In addition to offering rapid access to top-tier network consultants and subject matter experts to help Norfolk, Virginia businesses with specific IT issues or longer-term projects, Progent offers short-term supplemental staffing to deliver more broadly defined services such as PC support, IT administration, and Help Desk response. On-demand staffing makes it possible for organizations to deal with planned or unplanned peaks in the need for IT personnel, which may result from scenarios like mergers and acquisitions, data center relocation, platform migration, business process changes like telecommuting, disaster response, seasonal variations, or regulatory mandates. Temporary staffing can also fill voids caused by the loss of full-time IT personnel due to vacations, health issues, resignation, or other reasons.
Advantages of Progent's Short-Term IT Staffing Services
Progent's short-term staffing services offer businesses the flexibility to react to increases in demand for IT personnel without being saddled with the expense and delays that come with reviewing and hiring reliable IT help and without the burden of increasing your full-time head count.
Key aspects of Progent's temporary supplemental staffing services include:
Progent's Co-managed Center Program
- Rapid access to reliable network professionals
- Simple engagement, cessation, and re-engagement of services
- Seamless extension of your in-house network support staff
- Full reporting of all services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
- Close relationship with a world-class, full-service resource for network expertise
Progent's co-managed Call Center program is a proven flexible staff expansion option that allows IT organizations to share the responsibilities of Help Desk support seamlessly between their full-time network staff and Progent's nationwide pool of technical support experts. Working as a seamless extension of your in-house Help Desk, Progent's co-managed Help Desk service is a collaborative service alternative powered by the leading group PSA platform for streamlining, service calls, ticketing, assigning ownership, tracking progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of background providing remote and on-premises IT expertise for businesses throughout the United States. Progentís engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including ISSAP, CISM, and GIAC. Learn more details about Progent's certifications.
Progent's Practice Areas for Norfolk, Virginia Businesses
Progent's veteran team of certified engineers offers Norfolk, Virginia organizations a broad array of remote consulting and troubleshooting expertise. Practice areas covered under Progent's reseller program for network service organizations include:
Contact Progent for Temporary Staffing Services for Norfolk, Virginia Companies
To learn more about Progent's short-term staffing services for Norfolk, Virginia companies, call 800-993-9400 or visit Contact Progent.