For small office networks located in the state of North Dakota, Progent's Microsoft qualified engineers can provide remote phone help and remote troubleshooting to repair your computer system troubles quickly and cost effectively. Progent has developed top-notch expertise, software tools, and support knowledge bases to troubleshoot and resolve IT problems without the expense and time delays normally associated with onsite service visits.
If your North Dakota small business is located beyond the larger metro areas such as Fargo, Bismark, or Grand Forks, your local network systems support options may be limited in skills, or not available during urgent situations. This results in a computer network that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progentís group of network engineers average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a wide range of technical projects for a varied range of clients. This means you get not only the technical competency needed for the task, but a consultant with field proven methods for applying those skills to provide affordable network solutions.
CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA to validate an IT professional's skills to plan, implement, and support IS controls to reduce risk. Progent offers the expertise of a CRISC-certified risk management consultant to help your company to create and carry out a risk management plan based on industry best practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and budgetary guidelines.
Amazon AWS Planning and Integration Consulting
Progent's Amazon AWS cloud integration experts can provide affordable remote support to help companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Glacier for low-cost archival storage. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design, testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can help you deploy cloud-based or hybrid ecosystems that efficiently incorporate Amazon AWS services. Progent offers occasional support or Progent can deliver comprehensive project management outsourcing to help you move smoothly to the Amazon AWS platform.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice experts offer Cisco UC520 consulting support to assist you to maintain your legacy UC500 VoIP gateway or design and implement an efficient upgrade to a current IP telephony and voicemail system.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help your organization design, deploy, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local networks, cloud environments, or hybrid cloud systems. Progent's VMware vSphere and vCloud consultants can provide advanced expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for managing private and public cloud and hybrid cloud solutions that provide maximum availability, fault tolerance, and disaster recovery.
Planning Support services for SharePoint Server 2013
Progent has been providing SharePoint consulting services since the first SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of IT know-how to assist businesses of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; determine whether an in-house, Cloud-based or hybrid configuration is best suited for your organization; and select the right edition of SharePoint 2013 for your purposes. Progent offers full project management services or can assist in specific jobs related to your SharePoint 2013 deployment.
The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent backup/recovery expert. The interview is intended to assess your company's ability to stop or recover quickly from a ransomware attack. Progent will work with you personally to gather information about your current antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create an efficient security and backup environment that aligns with your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.
Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Consulting
Cisco Unified Communications Manager (CUCM or Unified CM), previously branded CallManager, acts as the core of Cisco's collaboration portfolio. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating with apps like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's Cisco-certified Cisco Unified CM consultants can help with any aspect of Unified Communications Manager configuration and debugging in areas that include integrating Cisco VoIP phones and video IP phones, reviewing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, deploying ISR routers with CUBE support, creating UCS server failover solutions for survivability, and integration with Microsoft Exchange Server.
Consulting and Troubleshooting Services for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager consulting experts can help organizations of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; plan, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your company to migrate from an older release of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to enhance and repair your existing SCVMM ecosystem so you realize maximum return on investment. Progent also offers SCVMM 2016 migration consulting to help your organization to design and execute a smooth upgrade from SCVMM 2012 to SCVMM 2016 so you can benefit from stronger assurance capabilities, high availability VMM storage options, and other improvements.
Remote Technical Support for Microsoft and Cisco-based Network Environments
Progentís Technical Response Center provides world-class online support for Microsoft Windows and Cisco-based networks anywhere in the United States. Progent's certified professionals have the experience to assist you to analyze and solve tough network problems rapidly and affordably. The scope of technical expertise represented by Progent's team of consultants allows them to escalate even the toughest problems to appropriate specialists as required. Whether you require occasional phone support and remote repair or ongoing access to a Help Desk Technical Response Center, Progent's experts can provide your organization with enterprise-level expertise without the cost and management hassle of running a large in-house support group.
Office 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 Exchange Online and local installations of Exchange. This allows you to have certain mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help you with any phase of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is carried out on schedule and on budget. For more information about Progent's online consulting services for hybrid Office 365 and on-premises Exchange systems, go to Office 365 integration with on-premises Exchange.
Windows 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 incorporates core features first developed for and refined on Microsoft Azure, among the world's biggest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving security, uptime, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to run your vital workloads, design a cost-effective network topology for a cloud-based or hybrid installation, create and execute a smooth migration plan, educate your IT management and support personnel, and deliver ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.
ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device management, and web filtering through leading-edge tools incorporated within one agent accessible from a single control. Progent's security and virtualization consultants can help your business to plan and configure a ProSight ESP environment that meets your organization's specific requirements and that helps you prove compliance with legal and industry information protection standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent action. Progent can also assist your company to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.
Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading information security companies to deliver web-based control and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. Find out about the entire ProSight family of affordable managed services for small organizations.
Get in Touch with a Progent Computer Support Expert
To learn how to contact a Progent computer support expert for remote or on-premises expertise in , phone 1-800-993-9400 or go to Remote Network Support.