Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were once one of the most successful products for achieving mobile connectivity to messaging, scheduling, web-based programs, and other vital business data. Progent offers Norfolk, Virginia companies the services of BlackBerry-certified professionals who can help businesses to maintain their BlackBerry deployments or transition efficiently to a current mobile platform.
As the complexity of small business IT technology has increased, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the norm for organizations of any size, effective deployment and maintenance of RIM BlackBerry solutions has become increasingly difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small organizations often resort to outside support firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to plan, manage, and repair BlackBerry solutions economically and effectively, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's proven online service delivery model, gives small businesses an economical alternative for integrating BlackBerry technology seamlessly into their business information network.
Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and email systems work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you track and support BlackBerry smartphones across your company, define security policies that make sense for your business, customize wireless software, and make sure that your network architecture is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and thoroughly.
BlackBerry BES Server Consulting Support
The BlackBerry BES Server offers companies a centralized and safe source for incorporating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to connect to Microsoft Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to achieve up-to-date information for collaborative programs like schedules, contact lists, to-do lists, IM, and specialized business software. Thanks to BlackBerry Enterprise Server support for Exchange, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange messages and to instant messaging-enabled applications via Microsoft Office Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified engineers can assist you to plan, deploy, and troubleshoot BlackBerry BES Server so you can improve the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the expense of supporting mobile workers.
How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has been awarded accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, changing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can also help your company to resolve a broad array of problems associated with synchronization, handset detection, email consistency, web access, mobile connectivity, IM, PC application configuration, and Desktop Redirector.
As a top innovator in delivering nationwide online technical assistance for small business networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support costs at a minimum and, by solving issues promptly, optimizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as resolving enterprise activation problems, registering and deleting BlackBerry device users, setting activation passwords, implementing over-the-air software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry engineers can also help you to use management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help you to define and implement appropriate security configurations.
Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry engineer offers expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry device clients on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, repair, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry include business and network needs analysis, system design, roll-out planning and execution, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to design a mobile wireless environment that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration model and physical components match your needs, and analyze your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning options for software editions, processors and mass storage, network design, and application set up.
To maximize network protection, Progent's BlackBerry consultant can assist your company to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to perform company-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry environment.
Call or Email Progent to Get Assistance from a BlackBerry-Certified Consultant
To ask Progent about consulting support for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.