North Las Vegas, NV Online Support from Certified Network Service Consultants
Progent's computer troubleshooting services can deliver your North Las Vegas, NV company low cost and dependable support from world-class technical professionals. By providing IT consulting service when you require it, offering advanced expertise for key applications, delivering unique support such as 24x7 server monitoring, and billing only for services you receive, Progent offers your North Las Vegas, Nevada company an economical alternative for maximizing the productivity and profitability of small office information systems. Whether you run an onsite system, connect to cloud resources, or manage a hybrid cloud/on-premises solution, Progent is the smart way for businesses and local governments to create and support a reliable and secure information network and to benefit from quick availability of the experienced consulting ordinarily restricted to enterprises who can afford a large in-house information technology staff.
For medium-size and enterprise companies, Progent can provide co-sourcing services to add to the technical skills of your in-house network support staff. Co-sourcing can save money and minimize technical risks for major projects such as application development, disaster recovery planning and testing, security evaluations, merging datacenters, or software migrations.
Progent can in addition offer the services of accredited experts to help your business to design and execute a sensible cloud strategy.
Key Practice Areas Serviced by Progent for Business Networks in North Las Vegas, Nevada
Progent's nationwide group of industry certified experts provides assistance for all facets of network systems used by companies of any size. Technologies served by Progent in North Las Vegas include:
Service Delivery Alternatives Available for North Las Vegas, Nevada Businesses
Progent offers a variety of options for providing small and midsize businesses and local governments with affordable IT services for technical support, consulting, hosting, and network management. Progent's paradigm for providing computer support services is based on the Help Desk structure familiar to larger IT organizations. Progent's Contact Center Support Model ensures fast response, comprehensive activity documentation, consistent follow-through, and tight expense control for a range of network service delivery options that include remote troubleshooting, onsite support, top-level consulting, plus server hosting.
Progent's Fixed-price Managed Services for Outsourcing Network Management
- Online Support
Progentís Technical Response Center offers urgent and routine online support for Windows, Linux, Apple Mac, and Cisco-powered environments in the United States and globally. Progent's certified service professionals can help clients to analyze and repair network issues without the cost or delay of in-person service visits. The experience of Progent's network engineers allows them to handle most IT problems rapidly. For complex problems, Progent's depth of knowledge allows the support team to escalate support calls to world-class specialists. Progent provides a streamlined, web-accessible registration procedure for new clients to address emergency network problems and Progent bills per minute with no startup charges or minimums, so you are invoiced only for the help you get. Experts available online include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and GIAC-certified security engineers. Learn more information about Progent's online computer troubleshooting expertise.
- Onsite Service
Progent provides on-site technical assistance for registered clients in major metropolitan areas in the United States. Progent's on-site support technicians can work in conjunction with Progent's online service experts to give small and midsize businesses the best of both worlds: onsite service technicians when you require them plus the remote expertise of Progent's worldwide team of IT consultants, security professionals, and business application programmers. The response time for in-person support visits is usually less than 24 hours. Progent requires no start-up or retainer charge for registering as a Progent client for on-premises service. Find out more details concerning why to sign up for Progent's onsite network service.
- Help Desk
Progent's Help Desk Call Center Outsourcing Services are intended for small and midsize businesses and local governments who need fast and dependable access to a professional Contact Center with effective telephone support, remote repair capability, and sufficient technical depth for all needed escalation. Since small and midsize businesses usually have limited IT budgets and can spare scant executive attention for handling IT support tasks, Progent's Help Desk Call Center Services can be the most efficient way to make sure that small business computer systems are always productive. Read more details concerning Progent's Help Desk Call Center services.
- Consulting Services
Progent provides small and midsize companies affordable availability of world-class consultants who can provide assistance with vital products and technologies including
- Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application support, Cisco network architecture, network security consulting, fault tolerant network consulting, server virtualization strategies, plus configuration, customization and support for small business programs including financials, ERP and MRP, management reporting, CRM, and productivity suites. Progent can help with one-shot projects including office relocations and major system migrations, longer term initiatives like business reporting software programming and support, relational database application development and DBA services, and web development, continuing support such as Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for IT infrastructure monitoring and system administration, or urgent response like data restoration and virus cleanup.
- Application Hosting
Progent offers hosting for vital applications such as Microsoft Exchange Server and Microsoft SQL to provide small companies with greater levels of reliability, protection, and recoverability than is possible using the type of in-house data center that is practical for the majority of small and midsize organizations. Since Progent utilizes the same facilities that host the equipment of many of the planet's biggest IT organizations, Progent can save you the investment in creating and maintaining the systems needed for world-class cooling, power backup, and redundant Internet connectivity. For hosted application servers, Progent can also see to it that patches and revisions stay current, security and performance is constantly monitored, and systems and data files are regularly backed up and available for full and prompt restoration. Find out more concerning Progent's hosting for Exchange and other critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting provides comprehensive hosting for the entirety of a small or midsize company's production servers in an environment that not only provides the top degree of dependability and scalability but that is also convenient for customers to migrate to another support provider or to bring internally if your situation calls for it. Progent's Private Cloud hosting service is based on proven virtual server techniques that permit companies with multi-vendor environments to save dramatically on the costs of hardware, infrastructure maintenance, and IT management while achieving world-class reliability and an unprecedented degree of vendor independence. Unlike conventional SaaS hosting offerings, Progent's Private Cloud Hosting covers all server-based applications in one centrally administered service, can support the mixed- OS and loosely standardized networks common with small companies, and retains control of the licenses in the customer's possession so that moving to a new virtual system is quick, safe, and inexpensive. This avoids ending up a captive to a specific hosting provider while still offering all the cost savings associated with ASP and SaaS hosting alternatives.
- Hybrid Cloud Integration Consulting Services
Progent offers expert online support services to help businesses of all sizes connect their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid network models that utilize physical IT assets as well as cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud migration services that include Office 365 Exchange Online integration with on-premises Exchange, Azure design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of experience providing advanced consulting expertise online, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Progent's value-priced ProSight portfolio of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning tools to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to automate the complete threat progression including filtering, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device management, and web filtering via leading-edge technologies incorporated within one agent managed from a unified console. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP deployment that addresses your company's specific needs and that allows you demonstrate compliance with government and industry data protection regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent can also assist your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.
- ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup activities and allows fast recovery of critical data, applications and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery specialists can deliver advanced support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, when needed, can assist you to restore your critical data. Read more about ProSight DPS Managed Backup and Recovery.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, monitor, optimize and troubleshoot their connectivity appliances like routers, firewalls, and load balancers as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and sends notices when issues are detected. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating appliances that need critical software patches, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of top data security companies to deliver centralized management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss prevention.
- ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management technology to help keep your IT system running efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT personnel and your Progent engineering consultant so that all potential problems can be addressed before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the client owns the data, the operating system software, and the apps. Because the environment is virtualized, it can be moved immediately to a different hardware solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management platforms available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the deployment of your core network devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits like a more manageable Active Directory (AD) environment. Both versions also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with data security requirements, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and higher availability. See more information about Progent's ProSight Network Audits IT infrastructure assessment.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your organization's ability to stop or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective security and backup/recovery system that meets your company's needs. For more information, visit The ProSight Ransomware Preparedness Report.
Why Progent Is the Smart Alternative for North Las Vegas, Nevada Small Businesses
Progent's staff size, breadth of information technology expertise, and familiarity with corporate network consulting enable small companies to avoid the pitfalls associated with over dependence on small support firms or independent consultants.
Working with Progent allows your company to:
- Prevent Over Reliance on Freelance Consultants
For IT services, small businesses sometimes depend heavily on freelance engineers. Though freelance service providers have lower expenses than larger IT service organizations and can afford to charge nominally smaller fees, individuals are occasionally unable to react rapidly to critical problems. If a freelance engineer is occupied with different client, sick, on travelling, or in class, the lack of backup staff may require your business to go without help in case of an emergency. The more your small business grows, system downtime or difficulties with line-of-business applications become more expensive. The dollars you thought you were saving on a freelancer can be eaten up fast due to lost output. Also, when independent consultants encounter unfamiliar technologies, the unavailability of a big consulting group to count on for assistance requires them to learn with the meter running while your organization ends up footing the costs for their continuing education.
- Have Access to Certified Professionals in Sophisticated Information Technology Solutions
Many smaller service organizations or freelance engineers who concentrate on small company IT support are capable of providing connect-the-dots solutions but lack the seasoning to deal efficiently with complex IT configurations with a variety of operating systems, numerous locations, Voice over IP systems, remote workforces, integrated accounting and operational applications, data-driven web sites, and custom line-of-business software. Progent's background with worldwide enterprises and Progent's large group of specialists can benefit your company because big-company networks are characteristically complicated, integration problems require in-depth knowledge in numerous technical areas, and reaching an acceptable level of robustness, reliability, and protection requires enterprise-tested processes.
- Create a Firm Foundation for Seamless Growth
Small companies typically start with an IT system implemented on a shoestring budget. Without a proper basis, a sequence of improvised fixes often get tossed onto of a marginal structure. As a business grows, stability and scalability issues can undermine the productivity of the business. Such networks require thorough assessment, smart business planning, and broad-based expertise to upgrade to a network infrastructure that will provide the reliable foundation to handle current business requirements and ease downstream expansion.
- Work with Solution Providers, Not Product Vendors
Small companies need guidance and education to work through an increasingly complex array of IT alternatives available for accelerating growth and enhancing productivity. Businesses do not need a network consultant or support organization that attempts to promote a product. Progent avoids conflicts of interest by not selling hardware and software. Progent sells consulting and services exclusively. This permits Progent to match technical services with the real interests of customers. Combining network consulting and product reselling can result in a situation where the recommended solution is based on a predetermined vendor rather than being driven by the true requirements of a client.
In case your North Las Vegas, Nevada company wants to get in touch with Progent about IT outsourcing, consulting, or tech support services, call 800-993-9400 or go to Contact Progent.
Immediate Remote Technical Help
For immediate online assistance, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).