progent's Call Center programs for organizations with environments based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk services, shared Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Services offer smaller organizations a comprehensive service desk solution that handles all facets of online Level 1 desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent offers service desk support at a substantial discount from Progent's regular desktop support rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to resolve complex issues.

    Progent’s Co-managed Help Desk services allow your business to split the load for Help Desk support seamlessly between your IT team and Progent's large roster of certified technical support technicians and subject matter experts. Progent’s Help Desk sharing service is a collaborative service desk solution built around the top professional services automation tool for handling service requests, ticketing, ownership, status tracking, and reporting.

    Progent's Help Desk team of veteran information technology consultants provides your clients in Niterói Rio de Janeiro rapid communication with a dependable technical support group with substantial experience providing telephone-based help and remote diagnostics for networks powered by Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's mission is to give the Help Desk Call Center recognition as a significant contributor to business performance, and Progent's policy is to resolve instead of merely record IT problems.

  • Business Applications Support: Training, Development, and Problem Solving
    Progent's Applications Experts Team can supply remote advanced engineering expertise and training in key business application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide expertise, custom programming, and education for popular Microsoft applications including CRM, Microsoft Office Project, Office 365 Word, and Office 365 Excel. To learn additional information concerning Progent's expertise, programming, and training services, visit Progent's Applications Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10; cohesive management of multi-OS environments that include Linux, Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer advanced online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade efficiently from an earlier release of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Support
    Progent can deliver companies in Niterói Rio de Janeiro remote IT infrastructure monitoring and reporting by providing System Center 2016 Operations Manager (SCOM) consulting services and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure SCOM to accommodate your business so your IT support is proactive rather than reactive. By exposing looming problems before they result in full-scale emergencies, remote monitoring can avoid stressful and costly network breakdowns. Progent can also deploy network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X networks, Windows systems, or environments that incorporate a variety of OS platforms.
How Your Niterói Company Can Contact Progent's Remote Support Professionals
To get in touch with Progent about emergency phone-based assistance with Microsoft Windows, Apple macOS and OS X, or Linux environments, go to Progent's Emergency Online Help, call 1-800-993-9400, or visit Contact Progent. For offices and new ventures in Niterói Rio de Janeiro, Progent's phone-based network support specialists can deliver effective and affordable system support the instant your business needs it. More than 15 years of providing online technical assistance has earned Microsoft Partner status for Progent's consulting experts and has enabled Progent to develop world-class troubleshooting capability and to refine remote access tools to fix computer problems quickly while avoiding the expense and lost time that comes with on-premises service visits.

Even if your Niterói business has a regular freelance consultant or maintains a full time organization that know how to handle ordinary network problems, Progent’s Microsoft certified engineers can provide a convenient and transparent virtual expansion of your local resources for situations when your regular IT support personnel either lack the availability or the expertise to fix unexpected system crises or particularly complex integration problems.

Advantages of Progent's Network Help for Businesses in Niterói Rio de Janeiro
Progent's online technical help services allow your Niterói company to experience the advantages of immediate, enterprise-class IT support without the expense of managing an in-house IT staff. Your information system will acquire added business worth by being more reliable, efficient, and protected. Benefits to your business include:

  • Convenient virtual expansion of your local support resources
    With most companies in Niterói Rio de Janeiro, local network support providers, whether consisting of outside consultants or an in-house IT staff, can solve typical network issues. On the other hand, serious problems may occur when your regular resources are overstretched or unavailable, and some trouble may be associated with IT products that is unfamiliar to your usual support people. In these situations, Progent's on-call service experts give you an easy, quick, and economical solution to supplement your regular resources and to convey useful knowledge to improve your capability to handle downstream problems in-house.

  • Less Dependence on Individual Service Providers
    For network maintenance, smaller offices often rely on independent freelance consultants. Although independent service people carry less overhead than larger consulting firms and can afford to charge lower rates, they are often overextended, making it impossible to respond rapidly to crisis situations. If an independent consultant is busy with another client, ill, on vacation, or in class, the lack of backup personnel may force your business to wait for help during an IT crisis. As your business expands, network downtime and trouble with vital software are more expensive. The money you thought you were saving on a freelancer can be consumed quickly by lost productivity. Progent provides a dependable source of backup support expertise to insure your network stays available.

  • Create a Solid Foundation for Smooth Expansion
    Companies often start with an IT architecture implemented on a shoestring budget. Lacking a scalable framework, band-aid fixes can get thrown onto a shaky foundation. As a company grows, reliability and scalability problems can impede the success of the business. These poorly designed environments need proper assessment, intelligent long-term planning, and extensive IT expertise to evolve to a network infrastructure able to provide the stable foundation to handle critical business requirements and simplify downstream expansion.

  • Work with Solution Providers Rather Than Technology Vendors
    Smaller companies require guidance and technical education to navigate through an ever more complicated maze of technology options available for accelerating business success and enhancing efficiency. Businesses hardly need a network engineer who is trying to earn a commission on a certain vendor's products. IT consulting and product selling can result in a scenario where the recommended solution is built around a predetermined product rather than the genuine requirements of a business. Progent eliminates these conflicts of interest by selling just services instead of products. This allows Progent to match technical consulting with the best needs of clients.

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Partner consulting firm and Progent's staff size, range of IT knowledge, refined support software, and understanding of corporate IT enable offices to avoid the limitations of exclusive reliance on smaller service firms, individual freelance consultants, or over-stretched internal resources.

Progent adds value by offering:

  • Best Practices
    Progent’s team of Microsoft and Cisco Certified consultants average more than a decade of real-world professional background, in the trenches of IT service, executing a wide variety of technical tasks for a large mix of businesses. Each Progent consultant shares a proven collection of personal best practices which are combined into shared best practices training that Progent instills in its support staff. This guarantees that you get not just world-class IT help, but also a support engineer with proven methods for applying computer knowledge to repair actual IT problems rapidly.

  • Value Pricing
    Progent's pricing policy is to bill for phone service and on-site help by the minute. Consequently, you are invoiced exclusively for received support. Progent does not impose a more expensive rate for after-hours or urgent support, and within California or in areas where Progent provides on-premises service, Progent does not bill for travel time except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no minimum fee and requires no retainer for support services delivered during normal business hours. Many service organizations demand large minimum payments or charge for each quarter hour or longer. Progent's fine granularity eliminates large invoices for quick fixes so you won't be forced to allow less critical problems to stay unaddressed.

  • Complete Documentation of IT Services
    Progent has developed a comprehensive support reporting system that stores and organizes complete documentation for all billed services. Unlike many freelance consultants or local support organizations who offer scant documentation or details of services done, each service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation transmitted by each consultant to each client. The discipline of detailing and archiving support activity results in more efficient service and eliminates a slew of typical problems such as when a support client is effectively held hostage to a consultant who won’t let go of the keys to the kingdom.

  • 24x7 Server Monitoring with Microsoft Operations Manager
    Progent is one of the few IT service firms to offer round-the-clock system tracking services based on Microsoft Operations Manager. Microsoft Operations Manager causes your network support to be anticipatory instead of reactive. By anticipating possible issues before they cause downtime, system monitoring can keep your IT network from stressful and costly availability losses.
How Does Our Company Begin Receiving Online Computer Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT help, go to Immediate Technical Support.



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  • Computer Consulting Companies Niterói, RJ
  • Microsoft Exchange 2016 IT Outsourcing Companies Niteroi, Rio de Janeiro Exchange 2019 Migration Consultant Niterói, RJ
  • Microsoft GP/Great Plains Online Help Microsoft Financial Software IT Consultants
  • Microsoft Lync Server Instant Messaging IT Consulting Lync Server 2013 Edge Server Pool Technology Professional
  • Microsoft Office Communications Server Configuration Microsoft Presence Awareness Technical Support
  • Microsoft Project Server 2010 Remote Support Consult Microsoft Project Server Reporting

  • Automated Server Monitoring Help and Support
    After Hours ProSight Remote Desktop Monitoring Troubleshooting

    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the state of critical devices that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so all looming issues can be resolved before they can impact your business.

  • Cisco Certified Small Business Networking Niterói, Brazil
  • Microsoft SBS Support and Setup Engineer Microsoft Small Business Server 2008

  • Professionals Microsoft Proxy Server
    24/7 Professional ISA 2004 Enterprise Edition Server

    Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for information systems with many sites, mobile users, and line-of-business web applications. Progent's ISA Firewall experts can help your small business in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your network security needs without adversely limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.

  • Microsoft SMS Help and Support Remote Consulting Systems Management Server

  • Cisco PIX Firewall Migration Support Services
    Support and Help Cisco PIX 500 Firewall Migration

    Cisco's PIX firewalls have reached end of life and Cisco might not support these devices. Progent still provides technical support for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you assess if you should move up to more current firewall technology from Cisco. Progent's Cisco technology experts can help you design and implement an efficient upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.

  • Microsoft System Center Operations Manager Setup and Support Network Consultant Remote Monitoring and Reporting
  • Microsoft Windows 2012 R2 Server Support services Windows .NET Computer Consulting
  • Microsoft Windows Server 2012R2 Consulting Immediate Microsoft Certified Windows Server 2012 R2 Server Manager Troubleshooting
  • Network Consulting Open Positions San Jose Full-Time Job Microsoft MCITP Consultant San Jose Airport SJC
  • Network Infrastructure Asset Report Consult After Hours ProSight Remote Network Infrastructure Monitoring Consulting Services
  • Network Security Audit Juniper SSG Series Firewall Juniper SSG5 Router Security Tech Services
  • Networking Firm Cisco Niterói, Rio de Janeiro Cisco Setup Consultancy Services Icarai, Niterói
  • Niterói Information Technology Outsourcing Firms Niterói Information Technology Consulting Companies
  • Office 365 authentication IT Consultants Office 365 PST migration IT Consultant
  • Office Web App Computer Network Consulting company Office Web App Network System Support Consultant
  • Offsite Data Backup Service Online Consulting Offsite Managed Data Backup Service Network Engineer
  • Online Acrobat Writer Training Engineer Live Online Office Publisher Training

  • After Hours ISA 2004 Server Technical Support Services
    Microsoft Firewall Network Consultants

    Progent's certified ISA Server consultants have long backgrounds configuring Microsoft ISA Server-based security solutions for information systems with many offices, remote workers, and line-of-business web applications. Progent's Microsoft Firewall consultants can help your company in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your network security requirements without overly limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

  • Online Consulting Virtual Help Desk Shared Support Desk Computer Consultant
  • Online Help Wireless Site Survey 802.11x Wi-Fi Site Survey Professional

  • Cisco SIP phones Remote Support
    Computer Engineer SPA500 Series IP Phone

    Progent's CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.

  • Outsourcing IT Small Business Small Business Remote Consulting

  • Computer Consultant VirtualPC for Mac
    Windows Virtual Desktop for Apple Mac Outsourcing

    For businesses that have a mix of Mac and Windows desktops, there exist two popular alternatives for using Windows-dependent applications on a Mac: an external connection to a physical Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect a Mac to a networked Windows-based PC to use Windows programs and access network resources. Microsoft's Virtual PC for Mac simulates Windows on a Mac computer so you are able to run Microsoft Windows applications locally. Progent's Mac technology consultants can help your organization to maintain these products for running Windows programs on your Apple Macs and can also help your organization to evaluate and install third-party products for Microsoft Windows platform emulation.

  • ProSight ESP Endpoint Protection Services Configuration ProSight VM Security Consulting Services
  • ProSight Remote Infrastructure Management Network Engineer Network Device Configuration Management Specialist
  • ProSight Remote Server Monitoring Professionals Remote Server Management Online Consulting
  • Professionals ProSight Email Content Filtering Policies ProSight Spam Filtering Technology Professional
  • Progent Offices Progent Locations

  • Tech Support Outsource Solaris Online
    Solaris Remote Engineers

    Progent offers nationwide remote help and troubleshooting services for companies who operate Solaris networks or whose IT systems feature a combination of Sun Solaris and Microsoft Windows technology. Remote network consulting offers optimum return for your information technology budget by protecting client efficiency and limiting the time charged for network analysis and repair. Sophisticated online access tools and skilled service specialists and engineers combine to enable Progent to handle most network issues without squandering time and money by traveling to your location. In most of cases your IT problems can be dealt with by telephone or through a mix of telephone support and online access. Progent can make available Cisco CCIE network engineers and CISSP certified security specialists to assist you with the most difficult network issues.

  • Progent Startup Companies Remote Support Services Progent Start-Up Businesses Small Business Computer Consulting Services
  • Progent's Management Design Firm Information Technology Outsourcing Companies Progent's Management
  • Program Developer Firms Specialists SharePoint application development
  • Project Methodology Network Consultation Deploying Phase: Implementation IT Outsourcing Group
  • Red Hat Linux, Solaris, UNIX Support Outsourcing Icarai, Rio de Janeiro Redhat Linux, Solaris, UNIX Engineer Niterói
  • Remote Network Support Consultants Remote Support Computer Engineer
  • Remote PC and Smartphone Server Migration Specialists Mobile Laptop Engineer
  • Remote Support Forefront Threat Management Gateway 2010 Forefront TMG 2010 Consultants
  • Remote Support SQL Server 2017 Analysis Services Top Ranked MCSE Expert Certified SQL Server 2017 Data Mining Remote Technical Support
  • Remote Troubleshooting At Home Employees Collaboration Software Offsite Workforce Collaboration Information Technology Consulting
  • Ryuk ransomware recovery Consultant Ryuk ransomware cleanup Consultant
  • SCCM 2012 Application Deployment Support Services SCCM 2012 Policy Settings Remote Support
  • SCCM Software Inventory Support Technology Consulting Services SCCM Policy Settings
  • SCDPM 2016 Technology Consulting Online Troubleshooting System Center 2016 Disaster Recovery

  • Microsoft Office System Consulting Services
    Microsoft Windows Information Technology Integrators

    To provide cost-effective IT support for small companies, Progent has developed full-service computer outsourcing packages that offer small organizations fast access to technical expertise without forcing you to hire, educate, and manage an expensive full-time computer support staff. Progent’s IT outsourcing services offer you an economical alternative for creating a protected and robust system for your important Windows business productivity products including Microsoft Office XP and Microsoft Office 2003.

  • SQL Server 2008 Migration SQL Server Replication Professionals

  • Part-Time CIO Online Consulting
    Professionals CIO

    Progent offers the temporary assistance of a seasoned CIO to offer strategic direction to help your company pick and support network solutions to match your present situation and that can serve as a firm basis for your growth. Progent's part-time or temporary Chief Information Officer services provide economic advantages to organizations trying to optimize the impact of their network expenditures but who are unable or unwilling to take on one more executive-level position to their full-time staff. Because Progent is vendor-agnostic, with a large staff of engineers certified to maintain all major OS platforms and connectivity technologies plus a wide selection and application software, Progent is in an ideal situation to provide objective recommendations as well as advanced technical support for building and maintaining IT systems that fit the special needs of your business.

  • SQL Server 2016 Backup Specialist SQL Server 2016 and Power BI Remote Technical Support
  • School District Exchange Engineer Consultant County Government Cisco
  • Niterói-Săo Gonçalo Network Consulting Service
  • Security Group Juniper Junos BGT Juniper Junos CLI Cybersecurity Organizations
  • SharePoint 2013 PerformancePoint Services Technical Support Microsoft SharePoint Foundation IT Services
  • Small Business Installation Small Office Small Business IT Consulting Firm
  • Small Office Integration Services Support Outsourcing Small Business
  • Sun Solaris Consultant Specialist Linux
  • Support Outsourcing Microsoft SharePoint Niteroi SharePoint IT Services Icarai, Rio de Janeiro
  • Support and Help Linux Network Monitoring MRTG for Linux Consulting Services
  • Symantec VelociRaptor Network Security Auditing Symantec Security Firewall Network Install
  • System Center MOM Consultant Consulting Services System Center MOM
  • System Consulting Services New Mexico Connecticut Implementation Support
  • Teleworker Network Infrastructure Online Troubleshooting At Home Workforce Infrastructure IT Services
  • Top Ranked Windows PC Simulation on Mac Remote Consulting After Hours Microsoft Virtual PC for Mac IT Consultants
  • Top SonicWall Network Security Evaluation Cybersecurity Tech Services SonicWall Gateway Security Suite
  • Unified CM SIP trunk Outsourcing Remote Support Unified CM and Microsoft Office
  • Virtual Service Desk Online Help Best Extended Helpdesk Troubleshooting
  • Windows 10 Edge Troubleshooting Microsoft Windows 10 Assessment and Deployment Kit Services
  • Windows 10 Installation Technical Support Windows 10 OneDrive Network Engineer
  • Windows 2008 Server Computer Installation Niteroi System Support Windows Server 2012 Niterói
  • Windows 7 Online Troubleshooting Windows 7 Integration IT Consulting
  • Windows Server 2008 Active Directory Online Troubleshooting Windows Server 2008 R2 On-site Technical Support

  • Award Winning Exchange 2016 Migration Network Consultant
    Microsoft Exchange 2016 Migration Online Support Services

    Progent can help you in any and all phases of your migration to Exchange Server 2016 such as designing high availability architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Windows Server 2008 Security IT Consultant Microsoft Windows Server 2008 R2 Consultant Services
  • Windows Server 2012 Computer Consulting Largest Windows Server 2012 IT Consultants
  • Windows Server 2012 R2 Hyper-V 3.0 Professional Remote Consulting Hyper-V 3.0 Server

  • UNIX, Windows Professional
    Windows and Solaris Computer Consulting

    Progent's UNIX platform consulting experts offer small companies and software developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide range of experience provides you with an easy one-stop consulting firm to help you create and manage a secure and robust cross-platform network and communications solution that supports UNIX and Microsoft interoperability by combining Microsoft Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

  • Windows Server 2016 Virtual Machine Load Balancing Consultant IT Consultant Windows Server 2016 Multi-domain clusters
  • Windows Server 2019 Kubernetes Containers Network Engineer Windows 2019 Hyper-V Online Consulting
  • Wireless Security Inventory Engineer Services Computer Security Assessment
  • wireless IP phone integration Computer Engineer CCIE Certified Consulting Wi-Fi VoIP phone integration
  • wireless VoIP phones and Meraki APs Information Technology Consulting Wi-Fi IP phone integration Troubleshooting

  • Citrix Server Management Consultant
    Citrix XenServer Technology Professional

    Progent's Citrix-accredited engineers can assist you to evaluate the strategic advantages of XenServer and additional Citrix platforms, and can help your IT organization to design, test, implement, troubleshoot, and support a Citrix XenServer installation. Progent can in addition analyze your existing Citrix technology deployment and help you to optimize resource utilization, performance, protection, availability, and disaster recovery.


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