For business network systems located within the state of North Carolina, Progent's Microsoft qualified technical team members can provide remote phone help and remote troubleshooting to fix your computer network problems quickly and cost effectively. Progent has acquired enterprise-class skills, software utilities, and support databases to diagnose and resolve computer network problems while avoiding the cost and time delays normally associated with on-site technical service calls.
If your North Carolina organization is situated beyond the larger metropolitan areas such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your local network systems support options may be limited in technical expertise, or unavailable during a crisis. This can result in a network environment that is unstable or causing efficiency loss due to technical problems continuing for too long. Progentís group of expert network consultants average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a extensive range of technical tasks for a extensive range of clients. This means you obtain not just the technical expertise needed for the job, but an expert with proven methods for applying those skills to provide cost effective network solutions.
Citrix Desktop Virtualization Consulting
Progent's Citrix virtual desktop experts can help you to design, implement, administer, and troubleshoot a virtualized Windows application delivery and management system by offering XenDesktop consulting and XenApp support services. Progent's Cisco CCIE network engineers can show you how to optimize your infrastructure for distributing server-side and client-side applications, and Progent's datacenter support consultants can assist you to administer and maintain an off-site datacenter that features high availability, advanced protection, and fast recovery. Progent can also assist you manage and support additional virtualization products from Citrix by offering Citrix XenServer consulting services and Citrix Essentials for Hyper-V support.
IT Support for Small Governments
Progent has a long background delivering a broad range of online IT support and urgent troubleshooting services to local governments and school districts across the United States. Progent is one of the industryís pioneers in providing expert online IT support and has delivered network solutions to clients in all 50 states. Progent's remote network consulting for local governments eliminates travel expenses and solves problems more quickly than onsite support.
Amazon AWS Planning and Integration Consulting Services
Progent's Amazon AWS cloud planning and integration consultants offer affordable online consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can show you how to deploy cloud-centric or hybrid ecosystems that seamlessly incorporate Amazon AWS resources. Progent offers as-needed expertise or Progent can provide project management outsourcing services to help you migrate smoothly to the Amazon AWS platform.
Online Consulting for Microsoft Windows Server 2008
The sophistication and versatility of Microsoft Windows Server 2008 calls for an IT expert with real-world experience and broad knowledge in architecting and building cohesive end-to-end business technology solutions. The professional experience of Progent's certified Windows Server engineers, with an average of over ten years of background integrating Microsoft-powered technology, assures your success in supporting and managing your Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 experts can also assist you to assess the business value of upgrading from Microsoft Windows 2008 to Windows Server 2012 R2 or later. If you are considering building a hybrid architecture that integrates local resources with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.
ProSight IT Asset Management for Organizing Network Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect data related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as half of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more about Progent's ProSight family of managed IT services for small and mid-size businesses.
Best Practices Applied by Seasoned Consultants
Many businesses located away from areas with plentiful expert consultants utilize less qualified or inexperienced local resources for critical network support. This can produce a system that is unstable or unproductive. Progentís team of Microsoft and Cisco premier consultants average over ten years of real-world industry background, in the trenches of network support, performing an extensive range of information system tasks for a diverse selection of customers. Consequently, with Progent you get not just expert computer network knowledge, but a consultant who understands computer industry leading practices in applying those skills to solve actual business network problems efficiently and in a repeatable fashion.
Progent's Consulting and Training Services for Office Word and Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a broad selection of economical online consulting services to assist you to maintain your current Microsoft Word solution or assist you to upgrade to a current release of Microsoft Office Word. Services offered by Progent's experts include VBA software development, identifying and fixing compatibility problems between various versions of Office Word, integrating Word with other Office applications like Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security consulting, and smart phone synchronization, and remote Microsoft Office Word training customized for your special requirements.
Progent's Consulting Services for Microsoft SQL Server 2014
SQL Server 2014 includes major enhancements in critical areas such as speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft SQL Server 2014 consulting team can provide efficient online and on-premises services such as planning, deployment, management, troubleshooting, and software development expertise to help businesses of any size to achieve fast return from their SQL Server 2014 investment. If your organization is already running SQL Server 2014, Progent can help your company to perform a smooth transition to Microsoft SQL Server 2016.
Comprehensive Support for Systems at Colocation Data Centers
There are hundreds of enterprise-grade data center colocation sites in the and larger metropolitan areas across the United States, and Progent's colocation support team can enhance your systemís fault tolerance and performance by helping you select a colocation site that meets the specific requirements of your company including geographic proximity, space, connectivity, affordability, and value-added features and services. Progentís data center IT services are designed for businesses with equipment located at colocation hosting sites and in need of on-demand in-person service at the colo facility as well as remote support from Microsoft and Cisco Premier experts. Progent provides a variety of colo center consulting services such as network architecture evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and communications infrastructure, development and deployment of high availability configurations, architecting and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing environments, and creating fault tolerant server and storage clustering configurations.
Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology consultants offer advanced online and on-premises support for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that run the gamut from small or midsize businesses and campus LANs to enterprise data centers and service providers. Progent can help you to deploy Cisco's quickly evolving switching solutions to achieve the speed, scale, resilience, virtualization support, security and ease of management demanded by your business. For information about Progent's consulting and support services for Cisco's extensive portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting and support. To learn about Progent's consulting services for Cisco's Nexus family of switches, see Nexus switch support. For information about Progent's support for Cisco Meraki switches, see Meraki switches consulting and troubleshooting services.
Expert Wireless Consulting and Support Services
Progent's wireless technology consultants offer wide-ranging backgrounds in the integration and maintenance of wireless networking technology and can help your IT team to design, deploy, manage and troubleshoot wireless ecosystems that are secure, resilient, scalable, simple to administer and operate, able to handle your critical workloads, and transparently incorporated into hybrid cloud environments. Remote and on-premises support offered by Progent span a variety of wireless technologies such as smartphone integration and management, Wi-Fi network design and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.
Talk to a Progent Network Support Expert
To see how you can contact a Progent computer consultant for remote or onsite help in , call 1-800-993-9400 or visit Remote Computer Support.