For small company networks located within the state of North Dakota, Progent's Microsoft qualified technicians can provide online support and troubleshooting to solve your network problems fast and cost effectively. Progent has acquired world-class expertise, sophisticated tools, and support databases to troubleshoot and fix IT problems while avoiding the cost and delays associated with onsite service dispatches.
If your North Dakota small business is located beyond the larger urban areas such as Fargo, Bismark, or Grand Forks, your nearby computer network support options may be limited in skills, or unavailable during urgent situations. This results in a network environment that is unstable or causing wasted time due to technical problems continuing for too long. Progentís group of network engineers average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a diverse range of clients. This means you obtain not just the technical skills needed for the task, but an expert with demonstrated methods for applying those skills to assist with cost effective network solutions.
Part-time Chief Information Officer Services
Progent can supply organizations with an IT management expert who can serve as a part-time Chief Information Officer. This experienced technology executive can offer long-term direction to assist your company to deploy appropriate technology to improve business operations so they align better with your corporate goals. Your company can create and implement a well thought out information technology plan without incurring the cost of a full-time senior IT executive. Critical services Progent's part-time CIO can perform include growth strategies, establishing IT budgets, creating models for TCO and ROI, optimizing business processes, negotiating contracts with vendors, establishing security and compliance policies, business impact analysis, streamlining network administration, patch management, network asset documentation management, and disaster recovery preparedness.
World-class Cisco Support from Expert CCIE-certified Consultants
Progent is the leading source of easy, immediate, and affordable access to Cisco CCIE Certified consultants. Cisco Certified Internetwork Experts are elite network gurus who are awarded this prestigious classification only through intense examination by Cisco. CCIEs can resolve even the most complex issues surrounding network design, deployment, troubleshooting, and maintenance. Progentís CCIE consultants cooperate closely with Cisco in-house staff in analyzing issues with Cisco's IOS software and developing fixes or obtaining software updates to resolve problems. Progent can provide quick access to a CCIE by telephone so that you can get immediate help for complex network problems that are impacting worker efficiency but are outside the scope of your local network service providers.
Live Online Training for Popular Desktop Applications
Progent offers live online instruction for popular productivity applications. Progent's Online training covers areas that include Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA macro development, Publisher collaboration, Outlook calendar sharing, Microsoft Office Access rapid application development, Microsoft Dynamics GP customization, and Windows 10 management. Webinar-based learning provides the benefits of traditional classroom sessions, such as instant communication between clients and trainers, but eliminates the expenses of travel and the hassle of trying to accommodate the schedules of many trainees.
Planning and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network monitoring and management products and is intended to provide a unified solution for configuring and administering virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help businesses of any size with all facets of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade smoothly from legacy versions of VMM, design processes for building and deploying virtual machines and hosts, design high-availability compute and storage clusters, connect your private cloud infrastructure with public clouds, set up virtual switches and load balancers, develop and refine PowerShell scripts, and help you evaluate the potential business benefits of the latest capabilities like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals offer advanced Windows Hyper-V consulting and VMware ESXi expertise.
Microsoft Project Server Integration
Progent's certified Microsoft Project Server experts can provide comprehensive remote and on-premises support for Project Server as well as for Microsoft products that integrate closely with Microsoft Project Server. Consulting services provided by Progent include Microsoft Project Professional and Project Web App integration, SharePoint Server 2013 planning and configuration, Microsoft SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 integration, Exchange Server 2010 management,Office Excel and Office 365 Excel development, plus PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE engineers to assist you to enhance your infrastructure to support local, branch office, at-home, and mobile users so that they can use Project Server to collaborate securely and efficiently. Progent's certified security engineers can assist your IT team to plan and enforce security workflows that protect important project data without interfering with the efficient sharing of legitimate information.
ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn about Progent's ProSight family of managed services for small businesses.
Juniper Networks Consulting
Progent's Juniper-authorized network engineers can assist your company to design and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and upgrade efficiently from discontinued products to the latest versions. Progent's Junos OS consultants offer expertise with Juniper's flagship network control software to help you to simplify the administration and improve the security of your Juniper VPN devices and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system products and can help you maintain networks that incorporate a mix of Juniper's OS platforms.
Best Practices Applied by Expert Consultants
Many companies located far from cities with plentiful network engineers utilize poorly trained or inexperienced local consultants for critical IT support services. This can result in a system that is unstable or unproductive. Progentís staff of Microsoft and Cisco certified engineers average over a decade of hands-on industry background, in the front lines of network support, providing an extensive array of technical tasks for a diverse selection of clients. Consequently, with Progent you receive not only high-level technical skills, but an engineer who follows computer industry best practices in applying that knowledge to solve actual business system issues successfully and in a consistent way.
Progent's Consulting, Development and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants can provide a wide range of remote services to assist you to design, develop, test, install, manage, and troubleshoot business applications powered by any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist your business to upgrade your existing Excel applications to the newest releases of Excel, integrate Excel with iOS and Android mobile devices, and fix compatibility problems between various releases of Excel. Progent can provide as-needed help to organizations who need a fast solution to a stubborn issue associated with Office Excel and Progent can also provide full project management support for upgrading or creating mission-critical applications built on Office Excel. Progent's affordable online training for Excel can be custom tailored to address the special requirements of individual users or teams.
Microsoft Access Software Development
Progent's Office Access developers and consultants offer cost-effective remote consulting services for all releases of Microsoft Office Access including desktop and browser-based versions and can provide advanced help for Access application programming, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also can provide tailored online training for Access programming and database management.
Progent's Integration Support for Windows Server Essentials
Microsoft Windows Server Essentials is an affordable, entry-level platform that allows small businesses to transition from the older physical in-house datacenter to the modern hybrid computing model that combines both local and cloud-hosted resources. Progent's certified Windows Server Essentials consulting experts offer cost-effective remote consulting and troubleshooting for Windows Server Essentials. Progent can help you to evaluate the possible business advantages of migrating to Essentials and adopting a hybrid on-premises/cloud-based design for your computing ecosystem. Progent can provide comprehensive project management to help you plan and execute an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. (Find out about Progent's Office 365 Exchange Online integration with on-premises Exchange and Azure planning and integration consulting services.) Progent also offers as-needed consulting, technical support, and training.
Consulting and Troubleshooting Services for System Center 2016 Operations Manager (SCOM 2016)
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable availability for key applications by offering unified, cross-platform monitoring of IT resources installed throughout local systems and cloud environments. Progent's SCOM consulting team can provide advanced online and onsite expertise to assist businesses of all sizes to plan, integrate, tune, enhance and repair SCOM 2016 solutions. Progent's SCOM 2016 consultants can help you to migrate to Operations Manager 2016 from older versions of Operations Manager or from other monitoring products, or combine a variety of monitoring tools into a unified IT management solution. Progent can also help you expand your SCOM 2016 scope to incorporate infrastructure hosted on public clouds by delivering Microsoft Azure integration consulting and Amazon AWS hybrid cloud solutions.
Progent's Client Testimonials
Progent has delivered online or onsite IT support assistance to companies in each state in the country. Many of these customers have indicated their appreciation to Progent through testimonials to the high quality of Progent's service staff. Check out Progent's client testimonials to learn what they say about the quality of Progent's IT services
Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The latest generation of ASA 5500-X Series of firewalls with Firepower Services offer substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network consultants can assist you to maintain your existing PIX or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your business to design, configure, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Get in Touch with a Progent Computer Support Expert
To see how to get in touch with a Progent computer support expert for remote or onsite expertise in , call 1-800-993-9400 or visit Remote Network Help.