For small business networks located anywhere in the state ofNorth Dakota, Progent's Microsoft and Cisco qualified consultants can deliver phone assistance and remote troubleshooting to repair your computer system troubles quickly and cost effectively. Progent has developed enterprise-level expertise, sophisticated tools, and support knowledge bases to diagnose and fix computer network problems without the high cost and time delays associated with onsite technical service calls.

If yourNorth Dakotabusiness is situated outside of the larger metro areas such asFargo, Bismark, or Grand Forks, your nearby computer support options may be limited in skills, or unavailable during a crisis. This can result in a network environment that is unusable or causing productivity loss due to technical problems persisting for too long. Progentís staff of expert network consultants average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical projects for a broad range of clients. This means you get not just the technical competency needed for the job, but a professional with field proven methods for applying those skills to assist with affordable network solutions.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates application and device deployment and updating, centralizes security and compliance settings control, keeps track of network assets, protects against corporate data leakage, performs health reporting, enables secure self service, and offers a single point of control for administering mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can assist businesses of any size with any facet of planning, installing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.

Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Some of the typical remote Cisco router consulting services available from Progent's certified Cisco experts are configuring domain name, IP addressing, routing tables, logging, and user accounts; setting up iBGP and HSRP, aggregate routing, static to EIGRP redistribution, and ECN gateways; reviewing NAT configurations, routing tables, and BGP peering arrangements; upgrading router's IOS image; validating failover; resolving VPN tunnel issues; producing a network diagram and documenting router setup; plus policy and disaster recovery planning.

Business Intelligence Reporting and Analytics Consulting and Development
Progentís business information reporting experts can provide remote and on premises consulting to assist your organization with any facet of business intelligence reporting ranging from debugging or modernizing applications to designing and deploying a comprehensive business intelligence environment. Progent's management reporting experts can help your company to support your existing reporting system, help you to migrate databases and applications from a discontinued reporting platform to a modern solution, and provide custom remote training tailored to your specific needs. Progentís business reporting consultants offer expertise in all popular BI reporting tools such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Builder.

CISA-certified Cybersecurity Audit Consultants
The CISA accreditation is a globally recognized qualification that represents mastery in network security auditing. Accredited by ANSI, the CISA credential has candidates pass a comprehensive examination administered by the ISACA international professional association. Progent offers the services of a CISA-Premier network security audit professional trained to help businesses in the areas of information systems audit services, IT governance, network assets and architecture lifecycle, IT service delivery, safeguarding of information assets, and disaster recovery preparedness.

ERP Consulting and Development Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies over a quarter century of experience assisting manufacturing and distribution organizations to simplify supply chains and improve the efficiency of key business processes in order to bring products to market quickly and meet customer commitments consistently. Progent offers the skills of an ERP specialist with more than two decades of background with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite services that can range from as-needed advice to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services. To learn more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

NetApp SAN Storage Solutions
Progent can provide enterprise customers online or on-premises NetApp SAN consulting services for NetApp's complete line of SAN products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and troubleshooting. Progent can provide Level 3 support to help you to resolve problems with NetApp SAN deployments efficiently based on leading practices.

Progent's Integration and Development Support for SQL Server 2016
Microsoft SQL Server 2016 introduces significant improvements in performance, capacity, security, high-availability, mobile computing support, and integrated BI. Innovations include PolyBase for handling relational and non-relational databases simultaneously for data warehousing, Jason integration, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and onsite support to assist businesses of all sizes to design, deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft platforms including Windows Server, Exchange, SharePoint, Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Online Support for Microsoft Windows Server 2008
The sophistication and versatility of Windows Server 2008 R2 requires an information technology consultant with practical experience and diverse knowledge in designing and deploying cohesive and comprehensive business information solutions. The experience of Progent's seasoned Windows Server consultants, averaging over 10 years of background supporting Microsoft-powered solutions, helps insure your success in maintaining and managing your Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 experts can also help you to assess the advantages of upgrading from Windows Server 2008 to Windows Server 2012 R2 or later. If you are planning on building a hybrid network model that combines local resources with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.

Progent's Integration and Troubleshooting Services for Microsoft SQL Server 2014
SQL Server 2014 incorporates significant improvements in key areas such as speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates seamlessly across all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite services including planning, configuration, management, troubleshooting, and software development expertise to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment. If you are currently running Microsoft SQL Server 2014, Progent can assist your company to perform a cost-effective transition to SQL Server 2016.

Expert IT Support for Systems at Colocation Sites
There are several hundred world-class colocation centers in the and major metropolitan areas throughout the United States, and Progent's colocation consulting experts can enhance your systemís redundancy and performance by helping you choose a remote data center facility that meets the particular needs of your company such as geographic location, size, connectivity, affordability, and extra additional features and services. Progentís data center support services are designed for companies with hardware housed at colocation hosting sites and in need of timely in-person help at the collocation facility plus remote support from Microsoft and Cisco Premier Certified professionals. Progent provides a selection of collocation center support services such as system architecture analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and telecommunications infrastructure, development and installation of fault tolerant configurations, architecting and implementing layered security defenses, firewall configuration and support, configuring load balancing environments, and creating high-availability server and storage cluster configurations.

Extended Hours Remote Support
Progent's economical extended hours remote support program offers clients 24x7 availability of online support from Progent's Technical Response Center. Support services available outside normal business hours include resolving issues with Microsoft-based server products, Microsoft Windows desktop troubleshooting, assistance with Microsoft Office programs, network and system backup/restore, and fundamental routing and switching support for Cisco technology.

Design, Deployment and Support Services for System center 2012 R2
Progent's Microsoft System Center 2012 consulting experts have more than 15 years of background deploying, maintaining and fixing the key platforms included with Microsoft System Center and can assist you to design, deploy, support, and repair your System Center solution to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent also can provide System Center 2016 upgrade planning and support to help you to move to the latest edition of Microsoft System Center from an earlier one or from a third-party datacenter management solution to deliver the benefits of enterprise-class deployment, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.

Get in Touch with a Progent Computer Support Expert
To see how to get in touch with a Progent computer consultant for remote or onsite support in #(state), phone 1-800-993-9400 or go to Online Network Support.



An index of content::


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    Progent provides customers access to engineers who have earned some of the computer industry's most prized credentials. Progent thinks that customers deserve to know that their IT support professionals have accredited testing as well as broad practical experience so that Progent's clients can use Progent's support with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts confers priority for significantly better vendor help than is offered to non-certified service providers, enabling Progent to offer clients a higher level of IT service. In other cases, recognized certifications such as CISM or CISSP for network security can help corporate customers to demonstrate compliance with regulatory demands by using the services of recognized IT experts.

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    Progent's experts offer macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and email help, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone support and iPad synchronization, or migrating to Apple's iCloud services. For business environments based exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, configuring and maintaining a network infrastructure that is reliable, secure, fast and aligned with your company's objectives.

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    Progent is a Microsoft Certified Partner with special competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the top client endorsement and are afforded the closest working relationship with Microsoft. The understanding, skills, and dedication needed to achieve the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your business more complete support for your IT network.

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  • Aironet 2600 Access Point Integration
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    Progent's Cisco-certified wireless networking consulting experts can assist businesses of any size to plan, implement, manage and troubleshoot Cisco Aironet wireless access point solutions to achieve the throughput, range, capacity, scale, security compliance and ease of management required for transparent access between Wi-Fi and wired network infrastructure. Progent can provide affordable online and on-premises support for both legacy and new-generation 802.11ac Aironet APs and Progent can assist you plan and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.

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    Progentís Microsoft-certified engineers can assist your organization to update your desktops from 32 to 64 bits. Progent can assist you to calculate the costs and benefits of moving to 64-bit desktop computing, design an affordable migration strategy that reduces operational interruptions, and offer economical, expert remote help to assist your company to install 64-bit desktop operating systems and application software on your current computers.

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    The CISA accreditation is a recognized achievement that represents mastery in information system security auditing. Certified by ANSI, the CISA credential requires that consultants undergo a comprehensive test administered by the ISACA professional group. Progent offers the expertise of a CISA-Certified network security audit professional able to help companies in the areas of IS audit services, IT administration, network assets and infrastructure ROI, information technology support, protection of information assets, and business continuity planning.

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    Progent's Sun Solaris family support experts offer small and mid-size companies and developers help with managing and supporting Sun Solaris environments that run with Microsoft-based technology. Progent offers your business access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of expertise provides you with a convenient one-stop consulting firm to show you how to build and manage a protected and reliable mixed-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by combining Windows with popular versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.

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