Ohio Network Support Services
for Small and Midsize Business Information Systems:
Remote Consulting and Repair
For small office network systems located throughout the state ofOhio, Progent's Microsoft certified technical experts can deliver online assistance and troubleshooting to fix your computer system problems quickly and cost effectively. Progent has acquired enterprise-class expertise, advanced software tools, and support databases to identify and repair computer network problems without the high cost and time delays associated with onsite service visits.
If yourOhioorganization is located beyond the larger metro areas such asColumbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your local computer support options may be limited in expertise, or not available during urgent situations. This can result in a computer network that is unstable or causing efficiency loss due to technical issues persisting for too long. Progent’s team of field proven network professionals average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical projects for a extensive range of customers. This means you obtain not just the technical skills needed for the job, but an expert with field proven methods for applying those skills to deliver cost effective network solutions.
SharePoint 2019 Server and SharePoint Online Services
SharePoint 2019 offers the modern experience of cloud-hosted SharePoint Online, providing a crossover release between the classic UI of SharePoint 2016 and the modern SharePoint experience. Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer economical remote and onsite consulting, application development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers design and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud infrastructure into a cohesive information management solution. To learn more, visit SharePoint 2019 configuration and development consulting.
ProSight Network Audits for Evaluating Network Infrastructure Health
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to get an objective evaluation of the health of their network. Powered by some of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits show you how well the deployment of your core infrastructure devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a more manageable and more secure AD environment. Both versions also offer the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, improved compliance with information security requirements, higher utilization of IT assets, faster troubleshooting, more dependable backup and restore, and higher availability. For details about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service offers complete hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of dependability and expandability and is also easy to migrate to another host. Progent's Private Cloud hosting services are built on mature virtualization architectures that enable small and midsize businesses with mixed- platform IT systems to save significantly on the expense of capital investments, infrastructure maintenance, and IT administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence. Find out about Progent's ProSight family of managed IT services for small and mid-size businesses.
Best Practices Followed by Seasoned Engineers
Many organizations situated far from cities with ample expert consultants resort to poorly trained or inexperienced local consultants for vital computer network support services. This can produce a system that is unstable or inefficient. Progent’s staff of Microsoft and Cisco premier consultants average more than a decade of hands-on industry experience, in the trenches of IT support, performing a wide array of technical tasks for a broad mix of clients. Consequently, with Progent you get not only high-level technical skills, but an engineer who follows computer industry best practices in using that knowledge to solve actual information system issues successfully and in a consistent fashion.
Broad and Deep Expertise with Office Networking
Progent’s team of over 100 computer network experts means customers benefit from the leverage of more than 1,000 years of combined background and shared information to repair the most troublesome IT issues. Progent’s certified network consultants possess the know-how to identify fixes fast and implement them affordably.
Cisco Small Business WiFi Access Points Planning and Support
Cisco's Small Business family of APs are Linux-powered units intended as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE Wi-Fi network consultants offer online or on-premises integration and debugging support to help your organization to plan, implement, upgrade, tune, administer and troubleshoot Cisco Small Business wireless AP deployments of any scale or topology. To find out more about Progent's consulting services for current and older Cisco Small Business 100, 300 and 500 series of wireless access points, refer to Cisco Small Business 100, 300 and 500 WiFi APs consulting.
Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates software deployment at scale, centralizes security and compliance settings control, keeps track of network resources, guards against corporate data leakage, provides network health reporting, allows secure self service, and offers a common point of control for managing multi-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can help you with any aspect of designing, implementing, using and repairing a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.
Data Backup Consultants
Progent's backup and restore experts can provide consulting support for a broad array of products and services that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and workstations plus notebooks and handhelds. Progent supports leading data protection products by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent also offers help with Acronis Backup and Recovery, Mozy, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan, and Oracle Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services are available to small and mid-sized organizations as an affordable and fully managed solution for reliable backup/disaster recovery (BDR).
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting to help organizations of any size to plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
Progent's Integration and Development Support for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.
ProSight Managed Services for Network Monitoring and Management
Progent provides a selection of affordable, flat-rate managed services intended to allow small and medium-size businesses to benefit from the same cutting-edge technology used by many of the world's leading corporations. Progent's ProSight suite of IT management outsourcing services covers all critical aspects of modern networking such as email content filtering, security and compliance, update management, cloud-based backup/recovery, infrastructure monitoring and management, private cloud hosting, and network infrastructure documentation management. To read Progent's eBook about the benefits of ProSight managed services for small businesses, click:
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE configuration consultants can help your business to plan, integrate, maintain, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-connected IP PSTN trunks. Progent can provide affordable online or onsite support to assist companies to migrate efficiently to a modern unified communications environment that offers accelerated return on investment. Progent's certified Microsoft collaboration experts can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and verify a repeatable process for recovering applications and services rapidly after an outage. SRM provides centrally managed and automated recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also allows transparent testing for site recovery, upgrades and patches and can produce reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help your organization to plan, configure, test and maintain a DR solution based on VMware Site Recovery Manager.
Progent's Integration Services for Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that enables small organizations to make the move from the older stand-alone in-house datacenter to the new hybrid networking paradigm that combines both local and virtualized cloud-based resources. Progent's certified Windows Server 2012 R2 Essentials consultants can provide budget-friendly online consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible business benefits of moving to WS 2012 R2 and implementing a hybrid local/cloud-based model for your computing environment. Progent offers comprehensive project management so you can design and carry out an efficient migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. (Find out about Progent's Office 365 integration with on-premises installations of Exchange and Azure planning and integration consulting services.) Progent can also provide continuing consulting, technical support, and customized training.
Contact a Progent Network Support Expert
To learn how to access a Progent computer support expert for remote or on-premises support, phone
An index of content::
IT Consultants SCVMM 2012 PowerShell
High Availability Network Consulting
Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help you to upgrade from an older release of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to optimize and troubleshoot your current SCVMM ecosystem so you get the highest possible business value.
VMware Site Recovery Manager and NetApp Specialist
VMware vCloud Suite Consultants
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and verify a consistent runbook for recovering services quickly following a breakdown. SRM provides centrally managed and automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also enables transparent testing for disaster recovery, upgrades and fixes and can generate reports to verify complete service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, deploy, test and administer a disaster recovery system based on VMware SRM.
Data center Monitoring Support
SCOM 2012 Application Monitoring On-site Support
Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, enhancing and repairing System Center Operations Manager environments and can provide organizations of any size expert online or on-premises consulting services for SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or onsite troubleshooting to assist you to remediate serious issues detected by System Center 2012 Operations Manager.
Top Cisco DistributedDirector Online Help
24 Hour Cisco Content Distribution Manager Computer Consulting
Progent offers fault tolerant load balancing support covering network load balancing, load balanced applications, network backbone routing, and content delivery products such as F5 Networks 3DNS. non-stop load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
Remote Support Knowledge Transfer
Expert Training IT Services
Progent practices knowledge transfer from Progent's support experts to customers. By teaching customers to handle technical issues that are within their scope, Progent is able to concentrate on delivering high-value skills where Progent has little competition. Small companies who work with familiar freelance service providers or who maintain in-house IT staffs benefit when Progent transfers knowledge about new technology and tested methodologies to make their networks more robust, protected, and efficient.
Consulting SQL Server Replication
MS SQL Secure
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the rapid creation of a new generation of enterprise-class programs that can provide your company a significant competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the capability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
ransomware protection Specialists
ransomware defense report Consultants
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent information assurance expert. The fact-finding interview is designed to evaluate your organization's preparedness either to defend against ransomware or recover rapidly after a ransomware incident. Progent will work with you personally to collect information about your existing security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to create an efficient AV and backup environment that reduces your exposure to ransomware and aligns with your company's requirements.
Integration Services MRTG
Nagios Configuration
Nagios and MRTG are powerful, Open Source monitoring utilities that operate on the Linux OS and can be deployed to analyze UNIX environments, Microsoft Windows systems, or multi-OS systems in which the Linux OS and MS Windows coexist. Nagios lets system support engineers to monitor system services including POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to graph the bandwidth in and out of SNMP network appliances including servers, routers, and switches. Progent's network monitoring engineers can help you utilize both these programs to tune and troubleshoot your computer network.
Linux Online Consult
24x7 Solaris Remote Consultant Services
Progent offers national online technical support and consulting services for businesses who run UNIX or Linux environments or whose IT systems include a mix of UNIX/Linux and Microsoft Windows products. Online technical support offers maximum leverage for your IT budget by extending client efficiency and limiting the hours billed for network repair services. Sophisticated remote support utilities and experienced service specialists and engineers combine to enable Progent to solve most IT problems without squandering time and money by traveling to your site. In the vast majority of cases your network issues can be dealt with over the phone or through a combination of phone help and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISSP premier security specialists to help with the toughest system issues.
Services VMware VirtualCenter
VMware GSX Server Engineers
Progent can provide the assistance of a certified VMware VCDX consultant to help you plan, configure, administer and troubleshoot VMware vSphere-based virtualization solution for local networks, cloud environments, or hybrid deployments. Progent offers advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for managing private and public cloud and hybrid cloud environments that provide maximum availability, data security, and application mobility.
Technical Support Exchange 2013 DLP
Exchange 2013 SharePoint integration Online Support Services
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Exchange 2010 and introduces important new features plus a redesigned structure. These enhancements favorably impact key IT areas including manageability, availability, compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of migrating to Exchange Server 2013, design an efficient test and rollout strategy, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote consulting and management for Microsoft Exchange 2013.
CentOS Linux Onsite Technical Support
Redhat Linux Online Support Services
Progent's Linux consulting services offer small businesses and developers support for managing and supporting Linux computers that run with Microsoft-powered technology. Progent offers your business access to Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of experience provides you with an easy one-stop source to help you create and manage a secure and robust mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
24/7/365 Professionals Aironet Ruggedized APs
Aironet 802.11ac AP Upgrade Remote Support
Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide remote or on-premises integration and debugging services to assist your organization to design, implement, update, tune, administer and debug Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to create an enterprise connectivity solution that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and setup of Aironet wireless access points to accommodate your specific office layout, construction, and expected network traffic.
After Hours Red Hat Linux Consultant Services
Mandriva Linux Consult
If you are developing UNIX or Linux software on a network that has Microsoft Windows-based processors, desktops, and office productivity products, Progent offers comprehensive information technology outsourcing that frees you to focus on your area of high-value know-how without the continual distraction of maintaining your business network. By using automated server monitoring and by delivering online and on-site support as your company needs it, Progent offers an affordable way for managing an information network that provides high dependability, protection, and efficiency. Progent's Linux developer support services feature full-service information technology outsourcing, virtual server infrastructure, remote and on-site service and repair, network monitoring services, and Contact Center services.
Design Amazon AWS hybrid cloud integration
24/7 Amazon AWS instances Contract Programming
Progent offers affordable remote support to help businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Consultants Fault Tolerant EIGRP Network
Fault Tolerant EIGRP Network Consulting
Progent’s non-stop interoffice connectivity and fault tolerant network connection consultants can help small companies achieve zero-downtime Interoffice connectivity via redundant networks featuring automatic failover. Progent’s CCIE engineers can design and deploy high-availability Inter-office connections supported by zero-downtime EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offers affordable 24x7 interoffice networking.
Microsoft Exchange 2007 Consult
Microsoft Exchange Support Outsourcing
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes productivity disruption, simplifies long-term support demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-location upgrades, Progent has the background to finish your move rapidly and economically. Progent's Exchange 2007 help, troubleshooting, and consulting services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Exchange Server 2007.
Specialists Apple OS X
Macintosh OSX Remote Consulting
Progent's consultants can provide macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Entourage and email help, security services, and custom education. Progent can assist clients to upgrade to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can provide help with Apple Mac applications. Progent can also assist you with iPhone integration and iPad management, or moving to Apple's iCloud. For computer networks based exclusively on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of designing, integrating and supporting a network environment that is available, safe, fast and aligned with your company's objectives.
24-Hour infrastructure documentation management Consultants
infrastructure documentation management Specialist
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time spent looking for vital information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it.
Network Engineer IP Address Management
Network Services Monitoring Technical Support
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map out, track, optimize and troubleshoot their networking appliances such as routers and switches, firewalls, and load balancers plus servers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology maps are always updated, captures and manages the configuration of almost all devices on your network, monitors performance, and sends notices when problems are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, finding devices that need important software patches, or identifying the cause of performance problems.
Google Cloud integration Specialist
Google GCP Cloud Vision Professional
Progent offers cost-effective online and on-premises support to assist companies to migrate any portion of their critical network resources to Google Cloud Platform services. This can save time and hardware costs and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
24/7/365 Cybersecurity Companies Trend Micro
Email Content Filtering Protect
For small and midsize organizations, computer security and information assurance and regulatory compliance can be excessively complicated to master but too dangerous to ignore. The world's biggest institutions have been hacked, and the leading cloud services have occasionally been taken down. It seems as though there's nowhere to run. Progent has made it affordable for small and midsize organizations to implement vital security tasks successfully by offering the advantage of billed time to the closest minute with no minimum charge for remote help. You can have the help of a world-class information consultant to provide just the help you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any aspect of network security including security assessments, malware screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a comprehensive security strategy.
Cybersecurity Architecture Consulting
ISSAP Certified Security Architecture Consulting
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through rigorous testing and significant work with network security design. ISSAP security experts have in-depth knowledge of access management systems and techniques, phone system and network protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can assist your business with all phases of architecture security.
Android and Windows 10 integration On-site Technical Support
Android ActiveSync Online Technical Support
Progent's veteran team of IT consultants and application experts have extensive background delivering remote and on-premises assistance for organizations of any size who want to incorporate Android phones and tablets into their information networks so that users can be productive from anywhere. Progent has the breadth of skills to solve technical issues that involve numerous manufacturers and that represent a mix of legacy and current information technology. Progent provides cost-effective online consulting to help you with any aspect of designing, implementing, managing and troubleshooting your BYOD solution. Progent can deliver as-needed technical support to assist you to resolve especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish strategic network projects on time and within budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide support for all major operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and use Android phones securely and productively.
Microsoft Exchange IT Services
Microsoft Expert Exchange Server 2000 Professionals
Progent is one of the most qualified network support firms for creating email and messaging systems powered by Microsoft Exchange 2000. Progent specializes in helping small businesses derive all the advantages of Exchange 2000 under typical scenarios including updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.
Technical Consultant Offsite Workforce Infrastructure
Offsite Employees Network Infrastructure Remote Support Services
Progent can assist small and medium-size businesses to design, implement and debug the infrastructure to support telecommuters.
Microsoft Lync Server 2013 IM Technical Consultant
Lync Server 2013 Persistent Chat Services
Lync Server 2013, rebranded Skype for Business, allows businesses of any size to create a manageable and secure communications environment that supports the modern BYOD computing model with instant messaging (IM), presence, web conferencing with application sharing and whiteboard, and both IP and PSTN calling enabled for a broad range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist your company to evaluate the advantages of Lync 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your current and long-term plans, implement Lync Server 2013 in a way that expedites your ROI, and deliver custom webinar and on-premises training to your IT staff and end users. Progent has expertise in critical pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync 2013 with key Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
Colocation Selection Online Consulting
Data Center Colocation Professional
Colocation sites make it possible for businesses to share enterprise-class facilities for hosting computer equipment that supports mission-critical applications. Progent's Microsoft and Cisco premier consultants can assist your company with all aspects of your colocation program such as choosing and moving to a colocation site, creating system architecture, specifying required equipment, on-premises and on-line troubleshooting, setting up online system administration, and education your IT staff.
At Home Workforce Network Infrastructure Configuration
Work at Home Network Infrastructure Online Consulting
Progent can help small and medium-size companies to design, implement and troubleshoot the network infrastructure required for a remote workforce.
Microsoft Software Update Services Online Consulting
SUS Consulting Services
Microsoft Windows Server Update Services enables information technology managers to install and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can completely and easily manage the distribution of updates that are released via Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's computers, defining the Group Policy parameters, and making sure your Microsoft WSUS GPO is associated with an Active Directory container that makes sense for your system environment.
North Dakota Information Technology Outsourcing
North Carolina Upgrade
Progent’s Technical Response Center (TRC) provides affordable nationwide after-hours remote troubleshooting for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer 24x7 telephone support and online direct network connection to isolate and resolve network problems rapidly and economically.
Desktop Update Automation Small Business IT Consultants
Endpoint Management Technology Consultant
Progent's network consultants can help you to streamline desktop PC change and update management by delivering expertise with administration solutions that include System Center Configuration Manager, Systems Management Server, and Windows Server Update Services.
Google Cloud VM Professionals
Google Cloud Kubernetes Consulting
Progent can provide affordable online and on-premises support to help companies to move any portion of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow the use of Google's cutting edge machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, readiness assessment, architectural design, testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security.
Consultancy Skype for Business 2019
Skype for Business and Active Directory Engineer
Microsoft Lync 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and PSTN calling. Lync 2010 can extend the functionality of Exchange, SharePoint and Office or Office 365 and simplify administration through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's certified IM and Presence consultants can provide remote and on-premises support services to assist your company to maintain and repair your existing Lync 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also help you to plan and execute a smooth Skype for Business upgrade.
Windows Cluster Server 2008 Computer Consulting
Integration Failover Clustered Servers
The cluster technology built into the high-end versions of MS Windows Server 2008 has been dramatically re-engineered to simplify the installation, setup, and administration of server clusters that provide greater levels of system availability, protection, performance, and flexibility. New or improved features include cluster verification, easier setup and deployment, unified cluster administration, new cluster infrastructure for maximum availability, better protection and quorum models, minimization of failure points, more storage and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can help you evaluate the advantages of failover clusters, plan and execute an installation, train your IT personnel to administer your failover clusters, provide ongoing consulting and technical help services, and create and validate a workplace recovery procedure.
Active Directory Troubleshooting
24-7 Active Directory Consulting Services
Microsoft Windows Enterprise Directory requires extensive field experience to configure efficiently across a large corporation. Progent’s Microsoft Certified consultants are skilled in planning, integrating, and troubleshooting sophisticated Enterprise Active Directory installations. Progent’s areas of expertise with Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up residual legacy version configuration objects in online Active Directory systems, and repair of failed configurations of Active Directory and AD-integrated applications.
Application Delivery Professional
Virtual Applications Hub Setup and Support
Progent's Citrix-certified experts can help your business to design, deploy, administer, and troubleshoot a virtual application delivery and management system based on XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can help your organization to manage and maintain an off-site datacenter that features high availability, advanced protection, and fast disaster recovery.
Help and Support Antivirus
After Hours Technical Support Antivirus
E-Mail Guard by Postini provides constantly upgraded spam and virus blocking, content filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service firm. If your business is too small to purchase for a standard Postini license, you can still get the use of Postini’s Perimeter Manager technology through Progent’s E-Mail Guard antispam and virus protection aggregation program. Progent’s certified email security professionals can help you create an email safety plan that includes spam filtering and anti-virus technologies and processes.
Microsoft and Apple Mac Desktop Server Consulting
Urgent Microsoft and Mac Desktop Computer Network Firms
Progent can deliver a variety of economical remote and onsite support services to assist your business to deploy, administer, and troubleshoot desktops and mobile devices based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Urgent Online Technical Support Microsoft SQL Server 2008
Microsoft SQL Server 2008 Specialists
Progent's Microsoft-Certified SQL Server engineers can provide an array of services to assist small businesses to plan, configure, manage, and troubleshoot Microsoft SQL 2008 systems in order to realize the optimum competitive advantage from this state-of-the-art information management platform. In addition, Progent offers consulting expertise for network infrastructure, enterprise-wide security, and application programming to optimize the business benefit of your IT investment.
Windows Server 2016 Disaster Recovery Planning Online Support
Windows Server 2016 Hybrid Integration Onsite Technical Support
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy a DR solution based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, VM Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point.
Technology Professional Virtual Server Technology
Specialists Virtual Server
With virtual servers, companies can run multiple virtual servers on one actual server. Virtualization technology enables businesses to gain all the advantages of server segmentation, but without the expense associated with purchasing additional server hardware. Virtualization is also the enabling technology for private clouds, which provide important benefits including reducing the costs of hardware, facilities, and administration while enhancing information security, system reliability, and recoverability. Other key server management technologies are server monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's certified server management specialists can assist you in all areas of server consolidation and administration to enable your company to contain expenses and conserve time.
Consult Infor SyteLine CloudSuite Account Receivable
24/7/365 Infor SyteLine CloudSuite 9.01 Consulting
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies more than a quarter century of experience helping manufacturing and service organizations to simplify complex supply chains and streamline critical business processes in order to get products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP specialist with over two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite consulting that spans from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, customization, CPQ, web site integration, debugging, ETL, Office 365 integration, training, and database administration.
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