North Carolina Computer Network Consultants
for Small and Medium-size Business Computer Networks:
Online Support and Repair
For small office network systems located in the state of North Carolina, Progent's Microsoft and Cisco authorized professionals can deliver phone help and troubleshooting to fix your network systems issues quickly and cost effectively. Progent has developed world-class skills, software utilities, and support knowledge bases to identify and fix IT problems without the high cost and delays associated with in-person technical service calls. If your North Carolina business is situated outside of the larger metro areas such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your local network systems support choices may be limited in expertise, or not available during an emergency. This can result in a computer network that is unusable or causing productivity loss due to technical problems continuing for too long. Progent's staff of network engineers average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a varied range of clients. This means you obtain not just the technical expertise needed for the job, but a consultant with proven methods for applying that expertise to provide excellent network solutions.
Microsoft Teams Planning and Integration Experts
Teams is the successor to Skype for Business Online as Microsoft's premier cloud service for group communications and cooperation. Progent's Teams and Teams Premium experts can help you to plan a migration to Microsoft Teams from Skype for Business and configure, manage, and debug a cloud or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of WiFi 6/6E access points (APs), security gateways, and managed switches. UniFi appliances running throughout multiple sites with any number of APs can be remotely provisioned and administered with free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent offers the expertise of veteran Wi-Fi professionals who can assist you to assess the value of UniFi technology for your environment and help you to plan, install, manage, and troubleshoot your UniFi solution. For details, see Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.
Microsoft SharePoint 2013 Consulting Support
Progent has been providing SharePoint support since the initial product was published. Progent's SharePoint Server 2013 experts can assist you to maintain your current SharePoint deployment or upgrade a modern on-prem release of SharePoint or to SharePoint Online for a cloud-based or hybrid solution. For details on upgrading, refer to SharePoint Server 2019 migration services.
Duo MFA two-factor Authentication (2FA) Services
Progent's Duo authentication services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a secured online account and enter your password you are requested to confirm your identity via a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of out-of-band devices can be utilized as this second form of authentication including a smartphone or wearable, a hardware token, a landline telephone, etc. You may designate multiple validation devices. For details about Duo two-factor identity validation services, refer to Duo MFA two-factor authentication services for access security.
MySQL Application Programming and DBA Consulting
Progent's MySQL software developers, database architects, and database administrators offer cost-effective remote database administration or application development support and can assist organizations of any size to configure and manage MySQL in a reliable IT environment that offers high levels of speed, expandability, and security. Progent also has proven skill assisting companies migrate applications from an Oracle environment to MySQL.
SonicWall-certified Firewall Integration Consultants
Progent's SonicWall firewall experts can help you configure, maintain, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end security plan and design protection into your corporate practices. To learn more, refer to SonicWall firewall consulting services.
Simple Sign-on and Billing Structure
Progent's simple by-the-minute billing policy has no complex contracts, retainers or hidden fees. Many other companies have minimum charges or other extra fees that increase support costs. For remote support from Progent during regular business hours, you only get billed for the time spent working on your problem. If it only requires ten minutes to resolve your issue, then you are only charged for ten minutes. For advance scheduled onsite service work booked more than twenty-four hours in advance, you are charged exclusively for the time when a Progent expert is actually on-site solving your problems. Just Progent's value priced by-the-minute rate. For emergency same-day onsite service calls, you might be charged for our consultant's travel time, but never a higher emergency rate. Because Progent has a large pool of expert consultants located within the entire service territory, an available consultant is usually close by to assist. Progent can also offer on-premises technical support to most zip codes in the United States within one business day of answering a support request. Progent's online technical support group has delivered help to small businesses in every state in the U.S (Refer to Progent's customer testimonials.)
Economics of Helpdesk Management and Co-management Services
Progent's Help Desk management and co-management service programs allow companies to save money, improve output, and adjust rapidly to fast-changing economic conditions. Progent's Shared Help Desk Call Center services deliver substantial budgetary and operational advantages when compared to a Help Desk composed of an internal technical support team. The cost for Level 1 support for Progent's Co-managed Help Desk service averages less than $18/user/month. To learn about the advantages of Progent's Outsourced and Co-sourced Help Desk Call Center services, visit Progent's outsourced Help Desk benefits.
ProSight WAN Watch Infrastructure Monitoring and Management
ProSight WAN Watch infrastructure monitoring and management service makes it easy and inexpensive for small and mid-sized organizations to map, track, optimize and debug their connectivity hardware like routers, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are always current, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when potential issues are discovered. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that need critical updates, or resolving performance problems. Read more about Progent's complete ProSight line of low-cost network management outsourcing services for small businesses.
Windows 11 Solution Planning and Migration Consulting
Progent's Windows 11 consulting experts can provide an array of services for Windows 11 including cloud integration, mobile management, teleworker connectivity, data and identity security, centralized provisioning, and Help Desk Call Center services. Progent can also help you to create and implement an efficient upgrade from Microsoft Windows 10 to Windows 11. For more information, refer to Microsoft Windows 11 planning and migration expertise.
Microsoft System Center 2016 Planning and Integration
Microsoft System Center 2016 provides major improvements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of multi-OS networks that include Linux, Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to design and configure a new deployment of Microsoft System Center 2016, extend or optimize an existing one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center solution.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of network security professionals. GIAC accreditations are recognized by businesses and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer help with all of the network security disciplines covered within the GIAC certification such as evaluating network vulnerability, security incident management and response, traffic analysis, web-based services security and SIEM solutions for compliance with government requirements for reporting events.
MSP360 Backup Solutions
Progent's data protection experts can help your company to create, implement and debug a backup/restore solution built around MSP360 software. MSP360 enables file or image-based backup/restore for virtual machines and physical computers, works with all leading public clouds, and permits businesses to build a backup solution with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from human mistakes, system errors, ill-intentioned users, and malware assaults such as ransomware. For more information, go to ProSight DPS 360 Backup services.
Exchange 2010 Server Migration Consulting
Progent's Microsoft-certified Exchange 2010 Server consultants can help you to maintain and troubleshoot your existing Exchange Server 2010 deployment or provide the expertise of seasoned Microsoft Exchange 2016 professionals and Office 365 Exchange Online consultants to help you determine the value of upgrading to a modern release of Microsoft Exchange that delivers quick return on investment by increasing your workers' efficiency, cutting the cost of hardware and support, simplifying management, and consolidating your vital communications platforms.
Get in Touch with a Progent Network Support Expert
To see how you can access a Progent computer consultant for online or on-premises expertise, call
An index of content::
Consultants ProSight IT asset management
network infrastructure documentation management Consulting Services
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate up to 50% of the time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it.
Microsoft 365 Security Support and Help
Office 365 Excel Integration Technology Consulting Services
Progent can help your business to understand the many subscription plans available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based resources.
Progent Cybersecurity Experts in the News Services
Progent Cybersecurity Press Relations Engineer
Progent in the News is managed by cybersecurity expert Darrin Johnson.
Largest Windows Server 2016 Cloud Witness Technology Professional
Windows Server 2016 Hybrid Computer Consulting
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to help organizations of all sizes to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Technical Support Services Exchange Server 2003
Microsoft Exchange 2003 Upgrade Professionals
Progent's expert support team can help you design and implement an efficient in-place Microsoft Exchange 2003 upgrade strategy that avoids network disruption, reduces long-term support demands, and makes your Exchange 2003 Server easy to administer. For complicated multi-server or multi-location migrations, Progent offers the background to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and design offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
Remote Support Services Remote Monitoring and Reporting
Microsoft Operations Manager Consulting
Small to mid-sized businesses can now get all the benefits of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft certified network consulting experts. With Progent's affordably priced network support packages, mid-size businesses can select a basic co-sourcing package built around Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager to provide small company information systems world-class reliability, security and productivity.
Urgent Consultant Services iPhone patch management
Remote Consulting Patch management services
Progent's managed services for software/firmware update management offer businesses of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoint devices scanners, network appliances like switches and Wi-Fi access points, and Internet-of-Things devices like alarms and health monitors.
Computer Engineer Remote Workers Endpoint Management
Remote On-site Support Remote Employees Endpoint Management
Progent can assist small and medium-size companies to configure efficient endpoint management and monitoring platforms for administering endpoint devices used by telecommuters.
24-7 Ubiquiti UniFi WiFi access point Consultant Services
Ubiquiti UniFi XG AP WiFi access points Consultancy
Progent can provide quick access to the expertise of seasoned Wi-Fi consultants who can assist you to assess the value of Ubiquiti UniFi wireless access points for your company and assist you to plan, deploy, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to select, configure, and position UniFi wireless access points for optimal signal coverage and throughput.
24 Hour Windows Server 2008 R2 Integration
Windows Server 2008 DirectAccess IT Consultant
Windows Server 2008 is an important advance in making IT networks more secure and available, easier to virtualize and administer, faster, and able to provide a better platform for web hosting and development. Progent can assist your company get the most from the enhancements built into Microsoft Windows Server 2008 by delivering certified consulting, tech support, education, temporary staffing, monitoring, and security engineering services.
Professional network evaluation Lab
Top Rated VLAN Test Lab Consultancy
Progent's Test and Training Lab located at the QTS Colocation Center can be used for testing line-of-business applications, developing efficient system upgrade methodologies, assessing and optimizing performance, designing or validating business continuity strategies, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent clients who lack adequate in-house resources to configure effective pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping vital IT projects on schedule.
Specialists Live Communications Server 2007
Technical Support Microsoft LCS Server 2007
MS Communications Server delivers IM and presence in an extensible, world-class solution featuring enhanced security, seamless compatibility with other Microsoft software, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated operational efficiencies, enhanced worker productivity, and stronger intellectual property protection with this simple-to-administer, fault-tolerant IM platform. Effective deployments of Microsoft Office Communications Server require extensive planning and thought before roll out. Progent's Microsoft-authorized consultants can deliver the expertise necessary to deliver all the advantages of Microsoft Office Communications Server throughout your whole organization.
800 Series ISR Router Support
RV Series VPN Router Online Technical Support
Cisco offers a full array of routers that includes routers built to provide the security, bandwidth, and availability required by organizations ranging from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your IT system and to make it easy to grow as you support new users, start new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS platform, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Series Routers.
Online Wireless Site Survey Professionals
WLAN Site Survey Support and Setup
Progent's wireless site survey services make it easy to plan, install and troubleshoot a Wi-Fi network optimized for your environment, offering your business a wireless solution that has the reception, performance, capacity, QoS, security, and hand-off ability your business requires. Wi-Fi site survey services from Progent include remote predictive modeling for planning a wireless network and on-premises survey services for confirming, tuning, and debugging a functioning Wi-Fi LAN.
After Hours Engineers Private Cloud Solutions
24 Hour Private Cloud Virtual Datacenter Hosting Professional
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the highest degree of availability and scalability and is also simple to move to another host. ProSight Virtual Hosting options are based upon mature virtualization techniques that allow small companies with multi- platform environments to save significantly on the expense of capital equipment, system support, and network administration while benefiting from world-class reliability and an unmatched level of vendor independence.
Horizon3.ai NodeZero Certified Cybersecurity Pen Testing Cybersecurity Firms
Horizon3.ai NodeZero Cybersecurity Pen Testing Network Consultant
Progent's certified cybersecurity consultants can perform NodeZero-powered penetration tests to verify your security monitoring and protection systems and policies are correctly configured and effective.
SQL Server 2012 Security Specialist
Network Consultant SQL Server 2012 xVelocity
Progent offers the support of certified engineers as well as seasoned software programmers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and security professionals to help your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and define an efficient and secure IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Microsoft Certified Expert Support and Help Windows Server 2016 Load Balancing
Windows Server 2016 Hybrid Integration Technical Support Services
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Google Cloud Anthos Consultant Services
Google Cloud VM Services
Progent offers cost-effective remote and on-premises consulting to help businesses to migrate any portion of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and enable the use of Google's cutting edge machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
VMware VirtualCenter Engineers
VMware vRealize Orchestrator vRO Professionals
Progent offers the assistance of a certified VMware VCDX expert to help you design, deploy, manage and troubleshoot VMware vSphere-based virtualization ecosystem for local datacenters, private and public clouds, or hybrid deployments. Progent offers advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and public cloud and hybrid cloud environments that provide high availability, fault tolerance, and disaster recovery.
Remote Consulting Microsoft Exchange 2016 Upgrade
Microsoft Exchange Server 2016 Upgrade IT Consultants
Progent can assist you in any and all facets of your migration to Microsoft Exchange 2016 including designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Engineers ProSight IT documentation management
domain management Consultant Services
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate as much as half of time spent looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it.
Juniper Junos J-Web Consultant
Juniper Junos BGT Security Audit Services
Progent's Juniper-certified network consultants can help you to plan and deploy Juniper Firewall/VPN technology, optimize and support your network infrastructure, and migrate smoothly from discontinued equipment to current versions. Progent's Junos OS engineers can provide expertise with Juniper's flagship network control software to enable your business to streamline the management and improve the protection of your Juniper VPN devices and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations maintain networks that include a mix of Juniper's OS platforms.
Flexential Internet Data Center Consultants
Flexential Colocation Center Services
Progent makes use of the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent has a group of network consultants located in the Tampa area, and Progent also offers remote support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware professionals, and veteran disaster recovery/business continuity preparedness consultants. Progent can also help your business to design and carry out a migration to the Flexential facility by providing services like planning solution architecture, specifying hardware components, system setup and testing, troubleshooting, streamlining online management, and training your network support team.
Small Business WAP561 Onsite Technical Support
Network Engineer Small Business WAP571
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to configure, manage, and debug Cisco Small Business Wi-Fi Access Points.
Online Support Services CUCM and SIP
Remote Troubleshooting IP PSTN
Progent's Cisco-certified SIP integration experts can help you to design, deploy, maintain, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer affordable remote or onsite support to help companies to move smoothly to a productive unified communications environment that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business Server and Lync Server for connectivity to a SIP-based IP PSTN trunk.
Expert Microsoft Certified SQL 2008 Reporting Services Programming Firms
Microsoft SQL Specialists
Progent's Microsoft-certified SQL Server application programmers and DBAs can provide online expertise to help organizations of all sizes to build, administer, and maintain applications powered by the Microsoft SQL Server RDBMS and .NET architecture. Progent's SQL Server consultants offer support for any facet of application development in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.
24 Hour Antispam Consultant
Small Business Subscription Antivirus
Email Guard by Postini provides continually updated spam and virus blocking, data filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and service specialist. If your business is too small to purchase for a standard Postini license, you can still have access to Postini's Perimeter Management technology via Progent's E-Mail Guard antispam and anti-virus aggregation program. Progent's certified email protection professionals can show you how to devise an email defense strategy that includes antispam and antivirus technologies and policies.
SBS 2011 On-site Support
Small Business Server Premium Add-on Technical Support Services
Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the foundation for a powerful but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT expert with hands-on background and extensive experience in designing and building cohesive and comprehensive business technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, managing, and troubleshooting network environments powered by the SBS line of servers and applications.
Integration Services ProSight NinjaOne Patch Management Automation
ProSight NinjaOne Server and Desktop RMM On-site Technical Support
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the health of vital devices that drive your network environment. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so any potential issues can be addressed before they can impact productivity.
Biggest Online Support Services Windows Server 2016 and SCOM
Windows Server 2016 and System Center Online Support Services
Progent's certified IT consultants offer Windows Server 2016 integration consulting to help organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Remote Troubleshooting ASA 5500-X Firewall with Firepower
ASA Firewall with Firepower IT Consulting
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer unified control of advanced security features like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and execute a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's subscription-based security services to build and centrally control network environments that span branch offices, data centers, private clouds and public clouds.
Remote Microsoft Expert Services Skype for Business and Cloud Voicemail
Skype for Business Chat Consultancy
Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network voice communication. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and simplify administration through integration with Active Directory. Lync can also reduce expenses by doing away with VoIP hardware and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's certified unified communications experts offer online and on-premises support to help your company to manage and troubleshoot your current Lync 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
Computer Consulting On Demand Staffing
On Demand Staff Augmentation Services Online Help
Progent's temporary staff augmentation services enable businesses to meet the need for network professionals without incurring the costs and delays that come with identifying and recruiting reliable technical help and without adding to your full-time head count.
Mandrake Linux Consultant
Online Help Debian Linux
Progent's Linux consulting experts offer small companies and developers support for managing and supporting Linux systems that coexist with Microsoft-powered networks. Progent offers your business access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This broad range of expertise offers you a convenient one-stop source to help you build and maintain a protected and robust mixed-platform network and communications solution that allows Linux and Microsoft coexistence by integrating MS Windows with leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Top Technology Consulting Services Tracking Service Costs
Services Documentation Information Technology Consulting
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all billed services. Unlike many freelance consultants or small service organizations who offer scant documentation or details of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the support reports sent by each staff member to every client. The practice of documenting and archiving service records results in more effective support and eliminates a slew of common problems such as when a support client is virtually held captive to a consultant who refuses to release the keys to the kingdom.
Email Quarantine Consulting Services
ProSight Email Guard Content Filtering Engineers
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide web-based management and world-class protection for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.
Support Services SQL Server
24/7 Microsoft SQL Server Information Technology Outsourcing Group
Progent's Microsoft-certified SQL Server developers and database administrators offer online expertise to help organizations of any size to build, administer, and troubleshoot applications powered by the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server consultants offer help with any facet of application development in environments that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
SentinelOne XDR Services
SentinelOne Singularity Complete Integration Professionals
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes AI software and expert services to provide cutting-edge endpoint detection and response.
Cisco RADIUS Security Integration Services
Top Quality Online Help Cisco Virtual Private Network
Cisco's security and remote connectivity technology for small to medium sized companies offer a complete range of manageable security products to let you protect your entire information system. Cisco's VPN line includes switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that fit best with your business objectives.
Microsoft Teams PSTN Gateway Consultants
Microsoft Teams VoIP Consultant
Progent can help your business to plan an upgrade to Teams from Skype for Business and install, manage, and debug a cloud or mixed deployment of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Azure VHD Engineer
Azure Planning Consulting Services
Progent's consultants can help you to plan and carry out an efficient move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both onsite and cloud assets.
System Center Operations Manager Remote Support Services
Remote Technical Support Microsoft Operations Manager
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, enhancing and fixing System Center Operations Manager environments and offer organizations of any size expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability required to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to help you to remediate critical problems detected by SCOM 2012.
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