Quick, Low-cost Remote Network Assistance for North Las Vegas, Nevada Small Businesses
For over twenty years, Progent has specialized in delivering world-quality IT support services to clients who have small-company IT budgets. Progent has developed a unique support system that features a low-overhead, tightly connected virtual office network, sophisticated online repair tools, a substantial team of engineers accredited in a broad range of IT practice areas, a Help Desk Call Center service structure that maximizes responsiveness and guarantees follow-up, a worldwide team of remote troubleshooting professionals, on-site support dispatching for the majority of most zip codes in the U.S., and a company ethos focused on resolving network issues in the least time and at the least cost to customers.

For medium-size and enterprise companies, Progent can provide co-sourcing services to add to the technical skills of your internal network service personnel. This can reduce expenses and minimize technical risks for major IT initiatives like application development, disaster recover/business continuity preparedness, network security audits, office consolidations, or technology migrations and upgrades.

Progent can also offer the services of accredited consultants to help your company to plan and execute a sensible cloud computing strategy.

Main Products and Technologies Serviced by Progent for Business Networks in North Las Vegas, Nevada
Progent provides the support of qualified consultants for all aspects of information technology deployed in small and midsize organizations. Technologies serviced by Progent include:

Support Delivery Options for North Las Vegas, Nevada Companies
Progent offers a selection of alternatives for providing small companies with affordable computer services for technical support, consulting, hosting services, and IT management. Progent's model for providing network support services is based on the Call Center operational structure common to larger IT groups. Progent's Contact Center Service Mechanism ensures rapid response, thorough activity documentation, dependable follow-through, and tight expense control for a range of IT service delivery alternatives that include online repairs, onsite help, high-end consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center provides emergency and routine remote support for Microsoft Windows, Linux, Apple, and Cisco-based environments in the U.S. and globally. Progent's seasoned support experts can help clients to troubleshoot and repair network issues without the expense or delay of on-premises service calls. The background of Progent's network engineers makes it possible to resolve the majority of network problems rapidly. For complex problems, Progent's breadth of knowledge makes it possible to escalate support calls to world-class subject matter experts. Progent offers a convenient, web-based signup procedure for first-time clients to accommodate emergency situations and Progent bills per minute with zero sign-up fees or minimums, so you pay only for the assistance you receive. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSE consultants, and CISSP-certified security engineers. Learn additional details about Progent's online network troubleshooting services.

  • Onsite Support
    Progent provides onsite computer support for signed-up clients in larger cities in the United States. Progent's on-site service personnel can work in tandem with Progent's online service engineers to deliver small companies the ideal combination: hands-on support professionals when you need them as well as the remote expertise of Progent's seasoned staff of IT engineers, security specialists, and business software programmers. The response time for on-site service visits is usually under one business day. There is no sign-up or retainer charge for registering as a Progent client for onsite service. Learn more details about why to register for Progent's in-person computer support.

  • Help Desk
    Progent's Standard Help Desk Services offer smaller businesses a complete service desk solution that manages all aspects of online desktop support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Progent offers help desk services at a significant discount off Progent's regular desktop service rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to resolve complex issues. For details, refer to Online Help Desk Services for Small Businesses.

  • Consulting Services
    Progent offers small and midsize companies affordable availability of world-class consultants who can deliver assistance with critical technologies such as
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server expertise, Cisco network infrastructure, network protection consulting, high availability network design, virtual server solutions, plus integration, programming and support for business programs including financials, ERP and MRP, business analytics, sales automation, and office productivity packages. Progent can help with short-term projects including office moves and major system migrations, longer term projects like management reporting software programming and customization, database software development and DBA support, and web development, continuing services including System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for network monitoring and system administration, or emergency services like data restoration and virus removal.

  • Application Server Hosting
    Progent offers hosting for critical business applications like Microsoft Exchange Server and Microsoft SQL to provide small businesses with greater degrees of availability, security, and performance than is possible with the type of internal data center that is achievable for most small businesses. Because Progent utilizes the same facilities that host the gear of some of the planet's biggest information technology companies, Progent can eliminate the cost of creating and managing the systems needed for enterprise-class environmental control, power backup, and redundant Internet access. For hosted application servers, Progent can also see to it that patches and revisions stay current, security and performance is constantly monitored, and systems and data files are regularly archived and available for full and rapid restoration. Learn more about Progent's hosting for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers complete hosting for the entirety of a small or midsize company's production servers in a setting that not only delivers the highest degree of availability and extensibility but that is in addition easy for clients to migrate to a different support firm or to bring internally if your business situation calls for it. Progent's Private Cloud hosting service is founded on proven virtual server techniques that allow companies with mixed environments to save significantly on the expense of capital equipment, infrastructure support, and IT administration while achieving world-class reliability and an unprecedented degree of vendor independence. In contrast to conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric software in a single centrally managed solution, can handle the mixed- OS and non- standardized networks typical of small businesses, and retains ownership of the licenses in the customer's hands so that migrating to a new virtualized host is quick, reliable, and affordable. This eliminates ending up a captive to a specific hosting provider while still offering all the savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Migration Support
    Progent can provide advanced remote consulting services to help companies of all sizes connect their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid topologies that seamlessly combine on-premises IT assets along with public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange, Azure design and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background delivering advanced consulting support remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing Network Monitoring and Management
Progent's low-cost ProSight portfolio of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior analysis tools to guard endpoint devices and servers and VMs against new malware attacks like ransomware and email phishing, which easily get by traditional signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to manage the entire malware attack progression including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback with Windows VSS and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge tools incorporated within a single agent accessible from a unified console. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP environment that addresses your organization's specific requirements and that allows you prove compliance with legal and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate attention. Progent's consultants can also assist your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup activities and enables rapid restoration of critical data, apps and virtual machines that have become lost or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced expertise to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical data. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, optimize and debug their connectivity hardware like routers and switches, firewalls, and load balancers plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are always updated, captures and displays the configuration of almost all devices on your network, tracks performance, and generates alerts when issues are detected. By automating complex management activities, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding devices that need important software patches, or identifying the cause of performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of leading information security companies to deliver web-based control and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your network operating efficiently by checking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so that any potential issues can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hardware environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect data about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can save as much as half of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to obtain an objective assessment of the overall health of their information system. Powered by some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a cleaner Active Directory (AD) system. Both also include one year of advanced remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with information security requirements, more efficient utilization of IT assets, quicker problem resolution, more dependable backup and restore, and increased uptime. See more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent information assurance expert. The interview is designed to help evaluate your organization's ability either to block or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your current antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient AV and backup system that meets your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Special Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the fundamental network software and office productivity programs important to most small and mid-size companies and local governments. As a Cisco-qualified partner, Progent also offers help for an increasingly complex array of infrastructure products such as firewalls, switches, routers, VoIP solutions, and wireless access. In addition, Progent's CISSP-Premier cybersecurity experts, CISM-qualified security engineers, CISA-qualified security audit consultants and GIAC-qualified information assurance professionals offer a company-wide perspective on system protection and can help with complex security programs like SIEM solutions to help companies comply with business standards and government mandates for network information protection and reporting.

The breadth and size of Progent's engineering team bring a powerful array of benefits to clients wishing to increase the productivity of their information system within a realistic budget. These benefits include:

  • Best Service Methodology
    Progentís team of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world industry background, at the front lines of network support, performing a broad range of IT tasks for an extensive array of customers. Every Progent support professional shares a refined set of personal best practices which are combined into shared best practices standards that Progent instills in its support personnel. This ensures that you get not just expert IT capability, but also a support engineer with proven approaches for solving actual network problems quickly. Find out additional information about Progent's best practices for network consulting.

  • Granular Pricing
    Progent's pricing model is to charge for phone service and on-site help by the minute. As a result, you are charged exclusively for received support. Progent does not impose a higher rate for off-hours or emergency support, and Progent does not bill for travel except for emergency support where on-site work is less than four hours. Also, Progent applies no sign-up fee and asks no retainer for services delivered during regular working hours. Many support organizations demand large minimum payments or bill in increments of fifteen minutes or longer. Progent's one-minute pricing granularity does away with king-size invoices for quick repairs. Another benefit of by-the-minute billing is that clients won't be inclined to permit minor issues to fester until they grow into major problems. Learn more details concerning Progent's value pricing for IT outsourcing.

  • Full Documentation of Delivered Services
    Progent has created a sophisticated support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or small support firms who provide minimal documentation or specifics of services done, each service provided by Progent is tracked by full documentation. Every Progent staff member has access to the service documentation sent by every staff member to every customer. The practice of documenting and organizing support records results in more effective support and eliminates a variety of common misfortunes such as when a support customer is effectively held captive to a consultant who refuses to let go of vital service information. Read more concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to handle technical issues that are within their scope, Progent is able to focus on providing hard-to-find skills where Progent faces little competition. Small companies who utilize freelance consultants or who employ internal support staffs benefit when Progent passes on information about new technology and proven methodologies to make their networks more robust, secure, and efficient. Learn additional information about Progent's knowledge transfer services.

Contact Progent
In case your North Las Vegas, Nevada business wants to contact Progent about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or refer to Contact Progent.

Immediate Remote Technical Assistance
For fast remote support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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Progent's Microsoft-certified consultants have 20 years of background providing e-mail and integrated telecommunications/email solutions for businesses. Progent provides affordable Exchange Server support services to enhance email security and virus defense, achieve fault tolerant email, and facilitate remote and mobile email access. Progentís Microsoft Exchange help and support offerings can assist you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 5.5 to Exchange Server 2010.

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Progent can provide enterprise clients the services of a NetApp-certified consultant for online or on-premises expertise for NetApp's complete family of SAN storage software and hardware products including ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN deployments quickly and affordably based on leading practices.

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Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management team, create a corporate-wide security strategy, automate IT administration, assist with creating applications, and build and test a DR/BC plan.

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Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide online or on-premises integration and troubleshooting support to assist your organization to design, configure, update, optimize, manage and debug Aironet wireless AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity solution that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and setup of Aironet wireless access points to work with your specific office layout, construction, and anticipated network traffic.

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Progentís Microsoft certified professionals can provide small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the rapid development of enterprise-class business programs that can give your company a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and beyond the firewall. In addition to offering expertise, maintenance and troubleshooting services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information system. Progent can also help you migrate from older editions of SQL Server to Microsoft SQL Server 2005.

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Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, functions as the heart of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Unified CM Express (CME) offer a location-independent IP-PBX by integrating with unified messaging apps such as Unified Communications Manager IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's CCIE-certified consultants can deliver efficient and affordable online and on-premises expertise to assist organizations of all sizes to build and maintain CUCM ecosystems by providing Unified Communications Manager integration and technical support consulting services that deliver optimum business value. Progent can help with any facet of CUCM setup and debugging in areas such as integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE support, creating Cisco UCS server failover solutions for survivability, capacity planning, and integration with Exchange Server and Skype for Business.

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Progentís Technical Response Center provides affordable national extended hours remote assistance for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer extended hours telephone help and remote direct computer access to isolate and resolve technical problems quickly and affordably.

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Cisco Unified Communications Manager, formerly branded CallManager, acts as the center of Cisco's collaboration platform. Cisco Unified Communications Manager and Cisco Unified CM Express offer a borderless IP-PBX by integrating with unified messaging applications that include Cisco Unified CM IM and Presence Service, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's Cisco-certified network consultants offer effective and budget-friendly online and onsite expertise to help businesses of any size to create and maintain Unified CM ecosystems by providing Unified Communications Manager configuration and troubleshooting services that deliver maximum productivity. Progent's consultants can help with any facet of CUCM configuration and debugging in areas such as integrating Cisco VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, installing ISR G2 routers with CUBE support, creating UCS server failover solutions for survivability, capacity planning, and integration with Exchange Server.

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Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company deploy and maintain Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and offer the flexibility to evolve with your growing business needs. Progentís Cisco-Certified network consultants support Ciscoís complete line of products aimed at eliminating information pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can help you deploy Cisco products to get secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central client access control foundation for user authentication, permissions, and accounting from an easy-to-use Web interface.

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Progent's Microsoft certified engineers can help you to pilot Microsoft Windows 7 to confirm application and driver compatibility and to check its speed and reliability running with your applications. Progent's consultants can also help you to evaluate the potential strategic benefits of moving to Microsoft Windows 7. If you decide that Microsoft Windows 7 makes sense for your business strategy, Progent can help your IT organization to plan and execute a smooth deployment of Microsoft Windows 7 from a an older version of Windows.

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Progent can help your business in all facets of your migration to Microsoft Exchange 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your VMs, mailbox databases and logs; configuring HLB for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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Email Guard from Postini provides constantly upgraded spam and virus filtering, data filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and support firm. If your organization is too small to purchase for a standard Postini license, you can still get the use of Postiniís Perimeter Management technology via Progentís E-Mail Guard spam filtering and virus protection service offering. Progentís expert email protection professionals can show you how to create an email defense strategy that incorporates spam filtering and virus defense technologies and policies.

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Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of any size to design, implement, administer, and troubleshoot a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older releases of SCDPM or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent can provide occasional help for fixing particularly stubborn issues, or full project management services. Progent can also assist you to design Data Protection Manager into a comprehensive disaster recovery plan.

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MS Office Communications Server provides Instant Messaging and Real Presence as part of a scalable, enterprise-grade solution featuring advanced security, seamless compatibility with popular Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. The product allows lower costs and improved business efficiencies, enhanced worker output, and better intellectual property protection. Microsoft Office Communications Server 2007 has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide online and onsite configuration support and troubleshooting help for your Office Communications Server deployment and can help you to assess the advantages of migrating to Skype for Business. Progent can also assist you to design and implement an efficient upgrade that will add significant strategic value to your IT system

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Progent's Cisco certified wireless networking consultants can provide affordable remote and onsite support for legacy and current 802.11ac Aironet wireless APs and Progent can assist you to plan and maintain wireless solutions that include indoor and outside/ruggedized Aironet APs.

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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Progent's experts offer macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent can also assist your business with iPhone integration and iPad management, or moving to Apple's iCloud services. For computer networks based solely on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of planning, integrating and supporting a network infrastructure that is reliable, safe, fast and aligned with your organization's objectives.

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Progent's Power BI experts can assist your business to design, deploy, maintain, enhance or troubleshoot your Power BI business analytics solution. Progent can also help you to organize your target data for Power BI reports and dashboards. Progent can assist you build and administer an onsite, cloud based, or hybrid environment to run Power BI.

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The current ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can help your company to manage your existing PIX or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

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Office 365 is Microsoft's expanding family of productivity applications and cloud-hosted services available on a subscription basis. Office 365 applications and cloud services are available in a variety of product bundles targeted at markets from individuals and home offices to enterprises. Progent can provide fast and affordable online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help you to evaluate the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and maintain hybrid ecosystems that transparently integrate local and cloud-based products and services.

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Progent's Cisco certified networking consultants have extensive background helping ISPs to design, implement, manage, optimize, and troubleshoot fault-tolerant, extensible network solutions appropriate for shared public networks.

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Progent can provide you with experts who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to suit your unique business requirements. Progentís Microsoft-certified consultants provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers custom e-Commerce consulting support for safe, corporate-wide information sharing plus interfacing with CRM packages.

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Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to assist organizations of any size to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.

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Progent has supported Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided system integration, software development, education, and troubleshooting services since the platform's original release. Progent can provide advanced support for upgrading legacy Dynamics GP ERP systems. Progent can help your business to design, test, and carry out an efficient migration from a a legacy version of GP to the current edition of Microsoft Dynamics GP.

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Microsoft Communications Server provides IM and presence in an extensible, world-class package featuring enhanced protection, seamless integration with additional Microsoft products, an expandable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize cost savings and elevated business efficiencies, increased worker productivity, and better IP security with this easy-to-administer, fault-tolerant solution. Successful implementations of Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-certified consultants can deliver the expertise necessary to realize all the advantages of Microsoft Office Communications Server across your whole organization.

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Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Exchange Server 2003 upgrade strategy that minimizes productivity disruption, reduces long-term support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent has the background to finish your move quickly and affordably. Progent's Exchange Server 2003 support, repair, and design offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.

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Progent's Cisco certified wireless networking consultants offer affordable remote and on-premises support for end-of-life and current Wave 2 Aironet wireless access points (APs) and Progent can assist your business to design and manage Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet access points.

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Progent's service experts in Mac and Windows technology can help you integrate Apple Macintosh and Windows computers into cohesive networks with full sharing and collaboration support. Allowing efficient co-existence among a mix of servers and workstations powered by Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Windows technology. Progent's experience in Windows and Apple consulting makes it possible to provide expert support to companies that depend on these platforms to keep their strategic advantage. Progent can also help you to integrate Apple's iPhones and iPads with your Windows network.

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Progent's Microsoft-certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, develop test systems and migration strategies, install Windows Server 2008 with your IT infrastructure and applications, educate your IT staff how to use enhanced management utilities, and deliver continuing consulting and support via affordable alternatives including Help Desk Call Center support and online technical support.

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Progent has been delivering SharePoint support since the first product was published more than a decade ago, and Progent has the scope of technical know-how to help businesses of any size to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; determine if an on-premises, online or hybrid deployment is best suited for your organization; and pick the right edition of SharePoint 2013 for your applications. Progent can provide full project management services or can help in specific tasks associated with your SharePoint 2013 deployment.

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Progent's Microsoft Exchange Server Hosting Services provide an enterprise-class data center that features backed-up electrical and cooling systems, 24x7 staffed security and IT support center, plus failover connections to tier-1 Internet service providers. Hosted Exchange servers are set up as virtual servers for service continuity, easy expandability, and fast recovery. Progent's services feature integration with your network, connectivity with mobile communication products, automated monitoring of efficiency and security, spam protection, security update and revision control, Help Desk services, daily backup, and full messaging management support.

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Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore capabilities for Microsoft networks. Data Protection Manager 2016 delivers application-sensitive backup for key platforms such as SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with virtual machines running on Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to design, deploy, administer, and repair a multi-site backup/restore solution powered by SCDPM 2016. Progent can assist you to upgrade from an older version of DPM or from a legacy solution, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite consulting expertise and can provide occasional guidance to resolve challenging issues or provide end-to-end project management or co-management support to help you finish your Data Protection Manager 2016 deployment on schedule and within your budget.

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Progent offers comprehensive help for each phase of your Microsoft Exchange Server 2010 migration with services that include outsourced or co-sourced project management, site analysis, project design and documentation, specification of new software licenses and hardware needed, recommended sourcing, pilot verification at customer site or at Progent's test facility, setting up transitional coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the previous system, and webinar training for customer's support staff and users.

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Progent's Cisco CCIE-certified Wi-Fi network consultants can provide online or on-premises integration and debugging services to assist your organization to plan, implement, update, tune, administer and troubleshoot Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your wireless ecosystem with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and setup of Aironet Wi-Fi APs to accommodate your unique office design, building structure, and expected workloads.

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Progent provides the help of Microsoft and Cisco-Certified network support experts to offer customers economical alternatives to help organizations maximize the value of Microsoft and Cisco technology. For environments that span from small offices to large corporations, Progent's network consultants can assist you to enhance your network's e-mail infrastructure, security, reliability, performance, and system management.

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Altaro VM Backup software offers small and mid-size organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also supports low-cost cloud backup to Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective, military-grade encryption, granular restore options for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and VMware vCenter for handling larger environments, and support for Microsoft VSS technology to back up live virtual machines without downtime. Progent is an Altaro partner and offers a wide array of consulting services to assist you to design, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup.

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Progent offers expertise for security evaluation utilities including LANguard from GFI for performing a variety of programmed network auditing scans to uncover potential security gaps. Progent has broad experience with security auditing tools and can help you to make sense of audit reports and respond effectively. Progent can show you how to build security into your company operations, install scanning tools, plan and deploy a protected network environment, and recommend policies to maximize the security of your IT system. Progent's security consultants are available to help you configure a firewall, design safe remote connectivity to email and data, and install VPN. Progent's accredited security engineers can validate the security of web-based software and can conduct comprehensive information security assessments of enterprise-wide security to determine your company's compliance with key industry security standards such as FISMA, PCI, and ISO.

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Progent offers economical remote support from engineers with expertise in a wide array of products and services that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops plus notebooks and smartphones. Progent offers consulting support for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist you to deploy, enhance, or maintain backup solutions for a variety of topologies such as on-premises, edge to datacenter, cloud-based, or hybrid.

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Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all facets of remote desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Support services are offered at a substantial discount from Progent's regular desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle the most issues.

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Progent's Solaris platform consulting experts offer small businesses and software developers assistance with administering and maintaining Solaris environments that run with Microsoft-powered networks. Progent can give your organization access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience provides you with a convenient single source to show you how to create and maintain a secure and robust mixed-platform network and communications solution that allows Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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Progent offers consulting for security testing products such as Microsoft Baseline Security Analyzer for performing a set of automatic system testing scans to identify possible security problems. Progent has extensive experience with network analysis tools and can show you how to make sense of testing reports and react appropriately. Progent can show you how to design protection into your business operations, configure auditing software, define and deploy a secure network environment, and recommend policies to maximize the safety of your network. Progent's security engineers are ready to help you set up a firewall, design secure remote access to email and data, and install VPN. Progent's accredited security consultants can test the security of web applications and can run comprehensive information security assessments of enterprise-wide security to determine your company's compliance with important international security standards including FISMA, PCI, and ISO.

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Online Support for SQL Server 2017 Performance Tuning
SQL Server 2017 and Excel Technology Consulting

Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business benefits of upgrading to SQL Server 2017 and can help you to plan and implement a cost-effective migration of your databases and applications to any network architecture including local, cloud-based, or hybrid. Progent's consultants can provide remote or on-premises support ranging from on-demand architecture review or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is carried out on schedule and within budget.

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Technical Consultant for Cloud Backup Security and Compliance Offsite Automated Backup Services Specialist
SQL Server 2016 Disaster Recovery Information Technology Consulting
SQL Server 2016 Security Integration Support

Microsoft SQL Server 2016 offers significant enhancements in speed, scale, data security, high-availability, BOYD support, and built-in business intelligence. New features include PolyBase for handling SQL and NoSQ databases simultaneously for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide online and onsite expertise to help businesses of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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Windows Server 2019 Hybrid Configuration Online Troubleshooting
Windows Server 2019 and SCVMM Online Support

Progent's certified Windows Server 2019 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant improvements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.

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wireless LAN controller Consultant
wireless LAN controller Technical Consultant

Progent can assist your business to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology. Progent can provide expertise for hardware-based and software-only Wi-Fi controllers and can assist you to decide which version makes sense for your Wi-Fi solution. For Wave 2 Wi-Fi controller appliances, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 Wi-Fi controller expertise.

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Antispam Information Technology Consulting
Anti-Spam Support and Help

E-Mail Guard from Postini provides constantly upgraded spam and virus filtering, data filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and service firm. If your organization is too small to purchase for a regular Postini license, you can still have access to Postiniís Perimeter Management technology via Progentís E-Mail Guard antispam and antivirus service offering. Progentís certified email security consultants can show you how to create an email protection plan that features anti-spam and anti-virus products and processes.

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