North Las Vegas, NV Online Help from World-class Network Service Consultants
Progent's network technical support services can provide your North Las Vegas, NV business budget-friendly and consistent support from world-class technical experts. By providing IT consulting help when you require it, providing advanced expertise for key applications, delivering value-added services such as automated network monitoring, and billing only for services you use, Progent offers your North Las Vegas, Nevada company an affordable solution for optimizing the productivity of small-scale office information systems. If you have an on-premises datacenter, rely on cloud resources, or manage a hybrid cloud-and-local network, Progent is the smart choice for businesses and local governments to build and maintain a robust and secure IT system and to have quick availability of the seasoned support usually restricted to businesses who can afford a large internal IT group.
For medium-size and enterprise businesses, Progent offers co-sourcing services to reinforce the skills of your in-house IT support group. Co-sourcing can reduce expenses and minimize technical risks for big projects such as application development, business continuity preparedness, security evaluations, merging datacenters, or software migrations.
Progent can in addition offer the services of accredited consultants to assist your business to design and execute a sensible cloud strategy.
Key Products and Technologies Serviced by Progent's Consultants for Companies in North Las Vegas, Nevada
Progent's nationwide team of world-class support professionals provides assistance for virtually all facets of information systems deployed by organizations of all sizes. Areas served by Progent in and around North Las Vegas include:
Service Delivery Alternatives for North Las Vegas, Nevada Companies
Progent has a selection of alternatives for providing small businesses with affordable computer services for technical support, consulting, and network management outsourcing. Progent's model for delivering computer support services is built on the Call Center operational structure familiar to big IT support organizations. Progent's Helpdesk Service Model ensures rapid response, comprehensive activity records, dependable follow-up, and tight cost control across a range of IT service delivery alternatives that include remote repairs, in-person help, and top-level consulting.
Progent's Low-Cost Managed Services for Outsourcing IT Management
- Remote Support
Progentís Technical Response Center (TRC) offers emergency and scheduled remote assistance for Windows, Linux, Apple, and Cisco-based environments in the United States and globally. Progent's certified support experts can assist customers to analyze and fix hardware and software problems without the expense or delay of in-person support calls. The background of Progent's network engineers makes it possible to resolve the majority of IT issues rapidly. For the most complex issues, Progent's depth of expertise allows the support team to escalate trouble tickets to world-class subject matter experts. Progent offers a streamlined, web-based registration process for first-time clients to accommodate emergency network problems and Progent charges by the minute with no sign-up fees or time minimums, so you pay only for the support you get. Specialists you can access remotely include Cisco-premier CCIE network engineers, Microsoft-Premier MCSEs, and GIAC-certified security professionals. Find out more details concerning Progent's online network troubleshooting expertise.
- On-site Support
Progent provides on-site computer assistance for registered clients in larger cities in the United States. Progent's onsite support technicians can operate in tandem with Progent's online support experts to give small businesses the best of both worlds: in-person support technicians when you need them plus the on-line help of Progent's seasoned team of network engineers, security specialists, and business software developers. The response time for in-person support calls is usually less than 24 hours. Progent requires no sign-up or retainer charge for becoming a Progent client for on-premises support. Find out more about why to register for Progent's onsite computer support services.
- Help Desk
Progent's Standard Help Desk Services offer smaller organizations a complete solution that manages all facets of remote Level 1 desktop support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent provides service desk support at a significant discount off Progent's regular desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to handle complex issues. For details, visit Online Help Desk Services.
- IT Consulting Expertise
Progent offers small companies affordable access to enterprise-class consultants who can deliver help with critical technologies such as
- Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application expertise, Cisco network architecture, company-wide network protection engineering, high availability it system consulting, virtual server solutions, plus configuration, customization and training for business programs including financials, ERP, reporting, CRM, and office productivity suites. Progent can provide assistance with one-shot projects including office relocations and massive software migrations, longer term projects like business reporting application development and support, relational database software development and administration support, and web development, continuing services such as System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for network health monitoring and network administration, or urgent services like data restoration and virus removal.
- Private Cloud Hosting Services
Progent's Private Cloud hosting offers complete hosting for all of a small organization's production servers in an environment that not only delivers the top level of fault-tolerance and extensibility but that is in addition simple for clients to transfer to a different support provider or to move in-house when your business situation warrants it. Progent's Private Cloud hosting is founded on mature virtual server technologies that permit companies with mixed networks to save significantly on the expense of capital equipment, system maintenance, and network management while getting enterprise-class reliability and an unprecedented level of vendor independence. In contrast to conventional Software as a Service hosting models, Progent's Private Cloud Hosting Service covers all server-based software in one centrally managed service, can handle the multi- OS and loosely standardized networks common with small businesses, and retains ownership of the licenses in the customer's hands so that moving to a new virtual system is fast, reliable, and inexpensive. This avoids ending up a captive to a specific hosting provider while still providing all the economies associated with ASP and SaaS hosting alternatives.
- Hybrid Cloud Integration Services
Progent offers advanced online support services to help companies of any size integrate their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid environments that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that combine on-premises resources as well as public cloud services. To help you to incorporate cloud services with networks, Progent can provide a range of cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure planning and integration services, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform planning and integration consulting. Progent has more than two decades of background delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's value-priced ProSight line of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior analysis technology to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a single platform to manage the complete malware attack progression including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection services offer affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools packaged within one agent managed from a unified console. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP environment that addresses your organization's specific needs and that helps you demonstrate compliance with government and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate action. Progent's consultants can also assist your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.
- ProSight DPS: Managed Backup
ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical data, apps and virtual machines that have become unavailable or corrupted due to component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup consultants can provide advanced expertise to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data. Read more about ProSight DPS Managed Cloud Backup and Recovery.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map out, monitor, optimize and troubleshoot their networking appliances such as routers, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always current, captures and manages the configuration of almost all devices on your network, tracks performance, and generates notices when problems are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding appliances that require critical updates, or resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of top data security companies to deliver web-based control and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management technology to help keep your network running at peak levels by checking the health of critical computers that power your business network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT personnel and your Progent engineering consultant so all potential issues can be addressed before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Since the system is virtualized, it can be moved easily to an alternate hardware environment without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to obtain an objective assessment of the health of their information system. Based on some of the leading remote monitoring and management tools available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure assets conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable Active Directory (AD) environment. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with government and industry security standards, higher utilization of IT assets, faster problem resolution, more dependable backup and recovery, and less downtime. Learn more about Progent's ProSight Network Audits network infrastructure review.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your company's ability either to block or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information concerning your existing security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective AV and backup/recovery environment that meets your business requirements. For more information, see The ProSight Ransomware Preparedness Report.
Why Progent Offers the Smart Alternative for North Las Vegas, Nevada Small Businesses
Progent's size, scope of information technology skill, and familiarity with corporate IT consulting allow small and midsize businesses to avoid the problems associated with over reliance on small support organizations or independent consultants.
Working with Progent allows your business to:
- Avoid Excessive Reliance on Individual Support Consultants
For network services, small companies often rely excessively on freelance engineers. Although individual support engineers carry lower expenses than more substantial support organizations and can typically charge nominally lower rates, freelancers are occasionally spread too thin to react rapidly to urgent network problems. If an independent consultant is occupied with different client, sick, on vacation, or in training, the absence of replacement staff may force your business to wait for assistance in case of a crisis. As your small business expands, network unavailability or problems with line-of-business applications become more expensive. The money you believed you were saving on an independent consultant can evaporate quickly because of lower productivity. Also, when independent engineers confront new technologies, the lack of a big engineering group to count on for help requires them to learn with the meter running while your company ends up with the costs for their continuing education.
- Gain Access to Expertise in Advanced IT Issues
The majority of small service firms or freelance engineers who concentrate on small company network support are capable of providing routine fixes but lack the background to work efficiently with complicated IT infrastructures that have a variety of operating systems, many sites, Voice over IP systems, mobile clients, integrated financial and analytical software, eCommerce, and specialized business software. Progent's background with worldwide companies and Progent's large staff of experts can benefit your business because big-company environments are characteristically complicated, integration problems demand thorough knowledge in numerous technical areas, and reaching an acceptable level of stability, reliability, and security requires industry-tested processes.
- Create a Firm Foundation for Seamless Growth
Small companies often begin with an IT system implemented on a tight budget. Without a solid basis, a series of improvised repairs commonly get thrown onto of a weak structure. As a business grows, stability and scalability problems can obstruct the success of the business. These environments need thorough assessment, smart business planning, and broad-based expertise to migrate to an IT infrastructure that can act as the reliable basis to handle critical business needs and ease downstream growth.
- Work with Solution Consultants, Not Product Resellers
Small businesses require guidance and insight to work through an increasingly complicated array of technology options offered for accelerating business growth and enhancing efficiency. Businesses do not need an IT engineer or support organization that attempts to sell them a product. Progent eliminates conflicted motives by not reselling hardware and software. Progent offers services only. This permits Progent to match consulting support with the genuine interests of customers. Combining network consulting and product selling can result in a situation where the proposed solution is built around a preselected technology instead of being based on the actual requirements of a client.
How to Contact Progent
In case your North Las Vegas, Nevada business needs to get in touch with Progent to ask about IT outsourcing, consulting, or technical support, call 800-993-9400 or visit Contact Progent.
Immediate Online Network Support
For fast online support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).