For business network systems located within the state ofNorth Carolina, Progent's Microsoft certified technical team members can provide online support and remote troubleshooting to resolve your computer network problems quickly and affordably. Progent has developed enterprise-level skills, sophisticated utilities, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the expense and time delays associated with in-person service dispatches.

If yourNorth Carolinaorganization is situated beyond the larger urban areas such asCharlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your nearby network support choices may be limited in technical capability, or unavailable during a crisis. This can result in a network environment that is unpredictable or causing wasted time due to technical problems continuing for too long. Progentís group of field proven network consultants average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a diverse range of customers. This means you obtain not only the technical competency needed for the task, but an expert with demonstrated methods for applying those skills to assist with cost effective network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX consultant to help your organization design, deploy, manage and repair VMware vSphere-based virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid deployments. Progent's VMware vSphere and NSX consulting team offer world-class expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator (vRO) and vCloud tools for managing private and public cloud and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and disaster recovery.

ProSight Active Security Monitoring Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring (ASM) endpoint protection solution utilizes next generation behavior-based machine learning technology to guard endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching AV products. ProSight ASM safeguards local and cloud resources and provides a single platform to manage the complete malware attack progression including blocking, detection, mitigation, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Read about Progent's complete ProSight series of value-priced managed services for small and medium-size businesses.

Fortinet NGFW Firewall Experts
Fortinet FortiGate next-generation firewalls are leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can assist your business to integrate your Fortinet security appliances to protect your digital assets at the network perimeter, within the data center, at branch locations, and at the cloud edge. To learn more, see Fortinet firewall integration consultants.

Remote Workers Expertise
Progent has two decades of background assisting small and mid-size businesses to plan, deploy, tune, administer, and debug IT networks that incorporate teleworkers. To learn about Progent's expertise for an at-home workforce, see remote workers integration help.

SharePoint 2019 Server Planning and Deployment Expertise
SharePoint 2019 incorporates the modern look and feel drawn from SharePoint Online, providing a transitional platform between the classic UI of SharePoint 2016 and the modern SharePoint experience. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and onsite expertise, software development, and technical support services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a cohesive information management solution. To find out more, see SharePoint 2019 solutions expertise.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service offers comprehensive hosting of a small or mid-size company's servers in an environment that gives the highest degree of dependability and scalability and is in addition simple to migrate to another host. Progent's Private Cloud hosting options are based upon proven virtualization architectures that allow small companies with mixed- platform IT systems to save significantly on the expense of capital equipment, infrastructure maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility. Learn more about Progent's ProSight portfolio of managed IT services for small businesses.

Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a seamless extension of Unified Communications Manager, is a unified voice messaging platform that facilitates teamwork by offering flexible set of alternatives for retrieving voice messages within an environment that is simple to implement and administer. Unity Connection lets you access and manage voicemail from your email inbox, web browser, Cisco Jabber, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or a tablet. Unity Express (CUE), available in certain Cisco ISR routers, provides cost-effective voicemail, integrated messaging, IVR, and greeting services for small to mid-size businesses (SMBs) and enterprise branch locations with up to 500 users. Progent's Cisco-premier CCIE network consultants can provide Unity Connection and Unity Express (CUE) integration and troubleshooting services to ensure that your CUE solution delivers maximum business advantage.

Video Conferencing Expertise for Telecommuters
Progent's experts can help small and medium-size companies to set up and debug conferencing platforms to allow their at-home workers to collaborate safely and efficiently with teammates and customers. To find out about how Progent's experts can assist you to install and manage conferencing platforms for a remote workforce, see conferencing expertise for remote workers.

After-hours Remote Technical Support
Progent's affordable extended hours remote support program provides companies 24x7 availability of online support from Progent's Technical Response Center. Support services offered outside regular business hours include resolving problems with Microsoft-based server products, MS Windows desktop support, assistance with Microsoft Office programs, network and system backup/restore, and basic routing and switching support for Cisco technology.

Citrix XenServer Virtualization Support Services
Progent's Citrix certified XenServer virtualization consultants can help you to understand the business advantages of XenServer and other Citrix products, and can help your IT organization to design, validate, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can also assess your existing Citrix technology deployment and show you how to optimize resource utilization, performance, protection, availability, and recoverability.

Palo Alto Networks Firewall Planning and Integration Consulting
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks PA-Series firewalls to create a next-generation security ecosystem that extends across your data center and cloud resources and protects all users at any location with any device. To find out more, see Progent's Palo Alto Networks firewall integration services.

Contact a Progent Network Consultant
To see how you can get in touch with a Progent network consultant for online or on-premises expertise in #(state), phone 1-800-993-9400 or go to Remote Network Support.

An index of content::

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  • Cisco Certified Experts Risk Response Support Outsourcing
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    Progent's disaster recovery support and business continuity professionals can show you how to design a disaster recovery strategy to prepare for an IT system catastrophe. Progent can show you how to define a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, fault-tolerant network solution that addresses availability issues covering a broad array of network technologies and procedures.

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  • Microsoft Windows 8.1 Wireless Support and Setup
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    Progent's engineers can provide a variety of technical services to help organizations of any size to deploy, administer, and support IT systems that incorporate desktops, notebooks, tablets, or smartphones based on Windows 8.1. For larger organizations, Progent's senior project managers can help design and configure test labs to assess Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans following proven methodologies.

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    Progent's Office and Office 365 experts can help businesses of any size to incorporate Microsoft Office desktop and Microsoft Office 365 applications including Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a seamless productivity solution that offers quick ROI and enables improved business results. Progent can assist you to interface Microsoft Office or Office 365 applications with each other and with additional key Microsoft technologies such as SharePoint, Exchange Server and SQL Server running on-premises or in the cloud. Progent can also help you to fix compatibility problems with different releases of Microsoft Office desktop and can provide live online instruction to individuals or groups.

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    Check Point NGX VPN Security Audit Services

    Progent's Check Point firewall consultants can help you design, integrate, and administer firewall solutions built around Check Point Software NGFW security gateways and Check Point's cloud-based SandBlast security services. Progent can also assist you maintain legacy Check Point firewalls or migrate smoothly to Check Point's next-generation security gateways.

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  • Windows Server 2016 Integration On-site Technical Support
    Windows Server 2016 Hybrid Solutions Remote Consulting

    Progent's certified information technology consultants offer Windows Server 2016 integration consulting services to assist businesses of any size to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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    Progent believes that a carefully designed and executed network can be a vital factor for enabling any company's success, and we follow this philosophy in our own network infrastructure. We have created a non-stop virtual office network that allows Progent's staff engineers and certified contractors to offer rapid and effective support, collaborate closely on challenging jobs, and gain from professional and private growth from being a member of a dynamic company culture of self motivation and freedom.

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  • Consultants Automatic Network Infrastructure Mapping Remote Technical Support ProSight Automatic Network Mapping
  • Consulting SQL Server 2016 Database Migration SQL Server 2016 AlwaysOn Outsourcing

  • Hosting Facility Outsourcing
    24-7 Data Center Computer Consulting

    For large businesses, Progent can supplement in-house network support staffs by providing extensive background in supporting key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or global businesses with branches, Progent can act as a seamless local supplement of corporate IT management. Progentís enterprise support services include corporate-wide security, online branch office support, system design, Sarbanes Oxley compliance, project management, and world-class support for multi-site network environments powered by Enterprise Windows 2003. Progent can offer on-site consultants and specialists to assist with a site relocation or branch move, or a network architect to assist with building or utilizing an Internet Data Center or Hosting Facility.

  • Database Applications Engineer Database Application Development Consultancy
  • North Carolina Manager
  • Double-Take Backup Support and Setup DoubleTake Carbonite Replication Manager Support and Setup
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  • Education Live Online Office Publisher After Hours Online Office Outlook Training Professional
  • Exchange Server 2010 Network Security Consulting Exchange 2019 Technicians
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  • Programming Companies SQL
    After Hours Support and Help SQL Server

    Microsoft SQL Server 2005 delivers powerful, familiar tools to computer professionals and network users, reducing the complexity of creating, integrating, administering, and using enterprise data and database programs on platforms ranging from handheld devices to corporate data systems. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and wide knowledge in planning and deploying data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.

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  • Exchange 2013 Upgrade Remote Support Services
    Exchange 2013 Active Directory On-site Support

    Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features as well as a redesigned structure. These improvements affect vital areas like ease of administration, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the potential business benefits of migrating to Exchange 2013, create a cost-effective validation and deployment strategy, and train your IT team to manage your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and management services for Exchange Server 2013.

  • North Carolina Small Business IT Support Firms
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  • Immediate Microsoft Office 2003 Installer Microsoft Software Consultant

  • Urgent IT Consulting SCDPM 2012 Disaster Recovery
    SCDPM 2012 and Azure Online Support

    Progent's Microsoft-certified consultants offer online or in-person expertise to assist businesses of any size to plan, implement, administer, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from older versions of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing especially stubborn problems, or comprehensive project management services. Progent can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.

  • Immediate SQL Server 2012 Security Technology Consulting SQL Server 2012 AlwaysOn Failover Cluster Technology Consulting Services
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  • Dynamics GP VBA Professional
    Largest Professional Business Portal for Dynamics GP

    Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to design custom line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that let you track your business more effectively, turning raw information into useful understanding of your company and customers.

  • Linux Computer Consulting Charlotte, North Carolina Charlotte North Carolina Sun Solaris Support and Integration
  • Lync Server 2013 PSTN Gateway Specialists Consultant Lync Server 2013 Back End Server
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  • Microsoft ISA Server Network Consultants Internet Security and Acceleration Server Network Consulting

  • Ohio Computer Network Specialists
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    Progentís Technical Response Center provides nationwide extended hours remote support for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers provide after-hours telephone help and online direct network access to isolate and repair technical problems rapidly and affordably. The breadth of IT expertise represented by Progent's team of country-wide service engineers allows Progent to escalate even the most difficult problems to qualified specialists as needed. For urgent issues, the Technical Response Center tries to respond to your call for support in less than one hour.

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  • Redhat Linux Engineer IT Consultant Redhat Linux
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  • Exchange 2007 to Exchange 2010 Upgrade Consulting Services
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    Progent's Microsoft and Cisco-certified network experts can assist you to assess the benefits of Exchange 2010 for your company and can assist your IT staff to plan and carry out a smooth upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will offer fast return on investment by improving your workers' efficiency, lowering the cost of equipment and support, streamlining administration, and consolidating your key communications platforms.

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  • Microsoft Certified Partner SQL Server 2014 Virtual Machines IT Consultants
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    Microsoft SQL Server 2014 includes significant enhancements in key areas such as speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works seamlessly with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and on-premises services including system design, configuration, management, remediation, and application development expertise to help businesses of all sizes to realize fast return from their SQL Server 2014 investment.

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  • SharePoint 2019 Hybrid Search Engineer SharePoint 2019 PowerApps Remote Support
  • Small Business Computer Consulting Companies Microsoft Exchange 2016 Greensboro North Carolina Exchange 2019 Computer Consultant
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  • ProSight Email Data Loss Protection Consultancy
    ProSight Email Spyware Protection Services

    Progent's ProSight Email Guard uses the technology of leading data security companies to deliver centralized control and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of analysis for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.

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  • 24-7 Cybersecurity Contractors UNIX
    Solaris Security Consultancies

    If your company runs a Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-certified security specialists can assist your whole organization in a broad range of security areas including security administration procedures, security architecture and models, connection control systems and techniques, software development security, business processes security, physical security, communications, infrastructure and Internet security, and business continuity planning. CISM, CISSP and ISSAP define the core skills and international standards of performance that network security professionals are required to possess. These accreditations offer IT management the confidence that those who have achieved their CISM or ISSAP qualification have the background and theory to offer effective security support and engineering services.

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  • Fault Tolerant Data Center IT Services
    Fault-tolerant Data Centers Services

    Progent's Data Center engineers can help you identify high availability data centers that meet the particular requirements of your company. High availability collocation sites are particularly appealing to small organizations due to of their low cost and convenience compared to taking a do-it-yourself strategy. Trying to create an in-house data center with even a basic degree of fault tolerance is financially prohibitive for most small companies. Progent is ready to help you get all the advantages of high availability data centers and fault tolerant colo sites by providing a full array of engineering and support services.

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  • Expert Microsoft Certified Professionals Hyper-V 3.0 Server
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    Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in key areas including multitenancy, flexible infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to take advantage of Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to reduce IT expenses and enhance availability.

  • VMware Infrastructure Technology Professional VMware vRealize Automation vRA Engineer
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  • Solaris Professional
    Solaris Integration Support

    Progent's Sun Solaris platform support experts provide small and mid-size companies and software developers assistance with administering and maintaining Solaris environments that run with Microsoft-based technology. Progent can give your business access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient single source to help you create and maintain a secure and reliable mixed-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

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  • Exchange 2007 Edge Server Information Technology Consulting
    Exchange 2007 Edge Server Remote Troubleshooting

    Progent's expert consultants can show you how to design and implement a smooth in-place Exchange Server 2007 migration plan that avoids network disruption, reduces ongoing service demands, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent has the experience to complete your move quickly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting services include assistance with the configuration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange Server 2007.

  • Windows Consultancy Services Group Charlotte, NC Windows Tech Support Outsource Charlotte, NC
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  • External Network Security Inventory Consult
    External Security Scan Specialists

    Progent has put together two low-cost service bundles designed to enable small companies to get an impartial security evaluation from a certified security engineer. With Progent's External Security Inventory Checkup, a security engineer administers an extensive test of your network from outside your firewalled perimeter to determine possible weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, a security expert runs a network scan from a secure machine within your firewall to evaluate vulnerabilities to internal assaults. The two security inventory services are set up and run from a secured remote location.

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  • After Hours Microsoft and Cisco Authorized Expert Wi-Fi Integration
    Wi-Fi Help and Support

    Progent can help you plan, deploy, manage, and repair an efficient Wi-Fi network infrastructure, select appropriate technology, and configure access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you create a complete 802.11ac wireless network security strategy that is well aligned with the security strategy for your entire corporate network.

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    Information Technology Consulting Office 365 and iOS

    Office 365 Exchange Online lets you use cloud-based servers, mailboxes and associated Exchange components to reduce hardware expense and administrative hassle. You can configure Office 365 Exchange Online to run all your mailboxes, or you can run a hybrid solution that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote technical support to assist your small businesses to assess the potential advantages of Exchange Online, plan a network topology that aligns with your business needs and IT budget, implement a non-disruptive move from your existing Exchange organization to one that incorporates Office 365 Exchange Online, train your IT staff and users, and deliver ongoing consulting and troubleshooting.

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  • XenApp Technical Consultant
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    Progent's Citrix experts can help you to design, deploy, administer, and troubleshoot a virtualized application delivery and management solution based on XenApp. Progent's Cisco CCIE network consultants can help you enhance your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support experts can assist you to manage and maintain an off-site datacenter that features high uptime, enhanced security, and rapid recovery.

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