For organizations of all sizes in Norfolk Virginia, Progent can provide easy, fast, and economical access to Cisco CCIE-Premier engineers. Cisco CCIEs are world-class network engineers who earn this elite recognition only after strenuous examinations by Cisco. CCIE-certified consultants can handle the most complex issues surrounding network integration, repair, and optimization. Progentís CCIE-qualified professionals work closely with Cisco's in-house engineers in analyzing anomalies with Cisco IOS or Cisco NX-OS utilities and coming up with workarounds or receiving software patches to fix problems. A Cisco certified CCIE has the experience to detect the origin of computer network difficulties whether from network appliances or applications.

Progent can provide fast and affordable remote contact with a CCIE expert so that your company can receive high-level help for complicated network issues that are affecting productivity but are outside the scope of your local IT support resources. Progent's Cisco CCIE-Certified support professionals can examine your network via advanced remote support tools that allow them to perform rapid and economical diagnosis and repair of critical network issues.

Progent's CCIE Support Services
Most CCIEs are employed by large corporations or national ISPs, and consequently their services are not readily accessible to smaller businesses. Progent is one of the rare consulting organizations that makes CCIEs available to support small and mid-size companies. Also, Progent can provide quick access to a CCIE by telephone so you can get immediate support for urgent network issues that are hurting business productivity. To learn how to talk to a Progent CCIE for immediate help with your network, visit remote network support.

Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.

Onsite IT Consulting
Progent locations in Hampton Roads Metro Area

City Address Phone Link
Chesapeake 638 Independence Parkway, Suite 240
Chesapeake, VA 23320
United States
(757) 514-8101 Chesapeake Network Support Services
Norfolk 440 Monticello Ave, Suite 1800
Norfolk, VA 23510
United States
(757) 512-5140 Norfolk Network Support Services
Virginia Beach 4445 Corporation Lane, Suite 291
Virginia Beach, VA 23462
United States
(757) 337-3322 Virginia Beach Network Support Services


Cisco's large family of both new and legacy infrastructure devices supported by Progent includes ASA 5500 Security Appliances and PIX 500 Series Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services routers, wireless access points, Cisco Meraki cloud-managed APs and aggregation switches, VoIP systems, Catalyst and Nexus family switches, as well as data protection and Virtual Private Network (VPN) products. Maintaining one of the largest groups of Cisco-certified CCIE experts of any independent support company, Progent has privileged access to Cisco's engineering experts and Cisco's latest training resources to stay at the leading edge of connectivity solutions.

To find out more information concerning Progent's consulting support services for Cisco network technology, choose a topic:

Additional Support Expertise Offered by Progent
Progent also offers a broad selection of IT consulting expertise in vital areas to help companies to convert Cisco networking technology into an integrated information solution that delivers competitive advantage. A few of the consulting services available from Progent's subject matter experts include project management expertise, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization design and integration, Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud solutions, Microsoft Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 configuration, security vulnerability scanning, database administration and application expertise, and part-time Chief Information Officer services.

Progent can also help your IT team you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud resources and that utilize Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

By providing a convenient centralized resource for IT generalists and specialists, Progent can deliver fast, inexpensive, and comprehensive information technology solutions that meet the special requirements of companies in Norfolk Virginia.



An index of content::

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    Progentís Technical Response Center provides nationwide extended hours remote assistance for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer after-hours telephone help and online secure network connection to isolate and resolve network problems quickly and affordably. The scope of IT expertise available from Progent's team of nationwide service professionals makes it possible to escalate even the most difficult network issues to appropriate experts as needed. For critical problems, the Technical Response Center tries to respond to your call for service in less than one hour.

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    Progent's webinars provide small businesses the cost savings, simplicity, and versatility of web-based learning plus the effective pedagogic methods of seasoned teachers who use advanced technology to simulate live, participatory classrooms. Progent offers webinar training for key desktop applications including elements of Microsoft Office suite such as Microsoft Excel, Word, Access, and Outlook: Dynamics business accounting and management reporting products such as Microsoft Dynamics GP (Great Plains); plus other popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by checking the state of critical devices that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so that all looming problems can be resolved before they can impact productivity.

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    NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with continual replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters located up to 185 miles (300km) apart. Progent's team of seasoned IT experts can help you to design, deploy, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that aligns with your functional requirements and budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by providing guidance with tasks like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster DR solution to prove adherence with information assurance standards and government requirements.

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    Progent can provide the support of an accredited engineer with expertise integrating technology from the leading video conferencing/telepresence vendors including Cisco, Polycom, and LifeSize and can help you to design, install, upgrade, or troubleshoot a telepresence environment that preserves your current investment and maximizes the strategic value of your information system. Progent also offers the services of network infrastructure engineers who can help companies of all sizes to create and maintain a communications network that provides the speed, dependability, security, and expandability you need to support your video conferencing/telepresence environment.

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    Progent's CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.

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    VMware's NSX virtual network technology allows you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high degree of automation independent of the physical components making up the basic IP network. VMware Site Recovery Manager supports automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also enables transparent testing for disaster recovery, updates and fixes and can produce reports to confirm full service recovery, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly recover the complete logical network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist your organization to design, configure, test and manage a DR system powered by VMware SRM and VMware NSX.

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    Progent's compensation structure is built on revenue sharing, so similar to working as an independent contractor, your earnings are directly driven by your work effort. Some of our support staff stress lifestyle issues and choose to work at an easy pace, utilizing our flexible calendar to pursue personal enthusiasms such as hiking, car racing, skiing, surfing, vacations, or spending private time with family and friends. Others take advantage of the opportunity to earn big dollars through lots of effort and extended hours. Progent fully supports either side of the spectrum plus any point in between.

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    Progent offers rapid remote support from Cisco CCIE networking consultants. Progent's CCIE engineers can link to your environment using powerful remote support tools to deliver fast and economical troubleshooting and remediation of urgent network problems.

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    Progent's Microsoft-certified consulting experts can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Remote and onsite evaluation and upgrade support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project management, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and users, and ongoing Call Center support services.

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    Progent provides nationwide remote technical support and troubleshooting services for businesses who operate Apple macOS and OS X environments or whose IT systems include a combination of Mac and Microsoft Windows products. Progent's engineers offer Apple macOS and OS X users a variety of IT services such as desktop assistance, migration to the current edition of macOS from legacy versions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad integration and management, or migrating to iCloud. Online IT help offers optimum return for your IT budget by protecting client productivity and limiting the hours billed for network analysis and repair. Sophisticated online support technology and experienced service specialists and engineers combine to enable Progent to handle the majority of network problems without wasting time and money by going to your location. In most of situations your IT problems can be dealt with over the phone or through a mix of phone help and remote connectivity. Progent can make available Cisco certified CCIE network engineers and CISA and CISM premier security professionals to assist you with the most difficult system issues.

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    Forefront TMG 2010 is based on the proven security capabilities of Microsoft ISA Server 2006 and offers a centrally administered Internet gateway that acts as a one-server platform for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, VPN management, and HTTP/HTTPS inspection. Forefront TMG 2010 provides advanced web security reporting capabilities, allows customized reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can help your company to plan and execute test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also help you to migrate economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.

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    Progent's ProSight family of managed services are intended to offer businesses who maintain small in-house network administration and support teams with affordable help from world-class management platforms and technical experts. Advantages of the ProSight line of managed services include flat-rate network management expenses, smart automation of common management processes, ongoing absorption of new information technology, smooth transition from older technology to up-to-date solutions, close alignment of information technology with business goals, guidance from seasoned network consultants, and freeing up management to concentrate on business issues instead of ever-changing network technology.

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    Progent's CISSP-premier cybersecurity experts can assist businesses of any size with any facet of IT security. Progent can help implement cost-effective security solutions that protect a small business from advanced threats or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile clients accessing IT resources distributed across multiple physical sites and various clouds.

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    Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver web-based management and comprehensive protection for all your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email that stays within your corporate firewall.

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    Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, creating cost-effective system upgrade methodologies, evaluating and tuning performance, designing or validating disaster recovery strategies, resolving compatibility issues, and building training environments for the latest products and technologies. For Progent customers without sufficient in-house resources to assemble proper pilot systems, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep critical network initiatives on schedule.

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    Progent offers national online technical support and consulting services for companies that operate networks powered by versions of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft technology. Online IT help offers maximum return for your information technology dollar by extending user productivity and limiting the hours charged for computer repair services. Sophisticated online access utilities and skilled service specialists and consultants allow Progent to solve most network issues without wasting time and money by traveling to your location. In the vast majority of cases your network problems can be dealt with over the phone or through a mix of phone help and remote connectivity. Progent can offer the services of Cisco CCIE network experts and CISM and CISSP certified security professionals to assist with the most difficult system issues.

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    Progentís Technical Response Center (TRC) offers low-cost nationwide after-hours remote support for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide 24x7 telephone support and remote direct computer access to troubleshoot and repair technical problems quickly and affordably.

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