Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were at one time one of the most popular products for achieving anytime-anywhere connectivity to messaging, calendars, web-based applications, and other vital business information. Progent offers Norfolk, Virginia companies the services of BlackBerry-certified consultants who can help companies to maintain existing BlackBerry deployments or transition efficiently to a more popular mobile solution.
As the complexity of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for businesses of all sizes, effective integration and maintenance of BlackBerry technology has grown increasingly difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small businesses often resort to external support professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-qualified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry environments affordably and efficiently, doing away with the need for an internal BlackBerry solutions expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's proven remote support capabilities, gives small companies an affordable solution for incorporating RIM BlackBerry technology seamlessly into their information network.
Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging systems function optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft software, configure streamlined management utilities so you can monitor and control BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom wireless software, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored quickly and safely.
BlackBerry BES Server Consulting Support
The BlackBerry BES Server gives companies a single and secure mechanism for integrating BlackBerry smartphones into their email, groupware, and application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to access Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to achieve up-to-date information for collaborative programs such a schedules, address books, tasks, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers with BlackBerry handsets have effortless connectivity with Exchange messages and to IM-enabled applications via Microsoft Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified engineers can show you how to plan, install, and support BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.
Professional BlackBerry Consulting Services Available Online from Progent
Progent's certified BlackBerry support specialists are available by phone to provide expert assistance to companies in the Norfolk region or throughout the state of Virginia. Progent's experienced remote consulting team has helped businesses solve computer problems and reduce support costs in each state in the United States and established a large following of satisfied clients. (See Progent's client testimonials.)
Progent offers online assistance for a broad selection of issues associated with BlackBerry software and devices such as synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Important BlackBerry certifications earned by Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out basic technical operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, editing user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company email software. Progent's seasoned service professionals can in addition assist your business to troubleshoot a wide array of problems concerning synchronization, device detection, messaging reconciliation, web access, mobile connectivity, IM, PC application installation, and Desktop Redirector.
As a leader in providing countrywide remote help for small company networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry support costs low and, by handling issues quickly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including resolving enterprise activation issues, registering and deleting BlackBerry device users, setting activation passwords, configuring over-the-air software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry engineers can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry BES environment and assist you to select and implement appropriate security options.
Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange Server.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Expert
In order to ask Progent about engineering assistance for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.