North Carolina Computer Support Services
for Small and Midsize Business IT Systems: Online Support and Repair
For small office computer networks located within the state ofNorth Carolina, Progent's Microsoft and Cisco qualified professionals can deliver phone help and remote troubleshooting to repair your computer system problems fast and affordably. Progent has developed enterprise-level expertise, software utilities, and support knowledge bases to identify and resolve IT problems while avoiding the cost and delays associated with in-person technical service visits.
If yourNorth Carolinabusiness is situated beyond the larger metro areas such asCharlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your nearby computer network support options may be limited in expertise, or unavailable during urgent situations. This results in a network environment that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progent’s team of expert network consultants average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a large range of technical tasks for a broad range of customers. This means you get not just the technical competency needed for the task, but a professional with proven methods for applying those skills to assist with efficient network solutions.
Cisco Firepower Firewalls Integration Experts
Cisco's Firepower Next Generation Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of advanced security features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco-certified CCIE firewall consultants can help you to design and carry out a smooth upgrade to Firepower Series firewalls from legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally control IT environments that span local offices, data centers, and cloud resources. For more information about Cisco's Firepower portfolio of Next Generation Firewalls, see Firepower Series firewalls consulting experts.
BI Reporting Consulting and Development
Progent’s BI reporting consultants can provide online and on premises consulting to help your organization with any aspect of BI reporting from troubleshooting or enhancing reports to planning and deploying a comprehensive business intelligence environment. Progent's management reporting consultants can assist you to support your existing reporting environment, assist you to migrate reports from a discontinued reporting platform to a current one, and deliver as-needed online mentoring tailored to your specific requirements. Progent’s management reporting consultants offer expertise in all popular BI reporting and visualization platforms including the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Designer.
iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer affordable remote consulting to assist your business to plan, deploy, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past specific technical roadblocks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, protected and efficient infrastructure that aligns with your computing model. Progent can also provide online or onsite training to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the business value of your IT network.
Progent's Consulting Services for SQL Server 2016
SQL Server 2016 introduces significant improvements in speed, capacity, security and compliance, uptime, BOYD support, and built-in business intelligence. Innovations include PolyBase for handling relational and non-relational files simultaneously for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Reports, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and on-premises support to help businesses of any size to design, implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft products such as Windows Server, Exchange, SharePoint, Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM).
Remote Workers Consulting Services
Progent has two decades of experience assisting small and medium-size businesses to design, implement, optimize, manage, and debug information networks that incorporate remote workers. For details about Progent's expertise for remote workers, visit at-home workforce expertise.
Virtualization Support
Virtual compute, storage and networking technologies enable IT organizations to optimize resource utilization, streamline network operations, and improve workload availability and data protection. operate several virtual machines on a single actual computer. Common usage scenarios for virtualization include hardware efficiency, low-cost platforms for programs that require older operating systems, and economical segregation of software programming or testing environments from production systems. Progent's virtualization technology consultants can provide Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking support services, Microsoft Windows
Progent's Customer Testimonials
Progent has delivered remote or onsite network support help to organizations in each state in the U.S. Many of these customers have expressed their high regard for Progent via testimonials to the quality of Progent's support personnel. Take a look at Progent's customer testimonials to learn what people have said about the high level of Progent's IT services
Google Cloud Platform (GCP) Planning and Integration Consulting
Progent's Google Cloud Platform (GCP) integration experts offer cost-effective remote and on-premises consulting to help businesses of any size to move any portion of their critical network resources to Google Cloud Platform services. This can save management hassle and equipment costs and allow access to Google's state-of-the-art machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security.
Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco Wi-Fi controller consultants can help you to configure Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or carry out a smooth transition to Cisco's latest Wi-Fi controller technology. Progent can provide support for hardware-based and software-only wireless controllers and can assist you to decide which type is appropriare for your wireless solution. For 802.11ac Wave 2 wireless controllers from Cisco, Progent offers Cisco 3504 wireless controller support, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller support.
System Center 2016 Consulting Services
Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10 clients; unified management of multi-OS networks that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide advanced online and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and install a new implementation of Microsoft System Center 2016, extend or optimize an existing one, migrate efficiently from a prior version of System Center, or debug your System Center environment.
ProSight WAN Watch Infrastructure Management
Progent’s ProSight WAN Watch infrastructure management service makes it easy and affordable for smaller organizations to map out, track, reconfigure and debug their networking appliances like switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that network diagrams are kept current, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating complex management processes, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, finding devices that need important software patches, or resolving performance issues. Find out about the entire ProSight series of value-priced outsourced network management services for small and medium-size organizations.
Contact a Progent Computer Consultant
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An index of content::
Consultant Windows Server 2012 R2 Active Directory
Windows Server 2012 R2 Multitenancy Remote Support
Progent's Microsoft-certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, train your IT support staff, develop an enterprise-wide security strategy, automate network management, assist with application development, and build and test a DR/BC plan.
24/7 ProSight VM Hosting Consulting
Private Cloud Solutions Technology Professional
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's production servers in a solution that gives the maximum level of availability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management options are built upon proven virtualization platforms that allow small companies with mixed- platform IT systems to economize significantly on the costs of capital investments, system maintenance, and IT management while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.
Citrix XenApp Application Delivery Professional
24-7 Consulting Citrix XenApp Application Virtualization
Progent's Citrix-certified experts can assist your business to design, implement, manage, and troubleshoot a virtual application delivery and management system built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for distributing server and client-side applications, and Progent's remote datacenter support consultants can assist you to administer and support a remote datacenter that features high availability, enhanced security, and rapid disaster recovery.
Example Application Operations Manager
MOM 2000 Case Study
Before Progent’s Microsoft Operations Manager solution, system problems were approached reactively, once workers complained about them. With the help of proactive, computer generated warnings and trend reports created by MOM, Progent can now fix server problems before they grow to be serious enough to impact network availability. Because of Microsoft Operations Manager, Progent can deal with potential problems before customers suspect that the problems exist. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class service continuity, security and productivity.
SonicWall TZ350 Firewall Security Consultants
Urgent SonicWall NSA 6650 Firewall Consulting
Progent's SonicWall firewall consultants can show you how to configure, maintain, and tune SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end security plan and design security into your corporate processes.
Microsoft Forefront TMG Support and Setup
Threat Management Gateway 2010 Setup and Support
Forefront Threat Management Gateway is based on the powerful security capabilities of Internet Security and Acceleration Server 2006 and provides a centrally managed web gateway that delivers a single-server solution for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security reporting features, allows customized reporting generated by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to lower costs and enhance availability. Progent's Microsoft consultants can assist you to plan and execute test and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, AD, SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also assist you to migrate economically to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Top Rated Security Auditor WatchGuard Firebox T15 Firewall
WatchGuard Firebox T-Series Firewall Network Intrusion Penetration Testing
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.
Services Mac Backup
Consult HP Data Protector
Progent offers economical remote support from IT engineers with expertise in a broad array of utilities and services that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and handhelds. Progent can provide help for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist your company to install, enhance, or maintain data backup systems for a range of architectures including local, edge to datacenter, cloud-based, or hybrid.
Information Risk Assessment Consulting
Top Rated Specialists Computer Security Vulnerability Assessment
Progent has created several network security packages designed to provide larger corporations an independent and comprehensive security evaluation from a group of premier security engineers. All Progent's network security assessment packages feature a suite of services like network scans from within and from outside your network firewall, professional interpretation of results by accredited security consultants, creation of a paper explaining the findings, plus an interactive high-level executive outbrief and an in-depth interactive outbrief for in-house network administrators.
SCCM 2012 Reporting Network Engineer
SCCM 2012 Patch Management Network Consultant
Progent's Microsoft-certified consultants can help your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy change management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can help you to create an infrastructure that fully supports SCCM 2012 by delivering expertise with related Microsoft technologies including ADDS, Microsoft SQL SSRS, and Internet Information Services.
Consultant Services MOM 2007
Microsoft System Center Operations Manager Consultants
Medium-size businesses can enjoy all the benefits of Operations Manager 2007 and have quick availability of Progent’s Microsoft and Cisco Premier network consulting professionals. With Progent's economically priced network support programs, mid-size businesses can select a simple co-sourcing service program based on Operations Manager with server monitoring, proactive alerts, in-depth reporting, Help Desk support, and remote service. For businesses with mission-critical applications who need non-stop networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide mid-size business networks world-class availability, security and performance.
Immediate VirtualPC for macOS Engineer
Windows Emulation for macOS Online Consulting
For companies that have a mix of Mac and Windows desktops, there are two popular alternatives for using Windows-dependent software on an Apple Mac: remote access to a physical Windows PC or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach a Mac to a remote Microsoft Windows-powered PC to run Microsoft Windows programs and access network resources. Virtual PC for Mac emulates Windows on a Mac computer so that you can run Microsoft Windows applications directly. Progent's macOS and Mac OS X technology support experts can help your organization to manage these products for using Microsoft Windows applications on your Macs and can also assist your organization to evaluate and configure other products for Windows platform simulation.
Linux Network Monitoring, Nagios and MRTG Consultancy
Support Nagios
Nagios and MRTG are powerful, license-free monitoring tools that run on the Linux OS and can be used to analyze UNIX networks, Windows systems, or mixed-platform systems where the Linux OS and Windows coexist. The Nagios monitor allows network managers to monitor network services such as POP3, HTTP, SSH, and NNTP. MRTG permits you to track the traffic in and out of SNMP-enabled network appliances including processors, routers, and switches. Progent's system monitoring engineers can help you use both these programs to streamline and repair your computer network.
Microsoft Access software programming Professional
Office Access database Contract Development
Progent offers affordable remote support for all editions of Microsoft Office Access including desktop and browser-based versions and offers advanced support for Access application programming, database conversion, performance optimization, BI reporting, and maintenance. Progent also can provide tailored webinar training for Office Access development and database management.
Check Point Software Blade Network Security Test
24x7 Check Point 3000 Firewalls Auditor
Progent's Check Point Software consultants can show you how to choose and deploy Check Point Software Firewall/VPN software and appliances powered by Check Point's technology to provide an affordable and effective security solution for your corporate network. Progent can also show you how to integrate other Check Point products including Check Point ZoneAlarm and Check Point UTM-1 appliances with security solutions from other suppliers and provide a single stop for continuing network support, administration, training, and consulting services.
Meraki Access Point Management Network Consulting
Award Winning Meraki Wi-Fi AP Professionals
Progent's Cisco-Meraki Wi-Fi access point experts can help you to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco appliances for unified management.
Windows Server 2012R2 upgrade Specialists
Consulting Services Windows Server 2012 R2 Live Migration
Progent's certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, optimize your infrastructure for local, multi-location, cloud-based, and hybrid environments, train your IT support, staff, create an enterprise-wide security plan, streamline network administration, assist with application development, and generate and test a DR/BC plan.
Video Conferencing Online Consulting
SCOPIA Video Conferencing Consultant Services
Progent offers the support of a certified engineer with an extensive background deploying products from the leading video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to design, install, upgrade, or troubleshoot a video conferencing environment that protects your current investment and maximizes the strategic value of your information system. Progent can also provide the services of infrastructure consultants able to help companies of all sizes to build and maintain a communications network that delivers the performance, reliability, protection, and scalability required to accommodate your video conferencing/telepresence solution.
Specialists Windows Server 2008 BranchCache
Microsoft Windows 2008 R2 Specialists
Microsoft Windows Server 2008 represents a major advance in making information networks more protected and fault tolerant, simpler to virtualize and administer, faster, and able to provide an improved platform for web publishing. Progent can assist your business benefit fully from the improvements built into Windows Server 2008 by delivering Microsoft-certified consulting, tech support, training, staffing, network monitoring, and security engineering expertise.
Open Now Amazon MWS Programming
Amazon MWS development Outsourced Programming
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can broaden their reach, lower their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.
Consultant Aironet 802.11ac AP Upgrade
Support Aironet 802.11ac Access Point
Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide remote or on-premises configuration and debugging services to assist your organization to design, implement, update, tune, manage and troubleshoot Aironet wireless AP deployments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to combine your wireless environment with your wired network and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is easy to administer and scale. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, location and configuration of Aironet wireless APs to work with your specific office design, construction, and expected workloads.
Citrix virtual desktops Consultants
On-site Technical Support Citrix HDX
For desktop virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist you to design a XenDesktop solution that improves the business value of your information network; integrate XenDesktop software with your physical and virtual servers, user devices, and peripherals; upgrade your older virtual desktop software to current versions of XenDesktop; and deliver advanced remote technical support. Progent can also train your IT staff to adhere to industry leading practices to maintain XenDesktop effectively.
Professionals Solaris
Solaris Consulting
Progent's Solaris platform consulting experts offer small and mid-size companies and software developers assistance with managing and supporting Solaris systems that operate with Microsoft-based networks. Progent can give your business contact with Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad range of experience offers you a convenient one-stop consulting firm to help you build and maintain a protected and robust mixed-platform network and communications solution that supports Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Small Office Server Troubleshoot Expert
CISM Security Security Small Office installation and Administration
Progent provides the help of Microsoft and Cisco-Premier network support professionals to show customers affordable ways to help organizations optimize the value of Microsoft and Cisco products. For networks that range from small offices to large corporations, Progent's expert consultants can help you improve your network's e-mail architecture, security, reliability, throughput, and network administration.
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