Norfolk Remote Workers Solutions Consulting Company
System Design, Integration, Management and Call Center Consulting Experts
Enlarging your at-home workforce may have a significant effect on IT architecture, security/compliance, and corporate processes. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Norfolk company to pick the right tools and follow best practices in building and maintaining a safe virtual solution for telecommuters that facilitates collaboration and returns maximum business value. Progent offers support services that go from as-needed guidance for getting you past challenging technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.
Progent's consultants can help Norfolk, Virginia organizations to with any aspect of creating a high-functioning work-from-home ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, security and compliance, backup/restore solutions, and centralized management.
Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure needed for a remote workforce can be particularly challenging if you must manage a combination of personal equipment such as desktop computers and notebooks, routers, and wireless appliances from various vendors and with a variety of operating systems and firmware levels. Progent's experience delivering remote help for both outdated and modern technologies in remote office solutions enables you to make efficient use of your available network infrastructure and offers ready access to expertise for implement essential updates. Services available from Progent to help your company to create a productive telecommuting ecosystem include:
- Virtual Private Network (VPN) technology makes it possible to establish a safe connection for authorized at-home workers to use IT resources located at your corporate data center or in the cloud. Progent's consultants can help you to deploy and manage VPN connections between your teleworkers and your various IT resources by providing online VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to set up Cisco's AnyConnect software to provide secure VPN tunneling for a wide selection of devices such as Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products allow a teleworker to view and use a remote PC's desktop. This provides network managers substantial control over the digital ecosystem of telecommuters and offers remote users a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers connect home computer networks to the Internet and typically support VPN tunnels, local Wi-Fi networks, and firewall services. Progent offers expert online support for setting up routers from a variety of manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wireless networks, often supporting the whole family and guests, are frequently used by at-home employees to connect to their router for work. This can cause throughput and cybersecurity problems. Progent can help businesses to mitigate these problems by delivering services that include Aironet integration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti WiFi AP integration help.
- Internet access methods impact the performance and availability of connections between telecommuters and the corporate data center. Line-of-business processes may demand backup Internet access in case the normal connection fails. Progent can provide guidance for selecting service providers, picking appropriate service offerings, and integrating high-availability Internet access. See Internet access solutions.
VoIP Solutions for Telecommuters
Expanding the company phone environment to include telecommuters is vital to maintaining an effective work-at-home solution. A broad range of cloud-centric digital PBX products are popular with small and mid-size businesses to server remote users. Many enterprises depend on Cisco's current or legacy platforms for VoIP management. Progent can assist businesses of all sizes to design or tune a telecommuter VoIP service that provides the versatility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help organizations tune their existing Cisco VoIP systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end IP telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and mixed media software deployed throughout the network. CUCM supports other combined media services such as messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, see CUCM consulting services.
- CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can assist your company to maintain your current CallManager environment or upgrade efficiently to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other legacy IP voice platforms, visit Cisco CallManager consulting services.
- Cisco IP Gateways enable integration with PSTN networks and with clients operating beyond the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to work with these solutions and provide on-demand configuration and troubleshooting expertise.
Video Conferencing for Remote Workers
A broad range of video conferencing products from leading vendors support virtual meetings, video and voice conferencing, chat, and content sharing for both onsite users and at-home workers. Many organizations utilize multiple products to accommodate their various partners and customers. Progent's communications experts can assist you to manage your existing voice/video conferencing environment and enhance the engagement of your remote workforce.
- Skype for Business is Microsoft's popular communications product that enables presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist you to deploy and maintain Skype for Business clients to accommodate your at-home employees. For details about Progent's consulting services for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 simultaneous users for voice/video calls. For details about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. For details about Progent's consulting expertise for Cisco Webex as well as for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features such as IP voice and video conferencing, threaded chat, plus file sharing. To learn more about Progent's consulting services for Teams and for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and help you to tune your network infrastructure to run them.
Microsoft Integrated Collaboration Platforms for At-Home Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office families, providing a rich environment of productivity apps that create a consistent user experience for exchanging information throughout multiple sites and on a wide selection of endpoints. Progent has provided remote consulting support for SharePoint and Exchange since their first releases and can help your company to configure these critical collaboration platforms to maximize the productivity of your remote workforce.
SharePoint utilizes web sites to allow collaboration and knowledge sharing by offering policy-driven delivery of data, business processes, and tools for searching through company-wide information silos. SharePoint enables you to create secure web portals that permits remote workforce to see and edit aggregated business intelligence by means of Wikis, Blogs, social sites, and Web Parts (Widgets). For details about Progent's SharePoint support services, visit SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange support services, see integration consulting for Microsoft Exchange Server.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. At-home users can save files to the OneDrive service, and co-workers anywhere can access them securely via a web browser. Provided with Office 365, OneDrive allows remote workers to co-author documents. Revisions created offline are automatically synced when you reconnect to the Internet. For information about Progent's consulting services for OneDrive, go to Microsoft Onedrive integration experts.
Public Cloud Integration for Teleworkers
Progent can provide affordable remote support for enabling organizations to create, maintain and optimize cohesive hybrid network architectures that incorporate physical data centers, remote workers, branch offices, plus cloud services. Progent offers top-tier consultant for all types of cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help teleworkers fix problems with cloud access, identity, and security.
Microsoft Azure is a leading platform for cloud services that allows you to use infrastructure, servers, and key applications running on Microsoft's massive cloud. Microsoft Azure includes more than one hundred services services including hosting for Windows and Linux-based VMs, scalable cloud storage, messaging, application development with Visual Studio, and data protection. Progent can assist you to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity control with Azure Active Directory, and design data backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to establish protected access to Azure for teleworkers by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. For information about Progent's support services for Azure, see Microsoft Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's popular suite of business productivity applications and cloud services available on a subscription basis. Office apps and cloud services are provided in a variety of plans intended for users ranging from individuals and small offices to large enterprises. Progent can provide fast and easy online contact with consultants familiar with Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help your business to assess the numerous subscription bundles available for Microsoft 365 and configure 365 apps for your telecommuters in a way that delivers maximum business value. For details about Progent's support services for Microsoft Office 365, refer to Microsoft 365 integration services.
Office 365 Exchange Online is among the most widely used cloud-based applications in the Microsoft 365 product product suite. Office 365 Exchange Online offers the benefits of reduced costs for data center infrastructure, simplified management, dynamic scaling, high reliability, and other advantages inherent with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to operate smoothly with on-premises Exchange environments, enabling you to create hybrid networks. Progent's Exchange consultants are available for occasional help to get you through tough IT bottlenecks and can also provide end-to-end project management services to make sure your teleworkers have easy and secure access to your Exchange Online deployment. For details Progent's consulting expertise for Microsoft 365 Exchange Online, visit Microsoft 365 Exchange Online configuration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing arena and is the world's top source of cloud-based services. Progent can provide fast and economical online access to cloud integration consultants who can assist your organization to plan, implement, maintain, and debug hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other public clouds like Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to assist your company to build a high-uptime network architecture to make sure your employees have a consistent computing environment regardless of whether they are working from your headquarters, a remote branch, at home, or on the road. For information about Progent's consulting services for Amazon AWS, go to Amazon AWS integration services.
Google Cloud (GCP) is a leading set of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to scale your current IT assets with the Google Cloud, and Progent's DBA consultants can help you make your mission-critical apps cloud friendly so your telecommuters can take full advantage of Google Cloud Platform services. Progent's consultants can help you to deploy virtual machines on Google Cloud Compute Engine, plan a cost-effective storage system with Google Cloud Storage, and simplify identity management for telecommuters with Google Cloud Identity services. Progent's consultants can also assist your organization to utilize GCP's management tools to administer and monitor your Google Cloud environment. For information, go to Google Cloud Platform (GCP) consulting support.
Help Desk Call Center Support for At-Home Workers
A rapid, company-wide switchover to a teleworker business model, which could be the result of a pandemic or as an element of a disaster recovery/business continuity process, can overwhelm even the most efficient internal Call Desk. Progent's Help Desk services allow organizations to outsource or expand their Call Center by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center support services utilize Progent's extensive network of online technical support specialists along with enterprise-class ticketing and follow-up software to offer an economical, modern Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of online Level 1 PC support from initial service requests through ticket generation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal allows at-home employees to track or revise their current tickets, add information, and append screenshots and attachments. Support services are provided at a significant discount off Progent's ordinary Level 1 desktop support rates, and Progent makes available the option of fast escalation to Level 2 and Level 3 support specialists to resolve advanced problems. To learn more, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Support Desk Supplemental Service enables your business to augment your current Support Desk staff by splitting responsibilities for Help Desk support services seamlessly between your in-house support staff and Progent's nationwide pool of desktop support engineers and subject matter specialists. Progent's co-managed Help Desk Call Center service uses a co-sourcing support solution utilizing the number one professional services automation (PSA) platform for managing help requests and trouble tickets, assigning responsibility, tracking progress, and producing reports. For details about how Progent's Call Center Augmentation Services can enable your company to provide best-in-class technical support to your teleworkers, visit Progent's Support Desk supplementation Services.
Security for Teleworkers
Remote workers commonly run their personal computing devices and work in an unsecured area. This increases their exposure to cyber threats and requires careful deployment of security appliances, remote endpoint monitoring, and the enforcement of security policies in compliance with best practices. Progent's seasoned team of certified cybersecurity experts can help your company to plan, implement and administer a modern cybersecurity solution that protects vital information in networks that incorporate teleworkers.
- Firewalls allow you to build a network that can be safely accessed by local users as well as by at-home workers, mobile workers, suppliers, customers, and the public. Next-generation firewall appliances permit you to configure and control appropriate permissions to different groups of users and to expand your IT network and adjust your security profile as your company evolves and as network attacks grow more complex. Progent supports both current and legacy security devices from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To learn more about Progent's firewall integration expertise, see firewall configuration and support services.
- Online Endpoint Monitoring makes it possible to track the various devices utilized by at-home workers and either block or spot and mitigate modern threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on every protected endpoint, watching all activity and utilizing state-of-the-art behavioral threat analysis to identify zero-day threats before they can spread. When a cyberattack is discovered, ProSight ASM immediately disconnects the impacted endpoint from the network to quarantine the threat. Since the ProSight ASM agent is self-contained, endpoint devices remain secure even when they are not connected to the Internet. For more information about ProSight Active Security Monitoring, go to remote endpoint monitoring for an at-home workforce.
- Security Audits can evaluate the exposure of your network to all types of outside and internal security threats for an environment that includes teleworkers. Progent can run remote, automated security inventory software for rapidly and economically uncovering a wide variety of security holes that can be surfaced over the Internet. Progent's endpoint security assessment consulting services, which can be provided by data security professionals with top certifications including CISM, ISSAP, and GIAC, can assist you to audit your operations and policies and assess your IT infrastructure to enable you to implement the highest level of security for your an at-home workforce.
Data Protection for Teleworkers
Data Protection involves backing up and restoring vital information in order to prevent data loss and reduce restoration time in case of storage problems resulting from equipment issues, programming hiccups, operator mistakes, cyber attack, or other causes. Reliable data protection solutions can be especially difficult to architect and maintain in hybrid networks that incorporate private data centers, cloud resources, and at-home workers.
- Backup/Restore strategies for at-home workers must address multiple kinds of user-owned endpoints. Progent can provide fast online access to experts knowledgeable about a broad range of products for protection Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, iPads and handhelds. Popular backup/recovery solutions maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources spread across a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery service that utilizes cloud storage and features granular restore and centralized management.
- Disaster Recovery/Business Continuity plans often envision circumstances that require a temporary switch to telecommuting. Progent's expert disaster recovery planning experts and business continuity planning specialists can help you to produce, document and test a DR/BC strategy that addresses the logistics of switching to telecommuting.
Unified Management for an At-Home Workforce
Microsoft has rebranded and rebundled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing on-premises computers. Endpoint Manager offers a unified environment for safeguarding critical information by managing onsite, mobile, and home-based endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting mobile devices and applications. Managed endpoint devices can be personally owned or company owned. Network administrators managing the enrolled endpoint devices of at-home workers can utilize Intune to provision and authenticate apps on devices, push updates and certificates, configure policies for accessing data and resources, manage passwords, create VPN tunnels, control how home-based workers share information, set up threat defense, verify security compliance, and wipe corporate data from lost, stolen or decommissioned endpoint devices. Intune can be used with iOS, Android, Windows, and macOS computers. For details about Microsoft Intune and how Progent can help you to use this platform to administer the endpoint devices of your telecommuters, go to Intune remote device management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management platform that allows network managers to keep remote endpoint devices current and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint management along with VMware's Horizon virtual application delivery technology for access control, application management, and setup management of endpoint computers. Workspace ONE operates with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product through a perpetual license. Top features of Workspace ONE include fast over-the-air provisioning of out-of-the-box notebooks, quick onboarding of new users, policy setting and enforcement for all categories of devices, aggregated reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud-based services. For details about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE remote endpoint management expertise.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Norfolk, Virginia business, phone
An index of content::
24x7 Supplemental Helpdesk Consultant
Top Extended Call Center Consultant Services
Progent's Network Call Center Outsourcing Support Services for desktop technical support are intended specifically for small businesses who need immediate access to a Help Desk Service Center with professional telephone support and effective escalation capability but who must operate within a modest network support budget. Important components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Secure Remote Access Provisioning, Initial System Assessment, Problem Escalation, Virtual Help Desk Support, By-the-Minute Billing, and Helpdesk Software Selection and Integration.
Specialist Cisco RADIUS Security
Cisco Virtual Private Network Support Services
Cisco's security and offsite access solutions for small to mid-size businesses offer a full array of manageable security products to let you protect your wired and wireless information system. Cisco's Virtual Private Network line includes switches, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that align most closely with your corporate goals.
Microsoft Live Communications Server Specialists
Microsoft LCS Server 2007 Technology Consulting Services
Microsoft Office Communications Server delivers Instant Messaging and presence in an extensible, enterprise-grade package offering enhanced security, seamless compatibility with additional Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product offers lower costs and elevated operational efficiencies, enhanced individual productivity, and stronger IP security. Microsoft Office Communications Server 2007 has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts offer online and on-premises configuration support and mediation help for your Office Communications Server deployment and can assist you to evaluate the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to plan and implement a smooth migration that will add business value to your IT system
Microsoft Exchange Remote Support
Microsoft Exchange Remote Consulting
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 migration plan that avoids productivity disruption, simplifies long-term support requirements, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-location migrations, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Exchange 2003 support, troubleshooting, and design offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
Microsoft Project Server Design
Microsoft Project Server My Sites Consultancy
Progent's Microsoft-certified consultants offer advanced support in deploying, using and debugging all versions of Microsoft Project Server and can provide a broad range of cost-effective online support services based on industry best practices to assist organizations of any size to get all the benefits of this leading project management solution. Consulting support available from Progent include solution planning, installation and upgrades, setting up secure file and status sharing among local and offsite users, network infrastructure optimization, and customized webinar training classes.
Professionals Database Application Development
Database Applications Consultant
Progent's Microsoft-certified relational database consultants can provide businesses of any size online DBA and programming services for leading RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services available from Progent include software installation and integration, application design and programming, management services, synchronization strategies, capacity planning, performance optimization, migration, security and compliance, backup and recovery options, troubleshooting, and webinar training.
Live Communications Server Consultant
24 Hour Expert Microsoft Certified Live Communications Server Outsourcing
Microsoft Communications Server delivers Instant Messaging and Real Presence as part of a scalable, world-class package featuring advanced security, seamless compatibility with other Microsoft products, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and elevated business efficiencies, increased individual productivity, and better IP protection with this easy-to-manage, fault-tolerant solution. Successful implementations of Office Communications Server require extensive planning and thought prior to installation. Progent's Microsoft-authorized professionals can deliver the expertise needed to deliver all the benefits of Office Communications Server across your entire corporation.
VMware Cross vCenter NSX Professionals
VMware NSX Virtual Networking Consultant Services
VMware's NSX network virtualization platform allows you to create complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation regardless of the hardware making up the underlying IP network. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, updates and patches and can produce reports to verify full service recovery, validate SLAs and prove compliance. When used with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the complete virtualized network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist your organization to plan, configure, test and manage a disaster recovery solution based on VMware SRM and VMware NSX.
Microsoft ISA Server System Support
Migration Microsoft Windows 2000
Progent's Microsoft-certified consultants can provide computer support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting professionals can help you design, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.
scom 2016 alert tuning Support Outsourcing
Immediate scom 2016 Online Help
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and dependable availability for critical workloads by providing centralized, mixed-platform monitoring of physical and virtual infrastructure deployed throughout on-premises systems and cloud environments. Progent's SCOM consulting group can provide advanced remote and onsite expertise to assist businesses of all sizes to plan, implement, tune, enhance and troubleshoot Operations Manager 2016 solutions. Progent can help you to move to Operations Manager 2016 from earlier versions of Operations Manager or from different IT infrastructure monitoring products, or combine multiple monitoring tools into a cohesive IT management solution. Progent can also show you how to expand your Operations Manager 2016 environment to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
DoubleTake Carbonite Replication Support and Integration
Double-Take Replication Computer Consultants
DoubleTake/Carbonite Software offers a selection of products intended to provide small and midsize companies a variety of cost-effective alternatives for backing up and recovering business-critical applications such as Microsoft Exchange Server, Microsoft SQL, RIM Blackberry, and SharePoint. Progent’s disaster recovery planning experts have in-depth experience incorporating DoubleTake/Carbonite products into small business IT networks to create an advanced level of fault tolerance and business continuity readiness at an affordable price.
Knowledge Transfer Router
Operating System Training
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to handle problems that are within their comfort zone, Progent is able to concentrate on offering hard-to-find skills where Progent has little competition. Medium-size businesses who work with familiar independent service providers or who employ internal IT staffs benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more reliable, protected, and efficient.
Careers FAQ about Computer Consultant
FAQ about MCSE Positions
To see replies to frequent enquiries concerning being a consultant at Progent, see Employment at Progent Frequently Asked Questions.
System Testing Consulting
System Testing Specialist
The Progent Test and Training Lab at the QTS Data Center is available for piloting mission-critical applications, creating cost-effective system upgrade procedures, assessing and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility issues, and building training environments for the latest technologies. For Progent clients without sufficient internal resources to assemble proper pilot environments, the lab reduces capital outlay and technical risk while keeping vital network initiatives on schedule.
Microsoft Application Center Computer Network Firms
Computer Networking Sharepoint Server
Progent's Microsoft-certified consultants offer network support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can show you how to design, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).
Part-Time Job Universal Inbox Consultants
Subcontractor Recruit Home Based Cisco Consultant
Progent's productive atmosphere will make you a better professional by enhancing your information technology skills and increasing the satisfaction of your clients. Progent delivers this commitment by recruiting the best professional experts for you to work with, offering an advanced system infrastructure, using custom software tools to enable the maximum quality of service, and by streamlining our business structures for attracting and maintaining customers.
Office 365 and iPhones Support Outsourcing
Hybrid Office 365 solutions Consultant Services
Progent can assist your business to understand the many subscription options available with Office 365 and configure your information network with Office 365 so you realize top business value. Progent supports multi-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and maintain hybrid networks that seamlessly combine on-premises and cloud products and services.
Microsoft Certified Expert Monitoring and Reporting Support Services
After Hours Microsoft Operations Manager Online Technical Support
Mid-sized companies can enjoy all the advantages of Microsoft System Center Operations Manager and have fast availability of Progent’s Microsoft and Cisco Certified network support experts. Thanks to Progent's economically priced network support packages, mid-size businesses can select a basic co-sourcing package based on Operations Manager 2007 with server monitoring, automated alerts, in-depth reporting, Help Desk Call Center, and remote service. For companies with line-of-business applications who need non-stop networking, Progent offers a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft Operations Manager to provide medium-size business networks world-class reliability, security and performance.
Biggest MS SQL Firewall Setup
Immediate SQL Server Replication Technology Professional
SQL Server 2005 delivers powerful, familiar tools to IT experts and information workers, lessening the difficulty of designing, integrating, managing, and accessing enterprise data and database applications on platforms ranging from handheld devices to enterprise information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and wide knowledge in designing and deploying data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Google Cloud Machine Learning Consulting
Engineers Google Cloud Machine Learning
Progent offers affordable remote and on-premises consulting to help businesses of any size to move any part of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and hardware expense and allow access to Google's state-of-the-art AI and machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Symantec VPN Security Auditor
Symantec VPN Network Security Auditing
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and Symantec VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or help you upgrade to newer firewall/VPN solutions. Progent can also enable you to create and implement a complete security plan that can include firewall and VPN devices and utilities, managed security and network protection services, system monitoring products, and documented policies and enforcement procedures. Progent has the skill to be your one-stop resource for continuing technical help, maintenance, education, and security consulting.
Immediate At Home Workers Cloud Integration Specialists
Work at Home Cloud Integration Engineer
Progent can assist small and mid-size companies to set up their offsite workforce with seamless integration with cloud resources.
SCCM and SQL Server Technical Support Services
Consultant Services SCCM Mobile Application Management
Configuration Manager automates software deployment and updating, centralizes security and compliance settings management, keeps track of network assets, guards against corporate data leakage, provides health monitoring, enables secure end-user self service, and delivers a common control mechanism for administering multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can help your organization with any aspect of planning, installing, operating and repairing a SCCM deployment for on-premises, cloud, or hybrid environments.
After Hours CISSP Certified Security Virus Protection Installation support
24 Hour Microsoft Exchange Migration Network Management
Progent's Microsoft-certified professionals have over a decade of experience providing unified communications solutions for customers ranging from small businesses to large corporations. Progent offers affordable consulting for all editions of Exchange Server to strengthen email and virus protection, design high availability email environments, and implement off-site and wireless email access. Progent’s Microsoft Exchange support services can help you in designing and executing a move from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Exchange Server 2016. Progent also offers support for Windows 8, Windows 7, and Windows XP clients using Outlook and can show you how to integrate Outlook Web App (OWA) for all major web browsers. For email virus defense, spam blocking and data data leak protection, Progent offers Email Guard security services.
MS Microsoft Virtual Server Professionals
Consulting MS Microsoft Virtual Server
Microsoft Virtual Server, hosted on the Windows Server 2003 platform and powered by software originally produced by Connectix, delivers the performance needed to carry out hardware reduction, application migration, and server quarantine tasks via virtualization techniques in an enterprise-class computing environment with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at businesses wishing to enhance operational efficiency in software programming and piloting, migration from outdated mission-critical applications, and server consolidation. Progent's certified Virtual Server consultants can help your business to assess and deploy Microsoft Virtual Server 2005.
Check Point 26000 Firewalls Security Consultancy
24-7 Check Point NGTP Security Services Security Consultant
Progent's Check Point Software experts can show you how to select and configure Check Point Firewall/VPN software and hardware based on Check Point Software's technology to provide an economical and effective security defense for your IT network. Progent can also help you configure other Check Point technologies such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and provide a central source for on-going network support, administration, training, and consulting expertise.
Best SQL Server 2014 Monitoring Online Support Services
SQL Server 2014 and Hyper-V Technical Consultant
SQL Server 2014 includes significant improvements in critical areas including performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite consulting services that include system design, deployment, administration, troubleshooting, and software development expertise to help organizations of any size to realize maximum business value from their SQL Server 2014 investment.
Microsoft Project Technology Consulting Services
24x7 Accounting System Coder
Progent's application experts can provide in-depth consulting, software programming, integration assistance, and online classes for leading business applications covering key areas including ERP, financials, management analytics, web commerce application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background delivering advanced consulting and troubleshooting services online, Progent can assist small businesses anywhere in the U.S. to eliminate the lost productivity and expense related to travel and on-premises visits without compromising the high quality of consulting support.
Remote Technical Support Barracuda Backup Inline Deduplication
Barracuda Backup Appliance Configuration
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and mid-size businesses. A Barracuda Backup solution can include a custom-designed hardware appliance manufactured by Barracuda or a virtual appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards vital company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to assist your business to design, integrate, manage and repair a backup and disaster recovery solution built on Barracuda Backup.
Network Consultants Meraki MR66 Access Point
Meraki MR66 Access Point Consultant
Progent's Cisco-certified Wi-Fi networking consultants can provide remote and onsite consulting and troubleshooting services to help your organization to design, configure, manage, optimize, and repair wireless networks that utilize Cisco's Meraki APs. Progent's consultants can also assist your organization to plan and implement hybrid environments that combine local and cloud-based services and that deliver easy access, advanced security, unified management, and dependable operation for all your wired and wireless endpoints.
Engineer Solaris Remote
Solaris Remote Technology Professional
Progent provides nationwide online technical support and consulting services for companies who operate Solaris networks or whose IT systems feature a combination of Solaris and Microsoft technology. Online technical support provides optimum return for your information technology dollar by preserving user efficiency and shortening the time charged for network analysis and repair. Advanced online access technology and experienced technicians and consultants allow Progent to handle most network problems without squandering time and expense by traveling to your location. In most of situations your network issues can be dealt with over the phone or through a combination of telephone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISA and CISM premier security specialists to assist you with the toughest system problems.
24-7 Microsoft Azure Backup Design Firm
Consulting Services Azure Stack integration
Progent can help businesses of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower equipment expense. Microsoft Azure includes a wealth of cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud computing architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and resources and make sure you avoid the typical errors small organizations make when migrating to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN connections and also to manage Apple iOS devices and Android handhelds.
SQL Server 2012 Monitoring Outsourcing
Expert Microsoft Certified PowerPivot for SharePoint Professional
Progent can provide the expertise of certified engineers and seasoned software developers, DBAs, project managers, Cisco-certified network engineers, business continuity planning specialists, and security consultants to assist your business to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and define an efficient and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Consult Windows Server Essentials Launchpad
Microsoft Windows Server Essentials Specialists
Microsoft Windows Server Essentials is a value-priced, entry-level platform that enables small businesses to make the move from the traditional stand-alone in-house datacenter to the new hybrid computing paradigm that combines local and virtualized cloud-hosted software and infrastructure. Progent's consultants offer cost-effective online consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to determine the possible productivity and cost advantages of migrating to WS 2012 R2 and adopting a hybrid local/cloud design for your computing ecosystem. Progent can provide comprehensive project management to help you plan and execute an efficient migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent can also provide ongoing consulting, technical support, and training.
Award Winning Small Business Server 2003 Technical Consultant
Microsoft Experts Small Business Server 2003 Network Consulting
Microsoft Small Business Server is a low-cost collection of server products that offers the basis for a powerful but easy-to-manage information. The IT sophistication of the Microsoft .NET products bundled with Small Business Server calls for a computer consultant with real-world background designing and integrating seamless, comprehensive business network environments. Progent's SBS Server consultants have an average of over 10 years of background supporting computer systems built on Microsoft products. This experience ensures you success in installing, managing, and repairing network environments that include the Microsoft Small Business Server package of servers and productivity software.
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