If your company computer network is in the state of North Dakota you can have quick phone-based help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to resolve critical problems that threaten your network. Progent offers the services of one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals accessible online of any nationwide support firm in the U.S. The cost is affordable, charges are by the minute, sign-up is immediate, and service is unbeatable.
In case your North Dakota company is away from more populated urban areas like Fargo, Bismark, or Grand Forks, access to UNIX or CCIE-certified engineers may be limited when there's an urgent situation. This can result in lost revenue for your business, angry customers, idle employees, and distracted executives. By calling Progent, you can get in touch with a Certified engineer who can offer expertise when you have to have it to keep your information system running.
Because Progent charges for telephone-based support per minute, your company owes exclusively for support provided. Progent imposes no service activation surcharge. Some remote consulting organizations apply large minimum payments or bill for every quarter hour or more. Progent's one-minute granularity and straightforward billing mechanism do away with large bills for fast solutions.
If your North Dakota business needs online help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Technical Support Program Unique?
Progent's experienced staff of online support professionals possesses a wide range of in-depth information technology skills. This allows Progent's remote technical support experts to resolve the most complex network trouble more quickly than is feasible with ordinary independent support organizations or with the in-house support staff usually available to small or mid-size businesses. Progent has refined the technology and skills to repair problems efficiently in a wide variety of computer configurations that incorporate combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE engineers have qualified for advanced credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service engineers also hold a number of key Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional, CCDA and CCDP.
In order to help companies who operate networks powered by a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's online service team offers the services of engineers who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security expertise, Progent provides phone-based support from engineers who have qualified for important security credentials such as CISM Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge coupled with Progent's group approach to fixing technical difficulties allows service escalation, if appropriate, to specialists with sufficient competence to resolve unusually tough support calls. This speeds up resolutions of urgent problems, avoids system downtime, and minimizes technical support invoices.
For organizations throughout North Dakota, Progent allows fast online contact with a UNIX/Linux, Sun Solaris, macOS or OS X specialist for critical assistance to fix computer issues that are damaging your business but are not within the skill set of your local IT maintenance resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified engineers can interface with your network via state-of-the-art remote troubleshooting utilities in order to perform rapid and affordable diagnosis and remediation of serious IT issues.
Troubleshooting Services Progent's Phone-based Support Experts Can Provide Your North Dakota Company
Progent's network engineers can deliver advanced help for a comprehensive array of UNIX, Apple, Cisco, and Microsoft products and technologies such as:
Remote Support Services for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online computer service staff can help North Dakota small businesses to maintain a large set of computer products and technologies such as system infrastructure, messaging solutions, security expertise for computer systems and business processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server options for processor consolidation and centralized administration, and moving from out-of-date applications to current environments powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's support professionals can provide online technical help for computers based on leading variants of the UNIX platform such as:
Apple macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages including
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent leads the network support arena for offering fast and economical access to Cisco CCIEs. Cisco-certified CCIEs are high-level networking consultants who are awarded this rare credential by passing strenuous testing administered by Cisco. Usually CCIEs work for large enterprises or nationwide Internet service providers (ISPs), and so their expertise is not conveniently accessible to small and midsize businesses.
Progent is one of the only IT service organizations that ensures that Cisco CCIEs stay accessible to help small and medium sized businesses. In addition, Progent can provide convenient contact with a CCIE by telephone so your company can receive immediate support for urgent network problems that are hurting your business but are beyond the comfort zone of your local IT support resources. Progent's CCIE support experts can connect to your system by means of secure on-line support tools to provide rapid and cost-effective analysis and resolution of serious network anomalies. For more on Progent's expertise in Cisco network appliances, refer to Cisco Network Consulting Expertise.
Microsoft Certified Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-expert online service experts can deliver network troubleshooting and consulting support for all Microsoft server products. Progent is a Microsoft Partner and can offer your organization the expertise of support engineers who can help you with a broad variety of technology expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration,
Exchange 2010 management,
SharePoint Server 2016 migration and hybrid deployment consulting services,
SharePoint Server 2013 design,
Microsoft Skype for Business Server configuration support and Lync Server 2010 maintenance, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 maintenance, MS SQL Server 2017 consulting,
SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
SBS Server consulting, and
Windows Essentials cloud integration.
Premier System Security Professionals
Progent offers you access to accredited CISM and ISSAP security engineers who offer a variety of security services to bolster the protection of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against internal or external threats or help you to recuperate promptly from an assault. Security solutions offered by Progent include: in depth security audits utilizing technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Hydra; rapid recuperation from malicious assaults; configuring firewalls; planning safe techniques for off-site and mobile connectivity; securing your messaging infrastructure from viruses, spam and directory harvest attacks; and setting up 24x7 automated monitoring. To find out more on Progent's security services for small and midsize companies, visit Progent's Professional Expertise for Network Security.
Business Applications Support: Webinar Training, Programming, Problem Solving
Progent's Apple Mac technology consultants can promote the creative facets of Mac computing by providing consulting services and education in graphics, sound, and motion video. Progent's support professionals offer expertise in a range of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group can supply professional consulting support and training in special application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for popular Microsoft business applications including CRM, Office Project, Microsoft Office Word, and MS Office Excel. To read more concerning Progent's consulting, customization, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Call Center Support and Outsourcing Alternatives
Progent provides a selection of programs for Help Desk Call Center services : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing.
Progent is a Microsoft Partner and has a skilled team of Cisco-certified networking specialists. Progent's Help Desk staff of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to provide your clients fast communication with a dependable technical support resource with years of background delivering phone support and online troubleshooting for small and midsize business information systems. Progent's focus is on earning the Call Center a positive reputation as a major driver of business success, and Progent's charter is to fix rather than merely report problems. To find out additional information on Progent's Help Desk support, see Progent's Help Desk Call Center Support.
Progent's Remote Technical Support Tools
Progent has deployed a set of customized tools, refined during years of field experience, dedicated to allowing the highest standard of service for delivering remote engineering help and repair for small and midsize company information networks. Progent offers safe VPN support for gateways from multiple leading sources including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN offsite access allows the experts of Progent's online support team to link to your environment remotely without violating corporate security.
Progent's sophisticated service reporting system includes extensive records of all service delivered to Progent's clients. Each authorized Progent team consultant has access to the details of support delivered to each customer by any staff member. This archive of issues and solutions is structured as a conveniently searchable internal knowledge base that allows Progent's online technical experts to communicate their knowledge with the whole team to ensure that the quality of Progent's technical support improves over time. Progent's certifications with key vendors such as Cisco and Microsoft permit access to additional vast support databases as well as to vendors' in-house support staff that allow Progent's remote service experts to come up with the best resolutions promptly.
Get in Touch with a UNIX/Linux or Cisco Technical Assistance Specialist Now
To see how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for urgent remote consulting support in North Dakota, call 1-800-993-9400 or go to Expert Remote Computer Help.