Microsoft Exchange Server ConsultingProgent's Microsoft-certified consultants have over two decades of background assisting businesses of all sizes to plan, configure, and manage email systems built around Microsoft Exchange. For companies in North Carolina, Progent offers a variety of affordable Microsoft Exchange Server consulting and troubleshooting services to ensure that your company's Microsoft Exchange system features:

  • Data security
  • Rules-based virus and spam defense and content management
  • Dependability
  • Convenient access for off-site and on-the-road workers
  • Efficient administration utilities
  • Multi-media inboxes with voice messaging, IM, Presence, and conferencing services
  • Dependable and fast data backup and restoration
  • Full coordination of on-premises and cloud-based networks
Progent makes available to businesses a remote troubleshooting service staffed by Microsoft MCSE certified engineers to resolve Exchange Server problems rapidly. Progent's onsite network technicians can be sent in less than one day to businesses to most major cities in North Carolina. Progent's Cisco CCIE network engineers have the skill to provide assistance with challenging network issues that impact Exchange Server efficiency, and Progent's CISSP and CISA premier security experts can assist you to defend against or clean up after security breakdowns.

Progent's Exchange Server support and troubleshooting professionals can help your business to plan and implement efficient upgrades from out-of-date messaging systems to a current Microsoft Exchange release. Progent's 64-bit upgrade experts can help your company to evaluate the strategic advantages and costs of upgrading to a 64-bit edition of Exchange Server and can assist you to design and implement an economical migration plan to a 64-bit version of Microsoft Exchange Server. Progent's Power BI integration experts can help you use data from Exchange files to build modern visualizations to incorporate into interactive Power BI business analytics reports and dashboards. Progent can also assist your company to expand your Exchange-based email solution with the new generation of smartphones and tablets by providing wireless integration support services like Apple iPhone and iPad integration and Android smartphone integration.

Office 365 Exchange Online Integration with On-premises ExchangeMicrosoft supports seamless hybrid networks that combine Office 365 Exchange Online and local Exchange systems. This permits you to have certain Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical problems and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget. To learn more about Progent's online consulting support for integrating Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.

Also, Progent can provide 24x7 server monitoring to ensure your company's messaging system stays up and running, and Help Desk Services for efficiently resolving email issues encountered by your workers.

MS Exchange 2019 Planning and Configuration Services
Progent can assist your organization in any phase of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V; setting up HLB; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook. For more information, visit Progent's MS Exchange Server 2019 deployment services.

MS Exchange 2016 Server Consulting
Exchange 2016 Server's streamlined architecture allows simplified implementation and scale, higher utilization of hardware resources, and reduced operational expense. Microsoft Exchange Server 2016 also offers tighter connectivity with Office 365 apps, operation with Windows Server 2016, faster throughput, enhanced data loss protection (DLP), and better recovery, feature-rich support for Apple iOS and Android smart phones and tablets, full web-based administration, and a more functional web client. Find out more concerning Progent's Microsoft Exchange 2016 Server support services.

Exchange 2013 Server Consulting Services
Exchange Server 2013 includes major improvements to the functionality of Exchange Server 2010 and introduces powerful new features plus a revamped structure. These improvements affect vital IT areas like ease of administration, high availability (HA), security, operational costs, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the potential advantages of migrating to Exchange Server 2013, design a cost-effective validation and rollout plan, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and management services for Exchange 2013. Read more about Progent's Exchange 2013 support.

MS Exchange Server 2010 Integration
MS Exchange 2010 introduced breakthrough technology for high-availability, secure, integrated messaging. In comparison to Exchange Server 2007 or Exchange 2003, MS Exchange 2010 is more affordable to deploy and support, easier to manage and expand, richer in capabilities, higher performance, less vulnerable to single-point failure, more extensive in its support for mobile workers, and better equipped to protect sensitive information and defend against malicious assaults. Learn more concerning Progent's MS Exchange 2010 support services.

Exchange 2007 Server Consultants
MS Exchange 2007 Server is designed to meet the demands for data security, ubiquitous connectivity, high performance, and dependability. Microsoft Exchange Server 2007 offers designed-in fault tolerance that delivers world-class robustness to keep your messaging system up and running, protect you from spam and viruses, and help your company to adhere to regulatory requirements. Read more details about Progent's Exchange 2007 Server support services.

Microsoft Exchange 2003 Consulting
Exchange Server 2003 offers a reliable, scalable, and manageable infrastructure with round-the-clock email and group support plus reasonable cost of ownership. Exchange Server 2003 continues to be popular because it enables a wide range of collaborative activities, such as scheduling utilities, discussion groups, and group folders, and in addition allows access to information across physical, organizational, and protocol borders with features such as Instant Messaging, low latency data, and multimedia support. Despite the fact that Microsoft has withdrawn support for this older platform, Microsoft Exchange 2003 is nevertheless among the most popular versions of the Exchange product line. Progent's consultants can help your business to maintain your existing Microsoft Exchange Server 2003 solution or upgrade to a more advanced edition of Exchange. Find out additional details about Progent's Exchange Server 2003 support services.

Microsoft Exchange 2K Support
Unlike Microsoft Exchange 5.5, which uses its own directory, Exchange Server 2000 uses Microsoft Active Directory, providing a simplified administration and security architecture. Exchange 2000 retains a large user base despite the fact that Microsoft has ceased to support for this venerable platform. Progent's seasoned email professionals offer extensive experience working with Microsoft Exchange 2K and can assist your business to manage your existing Microsoft Exchange 2000 environment or show you the economic benefits of later releases of Exchange and help your company to migrate efficiently to a more advanced release of the industry's most successful email platform. Learn additional details concerning Progent's Microsoft Exchange 2000 Server consulting services.

Exchange 2016 Migration Support Services
Progent can assist your business with any and all phases of your Exchange Server 2016 upgrade such as coexistence, piloting, mailbox migration, decommissioning and management/end user training. Progent's Exchange consultants can help you to assess the business benefits of deploying MS Exchange Server 2016, plan and implement a smooth migration, and provide as-needed technical support. Progent can help you to create an Exchange 2016 environment that utilizes on-premises and/or cloud resources. Find out more details about ways that Progent's Exchange 2016 migration support services can help your organization to move non-disruptively from your current Exchange solution to MS Exchange Server 2016.

MS Exchange 2013 Migration Consulting Services
Microsoft Exchange 2013 includes significant improvements its predecessor Exchange 2010 and introduces new functions as well as a streamlined design. Progent can assist you to migrate to Exchange 2013 utilizing as much as possible of your current resources. Progent can also help you to configure MS Exchange 2013 Server with Lync 2013, SharePoint, and Office or Office 365 for advanced collaboration and enterprise search capabilities. Find out how Progent's Exchange 2013 migration support services can ensure that you upgrade efficiently to Microsoft Exchange Server 2013 for on-premises, cloud, or hybrid environments.

Microsoft Exchange Server 2010 Migration Expertise
Progent can provide expert help for every step of your Microsoft Exchange 2010 migration with services that include outsourced or co-sourced project management, site prep, project planning, cost estimates of all new software licenses and equipment needed, recommended sourcing, system testing at customer site or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange 2010 Server and Exchange 2003 or Exchange 2007, implementation the production system, deactivating the previous servers, and training for customer's support group and end users. Read more about how Progent's Microsoft Exchange Server 2010 Migration Support can help your organization to upgrade affordably and productively from your legacy Exchange Server system to MS Exchange 2010

Spam and Virus Filtering, Data Loss Protection plus Email Content Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering, data loss protection and email encryption solution that uses the technology of top information security companies to provide web-based control and comprehensive security for your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Content Filtering and Data Leakage Prevention.

Planning and Deployment Support for Microsoft Teams and Skype for Business Server
Progent's Microsoft Teams experts and Microsoft-certified Skype for Business integrators offer remote and on-premises expertise for companies of any size to evaluate the benefits of migrating to Microsoft Teams or Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud or hybrid deployment; interface Microsoft Teams or Skype for Business with SQL Server, Exchange Server, SharePoint and Office or Office 365; set up HA solutions; connect Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems like Cisco Video Interop Server. Progent's certified data security experts can assist you create and verify a security environment for your Microsoft Teams or Skype for Business solution that meets government and industry requirements.

Get in Touch with Progent for Microsoft Exchange Consulting and Troubleshooting
If your North Carolina company is in need if a Microsoft-certified Exchange support expert, contact Progent at 800-993-9400 or see Contact Progent.

Progent's Consulting Services for Microsoft Technology
For businesses of all sizes in the state of North Carolina, Progent's Microsoft-certified consultants can provide affordable online computer assistance and IT consulting services for the entire family of Microsoft .NET Enterprise Servers. Progent can deliver Windows Server 2019 upgrade consulting, Microsoft Windows Server 2016 hybrid cloud integration, Microsoft Windows 2012 R2 Server planning and deployment assistance, Windows Server 2008 consulting, and Windows 2003 Server technical support. Progent's migration, installation, optimization, and consulting services include system design, configuration, and management help for project analysis and documentation, local and off-site IT support and system repair, Help Desk Call Center Services, certified security consulting, IT outsourcing, and ProSight Virtual Hosting solutions.

Progent's Microsoft System Center 2016 consultants include System Center 2016 Operations Manager (SCOM 2016) experts, System Center 2016 Configuration Manager (SCCM 2016) specialists and System Center 2016 Virtual Machine Manager (SCVMM 2016) consultants who can help your organization to plan and implement Microsoft's platform for centralized management of hybrid cloud networks that incorporate on-premises resources and cloud-based infrastructure and services.

Progent also can deliver a broad range of online desktop support and troubleshooting services including Windows 10 migration consulting, Windows 8.1 consulting expertise, Microsoft Windows 7 maintenance, moving to 64-bit computing, moving to 64-bit computing, integrating Microsoft Office 365, and streamlining desktop configuration.

If your North Carolina company needs immediate remote support from a Microsoft certified consultant, refer to Progent's Urgent Remote Network Support.

Learn additional details about Progent's Certified Microsoft .NET Server Support.



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  • Les Kent has a 35-year history of successful network integration, executive management, sales, and operations. He has shown a knack for developing sophisticated information technology solutions during his time as as a network designer, application developer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and global enterprises.

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    Years of experience providing Microsoft expertise and Cisco network consulting has allowed Progent to develop an unmatched ability for serving branch offices that need network help with the responsiveness associated with with small organizations but which includes professional client interaction, thorough documentation, and adherence to corporate IT protocols. If your enterprise has a remote office situated anywhere in or any region served by Progent's engineers, Progent can offer a wide array of on-premises and off-site network consulting services and network design assistance.

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    System Center 2016 provides major improvements in the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10; unified management of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to plan and configure a new implementation of Microsoft System Center 2016, expand or tune an existing one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center environment.

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    ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup activities and enables rapid recovery of critical files, applications and virtual machines that have become lost or damaged due to component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide advanced support to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your business-critical data.

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    Progent's Linux support services offer small and mid-size businesses and software developers support for administering and maintaining Linux computers that operate with Microsoft-powered technology. Progent can give your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of expertise provides you with a convenient single source to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications solution that allows Linux and Microsoft coexistence by integrating Windows with leading Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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    Progent can assist your business to plan a migration to Teams from Skype for Business and configure, administer, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.

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    Progent can provide the expertise of RIM BlackBerry-premier experts who can help small organizations to design, manage, and repair BlackBerry solutions economically and successfully, eliminating the need for an in-house BlackBerry expert and reducing the expense and hassle of supporting a mobile wireless workforce. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-expert consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of expertise, in conjunction with Progent's efficient online service delivery model, provides small and mid-size companies an efficient option for incorporating BlackBerry devices and software seamlessly into their information system.

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    Progent provides nationwide online technical support and consulting services for companies that run environments based on variants of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft technology. Online technical support offers maximum leverage for your IT dollar by preserving client efficiency and shortening the hours charged for computer repair services. Advanced remote access tools and skilled service specialists and consultants combine to enable Progent to handle most IT issues without wasting time and money by going to your location. In most of situations your network issues can be dealt with by telephone or through a combination of phone help and remote connectivity. Progent can make available Cisco CCIE network engineers and CISM certified security specialists to help you with the toughest system issues.

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    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of the time wasted searching for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.

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    Progent can assist organizations of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help you to upgrade from an earlier release of SCVMM or from a third-party virtualization management platform, and Progent can help you to enhance and troubleshoot your current SCVMM ecosystem so you realize the highest possible return on investment.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business integrate and maintain Ciscoís security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the versatility to expand with your growing business requirements. Progentís Cisco-Certified network experts are familiar with Ciscoís complete line of hardware and software aimed at eliminating information pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can help you deploy Cisco products to get safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized client access control foundation for user authentication, permissions, and tracking from a graphical Web interface.

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    If you are developing UNIX or Linux applications in an environment that has Windows-based servers, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to focus on your area of high-value know-how without the continual distraction of managing your company information system. By using smart network monitoring and by delivering online and on-site assistance as your company needs it, Progent offers an affordable solution for managing an IT network that provides excellent reliability, security, and performance. Progent's Linux developer assistance services feature full-service information technology outsourcing, virtual server infrastructure, remote and on-premises service and repair, 24x7 monitoring services, and Help Desk Call Center services.

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    Progent can provide the support of a certified consultant with an extensive background integrating products from the leading telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to design, configure, upgrade, or maintain a telepresence environment that protects your current investment and optimizes the strategic value of your IT system. Progent also offers the services of network infrastructure consultants who can help companies of all sizes to build and maintain a network that delivers the performance, reliability, security, and scalability required to support your video conferencing/telepresence solution.

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    Windows Active Directory requires extensive hands-on experience to integrate optimally across an enterprise. Progentís Microsoft Premier engineers are skilled in designing, deploying, and troubleshooting complex Microsoft Enterprise AD projects. Progentís areas of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, dealing with legacy legacy version configuration objects in production Active Directory environments, and repair of unsuccessful configurations of Active Directory and Active Directory-integrated programs.

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  • Remote Support Job FAQ about Computer Consultant
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    For answers to common enquiries concerning being a consultant at Progent, refer to Working with Progent Frequently Asked Questions.


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