For small company networks located throughout the state ofNorth Carolina, Progent's Microsoft certified consultants can provide online assistance and remote troubleshooting to repair your network systems problems quickly and affordably. Progent has developed enterprise-class expertise, sophisticated utilities, and support knowledge bases to diagnose and fix computer network problems while avoiding the high cost and time delays associated with onsite service calls.
If yourNorth Carolinabusiness is located beyond the larger metropolitan areas such asCharlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your local network systems support options may be limited in skills, or not available during a crisis. This results in a office network that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís staff of network consultants average more than ten years of real-world industry experience, in the trenches of network systems support, performing a large range of technical projects for a varied range of customers. This means you obtain not only the technical expertise needed for the task, but an expert with demonstrated methods for applying that expertise to provide excellent network solutions.
Fortinet NGFW Firewall Experts
Fortinet FortiGate next-generation firewalls are industry leaders in offering top performance for encrypted data inspection. Progent's Fortinet firewall consultants can assist your business to integrate your Fortinet FortiGate security appliances to protect your digital resources at the network perimeter, within the data center core, at branch locations, and at the cloud edge. To learn more, visit Fortinet NGFW firewall consultants.
Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants offer expert remote consulting to assist businesses of any size to connect their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help your it team to design and manage hybrid environments that support Windows and Linux operating systems and apps in hybrid architectures that seamlessly combine physical IT assets as well as public cloud services. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud integration support services that include Office 365 integration solutions with on-premises Exchange deployments and Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting.
ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of time thrown away searching for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more about Progent's ProSight family of managed IT services for small organizations.
Progent's Consulting, Programming and Training Services for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants offer a wide variety of online services to help you to design, develop, pilot test, deploy, manage, and troubleshoot applications based on any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to migrate your current Excel applications to the latest releases of Excel, integrate Excel with Apple iOS and Android smart phones and tablets, and resolve compatibility issues between different releases of Excel. Progent offers on-demand help to clients looking for a fast solution to a stubborn issue related to Excel and Progent can also provide full project management services for upgrading or developing mission-critical applications built on Office Excel. Progent's cost-effective online training for Office Excel can be custom tailored to address the needs of individuals or groups.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can assist you to configure Progent's ProSight Email Guard Security Gateway to enforce specified content security policies for scanning the content of outbound email messages and attachments and preventing users from sending confidential or unauthorized data or spam. ProSight Email Guard's email content filtering technology can also help organizations avoid reputation loss and keep compliant with industry security standards and government mandates such as HIPPA, Sarbanes-Oxley and PCI DSS. Find out more about Progent's entire ProSight series of affordable managed services for small organizations.
Immediate Assistance for Urgent Problems
With Progentís urgent remote network troubleshooting services, you can receive instant assistance for issues that are causing network disruption. Online support eliminates the long wait and increased expense required for on-site technical help. For typical network administration work, Progentís online support engineers can complete most jobs within a few minutes of receiving a request, instead of forcing you to wait for hours for on-premises help to show up.
NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with continual replication to provide fast, zero RPO disaster recovery between datacenters that are up to 185 miles (300km) apart. Progent can provide access to a certified NetApp MetroCluster consultant who can assist your business to design, configure, manage, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by providing help with tasks such as assigning shelf IDs, arranging plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery system to verify adherence with information assurance standards and regulatory mandates.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX expert to help your organization design, deploy, manage and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere and vCloud consultants offer world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for managing private and hybrid cloud environments that provide high uptime, data security, and disaster recovery.
Google Cloud Platform (GCP) Integration Consulting
Progent's Google Cloud Platform integration experts offer cost-effective online and onsite consulting to help businesses of any size to move any part of their core IT resources to Google Cloud Platform services. This can reduce time and hardware costs and enable the use of Google's cutting edge machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including needs analysis, preparedness assessment, system design, testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Office Access Software Programming
Progent's Office Access consulting experts can provide affordable online consulting services for all releases of Office Access including Access desktop and Access Web App and can provide advanced support for application programming, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored online classes for Office Access programming and database management.
IP Voice Integration Support Services for At-Home Workers
Progent can help small and mid-size businesses to deploy VoIP platforms to give their at-home employees the advantage of seamless extensions of the corporate phone system. For details about ways Progent can assist your remote workers to integrate and debug IP voice solutions, see IP voice solutions for an at-home workforce.
Progent's Consulting and Training Services for Office Desktop and Office 365
Progent's certified Office and Office 365 consultants can help companies to incorporate Microsoft Office desktop and Microsoft Office 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless solution that provides quick return on investment and enables improved business results. Progent can help your company to interface Microsoft Office or Office 365 applications with each other and with other core Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent's consultants can also help you to resolve compatibility problems between different versions of Office and offers live online Microsoft Office and Office 365 instruction to individuals and teams.
Conferencing Support Services for At-Home Workers
Progent's consultants can assist small and mid-size companies to implement and troubleshoot teleconferencing applications to allow their telecommuters to interact safely and productively with fellow workers and clients. For information about ways Progent can help organizations to install and manage conferencing technology for an at-home workforce, go to video conferencing support services for telecommuters.
Progent's Cloud Integration Support for Microsoft Windows Server Essentials
Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile platform that allows small organizations to transition from the traditional stand-alone in-house datacenter to the modern hybrid networking paradigm that includes local and virtualized cloud-based resources. Progent's certified Windows Server 2012 R2 Essentials consultants offer budget-friendly online consulting and technical support for Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential business advantages of moving to Windows Server Essentials and adopting a hybrid local/cloud-based model for your computing environment. Progent offers comprehensive project management to help you design and execute a smooth migration to Windows Server Essentials, Office 365, and other Azure Cloud applications and services. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange and Azure planning and integration consulting services.) Progent can also provide continuing consulting help, troubleshooting, and training.
Talk to a Progent Computer Support Expert
To find out how you can contact a Progent computer consultant for remote or on-premises assistance, call 1-800-993-9400 or visit Online Network Help.