Low-cost Computer Help from Microsoft and Cisco Certified Consultants for Companies in North Las Vegas, NV
By delivering professional know-how when you need it, making available in-depth expertise for critical business applications, offering high-value services like virtual data center hosting, invoicing solely for help delivered, and requiring no setup fees or retainers for standard services, Progent allows you to increase the business value of your It network and cut support expenses. Progent recognizes that information system protection, reliability, and efficiency are as critical to small businesses as to large enterprises but that small organizations lack the leverage to invest heavily in information networks and in-house support groups. Progent's basic competitive advantage is that no network consulting organization can match Progent's ability to provide the network support expertise your company needs whenever you require it and at a cost you can justify.
For medium-size and enterprise companies, Progent can provide co-sourcing and project management services to add to the skills of your in-house IT support staff. This can cut costs and help meet schedules for big projects like software programming, business continuity preparedness, security evaluations, merging datacenters, or software migrations.
Progent can also provide access to certified consultants to assist your business to plan and execute a sensible cloud computing strategy.
Primary Technical Areas Serviced by Progent for North Las Vegas, Nevada Business Networks
As a Microsoft-certified Partner computer support firm with a large group of Cisco CCIE network consultants and Apple accredited engineers, Progent provides emergency assistance and low-cost online consulting to North Las Vegas, NV small businesses for a wide array of computer technologies including:
Support Delivery Alternatives Available for North Las Vegas, Nevada Companies
Progent offers a selection of alternatives for providing small and midsize companies with affordable IT services for troubleshooting, consulting, hosting, and network management. Progent's model for delivering computer support services is based on the Call Center operational structure common to big IT groups. Progent's Contact Center Service Mechanism ensures rapid support, thorough service records, reliable follow-up, and tight expense control across an array of IT support delivery options that include remote troubleshooting, in-person help, top-level consulting, plus server and application hosting.
Progent's Flat-rate Managed Services for Outsourcing Network Management
- Remote Service
Progentís Technical Response Center offers urgent and scheduled remote support for Microsoft Windows, Linux, Apple, and Cisco-powered systems in the U.S. and globally. Progent's certified support experts can help clients to troubleshoot and repair hardware and software problems without the cost or time loss of on-premises support visits. The experience of Progent's IT consultants allows them to handle most IT issues quickly. For the most complex problems, Progent's depth of knowledge allows the support team to escalate trouble tickets to advanced subject matter experts. Progent provides a streamlined, web-based signup process for first-time clients to accommodate urgent network problems and Progent charges by the minute with no startup charges or minimums, so you pay only for the support you get. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-certified MCSEs, and CISA-certified security professionals. Learn more information about Progent's online computer troubleshooting expertise.
- Onsite Service
Progent provides onsite computer assistance for registered customers in major metropolitan areas in the United States. Progent's onsite support technicians can operate in tandem with Progent's remote support engineers to deliver small businesses the ideal combination: hands-on service technicians when you require them plus the remote help of Progent's worldwide staff of network consultants, security professionals, and business software developers. The wait time for on-site support calls is typically less than 24 hours. There is no sign-up or retainer fee for becoming a Progent client for onsite support. Find out more concerning how and why to sign up for Progent's onsite network support services.
- Phone Support
Progent's Help Desk Call Center Services are intended for all companies who need prompt and reliable access to a professional Help Desk Call Center with efficient telephone support, online troubleshooting capability, and enough technical depth for full escalation. Since smaller businesses usually have tight information technology funds and can provide little executive bandwidth for handling IT support tasks, Progent's Contact Center Services could be the most efficient option to ensure that small business computer networks are always up and running. Read more details about Progent's Help Desk Call Center services.
- IT Consulting Services
Progent provides small and midsize businesses budget-friendly access to world-class IT professionals who can provide assistance with critical products and technologies such as
- Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application support, Cisco network infrastructure, company-wide network protection engineering, non-stop it system consulting, virtualization solutions, plus configuration, customization and support for business software such as financials, ERP, management reporting, sales automation, and productivity suites. Progent can provide assistance with short-term projects such as office relocations and massive software migrations, longer term projects such as management information software development and support, relational database software development and DBA services, and web design, continuing services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for IT infrastructure monitoring and network administration, or emergency services such as disaster recovery and malware removal.
- Application Server Hosting
Progent can host key applications such as Exchange Server and Microsoft SQL Server to provide small and midsize companies with higher levels of dependability, security, and recoverability than is feasible with the class of on-site data center that is practical for the majority of small and midsize companies. Because Progent utilizes the same data centers that support the equipment of many of the world's biggest IT companies, Progent can eliminate the cost of building and maintaining the systems needed for world-class environmental control, electrical failover, and uninterruptible Internet access. For hosted application servers, Progent can also ensure that upgrades and revisions remain current, protection and performance is constantly monitored, and systems are regularly backed up and available for complete and rapid recovery. Learn additional information concerning Progent's hosting for Microsoft Exchange Server and other mission-critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting offers comprehensive hosting services for the entirety of a small or midsize organization's production servers in an environment that not only delivers the top level of fault-tolerance and expandability but that is also simple for clients to transfer to another service firm or to bring internally when your business situation calls for it. Progent's Private Cloud hosting service is structured around mature virtualization technologies that permit businesses with multi-vendor environments to save significantly on the costs of hardware, system support, and network administration while achieving world-class dependability and an unparalleled level of vendor options. Unlike conventional SaaS hosting models, Progent's Private Cloud Hosting Service covers all server-centric applications in a single centrally administered service, can handle the mixed- platform and non- standardized networks typical of small businesses, and retains ownership of the licenses in the client's possession so that migrating to a different virtual system is fast, safe, and inexpensive. This eliminates becoming a captive to a single hosting service while still providing all the savings related to SaaS hosting services.
- Hybrid Cloud Migration Consulting
Progent can provide expert online consulting support to help companies of all sizes connect their information networks with popular public clouds such as Azure and Amazon Web Services. Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-only systems or in hybrid network models that utilize physical resources as well as public clouds. To assist you to integrate public clouds with networks, Progent can provide a variety of cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of experience delivering advanced consulting services online, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Progent's value-priced ProSight family of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior analysis technology to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and email phishing, which easily escape legacy signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to automate the entire threat lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Top features include one-click rollback with Windows VSS and automatic system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering via leading-edge tools incorporated within a single agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent can also assist you to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.
- ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid recovery of critical data, apps and VMs that have become unavailable or corrupted due to hardware failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images/, plus Hyper-V and VMware virtual machine images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to map, monitor, optimize and debug their connectivity hardware like routers, firewalls, and wireless controllers as well as servers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are kept current, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating complex management processes, WAN Watch can cut hours off common chores like network mapping, expanding your network, finding devices that require critical updates, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management services.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of top information security vendors to provide web-based management and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, DLP, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.
- ProSight LAN Watch: Server and Desktop Monitoring and Management
ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management technology to keep your IT system operating efficiently by tracking the state of vital computers that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so that all potential problems can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be ported easily to a different hardware solution without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information about your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Find out more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to get an unbiased assessment of the overall health of their network. Powered by some of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the deployment of your essential network devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a more manageable Active Directory system. Both versions also include a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with information security standards, more efficient utilization of IT resources, quicker troubleshooting, more dependable backup and recovery, and less downtime. Learn more information about ProSight Network Audits network infrastructure assessment.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent information assurance consultant. The interview is designed to assess your company's ability either to stop or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your current AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient AV and backup/recovery environment that aligns with your business needs. For more information, visit The ProSight Ransomware Preparedness Report Service.
Why Progent Offers the Right Alternative for North Las Vegas, Nevada Small Businesses
Progent's size, breadth of technical expertise, and experience with enterprise network consulting enable small companies to sidestep the problems associated with excessive reliance on thinly staffed service firms or individual engineers.
Working with Progent's Experts enables your company to:
- Avoid Excessive Reliance on Freelance Consultants
For network support, smaller companies sometimes rely heavily on freelance engineers. Though individual service engineers carry lower overhead than more substantial IT service organizations and can afford to bill apparently lower fees, they are frequently unable to react rapidly to critical problems. If a freelance consultant is busy with another customer, ill, on vacation, or in training, the absence of replacement personnel may force your company to wait for help during a crisis. As your company expands, network unavailability or problems with line-of-business programs become more costly. The dollars you thought you were saving on a freelancer can be eaten up quickly because of lower output. In addition, when independent consultants confront new problems, the lack of a big consulting team to depend on for assistance forces them to learn with the meter running while your business ends up footing the bill for their ongoing training.
- Have Access to Certified Professionals in Sophisticated Network Issues
The majority of smaller support firms or freelance engineers focused on small business network consulting may excel at delivering routine fixes but lack the background to work efficiently with complex IT configurations that have a variety of platforms, multiple locations, VoIP implementations, remote workforces, integrated financial and analytical applications, data-driven web sites, and custom business software. Progent's experience with global companies and Progent's extensive team of experts can benefit your business because big-company environments are inherently complex, integration problems demand thorough knowledge in numerous technical areas, and reaching an acceptable level of robustness, reliability, and security requires enterprise-proven best practices.
- Build a Solid Basis for Seamless Growth
Small companies typically begin with an IT system implemented on a tight budget. Lacking a strong basis, a sequence of improvised fixes often get tossed on top of a weak structure. As a business evolves, reliability and scalability issues can undermine the success of the business. These environments need proper evaluation, smart business planning, and broad-based experience to upgrade to a network environment that can provide the solid foundation to meet current business requirements and ease future growth.
- Team with Solution Finders, Not Product Resellers
Small businesses require guidance and insight to navigate through an ever more complex maze of technology alternatives available for enabling business growth and enhancing efficiency. They do not need a network engineer or support organization that tries to promote products. Progent eliminates conflicted motives by not reselling any products. Progent offers consulting and services exclusively. This allows Progent to match consulting support services with the genuine interests of customers. Combining IT consulting and product selling can lead to a situation where the recommended solution is built around a predetermined technology rather than being based on the true needs of a small business.
How to Contact Progent
If your North Las Vegas, Nevada company wants to contact Progent to find out about IT outsourcing, consulting, or tech support services, call 800-993-9400 or go to Contact Progent.
Fast Online Technical Support
For fast remote technical support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).