For business network systems located throughout the state of North Carolina, Progent's Microsoft and Cisco qualified engineers can deliver online support and remote troubleshooting to resolve your computer system issues quickly and cost effectively. Progent has acquired enterprise-class expertise, sophisticated utilities, and support databases to identify and resolve computer network problems without the high cost and time delays normally associated with on-site service dispatches.

If your North Carolina business is situated beyond the larger urban areas such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your local computer support options may be limited in technical capability, or unavailable during urgent situations. This results in a office network that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís team of field proven network engineers average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a extensive range of customers. This means you get not just the technical skills needed for the job, but an expert with field proven methods for applying those skills to assist with affordable network solutions.

Consulting and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is intended to provide a centralized solution for deploying and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist organizations of all sizes with all facets of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to migrate smoothly from legacy versions of VMM, develop workflows for building and deploying VMs and VM hosts, design fault-tolerant scale-out clusters, integrate your private cloud resources with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the potential advantages of the latest technologies such as Storage Spaces Direct and Shielded VMs. Progent's virtualization experts can provide world-class Windows Hyper-V consulting and VMware vSphere support.

Oracle Administration Support and Application Development
Progent offers affordable access to an Oracle expert for Oracle DBA support or an Oracle software developer. Progent can help you to create efficient mechanisms for key Oracle DBA activities including performance tuning, backup/recovery processes, and database security, or train your in-house personnel how to follow industry leading practices for simplifying major administration procedures. Progent can in addition provide the support of a PL/SQL developer to help your company to build, test, troubleshoot, or port Oracle programs that can range from forms to database-powered web commerce sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper and can also assist you to optimize existing SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.

Remote Support for Microsoft and Cisco-based Networking Environments
Progentís Technical Response Center offers expert online technical support for Microsoft Windows and Cisco-based networks Nationwide. Progent's certified engineers have the experience to help you to troubleshoot and solve tough network problems rapidly and affordably. The breadth of information technology expertise represented by Progent's staff of consultants makes it possible to escalate even the most difficult issues to the right specialists as necessary. Whether you need occasional phone support and remote repair or ongoing availability of a Helpdesk Call Center, Progent's engineers can provide your company with enterprise-level support without the cost and administrative overhead of running a big internal support group.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to enforce specified content policies for monitoring the content of outbound email messages and attachments and preventing the transmission of sensitive or unauthorized information or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help avoid being blacklisted and keep in compliance with industry security standards and regulatory requirements such as HIPAA and Sarbanes-Oxley. Read about the complete ProSight series of low-cost outsourced network management services for small and medium-size businesses.

ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates over 25 years of background assisting manufacturing and distribution companies to manage complicated supply chains and improve the efficiency of key processes to bring products to market quickly and meet customer commitments dependably. Progent can provide the expertise of an ERP consultant with more than two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises consulting that spans from as-needed advice to solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, debugging, ETL, Office 365 integration, disaster recovery planning, and database administration. For more information, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP specialists can provide Cisco UC560 consulting services to assist you to manage your legacy UC500 VoIP system or design and implement an efficient migration to a current IP telephony and voicemail solution.

ProSight DPS Managed Backup
Progent's ProSight Data Protection Services automated backup and disaster recovery provides small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical data, apps and virtual machines that have become unavailable or corrupted due to hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical data. Read about the complete ProSight series of low-cost outsourced network management services for small and medium-size businesses.

Web Development Consulting
If you need to spruce up your corporate web, create internal web sites for applications such as human resources or employee training, establish a standout Web presence for a new venture, or build enterprise-class, data-driven web applications, Progent can provide talented and seasoned web architects and developers. Progent's experts can also assist your company to host your web environment by building and maintaining a secure, robust server and communications infrastructure that includes remote and wireless connectivity. Services offered by Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 classes for leading web development tools. For data-intensive web applications, Progent can provide the expertise of Microsoft SQL Server developers, Oracle developers and database administrators, and MySQL experts.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE configuration experts can assist you to design, integrate, manage, debug and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-based SIP trunks. Progent can provide affordable online or on-premises expertise to help you to move smoothly to a productive communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.

Progent's Consulting and Training Services for Office Word and Microsoft Office 365 Word
Progent's Office Word and Office 365 Word experts can provide a wide range of economical online consulting services to help your organization to manage your current Microsoft Office Word solution or assist you to upgrade to a newer version of Microsoft Office Word. Services available from Progent's Word experts include VBA software development, identifying and fixing compatibility issues between various versions of Office Word, integrating Word with different Office apps like Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance support, and smart phone synchronization, and online Office Word training customized for individuals or groups.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Headline capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery options for individual files and emails, extensive support for Windows Server CSV and for VMware vCenter for handling larger environments, and support for Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is an Altaro partner and offers a broad array of consulting services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software. To find out more, go to Altaro VM Backup Consulting Services.

Microsoft Exchange Server 2010 Migration Consulting
Progent's Microsoft-certified Exchange Server 2010 consultants can assist you to maintain and troubleshoot your current Exchange 2010 Server deployment or give you access to the expertise of seasoned Exchange Server 2016 consultants and Office 365 Exchange Online specialists to help you assess the value of upgrading to a current version of Exchange Server that delivers fast return on investment by increasing your productivity, cutting the cost of equipment and support, simplifying administration, and integrating your vital communications platforms.

Talk to a Progent Network Consultant
To find out how to get in touch with a Progent computer consultant for online or onsite support in , call 1-800-993-9400 or go to Remote Computer Help.