ProSight Data Protection Services ECHO Managed Backup and Recovery
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services ECHO automates and monitors your backup processes and allows rapid recovery of vital data, applications and virtual machines that have become lost or corrupted due to component failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FIRPA, and PCI and, when needed, can help you to recover your critical information. Find out about Progent's entire ProSight family of affordable outsourced network management services for small and mid-size businesses.
World-class Cisco Support from Expert CCIE-certified Engineers
Progent is the leading source of easy, quick, and economical access to Registered Cisco CCIE consultants. Cisco Certified Internetwork Experts are highly-qualified network gurus who earn this top-level certification only through intense examination by Cisco. CCIEs are able to handle even the most complicated issues associated with network planning, integration, troubleshooting, and support. Progent’s CCIE experts work closely with Cisco in-house staff in identifying problems with Cisco's IOS software and developing workarounds or acquiring patches to resolve anomalies. Progent can provide quick contact with a CCIE by phone so you are able to receive instant help for tough network troubles that are affecting business productivity but are beyond the expertise of your local network support resources.
Cisco VoIP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can help you to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly branded CallManager, or with Cisco Unified CM Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM applications that include Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, solving QoS, setting up SIP PSTN trunks and CUBE session border controllers, deploying ISR routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco SRST systems for high availability.
Some Examples of Remote Consulting Services Available from Progent for Cisco Routers
Among the typical online Cisco router consulting services available from Progent include configuring domain name, DHCP, routing maps, logging, and user accounts; configuring iBGP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; reviewing policy based routing to MPLS, routing maps, and line settings; upgrading router's IOS image; configuring and testing failover; fixing VPN tunnel problems; producing a network diagram and documenting router setup; plus policy and availability strategy.
Ekahau-certified Wi-Fi Site Design Consultants
Progent's Ekahau-certified Wi-Fi site design experts can assist you to plan, install, enhance, manage and troubleshoot a Wi-Fi network optimized for your venue. Progent can provide online or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for resolving RF problems, Ekahau Insights for managing the health of multiple Wi-Fi networks, and Ekahau Capture to collect Wi-Fi packets with the Ekahau Sidekick device to assist wireless experts to identify and repair difficult Wi-Fi issues.
Part-time CIO Support Services
Progent can provide organizations with an IT management expert who can serve as a temporary or part-time Chief Information Officer. This veteran IT executive can offer strategic direction to help your company to deploy sensible technology to enhance business operations so they match better with your business objectives. Your business can develop and install a well conceived IT strategy without incurring the cost of a full-time Chief Information Officer. Vital tasks Progent's temporary CIO can perform include strategic planning, planning IT budgets, building and tracking models for Total Cost of Ownership, reengineering workflows, reviewing contracts with vendors, defining security standards, cash flow management, automating data center administration, software revision tracking, network asset documentation control, and disaster recovery/business continuity preparedness.
NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery between sites that are up to 300km away from one another. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can assist your business to design, configure, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your functional needs and IT budget. Progent can make sure you follow best practices for installing your MetroCluster environment by delivering help with procedures such as assigning disk pools, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery system to verify adherence with information assurance standards and regulatory requirements.
Consulting and Troubleshooting Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help businesses of all sizes to manage, enhance and debug your current SCVMM deployment. Progent also offers SCVMM 2016 migration consulting to assist your organization to plan and carry out a smooth migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to benefit from stronger assurance capabilities, more affordable VMM storage options, and other enhancements. In addition, Progent can help you to upgrade to more current versions of SCVMM including System Center 2019 Virtual Machine Manager and System Center 2022 Virtual Machine Manager.
Expertise for Managing Multiple Public Cloud Services
Progent can help you to plan and administer networks that include resources from a mix of public clouds. Progent offers a variety of cloud support services that include Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services cloud migration, Amazon Web Marketing Service (WMS) development, and Google Cloud Platform (GCP) management. For more information, visit Progent's experts in configuring and managing multiple public cloud services.
Microsoft Dynamics GP Consulting Services
Dynamics GP 2015 R2 introduced a revamped architecture that improves cloud integration, works with popular handheld devices, permits one-time sign-on with Azure AD (now branded Microsoft Entra), and tightens security. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants and developers offer the broad knowledge and experience to address the many technical and business issues involved with maintaining Microsoft Dynamics GP 2015 R2 and can assist your organization to plan and execute a smooth migration to the current version of Microsoft Dynamics GP that will maximize the return on your investment in this mission-critical product.
Progent's Integration Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, lower their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.
Planning and Configuration Consulting for Cisco's Wi-Fi Products
Progent's Cisco-certified Wi-Fi experts can provide comprehensive support for Cisco's Wi-Fi solutions by providing support including Cisco Aironet Wi-Fi AP planning and deployment consulting, Cisco Small Business Wi-Fi APs support services, Catalyst 9100 family Wi-Fi 6 and Wi-Fi 6E 802.11ax APs system planning, configuration, and management services, Meraki Wi-Fi AP configuration and consulting services, and Cisco Wi-Fi controller integration.
Progent's Consulting Services for Microsoft SQL Server 2014
SQL Server 2014 includes major enhancements in critical areas such as performance, availability, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works seamlessly across all types of applications including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can help you maintain your SQL Server 2014 environment or provide Microsoft SQL Server 2016 migration expertise or Microsoft SQL Server 2019 migration assistance to help you deploy a more current release of SQL Server.
Microsoft Windows Server 2012 R2 Consulting Support
Progent's Microsoft-certified Windows Server 2012 consultants can assist you to manage your Windows Server 2012 environment or upgrade from Windows Server 2012 R2 to a modern version of Microsoft Windows Server. If you want to move up to Windows Server 2019 or Windows Server 2022, Progent can assist you to develop test systems and rollout plans; tune your network for local, multi-location, private or public cloud-based, and partial-cloud environments; educate your IT support, team; develop an enterprise-wide security plan; automate IT administration; help with creating applications; and build and validate a disaster recovery/business continuity plan.
Get in Touch with a Progent Computer Support Expert
To find out how you can access a Progent computer support expert for remote or onsite assistance, phone