Low-cost Computer Troubleshooting from Microsoft certified Experts for Businesses in North Las Vegas, NV
By offering world-class support when you need it, making available in-depth knowledge for key business applications, offering high-value services such as virtual server hosting, billing only for services delivered, and requiring no setup or retainer fees for standard services, Progent enables you to increase the competitive value of your It system and minimize support expenses. Progent understands that information system protection, dependability, and efficiency are as critical to small businesses as to large corporations but that smaller companies don't have the leverage to spend heavily in information technology and in-house service staffs. Progent's basic competitive advantage is that no IT support organization can match Progent's capability to deliver the IT support expertise your business needs whenever you need it and at prices you can justify.
For mid-size and large companies, Progent offers co-sourcing services to add to the subject matter expertise of your in-house IT support team. Co-sourcing can reduce expenses and help meet schedules for big IT initiatives like application design and development, business continuity planning, network security audits, merging datacenters, or technology migrations and upgrades.
Progent can also provide access to certified consultants to assist your company to design and implement your cloud strategy.
Key Technologies Serviced by Progent for North Las Vegas, Nevada Businesses
A Microsoft-certified Partner computer support firm with a large group of Cisco CCIE network infrastructure experts and Apple Computer certified consultants, Progent provides urgent troubleshooting and affordable remote consulting to North Las Vegas, NV companies for a broad range of information technologies including:
Support Delivery Alternatives for North Las Vegas, Nevada Businesses
Progent offers a selection of alternatives for providing small and midsize businesses with affordable IT services for technical support, system architecture, hosting, and network administration. Progent's paradigm for providing computer support is based on the Help Desk structure common to larger IT organizations. Progent's Help Desk Call Center Support Mechanism ensures fast support, comprehensive activity documentation, dependable follow-through, and tight cost monitoring for an array of network service delivery options that include remote troubleshooting, in-person support, top-level consulting, as well as server and application hosting.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
- Remote Service
Progentís Technical Response Center (TRC) offers urgent and routine remote support for Windows, Linux, Apple OS X, and Cisco-powered systems in the United States and worldwide. Progent's seasoned service experts can help customers to analyze and fix network problems without the cost or time loss of in-person service visits. The background of Progent's IT engineers allows them to resolve the majority of network issues quickly. For the toughest issues, Progent's breadth of expertise allows the support team to escalate troubleshooting tasks to world-class subject matter experts. Progent offers a convenient, web-based registration procedure for first-time customers to accommodate urgent network problems and Progent charges per minute with no sign-up charges or minimums, so you are invoiced only for the help you get. Experts you can access remotely include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and CISM-certified security professionals. Find out additional details concerning Progent's remote computer troubleshooting expertise.
- Onsite Service
Progent provides on-site technical support for signed-up customers in major metropolitan areas in the United States. Progent's on-site service personnel can operate in conjunction with Progent's remote service engineers to give small companies the best of both worlds: hands-on support technicians when you need them as well as the remote expertise of Progent's worldwide team of network consultants, security specialists, and business software developers. The wait time for in-person support visits is usually less than one business day. There is no sign-up or retainer charge for becoming a Progent customer for on-premises service. Learn more details concerning how to register for Progent's in-person network support services.
- Phone Support
Progent's Standard Help Desk Services provide smaller businesses a comprehensive solution that manages all aspects of online Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Progent offers service desk support at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging problems. For details, see Online Help Desk Services.
- IT Consulting Expertise
Progent offers small businesses affordable access to enterprise-class IT professionals who can provide help with critical products and technologies including
- Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application support, Cisco network infrastructure, company-wide network security consulting, non-stop network consulting, virtual server strategies, plus configuration, customization and support for small business software such as financials, ERP, business analytics, CRM, and office productivity packages. Progent can provide assistance with one-time projects including office relocations and massive software migrations, extended projects like business reporting application programming and customization, database software development and DBA support, and web design, continuing support including System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for network health monitoring and system management, or urgent services like data restoration and virus removal.
- Application Server Hosting
Progent can host vital applications such as Exchange Server and SQL Server in order to provide small businesses with greater levels of reliability, protection, and performance than is possible with the type of on-site data center that is realistically affordable for most small businesses. Since Progent uses the same data centers that host the gear of many of the planet's largest information technology companies, Progent can save you the investment in building and managing the systems needed for enterprise-class environmental control, electrical backup, and redundant Internet access. For hosted application servers, Progent can also ensure that upgrades and service packs remain current, protection and performance is continually monitored, and systems and data files are consistently backed up and ready for full and rapid restoration. Find out additional information concerning Progent's hosting for Exchange Server and other critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting service provides complete hosting services for all of a small company's servers in an environment that not only delivers the highest degree of availability and expandability but that is also easy for clients to migrate to a different service provider or to move internally whenever your situation warrants it. Progent's Private Cloud hosting service is structured around mature virtualization technologies that allow small businesses with multi-vendor environments to save dramatically on the costs of capital equipment, infrastructure maintenance, and network management while achieving enterprise-class dependability and an unparalleled degree of vendor flexibility. In contrast to ordinary SaaS hosting models, Progent's Private Cloud Hosting encompasses all server-based software in one centrally managed solution, can handle the multi- platform and non- standardized environments typical of smaller companies, and retains ownership of the software licenses in the client's hands so that migrating to a different virtualized host is quick, safe, and affordable. This avoids becoming a prisoner of a single hosting provider while still offering all the cost savings associated with SaaS hosting alternatives.
- Hybrid Cloud Integration Support
Progent offers advanced remote support to help companies of any size integrate their information networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-centric systems or in hybrid topologies that utilize on-premises IT assets along with cloud services. To help you to integrate public cloud services with networks, Progent can provide a variety of cloud migration services such as Office 365 integration with on-premises Exchange, Azure planning and integration consulting, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform planning and integration expertise. Progent has over 20 years of background providing advanced consulting support online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Progent's value-priced ProSight family of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based machine learning tools to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which easily evade legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to address the entire malware attack progression including protection, identification, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering through cutting-edge tools packaged within one agent managed from a single control. Progent's security and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also assist you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.
- ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows rapid restoration of vital data, apps and virtual machines that have become lost or damaged due to hardware failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class expertise to configure ProSight DPS to to comply with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your critical information. Read more about ProSight DPS Managed Backup.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map out, monitor, optimize and troubleshoot their networking appliances such as switches, firewalls, and load balancers as well as servers, endpoints and other devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating complex network management processes, WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding devices that need important software patches, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email security platform that uses the technology of top data security vendors to provide centralized control and comprehensive protection for your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of analysis for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, DLP, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.
- ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to keep your network running efficiently by checking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT management staff and your assigned Progent engineering consultant so that any potential problems can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hardware solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to get an objective evaluation of the overall health of their network. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the deployment of your core network assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable Active Directory (AD) system. Both versions also come with a year of advanced remote network monitoring and management. Benefits can include simpler network management, improved compliance with government and industry security standards, more efficient utilization of network assets, faster troubleshooting, more dependable backup and restore, and less downtime. See more about Progent's ProSight Network Audits network infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's preparedness either to block or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information concerning your current security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective AV and backup/recovery system that meets your business needs. For additional information, see The ProSight Ransomware Preparedness Report Service.
Why Progent Offers the Smart Alternative for North Las Vegas, Nevada Businesses
Progent's size, depth of information technology expertise, and familiarity with corporate network support allow small businesses to avoid the problems associated with over dependence on small service firms or individual consultants.
Teaming with Progent's Experts enables your small business to:
- Prevent Over Dependence on Freelance Support Consultants
For IT support, smaller companies sometimes rely excessively on individual consultants. Though freelance support providers have lower overhead than more substantial IT service firms and can typically charge nominally lower rates, they are occasionally spread too thin to respond rapidly to critical network problems. If an independent engineer is occupied with different customer, sick, on vacation, or in training, the lack of backup personnel may require your business to go without assistance during a crisis. The more your company grows, network downtime or problems with line-of-business programs get more expensive. The dollars you thought you were saving on an independent consultant can be eaten up quickly because of lost productivity. Also, when freelance engineers confront unfamiliar technologies, the lack of a big consulting group to rely on for advice requires them to train in place while your organization ends up footing the costs for their ongoing education.
- Have Access to Expertise in Sophisticated Information Technology Issues
The majority of smaller service firms or independent engineers specializing in small business network consulting may excel at delivering connect-the-dots fixes but don't have the seasoning to deal cost-effectively with complicated IT configurations with a variety of platforms, numerous sites, VoIP implementations, remote workers, interconnected accounting and analytical applications, data-driven web sites, and custom line-of-business applications. Progent's background with global companies and Progent's extensive team of specialists can benefit your company because enterprise networks are characteristically complicated, support issues require thorough understanding of in numerous technical areas, and reaching an acceptable level of robustness, reliability, and protection requires industry-tested leading practices.
- Build a Firm Foundation for Growth
Small businesses typically begin with an IT system cobbled together on a tight budget. Lacking a solid basis, a sequence of improvised repairs commonly get thrown onto of a marginal structure. As a company grows, reliability and scalability problems can hinder the productivity of the organization. Such networks need thorough assessment, intelligent business planning, and broad-based expertise to migrate to an IT environment that can provide the solid basis to meet critical business requirements and ease downstream expansion.
- Work with Solution Providers, Not Resellers
Smaller companies need direction and education to work through an ever more complex maze of IT alternatives offered for enabling growth and enhancing efficiency. They do not need an IT engineer or support firm that attempts to promote products. Progent eliminates conflicted motives by not reselling any products. Progent provides services exclusively. This allows Progent to align consulting support services with the real needs of clients. Combining IT support and product selling can result in a situation where the proposed solution is based on a predetermined vendor instead of being driven by the true needs of a customer.
Get in Touch with Progent
In case your North Las Vegas, Nevada company wants to get in touch with Progent to find out about network outsourcing, consulting, or tech support services, phone 800-993-9400 or see Contact Progent.
Immediate Remote Network Help
For immediate remote technical support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).