If your company is developing UNIX-based applications in an environment that includes Microsoft Windows-based processors, PCs, and office productivity products, Progent offers full-service information technology outsourcing that frees you to focus on your area of high-value know-how while avoiding the continual hassle of managing your company information system. By using smart network monitoring and by providing remote and on-site support when your business needs it, Progent represents an affordable solution for maintaining an IT system that features high availability, protection, and performance. Progent's developer support services include comprehensive information technology outsourcing, virtual server infrastructure, remote and in-person service and repair, 24x7 monitoring services, and Contact Center services.
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical storage device built by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup protects critical company data generated locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting services to assist your business to design, configure, operate and troubleshoot a backup and disaster recovery solution based on Barracuda Backup.
Microsoft and Cisco Certified Expert Integration Services Small Business Network Small Company Professional
If you have a company information system with 10 to 50 network clients, Progent's IT outsourcing services free your company from over-reliance on an individual independent service provider while giving you cost-effective and reliable access to enterprise-class network support. By delivering network support help when you require it, providing advanced expertise for key applications, delivering value-added services such as automated network monitoring, and charging only for support you use, Progent offers you an economical solution for optimizing the productivity and profitability of your small business information system. Progent is the intelligent way for small organizations to create and support a robust and safe information system and to benefit from fast access to the experienced support ordinarily available only to businesses who are able to afford a large in-house IT group.
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and delivers powerful new features plus a redesigned structure. These improvements affect vital facets of IT including manageability, availability, compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the possible advantages of migrating to Exchange Server 2013, design a cost-effective validation and rollout strategy, and educate your IT team to manage your Exchange Server 2013 environment. Progent also offers affordable online consulting and support and management services for Exchange 2013.
Progent's Microsoft-certified consultants offer remote or onsite support to help companies of all sizes to plan, deploy, administer, and troubleshoot a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide occasional help for fixing particularly stubborn problems, or comprehensive project management services. Progent's consultants can also assist you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-premier CCIE network consultants can help your company to maintain your existing PIX or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, configure, optimize, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent can assist your business in any and all facets of your migration to Exchange 2016 such as planning high availability system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your VMs, databases and logs; configuring hardware load balancing for high-availability client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
E-Mail Guard is Progent's economical antispam and virus protection service that offers small companies enterprise-quality protection from spam, viruses, directory harvesting, and other varieties of e-mail-based assaults on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive library of web-managed spam filtering and antivirus services that ward off email assaults before they are able to breach the network firewall. Perimeter Manager also allows administrators track and manage their email application, irrespective of server platform, hardware type, or data center location.
Progent's Cisco-certified CCIE networking consultants can help you to set up, manage, update, tune and debug Cisco Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and move efficiently from outdated appliances to current models.
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds assisting small businesses to reduce network downtime by providing affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network design, data backup and restore systems, and transparent system maintenance. Progent's business continuity experts can assist you to plan and validate an efficient business continuity plan that aligns with your business needs and IT budget. Progent's disaster recovery engineers can assist you to architect, implement, and support resilient technologies such as redundant Internet access, virtualized servers, clustering, network load balancing, transparent off-site backup, and multi-location hot backup centers.
Microsoft Communications Server delivers Instant Messaging and presence in an extensible, enterprise-grade package offering advanced protection, seamless integration with additional Microsoft software, an expandable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows cost savings and elevated operational efficiencies, enhanced individual productivity, and better IP protection. Microsoft Communications Server has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified unified communications experts offer remote and on-premises support and mediation services for your Office Communications Server 2007 deployment and can assist your organization to evaluate the advantages of upgrading to Skype for Business. Progent can also help you to plan and implement an efficient upgrade that will add business value to your IT system
Progent can assist your IT team to design and manage hybrid environments that can include Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid network models that combine local IT assets along with one or more public cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a range of public cloud migration services such as Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of background providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's certified Windows Server 2022 consultants can assist your organization to design and carry out an efficient migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that combines cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Microsoft 365 and local Exchange deployments. This allows you to have certain mailboxes located at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, implementing and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on time and within budget.
Progent's Technical Response Center provides low-cost national after-hours online help for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers offer 24x7 phone help and remote secure network access to isolate and resolve network problems quickly and economically.
Progent's Cisco-Premier network management consultants can assist you to use Cisco's network management tools along with a variety of powerful third-party applications to build a complete network management strategy to keep your environment operating smoothly, conserve expensive resources, protect your data, recover rapidly from hardware failure or deliberate assaults, and enable you to add or reassign valuable resources intelligently and economically as your company grows.
The Certified Information Systems Auditor credential is a globally recognized qualification that indicates expertise in network security audit and control. Accredited by ANSI, the CISA accreditation requires that consultants pass a comprehensive examination given by the ISACA professional group. Progent can provide the services of a CISA-Certified Cybersecurity audit professional able to help businesses in the areas of information systems audit services, information technology enforcement, systems and infrastructure ROI, information technology service delivery, protection of information assets, and disaster recovery planning.
Progent believes that a carefully designed and executed network can be a pivotal piece for enabling a company's growth, and we apply this belief in our own network infrastructure. We have built a zero-downtime virtual office infrastructure that enables Progent's staff consultants and authorized contractors to offer rapid and efficient support, collaborate closely on sophisticated jobs, and gain from career and personal growth from being part of an exciting business ethos of personal drive and freedom.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's servers in a solution that gives the maximum level of dependability and expandability and is also simple to move to any data center. ProSight Virtual Hosting options are based upon mature virtualization platforms that allow small businesses with mixed- platform environments to economize dramatically on the costs of capital investments, infrastructure support, and IT management while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.
The server cluster feature set built into the high-end editions of Microsoft Windows Server 2008 is dramatically re-engineered to streamline the deployment, setup, and maintenance of clusters that offer improved levels of system availability, protection, performance, and versatility. New or improved features include cluster verification, revamped setup and installation, improved cluster administration, new cluster architecture for increased availability, hardened protection and quorum structure, fewer failure points, greater storage and memory capacity, and improvements for geographically dispersed clusters. Progent's consultants can help you assess the advantages of Windows clustering, plan and execute an installation, educate your network support staff to administer your failover clusters, provide ongoing consulting and technical help services, and produce and test a workplace recovery plan.
Even if your company has a small computer services group and a limited technology budget, your information system can still feature the same high availability and responsiveness that once needed a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network consultants, the latest network management products for 24x7 monitoring and alerts, and economical service packages such as a help desk service to keep your mission-critical business applications and servers operating.
important features of Microsoft Dynamics GP accounting include a modular design that allows you to license just the components you need, a standardized architecture built on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, advanced reporting capabilities that permit you to monitor all activities, income and spending and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the ability to integrate data from almost any db software or desktop application into Microsoft Dynamics GP, and an open architecture that makes it possible to develop custom programs. Progent can help you set up and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP support professionals to help you turn the advanced features of Dynamics GP accounting into a productive business solution.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Progent's ProSight Virtual hosting services provide small companies a range of benefits including reduced capital costs, savings on operational costs, improved management focus, enterprise-class protection, greater fault tolerance, and business continuity.
Progent offers fast access to the skills of seasoned wireless consultants who can help you to determine the benefits of Ubiquiti UniFi wireless access points for your company and assist you to plan, deploy, manage, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to help you to choose, provision, and position UniFi Wi-Fi access points for your required signal coverage and performance.
Cisco's security and remote access technology for small companies offer a full range of easy-to-administer security solutions to help safeguard your local and remote information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP certifications who are able to help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security solutions that fit most closely with your company goals.
Horizon3.ai NodeZero Threat Assessment Technical Support Services
Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes productivity downtime, simplifies long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Exchange 2007 help, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007.
Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, help with negotiating a settlement with a threat actor, and reconstruct an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top customer endorsement and enjoy the tightest working relationship with Microsoft. The understanding, capabilities, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to offer your company more complete support for your information network.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, optimizing and fixing System Center Operations Manager environments and can provide companies of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design a topology for SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs according to industry best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to remediate serious issues uncovered by Microsoft SCOM 2012.
Progent can provide fast and affordable remote access to an authorized Oracle database administration consultant or an Oracle application programmer. Progent can provide advanced DBA services for all versions of Oracle's RDBMS platform and can also help design, build, update, or troubleshoot Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide support for Data Guard replication tools and ASM file/volume manager.
Les Kent has a 35-year track record of effective technology integration, executive management, sales, and operations. He has shown a knack for developing elegant IT solutions during his time as as a network designer, programmer, project manager, deployment consultant, and problem solver for small businesses, start-ups, and major enterprises.
Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and troubleshoot a network-wide move to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the key 32-bit applications that you want to keep as well as the new 64-bit editions of applications you wish to install.
Progent's support services for patch management provide organizations of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoint devices printers and scanners, network appliances like routers and Wi-Fi APs, and Internet-of-Things devices such as sensors and health monitors.
If you are producing Linux-based applications in an environment that has Windows-based servers, PCs, and office applications, Progent can provide comprehensive information technology outsourcing that allows you to focus on your field of strategic know-how while avoiding the continual hassle of maintaining your company information system. By using automated network monitoring and by delivering online and on-site assistance as your business needs it, Progent represents an affordable solution for maintaining an IT system that provides excellent dependability, protection, and efficiency. Progent's UNIX/Linux developer assistance services feature comprehensive information technology outsourcing, virtual infrastructure, remote and on-premises support and troubleshooting, proactive network monitoring, and Help Desk support.
Progent's CISM-certified security staff can help you protect your Apple Mac network through expert support offerings such as performing security audits, recovery from virus and denial of service penetrations, configuring firewalls, implementing secure remote and mobile connectivity, installing monitoring programs for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy adapted for the particular objectives of your corporate network.
Progent's Wi-Fi site survey services make it easy to design, deploy and debug a Wi-Fi LAN optimized for your environment, providing your business a wireless solution that has the coverage, speed, density, data protection, and roaming capability your company needs.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Progent can provide the assistance of a certified VMware VCDX consultant to help you plan, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local networks, private and public clouds, or hybrid deployments. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that deliver high availability, data security, and application mobility.
Progent's Cisco CCIE-certified Wi-Fi network experts can provide remote or onsite integration and troubleshooting services to help you to design, configure, upgrade, optimize, manage and troubleshoot Aironet wireless access point deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity solution that is simple to administer and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, placement and setup of Aironet wireless APs to work with your specific workplace design, construction, and expected network traffic.
E-Mail Guard represents a comprehensive service for blocking spam and viruses. E-Mail Guard handles the protection and administration of corporate email by offering constantly updated spam and virus filtering, policy management, content testing, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and analysis utilities as well as outbound email testing to help you repair your e-mail environment and define and regulate company security policy.
Progent's certified wireless networking consultants can assist organizations of all sizes to design, implement, administer and troubleshoot Cisco Aironet Wi-Fi access point environments to provide the performance, coverage, density, scale, security compliance and manageability required for seamless access between wireless and wired network infrastructure. Progent offers affordable remote and on-premises support for both legacy and new-generation 802.11ac Aironet APs and Progent can assist your business plan and manage deployments of indoor and outdoor Aironet access points.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, managed switches, VoIP phones, and security cameras. Progent offers the skills of seasoned Wi-Fi professionals who can help you to determine the value of UniFi technology for your environment and assist you to design, install, administer, and troubleshoot your UniFi ecosystem.
For medium-size businesses who need network support, Progent can deliver a variety of alternatives such as local service, on-line assistance, phone-based Help Desk, round-the-clock support with automatic system monitoring, temporary staff augmentation, business relocation services, software programming, and professional consultation. For medium-size companies in California or other areas serviced by Progent's field engineers, Progent provides professional in-person support for fixing technical issues rapidly and affordably.
Progent's Shared Call Center service allows your IT organization to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for handling service requests, ticketing, ownership, status tracking, and metrics.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Microsoft 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and other email components to reduce hardware expense and administrative hassle. You can deploy Microsoft 365 Exchange Online to host all your mailboxes, or you can run a hybrid solution that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote support to assist your small businesses to assess the potential advantages of Microsoft 365 Exchange Online, plan a network topology that aligns with your functional requirements and IT budget, carry out an efficient move from your current Exchange organization to one that includes Microsoft 365 Exchange Online, train your IT team and users, and deliver ongoing consulting and technical support.
Progent's Microsoft-certified experts can provide businesses of all sizes consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently coordinating people, teams and information. SharePoint Server offers a central location for your workers or customers to connect to, organize, share and manipulate useful data, documents, and applications and to communicate with other people. SharePoint enables quicker and more intelligent decisions, more efficient sharing across groups and more streamlined business practices. Windows SharePoint Services connect workers, clients, teams and projects with the knowledge they've developed in a manner that makes data convenient to locate, download and re-use. Progent's certified SharePoint consultants can assist your organization to maintain your existing SharePoint environment or upgrade to the current version of SharePoint.
Progent's Cisco-authorized network engineers can show you how to build an affordable, fault tolerant Internet connection architecture that can achieve non-stop Internet connectivity through a wide array of high availability Internet network products and services including high availability BGP, automatic fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert consultants to show you how to utilize the latest technology for 24x7 Internet connectivity to implement a cost-effective, completely redundant Internet network with automatic failover and other features to create fault tolerant Internet connections.
Progent's ProSight Virtual Hosting service combines advanced virtualization technology, a state-of-the-art data center facility, and the technical support expertise of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a complete information technology outsourcing alternative that improves network availability and protection, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and key application servers hosted in a safe and reliable data center on a fast, non-stop virtual machine set up and supported by Progent's computer service experts.
Progent can provide the support of a certified VMware VCDX expert to help your organization plan, deploy, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local networks, cloud environments, or hybrid cloud deployments. Progent can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud tools for managing private and hybrid cloud solutions that deliver high availability, fault tolerance, and disaster recovery.
Progent's seasoned team of IT consultants and subject matter experts have extensive experience providing online and onsite assistance for organizations of any size who need to integrate Android phones and tablets into their IT systems so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the breadth of skills to solve technical problems that span multiple manufacturers and that represent a combination of legacy and current information technology. Progent provides affordable online consulting to assist you with any stage of planning, implementing, managing and troubleshooting your BYOD solution. Progent can deliver as-needed technical support to help you to resolve especially challenging technical issues, or Progent can provide comprehensive project management support to help you finish major network projects on schedule and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or individual training to help you manage and operate Android phones efficiently.
Progent's Microsoft-certified consultants offer cost-effective remote consulting and troubleshooting for Windows Server Essentials. Progent offers full-service project management support to help you plan and carry out a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Progent's ProSight family of managed IT services are geared to provide businesses who have minimal internal IT administration and support teams with low-cost help from enterprise-class management platforms and technical expertise. Benefits of Progent's ProSight line of managed IT services include flat-rate IT management expenses, smart automation of routine management tasks, continual adoption of new information technology, smooth transition from older technology to modern solutions, improved alignment of computer technology with strategic objectives, guidance from veteran IT experts, and allowing management to concentrate on business rather than fast-evolving information technology.