For office networks located throughout the state of North Carolina, Progent's Microsoft certified technical experts can provide online help and remote troubleshooting to resolve your computer system troubles fast and affordably. Progent has developed enterprise-level skills, advanced software tools, and support databases to identify and resolve network problems without the high cost and time delays associated with on-site service visits.

If your North Carolina business is situated beyond the larger urban areas such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your nearby computer network support choices may be limited in expertise, or unavailable during an emergency. This can result in a office network that is unusable or causing wasted time due to technical issues going unresolved for too long. Progentís staff of expert network consultants average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a large range of technical projects for a extensive range of clients. This means you get not just the technical expertise needed for the job, but an expert with field proven methods for applying those skills to deliver efficient network solutions.

Planning and Support Expertise for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consultants can assist businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help you to migrate from an older version of SCVMM or from another virtualization management system, and Progent can assist you to enhance and repair your existing SCVMM 2012 ecosystem so you realize the highest possible business value. Progent also offers SCVMM 2016 migration expertise to help your organization to design and implement a smooth migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to take advantage of new assurance capabilities, high availability VMM storage fabric, and other improvements.

Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can provide a variety of technical services to help companies of any size to support, administer, and troubleshoot environments that include desktops, laptops, tablets, or Windows phones powered by Windows 8.1. Progent's consultants also offer Windows 10 planning and migration assistance.

In-depth Expertise in Microsoft's Popular Server Software
Progent's group of network consulting experts can help large organizations to plan, install, and manage major rollouts of key Microsoft technologies by providing support like Microsoft Active Directory design, MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 maintenance, Microsoft SharePoint Server 2013 configuration, Skype for Business migration support and Microsoft Lync Server management, plus SQL Server 2016 integration and development and SQL Server 2014 programming. Progent has helped some of the world's biggest businesses to integrate solutions based on Microsoft products and can provide branch office technical assistance for enterprises with local offices in the or major cities throughout the U.S.

Examples of Online Consulting Services Offered by Progent for Cisco Routers
Some of the common online Cisco router support services offered by Progent's certified Cisco experts include setting up hostname, IP addressing, routing maps, logging, and user accounts; configuring HSRP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing tables, and line settings; upgrading router's IOS image; setting up and confirming failover; troubleshooting VPN tunnel and routing issues; creating a network diagram and documenting router setup; plus policy and availability strategy.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help you plan, configure, administer and repair VMware vSphere-based virtualization ecosystem for local networks, private and public clouds, or hybrid systems. Progent's VMware vSphere and vCloud consulting team offer advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that deliver high uptime, data security, and application mobility.

Broad and Deep Knowledge of Business Networks
Progentís team of over 100 networking consultants means customers can take advantage of the leverage of more than a thousand years of cumulative background and collective knowledge to resolve the most difficult system problems. Progentís accredited network consultants have the know-how to come up with solutions quickly and deliver them affordably.

Remote Technical Support for Windows and Cisco-based Network Environments
Progentís Technical Response Center offers expert online technical support for Windows and Cisco-based networks Nationwide. Progent's certified engineers have the experience to help you to analyze and solve tough network problems quickly and cost effectively. The scope of information technology expertise represented by Progent's team of engineers allows them to escalate even the most difficult issues to the right subject matter experts as necessary. Whether you require occasional phone support and remote troubleshooting or ongoing access to a Help Desk Technical Response Center, Progent's consultants can provide your organization with enterprise-level expertise without the high cost and administrative hassle of maintaining a large in-house IT organization.

ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) endpoint protection service utilizes next generation behavior machine learning tools to guard endpoints and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to automate the complete threat lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Find out about the complete ProSight suite of affordable outsourced network management services for small and mid-size businesses.

WatchGuard Firewall Planning and Configuration Consulting
Progent's WatchGuard experts can show you how to integrate WatchGuard Firepower Firewall/VPN security appliances that align with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade to modern WatchGuard Firebox firewall solutions. To find out about Progent's consulting and support services for WatchGuard firewalls, refer to WatchGuard firewall integration expertise.

SQL Server 2019 Migration Consulting Expertise
Progent's certified SQL Server 2019 experts can help your organization to assess the advantages for upgrading to SQL Server 2019 and can provide rapid remote or on-premises contact with experts in system design and deployment, application programming, database administration, and network security. To learn more, see SQL Server 2019 migration consulting.

Office Access Application Development
Progent's Microsoft Office Access developers and consultants offer economical remote consulting services for all editions of Microsoft Access including Access desktop and Access Web App and can provide expert help for application development, database conversion, performance tuning, BI reporting, and maintenance. Progent also offers custom webinar classes for Office Access application programming and database management.

Microsoft Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes key features initially developed for and proven on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving data security, availability, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to assess the benefits of Hyper-V 2016 for your organization, set up test environments to confirm the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network architecture for a cloud-based or hybrid deployment, create and execute a smooth upgrade strategy, educate your IT administration and support personnel, and deliver as-needed consulting and debugging support to ensure that your Hyper-V 2016 solution gives you maximum business value.

Deployment Consulting for Microsoft Lync Server 2013
Microsoft Lync Server 2013, renamed Skype for Business, allows businesses of all sizes to create a centrally managed and protected communications environment that supports a BYOD computing model with IM, presence, audio/video and web conferencing with application sharing, as well as IP-based and PSTN telephony enabled for a broad assortment of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 experts can assist your company to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (via Lync Online) or mixed topology suitable for your current and long-term goals, implement Lync Server 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your IT team and end users. Progent has in-depth expertise in critical pieces of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync 2013 with popular Office and Office 365 apps such as Outlook clients, Excel and PowerPoint. Progent's Microsoft Skype for Business consultants can also help you to plan and implement out a smooth migration to Skype for Business.

SharePoint Server 2016 Migration and Hybrid Deployment Support
SharePoint Server 2016, designed for onsite installations of the SharePoint content management platform, supports deep integration with SharePoint Online and Office 365 to enable hybrid network models that transparently combine local and cloud resources. Additional improvements include fast provisioning with the MinRole feature, increased scale, faster performance, tighter security and compliance, advanced analytics via Power BI integration, and a modernized client interface for collaboration. Progent's Microsoft-certified SharePoint consultants offer economical online and onsite expertise, software development, and debugging services for organizations of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint. To learn more, see SharePoint Server 2016 Migration Consulting.

Contact a Progent Computer Consultant
To learn how you can get in touch with a Progent network consultant for remote or on-premises assistance in #(state), call 1-800-993-9400 or visit Remote Network Help.