If your company information network is in North Dakota you now have quick remote access to a UNIX or Cisco CCIE expert to fix urgent issues affecting your computer network. Progent offers the services of one of the largest teams of UNIX and Cisco CCIE consulting experts available online of any independent support firm in the United States. Rates are reasonable, charges are per minute, sign-up is quick, and service is unbeatable.
In case your North Dakota company is located outside of more populated metropolitan areas including Fargo, Bismark, or Grand Forks, support from UNIX or CCIE-certified engineers may be problematic when there's a crisis. This can result in a loss of income for your company, angry clients, unproductive employees, and defocused executives. By utilizing Progent's remote support, you have access to a Certified consultant who can deliver assistance whenever you require it to get your computer network running.
Because Progent bills for remote service per minute, your company owes only for support delivered. Progent imposes no initialization surcharge. Some remote support firms demand significant minimum fees or charge for every quarter hour or longer. Progent's small granularity and straightforward billing policy avoid unexpectedly large tabs for fast fixes.
If your North Dakota business needs remote help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote help, phone 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Support Services Special?
Progent's seasoned team of remote consulting professionals possesses a broad array of in-depth computer knowledge. This enables Progent's online service experts to deal successfully with the most complex technical problems faster than is possible with typical third-party support organizations or with the internal IT resources commonly found in smaller companies. Progent has developed the technology and skills to fix technical issues efficiently in many different computer configurations that incorporate combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have qualified for major credentials including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service team members also hold a number of key Cisco certifications including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional (CCVP), and Design Associate.
In order to assist businesses that operate environments featuring a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's online service group offers the expertise of support specialists have earned important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide advanced security consulting, Progent offers phone-based support from professionals who hold recognized security credentials such as Certified Information Security Manager (CISM) Engineers, CISSP experts, and Information System Security Architecture Professional engineers. The range of Progent's expertise coupled with Progent's group approach to repairing technical difficulties streamlines trouble ticket escalation, if needed, to experts with relevant competence to deal with particularly tough support calls. This speeds up remediation of serious problems, avoids network disruption, and minimizes maintenance bills.
For companies throughout North Dakota, Progent offers virtually instant online communication with a UNIX, Linux, Sun Solaris, macOS or OS X engineer for emergency expertise to repair technical problems that are affecting your business but are outside the comfort zone of your ordinary computer service organization. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Certified network experts can analyze your system using the latest remote troubleshooting tools in order to perform rapid and economical analysis and remediation of serious network problems.
Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your North Dakota Business
Progent's network engineers can deliver expert support for a comprehensive set of UNIX, Apple Mac, Cisco, and Windows products and technologies including:
Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online technical support staff can assist North Dakota companies with a large assortment of computer products and technologies that include system architecture, email support, security expertise for networks and business operations, Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware options for server economization and streamlined management, and moving from outdated systems to contemporary solutions based on newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's service experts can provide online technical help for systems based on leading versions of the UNIX OS including:
Apple macOS and OS X,
IBM AIX OS,
SGI/Irix or common Linux platforms such as
Cisco Network Architecture and Security Technology
Progent leads the network support arena for offering fast and economical access to Cisco CCIEs. Cisco-certified CCIEs are high-level network engineers who are awarded this rare credential by completing intense testing supervised by Cisco. Most CCIEs work for big corporations or nationwide Internet service providers, and as a result their skills are not conveniently accessible to the general public.
Progent is one of the rare IT consulting organizations that makes sure that Cisco CCIEs stay accessible to help small and mid-size organizations. Also, Progent facilitates convenient contact with a CCIE via phone so you can receive immediate assistance for complex system problems that are hurting your productivity but are not within the scope of your usual IT maintenance providers. Progent's CCIE engineers can access your environment by means of state-of-the-art remote troubleshooting tools in order to provide fast and economical diagnosis and remediation of critical network problems. To learn additional information about Progent's expertise in Cisco infrastructure, see Cisco Network Professional Services.
Microsoft Partner for Online Expertise for MS Windows
Progent's Microsoft-certified online service engineers can deliver computer problem solving and consulting support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the expertise of consulting professionals who can help you with a wide variety of platform expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid integration support,
SharePoint 2019 design and configuration,
Skype for Business integration support and Microsoft Lync maintenance, Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online planning,
Small Business Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Premier System Security Specialists
Progent offers you contact with certified CISM, CISSP and ISSAP security consultants who offer a range of system protection services that can strengthen the immunity of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against attacks or help you to recover promptly from an attack. Security solutions provided Progent include: comprehensive security evaluation utilizing tools such as GFI LANguard, AMAP Application Scanner, and utilities from Metasploit and Hydra; rapid recovery from malicious assaults; configuring firewalls; planning safe architectures for off-site and mobile connectivity; securing your messaging infrastructure against viruses, spam and DHA attacks; and implementing round-the-clock automated monitoring. To read additional information concerning Progent's security services for small and medium-size businesses, visit Progent's Engineering Services for Network Security.
Business Applications Services: Webinar Training, Customization, Troubleshooting
Progent's Mac technology experts can support the creative facets of Macintosh computing by offering help services and training in imaging, audio, and video. Progent's consultants can provide help in a range of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team can supply in-depth engineering expertise and training in special application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and education for familiar Microsoft applications such as CRM, Microsoft Project, Word, and Microsoft Office Excel. To learn additional information about Progent's consulting, custom programming, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.
Help Desk Outsourcing Options
Progent offers a variety of support programs for Help Desk Call Center assistance including UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are designed mainly for businesses who need the immediate accessibility of an effective Help Desk but who have limited funds and IT management resources. Progentís Virtual Help Desk is a transparent extension of your current Help Desk resources. Progent can act as a primary Call Center for your business, serve as an escalation alternative for the most challenging technical issues, or be ready in overflow situations when your other service providers are too busy. Progent's Help Desk Consulting Services can aid you in building an effective new Help Desk or improving your current one, selecting or programming Help Desk Call Center application software to meet the particular requirements of your company, or adding temporary staff to operate remotely with your in-house Help Desk group during high-demand scenarios like software migrations.
Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-certified network infrastructure specialists. Progent's Help Desk Call Center team of experienced UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to offer your customers instant communication with a large technical support team with years of background delivering telephone-based support and remote access repair service for small and medium-size business information systems. Progent's focus is on giving the Help Desk a respected image as a significant driver of business success, and Progent's charter is to fix and not simply report problems. For more information about Progent's Help Desk support and outsourcing, refer to Progent's Call Center Services.
Progent's Online Technical Support Tools
Progent has developed an arsenal of customized tools, evolved during years of field experience, focused on promoting the highest quality of efficiency for providing remote engineering help and repair for small and midsize business information systems. Progent offers safe VPN support for VPN gateways from a variety of leading companies including Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite access permits the experts of Progent's remote service group to link to your network remotely without compromising system security.
Progent's highly evolved service reporting software keeps thorough records of all service delivered to Progent's clients. Every authorized Progent team engineer has access to the history of support delivered to every client by any staff member. This history of trouble tickets and resolutions is organized as a readily accessible internal knowledge base that allows Progent's remote technical engineers to share their knowledge with the whole team to ensure that the quality of Progent's support services improves daily. Progent's certifications with major vendors such as Cisco and Microsoft make available additional extensive technical support databases and to vendors' internal support staff that enable Progent's online service specialists to find the best resolutions quickly.
Contact a UNIX/Linux or Cisco Technical Assistance Expert Immediately
To find out how you can contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for emergency phone-based professional assistance in North Dakota, call 1-800-993-9400 or visit Expert Remote Network Help.