For small business computer networks located in the state ofNorth Carolina, Progent's Microsoft and Cisco authorized professionals can provide remote phone assistance and remote troubleshooting to fix your network systems problems quickly and affordably. Progent has developed enterprise-level skills, software tools, and support databases to troubleshoot and repair network problems without the high cost and delays associated with in-person technical service dispatches.

If yourNorth Carolinacompany is located beyond the larger metropolitan areas such asCharlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your local computer network support choices may be limited in expertise, or not available during urgent situations. This can result in a network environment that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís team of network engineers average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a large range of technical projects for a diverse range of clients. This means you get not only the technical skills needed for the job, but a professional with demonstrated methods for applying that expertise to provide cost effective network solutions.

Oracle Database Administration Support and Software Programming
Progent offers online access to an Oracle expert for Oracle DBA support or an Oracle software programmer. Progent can assist you to develop effective mechanisms for critical Oracle database administration tasks including performance tuning, backup/recovery strategies, and database protection, or mentor your in-house staff to follow industry best practices for simplifying various management procedures. Progent can in addition offer the services of a PL/SQL programmer to assist your company to build, tune, enhance, or migrate Oracle-based programs that can vary from business reports to data-driven web commerce sites. Progent has experience using SQL Developer, SQL *Plus, and JDeveloper tools and can help you to optimize current SQL programs by utilizing Oracle's SQL Access Advisor.

Eliminate Dependence on an Individual Freelance Consultant
By developing a partnership with a full-service IT consulting and support firm like Progent as opposed to an individual freelance consultant, you are ensured timely access to experienced professionals when you require them. You do not have to be concerned that illness, classes, vacations, or conflicting priorities with different clients will cause you to be with no help during a crisis.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi appliances running throughout multiple sites with thousands of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, debugging, monitoring, and analytics. Progent can provide the skills of seasoned Wi-Fi consultants who can help your organization to assess the benefits of UniFi technology for your environment and assist you to plan, install, manage, and maintain your UniFi ecosystem. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.

MySQL Database Application Development and DBA Services
Progent's MySQL software programmers and DBAs can provide cost-effective online DBA or application development services and can assist organizations of any size to integrate and maintain MySQL in a reliable IT environment that offers high levels of performance, expandability, and security. Progent also has experience assisting companies port applications from an Oracle environment to MySQL.

Progent's Test Lab at the Herakles/QTS Internet Data Center
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento can be used for piloting line-of-business applications, developing efficient migration procedures, evaluating and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility issues, and building training environments for new products and technologies. For Progent customers without sufficient in-house resources to configure proper test systems, the lab reduces capital costs and technical risk while keeping vital IT initiatives on schedule.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants offer advanced remote consulting to help companies of all sizes to connect their networks with leading public clouds such as Azure and Amazon AWS. Progent can assist your it team to design and manage hybrid ecosystems that can include Windows and Linux systems and apps in hybrid topologies that utilize physical IT assets along with public cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud integration services that include Office 365 integration solutions with on-premises Exchange deployments and Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

Best Practices Followed by Seasoned Consultants
Many companies situated away from cities with ample network consultants resort to poorly trained or unseasoned local consultants for vital IT support services. This can produce a system that is unstable or inefficient. Progentís team of Microsoft and Cisco premier consultants average more than a decade of hands-on industry background, in the front lines of network support, providing a wide array of technical tasks for a broad selection of customers. This means that with Progent you receive not just high-level computer network knowledge, but a consultant who follows computer industry best practices in applying that knowledge to resolve actual business network problems efficiently and in a consistent way.

Expert IT Support for Systems at Colocation Sites
There are several hundred enterprise-level colocation centers in the and major metropolitan areas across the United States, and Progent's colocation support group can improve your network's redundancy and performance by helping you select a remote data center site that meets the specific requirements of your business such as geographic location, size, connectivity, budget, and value-added features and services. Progentís colocation center support services are designed for businesses with equipment housed at colo hosting sites and in need of timely in-person assistance at the co-location facility as well as online help from Microsoft and Cisco Premier experts. Progent provides a variety of collocation center support services including network topology analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications infrastructure, development and deployment of fault tolerant configurations, defining and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and creating high-availability server cluster systems.

Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes key features first developed for and proven on Azure, among the world's biggest public clouds. This dramatically enhances the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, availability, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network architecture for a cloud-centric or hybrid installation, create and carry out a smooth upgrade strategy, educate your IT management and technical support staff, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you maximum business benefit.

Windows Server 2019 Migration Expertise
Progent's certified Windows Server 2019 experts can assist your company to plan and implement an efficient upgrade to Windows Server 2019 using an on-premises system architecture or a hybrid model that integrates cloud-based Windows Server on Azure with on-prem Windows Server 2019. To learn more, see Windows Server 2019 upgrade experts.

SQL Server Application Development
Progent's SQL Server application developers can assist your organization to create and support database applications based on Microsoft's SQL Server RDBMS. Progent adheres to leading practices to create efficient, manageable SQL Server applications and is able to work with a customer's management to deliver projects in a timely and cost-effective manner. Progent for can assist you to create Microsoft SQL Server applications by offering a broad array of consulting services such as functional specs, data tier architecture, ETL development, T-SQL coding, software configuration, capacity planning, performance and I/O configuration tuning, backup and restoration strategies, partitioning, reusable schema, replication solutions, security, and fault tolerance.

Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a seamless extension of Unified Communications Manager (CUCM), is a converged voicemail platform that accelerates productive collaboration by offering flexible set of options for retrieving voice messages within an environment that is easy to deploy and manage. Cisco Unity Connection allows you to read and manage voicemail from your email inbox, web browser, Cisco Jabber, a Cisco Unified VoIP Phone, a smartphone, or an iPad or tablet. Unity Express (CUE), offered in select Cisco Integrated Services routers, offers cost-effective voicemail, unified messaging, interactive voice response, and greeting functions for small to medium businesses and enterprise branch locations with up to 500 workers. Progent's Cisco-premier CCIE consulting experts offer Cisco Unity Connection and Unity Express (CUE) configuration and technical support services to ensure that your CUE solution continues to deliver the highest possible competitive advantage.

Talk to a Progent Network Support Expert
To learn how to get in touch with a Progent network consultant for online or onsite help, call 1-800-993-9400 or visit Remote Network Help.



An index of content::


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