Additional Topics of Interest

24-Hour Shared Network Support Help Desk Online Support
Extended Support Desk IT Consultant

Progent's Microsoft and Cisco authorized experts provide several service programs to help mid-size and large companies create a cost-effective and successful internal Network Support Helpdesk. Progent's help desk consulting services include ROI evaluation, process study and improvement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Selection and Deployment Services help businesses sift through the numerous top level Help Desk software packages available and decide which products might be too costly, lack critical functions, or align poorly with your company's corporate culture. Progent also offers short-term staffing for businesses who need to reinforce their internal Help Desk team for special tasks or to substitute for vacationing or incapacitated personnel.

Dynamics NAV ERP Developer Firm
Microsoft Dynamics 365 Business Central Consulting Services

Progent can provide online and onsite deployment, migration, programming, training for Dynamics Business Central/Navision.

Small Business IT Outsourcing Consulting
Small Business Penetration Testing Computer Consulting Company

If you have a company information system with 10 to 50 network clients, Progent's network outsourcing services save your organization from dependence on single freelance consultant while giving you affordable and dependable access to high-quality network expertise. By delivering network consulting service when you require it, providing advanced expertise for key applications, delivering unique support such as automated network monitoring, and billing only for services you use, Progent gives you an affordable way for maximizing the productivity and profitability of your small business information system. Progent is the intelligent way for small businesses to create and support a robust and safe information network and to benefit from fast access to the skilled support typically restricted to businesses who can support a sizeable in-house IT group.

64-bit Migration Consultants
64-bit Upgrade Remote Troubleshooting

Progent's Microsoft-premier engineers can help your organization to enhance your desktops from 32 to 64 bits. Progent can assist you to calculate the risks and benefits of upgrading to 64-bit desktop computing, plan an efficient migration strategy that reduces business disruptions, and provide inexpensive, expert remote support to assist your organization to configure 64-bit PC desktop software and applications on your current computers.

Progent in the News Engineers
Biggest Progent Security Experts in the News Services

Progent in the News is managed by cybersecurity expert Darrin Johnson.

Open Now Consult Windows 10 Upgrade
Consultants Windows 10 Configuration

Progent's Microsoft-certified consultants can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older version of Windows. Online and onsite evaluation and migration services for Microsoft Windows 10 provided by Progent's consultants include ROI estimates, project supervision, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile management and synchronization, teleworker connectivity, data and identity security, automated deployment and management, network optimization, wired/wireless convergence, business continuity planning, group and personal training for network management staff and users, and ongoing consulting support.

Remote Support iPad integration
iPhone and Outlook integration Network Consulting

Progent offers affordable remote consulting to assist you to plan, configure, and fix any aspect of your iOS and Windows integration efforts and is available for short-term jobs to help you through occasional technical roadblocks or major engagements to help you complete business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or support a highly available, secure and scalable infrastructure that aligns with your computing model. Progent also offers online or on-premises training to help manage and use your iPhones and iPads in a safe, team-oriented environment that optimizes the business value of your IT system.

Meraki Wave 2 AP Technology Consulting
24/7 Meraki Wi-Fi 6/6E AP Management On-site Technical Support

Progent's Cisco-certified wireless networking consultants offer remote and onsite consulting and troubleshooting services to assist your organization to design, install, administer, optimize, and debug Wi-Fi deployments that utilize Cisco's Meraki access points. Progent's consultants can also assist your organization to plan and deploy hybrid networks that combine local and cloud-hosted resources and that provide seamless connectivity, advanced protection, streamlined management, and dependable operation for all your mobile and desktop devices.

Wi-Fi controllers patch management Consult
Immediate Android patch management Specialist

Progent's managed services for software/firmware update management offer organizations of any size a flexible and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoint devices printers and scanners, network appliances such as switches and Wi-Fi access points, and IoT devices like alarms and health monitors.

MCSE Expert Certified Exchange 2016 Migration Planning Network Consulting
Professionals Exchange Server 2016 Upgrade Planning

Progent can assist you in all facets of your migration to Exchange Server 2016 including planning HA infrastructure for a local, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

Disaster Recovery Test Lab Engineers
Herakles/QTS Test Lab Specialists

The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing mission-critical applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, planning or validating disaster recovery solutions, mitigating compatibility problems, and building training systems for new technologies. For Progent clients who lack adequate in-house resources to configure proper pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital network projects on schedule.