For business networks located within the state ofNorth Carolina, Progent's Microsoft and Cisco qualified technical team members can provide remote phone help and troubleshooting to fix your computer system issues quickly and affordably. Progent has acquired enterprise-level expertise, software tools, and support knowledge bases to troubleshoot and fix IT problems without the expense and delays associated with in-person technical service dispatches.
If yourNorth Carolinasmall business is situated beyond the larger metro areas such asCharlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your nearby network support options may be limited in technical capability, or unavailable during a crisis. This results in a office network that is unpredictable or causing wasted time due to technical issues continuing for too long. Progentís group of field proven network consultants average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a large variety of technical projects for a broad range of customers. This means you obtain not just the technical expertise needed for the job, but a consultant with field proven methods for applying that expertise to deliver excellent network solutions.
Google Android Smartphone Integration
Progent's Android smartphone and tablet integration consulting services have extensive experience providing remote and onsite assistance for organizations of any size who want to integrate Android phones into their IT systems so that mobile clients can work together while on the go. Progent has the range of skills to resolve technical problems that span numerous manufacturers and that represent a combination of older and current technology. Progent provides cost-effective online technical support to assist you with any stage of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to help you to resolve particularly stubborn technical problems, or Progent can provide comprehensive project management support to help you finish strategic IT projects on time and within budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one classes to help you manage and use Android phones and tablets efficiently.
Wireless Site Survey
Progentís Wireless Site Survey assists you to plan and implement a WiFi LAN optimized for your environment, providing you a wireless solution that has the reception, performance, load-handling capability, Quality of Service, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive on-premises service. Progentís onsite survey includes onsite inspection, RF and data protection assessment of your existing wireless network, analysis of your site's floor plans, measuring for radio frequency contention, RF propagation modeling, selection of the best locations for client-specified WAPs including Cisco Aironet APs, Meraki cloud-managed APs and Apple AirPort equipment, and a detailed document describing a new wireless network.
Remote Consulting for Microsoft Windows Server 2008
The sophistication and versatility of Microsoft Windows Server 2008 R2 calls for an information technology expert with hands-on experience and broad knowledge in architecting and building efficient and comprehensive business technology networks. The professional experience of Progent's certified Windows Server 2008 engineers, with an average of over ten years of background integrating Microsoft-based solutions, helps insure your success in supporting and managing your Microsoft Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 support experts can also help you to assess the benefits of migrating from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering building a hybrid network model that combines local resources with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.
Microsoft Exchange Server 2016 Migration Support
Progent's certified MS Exchange 2016 migration consultants can help you in any and all facets of your migration to Exchange 2016 including planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your VMs, mailbox databases and logs; setting up HLB for high-availability CAS services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Progent's Consulting Support for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces major enhancements in performance, scale, data security, uptime, mobile computing integration, and built-in analytics and reporting. New features include PolyBase for handling SQL and NoSQ files in one appliance for data warehousing, Hadoop support, Always Encrypted mode, Mobile Report Publisher, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and onsite support to help businesses of any size to design, deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics ERP, Lync or Skype for Business, and SCOM.
CISM-certified Cybersecurity Management Consultants
Progent offers the support of CISM Premier network security management consultants. The Certified Information Security Manager (CISM) committee defines the basic competencies and worldwide standards of skill that IT security managers are expected to learn. It provides business management the confidence that those who have qualified for their CISM certification have the background and knowledge to deliver effective cybersecurity management and support consulting.
SharePoint 2019 Server Solutions Consulting
SharePoint 2019 delivers much of the modern look and feel drawn from SharePoint Online, serving as a transitional platform that bridges the traditional experience of SharePoint 2016 and the modern SharePoint environment. Progent's certified SharePoint 2019 and SharePoint Online experts offer economical online and onsite consulting expertise, application development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help you plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a cohesive intranet solution. To learn more, visit SharePoint 2019 configuration and development expertise.
Progent's Consulting, Development and Training Services for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a wide range of online services to help your organization to plan, develop, pilot test, install, administer, and debug applications powered by any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to migrate your legacy Excel applications to the latest versions of Excel, integrate Excel with iOS and Google Android smart phones and tablets, and identify and fix compatibility issues between different versions of Excel. Progent offers on-demand support to organizations looking for a fast fix to a stubborn issue related to Office Excel and Progent also offers full project management services for upgrading or developing line-of-business application software based on Excel. Progent's cost-effective online training for Office Excel can be customized to address the special requirements of individuals or teams.
Shared Help Desk Services
Progentís Co-managed Help Desk services make it possible for your IT organization to share the load for Help Desk services seamlessly between your IT staff and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution built around the top professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, status tracking, and metrics. For more information, refer to Progentís Co-managed Help Desk services.
Expert IT Support for Systems at Colocation Data Centers
There are hundreds of enterprise-class Internet Data Centers in the and larger cities across the United States, and Progent's colocation center expert consultants can improve your systemís fault tolerance and performance by helping you select a colo site that addresses the individual needs of your organization such as geographic location, space, connectivity, affordability, and extra additional features and services. Progentís colocation center support services are intended for companies with equipment housed at collocation hosting sites and in need of timely on-site service at the collocation site as well as remote support from Microsoft and Cisco Premier experts. Progent provides a variety of colo center consulting services including system architecture evaluation, Windows and UNIX server integration and maintenance, troubleshooting for server and telecommunications infrastructure, development and installation of high availability systems, defining and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and planning fault tolerant server cluster configurations.
VMware NSX Network Virtualization
VMware's NSX network virtualization platform allows you to build complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high degree of automation regardless of the hardware making up the underlying IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and fixes and can produce reports to verify complete service restoration, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can quickly restore the complete logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist you to plan, configure, test and maintain a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Office 365 Integration with On-premises Exchange
Microsoft allows you to create seamless hybrid networks that combine Office 365 Exchange Online and local Exchange deployments. This allows you to have specific Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can provide occasional support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and within budget. To find out more about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange systems, see Office 365 integration solutions with on-premises Exchange.
Consulting Services for SCOM 2012
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consulting experts have over a decade of experience designing, implementing, optimizing and repairing SCOM solutions and can provide organizations of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also help you to import and set up SCOM 2012 management packs based on industry best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises technical support to assist you to remediate serious issues uncovered by SCOM 2012. Progent also offers System Center 2016 Operations Manager (SCOM 2016) consulting services to assist your organization to migrate smoothly from SCOM 2012 to Operations Manager 2016.
Virtualization technologies enable businesses to optimize utilization, streamline network operations, and enhance workload uptime and data protection. run multiple virtual machines on a single physical computer. Typical usage scenarios for virtualization are hardware consolidation, inexpensive hosts for programs that only run on older OS software, and economical quarantining of software development or pilot environments from on-line ones. Progent's virtualization technology consultants can provide Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting services, Windows Server 2008 Hyper-V Virtual Server help, VMware vSphere and vCloud deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer virtual server support. Progent can install virtual machines to optimize performance, dependability and manageability while simultaneously lowering costs; suggest and test business recovery strategies that reduce downtown in case of a major failure; and deliver ongoing maintenance, troubleshooting, and engineering services as virtualization technology advances.
Contact a Progent Network Support Expert
To see how you can contact a Progent network support expert for online or onsite assistance in #(state), phone 1-800-993-9400 or visit Online Network Support.