Expanding your telecommuter workforce may have a major impact on network infrastructure, security, and corporate workflows. Progent has 20 years of experience helping businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Norfolk company to select the right tools and follow leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns top business value. Progent can provide support services that go from as-needed guidance for getting you past challenging technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Norfolk, Virginia organizations to with any aspect of building a high-performing work-at-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk augmentation, security and compliance, data protection solutions, and streamlined management.

Infrastructure for an At-Home Workforce
Configuring the network infrastructure needed for an at-home workforce can be especially challenging if you have to accommodate a combination of worker-owned equipment like desktop computers and laptops, Internet routers, and Wi-Fi appliances from various manufacturers and with a mix of OS software and firmware releases. Progent's experience delivering remote help for both outdated as well as current IT products in virtual office venues allows you to make cost-effective use of your available network infrastructure and provides you with fast access to expertise for making necessary updates. Support services offered by Progent to assist your company to create a productive telecommuting ecosystem include:

  • Virtual Private Network technology allows you to establish a secure connection for authorized remote workers to use IT resources located at your corporate data center or in the cloud. Progent's consultants can assist your company to configure and maintain VPN access between your at-home workforce and your various network resources by providing remote VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA experts can assist your telecommuters to utilize Cisco's popular AnyConnect client software for safe VPN connections for a broad selection of endpoint devices such as Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms allow a teleworker to see and use a data center PC's desktop. This gives network managers more control over the computing environment of telecommuters and offers them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent can provide expert remote consulting for integrating home routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by an entire household and visitors, are commonly used by telecommuters to access their Internet router for work. This can create performance as well as security problems. Progent can assist you to resolve these problems by providing expertise like Cisco Aironet configuration consulting, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti wireless AP integration assistance.
  • Internet access methods affect the speed and reliability of connections between at-home workers and the corporate network. Line-of-business applications may demand redundant Internet connections in the event the normal connection fails. Progent can provide guidance for selecting service providers, picking appropriate bandwidth and data volume bundles, and setting up high-availability Internet connections. See Internet access solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your Norfolk, Virginia organization, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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  • Microsoft ISA Server Configuration
    Remote Troubleshooting ISA 2004 Server

    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds developing corporate security solutions for information systems with many sites, remote users, and line-of-business eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size business plan and deploy an installation of ISA Server 2004 that meets your IT security requirements without limiting your productivity.

  • Urgent Online Troubleshooting Immediate Staffing Immediate Remote Consulting Short Term IT Staff Augmentation Services
  • Video Conferencing Consulting Support VoIP
  • WatchGuard SSL VPN Cybersecurity Organization WatchGuard Firebox M270 Firewall Firewall Configuration

  • NetApp Clustered Data ONTAP Professionals
    MetroCluster Switch Integration Professional

    NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with synchronous replication to provide fast, zero RPO disaster recovery (DR) between datacenters located up to 185 miles apart from each other. Progent's roster of seasoned network experts can assist you to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your functional requirements and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by providing guidance with tasks such as assigning shelf IDs, determining plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network, and verifying your DR solution to show compliance with industry standards and regulatory requirements.

  • Wi-Fi Site Survey Specialist Open Now 802.11x Wi-Fi Site Survey Support

  • Network Consulting Project Planning
    Internet Data Center Support

    For large organizations, Progent can supplement in-house IT groups by providing extensive background in supporting key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the national or global businesses with branch offices, Progent can act as a transparent nearby supplement of enterprise network management. Progentís enterprise support services include company-wide security, online branch office support, system architecture, Sarbanes Oxley compliance, project planning, and top-level support for multiple location office environments powered by Enterprise Windows 2003. Progent can offer on-site consultants and specialists to assist with a site move or office move, or a system designer to assist with setting up or utilizing an Internet Data Center or co-location site.

  • Windows 8.1 Security Professional Network Consulting Windows 8.1 Wireless

  • Best SCCM Site Hierarchy Network Consultants
    SCCM Patch Management Engineer

    Configuration Manager automates software provisioning and updating, centralizes compliance settings control, keeps track of network assets, guards against corporate data leakage, performs health monitoring, enables secure end-user self service, and delivers a single control mechanism for administering mixed-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can assist your organization with any facet of planning, implementing, operating and troubleshooting a SCCM solution for local, cloud-based, or hybrid networks.

  • Windows Server 2016 Disaster Recovery Online Support Windows Server 2016 Health Service Setup and Support
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