For small office computer networks located anywhere in the state of Ohio, Progent's Microsoft and Cisco authorized engineers can deliver remote phone support and troubleshooting to solve your network problems quickly and cost effectively. Progent has acquired enterprise-level skills, sophisticated utilities, and support knowledge bases to diagnose and repair IT problems while avoiding the cost and delays associated with on-site service visits.
If your Ohio small business is situated beyond the larger metro areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your local computer network support choices may be limited in technical expertise, or unavailable during a crisis. This results in a office network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progentís staff of field proven network consultants average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a extensive range of customers. This means you get not only the technical know how needed for the job, but a professional with demonstrated methods for applying those skills to deliver cost effective network solutions.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to enforce your content security policies for scanning the content of email messages and attachments and preventing the transmission of confidential or unauthorized information or spam. ProSight Email Guard's outbound email content filtering technology can also help avoid reputation loss and stay in compliance with industry security standards and regulatory mandates such as HIPPA, Sarbanes-Oxley and PCI DSS. Learn about the entire ProSight series of affordable network management outsourcing services for small and medium-size organizations.
Broad and In-depth Experience with Office Networks
Progentís team of over 100 computer network consultants means customers benefit from the leverage of more than 1,000 years of combined experience and shared knowledge to repair the most troublesome IT problems. Progentís certified information technology consultants have the experience to come up with fixes quickly and implement them cost effectively.
Disaster Recovery/Business Continuity Planning Support Services
Progent can provide high-level remote consulting for business continuity planning, validation, and education to help you to prepare for possible catastrophes, minimize downtime for your essential network operations, eliminate data loss, and comply with regulatory mandates and business obligations. Progent's business continuity consultants can team with your executive and IT administration staff to provide risk and business impact evaluation, identify interdependencies, identify human and physical resources required to run your business, prioritize business-critical IT services and specify allowable recovery times, qualify hot backup sites, set up safe offsite connectivity for crucial employees, implement notification mechanisms and define duties for personnel, document a comprehensive recovery and test plan, and train key people to execute the agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to plan and deploy a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's massive Azure public cloud.
Advanced Project Management Experts
For advanced project management assistance, Progent can provide access to veteran IT professionals with years of background as technology project managers for application development, business systems deployment, and process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer world-class management skills to help enterprise customers to follow leading practices to make sure development or deployment projects are successfully completed on schedule and on budget.
In-depth Expertise in Microsoft's Popular Server Solutions
Progent's group of IT system consulting experts can assist large enterprises to architect, install, and support major rollouts of key Microsoft technologies by offering support like Microsoft Active Directory configuration, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 integration, Exchange Server 2010 troubleshooting, Microsoft SharePoint Server 2013 design and installation, Microsoft Skype for Business migration support and Microsoft Lync Server 2013 management, plus SQL Server 2016 migration and Microsoft SQL Server 2014 application development. Progent has helped some of the world's biggest organizations to integrate solutions powered by Microsoft products and offers branch office IT supports for enterprises with local offices in the San Francisco Bay Area or major cities throughout the U.S.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent information assurance expert. The fact-finding interview is intended to help assess your company's preparedness either to stop or recover quickly from a ransomware attack. Progent will work with you directly to collect information about your existing security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient security and backup system that meets your company's requirements. For more information, visit The ProSight Ransomware Preparedness Report.
ProSight WAN Watch Infrastructure Management
ProSight WAN Watch network infrastructure monitoring and management service makes it easy and inexpensive for smaller organizations to map, monitor, enhance and debug their connectivity appliances such as routers and switches, firewalls, and wireless controllers plus servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are always current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating complex management processes, WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding devices that need critical software patches, or resolving performance bottlenecks. Learn about Progent's entire ProSight family of value-priced network management outsourcing services for small organizations.
System Center 2016 Consulting Services
Microsoft System Center 2016 delivers important enhancements in the management of hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and configure a new deployment of Microsoft System Center 2016, extend or optimize an existing one, upgrade efficiently from a prior release of System Center, or debug your System Center environment.
Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco Wi-Fi controller consultants can help your business to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller products. Progent can provide expertise for both hardware-based and software-based wireless controllers and can assist you to decide which version is appropriare for your wireless solution. For 802.11ac Wave 2 Wi-Fi controller appliances from Cisco, Progent can provide Cisco 3504 Wi-Fi controller expertise, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 Wi-Fi controller expertise.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to assist businesses of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
PC and Mobile Device Unified Configuration Management Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 hybrid cloud integration, System Center 2012 Configuration Manager planning and deployment and Microsoft Intune expertise to centralize and streamline the administration of your PCs and Cloud-connected tablets and smartphones. Progent can help you to upgrade smoothly to Configuration Manager 2016 from a legacy device management platform or assist you to modify your current SCCM 2016 ecosystem to accommodate your evolving business requirements.
Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, an integrated expansion of Unified Communications Manager (CUCM), is a converged voice messaging platform that promotes collaboration by providing flexible set of options for accessing calls and messages within a framework that is simple to deploy and maintain. Cisco Unity Connection allows you to read and manage voicemail messages from your Exchange inbox, web browser, Jabber, a Cisco Unified IP Phone, a smartphone, or an iPad or tablet. Unity Express (CUE), available in select Cisco ISR routers, provides cost-effective voicemail, integrated messaging, interactive voice response, and automated-attendant functions for small to medium businesses and enterprise satellite offices with as many as 500 workers. Progent's Cisco-qualified CCIE network consulting experts offer Cisco Unity Connection and Unity Express (CUE) configuration and technical support services to ensure that your CUE solution continues to deliver maximum business value.
Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to validate the knowledge of network security professionals. GIAC certifications are acknowledged by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for all of the network security services covered within the GIAC accreditation including evaluating infrastructure security mechanisms, event handling, traffic analysis, web services security and SIEM solutions for compliance with government mandates for reporting security events.
Get in Touch with a Progent Network Support Expert
To see how you can get in touch with a Progent computer consultant for remote or on-premises assistance in , call 1-800-993-9400 or go to Remote Network Support.