Progent offers enterprise customers the help of a NetApp-certified consultant for remote or onsite expertise for NetApp's entire portfolio of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN environments efficiently following leading practices.
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo supports single-tap identity confirmation with iOS, Android, and other out-of-band devices.
Microsoft Small Business Server is a low-cost suite of essential servers that provides the foundation for a feature-rich but easy-to-manage information. The IT demands of the Microsoft .NET components included with Small Business Server 2011 calls for a computer support expert with hands-on background planning and building cohesive, comprehensive business network environments. Progent's SBS Server consultants have an average of more than a decade of experience supporting business networks based on Microsoft platforms. This experience assures you results in deploying, managing, and troubleshooting network environments that include the Small Business Server suite of servers and productivity software.
Progent can provide rapid remote support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE engineers can connect to your environment via powerful remote support tools to deliver quick and economical analysis and repair of critical network infrastructure issues.
Cisco's Small Business series of access points are Linux-based units intended as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer remote or onsite configuration and debugging support to assist your organization to plan, configure, update, tune, administer and debug Cisco Small Business Wi-Fi AP environments of any scale or topology.
Progent's certified consultants provide technical support and IT consulting expertise for Exchange Server 2003, Windows Server 2003, and for the complete family of Microsoft Servers. Progent's upgrade, configuration, administration, and troubleshooting expertise for Microsoft Exchange 2003 Server include planning, installation, documentation, local and remote troubleshooting, Help Desk outsourcing, certified security evaluation, and comprehensive IT outsourcing.
Progent's wireless site survey and predictive modeling assist you to plan, install and debug a Wi-Fi network adapted to your facilities, providing you a WLAN that delivers the reception, speed, density, QoS, security, and roaming capability your company needs. Wi-Fi site survey services from Progent include online predictive analysis for planning a wireless LAN and on-premises site survey services for validating, optimizing, and debugging an operational Wi-Fi network.
Progent can help your organization in any facet of your upgrade to Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; designing high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook.
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and repairing Microsoft SCOM solutions and offer companies of any size expert remote or on-premises consulting support for SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to fix critical issues uncovered by System Center 2012 Operations Manager.
Cisco Unified Communications Manager (CUCM), previously known as CallManager, functions as the heart of Cisco's collaboration portfolio. Cisco Unified CM and Unified CM Express (CME) provide a location-independent IP-PBX by integrating with unified messaging apps like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's CCIE-certified consultants can deliver efficient and affordable online and on-premises expertise to help organizations of any size to create and maintain Unified CM environments by providing Unified Communications Manager integration and technical support consulting services that deliver maximum business value. Progent's consultants can help with any facet of CUCM setup and debugging in areas that include integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN calling, deploying ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange Server.
NetDocuments (NetDocs) is a cloud-based document management system designed specifically for the legal profession. Progent can provide remote guidance from NetDocuments consultants who can help legal departments and law firms to design, deploy, administer, tune, or debug a document management system solution based on NetDocs.
Progent's Wireless Consulting Services offer a convenient, economical way for companies of any size to integrate, manage and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent is seeking a variety of on-staff employees including solutions-driven Microsoft Certified Systems Engineers; connectivity experts who have Cisco CCNP or CCIE certification; and consultants for fault-tolerant network design with backgrounds in mobile access, wireless integration, high-availability environments, business continuity solutions, data protection, and VMware technology. Progent is also seeking desktop support technicians, remote troubleshooting specialists, and CISSP or CISA certified security professionals. Progent is also hiring veteran managers able to perform efficiently in Progent's dynamic, virtual office environment. Progent works with freelance professionals who have in-depth knowledge and field experience in important IT topics beyond Progent's primary service concentration. Progent's Experts Group includes contractors who offer consulting and development support for strategic applications such as MRP, Enterprise Resource Planning, or CRM; possess deep expertise with popular operating systems such as Linux, Macintosh, or Sun, or can provide expert help in areas such as telecommunications, web site development, EDI, eCommerce, or database management. Freelance contractors premier by Progent coordinate with our staff consultants to deliver comprehensive IT services for small and midsize business networks.
Cisco has developed a full product line of routers that includes routers designed to provide the security, bandwidth, and reliability required by organizations ranging from branch offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, including the Cisco 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Series Routers.
Progent's CISSP-premier cybersecurity consultants can help organizations of any size with any facet of IT security. Progent can implement efficient security solutions that protect a small office against advanced threats or Progent can design, configure, and monitor a comprehensive security strategy for hybrid networks that support local, online, and mobile users sharing IT resources distributed over a mix of physical sites and public and private clouds.
Progent's experienced Cisco IT security consulting professionals provide high-level PIX and ASA Firewall consulting support including infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from compact, plug-and-play desktop devices for small and home businesses to modular enterprise-level products, Cisco PIX and ASA Firewalls provide advanced security, performance, and high availability for IT systems of any size. PIX and ASA Firewalls are based on a proven, specially designed platform, minimizing possible OS-specific security holes.
E-Mail Guard represents a comprehensive solution for blocking spam and viruses. E-Mail Guard addresses the protection and management of company email by offering constantly improved spam and virus filtering, policy administration, content testing, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, administration and reporting tools as well as outbound email filtering to help you fix your e-mail environment and define and regulate corporate email policy.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Android, and other personal devices.
Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network telephony. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office or Microsoft 365 and simplify management via integration with Active Directory. Lync can also cut expenses by doing away with VoIP hardware and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence experts can provide online and onsite support services to assist you to maintain and troubleshoot your existing Lync Server 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist you to design and execute an efficient Skype for Business migration.
Progent can provide the part-time or temporary services of a seasoned Chief Information Officer to provide strategic direction to assist you select and support network solutions to meet your present needs and that can serve as a solid basis for your future growth. Progent's part-time Chief Information Officer consulting services provide economic advantages to companies trying to optimize the benefits from their IT expenditures but who are unable or hesitant to add another executive-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable team of consultants certified to support all major OS platforms and networking technologies plus a wide range and business applications, Progent is in an ideal situation to offer unbiased advice along with advanced technical help for building and maintaining IT systems that match the special requirements of your organization.
ProSight Active Security Monitoring (ASM) incorporates next generation behavior machine learning technology by SentinelOne to defend endpoint devices as well as servers and VMs against known and novel ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent provides a variety of network service packages for small businesses. These information technology outsourcing and server monitoring solutions are based on the proactive problem solving abilities of System Center Operations Manager, a next-generation server and system management software platform that monitors the availability, performance, and security of your information system and isolates incipient problems before they can bring down your system. With Progent's affordably priced network service packages, small organizations can select a basic co-sourcing service program based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution.
Progent can provide the expertise of RIM BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry technology economically and successfully, doing away with the need for an in-house BlackBerry specialist and minimizing the cost and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This wide range of knowledge, in conjunction with Progent's efficient online service delivery model, provides small and mid-size businesses an efficient solution for integrating BlackBerry technology productively into their IT network.
If your company is developing Linux-based software in an environment that includes MS Windows-based processors, PCs, and office productivity products, Progent can provide full-service network support outsourcing that allows you to concentrate on your field of high-value know-how without the constant hassle of managing your business network. By using automated network monitoring and by providing remote and on-site assistance as your company needs it, Progent offers an economical way for supporting an information network that features high dependability, protection, and performance. Progent's UNIX/Linux developer support offerings feature comprehensive it outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, proactive network monitoring services, and Helpdesk support.
Progent's qualified security and compliance engineers can oversee cybersecurity audits of enterprise-wide security to determine your company's cybersecurity profile adherence to important industry security standards. Progent offers ongoing managed services for security monitoring and response, on-demand network-wide security audits, and targeted cybersecurity evaluations for critical areas of cybersecurity like Active Directory or cloud applications. Progent's certified security experts can also conduct extensive security tests to validate your organization's compliance with recognized industry security standards including HIPAA, PCI, and ISO 17799.
Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet resources while supporting increased efficiency by making these resources accessible to legitimate remote or mobile users. ISA Server 2006 can guard corporate applications, services, and data throughout all network components with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can show you how to plan, deploy, set up, and support Internet Security and Acceleration Server 2006 on your network so that your company benefits from a smart and affordable combination of protection, convenience, and performance.
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Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, tune your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT management staff, develop an enterprise-wide security strategy, automate IT management, help with creating applications, and generate and validate a DR/BC plan.
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that uses advanced remote monitoring and management techniques to keep your network running at peak levels by tracking the state of critical devices that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so that any potential problems can be addressed before they have a chance to impact productivity.
Progent's UNIX family consulting experts offer small businesses and software developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of experience provides you with a convenient one-stop consulting firm to show you how to build and maintain a protected and robust mixed-platform network and communications solution that supports UNIX and Microsoft coexistence by integrating MS Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent offers special security packages designed to provide larger enterprises a professional and thorough network security assessment from a group of certified security consultants. All Progent's security evaluation packages feature a collection of procedures including network scans from inside and from outside the company firewall, professional analysis of scan results by accredited security engineers, production of a report explaining the findings, plus a live concise executive outbrief and a detailed live outbrief for in-house IT administrators.
Progent's Windows Server 2019 disaster recovery preparedness consultants can help your business to plan and deploy a DR/BC solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's Cisco CCIE-certified SIP integration experts can assist organizations of any size to design, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-connected IP PSTN trunks and can provide cost-effective remote or onsite expertise to assist companies to move smoothly to an advanced unified communications network that offers fast ROI. Progent's certified Microsoft unified communications experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.
Progent's certified IT consultants offer Windows Server 2016 integration consulting to assist organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help your company to assess the value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
This page contains current updates on security threats, patches, and best practices. Call or email Progent if your organization needs help protecting your system against the latest cybersecurity threats.
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas including secure multitenancy, agile infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can help your company to take advantage of Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut IT costs and enhance availability.
Progent's Data Center engineers can show you how to find high availability data centers that meet the particular requirements of your company. Fault tolerant Internet Data Centers are especially appealing to small organizations because of their affordability and convenience in comparison to taking a do-it-yourself strategy. Trying to create an on-site data center that offers even a minimum degree of fault tolerance is too expensive for the majority of small companies. Progent is ready to help you reap all the advantages of high availability data centers and 24x7 colo sites by providing a full range of engineering and support services.
Progent's Mac consultants can promote the creative aspect of Mac computing by offering consulting services and training in imaging, audio, and video. Progent's support professionals offer expertise in a variety of Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Juniper-certified network engineer can assist your company to plan and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from outdated devices to current versions. Progent's Junos OS engineers can offer expertise with Juniper's flagship network operating system to enable your business to simplify the administration and strengthen the security of your Juniper VPN devices and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help you maintain networks that incorporate a mix of Juniper's OS platforms.
By using virtual servers, companies can run multiple virtual machines on one physical server. Virtualization technology allows IT organizations to enjoy all the benefits of server segmentation, but without the costs associated with buying additional server hardware. Virtual servers are the enabling technology behind private clouds, which offer major advantages including reducing the costs of capital equipment, facilities, and administration while improving data security, network reliability, and disaster recovery. Other key server management options are server monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's certified server management consultants can help you in all aspects of server virtualization and administration to enable your business to cut costs and save time.
Progent can assist you to design, deploy and administer a backup solution based on MSP360 Backup software to protect your assets residing on any leading public cloud. Progent can provide end-to-end monitoring and remote management to prevent data loss resulting from human miscues, software flaws, malicious insiders, and external attacks such as ransomware.
Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all facets of remote desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Support services are provided at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex issues.
Microsoft System Center 2016 provides important enhancements for managing hybrid cloud networks through advanced support for Windows Server 2016, Windows 10; seamless integration of mixed-OS networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new deployment of Microsoft System Center 2016, extend or tune your current one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center environment.
Progent can help you in all phases of your upgrade to Exchange Server 2016 including planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your VMs, databases and log files; setting up hardware load balancing for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Progent's CCIE-certified networking experts can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
The latest generation of ASA 5500-X Family of firewalls with Firepower Services offer substantially more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can help you to maintain your current PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent offers several essential kinds of Call Center support : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts offers your clients instant access to a dependable support resource with extensive experience providing phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on earning the support Helpdesk a positive reputation as a solid contributor to business performance. Progent's goal is to fix and not simply record problems.
Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These enhancements affect key IT areas like ease of administration, high availability (HA), compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible business benefits of migrating to Exchange 2013, create an efficient validation and rollout plan, and train your IT team to manage your Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management for Microsoft Exchange 2013.
Progent can provide the expertise of certified consultants as well as seasoned database application developers, database administrators, project management experts, Cisco-certified network architects, business continuity specialists, and security professionals to help your business to evaluate the likely benefits of SQL Server 2012 for your business, install test systems at your datacenter or at Progent's lab, design and carry out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and configure an efficient and safe network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Progent offers the support of an accredited engineer with an extensive background deploying products from the major video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to design, configure, expand, or maintain a telepresence environment that protects your current investment and optimizes the business value of your IT network. Progent also offers the services of infrastructure consultants who can help businesses of any size to create and troubleshoot a network that delivers the speed, reliability, protection, and expandability you need to support your video conferencing/telepresence solution.
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.
Progent's Microsoft-certified consultants average over a decade of background delivering messaging support for customers ranging from small offices to global corporations. Progent provides affordable consulting for all versions of Microsoft Exchange Server to strengthen email and virus protection, configure fault tolerant email systems, and implement remote and mobile email connectivity. Progent's Exchange support services can assist you in planning and executing a move from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2019. Progent offers support for Windows 10 and Windows 11 desktops using Outlook and can help you integrate Outlook Web App for all major browsers. For e-mail virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard security services.
Progent's Mac support consultants can help you with a broad array of network infrastructure areas including network architecture, remote and mobile access, internetwork compatibility, protection, and new technologies such as VoIP and fast wireless connectivity. For business networks built solely on Mac OS X or for environments that use a combination of Mac, Linux and Windows based servers and workstations, Progent has the experience and depth to deal with the complexity of planning, configuring, and maintaining a network infrastructure that is reliable, safe, efficient and aligned with your corporate goals. Progent can help you configure Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan SAN systems. Progent can also provide skilled experts to support Cisco routers and switches.
Progent's Duo services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Android, and other personal devices.
Progent's disaster recovery support and business continuity engineers can help you create a disaster recovery strategy to prepare for an IT network disaster. Progent can show you how to define a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, high-availability system architecture that addresses availability issues involving a broad array of network technologies and processes.