For small office networks located within the state of North Dakota, Progent's Microsoft and Cisco authorized technical experts can provide remote phone assistance and troubleshooting to solve your computer network problems fast and cost effectively. Progent has developed top-notch skills, software utilities, and support databases to diagnose and repair IT problems while avoiding the high cost and time delays normally associated with onsite technical service dispatches.
If your North Dakota business is situated outside of the larger urban areas such as Fargo, Bismark, or Grand Forks, your local network systems support choices may be limited in technical expertise, or unavailable during an emergency. This results in a office network that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progentís staff of seasoned network engineers average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a broad range of technical projects for a extensive range of customers. This means you get not just the technical skills needed for the job, but a professional with field proven methods for applying that expertise to deliver affordable network solutions.
Integration Expertise for Office 365 Apps and Cloud Services
Office 365 is Microsoft's expanding family of client productivity applications and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 applications and cloud services are available in an array of product bundles intended for markets from individuals and households to global enterprises. Progent offers fast and affordable remote access to specialists with expertise in Microsoft, macOS, iOS, and Google Android technology. Progent can assist your business to understand the many subscription plans offered with Office 365 and configure your information network with Office 365 so you derive top business value. Progent's Office 365 integration consultants offer expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and maintain hybrid networks that transparently integrate on-premises and cloud products and services.
ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time wasted searching for critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more about Progent's ProSight suite of managed IT services for small organizations.
Best Practices Followed by Seasoned Consultants
Many businesses located away from areas with ample network engineers resort to poorly trained or inexperienced local consultants for vital IT support. This can produce a system that is undependable or unproductive. Progentís team of Microsoft and Cisco premier engineers average over ten years of real-world industry background, in the front lines of IT support, providing a wide array of information system tasks for a broad selection of customers. Consequently, with Progent you get not only expert computer network knowledge, but an engineer who follows computer industry best practices in using those skills to solve real-world business system issues efficiently and in a repeatable way.
ProSight Active Security Monitoring Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring endpoint protection (EPP) solution incorporates cutting edge behavior machine learning technology to guard endpoints as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily escape legacy signature-based AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to address the entire malware attack lifecycle including blocking, infiltration detection, mitigation, remediation, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Learn about Progent's complete ProSight series of low-cost network monitoring and management services for small businesses.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP specialists can provide Cisco UC540 consulting support to help you to manage your legacy UC500 VoIP system or plan and carry out a smooth migration to a current VoIP system.
NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters that are as far as 185 miles (300km) apart from each other. Progent offers access to a NetApp MetroCluster expert who can assist your business to design, configure, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by providing guidance with tasks like assigning shelf IDs, arranging plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a configuration replication network, and testing your MetroCluster DR solution to show adherence with information assurance standards and government mandates.
Progent's Integration and Training Support for Microsoft Office Desktop and Office 365
Progent's certified Office and Office 365 experts can help companies of any size to incorporate Office desktop and Microsoft Office 365 apps such as Excel, Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless solution that provides fast return on investment and promotes improved business outcomes. Progent can assist your company to integrate Microsoft Office or Office 365 apps with each other and with other core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility issues between different releases of Office desktop and can provide customized online Microsoft Office and Office 365 training to individual users and groups.
Microsoft Office 365 Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 and local Exchange. This allows you to have specific mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical problems and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget. To learn more about Progent's online consulting expertise for integrating Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.
Cisco Unified Messaging and Collaboration Consulting
Progent offers remote or onsite access to a certified CCIE specialist to assist your business to design, implement, administer and troubleshoot unified communications networks that incorporate Cisco Unified Communication products in a local, cloud-centric, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have in-depth experience helping organizations of all sizes to build advanced collaboration ecosystems by providing services such as Cisco Unified Communications Manager (Unified CM) and Cisco CallManager planning and deployment, IP voice and video phones and soft phones configuration, and wireless IP phone solutions. Progent's consultants can assist you with Cisco's extensive portfolio of Unified Communications applications like Cisco Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Cisco Unified Contact Center Express, and Unified Mobility.
Ransomware Removal and Recovery Consulting
Progent offers the services of experienced ransomware recovery experts with the knowledge to reconstruct a network that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. For more information, see ransomware cleanup and recovery expertise.
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified console. Progent's security and virtualization experts can assist your business to design and configure a ProSight ESP deployment that meets your company's unique needs and that allows you demonstrate compliance with legal and industry information protection standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate action. Progent's consultants can also assist you to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.
Contact a Progent Network Consultant
To learn how you can contact a Progent computer consultant for online or on-premises expertise in , phone 1-800-993-9400 or go to Remote Network Support.