Progent's Microsoft-expert engineers can assist you to update your workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and benefits of upgrading to 64-bit PC desktop processing, design an affordable migration strategy that minimizes operational disruptions, and provide economical, expert remote support to aid you to configure 64-bit PC desktop operating systems and applications on your existing computers.
Progent's ransomware consultants can help you to evaluate your ransomware defenses, remotely monitor and protect your network, help with negotiating a settlement with a hacker, and rebuild an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's seasoned team of network consultants and subject matter experts have extensive background delivering remote and onsite assistance for businesses of all sizes who want to integrate Android phones and tablets into their information networks so that users can be productive while on the go. Progent offers the breadth of skills to resolve technical problems that involve numerous manufacturers and that entail a mix of legacy and current information technology. Progent offers cost-effective remote consulting to help you with any stage of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional support to assist you to resolve especially challenging technical issues, or Progent can provide outsourced or co-sourced project management services to help you complete strategic network initiatives on schedule and on budget. Progent can help with local, cloud-based, or hybrid networks and can provide support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one classes to help you manage and use Android phones to maximize their business value.
Progent's seasoned solution designers and software developers can assist your company to create customizations to Microsoft Dynamics GP/Great Plains that support the unique requirement of your business without losing the advantages of seamless Windows integration and connectivity. Progent can also provide expertise with a selection of software development technologies that can be used to create user-interface and data integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Progent offers small businesses a pair of ultra-affordable security evaluation scanning packages that provide, for a set price, remotely managed inventory scans of your security profile which are evaluated by expert information security engineers who assess the data collected by the scan, present objective summaries of your existing security vulnerability, and offer suggestions for enhancements. Progent offers two non-overlapping network security inventory packages for external and internal security testing that are priced to meet the budgetary realities of small businesses while delivering enterprise-class evaluations of your network's exposure to attack.
Progent can provide affordable online access to a certified Oracle DBA expert or an Oracle application developer. Progent offers advanced database administration services for any version of Oracle including 10g and 11g and can also assist you to design, create, enhance, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard and Streams replication tools and ASM file/volume manager.
Progent is a pioneer in economically providing enterprise-class IT help to small businesses. Progent's achievement in handling the IT service requirements of the historically underserved small company market is the cumulative result of key technical and process innovations that have removed much of the traditional costs out of managing IT service, added unprecedented professional skill into the IT service system, and significantly accelerated the solution process.
Progent's Technical Response Center provides low-cost national extended hours online assistance for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals provide extended hours telephone support and online secure network connection to troubleshoot and repair network problems rapidly and affordably.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can help your business to plan and deploy a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent is structured to provide in-depth online consulting for all major technical areas common to small business IT systems and allows you to outsource a variety of vital, as-needed services including a temporary CIO to provide senior-level planning and budgeting capability, a Call Center for help desk support, 24x7 remote monitoring, spam/virus protection as a managed service, project management for major projects like office moves oroperating system upgrades, Cisco-certified experts for designing high-performance and reliable network infrastructure, certified security engineers to verify information protection and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software programmers to write, customize, or troubleshoot business applications.
Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide online or on-premises integration and troubleshooting support to help you to design, configure, update, tune, administer and debug Aironet wireless access point environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi environment with your wired network and cloud-hosted resources to build a seamless enterprise connectivity solution that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to work with your specific workplace layout, construction, and anticipated network traffic.
Progent's Juniper-certified network consultants can help you to design and implement Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and upgrade smoothly from outdated equipment to current releases. Progent's Junos OS engineers can provide expertise with Juniper's premier network operating system to enable your business to streamline the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help you manage environments that include a mix of Juniper's software platforms.
If your office computer system combines UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can show you how to integrate your computers into a cohesive network that allows all your operating systems to coexist for easy administration, seamless information exchange, high availability, enhanced throughput, and tight protection. Progent's UNIX/Linux/Solaris and MS Windows coexistence assistance offerings include network infrastructure integration and service, support for Windows services for UNIX, remote network monitoring and administration, online technical support and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.
Progent's certified database application developers offer small and midsize businesses remote DBA and programming services for popular database platforms including Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include installation and integration, database design and coding, management services, synchronization strategies, storage management, performance optimization, data migration, security and compliance, backup and recovery systems, troubleshooting, and training.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based management and world-class security for your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further level of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.
Progent can assist you in all facets of your migration to Exchange 2016 including planning HA architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring HLB for fault-tolerant client access services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's support services for software and firmware patch management provide businesses of any size a flexible and affordable alternative for assessing, validating, scheduling, applying, and documenting updates to your servers, endpoints printers and scanners, network infrastructure appliances like switches and wireless APs, and Internet-of-Things (IoT) devices like sensors and health monitors.
Progent's Microsoft authorized Consultants provide several service programs to help medium-size and large organizations develop an efficient and productive in-house Computer Support Helpdesk. Progent's help desk consulting services include ROI analysis, process analysis and enhancement, executive reporting, education of in-house staff, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help businesses sift through the numerous high-quality Help Desk application programs available and decide which packages might be excessively expensive, lack key functions, or align badly with your company's business goals. Progent also offers temporary staffing for companies who need to reinforce their internal Help Desk team for occasional projects or to substitute for vacationing or indisposed workers.
Progent can provide the support of certified consultants as well as seasoned software programmers, database administrators, project managers, network infrastructure architects, business continuity specialists, and certified data security professionals to assist your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, set up pilot environments at your site or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and safe IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Progent's Linux consulting experts provide small companies and software developers assistance with managing and maintaining Linux computers that coexist with Microsoft-based networks. Progent offers your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of expertise offers you a convenient single consulting firm to show you how to create and maintain a protected and robust mixed-platform network and communications environment that supports Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Microsoft Exchange 2013 incorporates major improvements to the functionality of its predecessor Exchange 2010 and introduces important innovations as well as a redesigned structure. These improvements favorably impact vital IT areas such as manageability, high availability (HA), security, operational costs, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, create an efficient validation and deployment strategy, and educate your IT team to manage your Exchange Server 2013 solution. Progent also offers ongoing remote consulting and management services for Exchange 2013.
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to get an objective evaluation of the overall health of their network. Based on a selection of the top remote monitoring and management platforms in the industry, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the configuration of your core infrastructure assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a cleaner and safer AD environment. Both options also provide the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include easier management, better compliance with information security requirements, higher utilization of IT assets, faster problem resolution, more reliable backup and recovery, and higher availability.
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all billed services. Unlike some freelance consultants or small support organizations who offer scant documentation or details of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the service documentation sent by every consultant to every customer. The discipline of detailing and organizing service records results in more efficient support and eliminates a variety of common misfortunes such as when a service client is virtually held hostage to a consultant who won't release vital service information.
Windows Server 2008 represents a major step forward in making information networks more secure and fault tolerant, simpler to virtualize and manage, faster, and able to provide an improved platform for web hosting and development. Progent can assist your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, technical support, education, temporary staffing, monitoring, and security engineering services.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that includes AI software and expert services to deliver cutting-edge endpoint detection and response.
Progent's background delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to design specialized line-of-business programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting consultants can help you design reports that let you track your business more effectively, transforming uncooked data into valuable understanding of your business.
Progent's support experts in Mac and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows computers into cohesive networks with full sharing and collaboration functionality. Allowing productive co-existence among a mix of servers and desktops powered by Apple Mac OS and Windows calls for broad knowledge of and background with Mac and Microsoft technology. Progent's experience in Windows and Macintosh consulting makes it possible to provide world class support to businesses that depend on these platforms to keep their strategic edge. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows environment.
Microsoft Lync 2013, now called Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications environment that supports a BYOD computing style with IM, presence, web meetings with application sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a broad assortment of stationary PCs and mobile endpoints. Progent's certified Lync 2013 consultants and system integrators can assist your company to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your present and future goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your IT staff and users. Progent offers expertise in key components of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with popular Microsoft 365 apps such as Outlook clients and PowerPoint.
If your company network combines Sun Solaris technology with Microsoft Windows, Progent can help you to integrate your servers into a cohesive network that allows all your operating systems to run side by side for easy administration, seamless information exchange, high dependability, superior throughput, and strong protection. Progent's Sun Solaris and Windows integration support offerings include IT infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online technical support and repair, in-person technical support, and Helpdesk outsourcing.
ProSight Data Protection Services ECHO offer small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and enables fast restoration of vital files, applications and VMs that have become lost or corrupted due to component failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical data.
Microsoft Windows 8.1 is engineered to power devices ranging from smart phones and tablets to power-user desktops. An abundance of new and improved features, such as its touchscreen interface and signature tile GUI, offer a wide selection of advantages for companies who understand how to put them to work. Progent's Microsoft-certified consultants can help bring your business up to speed with Microsoft Windows 8.1 and make sure you gain significant business advantage from the product's various new and enhanced technologies.
Progent is a leader in affordably delivering enterprise-class IT support to small businesses. Progent's success in handling the IT service needs of the chronically underserviced small company market is the cumulative outcome of key technical and operational breakthroughs that have eliminated a great deal of the traditional costs out of managing network service, injected unmatched technical expertise into the support mechanism, and significantly streamlined the solution process.
Progent can assist your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from a legacy change management solution or help you to modify your current SCCM 2012 environment to accommodate your evolving business needs. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM by delivering expertise with associated Microsoft platforms including ADDS, Microsoft SQL SSRS, and Internet Information Services (IIS).
Cisco's wireless VoIP phones are industrial-grade wireless devices intended for professionals who are mobile within campus, warehouse, health-care or other environments where IT management requires portable phones that offer more control, security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Successful integration of Cisco's wireless VoIP phones usually requires that you configure and optimize many key pieces of your Wi-Fi infrastructure including APs, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's certified experts offer remote and onsite support to help your organization create and administer a Cisco wireless VoIP phone deployment by providing services that range from debugging the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Microsoft allows you to create transparent hybrid environments that combine Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have some mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Exchange initiative is carried out on schedule and within budget.
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning technology by SentinelOne to defend endpoints and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily evade traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to address the complete malware attack lifecycle including protection, infiltration detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows VSS and real-time system-wide immunization against new threats.
Progent provides support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewall solutions.
Progent's experts offer Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, security services, and custom training. Progent can help clients to upgrade to macOS from Mac OS X or earlier versions of Apple OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone integration and Apple iPad management, or moving to Apple's iCloud. For computer networks built solely on macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, integrating and supporting a network environment that is reliable, secure, efficient and able to achieve your company's business goals.
Microsoft 365, formerly called Office 365, is Microsoft's expanding suite of productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 programs and cloud-based services are offered in an array of subscription plans intended for markets from students and households to global enterprises. Progent can provide fast and affordable online access to consultants with expertise in Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can help your business to evaluate the wealth of subscription plans offered with Microsoft 365 and configure your network with Microsoft 365 so you derive top business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to create and manage hybrid ecosystems that seamlessly combine on-premises and cloud-based resources.
Progent's Check Point firewall consultants can show you how to plan, integrate, and administer firewall solutions that rely on Check Point Software Next Generation firewall appliances and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you support legacy Check Point firewalls or migrate smoothly to Check Point's modern security gateways.
ProSight Reporting is a growing line of in-depth reporting utilities designed to work with the top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's high availability interoffice connectivity and fault tolerant network connection consultants can help small companies achieve fault tolerant Interoffice connectivity by means of fully redundant system architectures with automatic failover. Progent's CCIE engineers can design and implement fault tolerant Inter-office networks supported by fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connections and automatic fail-over offers affordable non-stop interoffice networking.