For office network systems located in the state ofNorth Carolina, Progent's Microsoft and Cisco authorized technicians can deliver phone assistance and remote troubleshooting to solve your computer system troubles quickly and cost effectively. Progent has developed top-notch expertise, software utilities, and support knowledge bases to diagnose and fix network problems while avoiding the cost and delays associated with on-site service calls.
If yourNorth Carolinabusiness is situated beyond the larger metro areas such asCharlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your local computer support choices may be limited in technical expertise, or unavailable during a crisis. This results in a office network that is unusable or causing efficiency loss due to technical issues persisting for too long. Progentís group of seasoned network consultants average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a extensive range of technical tasks for a extensive range of customers. This means you obtain not only the technical know how needed for the task, but an expert with demonstrated methods for applying those skills to provide affordable network solutions.
NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with continual replication to provide fast, zero RPO disaster recovery between datacenters located up to 185 miles apart. Progent can provide access to a certified NetApp MetroCluster expert who can assist your business to plan, deploy, administer, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your technical needs and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by delivering help with procedures like assigning shelf IDs, determining aggregate and plexes layout, setting up volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and testing your MetroCluster disaster recovery system to show compliance with industry standards and regulatory requirements.
BI Reporting Consulting and Troubleshooting
Progentís business information reporting consultants offer remote and onsite expertise to help your organization with any phase of business intelligence (BI) reporting from troubleshooting or modernizing reports to designing and implementing a comprehensive BI environment. Progent's BI consultants can help you to maintain your existing reporting system, assist you to migrate reports from an outdated reporting platform to a current solution, and provide as-needed remote training tailored to your individual needs. Progentís management reporting and analytics professionals offer experience in the leading business intelligence reporting tools such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Builder.
Juniper Networks Support
Progent's Juniper-authorized network consultants can assist your company to design and implement Juniper Firewall/VPN technology, enhance and support your network infrastructure, and migrate smoothly from outdated devices to current releases. Progent's Junos OS engineers offer support for Juniper's premiere network operating system to help your business to simplify the management and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software products and can assist you manage networks that include a combination of Juniper's OS platforms.
SQL Server 2017 Migration Consulting
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business advantages of migrating to SQL Server 2017 and can help you to design and carry out a smooth migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's consultants offer online or on-premises support services ranging from as-needed architecture assessment or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on time and on budget. To find out more, refer to SQL Server 2017 migration consulting expertise.
Best Practices Applied by Seasoned Engineers
Many organizations situated away from cities with ample expert engineers resort to poorly trained or inexperienced local resources for critical IT support services. This can result in a system that is undependable or unproductive. Progentís staff of Microsoft and Cisco certified engineers average over a decade of real-world industry background, in the trenches of network support, providing an extensive range of information system tasks for a diverse selection of clients. Consequently, with Progent you get not just expert computer network knowledge, but a consultant who follows computer industry best practices in applying those skills to resolve actual business system problems efficiently and in a consistent fashion.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help your organization design, configure, administer and repair VMware vSphere-based virtualization ecosystem for local networks, cloud environments, or hybrid systems. Progent's VMware vSphere and vCloud consultants offer advanced expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud used for administering private and public cloud and hybrid cloud solutions that deliver high availability, data security, and disaster recovery.
Progent's Integration and Training Support for Microsoft Office Desktop and Office 365
Progent's Office and Office 365 consultants can assist businesses of any size to incorporate Office desktop and Office 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a cohesive solution that provides quick return on investment and promotes improved business results. Progent can help your company to interface Microsoft Office or Office 365 apps with one another and with additional key Microsoft platforms including SharePoint, Exchange Server and SQL Server running on-premises or in the cloud. Progent can also assist you to resolve compatibility issues with different releases of Microsoft Office desktop and can provide live online Office and Office 365 training to individual users or groups.
Complete Reporting of Services
Progent provides complete and meaningful reports of all support activity to ensure clients donít ever feel ďcaptiveĒ to their IT service organization. Progent sends email documentation of services shortly after finishing each support interaction, and also encloses a hard copy along with monthly invoices. Comprehensive IT service documentation makes it easier for clients to move to a new service provider or assume more support duties in house. Good service reporting also give IT managers the information required to evaluate maintenance services and produce better informed network expense projections.
Web Site Development
If you need to revamp your corporate Web site, create internal web sites for functions like human resources or employee education, build a powerful Web presence for a new venture, or create enterprise-class, database-driven web applications, Progent can provide talented and experienced web designers and developers. Progent's consultants can also help you to host your web environment by designing and maintaining a secure, robust server and communications infrastructure featuring offsite and wireless access. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 training for popular web authoring platforms. For data-intensive web sites, Progent offers the help of certified SQL Server developers, Oracle developers and DBAs, and MySQL experts.
Progent's Microsoft-authorized SharePoint Server 2013 engineers, Microsoft SharePoint Server 2010 developers and Microsoft SharePoint 2007 experts can help you rationalize the economic case for deploying the current release of Microsoft SharePoint Server, consult with you on the most sensible edition of Microsoft SharePoint for your circumstances, offer configuration and deployment services, assist you to set up MS SQL Server as a back-end database, optimize your network integrity, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint Server, design a company-wide security strategy that incorporates portal solutions, and deliver troubleshooting and Call Center support.
SharePoint Server 2016 Migration and Hybrid Integration Support
Microsoft SharePoint 2016, intended for onsite installations of the SharePoint content management platform, offers deep integration with Azure-hosted SharePoint Online and Office 365 to allow hybrid environments that transparently unify local and cloud-based resources. Other enhancements include rapid deployment with the MinRole role-based topology installation feature, larger scale, faster performance, tighter cybersecurity, advanced analytics via Power BI integration, and a more engaging client interface for collaboration and sharing. Progent's Microsoft-certified consultants offer affordable remote and onsite expertise, application development, and debugging services for organizations of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint. To learn more, visit SharePoint Server 2016 Migration and Hybrid Deployment Consulting.
Palo Alto Networks PA-Series Firewall Planning and Integration Services
Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation security solution that extends across your on-premises and cloud assets and guards any user at any location with any endpoint device. To find out more, see Progent's Palo Alto Networks PA-Series firewall integration consulting.
Get in Touch with a Progent Network Support Expert
To find out how to access a Progent network consultant for online or on-premises assistance, phone 1-800-993-9400 or visit Remote Network Support.