For office networks located anywhere in the state ofNorth Dakota, Progent's Microsoft and Cisco certified technical experts can deliver remote phone support and remote troubleshooting to repair your computer network troubles quickly and cost effectively. Progent has developed enterprise-class skills, software tools, and support knowledge bases to identify and fix network problems while avoiding the cost and time delays associated with onsite service calls.

If yourNorth Dakotaorganization is located beyond the larger urban areas such asFargo, Bismark, or Grand Forks, your local computer network support options may be limited in technical capability, or not available during a crisis. This results in a office network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of field proven network consultants average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a extensive range of customers. This means you obtain not only the technical expertise needed for the task, but an expert with demonstrated methods for applying those skills to assist with efficient network solutions.

Immediate Assistance for Urgent Issues
With Progentís urgent online network support services, your company can get immediate support for issues that are causing lost productivity. Online support does away with the lengthy wait and higher cost required for in-person computer support. For day-to-day network administration work, Progentís online support consultants can complete the majority of jobs within a few minutes of receiving a request, instead of forcing you to wait for hours for on-premises support to show up.

Online Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center provides expert remote technical support for Windows and Cisco-based networks anywhere in the United States. Progent's certified professionals have the expertise to assist you to troubleshoot and solve tough network problems quickly and cost effectively. The scope of information technology expertise offered by Progent's team of consultants makes it possible to escalate even the most difficult problems to the right specialists as necessary. Whether you require occasional phone support and remote troubleshooting or continuing availability of a Help Desk Technical Response Center, Progent's consultants can provide your small business with enterprise-level support without the high cost and administrative overhead of maintaining a large in-house support group.

Microsoft Dynamics NAV Consulting
The most recent edition of Microsoft Dynamics NAV includes several innovations including specialized Role Centers, enhanced business intelligence and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting experts can provide software development, configuration and debugging services to help you to take advantage of MS Dynamics NAV. Progentís consultants can assist you to integrate Microsoft Dynamics NAV to additional services and applications. In addition, Progent can assist your organization to design and utilize databases so you can improve your understanding of your operations, attract more customers, expand your sales strategies, and build successful alliances.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice experts offer Cisco UC520 consulting services to assist you to manage your legacy UC500 VoIP gateway or plan and carry out an efficient migration to a current VoIP system.

IT Consulting for Local Governments and School Districts
Progent has a long background delivering a broad range of remote IT consulting and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering advanced remote IT support and has delivered IT support to clients in all 50 states. Progent's remote information technology consulting for local governments saves travel expenses and resolves issues faster than onsite support.

ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates over a quarter century of background helping manufacturing and service organizations to manage complicated supply chains and streamline critical processes in order to bring products to market fast and adhere to customer schedules dependably. Progent offers the skills of an ERP consultant with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite consulting that can range from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and database administration. For more information, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide affordable online consulting to help you to design, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you through specific technical bottlenecks or long-term engagements to help you finish business-critical projects on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a resilient, secure and scalable network infrastructure that is best suited to your computing model. Progent also offers online and onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that maximizes the business value of your IT system.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can save up to half of time spent looking for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Learn about Progent's ProSight suite of managed services for small businesses.

Eliminate Dependence on Freelance Consultants
By developing a relationship with a full-service network consulting and support company like Progent rather than with an individual freelance consultant, your company is ensured timely access to experienced professionals whenever you need them. You no longer have to be concerned that illness, training, vacations, or conflicting jobs with other customers will cause you to be with no support when you have an emergency.

Microsoft System Center 2016 Consulting Services
System Center 2016 provides important enhancements in the management of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10; unified management of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new deployment of Microsoft System Center 2016, expand or tune your current one, upgrade efficiently from an earlier release of System Center, or debug your System Center solution.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of IT security experts. GIAC certifications are recognized by businesses and government organizations all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide help with all of the network security disciplines addressed within the GIAC certification such as auditing network security mechanisms, incident handling, traffic analysis, web application security and SIEM solutions for compliance with government mandates for promptly reporting events.

Microsoft SQL Server Application Development
Progent's SQL Server application programmers can help you to create and support database applications that utilize the SQL Server RDBMS. Progent adheres to industry best practices to build efficient, easy-to-manage SQL Server applications and knows how to work with a customer's management to complete programs in a cost effective and affordable way. Progent for can assist you to build Microsoft SQL Server solutions by providing a wide selection of professional support services including requirements analysis, database modeling, data integrity, T-SQL coding, software configuration, storage management, performance and I/O configuration tuning, backup and restoration strategies, clustering, reusable schema, synchronization solutions, security, and disaster recovery/business continuity planning.

Progent's Consulting Services for Microsoft SQL Server 2014
SQL Server 2014 includes major improvements in critical areas such as speed, availability, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works seamlessly with all types of applications including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises consulting services such as system design, configuration, administration, troubleshooting, and software development services to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment. If you are currently using Microsoft SQL Server 2014, Progent can help your company to carry out a smooth migration to SQL Server 2016.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, device management, and web filtering via cutting-edge tools incorporated within one agent managed from a unified console. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP deployment that addresses your organization's unique requirements and that helps you demonstrate compliance with government and industry information security standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent's consultants can also assist you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier cybersecurity consultants can help organizations of any size with any facet of IT security. Progent can create cost-effective cybersecurity systems that guard a small business against advanced malware attacks or Progent can design, deploy, and manage an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile users accessing network resources distributed over multiple physical sites and public and private clouds.

SharePoint Consultants
Progent's Microsoft-certified SharePoint 2013 specialists, SharePoint 2010 specialists and Office SharePoint Server 2007 experts can assist you to evaluate the economic justification for implementing the current version of Microsoft SharePoint Server, advise you on the most sensible version of SharePoint Server for your circumstances, provide setup and integration expertise, help you to set up MS SQL Server as a supporting DBM, optimize your network infrastructure, integrate your off-the-shelf and custom application programs to operate with SharePoint, design a comprehensive security strategy that includes portal solutions, and deliver maintenance and Call Center support.

Talk to a Progent Network Support Expert
To find out how to contact a Progent network consultant for online or onsite help in #(state), phone 1-800-993-9400 or go to Online Network Support.



An index of content::

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    To provide economical IT support for small companies, Progent offers full-service IT outsourcing packages that offer small businesses fast access to technical help without requiring you to recruit, educate, and maintain a large in-house IT staff. Progentís IT outsourcing packages give you an economical way for creating a protected and robust system for your favorite Windows business productivity applications such as Office XP and Microsoft Office 2003.

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    Exchange Hosting Services

    Progent's Microsoft Exchange Server Hosting Services offer an enterprise-class data center that features redundant power and environmental control systems, round-the-clock staffed security and operations center, plus fault-tolerant access to Internet backbone service companies. Hosted Exchange servers are configured as virtualized machines for high uptime, easy expandability, and fast restoration. Services feature complete incorporation with your business network, access to handheld communication products, continual monitoring of efficiency and network security, spam filtering, patch and revision management, Help Desk services, daily data backup, and full email administration services.

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    Progent's Cisco-certified CCIE experts can assist your business to set up, manage, update, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and move efficiently from outdated switches to modern devices.

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    Small to middle size companies can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progentís Microsoft certified network consulting experts. With Progent's affordably priced IT support packages, mid-size businesses can select a basic co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small and midsize company information systems world-class availability, security and performance.

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    Progent provides nationwide online help and consulting services for companies who run networks based on versions of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft technology. Online network consulting provides optimum return for your IT dollar by extending client productivity and limiting the time billed for network analysis and repair. Sophisticated online support tools and experienced service specialists and engineers allow Progent to handle most IT problems without squandering time and money by traveling to your site. In most of cases your network problems can be dealt with by telephone or via a combination of telephone support and online access. Progent can put you in touch with Cisco certified CCIE network experts and CISM premier security specialists to help you with the most difficult system problems.

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    Remote server management cards offer IT administrators full control over a server without the need for a personal presence. Using remote management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and support a high-availability business network that includes remote server management cards and Progent can use these remote server management cards to deliver efficient remote technical help. Progent has experience with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.

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