Immediate Online Support for Niterói Rio de Janeiro IT Networks
Fast Phone Technical Support for Niterói NetworksFor organizations located in Niterói Rio de Janeiro, Progent offers remote help for computer systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier professionals have delivered online troubleshooting to businesses in all 50 states in the United States. (See testimonials from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE engineers to solve complex infrastructure issues, plus the assistance of CISSP-qualified security experts to help with advanced security design and troubleshooting jobs.

Progent's remote technical support engineers provide exceptional value because they possess the practical background and are equipped with the sophisticated tools necessary to solve most network issues quickly. This lowers direct expenses since service calls require fewer billable minutes. Online help also avoids the cost of dispatching an engineer to your site. Your organization saves additionally with incidental expenses by reducing or eliminating network downtime and associated losses stemming from business disruption, disgruntled clients, unproductive employees, and distracted management. Progent's advanced online technical support experience is especially helpful for businesses that depend on public clouds for vital infrastructure or software such as Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite tech support may not be an option.

Progent's pricing model for online help is structured to leverage your IT service dollar. Progent charges on a per-minute basis for telephone-based assistance, so you owe exclusively for the services that you actually get. In contrast to typical remote service organizations, Progent requires no initialization fee or minimum fees. Progent's one-minute granularity and clean model for billing do away with situations where fast repairs somehow end up as major invoices. Progent's penchant for dealing with problems quickly means you saves money.

Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has mastered an arsenal of optimized technologies and proven methodologies which allow the highest level of efficiency for online help and troubleshooting for computer networks of all sizes. Progent offers secure Virtual Private Network support for gateways from a variety of popular vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access permits the experts of Progent's online support team to link to your computer system remotely without breaching network security.

Progent's powerful customer support reporting application maintains detailed records of the service that Progent's clients have been provided. Progent's staff engineers have access to the records of all help provided to each Progent customer by every Progent consultant. This archive of problems and responses is stored as a readily exploitable proprietary database that enables Progent's online technical engineers to communicate their knowledge company-wide to make sure that the value of Progent's support services grows daily. Progent's extensive list of accreditations and close relationships with important industry leaders including Cisco and Microsoft make available additional extensive support knowledge bases and permit quick response from vendors' in-house product engineers so Progent's remote service specialists can determine optimal resolutions promptly.

Remote technical services offered by Progent to businesses in Niterói Rio de Janeiro include:

ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent provides a family of low-cost, flat-rate services intended to allow small and medium-size businesses to utilize the same cutting-edge IT solutions used by some of the industry's top corporations. Progent's ProSight suite of network monitoring and management services covers all critical facets of modern networking including email protection, security and compliance, automated backup/recovery, network infrastructure health monitoring, virtual server hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning tools to defend endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and provides a unified platform to manage the entire threat lifecycle including blocking, identification, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge technologies packaged within one agent managed from a single control. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP deployment that meets your company's unique needs and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate action. Progent can also assist your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows rapid recovery of vital files, apps and virtual machines that have become lost or corrupted due to hardware failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can provide advanced expertise to set up ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading information security companies to provide centralized control and world-class security for your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, track, optimize and troubleshoot their connectivity appliances like routers, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept current, copies and manages the configuration of almost all devices on your network, tracks performance, and generates alerts when issues are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, finding appliances that require critical updates, or identifying the cause of performance issues. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running at peak levels by tracking the health of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT personnel and your Progent engineering consultant so any potential issues can be addressed before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual machine host configured and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware environment without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can save up to half of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you’re planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to get an unbiased evaluation of the health of their network. Powered by a selection of the top remote monitoring and management tools available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core network assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI like a cleaner Active Directory (AD) environment. Both versions also come with one year of state-of-the-art remote network monitoring and management. Advantages can include simpler management, improved compliance with government and industry security requirements, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and higher availability. Learn more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief interview with a Progent backup/recovery expert. The fact-finding interview is intended to help assess your organization's preparedness either to block or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to gather information concerning your existing AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to deploy an efficient security and backup/recovery environment that aligns with your business needs. For more information, refer to The ProSight Ransomware Preparedness Report.

Additional Consulting Services Available from Progent
Progent offers the skills of seasoned online consulting professionals for contract IT projects. Progent's charges for ongoing consulting tasks are set according to the qualifications of the engineers involved. Progent's experience with these important areas of computer technology enables customers to complete critical initiatives economically and on schedule. Progent's special remote consulting solutions include:

  • Call Center Services
    Progent's Call Center service options for companies with environments based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include full-service Help Desk services, co-managed Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end solution that manages all facets of online desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent offers call desk services at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent can provide the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues.

    Progent’s Co-managed Help Desk services make it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent’s shared Help Desk service is a collaborative support solution based on the leading PSA tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

    Progent's Help Desk staff of veteran network experts provides your computer users in Niterói Rio de Janeiro rapid contact with an effective technical support resource with years of background delivering phone support and online diagnostics for IT systems that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux products. Progent's charter is to earn the Help Desk Call Center perception as a solid contributor to company productivity, and Progent's intent is to fix and not just track IT problems.

  • Applications Support: Education, Development, and Integration
    Progent's Applications Consulting staff offers phone-based advanced consulting support and education in specific business application fields such as ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver expertise, custom development, and education for Microsoft business applications including Microsoft CRM, Microsoft Office Project, Office 365 Word, and Office 365 Excel. To read more information concerning Progent's expertise, customization, and education offerings, go to Progent's Business Application Experts Group.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that include Linux, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide world-class remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new deployment of Microsoft System Center 2016, extend or tune your current one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring Support
    Progent offers companies in Niterói Rio de Janeiro online IT infrastructure monitoring by providing System Center 2016 Operations Manager (SCOM) expertise and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can tune Operations Manager to accommodate your business so your network support is proactive rather than reactive. By uncovering possible trouble spots before they grow into downtime, system monitoring can head off disruptive and costly information system failures. Progent can also provide help with server and infrastructure monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Windows environments, or environments powered by multiple operating systems.
How Your Niterói Business Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about emergency phone-based support with Windows, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Urgent Phone-Based Help, call 1-800-993-9400, or visit Contact Progent. For companies and new businesses in Niterói Rio de Janeiro, Progent's online computer support specialists are ready to provide expert and cost-effective system support whenever your business has to have it. More than a decade of delivering online tech support has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to develop high-end troubleshooting skills and to fine tune online connectivity technology to fix network problems quickly while avoiding the cost and lost time associated with on-site service visits.

Even if your Niterói organization relies on a regular independent support technician or employs an in-house IT staff that know how to handle the majority of network problems, Progent’s Microsoft and Cisco certified consultants can provide a convenient and seamless virtual expansion of your local resources for situations when your regular IT support personnel either don't have the time or the knowledge to handle sudden system crises or particularly challenging integration projects.

Features of Progent's Online Computer Support for Niterói Rio de Janeiro
Progent's phone support, remote repair, system security consulting, and system management services give companies in Niterói Rio de Janeiro unparalleled leverage for your support investment. Whether you need occasional telephone support and remote troubleshooting or ongoing Help Desk call center services and system management, Progent's experts can deliver your business world class network support while permitting you to avoid the cost and hassle of running a full-service internal IT staff. Highlights of Progent's online help services include:

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner support company and Progent's head count, range of technical background, fine tuned remote support tools, and familiarity with corporate IT allow companies to escape the pitfalls of excessive reliance on smaller service organizations, individual freelance consultants, or limited in-house IT help.

Progent stands out by providing:

  • Best Practices
    Progent’s staff of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on industry experience, at the forefront of IT support, executing a broad variety of technical projects for a large array of clients. Every Progent support professional shares a proven set of personal best practices which are combined into company-wide leading practices training that Progent instills in its support personnel. This ensures that you get not only world-class technical capability, but also a consultant with proven methods for applying technical knowledge to solve real-world IT problems efficiently.

  • Value Pricing
    Progent's pricing model is to bill for phone service and on-site visits per minute. Consequently, you are billed exclusively for delivered support. Progent does not impose a more expensive rate for after-hours or emergency service, and inside California or in areas where Progent provides on-premises support, Progent does not charge for travel time except for emergency support where on-site time is less than four hours. In addition, Progent applies no initialization fee and requires no retainer for services delivered during regular business hours. Many support firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity avoids large bills for quick fixes so you will not be tempted to permit less critical problems to stay unaddressed.

  • Full Documentation of Delivered Services
    Progent has created a comprehensive service reporting system that records and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or local support organizations who provide minimal documentation or specifics of tasks done, every service delivered by Progent is tracked by full documentation. Each Progent staff member has access to the support documentation transmitted by every consultant to every client. The discipline of documenting and organizing service records results in more effective service and eliminates a variety of common misfortunes such as when a support customer is virtually held captive to a consultant who refuses to let go of vital service information.

  • Automated Network Monitoring with MS Operations Manager
    Progent is one of the only IT service companies to provide round-the-clock system monitoring services powered by MS Operations Manager. Microsoft System Center Operations Manager allows your network maintenance to be anticipatory rather than reactive. By revealing potential issues before they result in lost productivity, system monitoring can keep your IT network from stressful and costly service disruptions.
How Does Our Company Start Getting Online Computer Help from Progent?
To get started with Progent's online help services or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network support, go to Immediate Online Support.



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    System Center 2016 Operations Manager is designed to promote top performance and maximum uptime for key applications by providing centralized, cross-platform monitoring of IT resources deployed throughout local systems and private and public clouds. Progent's consulting team can provide world-class remote and onsite support to assist businesses of any size to plan, integrate, tune, enhance and troubleshoot SCOM 2016 deployments. Progent can assist your company to migrate to SCOM 2016 from older versions of Operations Manager or from different IT infrastructure monitoring products, or integrate multiple monitoring tools into a unified IT management solution. Progent can also help you extend your Operations Manager 2016 environment to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

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    • Penetration Testing Audit
    Penetration Testing Security Contractor

    Stealth penetration testing is a key part of any comprehensive network security strategy. Progent’s security professionals can run extensive intrusion tests without the knowledge of your organization's in-house network support resources. Unannounced penetration testing uncovers whether existing security defense tools such as intrusion incident warnings and event history analysis are properly configured and consistently monitored.

  • Microsoft Certified Support and Setup SQL Server 2012 Reporting Services SQL Server Analysis Services Integration Services
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  • Microsoft Exchange 2016 Migration Planning Specialist Microsoft Exchange Server 2016 Migration Help and Support

    • Integration Support Chief Information Officer
    Top Rated Part-Time CIO Integration

    Progent can provide the part-time assistance of a seasoned CIO who can provide a broad perspective to assist you select and maintain network technology to match your present situation and that can serve as a solid basis for your future growth. Progent's part-time or temporary Chief Information Officer services provide economic leverage to companies trying to maximize the impact of their IT expenditures but who are without the budget or hesitant to add another high-level manager to their head count. Since Progent is vendor-neutral, with a large team of engineers certified to support all leading operating systems and networking technologies plus a broad range and application software, Progent is in an ideal situation to offer unbiased advice as well as expert technical support for building and maintaining IT solutions that fit the particular needs of your organization.

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  • Microsoft Exchange Support and Setup Microsoft Certified Partner Exchange Server 2007 Consultant
  • Microsoft Expert Solomon Applications Consultants Microsoft Dynamics NAV Application Consultants
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    • IT Outsourcing Best Practices White Paper
    Largest IT Outsourcing Examples White Paper

    Progent’s IT outsourcing packages provide affordable network consulting for medium-size companies. Whether it involves planning network infrastructure, creating an internal Help Desk or using an outside one, deploying an updated email platform, monitoring your system, or creating an on-line eCommerce application, outsourcing your network technical services can smooth out costs and minimize uncertainties, permitting network support budgets to increase in a more linear and manageable fashion than is possible by amassing a bulky, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to build a protected and highly available network foundation for your vital Windows-powered business software such as Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server.

  • Microsoft Virtual Machines Information Technology Consulting Microsoft Server Virtualization Online Support
  • Monitoring and Reporting Professionals System Center Operations Manager Remote Troubleshooting
  • Network Device Configuration Management Network Engineer ProSight Remote Network Troubleshooting Support
  • Network Security Audit SonicWall TZ350 Firewall information Systems Audit SonicWall
  • Niteroi, Rio de Janeiro Guru Microsoft SQL 2008 Microsoft SQL Server 2016 Computer Service Providers Icarai
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    • Specialists Mac Infrastructure
    macOS Networking Network Consultants

    Progent's Mac support consultants can help you with a wide range of network infrastructure areas including system architecture, off-site and mobile connectivity, internetwork communication, protection, and emerging technologies such as VoIP and high-speed wireless networking. For business networks built solely on Apple Mac OS X or for environments that use a combination of Mac, Linux and Windows powered servers and desktops, Progent has the experience and size to handle the complexity of designing, integrating, and maintaining a system architecture that is reliable, safe, efficient and aligned with your business objectives. Progent can help you deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Xsan SAN solution. Progent can also provide skilled professionals to support Cisco routers and switches.

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    Technology Professional ProSight Email Encryption

    Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized management and world-class security for your inbound and outbound email. The hybrid architecture of ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and keeps most threats from making it to your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper level of analysis for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.

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  • Online Windows Desktop Training Implementation Microsoft Certified Expert Online Office PowerPoint Train
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  • Operating System Training Top Operating System Training

    • Consultants Lync Server 2013
    Biggest Lync Server 2013 Back End Server Engineers

    Lync 2013, renamed Skype for Business, enables organizations of all sizes to build a manageable and protected communications ecosystem that supports a BYOD computing style with instant messaging, presence, audio/video and web meetings with application sharing and whiteboard, as well as IP and PSTN calling enabled for a wide assortment of desktop and mobile endpoints. Progent's certified Lync 2013 experts and system integrators can help your company to assess the business benefits of Lync 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid model appropriate for your current and future plans, deploy Lync 2013 in a way that expedites your return on investment, and provide live online and onsite training to your IT team and users. Progent offers in-depth expertise in critical pieces of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync Server 2013 with key Office and Office 365 apps such as Outlook and PowerPoint.

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    • Great Plains Integration Support
    Dynamics GP/Great Plains Online Troubleshooting

    Microsoft Dynamics GP/Great Plains 2010 financial software is a full-featured business management solution that integrates data and operations across your company, communicates easily with other solutions, and brings together workers, customers and vendors unrestricted by time or location. Created for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Version 10.0 deliver capability for accounting, analytics and reporting, project management, inventory and order control, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your company exploit the full potential of Dynamics GP/Great Plains 2010.

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    • Microsoft Proxy Server Remote Technical Support
    Microsoft Proxy Server Online Troubleshooting

    Progent's certified ISA Server consulting experts have extensive backgrounds developing corporate security solutions for IT networks with multiple sites, remote workers, and mission-critical web-based applications. A Progent ISA Server consultant can help your small company design and deploy an installation of Microsoft ISA Server 2004 that supports your IT protection requirements without limiting your productivity.

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  • Remote Access IT Consultant Cisco Virtual Private Network Outsourcing
  • Remote Consulting Microsoft Operations Manager Operations Manager Computer Consultant
  • Remote Consulting Teleworker VoIP Information Technology Consulting At Home Employees VoIP
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  • Remote Support Services Exchange 2019 Exchange 2019 Information Technology Consulting
  • Remote Technical Support Microsoft Windows SBS Microsoft Essential Business Server Remote Support Services
  • SCCM MDM Consultants SCCM Application Management Professionals
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  • SCDPM 2012 and SharePoint Online Support 24/7 SCDPM 2012 Protection Groups Support and Help
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    • 24-7 E-Mail Tech Support Outsource
    Microsoft Exchange Migration Information Technology Consulting Firms

    Progent's Microsoft-certified experts have two decades of background providing e-mail and unified telecommunications/email solutions for companies. Progent provides economical Exchange Server consulting services to strengthen email security and virus protection, provide high availability email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange help and support services can aid you in planning and deploying a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.

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  • SharePoint Server 2010 Support Services Microsoft SharePoint Server 2007 Consultant Services Icarai, RJ
  • Skype for Business IM Professionals Skype for Business and SQL Server Consultancy

    • 24/7 Cisco and Microsoft Certified Experts Amazon Marketplace Web Service Programmer
    Amazon MWS development Reports

    Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, reduce their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.

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    • Automated Desktop Monitoring On-site Technical Support
    Consulting ProSight Remote Desktop Management

    ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your network operating at peak levels by checking the health of vital devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so that all potential issues can be resolved before they have a chance to disrupt your business.

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    • Unified CM SRST backup Technology Consulting Services
    On-site Technical Support Unified CM and Exchange Online

    Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, is the foundation of Cisco's communications and collaboration platform. Unified Communications Manager and Unified Communications Manager Express provide a location-independent IP-PBX by integrating tightly with applications such as Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants offer effective and affordable online and onsite support to assist organizations of all sizes to build and administer CUCM ecosystems by providing Cisco Unified Communications Manager configuration and technical support services that deliver optimum business value. Progent can assist with any facet of Unified CM configuration and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server and Skype for Business.

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  • Solaris Services Sun Solaris Technical Support Services
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    • Firepower NGFW Firewalls Help and Support
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    Cisco's Firepower Next Generation Firewalls deliver a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of modern security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and carry out a smooth migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to create and centrally control network ecosystems that include local offices, data centers, and cloud resources.

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  • Urgent Aironet 3600 Access Point IT Consulting Technology Consulting Aironet Outdoor APs
  • Urgent Consultants WLAN Top WiFi Support and Help
  • VMM Management Server Setup and Support MCSE Expert Certified VMM Management Server IT Consulting
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    • After Hours Apple Final Cut Pro Trainer
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    Progent's Mac experts can support the creative facets of Mac environments by providing help services and education in imaging, sound, and video. Progent's support professionals can provide help in a variety of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.

  • Windows 2003 On-site Technical Support 24 Hour Windows 2003 Server Network Consultants
  • Windows Server 2012R2 Private Cloud Computer Consultant Consultant Windows Server 2012 R2 Security

    • Remote Technical Support Wi-Fi IP phone integration
    wireless IP phones and Meraki APs Integration

    Cisco's wireless IP phones are industrial-grade wireless devices designed for workers who are mobile within campus, warehouse, health-care or other venues where IT management requires user endpoints that offer more control, security and ruggedness than is achievable with the BYOD mode of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams set up and optimize numerous key pieces of your Wi-Fi environment such as APs, routers and switches, Cisco wireless LAN controllers, and network management tools. Progent's certified experts offer remote and onsite support to help your organization create and manage a Cisco wireless VoIP phone solution by delivering integration services that range from debugging the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.

  • Windows Server 2016 Small Business IT Outsourcing Firms Icaraí, Estado do Rio de Janeiro Windows Server 2012 R2 Computer Tech Niterói
  • Windows Server 2019 Hybrid Solutions IT Consulting 24-Hour Windows Server 2019 Cybersecurity Remote Support Services
  • Zero Downtime Clustered Servers Online Troubleshooting 24/7/365 SQL Server Cluster Support Services
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