For small company computer networks located throughout the state ofOhio, Progent's Microsoft authorized engineers can provide remote phone assistance and remote troubleshooting to resolve your computer network issues quickly and affordably. Progent has developed enterprise-grade expertise, advanced software tools, and support databases to identify and resolve computer network problems without the high cost and time delays normally associated with in-person technical service calls.
If yourOhiobusiness is located outside of the larger urban areas such asColumbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your local network systems support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a office network that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progentís staff of expert network engineers average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a large variety of technical tasks for a diverse range of clients. This means you get not just the technical expertise needed for the job, but a professional with demonstrated methods for applying that expertise to deliver affordable network solutions.
SonicWall Firewall Integration Consulting Services
Progent's certified SonicWall firewall experts can help you configure, maintain, and troubleshoot SonicWall firewall devices including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into a complete network protection plan and design security into your business processes. To learn more, refer to SonicWall-certified firewall consultants.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection consultants can help you to configure Progent's ProSight Email Guard Security Gateway to use your content security policies for scanning the content of email messages and attachments and blocking users from sending confidential or unauthorized data or spam. ProSight Email Guard's email content filtering technology can also help your business avoid being blacklisted and stay compliant with industry privacy standards and regulatory mandates like HIPPA, Sarbanes-Oxley and PCI DSS. Find out about Progent's complete ProSight line of value-priced network monitoring and management services for small and medium-size organizations.
Juniper Consulting and Support
Progent's Juniper Networks-certified network engineers can help your company to design and deploy Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and upgrade smoothly from outdated equipment to the latest releases. Progent's Junos OS engineers can provide support for Juniper's flagship network operating system to help your business to simplify the administration and strengthen the security of your Juniper VPN appliances and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platformS and can assist organizations maintain networks that include a mix of Juniper's OS platforms.
At-home Employees Services
Progent has 20 years of background assisting small and medium-size companies to design, install, tune, administer, and troubleshoot computer networks that support a remote workforce. For information about Progent's consulting services for remote workers, go to at-home employees integration help.
Online Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center provides expert remote technical support for Microsoft Windows and Cisco-based environments Nationwide. Progent's certified engineers have the expertise to assist you to analyze and solve complex network problems quickly and affordably. The breadth of technical expertise offered by Progent's staff of engineers allows them to escalate even the toughest issues to appropriate specialists as required. Whether you need one-time phone support and online troubleshooting or continuing availability of a Helpdesk Call Center, Progent's experts can provide your organization with enterprise-level expertise without the high cost and administrative hassle of running a big internal IT group.
High-level Project Management Consultants
For advanced project management assistance, Progent offers the services of senior information technology professionals with decades of experience as IT project managers for application development, business technology implementation, and business process engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer world-class management expertise to help enterprise customers to follow best practices to ensure that development or deployment projects are completed on schedule and on budget.
ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection services offer ultra-affordable in-depth protection for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device management, and web filtering via leading-edge technologies incorporated within a single agent accessible from a unified control. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that meets your company's unique requirements and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate action. Progent's consultants can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.
Stealth Penetration Testing
Stealth intrusion checking is an important part of any overall IT system security plan. Progentís security professionals can perform thorough stealth intrusion security tests without the awareness of your organization's internal IT resources. Stealth penetration testing shows whether current security defense tools such as intrusion detection alerts and event log analysis are correctly configured and consistently monitored.
Progent's Online Consulting and Training Services for Office Word and Microsoft Office 365 Word
Progent's certified Office Word and Office 365 Word experts can provide a wide selection of economical remote consulting services to assist you to manage your existing Microsoft Office Word environment or assist you to migrate to a current version of Office Word. Support offered by Progent's Word experts include VBA programming, identifying and resolving compatibility problems between different releases of Word, integrating Office Word with different Microsoft Office applications such as Office Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, and smart phone synchronization, and online Office Word training classes tailored for individuals or groups.
Team Approach to Service and Technical Issue Escalation
Computer networks have become ever more complex. At the same time, most small office networks incorporate products from many different manufactures. All this makes network integration and maintenance increasingly challenging. It is impossible for even the most capable individual to have in-depth familiarity in all areas of information technology, or broad practical experience in the thousands of hardware and software products, models, and updates that small businesses incorporate in their IT systems. Progent follows a team approach to computer support and depends on application specialists to bring in-depth skills when necessary to solve the most intractable problems effectively, at the lowest cost to your company.
Planning Support services for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning experts can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and on-premises evaluation and upgrade services for Windows 10 provided by Progent's experts include Return on Investment analysis, project coordination, application compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile device management, teleworker connectivity, security and compliance, automated provisioning and administration, network infrastructure design, Wi-Fi support, disaster recovery planning, custom training for network management personnel and users, and ongoing consulting support.
Cisco ASA Firewall and PIX Firewall and Firepower Services Support
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your current PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your organization to plan, configure, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Get in Touch with a Progent Network Support Expert
To learn how to get in touch with a Progent network support expert for remote or onsite expertise in #(state), call 1-800-993-9400 or visit Remote Network Help.