Additional Topics of Interest

24/7/365 Exchange Server Upgrade Consultant
Exchange Server 2010 Migration Professionals

Progent's Microsoft-certified network experts can help you to assess the benefits of Exchange 2010 for your company and can help your IT staff to plan and carry out a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer quick return on investment by improving your productivity, lowering the cost of equipment and service, streamlining administration, and consolidating your vital communications technologies.

Lync Server 2013 Persistent Chat Technology Professional
Emergency Consultancy Lync Server 2013 Reverse Proxy Server

Microsoft Lync 2013, now called Skype for Business, enables businesses of all sizes to create a manageable and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, web meetings with app sharing, and both IP-based and PSTN calling enabled for a wide range of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and network integrators can help you to evaluate the business benefits of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your present and future plans, deploy Lync 2013 in a way that expedites your return on investment, and deliver live webinar and on-premises training to your IT team and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync Server 2013 with key Microsoft 365 applications including Outlook clients and PowerPoint.

Microsoft 365 Publisher Integration Integration Support
Support and Integration Office 365 Word Integration

Progent can help you to understand the wealth of subscription plans available with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also help you to build and maintain hybrid networks that seamlessly combine on-premises and cloud products and services.

Business Continuity Testing Engineers
Professionals Load Aggregation Testing

The Progent Test and Training Lab located at the QTS Internet Data Center can be used for piloting line-of-business applications, creating cost-effective system upgrade procedures, assessing and tuning performance, designing or validating business continuity solutions, resolving compatibility issues, and establishing training environments for new technologies. For Progent customers without adequate in-house resources to assemble effective test systems, the lab reduces capital costs and technical risk and helps keep critical IT projects on schedule.

Network Services PowerPoint 2019
PowerPoint 2016 Integration Consulting

Progent's Microsoft Office and Microsoft 365 consultants can assist businesses to incorporate Office desktop and Microsoft 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a cohesive productivity solution that offers fast ROI and promotes improved business results. Progent can help your company to interface Microsoft Office or Microsoft 365 apps with one another and with additional key Microsoft technologies including SharePoint Server, Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent's consultants can also help you to fix compatibility issues with different versions of Office desktop and can provide customized online instruction to individuals and teams.

Microsoft Skype for Business Instant Messaging Computer Consultant
Microsoft Skype for Business 2019 Outsourcing

Microsoft Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional PSTN calling. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration via integration with Windows AD. Lync can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications consultants can provide remote and on-premises support services to assist your company to maintain and troubleshoot your current Lync 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the new release of the product. Progent can also help your organization to design and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.

Remote Consulting Altaro VM Backup Verification
Altaro VM Backup Verification IT Consultants

Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also supports cost-effective backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite services to assist you to design, install, manage and debug a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup technology.

Microsoft Solutions Framework Project Methodology Support Company
Microsoft Consulting Best Practices Support Company

Progent's team of Microsoft and Cisco Certified consultants average more than ten years of real-world industry background, in the trenches of network support, executing a wide variety of IT tasks for an extensive array of customers. Each Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide best practices training that Progent instills in its consulting team. This means that you get not only world-class technical skills, but also a consultant with proven methods for applying computer knowledge to resolve real-world IT problems rapidly.

PowerPoint for Mac Support and Integration
Online Troubleshooting Microsoft Messenger for Mac

Microsoft Office for Mac allows Mac users to receive the benefits of the world's most popular office productivity applications. Progent's Apple-certified Mac consultants can help you set up Mac Office on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who use Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can support environments that combine Mac with Microsoft Windows computers with complete resource sharing, or environments which carefully limit collaboration between Apple Mac and Windows users.

High-Availability Systems Consulting
Non-stop Network Support and Help

Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have extensive experience helping small and mid-size businesses to minimize system downtime by providing affordable remote consulting support for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, backup/restore systems, and non-disruptive maintenance. Progent's business continuity consultants can assist your company to develop and test a sensible business continuity strategy that matches your business needs and IT budget. Progent's disaster recovery specialists can help you to design, implement, and maintain resilient technologies including non-stop Internet connectivity, virtualized servers, fail-over clustering, load balancing, continual off-site backup, and multi-location data centers.

Monitoring and Reporting Consultant
Monitoring and Reporting IT Consultants

Progent provides a selection of network service packages for small businesses. These IT outsourcing and server monitoring solutions are based on the proactive problem solving capabilities of Microsoft Operations Manager 2007, a next-generation network and system support product that monitors the reliability, performance, and security of your network and isolates incipient problems before they can bring down your network. With Progent's affordably priced network support programs, small organizations can select a simple co-sourcing service program built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution.

Microsoft Expert Consultant Prices Small Business IT Outsourcing Services
After Hours Consultant Hourly Cost Small Business Network Consultants

Progent's pricing policy is to charge for remote service and on-premises visits by the minute. Consequently, you owe only for delivered services. Progent does not demand a higher rate for off-hours or urgent service, and inside California or in regions where Progent provides on-site service, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. Also, Progent applies no minimum fee and asks no monthly commitment for support services delivered during normal working hours. Many service firms demand large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big bills for quick solutions so you won't be forced to allow simple problems to fester.