ProSight Reporting is an expanding suite of real-time reporting tools designed to integrate with the industry's top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
E-Mail Guard is Progent's affordable anti-spam and antivirus solution that offers small companies enterprise-quality defense against spam, viruses, directory harvesting, and other varieties of e-mail-based assaults on computer networks. E-Mail Guard is based on Postini's perimeter management technology, a sophisticated library of web-managed anti-spam and virus defense services that ward off email attacks before they can breach the network firewall. Perimeter Manager also lets administrators monitor and control their e-mail systems, irrespective of server platform, hardware technology, or data center location.
Progent's ransomware consultants can help you to evaluate your ransomware defenses, remotely monitor and protect your network, help with negotiating a settlement with a hacker, and reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent provides businesses of any size professional consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security vendors such as Palo Alto Networks, WatchGuard, Juniper, Fortinet, and Symantec. Progent can show you how to create a detailed security strategy and select the right technologies from a variety of vendors to support your security objectives while sticking within your spending limits.
Progent offers the support of certified consultants and experienced database application developers, DBAs, project managers, Cisco-certified network architects, disaster recovery specialists, and security professionals to assist you to assess the likely advantages of SQL Server 2012 for your organization, set up test systems at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database platforms, and configure an efficient and safe IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent's Microsoft Premier engineers can provide world-class support for enterprise-wide implementations of Microsoft Exchange Server. Progent's consultants can show you how to plan multi-site Exchange Server 2007 rollouts or upgrades and can provide local technicians to assist enterprises with installations of Microsoft Exchange in the or any area served by Progent's consultants.
Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to design custom line-of-business programs and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP management reporting consultants can help you design reports that let you analyze your business more effectively, turning raw data into valuable insights into your company and customers.
Remote management cards give IT managers full control of a server without the requirement for an on-site visit. Using remote server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to plan, implement, and manage a high-availability business network that incorporates remote management cards and Progent can use these remote management cards to provide efficient off-site technical support. Progent has experience with a number of remote server management cards such as Aten remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote management cards.
Progent's Co-managed Call Center service allows your business to split the load for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.
The new Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can help your company to manage your existing PIX or Cisco ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent can provide affordable remote support to help businesses of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.
ProSight Reporting is a growing family of in-depth reporting plug-ins designed to work with the industry's leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
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Progent's data protection experts can help you to design, deploy and administer a backup plan built around MSP360 Backup technology to protect your IT resources hosted on any major public cloud. Progent can provide end-to-end monitoring and remote management to prevent data loss caused by human miscues, system glitches, malicious insiders, and external assaults such as ransomware.
Microsoft Exchange 2013 includes major improvements to the capabilities of Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These improvements favorably impact key IT areas including ease of administration, availability, security, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient test and rollout strategy, and train your IT staff to manage your Exchange 2013 solution. Progent can also provide ongoing online support and management for Microsoft Exchange 2013.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size company's servers in a solution that delivers the maximum degree of availability and expandability and is also easy to migrate to any data center. ProSight Virtual Hosting and management options are based on proven virtualization platforms that enable small businesses with multi- platform environments to economize significantly on the costs of capital investments, infrastructure support, and IT management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.
important characteristics of Dynamics GP/Great Plains accounting include a modular structure that allows you to license just the functionality you need, a standardized architecture built on Microsoft technologies to safeguard your investment and offer a tightly integrated environment, advanced reporting capabilities that allow you to track all activities, revenues and spending and sales trends, compatibility with Microsoft Office to enable access to corporate information, the capability to integrate information from virtually any db software or desktop application into Microsoft GP, and an open design that makes it easy to create custom applications. Progent can help you set up and maintain a reliable, protected server and communications infrastructure to support Dynamics GP, and can provide experienced GP support professionals to help you convert the powerful features of Dynamics GP/Great Plains accounting into a productive business management solution.
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based machine learning tools by SentinelOne to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to address the entire malware attack progression including protection, identification, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks.
Progent can provide comprehensive help for each step of your Microsoft Exchange 2010 migration including outsourced or co-sourced project management services, site prep, project design and documentation, cost estimates of all new software and hardware required, recommended vendor sourcing, pilot testing at customer site or at Progent's testing facility, setting up transitional coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old system, and training for client's IT staff and users.
Exchange Server 2013 includes significant improvements to the functionality of Exchange Server 2010 and delivers powerful new features plus a redesigned architecture. These enhancements favorably impact vital IT areas like ease of administration, availability, security and compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you understand the possible advantages of migrating to Exchange 2013, design a cost-effective test and deployment strategy, and train your IT staff to maintain your Exchange Server 2013 solution. Progent also offers affordable online consulting and management for Exchange 2013.
Progent offers cost-effective remote and onsite support to help companies of any size to move all or part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and allow access to Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
Progent's staff of Microsoft and Cisco Premier experts average more than ten years of real-world industry background, in the trenches of IT support, executing a wide variety of IT projects for a large mix of clients. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its support team. This guarantees that you get not just world-class IT capability, but also a consultant with proven approaches for using computer knowledge to resolve actual network problems quickly.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
Configuration Manager 2016 automates application and device deployment and updating, simplifies compliance settings management, keeps track of network resources, guards against company data leakage, performs health monitoring, enables secure self service, and offers a common point of control for managing multi-operating system networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can help businesses of any size with any facet of designing, implementing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
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Progent offers access to the cost-effective support of remote Internet connectivity consultants to help your company to evaluate or enhance your Internet services so your Internet connectivity solution meets your business requirements. Support services provided by Progent include assessment of your existing bandwidth utilization, vendor and plan analysis and selection, network provisioning, and managing a seamless move to a new ISP and/or service plan. Network provisioning can include optimizing current routers and configuring additional ones, setting up firewalls, and upgrading dependable Border Gateway Protocol architectures.
Microsoft Exchange Server 2013 includes major improvements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful innovations as well as a redesigned structure. These improvements favorably impact vital areas like ease of administration, high availability (HA), security, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the possible advantages of migrating to Microsoft Exchange Server 2013, create an efficient test and deployment plan, and train your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online consulting and management for Microsoft Exchange Server 2013.
Progent provides national remote phone support and consulting services for companies that run Apple Mac OS X environments or whose information systems feature a mix of macOS and Mac OS X with Microsoft Windows products. Progent's engineers can provide macOS and Mac OS X users a range of services such as desktop support, migration to the current version of OS X from other earlier editions of macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone and iPad support, or migrating to iCloud services. Online technical support offers optimum return for your IT budget by preserving user efficiency and limiting the hours charged for computer analysis and repair. Advanced remote support tools and experienced technicians and consultants allow Progent to solve most IT issues without squandering time and money by traveling to your site. In the vast majority of situations your network problems can be dealt with over the phone or via a mix of telephone help and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISM premier security professionals to help with the most difficult system issues.
Progent's certified Office Word and Microsoft 365 Word experts can provide a broad selection of affordable remote support services to help your organization to manage your current Microsoft Word solution or assist you to migrate to a newer version of Microsoft Office Word. Services available from Progent's experts include VBA software development, identifying and resolving compatibility problems between different versions of Office Word, integrating Word with different Microsoft Office apps like Excel and Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, smart phone and tablet synchronization, and remote training customized for individuals or groups.
Progent provides customized online training for popular client applications and environments such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote training offers the advantages of conventional physical classroom instruction, including immediate communication between students and teachers, but eliminates the expenses of transportation and the hassle of trying to accommodate the availability of multiple students. Offered to single students or classes of any size, Progent's virtual training permits the trainer to run the seminar from a remote office and the clients can be dispersed across an office or all over the country. Virtual instruction supports proven teaching tools such as virtual white boards, real-time questions, and collaborative desktops. Classes can be short and personalized to specific topics or extended in duration and wider in coverage.
Colocation data centers make it possible for companies to share world-class data centers for hosting computer equipment that supports mission-critical applications and services. Progent's Microsoft and Cisco certified IT experts can assist your business with all facets of your colocation strategy including selecting and migrating to a colo facility, designing system topology, defining required equipment, on-premises and on-line maintenance, establishing remote network management, and training your IT staff.
Progent's Microsoft-certified consultants can provide budget-friendly online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent offers full-service project management support so you can design and carry out a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting to assist organizations of all sizes to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Progent's team of Microsoft and Cisco Premier experts average more than a decade of real-world professional background, at the forefront of IT support, performing a broad range of technical projects for a large mix of customers. Each Progent support professional shares a refined set of personal best practices which are incorporated into shared leading practices standards that Progent teaches its support team. This guarantees that you get not just world-class IT help, but also a support engineer with field-tested methods for applying technical knowledge to resolve actual network problems efficiently.
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior machine learning tools by SentinelOne to defend endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily get by traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to automate the entire malware attack lifecycle including filtering, identification, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats.
Progent offers companies of any size expert consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security vendors such as Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can help you design a detailed security strategy and select appropriate technologies from multiple suppliers to achieve your security objectives while sticking within your budget restraints.
Progent's certified cybersecurity experts can run NodeZero-based threat assessments to make sure your security defense systems and policies are properly configured and effective.
Progent offers the services of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management strategy following leading practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and budgetary guidelines.
Progent can provide you with programmers who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to meet your unique company requirements. Progent's Microsoft-certified support experts provide expertise in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce integration support for safe, corporate-wide information sharing plus integration with Customer Relationship Management packages.
Progent's Experts Team offers consulting in important areas that include Apple OS networking and programs; Support for Linux, UNIX, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Mission-critical and specialized application help; Chief Information Officer, business analyst, and project management outsourcing; Special applications development and integration; Web, electronic business, Electronic Data Interchange, and client information portal development and integration; DBM support and efficiency help; Business information consulting; and Telecom architecture consulting.
Progent's Microsoft certified experts provide a variety of support services for Dynamics GP. Dynamics GP/Great Plains is an accounting and business analysis solution based, like all Microsoft financial solutions, on the scalable and popular platform of Microsoft Windows technology. Dynamics GP offers an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and configure, and with its modular design you can license only the capability you currently require, with the ability to expand clients and increase functionality in the future. Progent's Microsoft Dynamics GP support engineers can show you how to install, customize and manage the latest release of Dynamics GP or upgrade smoothly from an older edition.
Progent's experienced Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting support including infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to scalable enterprise-grade products, Cisco PIX and ASA Firewalls provide advanced protection, performance, and excellent availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, minimizing common OS-specific security holes.
Progent's Microsoft-certified consultants can provide remote or onsite support to help organizations of any size to plan, deploy, administer, and troubleshoot a backup system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from earlier releases of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid environments. Progent offers occasional support for fixing particularly challenging issues, or full project management support. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent's Technical Response Center offers nationwide remote troubleshooting for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified service engineers provide telephone help and online secure network connection to isolate and resolve network problems rapidly and economically. The breadth of technical expertise represented by Progent's team of country-wide service professionals allows Progent to escalate even the toughest problems to appropriate specialists as needed.
Progent's UNIX platform support services offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise provides you with a convenient single source to show you how to build and manage a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
Progent offers small organizations a pair of low-cost security inventory scanning packages that provide, for a set price, remotely managed scans of your security profile which are analyzed by professional information security specialists who assess the data collected by the scan, deliver unbiased summaries of your existing security vulnerability, and make suggestions for enhancements. Progent offers two complementary security inventory scanning packages for external and internal security scanning that are priced to meet the budgets of small businesses while delivering enterprise-quality assessments of your IT network's vulnerability to assault.
Progent's experienced ransomware recovery consultants can assist your business to restore an IT network victimized by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky.
Progent's Help Desk Call Center management and co-management service programs allow companies to cut costs, enhance output, and respond rapidly to fast-changing business conditions.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.